Operation manager jobs in Westminster, greater london

Role: Executive Assistant

Contract: Permanent, Full Time

Location: Hybrid working. Cornwall or London office three days per week, home working two days per week.

Job Purpose

The Executive Assistant will provide administrative and internal and external stakeholder management support to the Executive Director.  The role will also provide some support to the Director of Finance and Administration, and the wider team.

Eligible candidates should be extremely organised, have excellent communication and the confidence to independently manage a wide variety of tasks and stakeholders.  They must have relevant experience in supporting executive roles and be enthusiastic and proactive in completing a wide variety of vital tasks independently.

The position will be hybrid, with 3 days per week (Tues-Thurs) based in Oceana’s UK offices in Newquay, Cornwall or Paddington, London.  Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.

About Oceana UK

Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.

We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.

Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.

Responsibilities

• Support the ED to align time, attention and decision-making with organisational priorities, ensuring focus on high-impact work.
•  Provide diary support to the Executive Director, including coordination of meetings, focus-time, effective travel planning, and other cross-team calendar management.
• Provide inbox management support to the Executive Director, assisting with task and diary prioritisation.
• Provide administrative support to the Executive Director, including travel bookings, expense reporting, and credit card statement reconciliations.
• Act as the first point of contact for the organization, including monitoring and responding to email inbox.
• Provide a liaison point between the ED and senior leaders, staff, and external stakeholders, ensuring timely follow-up, actions, and clear communication.
• Proatively coordinate and manage correspondence, briefings, meeting memos, departmental reports, and presentations on behalf of the Executive Director, ensuring timeliness, accuracy, and alignment with the ED’s voice.
• Attend meetings to capture notes and follow up actions, ensuring these are circulated and completed.
• Use a high degree of tact, judgment, and strong interpersonal skills to address timely correspondence, minimizing handling by the Executive Director.
• Manage occasional internal and external events (in-person and virtual), including planning and managing vendors, venues, online platforms, guestlists and invites, run of shows.
• Organise and manage external, departmental and international meetings, including scheduling, drafting agendas, taking notes, reviewing action items, and maintaining relevant documents.
• Follow up on assignments given by the Executive Director to direct reports and provide the Executive Director with periodic updates.
• Support the coordination of campaign and fundraising tasks including mailouts, guestlists, reports, updates, as required.
• Arrange couriers, order office supplies, and support the Director of Finance and Administration with other office administration as required.
• Support effective functioning of the UK leadership team, by scheduling meetings, preparing agendas, and assisting with leadership travel bookings.
• Support Director of Finance and Administration with co-ordination of occasional full team events, and manage team travel bookings for international meetings.
• Assist the Director of Finance and Administration with other general financial, office and HR administration tasks.
• Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
• Other responsibilities as appropriate and necessary to achieve organisational objectives.

Requirements

• At least 5 years of professional experience in executive assistant roles (essential), ideally with some experience and understanding of an NGO or Not For Profit working environment.
• Alongside required professional experience, proven relevant training courses and certifications will be advantageous, e.g.  IEAA, Prince 2 or equivalent.
• Excellent computer skills, including confident proficiency in Microsoft Office Suite, especially Word, Outlook, Powerpoint and Excel.
• Demonstrable experience in project delivery and project management methods.
• Some previous experience of events planning and management is preferred.
• Ability to represent Oceana UK in a professional, diplomatic, and responsive manner.
• Excellent written and verbal communication with wide ranging internal and external stakeholders, and ability to communicate on behalf of executive leadership with clarity and credibility.
• Must be friendly and enthusiastic team member, confident and motivated to build strong relationships across the team.
• Strong interpersonal skills and emotional intelligence, with the ability to build and maintain positive relationships with all internal and external stakeholders.
• Excellent judgement, discretion and integrity in handling sensitive and confidential matters.
• Ability to navigate complexity, with strong problem identification and resolution skills, and ability to design and implement insightful process improvements.
• Ability to plan and handle many tasks independently and simultaneously, with speed, accuracy, courtesy and initiative.
• Flexibility to adjust to shifting priorities and deadlines. Must be willing to accept varied workload, including travel and some working outside of normal work-week hours.
• Highly reliable and dependable.
• Strong commitment to the organisation’s values and vision.
• Some CRM / Salesforce experience is desirable.

