Policy and programme manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Administrative Assistant plays a key role in supporting the effective delivery of services, projects, events and member communications across the organisation. Working closely with the Head of Services and colleagues across teams, the postholder will provide high-quality administrative, project and operational support, helping to ensure services run efficiently and members receive excellent support and communication.
This is a varied role requiring excellent organisational skills, attention to detail, strong communication abilities and the capacity to manage multiple priorities.
Key Responsibilities
Services Administration
• Provide administrative support for the planning, delivery and evaluation of webinars and online events.
• Support the production and distribution of Fragile Links, including content coordination, proofreading, scheduling and publication processes.
• Assist the Head of Services with the administration and project management of conferences, events and service-related projects.
• Maintain accurate project records, databases and documentation.
• Updating information on the website when requested
• Maintaining records and information on research requests
Project Administration
• Provide administrative support for partnership projects
• Maintain accurate participant and project records in line with data protection requirements.
• Coordinate member communications relating to projects and programmes.
• Monitor participation, gather feedback and support project reporting.
Membership and Member Support
• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests.
• Ensure member records are maintained accurately and confidentially.
Cross-Team Administration and Support
• Provide customer service support for the online shop, including responding to customer enquiries and assisting with product updates.
• Contribute to organisation-wide projects and initiatives as required.
• Database administration
• Support fundraising administration tasks
General Responsibilities
• Work collaboratively with colleagues across all teams.
• Maintain accurate records and databases in accordance with organisational policies and GDPR requirements.
• Undertake other duties appropriate to the role as reasonably required.
Person Specification
Essential
• Experience in an administrative, project support or coordinator role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Willingness to speak to people over the phone and respond to enquiries.
• Ability to manage multiple tasks and competing priorities.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office and database/CRM systems.
• Experience maintaining records and handling confidential information.
• Ability to work independently and as part of a team.
• Commitment to providing excellent customer and member service.
Desirable
• Experience working within the charity, membership or health sector.
• Knowledge of Donorfy, Wordpress and digital communication platforms.
• Understanding of the needs of people living with long-term health conditions or disabilities.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role.
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
We are seeking a compassionate, experienced and motivated HIV Peer Support Advice Worker to provide onsite social welfare advice and support to people living with HIV across South London hospital HIV services. This 28-hour per week fixed-term role will be based in a clinical settings on a rota basis and focus on supporting people who are newly diagnosed through Emergency Department opt-out testing, those returning to HIV care, and people who may need additional help to engage with treatment and manage the wider factors affecting their health and wellbeing.
Working closely with HIV clinic teams, peer support colleagues, internal advice services and external partners, the postholder will provide advice on welfare benefits, housing and related support needs, make appropriate referrals and signposting, and help ensure people living with HIV feel informed, empowered and able to live well.
As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.
This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.
This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.
Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.
Key Responsibilities:
Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.
Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.
Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.
Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.
Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.
Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.
Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.
Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.
Skills & Experience
Essential
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A commitment to community empowerment, inclusion, and supporting individuals to thrive.
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Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.
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Ability to build positive relationships.
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Good organisational and time-management skills.
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A proactive, flexible, and collaborative approach to work.
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Commitment to safeguarding and equality, diversity, and inclusion.
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Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.
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Excellent interpersonal and communication skills.
Desirable
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Experience facilitating workshops, group activities, or community programmes.
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Experience working or volunteering within a charity, education, library, or community setting.
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Knowledge of community development principles.
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Experience managing or creating content for social media platforms.
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Understanding of safeguarding practices and procedures.
Qualifications:
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Desirable: A background in education, social work, community development, or a creative discipline.
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Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.
Personal Qualities:
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Warm, approachable, and empathetic.
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Creative and enthusiastic.
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Reliable and self-motivated.
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Adaptable and willing to take initiative.
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Passionate about making a positive difference within the community.
If you have any questions or would like to discuss this role in more detail before applying please contact via our website
Beyond the Margin is committed to equal opportunities and diversity. We welcome applications from all backgrounds and communities. If you require any adjustments during the recruitment process, please let us know.
We believe everyone can realise their full potential, free from inequalities or the constraints of trauma and adversity.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.
We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.
Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care.
About the role
This is an exciting opportunity to join our ambitious Legacy team at a pivotal point in its growth.
