Policy jobs
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
- Location: Cambridge
- Salary: £32,515 per annum
- Contract period: 2-year Fixed Term Contract
- Start date: As soon as possible
We are offering a unique opportunity to play a central role in ensuring the effective delivery, administration and financial management of Fauna & Flora’s project ‘Securing fair and equitable foreign fishing access arrangements’. This project aims to address the impacts of distant water fleets in West Africa and empower communities and governments to secure sustainable, inclusive, and transparent fisheries management that supports food security, nutrition, and livelihoods in the region.
In this position, you will support the smooth implementation of project activities by maintaining compliance with internal policies and donor requirements, coordinating routine financial processes, monitoring expenditure and budgets, overseeing partner financial reporting, and helping to ensure that project plans, documentation and reporting are delivered to high standards.
Working closely with the Technical Specialist, Fisheries, you will support project cycle management, contribute to monitoring and evaluation, provide fisheries-related technical input where needed, and help translate project findings into clear and accessible reports, communications and knowledge products. You will also collaborate with project staff, partners and funders to ensure strong working relationships and effective delivery of agreed activities, including supporting sub-grant agreements and compliance with donor regulations.
We are seeking a highly organised and detail-oriented professional with proven experience in project financial administration, donor compliance and stakeholder coordination, ideally within conservation, development or fisheries contexts. You will have the ability to work constructively across diverse teams and partnerships and collaborate effectively with technical teams and partners while supporting fisheries-related research and communications.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
This role is not eligible for sponsorship for a Skilled Worker Visa.
Please visit our website download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 16 August 2026. Interviews are likely to take place during the week commencing 24 August 2026.
Fauna & Flora is a nature conservation charity protecting the diversity of life on Earth for the survival of species and habitats and the planet


The client requests no contact from agencies or media sales.
A little bit about the role
Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
Contract: Full time, permanent
Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Wednesday 19 August at 9am.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home
We are looking for someone with:
- A consistent record of hitting sales targets and forecasting accurately
- Skill in building trusted, senior-level partner relationships
- Confidence writing compelling proposals and delivering engaging pitches
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Clinical Advisor – Health Information
Salary: £22,688 pro rata for 2 days (FTE £56,720)
Letchworth Garden City/ home working (hybrid)
One to two days per week
Permanent
Flexible working considered
Play a key role in delivering trusted MS information, giving people the knowledge and confidence they need.
Join our friendly team
Are you a registered nurse or doctor with expertise in multiple sclerosis and a passion for improving the lives of people living with MS? This brand new role offers an exciting opportunity to use your clinical expertise to shape, review and quality assure our trusted health information, ensuring it remains accurate, evidence-based and relevant to the needs of our community.
Our charity
MS Trust brings together expertise from every angle to help everyone feel more in control of their MS today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we’re here for every MS. Every day.
The role
Our purpose is to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day. Delivering high-quality health information and support for people living with and affected by MS is one of our core strategic priorities. As a practicing health professional within the field of multiple sclerosis, the Clinical Advisor will play a vital role in ensuring the quality, safety, credibility and accuracy of our health information.
This role will bridge clinical expertise and service delivery, helping to ensure that all health information is accurate and aligns with latest best practice, regulatory standards, and our mission.
What we can offer
- 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
- Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
- Death in Service benefit.
- Enhanced maternity, paternity and adoption pay.
- Sick pay.
- Hybrid working.
- Employee assistance Programme
- Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
- Learning and development policy to develop all staff.
- Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 17 August 2026 at 9.00am
First Interviews: 26 August 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
Tandridge Learning Trust is seeking to appoint an exceptional Director of People & Culture to join our Executive Board.
The successful candidate will build on the positive foundations already established across the Trust and bring the vision, expertise and creativity needed to further develop our people strategy and organisational culture. You will inspire and bring out the best in our staff, demonstrating resourcefulness, resilience and drive, together with a proven track record of delivering effective workforce and organisational improvement.
Working collaboratively as part of a cohesive and high-performing Executive Board, you will provide strategic leadership across all aspects of people, culture and organisational development. You will help ensure that the Trust attracts, develops, supports and retains a skilled, motivated and inclusive workforce capable of delivering the highest standards of education for every pupil.