Application Deadline:  19 July 2026           

Interviews: From 30 July 2026

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Project Support Co-ordinator
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £28,952 per annum FTE (£23,161 per annum for 28 hours per week)
Location: London/ Northern Ireland/Devon/Sheffield/Remote within the UK  
NCB promotes a hybrid, flexible way of working with 2 days working in the office if based in London.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Location: London
Contract: Permanent, Full-Time
 

Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.

This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.

About the Role

As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services.  This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.

Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.

Key responsibilities include:

Infrastructure & Systems Support

• Support the maintenance, monitoring, and performance of IT infrastructure, systems, and networks.
• Assist in the delivery of infrastructure upgrades, improvements, and projects.
• Troubleshoot and resolve technical issues related to systems, hardware, and connectivity.

User & Technical Support

• Provide technical support to users where required, working closely with the wider IT team to ensure seamless service delivery.
• Support the setup, configuration, and maintenance of devices and systems.

Security & Compliance

• Support IT security protocols and ensure systems are maintained in line with organisational policies and best practice.
• Assist in identifying and escalating risks, vulnerabilities, and incidents.

Collaboration & Continuous Improvement

• Work collaboratively with global IT colleagues to maintain consistent standards and processes.
• Contribute to documentation, knowledge sharing, and continuous improvement of IT services.
• Support the implementation of new technologies and tools.

About You

As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.

To be successful in this role, you will have:

Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.

Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.

Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.

Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.

Security awareness:
Understanding of IT security principles and best practice.

Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.

Why Join Us?

This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.

This role sits within the Church Commissioners' Secretariat and reports to the Director of Strategy and Engagement. The postholder supports the effective operation and continuous improvement of key regulatory and compliance processes that underpin trustee assurance and regulatory confidence. The post holder will work collaboratively with colleagues across other National Church Institutions (NCIs) handling related matters, providing support and sharing expertise where required.

Working closely with General Counsel, the Head of Governance and other senior colleagues, you will undertake much of the substantive coordination, drafting and management activity associated with Serious Incident Reporting, statutory information-rights compliance, and the maintenance of ethical registers. You will also support compliance with fundraising regulation and other applicable legal and regulatory requirements. This role does not cover investment compliance or oversight of investment activities.

The role requires sound professional judgement, discretion and attention to detail, alongside the ability to work constructively within established governance frameworks and to support senior decision-making in a complex statutory and public-interest environment.

This role closes for application on 03 July 2026.

JOB VACANCY – HR ASSISTANT – 2 YEARS FIXED TERM CONTRACT (40 hours per week)

 

£30,784.00 per annum (Plus London Weighting Allowance of £2800 per annum)

Closing date: Sunday 5th July 2026 by 23:59 hours.

 

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK we are looking for a proactive and organised HR Assistant to join our HR team and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.

Essential Skills

· Previous experience in a HR role.

· Strong organisational skills with excellent attention to detail and accuracy.

· Excellent written and verbal communication skills, with the ability to build positive working relationships.

· Ability to manage multiple priorities, work independently and use initiative.

· Experience maintaining confidential employee records and handling sensitive information discreetly.

· Proficient in Microsoft Office applications and confident learning and using HR systems.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV  by 23:59 hours on Sunday 5th July 2026.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW shortly after. Please let us know if you have any restrictions with this.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications. 

Programmes Coordinator

We are seeking an organised and proactive Programmes Coordinator to support the delivery of national educator development programmes, helping teachers, musicians and schools thrive through high-quality training and development opportunities.

