Operations jobs

Purpose of the role

Due to the rapid expansion of Day One Trauma Support and the launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the HR Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way. 

The HR Administrator role is a newly created position to reflect the growing HR needs of the charity as the workforce expands. This is a key role which is instrumental in supporting the HR administration function at an operational level, along with providing general administrative support to the HR Manager and wider team as required to help ensure the smooth day-to-day running of the charity. 

Reporting to the HR Manager and assisted by an external HR and Employment Law support service (WorkNest), this role will provide efficient and confidential administrative support across all areas of human resources. This includes recruitment, onboarding, record management, payroll support, and ensuring HR processes are compliant with employment legislation and charity policies. 

This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

Key responsibilites

HR Administration  

• Take ownership of the HR software to ensure all HR documentation and records are accurate, up to date at all times and in line with Day One policies, procedures and GDPR, including retention periods for ex-employees. 

• Oversee the recruitment, selection and induction process for all new appointments. Including posting vacancies, scheduling virtual and in-person interviews, and communicating with candidates. 

• Process and coordinate all pre-employment checks for new hires, including DBS checks, right to work verification, reference checks, and any other safeguarding or compliance requirements, ensuring all documentation is completed accurately, securely stored, and compliant with employment legislation and organisational policies. 

• Administer honorary contracts and associated documentation with NHS Trusts where required, liaising with relevant departments to ensure agreements, compliance checks, and onboarding requirements are completed accurately and in a timely manner, in line with NHS and organisational policies and procedures. 

• Manage and maintain HR SharePoint folders and electronic HR records, ensuring documentation is accurately uploaded, securely stored, regularly updated, and easily accessible in line with GDPR, data protection requirements, and organisational record management procedures. 

• Maintain accurate and up-to-date employee records, ensuring all changes relating to contracts, job titles, salaries, working hours, absence, and personal details are promptly recorded within the HR system in line with organisational procedures and data protection requirements. 

• Prepare and issue employment contracts, offer letters, and onboarding documentation, ensuring all paperwork is accurate, compliant with organisational policies and employment legislation, and completed in a timely manner to support a smooth onboarding experience for new starters. 

• Handle employment and character reference requests in a timely, professional, and confidential manner, ensuring all information provided is accurate, compliant with data protection requirements, and in line with organisational policy and safer recruitment practices. 

• Prepare and issue contractual amendment letters, ensuring all changes to terms and conditions of employment are accurately documented, clearly communicated, and processed in line with organisational policies and employment legislation, and that employee records are updated accordingly. 

• Oversee the employee offboarding process, ensuring all leaving procedures are completed efficiently and professionally, coordinating final documentation, recovering organisational property and system access, and maintaining accurate records to support organisational learning and continuous improvement. 

• Process a range of HR documentation relating to employee absence, annual leave, performance reviews, and changes to employment status, ensuring all records are accurately maintained, promptly updated on the HR system.

• Support monthly payroll administration by ensuring accurate and timely provision of employee data to the Finance department, including updates on new starters, leavers, contractual changes, absences, and other relevant payroll information, in line with agreed deadlines. 

• Monitor the HR inbox on a daily basis, responding promptly and professionally to queries relating to HR administration, and escalating more complex or sensitive matters to the HR Manager or appropriate lead as necessary, ensuring all communications are handled in line with confidentiality. 

• Coordinate the scheduling and delivery of training sessions, including liaising with external trainers, booking venues or virtual platforms, and communicating with attendees. Maintain accurate training records and track employee certifications, ensuring compliance requirements are met and records are kept up to date in line with organisational policies. 

• Provide administrative support for disciplinary, grievance, and performance management processes, including arranging meetings, preparing documentation, and accurately taking and distributing meeting minutes where required, ensuring all records are handled confidentially. 

• Support the HR Manager prepare HR reports, metrics, and correspondence as requested in a clear and accurate format. 

• Assist in the organisation and coordination of whole-organisation in-person team days, including booking suitable venues, arranging catering and refreshments, coordinating activities, and supporting logistics to ensure smooth delivery and a positive staff experience. 

• Support the HR Manager with the planning and delivery of employee engagement initiatives and wellbeing activities, helping to foster a positive organisational culture by assisting with events, communications, and activities that promote staff wellbeing, inclusion, and morale. 

• Prepare and send a monthly staff newsletter, working closely with colleagues across departments to gather content, ensuring information is accurate, engaging, and timely, and supporting effective internal communication across the organisation. 

• Responsible for supporting the data input into the HRIS and any further developments of the system. 

