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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Co-production and Campaigns Lead will play a key role in ensuring that the voices, experiences and priorities of Disabled people influence RAID's services, activities, campaigns and future direction. The postholder will create impactful and targeted campaigns that put pressure on decision-makers to make change and support local disabled people to have a voice about issues that impact them.
The postholder will lead and develop RAID's approach to co-production, building meaningful opportunities for members, service users and other Disabled people to influence our work. They will work across RAID, connecting co-production with our advice services, inclusion and peer-led activities, membership and campaigning work, ensuring that learning and priorities are shared across the organisation. As the lead they will provide advice and support to managers, build organisational capacity, and establish sustainable participation structures across services.
The postholder will also develop strong relationships with local decision-makers and organisations, including the local authority, NHS, social housing providers and other key partners, using the experiences and collective voice of Disabled people to influence services, resolve issues and improve outcomes.
The role will continue to lead RAID's established Housing Forum, while developing a wider network of co-production forums, panels and other opportunities for people to contribute their experience and expertise.
The postholder will ensure that co-production is meaningful and has a clear impact – making sure that people's contributions inform decisions, lead to action and result in improvements that people can see and experience.
Key responsibilities
About You
You are passionate about user-led working, co-production and campaigning creating positive change for Disabled people. You understand that people with lived experience are experts in their own lives and should have a genuine voice in shaping the services and decisions that affect them.
You will be confident bringing people together, facilitating inclusive discussions and turning what you hear into practical action and meaningful change. You will be able to build trusted relationships with Disabled people, colleagues, managers and external partners, and be comfortable working collaboratively while also challenging organisations and decision-makers when change is needed.
You will enjoy working across an organisation and connecting different sources of insight – including our advice services, inclusion and peer-led activities, membership and co-production forums – to identify common issues, improve our services and develop campaigning and influencing opportunities.
You will be a confident communicator who can work with managers to embed co-production within their services, as well as representing RAID with local authorities, NHS organisations, housing providers and other partners.
Most importantly, you will share RAID's commitment to being a user-led disability charity and will be motivated by ensuring that Disabled people's voices are heard, valued and lead to real change.
To apply
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
NOTE: We will only consider applicants that include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates.
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Fundraising Research Officer.
This is a unique opportunity to join the Fundraising Team at Yorkshire Wildlife Trust, and we can’t wait to have you on board. As a member of a dynamic and fast-paced team, you’ll provide critical support in researching and mapping our internal and external networks, in addition to delivering essential work to grow the Trusts philanthropic portfolio.
A curious and inquisitive mindset is key to this role, with a desire to fact find and build connections across Yorkshire and beyond. You will have a natural skill for data processing and communication, whilst also being able to creatively interpret your findings and write reports. You will lead, develop and implement research processes and cooperate collaboratively with colleagues of all levels. You will have your finger on the pulse of fundraising sector trends and be able to provide insight in risk research, due diligence and marketing. We are a very creative and ambitious team, and so a common-sense approach to problem solving and enthusiasm are essential for success in this role.
Research skills are essential to this role, and so an undergraduate degree is required, with desired experience at postgraduate level, too.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.
Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Sunday 4th October at midnight
We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Interview date: Tuesday 20th October
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We want our people to flourish, just like nature, and so we are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and creating an inclusive culture where everyone can be themselves and reach their full potential.
We are also a member of the Disability Confident Scheme. This means we are committed to offering an interview to disabled applicants who meet the minimum criteria for the post. Where a post is oversubscribed (i.e. there are more candidates meeting the minimum criteria than we can offer interviews to), we will carefully balance inviting a mix of the highest scoring disabled and non-disabled applicants.
The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Senior Exercise and Wellbeing Officer
21 hours (3 days per week) Fixed-term contract to 31 March 2027, (potential to become permanent subject to funding) / Salary £18,211 Per annum (£30,352 Full Time equivalent)
A rewarding and varied role where you will make a real difference to the health, wellbeing and independence of older people.
Age UK Croydon is looking for an enthusiastic and motivated Senior Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.
About the Role
As our Senior Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.
Key responsibilities include (but are not limited to):
• Leading, supporting and motivating two Exercise and Wellbeing Officer and a dedicated team of volunteers.
• Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.
• Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.
• Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.
This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.
About You
We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives.
You will have:
• Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.
• Experience of monitoring projects and reporting on outcomes and performance.
• Knowledge of the health and social care sector
• Strong communication, organisational and administrative skills
• Good IT skills, including Microsoft Office and database systems.
• Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.
• Experience of risk assessment and health and safety management.
Closing date for applications: 28th September 2026
Interview Dates: TBC
This post is subject to a Disclosure and Barring Service check
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
After two years of incubation within BD Giving, we’re seeking a visionary leader to take BD Collective to the next level and help transition it into a strong, independent organisation, and build a team who embodies our core principles to Connect, Collaborate and Change.
