Membership jobs in Edinburgh, scotland
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JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
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Fundraising Team
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Nation Directors
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Public Affairs and Communications Team
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Membership Team
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Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
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Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
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Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
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Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
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Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
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Work alongside the Director of Fundraising to develop and implement processes and policies.
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Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
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Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
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Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
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Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
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Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
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To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
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In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
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Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
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Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
- Experience of a fundraising, marketing, or event management role (E)
- Experience of delivering multiple projects on time and to budget (E)
- Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events (E)
Qualificationsand Education
- Professional fundraising qualifications (D)
- Marketing qualifications (D)
- Event Management qualifications (D)
- CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D)
Skills and Abilities
- Delivers high quality work with minimal supervision and direction (E)
- Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
- Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E)
- An exceptional administrator and coordinator with excellent organisation and writing skills (E)
- Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
- Has the capacity to deal with complex issues and is good at problem solving (D)
- Self-starter, used to working to deadlines and delivering against KPIs (E)
- Able to work communicate and engage with internal senior stakeholders effectively (E)
Accountability
- Developing fundraising opportunities (E)
- Event administration (D)
- Stewardship and relationship management (E)
- Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E)
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Young Scot is looking for an ambitious and experienced Director of Marketing and
Information to lead our national information, content, digital marketing, communications and
platform strategy at a pivotal moment of transformation.
This is a unique opportunity to shape how Scotland’s national youth information and citizenship
charity reaches, informs and engages young people aged 11–26 in an increasingly fast-moving
digital world. Central to the role will be our charitable mission, and the values that underpin
everything Young Scot does.Working alongside the CEO and Senior Leadership Team, you’ll
lead the strategic development of Young Scot’s information services, marketing activity,
communications and branding, digital platforms and audience engagement approach, ensuring
we remain relevant, trusted and innovative in how we serve young people across Scotland.
You’ll oversee the evolution of Young Scot’s digital ecosystem, including our website, app,
membership and media communications and wider content infrastructure, ensuring these
platforms are modern, scalable and future-ready.
This role requires a leader who is comfortable shaping strategy and delivering execution. You’ll
bring experience leading teams, driving audience growth, overseeing digital products and
translating emerging opportunities appropriately - including AI and new media behaviours -
into practical organisational and societal advantage.
You’ll also play a central role in ensuring Young Scot continues to deliver high-quality
commissioned campaigns, trusted information services and impactful engagement activity in
partnership with the Scottish Government, public sector partners, commercial organisations
and the wider youth sector.
If you’re a confident strategic leader, an innovative thinker, and someone excited by the
opportunity to shape the future of youth information and engagement in Scotland, we’d love to
hear from you!
The client requests no contact from agencies or media sales.
SCM is looking for a recent graduate to spend a year working with us to help us to continue to build on the work of our successful Faith in Action project.
Run in partnership with Project Bonhoeffer, a small charitable trust, the project began in 2012 with a vision that Christian students in Britain would have a greater awareness and understanding of Bonhoeffer’s radical approach to faith and discipleship, and its implications for Christian living in the modern world.
The project has helped to run over a dozen campaigns from Food Poverty to Peace, and had an immeasurable impact on thousands of students through blogs, resources, and relationships. All of this is bringing to light many ‘Bonhoeffers’ of today negotiating the implications on Christian living in the world.
In 2021, we began developing the Faith in Action project as a graduate scheme, employing two graduates a year to work on the project; one to lead on theology bringing a depth of learning and theological refection, and the other to be a campaigns lead, taking us always back out into the world to make a difference. Now moving forward as a combined theology and community organising role, the Faith in Action Project Worker will equip our members, and students beyond SCM, to become theologians and campaigners, putting their faith into action to change the world.
We are looking for a passionate graduate to join the project for the 2026-27 academic year.
In this role, you will be a theologian to make other theologians, and will provide the framework for students to be able to reflect theologically on their life and modern Christian living. You will be responsible for growing the breadth of SCM’s Faith in Action resources, and discovering new ways of connecting with the current membership via the trends of social media or engaging in face-to-face reflections. An activist to make other activists, you will coordinate social action for SCM, engaging the membership in social justice projects that maximise our impact in society and the world.