General Office Administration and Operational Support

• Provide general administrative support to the HR Manager and wider team as required. 

• Help coordinate office supplies, equipment, and routine operational requirements. 

• Assist with arranging meetings, preparing documentation, and taking notes where required. 

• Respond to telephone, email, and visitor enquiries, directing queries appropriately when required. 

• Assist with practical operational matters to help ensure the smooth day-to-day running of the charity. 

• Undertake other reasonable administrative and operational duties commensurate with the role. 

General

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required.

For the full details, please see the attached recruitment pack.

How to apply

Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Sunday 28th June 2026 

Interviews:  

First stage virtual: w/c 6th July 2026 

Second stage in-person, Leeds: w/c 13th July 2026 

We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.

Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
 

Key Responsibilities

• Lead and empower a team of varied personalities and skills
• Work closely with senior managers, stakeholders including commissioners
• De-escalate immediate mental health crises
• Co-produce and facilitate various psychoeducation workshops
• Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
• Work autonomously and proactively
• Co-produce and hold a safe environment for peer-led activities
• Engage in extensive outreach across the borough of Hounslow
• Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
• Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
• Finalise case reports, including clear outcomes of preventative measures in place
• Work collaboratively with internal teams and stakeholders to gather outstanding information
• Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.

Person Specification

• Minimum of 1 year working in mental health services
• Minimum of 1 year working with those impacted by addiction
• Minimum of 1 year of line management
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Ability to work independently and deliver within the tight deadlines
• Creative and flexible approach to working with individuals
• Ability to manage sensitive information under GDPR with professionalism and confidentiality.
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Empathy and non-judgemental approach
• Good verbal and written communication skills
• Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.

Desirable

• Full UK driving licence and car owner

Due to the rapid expansion of Day One Trauma Support and the recent launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is a requirement to ensure that the Finance Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way. 

We are looking for an experienced and enthusiastic Finance Assistant to join our small and dynamic team to work alongside our Director of Finance and Resources and Finance and Operations Manager, along with providing general administrative support to the Finance and Operations Manager and wider team as required to help ensure the smooth day-to-day running of the charity. 

Reporting to the Finance and Operations Manager, this role will work as part of the Finance Team to ensure the accurate and timely processing of financial transactions, month end reconciliations, preparations for payroll and providing support in the production of management and statutory accounts, and in ensuring the charity’s compliance with financial regulations.You will be comfortable managing competing priorities and working collaboratively with colleagues across the organisation.

This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

The post holder’s primary duties and responsibilities are as follows: 

Finance Assistant 

• Process purchase orders, purchase invoices, staff expenses, and payment runs. 

• Raising invoices and maintaining credit control processes. 

• Record and reconcile income received from grants, donations, fundraising activities, and other sources. 

General Office Administration and Operational Support 

• Provide general administrative support to the Finance and Operations Manager and wider team as required. 

• Help coordinate office supplies, equipment, and routine operational requirements. 

• Assist with arranging meetings, preparing documentation, and taking notes where required. 

• Respond to telephone, email, and visitor enquiries, directing queries appropriately when required. 

• Assist with practical operational matters to help ensure the smooth day-to-day running of the charity. 

• Undertake other reasonable administrative and operational duties commensurate with the role.

General 

• Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training. 

• Additional ad hoc duties as and when required. 

• Maintain accurate financial records on our accounting software (Xero). 

• Reconcile bank accounts, credit cards and control accounts on a regular basis. 

• Assist with month-end and year-end finance processes. 

• Provide payroll information to the external payroll provider on a timely basis. 

• Support the preparation of monthly management accounts, year-end accounts and financial reports. 

• Assist with budget development, monitoring and reporting where required. 

• Support the annual audit process where required. 

• Respond to finance-related queries from staff, suppliers, funders, and stakeholders. 

• Ensure compliance with charity finance procedures, policies, and relevant regulations and promote these within the charity. 

• Monitor the Finance inbox on a daily basis, responding promptly and professionally to queries, and escalating matters to the Finance and Operations Manager when required. 

• Undertake other finance and administrative duties as required. 

• Ensure all restricted funds income and expenditure is coded correctly. 

• Undertake any required training and development. 

For the full details, please see the attached recruitment pack.

How to apply 

Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: Sunday 28th June 2026 

Interviews:  

First stage virtual: w/c 6th July 2026 

Second stage in-person, Leeds: w/c 13th July 2026 

Project Officer, I Bike Schools Programme - East Lothian

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer, I Bike Schools Programme – East Lothian

Scotland

£29,835 per annum (pro rata for part time)

Ref: 125aREC

Part time 18.75 hours per week – we are happy to talk flexible working

Base: Selected Schools in East Lothian and flexibility to work from home when not delivering in-school sessions. 