You’ll bring strategic thinking, operational expertise, and a passion for community-led impact, with a proven ability to navigate complexity, build trust across diverse stakeholders, and turn ambition into action. Committed to equity and participation, you’ll thrive in ambiguity and inspire a team to deliver bold, member-driven change.
Salary: £45,000–£50,000
Closing Date: Saturday 26 September 2026
Location: Barking & Dagenham | Hours: 4-day week
About BD Collective
At BD Collective, we believe in thinking outside the box to find solutions and challenge existing structures. As our Strategic Director, you won’t just be shaping an organisation, you’ll be shaping a community’s future.
BD Collective is a social infrastructure organisation dedicated to strengthening the voluntary, community, faith, and social enterprise (VCFSE) sector in Barking and Dagenham. We create the space for people to connect together, collaborate, and build a better future—bringing people together to imagine bold solutions and challenge the systems that hold us backk.
Originally founded as a network of networks, we’ve evolved into a member-led Co-operative CIC, where our community collectively shapes priorities, decisions, and resources through democratic governance. In the past year alone, we’ve facilitated over £2.5 million in collaborative funding and built active networks across the borough. Now, we’re entering a new phase of growth—and we need a Strategic Director to lead us forward.
This is your chance to drive real, locally impactful systems change and establish BD Collective as the leading voice of the sector.
Apply now by sending your CV and a cover letter (no more than two sides of A4) telling us how you meet the person specification and particularly :
We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CAHN is seeking an ambitious, creative and experienced Head of Fundraising & Events to lead our fundraising and events portfolio and help drive the organisation’s next phase of growth.
You will lead fundraising development, identify new income opportunities, build strong relationships with funders, corporate partners and supporters, and deliver high-profile events that generate income, engagement and impact.
Working closely with senior colleagues and external stakeholders, you will combine strategic thinking with hands-on delivery to grow sustainable income, strengthen partnerships and maximise opportunities for CAHN.
We are looking for a confident and results-driven professional with a proven fundraising and events track record, excellent relationship-building skills and a passion for tackling health inequalities affecting Black Caribbean and African communities.
This is your opportunity to use your expertise, creativity and leadership to help create lasting change.
The client requests no contact from agencies or media sales.
The Opportunity
This is an opportunity to take a key management role within Happy Healthy You, a community-rooted organisation delivering culturally grounded health and wellbeing activity across Bradford, while playing a significant role in the delivery of the five-year Bradford Health Inequities Programme (Bhip).
You will work across HHU’s established programmes and community activity while helping to develop and strengthen the organisation as it grows. Alongside this, you will have a significant role in Bhip, supporting an ambitious programme that brings together communities, the VCSE sector and health and care systems to address health inequities driven by structural racism and discrimination.
The role offers a distinctive opportunity to connect strong community-based delivery with wider change, helping ensure that what is learned through HHU’s trusted relationships and Bhip’s work leads to better practice, stronger services, and demonstrable outcomes for communities.
You will join at a crucial point in the development of both HHU and Bhip, with genuine scope to shape how programmes are delivered, developed, evaluated, and improved as the work grows.
About you / The Role
You will be an experienced and capable programme manager with a strong track record of managing community-based programmes, activities, services, and teams, with the ability to design, develop and implement plans and projects that achieve effective delivery and measurable outcomes.
You will understand the realities of delivering culturally grounded health and wellbeing activity alongside Global Majority communities and be committed to addressing health inequities, structural racism, and discrimination.
You will be equally comfortable supporting the Bhip Programme Lead, HHU’s CEO and senior management with organisational priorities, managing staff and resources, and working alongside community teams to ensure delivery is well coordinated, responsive and of a consistently high standard. You will have a strong focus on evaluation, ensuring HHU and the Bhip programme can demonstrate the outcomes, impact, and value of its work.
As a key member of the Bhip team, you will lead the operational management of HHU’s contribution, ensuring its community engagement, co-design, Insight to Action and related activity is effectively planned, delivered, monitored, evaluated, and continuously improved.
You will understand how HHU’s existing trusted community activity provides an important route through which communities can engage with and shape Bhip’s aims and work. HHU’s established community delivery footprint will provide a key route for Bhip’s structural literacy, listening, story capture and co-design work, enabling community insight and stories to be translated into action and system change.
You will bring strong people management, organisation, and judgement, with the ability to manage competing priorities, solve problems and maintain effective relationships across HHU, Bhip, communities and partner organisations
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post purpose
We are seeking an enthusiastic and organised Carer Voice and Engagement Officer to join our team at The Carers' Centre.