As a Legacy Executive, you’ll play a key role in helping to secure vital future income by delivering exceptional supporter experiences and supporting the development of our legacy marketing programme. You’ll work closely with colleagues across fundraising to inspire supporters to leave a lasting gift that helps drive life-saving advances for generations to come.
This role is ideal for someone looking to develop a career in fundraising or marketing, particularly within legacies, while making a meaningful difference.
What you’ll do
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Manage responses to legacy enquiries, ensuring supporters get the information they need to consider including a gift in their Will.
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Work with Free Will service providers to ensure an excellent supporter experience
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Support the planning, delivery and evaluation of multi-channel legacy marketing campaigns
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Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
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Help deliver engaging supporter events and recognition activities
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Assist with legacy administration when required
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Work with Free Will service providers to ensure an excellent supporter experience
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Collaborate with teams across the charity to raise awareness of legacies and support integrated campaigns
About you
We’re looking for someone who is organised, proactive, and motivated by making a difference.
You’ll bring:
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Experience coordinating projects or campaigns from start to finish
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Strong written and verbal communication skills
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Excellent organisational skills and attention to detail
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Confidence engaging with a wide range of audiences
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Sensitivity and empathy, particularly when communicating with bereaved supporters
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A genuine interest in fundraising, marketing, or the charity sector
Why join us?
This is a fantastic opportunity to be part of a high-performing, supportive team within a charity that is making a real difference to people’s lives.
We offer:
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The chance to contribute to pioneering cancer research and care
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A collaborative, ambitious and values-driven culture
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Strong opportunities for learning, development and career progression
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Flexible and hybrid working arrangements
Benefits
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27 days annual leave plus bank holidays
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Generous pension scheme (up to 6% employer contribution)
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Employee assistance programme
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Modern offices in Chelsea and Sutton with subsidised canteens
Inclusion matters
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.
Apply now
If you’re looking for a role where you can build your career while making a meaningful impact, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview
The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.
Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
Key Responsibilities
Salesforce administration and systems support
- Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes.
- Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues.
- Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics).
- Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates.
- Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows
Administrative support to the Quality Director and team coordination
- Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders.
- Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent).
·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.
Research and special projects (Quality assurance, MEAL and learning)
- Undertake defined research tasks to support the Quality Team’s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails).
- Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes.
- Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation.
·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.
Pre-Committee Proposal Scrutiny
·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:
oProposals are internally consistent;
oProposed solutions credibly meet the identified needs;
oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;
oBeneficiary selection is conducted appropriately and can be justified;
oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;
oRelevant harms have been considered and mitigated;
oA proportionate M&E approach is in place;
oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.
·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.
·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.
Post-Committee Follow-up
·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)
·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.
Compliance, confidentiality, and continuous improvement
- Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied.
·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively
participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.
·Educated to degree-level or equivalent, with strong administrative and systems experience.
·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work
·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.
·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.
·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.
·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.
·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.
·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.
·Ability to produce clear reports/briefings and summarise research into practical recommendations.
·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.
·Discretion and good judgement when handling confidential/sensitive information.
Desirable
·Experience working in the charity, international development, or faith-based sector.
·Salesforce administration training/qualification (or equivalent CRM certification).
·Training in research methods, MEAL, data analysis, or quality/process improvement
·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.
·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).
·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).
·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.
·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.
·Experience working in a distributed/remote team environment.
Personal Qualities
·Service-minded and collaborative; enjoys enabling others to do their work effectively.
·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.
·Curious and methodical; able to work independently on research tasks and present findings clearly.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Human Resources administration
- Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
- Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
- Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
- Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.
Administrative Support
- Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
- Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
- Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.
Policy Compliance & Staff Support
- Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
- Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
- Support the preparation of HR and administration summaries for management review.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field
- At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
- Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Good knowledge in labor law.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Administrative reliability
- Confidential handling of information
- Timely escalation of risks
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Fully remote with flexible working arrangements
Salary: £39,742 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 22nd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional and national partners representing the worlds of charity, faith, business, government and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fuelled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us - we have launched a five-year strategy, our 100% Pledge Campaign and an established programme of corporate events. We have also successfully delivered Warm Welcome Week for two years in collaboration with a wide range of partners and are looking forward to continuing to build on this success.