Contract: Fixed term contract until 31 March 2027 (with possible extension)

ABOUT THE ROLE

Team: Delivery/ SWNI

As the Project Officer, you will support schools across East Lothian to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways.

What You’ll Be Doing

•      Deliver behaviour change and engagement projects that encourage active travel.
•      Plan, organise and run educational sessions, practical activities and events that help people make positive changes in how they travel.
•      Build effective working relationships with schools, community groups and local authorities to support these projects.
•      You will recruit, guide and support volunteers who help with the work of the Walk Wheel Cycle Trust, making sure they feel informed and confident.
•      This role involves physical tasks such as lifting and moving bicycles, transporting boxes and equipment, and setting up activities within school environments. We welcome applications from all candidates and will consider reasonable adjustments to support individuals in carrying out these duties.

This role is ideal for someone who enjoys delivering fun activities with children and adults, who thrives outdoors, with a flexible approach to working independently and in teams.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

•     At least 3 years of experience working with community groups. This can be paid work or voluntary work.
•     An understanding of Active Travel (walking, wheeling, cycling) and the challenges faced by communities who experience inequality or barriers.
•     Experience leading group workshops and presenting information clearly, both online and in person.
•     Knowledge of safeguarding principles and the ability to apply safe working practices that promote the safety and wellbeing of children, young people, and adults at risk.
•     You will be required to travel between schools and transport equipment as part of this role. A full UK driving licence and access to a vehicle is therefore needed.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).

• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 16 June 2026
• ·     Interviews will be held in the East Lothian Council on the 30th June – 1st July 2026. To apply, please complete our online application form. 
• ·We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• ·     Adjustments are available throughout the application process.

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

Resource Planning Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Resource Planning Manager 

Location UK wide 

£49,287 per annum (pro rata for part time) 

Ref: 171REC 

Part Time 22.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work from your nearest Walk Wheel Cycle Trust Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Delivery Coordination Office 

As the Resource Planning Manager, you are responsible for understanding how work is carried out across the Trust. This includes looking at activities, processes, projects and programmes to make sure the right people and resources are available when needed. 

Your main focus at the start will be on the Delivery directorate. In this area, you will design a clear and practical resource management approach that helps managers plan and use resources more effectively. 

You will also work with teams across the whole Trust. Your role is to make sure each team receives the support and resources they need in a timely and efficient way, so that work can be completed smoothly and without unnecessary delays. 

What You’ll Be Doing 

• Develop clear and practical processes and procedures that support teams in sharing resources effectively. This means making sure people, skills and tools can be used across different programmes and teams in a coordinated and efficient way, helping to avoid gaps or duplication. 

• Lead on embedding the Access Resource Planner across the Walk Wheel Cycle Trust. You will act as the main point of contact for the system and support others in using it effectively, helping to ensure it becomes a trusted and widely used tool. 

• Designing simple and effective processes that reduce waste, improve efficiency, and minimise delays caused by resources not being used well. This will help projects run more smoothly and avoid common challenges that slow progress. 

• Track and report on how resources are used. By looking at past decisions and identifying patterns or trends, you will support better planning and forecasting for future projects. 

• Design and put into place a clear resource management framework. This framework will guide how resources are planned, allocated and reviewed, helping teams work in a more coordinated and consistent way across the Trust. 

This role would be ideal someone who likes bringing structure and clarity to complex work and enjoys understanding how different pieces fit together. It would suit someone who enjoys working collaboratively across teams, and feels motivated by improving how things are organised so that work runs smoothly and efficiently. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Experience of Reporting on precision and consistency in allocation and utilisation.  

• Experience of change management, leading and supporting teams and organisations through change.  

• Resource management best practice and project management tools and practices   

• Strong Analytical and problem-solving skills to make effective resource decisions ensuring the highest efficiency possible.  

• Excellent stakeholder communication skills, enabling efficient and effective communication channels.  

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees)  

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust  

• Bike, computer and season ticket loans  

• Discount benefits  

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay  

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 12 June 2026 

• Interviews will be held via Microsoft Teams during the week of 29 June 2026. To apply, please complete our online application form.

• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

• Adjustments are available throughout the application process. 

Job Summary: The Operational Manager will provide strategic and operational leadership across regional and national services ensuring the consistent delivery of high-quality, innovative and evidence-informed services.