This rewarding role will help ensure that unpaid carers have opportunities to share their experiences, influence local services and see the impact of their involvement. Working with adult carers, young carers and young adult carers, you will coordinate participation activities that are welcoming, meaningful and inclusive.
You will build relationships with carers, colleagues and partner organisations, creating opportunities for carers to shape services, raise awareness and contribute to positive change. This is an exciting opportunity for someone who enjoys connecting people, supporting others to build confidence and ensuring lived experience helps drive improvement.
By ensuring participation is inclusive, well organised and genuinely influential, you will help strengthen the voice of carers across Bath and North East Somerset while contributing to the continued development of The Carers' Centre and the wider caring community.
Key responsibilities
Carer Voice and Participation
Engagement and Community Connection
Communications and Development
Monitoring, Evaluation and Impact
General
The client requests no contact from agencies or media sales.
Fundraising and Communications Officer
We are seeking an experienced and proactive fundraiser who can build relationships, grow community support and create engaging communications that make a difference.
Salary: £30,000 – £34,000
Location: Hybrid – home and Loughborough, with occasional travel across Leicester, Leicestershire and Rutland
Hours: 37 hours per week
Closing Date: 25th September 2026. Interviews will take place during week commencing 28th September
About the role
This is an exciting opportunity to join a small, committed fundraising team within a charity working to prevent homelessness and support people at risk.
Working closely with the Fundraising and Partnerships Manager, you will help deliver an ambitious fundraising and communications strategy, increasing voluntary income, raising the charity’s profile and developing lasting relationships with supporters, businesses and local communities.
It is a varied role combining community fundraising, supporter engagement, events, digital fundraising and communications.
Key responsibilities will include:
About you
You will be a confident relationship-builder who enjoys getting out into the community, meeting people and turning conversations into meaningful support.
You will ideally have at least two years’ experience within charity fundraising, with experience across one or more areas such as community fundraising, corporate partnerships, major donors, digital fundraising or social media.
You will be comfortable making the ask for support, developing fundraising ideas and creating engaging communications. Strong written and verbal communication skills are important, alongside the ability to manage competing priorities and work collaboratively as part of a small team.
You will need to be able to travel across the local area, and some occasional evening and weekend working will be required. A DBS check is also required.
About the organisation
You will be joining a values-led charity working to prevent homelessness and respond to increasing demand from people who need support.
This is an exciting time to join, with a new fundraising strategy focused on growing voluntary income year on year and reaching more people at risk of homelessness. You will have the opportunity to bring ideas, develop new relationships and play a visible part in growing the charity’s community presence.
Other roles you may have experience of could include: Community Fundraiser, Fundraising Officer, Communications Officer, Community Engagement Officer, Corporate Fundraiser, Fundraising and Marketing Officer, Supporter Engagement Officer, Community and Events Fundraiser, Fundraising and Communications Executive.
We’re looking for an experienced fundraiser to join World Cities Culture Forum as a key senior leader in the team. You will build strong momentum and lead income generation from international foundations, philanthropic partnerships, and corporate sponsorship. You will work collaboratively to expand existing initiatives and develop new offerings.
This is an exciting opportunity for a self-starter who thrives on building relationships with international funders, shaping strategy for a growing charity, and representing the World Cities Culture Forum externally across our global network of 50 cities.
World Cities Culture Forum is the leading global network of over 40 creative cities, placing culture at the heart of city planning and investment.
At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for over 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and discover renewed hope and purpose.
We are looking for a committed Christian to join our Recovery Coordination Team as a Recovery Officer. This is a rewarding and varied role at the heart of our recovery programme, providing practical, emotional and spiritual support to men seeking freedom from addiction.
As a Recovery Officer, you will act as a keyworker for residents, helping them navigate their recovery journey, achieve personal goals and overcome challenges along the way. You will work closely with residents, colleagues, families, commissioners and external agencies to coordinate support and ensure each individual receives the care they need to thrive.
This is an exciting opportunity for someone who is passionate about recovery, enjoys building meaningful relationships and wants to make a genuine difference in people's lives every day.
Benefits
What will you do?
What are we looking for?
About You
You will be someone who genuinely enjoys helping people grow, overcome challenges and achieve lasting change. You will be compassionate and resilient, able to support residents through difficult situations while maintaining appropriate professional boundaries.
You will be organised, adaptable and comfortable working in a dynamic residential environment where no two days are the same. Most importantly, you will be passionate about seeing lives transformed and committed to supporting men as they rebuild their lives free from addiction.
We welcome applications from people in recovery who can demonstrate appropriate stability and readiness for the responsibilities of the role.
As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their faith journeys, seeking the guidance of the Holy Spirit in all key decisions.
Our Christian Ethos
Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.
Safeguarding
Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check including a check against the Adults' Barred List due to the nature of the role.