The Opportunity
This is an exciting opportunity for an experienced and creative Communications and Brand Manager (Partnerships) to join a small, friendly and ambitious team in a varied role with genuine opportunity for development and impact. The Communications and Brand Manager (Partnerships) is primarily fundraising focused, delivering compelling communications strategies to support individual giving, fundraising events and our growing number of Corporate Partnerships, including Sky, Co-op, National Grid, OVO, Cadent, UKPN, Barratt Redrow and SGN. The role will specialise in maximising brand impact and income-raising potential.
The role sits within the growing Communications Team, which is led by the Director of Communications and includes the Communications Manager and Communications Assistant.
Reporting to the Director of Communications, the postholder will play a key role in telling the Warm Welcome Story for positive change, raising awareness to grow the brand and creating campaign strategies to support income generation.
We are looking for someone who is highly organised, agile and collaborative, whilst bringing creativity and initiative to their work. Relationship building will be key, working with a wide variety of high-profile corporate partners, stakeholders and ambassadors. You will be an excellent brand champion with the skills to develop stand out creative ideas for partnership campaigns, awareness campaigns and activations. While the role is primarily fundraising focused, you will support the delivery of the wider Warm Welcome Communications Strategy.
In this role, you will work across all aspects of communications strategy including, PR, events, brand asset development, storytelling, digital marketing, and campaigns.
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Act as the primary communications adviser for the fundraising team, including the Corporate Partnerships Manager and corporate partners, identifying communications opportunities and advising on strategic messaging, content, PR and tactics.
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Manage the development and execution of communications strategies for Warm Welcome’s flagship partnerships, specialising in maximising brand impact and income-raising potential.
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Deliver communications strategies to inspire audiences and support organisational goals, working closely with colleagues across the Communications and Fundraising, and with external partners.
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Develop stand out creative ideas for campaigns and activations to shape and deliver integrated activities that cut through, including Warm Welcome Week.
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Act as a brand ambassador, advising and supporting the team to deliver brand-aligned messaging and content. Plus, crafting messaging and designing brand assets, marketing materials, presentations and resources.
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Create content to show the impact of Warm Welcome Spaces, including delivering hard-hitting press releases and impact reports.
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Create content for social media channels, website and digital newsletters.
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Develop case studies and organise photoshoots to tell the Warm Welcome story for positive change.
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Support the delivery of the Patrons and Ambassadors Strategy.
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Help manage the systems and processes needed for effective partnership and stakeholder management, including CRM use, reporting and tracking.
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Work collaboratively with colleagues across the Warm Welcome Campaign to connect partners with Warm Welcome Spaces and activities across the UK.
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Contribute to wider communications activity and team objectives.
Person Specification
Essential Experience
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Proven experience designing and executing high-impact brand or corporate partnership communications plans, ideally for a non-profit organisation.
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Strong track record of developing and delivering integrated communications campaigns across multiple channels, targeting a range of audiences.
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Highly collaborative and able to build strong relationships with internal and external stakeholders.
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Proven experience of crafting messages and stories.
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Experience creating brand assets using Canva or similar tools.
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Experience of crafting compelling content for press releases and liaising with journalists.
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Strong track record of delivering content for digital media channels.
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Experience managing multiple priorities and deadlines effectively.
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Experience of monitoring and evaluating communications impact, using data and insights.
Desirable Experience
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Experience using CRMs or databases for relationship management and reporting.
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Experience working within the charity, community or social impact sector.
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Experience of delivering patrons and ambassadors programmes.
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Experience of developing new brands.
Abilities and Understanding
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Ability to brief, critique and develop creative work constructively, with a good eye for brand, design, film and photography.
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Strong relationship-building and communication skills.
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Ability to communicate confidently and professionally with a range of audiences.
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Ability to manage competing priorities and work independently.
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Strong organisational skills and attention to detail.
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Understanding the importance of accurate record keeping and effective systems.
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Ability to work collaboratively within a small and fast-moving team.
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Confident using Google Workspace, Microsoft Office and CRM systems.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
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Committed to the power of relationships to facilitate social change
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Collaborative, inclusive, ambitious, aligning with our core values
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Self-starter with high level of commitment, energy and motivation
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Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
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Calm under pressure, and can adapt quickly in a fast-paced environment
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Willing to pitch in to help other team members if needed
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Organised with effective time management skills.
Working Arrangements
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Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
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This role is fully remote, with flexible working arrangements.
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All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
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You will need to have the right to work in the UK.
For full details on how to apply, please view the attached role description.
One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most vulnerable women to help them to heal and thrive.
One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our Health Hub provides vital access for women to health services, supported by healthcare professionals.
This is an exciting opportunity to join One25 as we recruit a new Independent Domestic and Sexual Violence Advisor (IDSVA) to join our specialist case work team. You will be supporting women who street sex work and are at a high risk of domestic and sexual violence. This role is key to coordinating a multi-agency response to women to improve their safety, while providing trauma informed practical and emotional support individually.
We are looking for someone who is creative, values person-centred support and a team player who is passionate about improving the safety of women.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Occupational Requirement
This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.
Enhanced DBS disclosure will be required.
Hours: 30 hours per week over 4 days. Caseworkers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
Contract: Permanent
Salary: £26,846.10 (£33,558 FTE)
Location: St Pauls, Bristol
Benefits: External supervision and reflective practice to support your mental wellbeing and professional development.
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot at six months, subject to passing probation (work 20% less for the same salary).
Enhanced company sick pay.
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
Applications by: 9am, Friday 17th July
Ask Us Anything session: 12.30pm, Tuesday 7th July (please email us for a Teams link)
Interviews: Wednesday 29th and Thursday 30th July
Start Date: As soon as possible
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



Fundraising and Partnerships Manager (New Role)
Part‑time (22.5 hours per week)
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence, and providing support and encouragement to practitioners and decisionmakers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).
The Role
This is a new opportunity to develop the role of Fundraising and Partnerships Manager to lead the identification, development and submission of new funding proposals, and to lead on relationship management with new and potential investors. You will work closely with the technical and operation teams.
About You
Bringing your experience of funding development to ENN, you will be ready to jump in and progress work quickly to capitalise on critical time sensitive funding opportunities. You will be comfortable assessing diverse funding opportunities, building and maintaining partner relationships, coordinating the development of grant applications and proposals in line with organisational priorities, ensuring they are tailored to donor and investor motivations and interests.
Terms and Conditions
Hours of work: Part-time flexible working, up to 22.5 hours per week/ 0.6FTE
Type of contract: Part time. 12 months fixed term contract initially
Location: UK/Remote - Flexible. Some hybrid working may be offered to candidates in proximity to ENN’s Head Office in Kidlington, Oxfordshire, OX5 2DN.
Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
Annual leave: 25 days pro rata plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata). Paid office closure days between Christmas and New Year
Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
Salary: The salary for this position is Band 4, circa £47,000 pro rata.
Key Responsibilities
1. Lead on identifying and researching new potential investors in the private and corporate sectors to support a broader and more diverse funding base.
2. Work with the Technical team on finding and engaging with new opportunities and starting up discussion with potential new investors
3. Support relationship management with investors and potential investors, in coordination with relevant project leads.
4. Coordinate the development and submission of new funding proposals that fit with ENN’s strategic direction, working with technical and operations staff to prepare all required proposal documentation in line with funding guidelines and timelines.
5. Ensure due diligence checks are completed on potential funders and partner capacity assessments on potential subgrantees.
6. Maintain ENN’s ‘live’ funding database
7. Contribute to the review and development of ENN’s funding strategy
Person Specification
· Experience in working with a diverse range of donors or investors to develop funding opportunities.
· Experience developing compelling funding proposals that respond to the needs of potential investors and are in line with organisational strategy, values and expertise.
· Success in securing funding from a range of funders or investors – such as public, private, corporate, institutional, multinational banks, and experience of direct fundraising with major donors (trusts and foundations/high net worth individuals, corporates).
· Ability to represent ENN externally, broker connections and communicate with diverse range of investors.
· Ability to broker and coordinate inputs from team members across projects and a range of specialities (technical, operations, finance)
· Ability to understand donor proposal requirements/application guidance.
· Ability to manage a diverse and busy workload, prioritising effectively, and able to work both independently and as a member of the wider team.
- Strong communication and interpersonal skills, working well with other team members and stakeholders (both internal and external).
· Able to work creatively and deliver to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalate.
· Excellent attention to detail.
- Fluent in English, verbal and written.
· Good cross-cultural awareness, knowledge, and its application to funding development.
· Data security and GDPR awareness.
Reporting Lines
Reporting to the Technical Director for Platforms
Supervisor for ENN fundraising associate volunteers
Eligibility to work
Must have the right to work in the UK at the time of application. No relocation package is offered for this role.
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Application Process
Please submit a Cover Letter (no more than 1 page) and CVno later than 5 July 2026 (11:59 pm). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
Application Process
Please submit a Cover Letter (no more than 1 page) and CV no later than 5 July 2026 (11:59 pm). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: PCR-261
Are you a proactive and community-focused individual with a passion for supporting people facing financial hardship? Do you have experience working in customer-facing environments and the ability to motivate volunteers while building strong local partnerships?
If so, St Giles Trust is looking for a Pantri Coordinator to lead the day-to-day running of our Colwyn Bay Pantri and help support local individuals and families experiencing food poverty.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the service
Pantri Cymru provides a positive and practical response to food poverty by supporting individuals and families on low incomes to access affordable, nutritious food through a membership scheme.
More than a food provision service, the Pantri acts as a community hub where people can access wider support, improve wellbeing and build connections within their local community. Working closely with local partners, businesses and volunteers, the service helps tackle food poverty, reduce health inequalities and connect people to opportunities that can improve their lives.
About this key role
You will coordinate the day-to-day operation of the Colwyn Bay Pantri, ensuring the service runs smoothly, safely and effectively while creating a welcoming and supportive environment for members, volunteers and partners.
You will play a key role in developing local partnerships, supporting volunteers and helping individuals access practical and emotional support that improves wellbeing and resilience.
You will:
- Manage the daily operation of the Pantri, including stock management, income recording and membership administration
- Recruit, support and motivate volunteers to help deliver a high-quality service
- Build and maintain positive relationships with local businesses, community organisations and referral partners
- Promote the Pantri within the local community and coordinate engagement and promotional activities
- Support individuals and families with practical issues and signpost them to appropriate services and support
- Work closely with local partners to develop the Pantri as a community hub for wider support
- Ensure compliance with health and safety, safeguarding and food safety requirements
- Maintain accurate records and contribute to project monitoring and reporting
- Work collaboratively with partner organisation Adferiad to maximise outcomes for local people
- Support the promotion of the service in line with St Giles Trust's Welsh Language Policy
What we are looking for
- Experience working in a customer-facing, retail, community or support-based environment
- Ability to lead, motivate, train and support volunteers
- Ability to build positive relationships with people from diverse backgrounds
- Knowledge and awareness of the barriers faced by people experiencing poverty and disadvantage
- Strong organisational and administrative skills
- Ability to work independently and use initiative
- Good written and verbal communication skills
- Commitment to safeguarding and maintaining professional boundaries
- Strong IT skills, including experience using Microsoft Office applications
Please note a basic DBS check is required for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 06 July 2026 at 9AM
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Insights Lead
We are seeking an experienced Insights Lead to help shape organisational learning, strengthen reporting systems, and support evidence-based decision making across a values-led charity.
Position: Insights Lead
Salary: £40,000 to £43,000 per annum
Location: Gloucestershire with hybrid working available
Hours: Full-time, 35 hours per week
Contract: Fixed-term, 2 years
Closing Date: 5 July 2026
About the Role
This is an exciting opportunity to join a forward-thinking charitable organisation committed to creating meaningful long-term impact through learning, collaboration and innovation.
The Insights Lead will play a central role in developing organisational learning, helping colleagues better understand the impact of programmes, partnerships and activities. This is not a traditional monitoring and evaluation role. Instead, it focuses on building insight, encouraging reflection and supporting informed decision making across the organisation.
Key responsibilities include:
- Developing reporting systems, learning processes and baseline measures
- Supporting colleagues to use data and insight confidently in day-to-day practice
- Leading learning reviews, research activities and strategic enquiries
- Managing and developing reporting through Salesforce and other systems
- Producing impact reports, dashboards and learning outputs
- Supporting ethical and proportionate approaches to data collection and analysis
- Working collaboratively across multiple teams to strengthen organisational understanding and learning
About You
To be successful, you will bring experience of working with data, reporting, evaluation, insight or organisational learning within the charity, education, public or community sectors.
You will have:
- Experience using CRM and reporting systems such as Salesforce
- Strong analytical and problem-solving skills
- Confidence working with both quantitative and qualitative information
- Experience producing reports and presenting information clearly for different audiences
- The ability to support and influence colleagues with varying levels of data confidence
- A collaborative and relationship-focused approach
- Understanding of GDPR, confidentiality and responsible data practices
You will be curious, reflective and motivated by helping organisations learn and improve.
About the Organisation
This educational charity is dedicated to creating opportunities for people to connect with the natural environment through learning, partnerships and responsible stewardship of land. The organisation values collaboration, innovation and continuous improvement, and offers a supportive and welcoming working environment.
Benefits include a generous pension contribution, enhanced annual leave entitlement, life assurance, employee assistance programme and ongoing professional development opportunities.
Other roles you may have experience of could include: Insight Manager, Research and Evaluation Manager, Impact and Learning Manager, Monitoring and Evaluation Lead, Data and Insights Manager, Research Officer, Impact Officer, Evaluation Manager, Learning and Development Manager, Performance and Insight Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Applications will be reviewed on receipt and the organisation reserves the right to close the vacancy early should a suitable candidate be appointed.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re expanding our services across the West Midlands and are seeking an experienced Registered Nurse to join our multidisciplinary team. This is an excellent opportunity to work in a professional, patient-focused environment where collaboration, development, and high-quality care are at the centre of everything we do. Please note, applications from newly qualified Nurses are not currently being accepted.
Enjoy a great work–life balance with no evening shifts, nights, or bank holiday working, plus only occasional Saturdays. You’ll be based primarily at our modern Marston Green treatment centre, offering excellent facilities, on-site parking, comfortable staff spaces, and cyclist amenities, with opportunities to work across multiple clinic locations in the West Midlands.
Career Development That Keeps Pace With You
We actively encourage professional growth and provide structured pathways for progression. Whether you’re interested in advancing your clinical expertise, developing leadership skills, supporting training initiatives, or specialising in areas such as safeguarding, we’ll help you build the career you want.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)
Salary
£50,000 per annum
The Director of Operations for Edinburgh International Book Festival [EIBF] sits at the intersection of programme delivery, organisational management and operational leadership. The role combines events delivery with charity-wide management. This ensures that EIBF runs smoothly, festivals and events happen effectively, and all activity aligns with our charitable objectives and purpose.
The Director of Operations will lead all operational and logistical aspects of the annual Book Festival and year-round programmes. They will ensure effective governance, efficient systems, safe and compliant event delivery, and ensure resources are allocated appropriately to support the charity’s mission to promote engagement with, and enjoyment of, books, writing and ideas. They will manage relationships and contracts with site and production teams, and a range of other key stakeholders and partners. They will own and actively manage policy and systems management in the organisation, including oversight of digital infrastructure, as well as lead the HR function in a busy organisation.
Success in the role will balance the following elements:
- Leading the operational delivery of the Festival and programmes including effective stewarding of key relationships and contractors
- Optimising the culture of EIBF through effective management of HR and internal processes
- Effective management of EIBF planning, systems and processes, including digital transformation.
Key responsibilities will include:
- Strategic operations
- Strategic contribution
- Festival delivery
- People and resource management
- Governance and compliance
- Systems and process improvement
- Leadership and team management
Essential Person specification:
- Significant senior operational leadership experience within a complex, fast paced organisation
- Proven experience translating organisational strategy into effective operational delivery, systems and processes
- Experience leading organisational change, growth or transformation while maintaining operational resilience • Strong experience delivering complex live events or public programmes, including logistics, production, venues, and supplier management
- Experience managing contracts, procurement processes, and strategic operational partnerships
- Strong understanding of governance, compliance, risk management, and health and safety
- Experience leading HR processes, people management, and organisational culture development
- Experience delivering systems development, digital transformation, or process improvement projects
- Strong understanding of organisational infrastructure including IT, CRM, ticketing. and data governance
- Excellent leadership, communication, and stakeholder management skills
- Ability to work strategically while remaining practical and hands-on in a small, agile organisation
For more information on key responsibilities and person specifications please see full Job Description on EIBF website.
Key Dates:
Closing date for applications: Monday 29th June 2026.
Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.
Are you passionate about climate justice and excited by the power of connecting arts, community and climate to build agency and effect positive change? If so this job might be for you.
Building on the recommendations from our Citizens’ Assembly, Art for the People (2021), we are now embarking on a multi-year programme connecting communities, culture and creative climate action, with the support of the Esmée Fairbairn Foundation.