Position: Programmes Coordinator (Educator Development)
Salary: £28,680 FTE
Location: Hybrid working with a London SE11 office base and a minimum of one office day per week
Hours: 21 hours per week
Contract: Permanent
Closing Date: 3 July 2026, 10am
Interview Date: 21 July 2026

About the Role

This is an exciting opportunity to join a collaborative programmes team and play a key role in the successful delivery of educator development and teacher training programmes across the UK. You will provide high-quality coordination and administration support, ensuring programmes run smoothly and participants receive an excellent experience throughout their journey.

Key responsibilities include:

• Coordinating training programmes, workshops, events and meetings
• Managing programme schedules, diaries, deadlines and communications
• Acting as a first point of contact for programme participants and stakeholders
• Supporting recruitment, enrolment, induction and progression activities
• Organising logistics for training sessions, observations and events
• Maintaining accurate records, participant information and programme data
• Supporting assignment administration, marking and moderation processes
• Managing online learning platforms and programme resources
• Assisting with financial administration, invoices, expenses and course fees
• Supporting evaluation activities, surveys and impact reporting
• Producing regular updates and communications for participants and stakeholders

About You

We are looking for a highly organised individual with excellent communication skills and a passion for delivering outstanding administrative support.

Essential skills and experience include:

• Experience coordinating schedules, meetings, diaries, bookings or events
• Strong organisational and administrative skills
• Experience working within a busy team environment
• Financial administration experience
• Excellent written and verbal communication skills
• Strong attention to detail and data management capabilities
• Confidence using Microsoft Office 365, including Word, Excel and Outlook
• Ability to manage multiple priorities and meet deadlines
• A proactive and solutions-focused approach to problem solving
• Strong interpersonal skills and the ability to build effective relationships

Desirable experience includes:

• Working within schools, education, further education or higher education settings
• Experience within the arts, music or cultural sectors
• Using systems such as Salesforce or similar CRM platforms
• Managing virtual learning environments or online platforms
• Coordinating projects and events
• Minute taking and stakeholder communications

About the Organisation

This organisation is dedicated to improving access, inclusion and quality within music education. Working with teachers, schools, musicians and young people across the UK, it delivers innovative training and development programmes that help create more inclusive and effective learning environments. The organisation offers a supportive and collaborative culture, flexible working arrangements and a strong commitment to employee development and wellbeing.

Other roles you may have experience of could include: Programme Administrator, Programme Officer, Education Coordinator, Training Coordinator, Learning and Development Coordinator, Project Coordinator, Events Coordinator, Programme Support Officer, Training Administrator, Operations Coordinator or Education Programme Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2026/27. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed Term parental leave cover contract – starting in Aug/Sept 2026 and ending on Feb 26th, 2027

Hours: 35 hours per week however some evening, weekend and bank holiday work will be required. TOIL can be accrued and taken as leave in line with Crisis’ TOIL policy.

Location: Canning Town Warehouse, E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.

About the role

We are looking for someone to manage our catering, healthcare and guest welfare services for this year’s Crisis at Christmas. These services offer a diverse opportunity to grow and expand your knowledge in different areas whilst using project management and volunteer management skills to ensure they are delivered in a safe and effective way for our guests. The role requires an ability to recruit, train and manage your own teams of volunteers at the same time as maintaining professional partnership relationships to ensure we can put on a diverse programme of services for our guests.

About you

To be successful in this role you will have…

• Experience recruiting or managing volunteers (essential) as well experience managing or supporting staff (desirable).
• Experience managing relationships with partnership organisations.
• Experience working in the homelessness sector or similar social work settings either directly working with vulnerable adults or to provide services for them.
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences.
• Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations.
• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner.
• Be able to work over the Christmas period.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 July 2026 23:59

Interview process: Competency-based interview + written task

Interview date and location: Wednesday 22 July 2026 at Canning Town warehouse, E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Senior Finance Officer (Temporary)

Location: Hybrid Working Available
Contract: Temporary
Salary: £200-240/day (umb)

MLC Partners are working with an established, values-driven organisation who are seeking an experienced Senior Finance Officer to join their Finance team on a temporary basis. This is an excellent opportunity for a finance professional who enjoys a varied role, combining financial reporting, systems administration, budget management, payroll support, and process improvement.