Working closely with the PAC-UK Senior Leadership Team the postholder will drive service improvement, embed best practice and support staff development across regional and national teams

The role will also contribute to shaping national approaches through local insight, ensuring that services align with PAC-UK’s strategic priorities, relevant legislation and Family Action’s values and policies.

Key Tasks & Responsibilities

1.To manage, support and supervise Practice Managers to ensure that the services provided are efficient, effective, offer high quality and work to measurable outcomes.

2.To have overall responsibility for ensuring that Practice Managers are making the best use of resources by overseeing the annual budget-setting process and by closely monitoring income and expenditure on a regular basis with Senior Leadership Team Members.

3. Assist Practice Managers in the allocation of cases, management of caseloads drawing on contract monitoring data to support decision making

3.To work with Practice Managers to make sure that all commissioned services meet their performance targets and comply with the relevant contract monitoring and reporting arrangements. Including preparing performance data, presenting monitoring reports at commissioner meetings.

4. To manage, support and develop PAC-UK volunteers which includes robust inductions, supervision and opportunities for additional trainings and developments relevant to the role.

5. To lead on and support the development of PAC-UK's voice and influence work (including ongoing co-design and co-production of services and leading on events such as National Adoption week alongside other regional/national voice and influence events.

6.To ensure that all projects are fully compliant with Family Action’s Safeguarding Children and Vulnerable Adults policies, procedures and practice standards.

7.To oversee the safe recruitment of new members of staff, and to make sure that all members of staff have coherent job descriptions, are properly inducted, receive regular supervision, are subject to an annual performance appraisal and have up-to-date development plans.

8.To be a passionate advocate for service user participation and involvement: children, young people and adults, and to work with Practice Managers to increase the opportunities for service users to influence and shape the way adoption services are designed, developed and delivered, including oversight of volunteers.

9.To support Practice Manager in setting and implementing Continuous Service Development Plans, Practice Wheels, Open to closure pathways and logic models as part of a commitment to continuous service improvement.

10.To identify gaps and any shortfalls in performance and, by working collaboratively with staff and Practice Managers to develop practical solutions to address them.

11.To promote a positive public image of Family Action to increase public and professional awareness of Family Action’s work and support the Senior Leadership team in securing new and re-commissioned contracts.

12. With close support of the Senior Leadership team, manage service budgets to ensure sustainability and value for money.  Identify and respond to financial and performance risks and prepare business cases and financial plans for service development.

13.To develop good working relationships with funders, commissioners and other key stakeholders within the Adoption Sector and to contribute to local strategic and national Adoption initiatives, as appropriate.

14.To ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

15.To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.

16.To work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.

17. To have strong safeguarding understanding and experience and act as safeguarding lead in conjunction with other Operational Managers and the National Lead.

You’ll work closely with our Engagement & Services Team as well as externally with cleft team professionals and researchers to help us achieve our mission.

UPDATE: The deadline for this position has now been extended to Midnight on Saturday 13th June 2026.

The Involvement Coordinator is responsible for increasing, diversifying and strengthening community involvement across CLAPA. Working closely with colleagues, they will ensure that the cleft community is at the heart of everything we do, championing engagement, inclusion and co-production across all activities. They will create and enable a spectrum of meaningful involvement opportunities that support CLAPA’s work, amplify the voice of the cleft community, shape the future of our services and enable change. They will demonstrate the impact of involvement and enable us to continuously improve.

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

We are seeking an experienced and passionate People & Culture Manager to lead the delivery of a high-quality, people-focused service. This is a key leadership role responsible for shaping an inclusive, values-driven culture while ensuring effective people operations across the organisation.

You will oversee the full employee lifecycle, provide expert advice to managers and senior leaders, and drive initiatives that enhance employee engagement, wellbeing and organisational development. In addition, you will lead a newly established central operations function, bringing together customer services and administration to deliver a seamless and efficient support service across The Union.

About You

We are looking for a proactive and collaborative professional who is passionate about people and culture. You will bring:

• Strong generalist people management experience, ideally in a similar role
• In-depth knowledge of UK employment law and best practice
• A commitment to inclusion, wellbeing and creating a positive workplace
• A proven ability to drive engagement, culture, and organisational development initiatives
• Excellent communication and leadership skills

Why join us?

• Opportunity to shape and influence organisational culture
• A collaborative and supportive working environment
• The chance to make a meaningful impact on staff and student experience

For more information and to apply, visit our website via the ‘apply’ button.

