Programme manager jobs
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Project Accountant will play a key role in strengthening the organisation’s financial management and supporting strategic decision-making. This short-term role will focus on optimising the Business Central finance system, ensuring robust processes are in place, and providing high-quality financial analysis to support bids and strategic projects.
A key requirement of the role is fund accounting expertise, ensuring accurate management of restricted and unrestricted funds and compliance with funder requirements. The postholder will work closely with senior stakeholders to ensure accurate, timely, and reliable financial information that underpins operational and strategic priorities.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 10th October 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers UK is looking for an Account Executive to support the Income Generation and Communication team in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.
With the Carers Leave Act now a statutory requirement for all employers to support unpaid carers by giving five days unpaid carers leave, this is a pivotal time for working carers to receive the right support to remain in work.
About you
You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines.
About the role
Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. You will be a self-starter, with account management and sales experience, who will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.
We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email to discuss.
The closing date for applications is 5pm, Friday 17 October.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Facilitator to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role supports the day centre team in delivering a rolling activity programme, fostering a safe and engaging environment for service users. It involves creating and reviewing person-centered support plans using the recovery approach, facilitating access to medical and community services, and minimizing hospital admissions for mental health relapse. The role also includes developing interventions for hard-to-engage users, liaising with external agencies, and promoting ongoing user involvement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have experience of working with people requiring support around mental ill health and complex needs, with the ability to facilitate activity or support groups that promote engagement and recovery. You will bring excellent knowledge of the signs, symptoms, and treatments of mental illness, alongside the ability to assess when a service user's mental health is declining and take appropriate, timely action.
With a strong understanding of key working, person-centred support planning, and recovery approaches, you will be committed to empowering individuals to achieve their goals. In addition, you will have a sound knowledge of safeguarding and the ability to address issues effectively, ensuring that the safety and wellbeing of service users is always prioritised.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Location: Hybrid, Old Street, London
Department: Policy, Campaigns and Youth
Salary: £46,864 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term contract until end of June 2026
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
Are you passionate about advancing girls’ sexual and reproductive health and rights (SRHR) globally? Are you ready to make an immediate impact by influencing the UK Government and working with civil society and young people for greater change? Our policy and advocacy work is at a critical stage as we defend and advance girls’ rights in the face of global rollback.
We’re looking for an SRHR Policy and Advocacy Adviser (up to the end of June 2026) to play a key role in the final phase of a donor-funded programme as part of the Countdown 2030 Europe network. In this short but high-impact role, you will help deliver key influencing opportunities on the UK Government’s commitments to SRHR, while maintaining influential relationships across government, Parliament and civil society. You’ll also lead political influencing on major advocacy moments — including the Commission on Population and Development (CPD) and the Commission on the Status of Women (CSW) — in meaningful partnership with young people.
In this role, you’ll collaborate closely with a fellow SRHR Policy and Advocacy Adviser and the Senior Policy and Advocacy Manager, combining strengths to maximise our influence and deliver real impact for girls’ rights.
As part of our dynamic Policy, Campaigns and Youth team, you’ll work collaboratively across Plan International UK and with our federation partners to ensure our influencing strategies remain credible, evidence-based, and rooted in feminist, anti-racist and decolonial approaches.
You’ll bring strong policy and advocacy experience, ideally with a track record of shaping UK Government policy and working on SRHR. Confident in building and managing high-level relationships, including with senior government officials, you’ll be quick to apply your expertise in producing persuasive policy positions and communications. You’ll also be a champion for youth-centred influencing, supporting young people to engage meaningfully in global advocacy spaces.
Experience of working within the UN system and knowledge of SRHR multilateral financing mechanisms would be an advantage.
You’ll be committed to Plan International UK’s positions and approach on promoting gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of our work.
Please note: availability to travel to New York and prepare and follow-up activities on the Commission on Population and Development is essential (30 March – 24 April 2026).
We aim to provide an inclusive, friendly and supportive environment, where our values and purpose are at the heart of everything we do.
The deadline for applications is 23:59 on 5 October 2025
First Round Interviews are scheduled for: 30 - 31 October 2025
Second Round Interviews are scheduled for: 5 – 6 November 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-223 924
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Romiley, Stockport provides residential Care for Children and Young People with who Emotional Behavioural difficulties/Autism, Learning difficulties and complex needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
We believe that everyone deserves a place to call home - whether that's a place to call your own or somewhere to get safety, stability and support. You’ll be helping children to grow their independence and shape their own story within a supportive, caring home.
You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home.
Location : Romiley, Stockport
Hours: 37.5 Hours
Sleep in shift paid at £100.80 per shift
Weekends paid 25% premium on hourly rate.
The Role;
- Provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people. This will include supporting less experienced staff via positive and effective teamwork to achieve high quality standards of care that are set and agreed by the Registered Manager on behalf of the Trust. This work will aim to respect and promote the needs of each young person arising from their racial, cultural and religious background.
- Assist with the assessments of need and formulation of plans. This involves working in partnerships with other agencies and taking into account the wishes and feelings of the young people, their parents and other persons with parental responsibility, in line with legislation pertaining to the young people.
- Maximise educational opportunities and achievements for the young people looked after within the unit by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews.
- Undertake primary responsibility for key working at least one young person of a more complex nature.
- Undertake the supervision of less experienced residential staff and/or ancillary staff in accordance with Together Trust Policies & Procedures as directed by the Registered Manager.
- Assist with the planning and preparation of the shift rotas.
About you;
- Good standard of written and oral English
- QCF(NVQ level 3) in health and social care (CCYP) or equivalent or willingness to achieve award within timescales set by trust
- Working in a residential setting, undertaking the full range of duties in a well planned way that respects and values the young people as individuals.
- