Operations manager jobs

Contract: Permanent – Full-time

Salary: £42,000 per annum

Hours of Work:Full-time, 37.5 hours per week /requires a minimum of a minimum of 40-60% on site at the Hospice

Location: HA3 0YG

We’re looking for an experienced and inspiring Community & Events Fundraising Manager to lead a motivated team and deliver ambitious income growth across our vibrant programme of community fundraising and events. 

This new role plays a major part in shaping the future of Public Fundraising at St Luke’s. You’ll lead a team of four, develop clear plans and KPIs, embed data driven decision making, and ensure our supporters receive excellent stewardship at every step. 

We’re looking for someone who can: 

• Provide strong, empathetic leadership 

• Translate strategy into practical delivery 

• Oversee event and community fundraising portfolios 

• Manage budgets, track performance and mitigate risk 

• Build team culture and cross team collaboration 

• Champion best practice and regulatory compliance 

If you’re an experienced community or events fundraiser ready to build a high performing team, this is a hugely rewarding opportunity. 

Join our Ask Us Anything Webinar on Wed 1 April @12.30pm to learn more: 
BITLY: https://bit.ly/4cLlZ9X

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

Job title: Data and Systems Manager
Based Bristol office BS3 2JH (some hybrid working available on application, subject to relevant policies)
Work Pattern: 28 to 35 hours per week, across 4 to 5 days (full or part time, to be agreed with successful applicant)
Contract: Permanent
Salary: £34,500 - £38,000 per annum, pro rata for part time

Do you love your data as much as we love our donors? Then we need your help…

Great Western Air Ambulance Charity is looking for a Data and Systems Manager to help us understand and look after our supporters even better, and make us more efficient in how we work.

This is a currently standalone post in our Finance and IT team so we are looking for someone who can work on their own initiative to make significant improvements in our use of data and systems - helping us take our fundraising to the next level.

We need someone who can turn the data in a CRM into insights that inform decisions, who can identify inefficiencies and put in place automation and tools to help, and who can make our systems work as smoothly and reliably as the turning of our helicopter’s blades.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Closing date: 09:00 Wednesday 22 April 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

GWAAC is committed to equity, diversity and inclusion. We actively encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Please contact us if you would like to request reasonable adjustments to the initial application process.

No agencies please.

We are a Grant making Charity that helps individuals and dependants who are not able to work due to illness, injury and or infirmity. We help people across the industry, although, any applicant needs to have worked within the entertainment industry for at least seven years. In addition to our main fund we also offer emergency crisis grants and benefits advice and support. The Fund plays a leading role in Acting for Others, a charity made up of a network of theatrical charities aimed at fundraising to provide support to people in the profession who are experiencing difficulties.

We are a charity that also owns and manages a multi-tenant building in London, providing space to other charities, and businesses. As landlords, we’re responsible for the day-to-day running of the building, co-ordinating maintenance and looking after our service maintained offices on the 2nd floor.

The Royal Theatrical Fund is a Charity incorporated with a Royal Charter. The charity was established by Charles Dickens in 1839, a new Royal Charter with a wider remit was granted in 1974.

The anticipated split between the areas of work 70% grant applications, 20% office management, and 10% fund raising activities.

Duties and Key responsibilities:

• The role will be to co-ordinate the grant-making operations, working closely with the Grant Manager/Welfare Advisor in processing all Grants and collating all  relevant information for presentation at the Fund’s monthly Board meeting.
• Dealing with general enquiries for support and assisting people to apply, offering a friendly supportive ear to people who call.
• Entering Information on the database.
• Assisting in the management of the building, monitoring and ensuring all health & safety policies are followed, including managing cleaning and maintenance companies.
• Assisting with the events including Acting for Others fundraising activities.

Knowledge, Skills and Experience:

Essential-

Clear and confident  written and verbal communication skills

Numeracy skills to be able to assess income and expenditure and handle budgets

Strong time management and organisational skills

Ability to prioritise and meet deadlines

Understanding of data protection legislation and the principles of confidentiality

Experience of using CRM databases

Proficiency using Microsoft Office Suite (Word, Excel, Outlook, Teams)

Experience of working in a grant making charity

Understanding of the difficulties faced by people on a low income

Desirable-

Experience of using Beacon CRM/Salesforce

Experience of working in the entertainment industry.