Application Closing Date: 11:59pm on Thursday 18th June 2026

Be there when it matters.

Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
• Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
• Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

Essential Criteria

• Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
• Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.

Closing date: 21st June
Interviews: w/c 6th July

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.

Key responsibilities:

Financial Operations

• Act as the first point of contact for finance-related queries, responding or escalating as appropriate 

• Contribute to the effective day-to-day financial operations across the Church and associated entities 

• Process and accurately record income and expenditure transactions in line with internal processes 

• Maintain accurate, complete, and audit-ready financial records 

• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures 

• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records 

• Support financial processes across multiple related entities, including appropriate allocation of income and costs 

• Process and reconcile inter-entity transactions where required 

• Investigate and resolve discrepancies, escalating issues where appropriate 

Income, Giving, & Donor Administration

• Administer all income streams, including donations, events, and charitable and commercial activities 

• Maintain accurate records of donor giving and ensure appropriate allocation of funds 

• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation 

• Reconcile giving records with bank and system data, investigating and resolving discrepancies 

• Support donor communications, including responding to queries and preparing giving statements and related communications 

Accounts Payable & Receivable

• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner 

• Ensure all transactions are appropriately authorised and coded in line with financial controls 

• Support the preparation and execution of payment runs 

• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary

• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.

Financial Controls & Compliance

• Maintain and apply financial controls, including approval processes and expense policies 

• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties 

• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management 

• Maintain accurate and audit-ready financial records and supporting documentation 

• Maintain appropriate controls over cash handling and banking processes 

• Support the integrity and accuracy of financial data across systems

Month-End & Reporting Support
 

• Assist with period-end processes, including reconciliations and preparation of supporting schedules 

• Prepare draft financial reports and summaries for review by the Finance Manager 

• Provide basic analysis and commentary on financial performance where appropriate 

• Monitor bank balances and support cashflow awareness through regular updates and reporting 

Systems & Process Improvement

• Use financial and related systems effectively to maintain data accuracy and efficiency 

• Identify opportunities to improve processes, systems, and internal controls 

• Support the implementation of new systems or process improvements where required 

General Support

· Provide administrative and operational support to the Finance Manager as required

· Contribute to the continuous improvement of the finance function

· Undertake other duties appropriate to the role

Christian Faith and Culture

• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.

• Clearly demonstrate a heart and passion for the church and the city

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

• Willingness and ability to communicate their own story of their faith journey

• Positively promote the Christian faith in line with the objectives of New Life Church

Fundraising Manager 

Location: Home-based, with regular travel across the Thames Valley region 

Salary: c.£38,000 per annum (pro rata if part-time) 

Reports to: Chief Executive Officer 

This role is offered on a full-time basis (37 hours per week), although flexible and part-time working arrangements will be considered for the right candidate.

Purpose: 

Ways Into Work is seeking a proactive and relationship-focused fundraiser to lead and develop income generation across the charity. 

As the charity’s sole fundraising professional, you will play a key role in shaping and delivering a sustainable fundraising strategy, with a particular focus on developing and growing corporate partnerships and business support across the Thames Valley region. 

Alongside corporate fundraising, you will identify and secure support from trusts and foundations, community organisations and individual supporters where appropriate. 

Key Responsibilities:

Corporate Partnerships & Business Development 

- Lead on developing and growing corporate partnerships and sponsorship opportunities. 

- Identify, research and approach prospective corporate supporters. 

- Build and steward long-term relationships with corporate partners. 

- Develop relationships with community groups to encourage fundraising support. 

Trusts & Foundations:

- Research and identify funding opportunities. 

- Write compelling funding applications and reports. 

- Work with colleagues to gather project information to support applications. 

Fundraising Strategy & Income Development:

- Develop and implement a fundraising plan. 

- Diversify income streams. 

- Monitor performance and report to leadership. 

Communications & Supporter Engagement: 

- Support fundraising campaigns and communications. 

- Share impact stories and case studies. 

- Represent the charity at events. 

Fundraising Operations:

- Maintain accurate donor records. 

- Ensure timely acknowledgement of supporters. 

- Support fundraising systems and processes. 

Governance and Compliance:

- Ensure all fundraising activity is ethical and compliant. 

Person Specification:

Essential Skills & Experience 

- Experience in fundraising or partnerships. 

- Strong relationship-building ability. 

- Excellent communication skills. 

- Strong organisational skills. 

- Experience working to targets. 

- Confidence networking externally. 

- Good IT skills and record keeping. 