About Yeldall Manor
For over five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.
This is more than a job. It's an opportunity to walk alongside people at one of the most important moments of their lives and help them discover a future filled with hope, purpose and lasting recovery.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.
The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.
About Worcester Community Trust
Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.
Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.
Vision: To work with residents to build communities where people feel connected, supported and empowered
Mission: Bringing Communities Together by enabling the provision of services and activities for all.
Our values:
Key Areas of Responsibility
Strategic Leadership and Service Development
People Leadership and Management
Contract, Performance and Quality Management
Financial Management and Sustainability
Risk, Governance and Compliance
Partnerships and Representation
Safeguarding, Health & Safety and Organisational Responsibilities
For full details including a Person Specification, please download the Recruitment Pack here
What you get…
What we offer…
Representing the City
WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.
To apply please visit our website.
Closing Date: Sunday 4th October 2026
To work with residents to build communities where people feel connected, supported and empowered
The client requests no contact from agencies or media sales.
Connecting evidence, community experience and local action to build a shared understanding of East Surrey
Be part of establishing a new Community Insight Partnership.
Are you a skilled relationship-builder who can bring people together, identify themes across different sources of information and turn community intelligence into clear, useful insight?
The Opportunity
ESCIP is a one-year proof of concept designed to strengthen how community experience and VCSE intelligence inform local decision-making. It connects voluntary, community and social enterprise organisations with health, local authority and wider partners, creating stronger two-way feedback between communities and decision-makers.
This is not primarily an administrative post. You will build trusted relationships, coordinate a new quarterly forum, develop practical ways to gather and synthesise intelligence, and demonstrate how insight has influenced priorities and action. Because the programme is new, you will have genuine scope to shape how it works.
What You Will Achieve
Over the first 12 months, you will:
Main Responsibilities
Partnerships and Networks
Engagement and Community Insight
Communication, Influence and Learning
Working Arrangements
This is a part-time role based in Oxted with autonomy and variety. Some meetings and community activity will take place across East Surrey, so the postholder must be able to travel within the area. Reasonable travel expenses will be reimbursed.
Occasional evening activity may be required by prior agreement, with time off in lieu. The postholder will work closely with colleagues from VASE and CSVA and will have access to office space, HR support and appropriate IT equipment.
About You
We welcome transferable experience from community development, participation, research, service improvement, public engagement, local government, health or partnership working.
Experience, Knowledge and Skills
Essential
Desirable
Please see the Application Pack for full details.
How to apply
Please submit:
• A current CV, including contact details and employment or activity history.
• A personal statement answering the three questions below. Please use no more than 350 words for each answer.
1. Building relationships
Tell us about a time when you built positive relationships with people from different organisations or backgrounds to achieve a shared goal. What did you do, how did you handle different perspectives, and what was the outcome?
We will assess: relationship-building, collaboration, communication and influencing.
2. Turning information into insight
Tell us about a time when you gathered information, feedback or community views and used them to improve a service, project or decision. How did you identify the important themes and communicate your findings?
We will assess: curiosity, analytical thinking, judgement and clear communication.
3. Organisation and initiative
Tell us about a project or piece of work that you coordinated from start to finish. How did you organise the work, manage stakeholders and keep delivery moving when priorities changed?
We will assess: planning, initiative, prioritisation and delivery.
• A current CV, including contact details and employment or activity history.
• A personal statement answering the three questions that are included in the Application Pack. Please use no more than 350 words for each answer.
- Applications sent without the personal statement answering the questions will not be considered.
The client requests no contact from agencies or media sales.
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
Key Responsibilities
1. Fundraising and Data Support
2. Events – Logistics and Administration
3. Communications and Digital Engagement
4. General / Team Support
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
Clean employer data, escalating complex issues to relevant colleagues.
Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
Create and share basic reports from Salesforce for use by the team and SMT.
Communications
Represent the Living Wage Foundation coherently in writing and verbally.
Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
Arrange logistics for LWF all staff Away Day.
Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
Coordinate the administration and reconciliation of credit card payments.
Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
Responsibility for delivering agreed areas of the Foundation’s work plan.
Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Professional certification in project management, administration, finance (D)
Experience
Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
Prior experience in customer service or stakeholder engagement (E)
Experience working in a team-based office environment (E)
Experience in finance administration, including credit card administration and budget management (E)
Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
Attention to detail and accuracy in handling financial and data-related tasks (E)
Ability to produce and analyse basic reports (E)
Understanding of confidentiality and data protection principles (E)
Personal qualities & values
A proactive self-starter, able to work independently and take initiative (E)
Collaborative and able to work effectively as part of a diverse team (E)
Flexible and adaptable, willing to support a range of operational needs (E)
Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
Willingness to learn new systems and processes, and to support continuous improvement (E)
Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.