It’s a role that would suit someone who has worked in community development, participatory democracy, climate justice, or nature-based work, and can empower people to make things happen in their own neighbourhoods.
The programme involves collaborative, creative place-making combined with strategy development grounded in neighbourhoods. Building carefully outwards from the work already done to pilot, advance and deliver the Assembly’s recommendations, and steered with the help of our cohort of Assembly participants turned Creative Community Changemakers.
Hours: 0.6FTE (22.5 hrs based on 37.5 hrs per week)
Contract: 3 years Fixed term to September 2029, with the likely extension to December 2029, and possibly beyond (subject to further fundraising by the company).
Salary: Annual = £19,032 (0.6 pro rata of F/T rate £31,720.00) Purpose: to engage communities and support community/citizen empowerment in relation to the Collective Creative Regenerative Futures programme, in an ethical and regenerative way, consistent with the values of the company.
Location: Based out of Talking Birds’ base, The Nest, Coventry, and working ‘on the ground’ in neighbourhood locations around Coventry.
We are looking for someone who has good organisational skills, enthusiasm, and the ability to listen, build relationships, and inspire collaboration: someone who is independently motivated to play their part in delivering an ambitious and wide-ranging programme of work, whilst also enjoying working as part of a team.
Essential skills, experience and knowledge:
• Experience of community development/engagement, and working with volunteers.
• Ability and confidence to work independently and take the initiative.
• Excellent interpersonal skills with the ability to listen, to collaborate effectively with a range of people and build relationships.
• Excellent written and verbal communication skills, and comfortable using a range of appropriate communication methods to connect with communities, having sensitivity to varying needs and backgrounds of different community members.
• Ability to problem solve and be a solutions-focused team member, who rises a challenge.
• Experience/strong interest in working in community empowerment and/or in climate justice.
Desirable skills, experience and knowledge:
• Interest/experience in arts/culture/creativity
• Experience of working with communities in Coventry
• Experience of working with freelancers and volunteers
• Experience of managing/working with project budgets
• Experience of project monitoring and evaluation
• Experience of developing funding bids and working with funders
• Knowledge of Equality legislation and of access provision
• Knowledge of Safeguarding procedures Applicants must already have the right to work in the UK, and be able to provide evidence of this before any confirmation of appointment.
An Enhanced DBS check will be required due to safeguarding responsibilities.
For more information and details of how to apply please download the job pack on our website.
“brilliant company who are quietly radical and deeply philosophical” (Dan Thompson)



The client requests no contact from agencies or media sales.
Contract: 1-Year Fixed Term contract
Hours: Full-time (40hrs/weekly)
Reporting to: Academy Director
Location: Remote
Salary: £50,000 p/a + 3% pension contribution
Start date: September 2026
About us
Parallel is a small charitable initiative with big ambitions. Our mission is to increase the number and diversity of excellent young mathematicians. We are a Good Thinking project (registered Charity Number: 1147404).
Founded in 2023 by Simon Singh MBE and Dr Junaid Mubeen, our online Parallel Academy supports highly capable students to excel in maths, by providing them with structured programmes that develop their reasoning and problem-solving skills beyond the curriculum. We currently support more than 10,000 students through the Academy, around 1000 of whom receive highly targeted support through weekly, small-group online tutorials.
We are at an exciting phase in our journey, with plans to expand tutoring to 5000 students over the next four years. Our students are motivated and ambitious. Our maths programme takes place outside of school hours, yet students have an average attendance above 95%. All of our work takes place online and is subject to safeguarding and data protection policies that are reviewed periodically to reflect up-to-date best practice.
Parallel has built a reputation for excellence, both in terms of the expectations we set for students, and the quality of service they receive from us. Our work is underpinned by an inclusive ethos; every student who applies for the Academy is guaranteed a place on one of our programmes.
We work flexibly to both launch new initiatives and adapt our existing offerings. We pride ourselves on a creative approach to programme design and now face a familiar challenge of maintaining our quality and highly personalised approach as we scale up.
The purpose of this role
We are seeking an experienced Head of Operations to join and help lead our committed and energetic team. This role is pivotal to achieving Parallel’s growth ambitions while maintaining the quality of service we are renowned for. As a senior leader, you will be a lynch pin of our core team and will make a real difference to the life prospects of thousands of young students.