Other Requirements-

Satisfactory DBS check

Willingness to work on occasions outside of normal office hours

Benefits:

25 days holiday plus bank holidays per annum (pro rata)

Normal Hours: 9.30am to 4.30pm

Benenden Health Care Insurance

Pension: Peoples Pension Company contribution 5%

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

You’ll be key to providing a high-quality administrative and procedural support service for the Institute’s quality assurance and enhancement processes, ensuring accurate record-keeping, effective committee servicing, and timely coordination of regulatory and professional bodies documentation. This role underpins institutional resilience by maintaining continuity of quality operations. 

Empowering Curators Programme Manager
Hours: 0.5 FTE, 17.5 hours per week
Contract: FTC until August 2027
Salary: £36,400 per annum, pro rata
Location: King’s Cross, London

Who are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We are seeking a Programme Manager to support the delivery of Empowering Curators, a multi-year programme designed to accelerate the careers of Global Majority curators and support organisational change across the UK museum sector.

Working with the Head of Programme Delivery and colleagues across Art Fund, you will coordinate day-to-day programme activity, support Fellows and host organisations, manage events and communications, and contribute to evaluation and reporting. You will build strong relationships with partners across the museum sector while ensuring the programme runs smoothly and delivers meaningful impact.

This is an exciting opportunity for someone with strong project management skills, experience in arts or cultural programmes, and a commitment to equity, inclusion and sector development.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on 6 April 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Prospectus is pleased to be supporting a global sight-saving charity to recruit for a Senior Finance Manager (Systems and Compliance) on a permanent part-time basis (24 hours per week, which can be undertaken across 3 or 4 days). Hybrid working, remotely and from their London office one or two days per week.

Reporting into the Director of Finance and Operations, the Senior Finance Manager will join a small and dynamic team, focussing on general finance processes, internal controls and systems. This is an exciting time to join the team as they are looking to further improve process efficiencies and assess the use of technology and automation within the team after the implementation of a new finance system in 2025. This is a varied and hands-on role that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment.

The successful candidate will be an experienced finance generalist with strong experience of a wide variety of finance processes. You will be well versed in leading on aspects of the year-end process and/or the annual audit, including producing year-end schedules, accounts and liaising with the auditors. You will bring demonstrable experience of having improved financial controls and processes and using technology or automation to improve efficiencies. You will also have some team management experience having supported finance staff previously.

For details on how to apply please follow the link to the advert on the Prospectus website. If you require further information about this role please reach out to Steven Fraser at Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
         

Position: Senior People Advisor

Salary: £45k-49,500k per annum

Hours: 35

Reports to: People Director

Location: Shoreditch, East London (Hybrid Model)

Key relationships: Department Heads, Line Managers, Staff

JOB PURPOSE

We’re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you’ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you’ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You’ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities

• Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes.
• Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes
• Manage the day-to-day relationship with a range of our People-related suppliers
• Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required.
• Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation
• Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems
• Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation. 
• Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap.
• Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition.
• Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy.
• Use and update reward benchmarking in line with our reward policy
• Design and deliver wellbeing related initiatives
•  Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these.
•  Accountability for discrete budget lines

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE 

Essential Experience

• Level 5 CIPD qualified or equivalent proven generalist HR experience
• Advising and leading confidently on a range of HR policies, UK employment law and best practice
• Design and delivery of inclusive HR processes and improvements 
• Experienced in developing and supporting managers and staff through change
• Experienced in advising managers and staff around learning and development 
• Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience.  

Essential Skills/Knowledge   

• Solid knowledge of UK employment and relevant GDPR legislation and its application
• Skilled in using HRIS systems and using them for reporting and streamlining processes
• Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint
• Analytical skills to interpret data, identify trends and make informed recommendations
• Understanding of Diversity, Equality and Inclusion considerations and best practice
• Knowledge and experience of using Reward data and benchmarking tools
• Knowledge of Safeguarding principles and practice 
• Excellent communication skills, ensuring our policies and practices are accessible

Essential Attributes   

• Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability.
• Collaborative and skilled at building strong, trust-based relationships across teams.
• Personally aligned to values of fairness, inclusion, wellbeing and integrity.
• A growth mindset

Desirable Skills/Experience

• Lived experience of or a strong affinity to the refugee cause
• Understanding and experience of competency frameworks
• Experience of contributing to staff wellbeing and engagement programmes
• Experience of line managing or task managing the work of others
• Experience of taking a coaching approach to develop others

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 6th April 2026

Interviews date: Friday 10th and Monday 13th April

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

It’s strengthening reporting processes so our charity can operate with clarity and trust.