You will work to build relationships between SCM communities and members to equip students with the skills they need to become faith-filled agents of social and political change and lead them in theological reflection to discern their involvement in local and national campaigns. You will also work to develop relationships with other Christian social justice and campaigning organisations to create opportunities for students to put their faith into action. In all of this, you will be supported by our small but perfectly-formed team, who will share your values and fully understand your aims in this project.
The role will require some travel within Britain, as well as semi-regular visits to the office in Birmingham, which may also include an overnight stay. All reasonable expenses for travel and accommodation will be reimbursed. Some evening and weekend work may be required for which time off in lieu will be given.
We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.
Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.
Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506
The client requests no contact from agencies or media sales.
Chair of Diocesan Safeguarding Advisory Panel
The Diocese of Winchester is seeking an experienced safeguarding professional to serve as Chair of the Diocesan Safeguarding Advisory Panel (DSAP). A vital role helping ensure the highest standards of safeguarding across our diverse communities.
The Diocese serves a population of 1.27 million people across 230 parishes, blending rural and urban contexts. Safeguarding is at the heart of our mission, and this role offers a unique opportunity to influence practice and accountability at a strategic level.
The role at a glance
As Chair, you will provide leadership to the DSAP, offering independent oversight and constructive challenge on safeguarding practice within the Diocese. You will work closely with the Diocesan Safeguarding Officer (DSO) to ensure robust systems, effective risk management and a strong culture of safeguarding.
About the Diocesan Safeguarding Team
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse or neglect, and those in abusive relationships. We work in partnership with statutory agencies, promote safer recruitment, deliver high-quality training and support to volunteers and staff, and help create safe environments through clear policies and procedures aligned to legal requirements and Church of England guidance.
What you’ll do
· Lead and chair DSAP meetings, including agenda setting, oversight of minutes and monitoring actions
· Ensure the DSAP operates effectively in line with its terms of reference
· Offer professional challenge and advice to senior leadership and the Diocesan Bishop
· Support strong governance, including panel membership, recruitment and succession planning
· Represents the DSAP in national and regional safeguarding forums
What we’re looking for
· Senior-level expertise within statutory, voluntary or judicial sectors (e.g. local authority, police, national charities)
· Experience of case review, risk management and multi-agency partnership working
· A commitment to promoting safe environments and supporting those affected by abuse
· Proven ability to strategically plan, manage meetings effectively and influence people to build capacity and confidence in safeguarding practice
The closing date for applications is 5pm on the 12th June 2026. Interviews will take place on the 29th June 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Lead a national charity at a pivotal moment of change and make a life‑changing impact for individuals and families affected by rare craniofacial conditions.
Headlines Craniofacial Support is a UK-based charity providing information, advice and support to individuals and families affected by craniosynostosis and other rare craniofacial conditions. The charity works closely with professional partners, including the 5 NHS Designated Specialist Craniofacial Units across the UK.
Craniosynostosis is a condition where two or more of the plates in the skull fuse prematurely, requiring medical support from a young age. Around 350 children are born with craniosynostosis each year in the UK.
Established by group of parents in 1993, Headlines now has over 2,500 members. Within our charity offer we send out regular newsletters and an annual magazine, Headline News. We also support families to connect through events such as an annual Family Weekend, conferences and Days Out, and provide information through our helpline and access to psychological support. We have private social media groups and specific groups within our membership who meet regularly including Cranio Dads, Young Persons Network and a Teens Group.
After 8 successful years, our current Director will be retiring in 2026 and we are now seeking an enthusiastic, inspirational and proactive individual to take up the reins.This is a rare opportunity to lead a well-established, respected national charity at an important moment of transition.
Strategic priorities for us, moving forward, include increasing our fundraising activities to ensure sustainability of the charity alongside the smooth running of our core activities in providing support, facilitating research and raising awareness.
Key responsibilities
The Executive Director will hold day-to-day responsibilities, working closely with the Chair and Trustee Board to provide effective leadership and operational management of the charity. Specifically, they will:
- Act as an ambassador for the charity, liaising with members, health professionals and with wider community and provide day-to-day management of Headlines staff and activities, setting objectives in line with the operational plan.
- Ensure compliance with safeguarding, data protection and other legal, statutory and regulatory requirements and responsibilities.
- Work on behalf of and with the Trustees to deliver the charity’s mission, goals, operational plans and long-term strategy, and act as a positive leader and role model, managing and motivating Headlines staff,
- Ensure effective financial management of Headlines working closely with trustees and the treasurer to ensure financial security and appropriate allocation of funds.
- Manage and enhance the event programme to meet charity objectives, including identifying and meeting members’ priorities and raising awareness of craniofacial conditions.
- Develop opportunities for collaborative working and partnerships with other organisations for the benefit of people with craniosynostosis and rare craniofacial conditions. This also includes work overseas, predominantly in Europe with our medical and charity partners.
- Oversee communications and marketing activities to raise the profile of Headlines, its work and the needs of its members.
- Identify opportunities for growth, developing projects and keeping policies relevant, to enhance and expand the work of Headlines.
- Be responsible for generating funds through innovative and cost-effective fundraising activities and grant applications to maintain the long-term success of the charity.
Person specification
Essential criteria
- An understanding of the importance of the charity’s values and priorities.
- Evidence of inclusive, innovative and proactive leadership, with demonstrable experience of fundraising and income generation.
- Excellent organisational and interpersonal skills with experience organising events and activities.
- Experience of successfully managing budgets and developing new and sustainable funding streams.
- Excellent organisational, presentation and communication skills and the ability to write reports for public consumption and for statutory obligations.
- A high level of digital literacy skills with an understanding of online technology and the application of social media.
- Proven track record in managing, leading and motivating staff and volunteers.
- Willingness to operate a hybrid model of working with most work taking place from home, working remotely with stakeholders and across the UK/ internationally for specific events.
- Experience of working within the charity sector, ideally at a management level and/or within financial management of the charitable sector, with sound knowledge of the relevant legal requirements and regulations applicable to a charitable organisation.
Desirable criteria
- Experience of working effectively with a Chair and Board of Trustees.
- Experience of working for a health-related organisation.
- An awareness of the principles of inclusivity, accessibility or experience of working with individuals with visible differences.
- Degree or equivalent.
- Experience of commissioning research and liaising with research bodies.
Other information
Headlines hosts events and fundraising activities throughout the whole of the UK. All Headlines staff are expected to work flexibly to support those activities as required, e.g. attendance at Annual Family Weekend, conferences, member events, supporter receptions and other related scientific meetings and conferences. This may occasionally require travel and overnight stays. In addition, all staff are expected to be self-servicing in terms of administration and basic digital skills. Please note that the list of duties is not exhaustive and additional responsibilities might occasionally arise and the workload can vary across the year
Applicants need to submit the following:
• CV outlining your employment history and any relevant academic, professional or other
qualifications.
• Name and addresses of two referees, with at least one coming from your most recent employer.
• A supporting document demonstrating how you meet the essential and/or desirable criteria set out in the person
specification, and why you are interested in working for Headlines.
Shortlist interviews will take place online via videocall, with successful candidates progressing to an in-person interview in London, on a date to be confirmed.
Closing date for applications: Saturday 20th June at midnight
Headlines is the leading UK charity supporting people with craniosynostosis and other rare craniofacial conditions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters.
EDS UK is the leading UK charity dedicated to supporting people living with Ehlers-Danlos syndromes (EDS) and hypermobility spectrum disorders (HSD). We provide trusted information, community connection and advocacy, for better recognition, diagnosis and care. Our members and supporters are at the heart of everything we do.
This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
What does it take to lead the national voice for special schools at a time of real change?
Chief Executive Officer (CEO) – National Association of Special Schools (NASS)
National – home-based, with regular travel across England and Wales, particularly London
£90,000–£110,000 per annum
Full-time, permanent.
About NASS
The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.
We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.
This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.
As our next Chief Executive, you will:
- Strategy & Impact: Lead NASS through a period of policy and structural change, ensuring the organisation remains clear on purpose, responsive to members and influential in the SEND landscape.
- Governance & Finance: Work closely with the Board of Trustees to provide strong governance, prudent financial stewardship, robust risk management and clear strategic oversight.
- Operational Leadership: Provide confident leadership to a small, remote team, strengthening collaboration, accountability, resilience and a positive, high-trust culture.
- Income Generation: Oversee budgeting, planning and reporting while developing thoughtful opportunities to diversify income through membership, partnerships, events and related activity.
- Community & Partnerships: Build and sustain trusted relationships with government, parliament, regulators, sector bodies and member schools, ensuring NASS remains relevant and well connected.
- Member Services: Protect and enhance the practical offer to members, from briefings and special interest groups to conferences, webinars, training and peer-to-peer learning.
- Brand & Profile: Act as a credible public ambassador for NASS, helping to modernise communications and broaden the organisation’s voice beyond a founder-shaped model.
- Future Growth: Shape a distributed leadership profile and support a more varied, accessible and engaging approach to membership, advocacy and communications.
- A seasoned senior leader with experience in a charity, membership body, education or public sector setting, and a clear track record of leading through change.
- A strong strategic thinker, able to absorb complex information quickly and translate it into clear, practical direction.
- A confident communicator with the gravitas to represent NASS with members, staff, trustees, MPs, peers, media and national partners.
- A politically astute relationship-builder, comfortable navigating a complex and fast-moving external environment.
- Experienced in governance, with a sound understanding of working with boards or trustees and supporting effective decision-making.
- Numerate and commercially minded, with experience of budgets, financial planning, income generation or partnership development.
- Credible, approachable and resilient, with the emotional intelligence to lead well in a high-profile, remote and sometimes uncertain context.
- Direct SEND experience would be a significant advantage, alongside understanding of specialist education or similarly complex stakeholder environments.
Why NASS?
- This is a chance to lead a respected, member-led organisation with a strong national reputation and a clear public purpose.
- You will help shape the future of specialist education at a time when SEND reform is high on the agenda.
- NASS has a loyal, experienced and collegiate remote staff team, supported by an active Board of Trustees.
- The organisation offers a genuinely influential platform, with strong connections across the sector and with government.
Application
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 8th June 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
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Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
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Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
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Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
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Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
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Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
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Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
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Ensure all partnerships align with the charity’s mission, values and ethical standards.
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Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
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Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
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Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
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Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
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Support the communication of impact to partners, including reporting on outcomes enabled by their support.
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Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
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Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
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Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
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Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
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Share learning, insight, and good practice to continually improve commercial partnership approaches.
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Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
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Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
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Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
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Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
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Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.
We are looking for an experienced Administration Manager to join the operational leadership team to oversee and manage the administrative department and aspects ensuring consistent, efficient and high-quality service and support across membership, registration and accreditation.
Although a leader of the administration team, you will work collaboratively and pro-actively with other members of the Operational Leadership and other departments to Contribute to a culture of continuous business improvement, while championing the values of BABCP.
The role will ensure that all processes align and where necessary meet external standards and best practice.
What you’ll be doing
· Provide operational and transactional direction and oversight to all administrative functions linked to the provision of Membership, Registration and Accreditation Teams.
· Line manage Administrative Leads providing leadership, professional development, performance management and operational work
· Develop, implement and monitor Key Performance Indicators and service standards for Membership, Registration and Accreditation
· Gather feedback and collaborate cross-departmentally with teams such as IT, Communications and Finances to optimise system functionality and support the end-to end membership journey.
· Develop, review and maintain administrative policies and procedures to ensure they remain up to date and fit for purpose for the system, staff and members.
· Manage complaints about customer service and aspects related to the administration of Membership, Accreditation and Registration, in consultation where appropriate with the Senior Staff Lead.
· Oversee and contribute to the maintenance of accurate records in CRM; carry out audits/ spot checks on CRM records to ensure quality and consistency of data and manage outcomes and recommendations.
· Oversee all ‘membership’ related provision including but not limited to onboarding, renewals, payments, declarations, and lapsing and where necessary the smooth administration of the PSA Accredited CBT Register, Accreditation and Registration including applications, awards, re-accreditation and audit
· Report and/ or recommend service process improvements initiatives to the Head of Membership Servies where effectiveness of service delivery is seen
· Ensure staff training and development is in place to ensure staff are meeting service standards and legislation requirements.
· Provide operational and data reports for senior management, track progress against KPIs
· Communicate and co-ordinate service development to ensure members have access to and information about their membership, registration, accreditation
· Oversee the management of member contact channels for the Administration of Membership, Accreditation and Registration including email, phone and any other services available for members to contact and receive from BABCP.
· Oversee the coordination of support for the Senior Leadership Team in organising meetings, making notes, carrying out research tasks.
What we’re looking for
· At least A Level qualifications or equivalent professional experience in related field (Business administration, management)
· Proven experience of managing administrative services within healthcare, public, or membership sectors
· Proven experience of supervising / line managing staff and teams
· Experience of developing, implementing and monitoring service standards and or key performance indicators
· Experience of using CRM systems to manage member/customer data, reporting and service delivery oversight.
· Experience of managing customer service issues or complaints and resolving them sensitively and effectively.
· Experience of developing and improving administrative functions and processes
· Strong leadership and people management skills with the ability to motivate, support and develop teams
· Confident working independently and collaboratively in a fast-paced environment
For further information on the role and its requirements, please refer to the full job descriptions and person specification.
BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.
How to apply
Please provide your CV and a response to the questions below by midnight on Friday 12 June 2026.Both your CV and question responses will be used to assess which applications are shortlisted prior to any invitation to interview.
You should provide a response within no more than 150 words per question.
- Give an example, from your experience, of when you have had to manage competing priorities across teams. How did you balance workload, and keep people motivated?
- Explain what you feel good customer service would look like within this role and outline a time, during your career, when you have had to manage customer expectations with what the organisation can deliver.
- Tell us about a time when you have helped to improve ways of working across teams to ensure improved efficiencies for customers or processes. If you came across challenges, how did you overcome them?
Please note
Any CV’s submitted without responses to the questions will not be considered.
If you have not heard from us by 19 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
Feedback will be provided to those who are invited to interview.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Assistant Community Fundraiser
Location: Edinburgh
Salary: £26,807 – £28,324 per annum (pro rata)
Contract Type: Temporary until 31 May 2028; Full-Time – 35 hours per week
Closing Date: 09/06/2026 at 23:59
The Vacancy
We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!
As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh Fundraising Office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications and attend fundraising events when required.
About You:
- Experience in an office or customer facing environment.
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
- Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
- Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
- Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
- Excellent attention to detail.
- Knowledge and demonstrable experience of adhering to data handling / GDPR laws and codes of conduct.
Why CHAS?
Every week, in Scotland, three children die from an incurable condition, and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.
We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.
This is a pivotal moment to join CHAS. We’ve just launched More Than A Hospice – a £20 million appeal to change how Scotland cares for children who will die young, and for the families who love them.
As part of working with CHAS, you will:
- Be able to work flexibly.
- Have access to a range of development opportunities.
- Be encouraged to challenge yourself.
- Have the opportunity to learn from a supportive and high performing team.
The benefits package for working with CHAS include:
- Generous annual leave.
- Membership of the Local Government Pension Scheme.
- Access to wellness support.
- Access to discounts, including the Blue Light Card.
- HSF Health Care Plan.
This role will be based in our Head Office in Edinburgh, with some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.
How to Apply
If this sounds like the opportunity for you, we’d love to hear from you! Click apply and you will be redirected to our careers page to complete your application.
Prospectus is delighted to be supporting a leading membership body who are the voice of the world’s solar energy industry - in the search for an exciting new addition to the team; a People and Culture Officer.
This international non-profit organisation with headquarters in London, represents national, regional and international associations, as well as leading solar sector corporations. It aims to enable solar energy to deliver on the promise of clean, distributed power, economic development and energy access.