We are looking for an outstanding individual who will shape and deliver the Trust’s People Strategy, strengthening leadership capacity, staff engagement, wellbeing, performance and professional development across our schools. You will promote a positive and inclusive working environment in which colleagues feel valued, supported and accountable for delivering the Trust’s strategic priorities.
You will possess extensive and well-informed knowledge of effective human resources practice, employment legislation, organisational development and evidence-based approaches to workforce improvement. You will be confident in leading the quality assurance of HR policies, procedures and practices across the Trust, ensuring they are legally compliant, consistently applied and aligned with our values.
You will also lead the analysis of workforce information, including recruitment, retention, turnover, sickness absence, employee relations, performance and staff engagement. You will identify trends, risks and areas for improvement, benchmark the Trust’s performance against comparable high-performing multi-academy trusts and use this intelligence to inform strategic decision-making and targeted interventions.
The ideal candidate will:
- Be a visionary leader, one that can empower others to achieve at the highest levels.
- Demonstrate significant, effective and evidenced improvement expertise.
- Be capable of challenging, as necessary, and backing that up with knowledge and data.
- Be a confident, strategic thinker who can work with the schools, trust leaders and the board.
- Lead by example in demonstrating our vision and values in everyday work and practice.
The successful candidate will benefit from:
- A committed and collaborative Executive Board that will welcome you to the team.
- The opportunity to shape and lead the Trust’s People Strategy and operating model.
- A flexible working arrangement and bright, modern office space with off street parking.
- Workplace pension, through the Local Government Pension Scheme.
- A Trust-wide focus on wellbeing and support, including an EAP.
- Opportunities for continuous professional development.
- Staff benefits package, including lifestyle & retail discounts, staff sports and social events.
If you are excited by the prospect of this position and believe you can make a difference then we would like to hear from you. Please do not hesitate to contact us if you have any queries and you are welcome arrange an informal discussion with our HR team about this position prior to applying.
This is a part time role working in the region of 4 days per week over 52 weeks per annum.
Our vision is to empower every learner to excel and flourish within a culture of inclusion and high aspiration.
In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.
Key details
-
Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.
-
Starting salary: £32,136.00 (scale £32,136 - £35,778)
-
Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
-
Application deadline:9am, Monday 24 August
-
How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Key objectives:
-
To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.
-
To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.
-
To enable delivery of a trauma-informed service to young people.
-
To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.
Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)
Main tasks and responsibilities
Young people services
Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:
-
Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.
-
Carrying out at least two street-based outreach shifts each week (early morning and late evening required).
-
Carrying out housing assessments with young people and referring them into appropriate accommodation.
-
Managing a transitional case load of young people and helping them move forward and access appropriate services.
-
Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.
-
Providing expert coaching and guidance to young people and monitoring and evaluating their progress.
-
Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:
· Completing registrations, outcomes assessments, risk assessments and action plans with young people.
· Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.
· Ensuring risk management and assessment procedures are followed.
Delivering advocacy and referrals to appropriate services, including making internal referrals
-
Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.
-
Taking a hands-on approach to working with young people
-
Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.
Networking and Liasion
To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:
-
Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.
-
Promoting and representing New Horizon Youth Centre at relevant forums and meetings.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
-
Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.
-
Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.
-
Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
-
Continuously reviewing own working practices in line with feedback and current best practice.
-
Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.
-
Reviewing and evaluating own performance to identify strengths and areas for development.
-
Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.
Other
To contribute positively and constructively to the development of the teams, service and NHYC. This will include:
-
Covering for other members of the team where necessary.
-
Following NHYC’s policies, procedures and performance expectations in all functions of the post.
-
Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Westminster, London
Contract: Permanent, Part-time
Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits.
Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)
Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)
Closing Date: Monday 10th August 2026
JOB PURPOSE
This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.
As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change.
MAIN DUTIES
1. Fundraising CRM Project Leadership
-
Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations
-
Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
-
Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid
-
Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.
-
Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations.
2.CRM and Data Management
-
Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects.
-
Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
-
Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices.
-
Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
-
Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
-
Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes.
-
Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner.
-
Work with the Marketing and Communications team to help implement soft opt-in
-
Manage one database volunteer to complete database tasks.