Working closely with senior finance colleagues, you will play a key role in ensuring the smooth operation of the finance function while supporting stakeholders across the wider organisation.

Key Responsibilities

• Manage and maintain the organisation's procurement and finance systems, including user administration, workflow updates, training, and query resolution.
• Provide payroll processing support and cover when required.
• Assist with budget maintenance, coding structures, and financial system updates.
• Support the production of monthly management accounts and financial reporting.
• Prepare reconciliations and oversee intercompany accounting processes.
• Process monthly overhead allocations and other month-end accounting activities.
• Assist with the development and maintenance of finance policies, procedures, and internal guidance documentation.
• Provide support and cover for finance team colleagues as required.
• Contribute to ongoing finance process improvement projects.

Essential Skills & Experience

You will be a proactive and organised finance professional with strong attention to detail and a commitment to delivering accurate, high-quality work.

• Part-qualified accounting qualification (AAT, ACCA, CIMA, ACA or equivalent).
• Background working with the Charity/Not-for-profit sector.
• Knowledge of double-entry bookkeeping.
• Experience supporting month-end processes and financial reporting.
• Good working knowledge of Microsoft Excel.
• Ability to manage competing priorities and meet deadlines.
• Excellent organisational and communication skills.
• Team-oriented approach with a willingness to learn and develop.

Applicants are being reviewed constantly so please apply now, or reach out to Annabelle at MLC Partners to discuss further.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director UK Resilience

 Location: UK Wide, Flexible (Hybrid)

Salary: £95,000 - £105,000 per annum, dependent on experience
Hours: 35 per week
Contract: Permanent

Are you ready to lead the British Red Cross’s crisis resilience across the UK - helping to prevent suffering, save lives and uphold dignity when it matters most?

This is a rarely advertised, high‑impact leadership opportunity to play a defining role in how the British Red Cross delivers its humanitarian mission across the UK. As Director of UK Resilience, you will lead at the moments when people are most vulnerable - shaping how communities prepare for crises, respond in emergencies, and recover with strength and dignity.

 You will set the strategic direction for a coordinated, UK‑wide approach to emergency response, recovery, preparedness and community education, working in close partnership with government, emergency services, local authorities and the voluntary sector. Your leadership will ensure the British Red Cross is ready to act swiftly and effectively in an increasingly complex and unpredictable crisis landscape.

 Embedded within UK Operations, you will provide national strategic leadership at scale, enabling the organisation to mobilise staff, volunteers and partners rapidly and with confidence. Operating within a complex matrix environment, you will bring together multidisciplinary teams and senior leaders, harnessing the depth of expertise across our workforce and volunteer network to deliver trusted, well‑coordinated humanitarian responses.

 With the reach, credibility and experience of the Red Cross Movement behind you, you will help deliver large‑scale, integrated responses alongside statutory responders - meeting immediate humanitarian need while strengthening long‑term community resilience. Representing the organisation nationally, you will build influential partnerships, support delivery of our 2030 Strategy, and help ensure our crisis response continues to evolve in line with our Fundamental Principles.

 At the heart of this role is a deep commitment to humanity. If you are motivated by purpose, ready to lead at national level, and driven to make a tangible difference in people’s lives when they need it most, this is your opportunity to help lead the Red Cross mission in the UK.

What will a day in the life of a UK Director of UK Resilience involve?

• Providing overall national strategic leadership for the British Red Cross’s UK resilience mission, shaping how we prepare for, respond to and recover from crises across the UK.
• Setting the direction and ensuring delivery of a nationally coherent, evidence‑based UK Resilience offer, aligned to the organisation’s 2030 Strategy and humanitarian mission.
• Leading a large, multidisciplinary directorate across Strategy & Performance, Product, Business Services and Operations, creating clarity of accountability and empowering teams to deliver at scale.
• Acting as the organisation’s professional authority on humanitarian resilience, ensuring British Red Cross expertise informs national policy, standards and practice.
• Building and sustaining strategic partnerships with government (including devolved administrations), statutory responders, civil contingencies partners and the voluntary and community sector.
• Ensuring resilience activity across the UK is effective, consistent, financially sustainable and grounded in operational delivery, with a clear focus on communities most exposed to risk.
• Working closely with operational leaders and volunteer teams to maintain readiness and the ability to scale quickly during crises.