Joining a small, proactive and collaborative team, the People and Culture Officer will work closely with the Operations Lead and CEO as the organisation’s HR expert. Initially, the role will focus on recruitment and onboarding to support the organisation’s strategic growth. Over time, there will be scope to develop the People and Culture function more broadly. The successful candidate will have experience in recruitment, HR administration or people operations, alongside a strong understanding of UK HR and employment practices and a relevant qualification. Proficiency in Microsoft Office and online collaboration tools is essential, and experience supporting remote or international teams would be advantageous. Experience working within a non-profit, membership or international organisation would also be desirable.
You will bring solid HR experience and confidence, with CIPD qualification (or equivalent experience). Experience within a not-for-profit or scale-up environment would be highly beneficial. Alongside technical expertise, key to success in this role will be strong interpersonal skills, including initiative, proactivity, ownership, accountability, and the ability to work confidently with senior stakeholders.
This role is offered on a three-day-per-week basis, with flexibility around working patterns. It is fully remote, with occasional meetings in Canary Wharf; travel expenses for these will be reimbursed.
Please apply in the first instance and we will contact suitable candidates for further conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.
The Faculty of Sport and Exercise Medicine UK (FSEM) is looking for a Communications and Marketing Officer to join our small but ambitious team. This is an exciting opportunity to help shape how we engage with healthcare professionals, partners and the public.
Role Purpose
The Communications and Marketing Officer plays a key role in supporting the Faculty of Sport and Exercise Medicine UK (FSEM) by delivering effective, professional and engaging communications and marketing activity. The post holder will work autonomously to plan, create and manage content for a wide range of audiences including healthcare professionals, patients, policy makers, partners, and the wider public.
They will work closely with external key partners and take responsibility for project marketing, including leading the marketing and promotion of the Moving Medicine patient and professional resources. The role also supports all internal departments to meet their communications and marketing needs, ensuring a consistent, accurate and credible voice for FSEM across all channels.
Duties
Communications
- Deliver and support the implementation of FSEM’s communications strategy.
- Produce high‑quality written content for the website, newsletters, digital channels, policy communications, announcements and general audience information.
- Draft, edit and coordinate organisational publications, reports, position statements and guidance documents.
- Support committees and working groups in producing clinical or professional content, ensuring clarity, consistency and alignment with FSEM standards.
- Draft speeches, blogs, statements and briefings for Senior Officers as required.
- Manage and maintain FSEM’s digital communication channels, ensuring content is accurate, accessible and up to date.
- Monitor policy, news and sector developments to identify opportunities and risks.
- Provide advice on communication approaches to senior officers, committees and working groups.
Marketing
- Plan and deliver targeted marketing campaigns for key FSEM programmes including Moving Medicine, examinations, membership, awards ceremony and educational activity.
- Produce and coordinate promotional materials including digital assets, social media graphics, printed items and campaign copy.
- Manage marketing timelines, stakeholder input and delivery schedules.
- Ensure all marketing adheres to FSEM brand guidelines and reflects organisational values.
- Support and promote major Faculty events including the Awards Ceremony.
Digital and Analytics
- Oversee continuous improvement of the FSEM website, ensuring strong user experience, logical navigation and accurate content.
- Apply SEO best practice to enhance visibility and reach.
- Use digital analytics to measure the effectiveness of campaigns and communications, reporting on performance and identifying improvements.
- Ensure compliance with GDPR, digital accessibility requirements and content governance processes.
Collaboration and Organisational Support
- Work closely with all FSEM departments to support their communications, marketing and promotional needs.
- Provide expert communications support to sub‑committees, working groups and project teams across publications, marketing and engagement activity.
- Represent FSEM at internal and external meetings relating to communications, project work or collaborative activity.
- Support the planning and delivery of FSEM events, including on‑site support at the Awards Ceremony.
- Take delegated supervisory responsibility over administrative staff during events or specific project delivery where appropriate.
- Contribute to Faculty‑wide initiatives and organisational development activities.
- Participate in appraisal, maintain high professional standards and commit to ongoing learning.
Responsibilities
- Deliver accurate, timely and effective communications and marketing across all platforms.
- Uphold FSEM’s reputation and ensure positive representation of the Faculty at all times.