- Commitment to the mission of Ways Into Work. 

- Full UK driving licence. 

Desirable 

- Experience in corporate partnerships. 

- Experience writing trust applications. 

- Knowledge of CRM systems. 

- Experience in a small charity environment. 

(We reserve the right to close this advertisement early if we receive a high volume of suitable applications)

Ways into Work are committed to safeguarding all clients and staff. We adhere to all local and national policies aimed at promoting the welfare of children and vulnerable adults. Offer of employment is subject to a successful Disclosure and Barring Service check (DBS).

The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees.

Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3–5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status.

This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week.

KEY RESPONSIBILITIES

• Lead governance and compliance acting as Company Secretary, coordinating Board activity, managing statutory filings, and overseeing health & safety, GDPR, and HR frameworks
• Oversee day-to-day operations across studios, galleries, offices, and project spacesLead on all HR processes recruitment, contracts, appraisals, and staff support for a team of ten
• Manage financial oversight alongside the Finance Manager: budgets, cash flow, management accounts, year-end, and funder reporting
• Develop and manage property relationships lease negotiations, landlord liaison, new site acquisition in line with agreed strategy
• Support fundraising applications and funder compliance, and contribute to building diversified income across earned revenue, trusts & foundations, and public funding
• Drive delivery of the strategic business plan, including NAAS development and ACE Illuminate audience data preparation

WHO WE'RE LOOKING FOR

You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball.Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees.

Shape financial strategy and sustainability across our trust.

We are seeking an experienced and visionary Finance Director to lead the financial strategy and operations of the Cabot Learning Federation. This is a pivotal executive leadership role where you will provide assurance to the Chief Operating Officer, CEO and Board of Trustees across all financial matters, including financial sustainability, risk, and control frameworks.

As a key member of the Executive Team, you will play a central role in shaping the long-term financial direction of a large and growing multi-academy trust. You will lead the development and delivery of the Trust-wide financial strategy, ensuring that resources are aligned with priorities and delivering maximum impact for pupils, staff, and communities.

Working closely with senior leaders, Principals, Trustees, and external stakeholders, you will oversee financial planning, statutory reporting, and compliance across the Trust. You will ensure robust systems of internal control, champion value for money, and drive a culture of accountability, innovation, and continuous improvement.

In this role, you will lead and develop a high-performing finance function across central and academy teams, ensuring strong financial management, effective business partnering, and high-quality support for decision-making at every level of the organisation.

Hours: Full-time, 37 hours per week, Monday to Friday, all year round. A part-time position for 4 days per week may be considered and can be discussed at interview.

Location: You will work through a blended model that includes home working and working at Federation House, Kingswood, Bristol.

About You

To be successful, you will be a highly accomplished and strategic finance leader, combining strong technical expertise with the ability to influence at the executive and board level.

You will have:

• A recognised accountancy qualification (CIMA, ACA or ACCA) with extensive senior-level experience
• Proven experience of leading financial strategy, planning and transformation across a complex organisation
• Strong understanding of financial governance, regulatory frameworks, and systems of internal control
• A track record of delivering value for money and driving organisational performance improvement
• Significant experience of leading, developing, and inspiring high-performing teams
• Excellent analytical skills, with the ability to interpret complex financial data and translate it into strategic insight
• The confidence and credibility to influence, challenge, and advise executive leaders, Trustees, and stakeholders
• Experience of working with external partners, including auditors, regulators, and funding bodies
• Strong communication skills, with the ability to present complex financial information clearly to diverse audiences

Why Join CLF?

As Finance Director, you will join our Executive Team at a critical stage in our growth, helping to shape the financial future of a large, complex and ambitious organisation.

In return, we can offer you:

• Access to a generous pension through the Local Government Pension Scheme (LGPS)
• Generous annual leave entitlement
• A comprehensive induction and ongoing commitment to wellbeing and career progression through a range of training, apprenticeships and in-role/wider-trust development opportunities
• Wellbeing support through an employee assistance programme
• Health benefits, including wellness sessions, gym discounts, and flu jabs
• A range of generous family leave options, including above-industry-average occupational maternity pay
• Cycle-to-work scheme and on-site parking

For further information and to apply for this exciting role, please visit our website via the Apply button.

Closing date: 28 June 2026.
Shortlisting date: 1 July 2026.

Interviews will be a two-stage process comprising an Assessment Morning on 6 July 2026 followed by a final interview on the afternoon of 8 July 2026. 

We reserve the right to close this vacancy early should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups, including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process, please let us know how we can assist.