3. Data Selections, Segmentation and Campaign Support
-
Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
-
Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
-
Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
4. Reporting and Insight
-
Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
-
Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
-
Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
5. Cyber Security
-
Work closely with the IT team to manage security/GDPR of the Fundraising crm
-
Develop knowledge in this area and undertake training as required.
6. Other Duties:
-
Provide ad-hoc administrative support to the Fundraising and Communications team.
-
Support and attend fundraising events as required.
GENERAL RESPONSIBILITIES
-
Stay up to date on policies/news/regulations relating to the role
-
Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues
-
Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
-
Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
-
Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
-
Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
-
At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator
-
Undertake any other duties that may be required which are commensurate with the role.
-
In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.
Person Specification:
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.
EXPERIENCE
E1 Experience of using a database to accurately enter and manage data
E2 High level skills related to data management and handling
E3 Working extensively with Fundraising CRM system
E4 Implementing policies and procedures
E5 Running reports and analysing data.
E6 Understanding of data protection and GDPR principles
E7 Working with Salesforce, ideally with Administrator certification. (Desirable)
E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)
E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT
E10 Experience of working in the charity sector (Desirable)
KNOWLEDGE
K1 Ability to prioritise and organisational skills, remaining calm under pressure
K2 Team working skills with a positive and collaborative approach.
K3 Interpersonal and communication skills, both verbal and written.
K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.
K5 Individual giving and/or other types of fundraising.
K6 Up to date knowledge of GDPR compliance and soft opt-in
K7 Relevant regulations, legislation and professional codes of practice.
K8 IT proficiency, especially Excel, Word and Outlook.
The client requests no contact from agencies or media sales.
Programme Finance Manager
Manchester, UK
Starting salary for this position is £41,628 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
Reporting to the Head of Programme Finance, you will provide effective financial business partnering to MAG’s Regional and Country Programmes, Strategic Partnerships team and other key internal and external stakeholders. You will ensure the delivery of high quality financial information and support across multi-regional and multi-country activities, enabling informed decision making, strengthening ways of working and supporting the effective financial management of MAG’s multi-country contracts. You will work with your key stakeholders to ensure that contracts deliver value for money and remain compliant with donor and statutory requirements. This role is a key enabler to MAG’s global operations, ensuring that we can deliver on our mission to save lives, ease suffering and enable sustainable development.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
About you:
You will be a finance professional with significant experience in either commercial or NGO environments, including preparation of business planning in complex scenarios and multiple currencies. You should be curious and risk aware, with strong analytical and evaluation skills, the ability to gather information from diverse sources tactfully and convert findings into detailed, actionable solutions. You will be a strong communicator over a range of mediums, able to engage stakeholders from varied backgrounds in a clear and constructive way. You should have strong experience of using mid-range accounting systems and reporting tools (e.g. PS Financials, Sage, SUN etc.), and advanced knowledge of of Microsoft Excel and database reporting tools to add value to business processes and reporting. You will be skilled in proactive problem-solving and have an innovative and solution-oriented approach, along with the flexibility to travel to remote and insecure locations at short notice.
We’re looking for someone with:
· Strong experience of financial management, analysis and reporting
· Advanced analytical and problem solving skills
· Effective financial business partnering and stakeholder management skills
· Experience managing multi-country, donor-funded contracts or complex grants
Benefits and Further Information:
• Salary: £41,628 per annum and this increases with service.
• Pension: MAG has a salary sacrifice group personal pension plan in place, and matches employee’s contributions up to 5%.
• Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. Annual Leave starts at five weeks each year and increases with service to six weeks. We also offer paid sick leave, and the amount of the entitlement increases with service. Once you’ve been with MAG for two years, you’re entitled to 13 weeks. MAG also has policies on compassionate leave, flexible working and family leave, including maternity, paternity, adoption and surrogacy leave.
• Insurance: MAG provides personal accident insurance and life assurance to all staff, as well as medical and repatriation insurance for any period spent overseas whilst working for MAG.
• Professional Subscriptions: MAG will pay for the cost of your annual subscription/membership fee for one professional body in certain circumstances.
• Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues.
This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner email us at recruitment [@] maginternational [.] org for further guidance.
HOW TO APPLY
Please apply by submitting an application detailing your suitability for the role through the link below before the closing date of 12:00 (midday) on Monday 17th August 2026.
We do whatever it takes to get to a landmine before another child does.
Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.
About Us
For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.
We are proud of our history - and excited about our future.
About the Role
As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.
Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.
You will:
- Lead and support a small senior team
- Oversee day-to-day operations and service delivery
- Ensure services meet the needs of our diverse communities
- Build strong local partnerships, key funders and community relationships
- Identify and secure funding from a range of different income streams
- Lead on the monitoring and evaluation of funding applications
- Ensure effective systems, compliance, and organisational processes
About You
We’re looking for someone who is:
- An experienced manager within the voluntary, community, public or private sector
- A confident and supportive leader who can motivate and develop others
- Organised and solutions-focused, with strong operational skills
- Experienced in delivering services and managing performance
- A strong communicator, able to build relationships with a range of stakeholders
- Committed to equality, diversity, and inclusion
Why Join Us?
- Be part of a long-standing, values-driven organisation
- Make a meaningful impact in LGBTQ+ communities
- Work with a passionate and supportive team
- We offer flexible working
- Opportunity to shape and improve services
How to Apply
To apply, please submit:
- A CV
- A supporting statement (no more than 2 pages) outlining how you meet the person specification
Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)
Second interview: 27 August 2026 (in person)
We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.
Citizens Advice Wirral has secured funding to create an additional role within the leadership team for a Team Lead - Advice and Outreach. The successful candidate will line manage frontline staff and will also need to develop partnerships with local organisations in order to create referral pathways for clients who need advice and support. If you are someone who is able to motivate and challenge people, with great communication skills, please see the full job description for further details of this exciting role.
Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing. Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.
Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality.
Working for Citizens Advice Wirral has a range of benefits including:
-
A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)
-
Agile working with both home and office-based days (role dependent)
-
A contributory pension scheme
-
Employee Assistance Programme
-
Invigor8 Corporate Membership available
To find out more and start your application please click on the Apply button.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who stays steady in moments of crisis, brings empathy to tough conversations, and adds creativity to community spaces?
We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we’re looking for a Support Worker ready to make a meaningful impact.
What You'll Do
-
De‑escalate mental health crises linked to gambling behaviours with calm, confidence and compassion
-
Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more
-
Co‑produce psychoeducation workshops exploring root causes of gambling harm
-
Create safe, meaningful peer‑led spaces for affected others and loved ones
-
Engage in outreach across Hounslow, connecting communities to support
-
Collaborate with NHS, Public Health and internal teams to deliver integrated care
-
Ensure accurate documentation and safeguarding practice, aligned with policy and legislation
-
Finalise case reports with clear preventative outcomes and insights
What We're Looking For
You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.
-
Minimum of 1 year working in mental health services
-
Minimum of 1 year working with those impacted by addiction
-
Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
Benefits of working with us
-
Contributory pension — A solid pension that supports your future while you support others
-
Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days
-
Mind Mental Health Day — a day off for your birthday
-
Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best
-
Cycle to Work — Save money, stay active and make your commute greener
-
Flexible working — Balance life and work with supportive flexibility
-
Employee Assistance Programme — Free counselling and confidential support whenever you need it
-
Paid medical appointment time — Take care of your health without losing pay
-
Training & development — Grow your skills with ongoing learning and professional support
-
Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community
Please find a full JD and Person Specification attached to the ad.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Salary £30,000 per annum (pro rata £12,000 for part-time)
Hours of work 15 hours a week (2 days), not including breaks
Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL
The role
The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).
The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.
Key objectives and responsibilities of the post are:
· Provide gentle adaptive therapeutic touch to support relaxation and well-being
· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy
· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy
· Demonstrate safe delivery of best clinical practice
· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate
· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.
· Strict adhered to infection prevention
· Protocols the immediate escalation of adverse reactions
· Liaise closely with the nursing and medical team
· Be aware of current developments within complementary therapy
· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and guidance
· Always maintain confidentiality, which includes patients, relatives, staff and volunteers
· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly
- Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role
The team
Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 9 August 2026, 11 pm.
Interview date: week commencing 17 August 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Guided meditation
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
We are looking for a skilled caseworker to provide high-quality advice and support to LSE students
We are recruiting an additional full-time Caseworker to join our small and high performing team, alongside an existing Caseworker and Advice Manager. We pride ourselves on our innovative approach to student support and are looking for someone who shares that creative ambition and drive.
About LSESU
The London School of Economics and Political Science Students' Union (LSESU) is a high-profile, student-led charity representing and supporting over 11,000 students at one of the world's leading social science institutions.
We're currently in an exciting period of growth and transformation, with a newly appointed Chief Executive and a clear sense of purpose: to help students make the most of all the life-changing opportunities available to them at LSE.
- We help students make friends and feel like they belong at LSE, through clubs, societies, sports, and events.
- We make sure students voices’ get heard by decision makers LSE.
- We provide practical support for the students who need us most: those facing housing difficulties, financial hardship, academic appeals, immigration issues.
The Advice Service sits right at the heart of that last commitment, making this one of the most directly impactful roles in the Students’ Union.
About the team:
The LSESU Advice Service supports students across a range of academic and housing issues, while also administering a series of increasingly sought-after hardship funds. As Advice Caseworker, you’ll be expected to become an expert in these areas, delivering the bulk of the casework and making a difference to the students who need it most.
You’ll also work closely with our Communications team to shape our communication and engagement strategy - raising stakeholder awareness, improving service accessibility, and providing students with regular, proactive and useful information.
The Advice Service sits within the Student Voice Department, alongside the Representation Team. You will work closely with colleagues across the Student Voice department and the wider Student Union, along with Student Support teams at LSE.
About the role
We're looking for a skilled caseworker who is both empathetic and pragmatic.
You'll manage a large, complex caseload while consistently meeting response-time targets, and you'll bring a positive, solution-focused attitude to the challenges that come with it. Above all, you're genuinely enthusiastic about supporting students and comfortable navigating the complexities of working with an external stakeholder organisation.
This role centres on providing 1:1 advice via email, video call, and in-person appointments, so strong interpersonal, written, and oral communication skills are essential.
You'll also need strong diligence and the ability to digest complex regulations and translate them into clear, practical guidance — this is crucial to delivering the high level of support LSE students rely on.
In many ways, this is not a typical Advice Service, and we are not looking for a typical Advice Caseworker. We are seeking someone who is self-motivated, driven, resilient, and a role model to others. The ideal candidate will be a strong collaborator, able to support colleagues, and skilled at building and maintaining strong stakeholder relationships.
How to apply?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
Want to apply?
To apply for this role, please complete an online application.
For further about the role, please see the attached full job description and person specification on our website.
Job Application Timeline
Closing date: 16th August 2026
Intended Interviews date: 27th & 28th Aug (+ hold 1st Sept if needed)
The client requests no contact from agencies or media sales.
Creating Hope Together
Creating Hope Together is Scotland's suicide prevention strategy and action plan (2022–2032), published by the Scottish Government and COSLA. Its vision is to reduce the number of suicide deaths in Scotland while tackling the inequalities that contribute to suicide, so that any child, young person or adult who has thoughts of taking their own life, or who is affected by suicide, gets the help they need and feels a sense of hope.
All of the work is delivered in line with the strategy's guiding principles: putting inequalities and diversity first; co-developing our work with people with lived and living experience; embedding Time, Space, Compassion; keeping the voices of children and young people central; connecting people across sectors to learn together; reducing the stigma of suicide; and ensuring our work is evidence-informed.
The role
This is a new role, hosted by Change Mental Health on behalf of Suicide Prevention Scotland, created to support delivery of Outcome 3 of Creating Hope Together: that everyone affected by suicide is able to access high quality, compassionate, appropriate and timely support.
The postholder will work alongside colleagues in the delivery collective - primarily the Time Space Compassion (TSC) Lead and the Children and Young People (CYP) Lead - to support delivery of a range of actions across the Delivery Plan. In practice this means helping partners in community, primary care, unscheduled care and mental health settings to put person-centred, compassionate approaches into everyday practice; growing the reach of Time, Space, Compassion across Scotland; and strengthening support for children and young people at higher risk of suicide.
The role focuses on enabling practical change in real-world settings through strong partnerships, effective communication, and the thoughtful use of learning and evidence to support continuous improvement. It sits within a small, collaborative team and works across a wide network of national and local partners, including NHS Boards, local authorities, third sector organisations, the Lived and Living Experience Panel (LLEP) and the Youth Advisory Group (YAG).
Key Responsibilities
Support delivery of implementation and improvement resources in practice
- Support partners to work at a national and local level to embed person‑centred, compassionate approaches to supporting people affected by suicidal thoughts and behaviours.
- Work with partners and draw on the latest evidence, best practice and a range of experts, to identify and respond to barriers and enablers to implementation
- This includes supporting the adaptation and implementation of national improvement and implementation resources, with a particular focus on:
o The roll out of the Enabling Conversations Toolkit for children and young people, in the CYP sector
o The Time Space Compassion approach, including work to support the implementation of personalised risk management approaches in community and clinical settings.
Build and maintain stakeholder relationships
- Develop and maintain relationships with strategic, community and lived experience partners at both national and local level, holding a portfolio of implementation partnerships.
- Represent the work of Suicide Prevention Scotland in multi-agency partnerships and networks, building trust, setting realistic expectations and delivering reliably.
- Work in close partnership with colleagues across the delivery collective to ensure a coherent, joined-up approach across Outcome 3 and the wider delivery plan.
Lead communications and knowledge sharing
- Develop and deliver engaging, accessible communications that promote learning and support the spread of our resources and projects.
- Use digital channels and networks to share insight and good practice.
- Create content that is trauma-informed, inclusive and practice-focused.
Support evaluation and continuous improvement
- Work with local and national partners to develop and implement proportionate evaluation activity that identifies impact, learning and opportunities for improvement.
- Synthesise and share learning to inform the future development of our resources, including producing clear, accessible written summaries.
Project coordination and management
- Support national and local partners to plan, coordinate and administer implementation activity, maintaining project plans, milestones and risk registers.
- Monitor progress against delivery plan milestones and prepare updates and reports for governance groups.
- Support budget tracking and ensure value for money.
General Duties:
- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.
- As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist.
- To act in accordance with the charity's Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
- To work in accordance with the charity's national policies and local operating procedures and those of external regulators or professional bodies.
- Undertake other related duties in line with the scope and purpose of the role, as agreed with the line manager.
Essential Criteria:
- A track record of delivering change and of working in multi-agency stakeholder partnerships and groups.
- The ability to build understanding quickly and become effective in the role at pace.
- The ability to build and maintain trust – setting realistic expectations and delivering reliably, with an approach that balances ambition with pragmatism.
- The ability to find a way through complex topics and situations, prioritising the most important tasks to make the best use of time.
- A strong commitment to compassionate, person-centred ways of working, and to ways of working that can be applied in day-to-day practice.
- The ability to apply group learning principles to support collective improvement and development.
- Excellent communication and facilitation skills, including the ability to produce sensitive, trauma-informed and equity-focused materials and session plans.
- Strong organisational and project coordination skills, with the ability to manage multiple workstreams and meet deadlines.
- A commitment to co-production with people with lived and living experience, and to tackling the inequalities that contribute to suicide.
- Willingness and ability to travel across Scotland, with occasional overnight stays.
Desirable Criteria
- Experience of working in suicide prevention, self-harm or mental health, particularly with children and young people.
- Experience of supporting the implementation of practice resources and improvement programmes across multiple settings.
- Knowledge of the Time, Space, Compassion approach and/or the NCISH recommendations and patient safety toolkit.
- Understanding of the health, local government and third sector landscape in Scotland, including NHS Boards, community planning and national policy.
- Experience of evaluation, quality improvement or implementation science approaches.
This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.
Benefits:
· 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
· A 35-hour working week, enhanced sick pay & season ticket loan.
· A great work life balance with flexible and blended working environment.
· Access to purchase a Blue Light Discount Card
· Cycle to Work Scheme
· Enhanced sick pay and leave entitlements.
· Generous 37 days’ holiday.
· Paid Mental Wellbeing days.
· Professional development including funded opportunities.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
- Provide line management and support to direct line reports and leadership for the project.
- Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
- Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
- Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
- Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.
About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive.
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.