- Maintain high editorial standards across all publications, position statements and guidance materials.
- Ensure FSEM departments receive effective communications and marketing support.
- Represent FSEM professionally at meetings and sector events.
- Contribute to the smooth delivery of FSEM events, including conferences and awards activities.
- Ensure data accuracy, digital compliance and reliable reporting.
Accountabilities
- Highly effective delivery of communications plans and marketing campaigns.
- Increased engagement with key professional and public audiences.
- Successful promotion of Moving Medicine resources and other core programmes.
- High quality production of publications, position statements and guidance documents.
- Accurate and insightful reporting using analytics to guide future activity.
- Timely maintenance and development of the FSEM website and digital channels.
- Effective cross departmental collaboration supporting examinations, education, policy and events.
- Smooth, well supported delivery of major FSEM events.
Job Attributes / Skills / Requirements
Essential
- Excellent written and verbal communication skills.
- Strong digital communication and social media management skills.
- Ability to manage multiple projects independently and prioritise effectively.
- Strong relationship‑building and stakeholder management abilities.
- Understanding of SEO, analytics and digital channel performance.
- Knowledge of GDPR and data protection principles.
- Proficiency with Microsoft Office and design tools such as Canva (or equivalent).
- Experience delivering communications and marketing activity.
- Ability to identify reputational opportunities and risks.
- High attention to detail and commitment to accuracy.
Desirable
- Experience working in a healthcare, medical, education or membership environment.
- Experience managing website content or CRM systems.
- Understanding of Search Engine Marketing (SEM).
- Knowledge of sport and exercise medicine, public health or clinical sectors.
- Commitment to ongoing professional development.
Qualifications
Essential
- Educated to degree level, or able to demonstrate equivalent experience, in communications, marketing, public relations or a related field.
- Evidence of continuing professional development in communications, marketing or digital media.
Desirable
- Training or certification in digital marketing, analytics, SEO or social media.
- Qualifications or training in health communication, public health or sport and exercise medicine.
- Training or certification in GDPR, data protection or information governance.
To view the full job description, supporting information or to apply please visit our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Big Chalk Partnership is made up of more than 150 organisations with a common vision of creating nature-rich chalk and limestone landscapes that benefit all of us.
The Protected Landscapes Partnership and Defra are supporting our Partnership to catalyse progress towards the UK’s nature commitments across these special landscapes through the multi-million pound Big Chalk Nature Recovery Fund. The Nature Recovery Fund Officer will administer and develop the systems and processes underpinning our grant-making.
The Big Chalk programme is hosted by the National Landscapes Association, which represents the UK’s National Landscapes (Areas of Outstanding Natural Beauty). The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports National Landscapes to be as effective as possible, championing their interests with governments and delivering national projects.
We welcome applicants from a broad range of backgrounds – the most important thing is that you are motivated to work collaboratively with Big Chalk’s partners to benefit nature to the greatest extent possible, helping ensure our grant-making is both effective and compliant.
With significant experience of administering and developing grant making systems, processes and ways of working in the environmental or social sectors, you’ll bring a collaborative mindset and be skilled at building positive relationships with new colleagues, our partners and funders.
You’ll have applied experience of working with partners across the grant-making lifecycle and using grant management software to enable related operations. You’ll possess strong organisational and data management skills and be able to develop and communicate insights.
If this sounds like the opportunity for you, then we’d love to hear from you.
Please apply by submitting a short CV (no more than three pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
First interviews will be held online for short-listed candidates – likely on 1st and 2nd July. A second interview round may follow if needed.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions.
Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators.
The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past.
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal).
Key Responsibilities
Project Management
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Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators
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Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals
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Manage the Congress budget, including oversight of host government allocations and financial reporting
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Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams
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Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed
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Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events
Relationship management and negotiation
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Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise
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Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget
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Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners
Event logistics and delivery
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Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience
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Lead onsite event management, troubleshooting and issue resolution during Congress delivery
Event systems and governance
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Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting
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Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems
Participant experience and organisational leadership
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Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams
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Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership
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Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme
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Carry out additional responsibilities related to Congress delivery and organisational priorities as required