It’s supporting a charity through a period of change, helping shape processes and systems that underpin everything we do. That’s what makes a career at Royal Collection Trust so exciting.

We are committed to strong governance, transparent reporting and continuous improvement. With a new finance system being implemented, we’re looking to strengthen policies, streamline workflows and embed best practice across accounting, tax and audit. You’ll play a pivotal role in delivering high‑quality, compliant financial reporting, strengthening controls around capital and leases, and ensuring tax obligations are met across the organisation.

Key Responsibilities:

• Preparing statutory accounts in line with UK GAAP and Charity SORP, supporting the Head of Finance.
• Managing the year end external audit, coordinating responses to external audit requests, preparing schedules and ensuring timely sign off.
• Owning capital and overseeing lease accounting, reviewing and updating policies and improving month end and year end processes.
• Ensuring tax compliance across Corporation Tax, Gift Aid, VAT and overseas sales tax, and approving tax returns.
• Reviewing and documenting policies and procedures, producing clear technical guidance and embedding controls.
• Supporting the design and implementation of the new finance system to align reporting and tax processes with operations.
• Leading and developing the finance team, line managing the Financial Accountant and collaborating with management accounts and business analyst.

Essential Criteria:

• You’re a qualified accountant (ACA or ACCA) with strong technical accounting knowledge and recent hands‑on experience using FRS 102 in statutory accounts preparation.
• You’ll have practical knowledge of VAT and tax issues relevant to UK charities or non‑profits, able to interpret guidance and apply it in practice.
• Proven experience managing audits, preparing audit schedules and liaising effectively with external auditors and internal stakeholders.
• Excellent written skills, able to produce clear, structured process documents, policies and procedures.
• Strong interpersonal and influencing skills, able to collaborate across teams and challenge the status quo constructively.
• Organised and adaptable, able to manage multiple workstreams and projects with a positive, solutions‑focused approach.
• Line management experience or demonstrable people leadership skills, with a supportive, development‑focused style.

If you’re motivated by improving controls, delivering high quality reporting and helping shape a modern finance function, we’d love to hear from you.

What we offer:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. 

• Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

YES care about young people's mental health, sexual health and wellbeing.

As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.

This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers. 

If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.

Responsible to: Charity Manager.

• Primary Responsibility: Maintain accurate financial ledgers and provide comprehensive financial reporting.
• Reporting: Responsible for Management and Year-End reporting.
• Financial Operations: Manage supplier payments, VAT, and cash monitoring.
• Planning: Assist in the preparation of budgets and forecasts.
• Asset Management: Maintain records for fixed assets.
• Compliance: Adhere to and maintain financial procedures and policies.
• Support: Provide support to the wider Finance Team and work collaboratively with colleagues.
• Safety: Protect the safety and security of service users, staff, and the confidentiality of information.

Candidate Requirements:

• Experience: Experience in financial management, managing budgets, and analysing management accounts.
• Qualifications: Relevant accounting experience or qualification (e.g., AAT or equivalent).
• Skills: Excellent communication and organizational skills with the ability to prioritize work.
• Networking: Ability to build and maintain productive working relationships with stakeholders.
• IT Proficiency: Strong skills in IT and proficiency in Windows software.

Additional Information:

• Work Attire: Smart casual clothing with appropriate footwear.
• Training: Appropriate training provided as needed.

This is a paid position for up to 2 days a week - negotiable

Education & Development Manager
Contract: Permanent
Hours: 35 hours per week Monday to Friday
Location: SIA House, Milton Keynes, MK6. We offer hybrid working with the expectation of three days per week in the office.
Salary: £41,911 per annum

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

This role leads the development and delivery of the Spinal Injuries Association’s (SIA) training, learning and professional development offer. The successful candidate will manage the delivery of high‑quality programmes that strengthen the knowledge, skills and confidence of professionals supporting people with spinal cord injury (SCI).