To be a successful UK Director of UK Resilience, what will you need?

• Knowledge of national resilience systems, including preparedness, response and recovery arrangements operating across the UK.
• Senior-level experience of leading or influencing complex, multi-agency and multi-stakeholder environments, with the ability to work effectively across sectors.
• Experience of developing and delivering strategy at national or system level, including translating strategic intent into priorities and outcomes.
• Experience of building and sustaining strategic partnerships with government, emergency responders and voluntary and community sector organisations.
• Experience of operating with senior stakeholders, including producing high-quality strategic documents and Board-level papers.
• Understanding and experience of how risk, vulnerability and impact from crises differ across communities, and how this shapes effective resilience planning and delivery.

We understand that no candidate will meet every requirement. If your experience looks a little different but you feel you can bring value to this role, we would strongly encourage you to apply.

Interested? Apply now!
Please submit your application via the British Red Cross website. You’ll need an up-to-date CV and supporting statement as part of your application.

The closing date for applications is 23.59 on the 5th July 2026.

We’re committed to building a diverse and inclusive organisation and we value different experiences and the perspectives that lived experience brings. We welcome applications from all backgrounds, particularly those underrepresented in leadership.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A wide range of career and learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident & Carer Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.

Together, we are the world’s emergency responders.

Job role: Senior Financial Accountant
Pay rate: £28.38 per hour plus holiday pay
Location: Central London
Hybrid working: 1 day per week on site, Wednesdays 
Working hours: 35 hours per week
Contract: 6-month temporary contract

Are you a hands-on finance professional who thrives on bringing structure, clarity, and control to busy environments?

This is an opportunity to step into a high-impact interim role within a purpose-driven organisation, where your expertise will directly support the stabilisation and improvement of the finance function during a critical period.

Working closely with senior finance leadership, you will take ownership of strengthening core processes, improving reporting, and helping a stretched team regain control and confidence in their financial operations.

What you will be doing

• Provide hands-on support across transactional finance, including AP and AR clean-up
• Take ownership of month-end processes, ensuring accuracy, consistency and timeliness
• Prepare management accounts and deliver meaningful variance analysis
• Post and review accruals, prepayments, deferred income and journals
• Carry out ledger reconciliations and resolve historic discrepancies
• Work closely with budget holders to improve the quality of financial information
• Document processes and strengthen controls to improve resilience
• Support process improvements within Business Central
• Provide informal guidance and support to finance team members

What will make you successful

• Fully qualified accountant (ACCA, CIMA, ACA or equivalent)
• Strong hands-on accounting experience across both transactional and core finance
• Proven experience of month-end close, reconciliations and ledger management
• Experience of cleaning up and improving finance processes
• Strong working knowledge of Microsoft Dynamics 365 Business Central
• A proactive, detail-focused approach with a “completer-finisher” mindset
• Excellent communication skills, with the ability to support non-finance colleagues
• Comfortable working in fast-paced or evolving environments

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

ePortfolio Administrator
£27,276 - £29,657 pa, plus excellent benefits
Aldgate, London (including flexible working)

You will be a key point of contact for all stakeholders for the RCPsych training ePortfolio (provided by FourteenFish), responding to queries promptly and ensuring users are able to access the platform quickly and effectively.

You will support the administration of the ePortfolio transition to the new provider, and support training and communications to embed the new ePortfolio and ensure all users are transitioned as smoothly as possible.

You will support the Specialist Registration Manager administratively with the ePortfolio stakeholder and development meetings and other meetings or administrative tasks as appropriate.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. 

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.

Closing date: 2 July 2026.
Interviews: 17 July 2026.