On a practical level, you will coordinate and drive our core programmes, with oversight and accountability for their smooth, day-to-day delivery. You will also line-manage two full-time administrators (this may increase as the team expands), overseeing and supporting their work across communications, data and operational delivery.
We have established several processes and tools for delivering our programme effectively and the ideal candidate will have a sharp eye for process improvement and opportunity. You will need to understand and consolidate our current best practices, but also identify ones that need to be adapted or enhanced as we look to scale up.
This role is offered initially as a fixed-term contract for 12 months, though we have every intention to extend the position longer term should the appointment prove successful.
A note on working hours
This is a fully-remote role. As part of your contracted hours you will be required to regularly do some work during evenings and weekends (approx 5-8 hours a week). You may occasionally need to step in at short notice, outside of standard working hours, to support and resolve urgent operational issues.
There will also be periods when there is a higher workload (e.g., during student admissions cycles), so you may be required to offer some flexibility in working longer - and then shorter - hours week to week. Time off in-lieu is provided for additional hours worked.
In general, you will have significant autonomy in how you structure your working week, provided you ensure that our core operational needs are covered within the whole team.
Key responsibilities
Working for Parallel is challenging and rewarding in equal parts. On a typical day you will be fielding queries from parents, managing the logistics of 200+ tutorials a week and ensuring tutors are fully supported. We are a dynamic team that readily adapts to new situations and relishes the challenge of working through problems together.
As part of your key responsibilities you will:
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Oversee the smooth day-to-day running of our Tutorial and Webinar Programmes, ensuring that sessions proceed as planned, and that any issues - from tutor cover needs to student absence requests - are swiftly and effectively addressed.
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Coordinate key aspects of our start and end-of-term administration, including payments, parent and student communications, website setup, spreadsheets and logistics.
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Oversee the admin team’s responsiveness to our high-volume shared inboxes, responding to the most sensitive student and parent queries and acting as a point of escalation where needed.
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Manage a small but growing admin team, providing regular guidance, support, and feedback.
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Play a key role in overseeing our student admissions cycles, from planning to testing, setup, delivery and communication of decisions.
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Make everyday operational decisions independently, exercising good judgement in when to bring issues to senior management.
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Work effectively with data (e.g. student learning data) - as managed through our central directories - and use it to guide decision-making and to support the effective running of our programmes.
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Review our policies on an ongoing basis, ensuring that we are complying with our safeguarding and data protection obligations at all times and that our policies are built for scale.
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Support with schools outreach initiatives.
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Develop and document key administrative procedures (an ever-evolving ‘Operations Handbook’) to ensure that we have reliability and stability across all programmes.
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Help to shape and build on our ethos of high expectations, which translates into concrete policies regarding attendance, homework, participation and criteria for both admitting and removing students from our Tutorial Programme.
Role requirements
While there is no fixed template for working with Parallel, we consider the following requirements essential for this role:
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Proven leadership qualities, with the ability to act independently and decisively when the situation demands it.
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Experience managing small teams, including multiple direct reports.
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Managed operations at large scale - you have executed product/service delivery to thousands of end users.
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Excellent project management skills, with the ability to delegate tasks and to track processes and outcomes.
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Exceptional written and verbal communication skills, with the ability to connect effectively with a diverse set of internal and external stakeholders.
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Proficiency in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools quickly and independently).
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Excellent with spreadsheets and data - you know your vlookups from your pivot tables.
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Nimble problem-solver who can think on your feet and approach complex situations with a flexible mindset.
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A ‘can-do’ attitude and strong team ethic - you are known as a supportive presence for your colleagues who will go above and beyond to make their lives easier.
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Demonstrable ability to work productively in a fully remote setup.
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A strong commitment to safeguarding, and the ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.
It is also desirable (though not essential) for you to have relevant experience in an education setting.
Please note that this role will be subject to an Enhanced DBS check.
How to apply
If this sounds like you, please submit your CV and cover letter via CharityJob, or get in touch with any questions.
Interviews will take place online after the closing date. As part of the selection process, shortlisted candidates will be required to complete tasks designed to assess relevant skills.
To increase the number and diversity of excellent young mathematicians, by developing their problem-solving skills beyond the curriculum.
The client requests no contact from agencies or media sales.