Key responsibilities include expanding SIA’s existing training offer, creating advanced and tailored learning packages for a range of audiences across health, social care, education, the voluntary sector and wider community partners. Programmes are delivered through flexible formats — online, in‑person and hybrid — and adaptable to different organisations’ CPD requirements.

A core part of the role will be to manage the ongoing development and improvement of SIA’s Knowledge Hub, ensuring it remains current, accessible and aligned with best practice. This includes enhancing content quality, identifying gaps, and ensuring the platform supports both SIA’s training programmes and the wider SCI community.

The successful candidate will work collaboratively with Spinal Cord Injury Centres, major trauma centres, district general hospitals and external providers to maintain strong sector relationships and uphold SIA’s reputation as a trusted source of expertise. Strong organisational, creative and project management skills are essential to coordinate complex schedules and drive forward SIA’s learning and knowledge offer.

Benefits:

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to discounted gym membership
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Free car parking at SIA House
• Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: Tuesday 7 April 2026, 9am
First round Interviews: 22 April 2026, at SIA House, Milton Keynes
Second round interviews: 29 April 2026, at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview. Fully remote working considered for the right candidate.

No agencies please.

The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.

As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. 

The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.

1. Talent Acquisition Strategy 

• Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. 

• Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. 

• Build diverse candidate pools, and create initiatives to attract and retain diverse talent. 

• Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. 

• Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.

• Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. 

• Continuously review our process to drive improvements and change, especially through the use of emergent technologies. 

• Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 

2. Transactional Recruitment Management 

• Create and deliver an annual international recruitment action and promotional plan 
• Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations 

• Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement

• Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. 

• Overseeing the development and maintenance of physical resources for overseas recruitment 

• Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate 

• Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI 

• Leading in the development of the Online Recruitment Journey 

• Leading in the recruitment of UK roles

• Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.

• Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. 

• Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 

3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria 

• Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience 
• Overseeing MAF UK’s assessment processes and assisting with interviews where required 

• Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles 

• Managing our use of UK psychometric assessment 

4. Envisioning and delivering new initiatives to attract and build our talent pipeline 

• Overseeing and driving proactive digital acquisition using LinkedIn and other platforms 
• Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives 

• Raising awareness and leveraging team support for recruitment initiatives

• Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities

• Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective 

• Designing and implementing approaches to encourage greater diversity with applicants 

• Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 

5. Partnership 

• Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units 
• Member of the MAFI Recruitment Steering Group 

• Establishing or contributing to recruitment learning circles with other Engagement Units 

• Support efforts to integrate into one global entity from a recruitment perspective 

• Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 

6. Management  

• Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio 

• Line manage, coach, develop and champion the Talent Acquisition Officer 

• Participating in MAF UK organisation development initiatives and policy review 

• Managing own time effectively to maximize organisational benefit 

• Lead on the overall management and administration of the Applicant Tracking System 

7. Legal, finance and professional 

• Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process 
• Preparing and managing the recruitment budget 

• Modeling self-leadership through continual professional development 

8. Travel 

• This role will involve some travel within the United Kingdom, particularly around the events season. 

Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. 

DIMENSION AND LIMITS OF AUTHORITY:  

• Expenditure up to agreed budget. 

• Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. 

• Decision making within agreed parameters. 

TASKS COMMON TO ALL MANAGERS:

• Role modelling of organisational values and beliefs 

• Contributing to the shared spiritual life of the MAF UK team as a Christian mission

• Attendance and participation in team and corporate times of biblical reflection and prayer 

• Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings 

• Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams 

• Keeping line manager informed of all relevant information in a timely manner 

• Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged 

• Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet. 

CHRISTIAN VALUES, BELIEFS AND ETHOS: 

As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.

Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield. 

Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy. 

Salary:£48,500

Terms: 

Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day. 

Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.

This role involves some unsocial hours, weekend work and travel within the UK 

Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year. 

Pension: Non-contributory pension scheme (10%) of salary on joining. 

Additional Benefits:

• Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues. 

• Death in Service/Life Assurance scheme. 

• Free on-site parking at our offices. 

Probationary and notice period: 

• 6-month probation period with mid-term review 

• Notice period is 3 months. 

Closing Date for Applications 22nd March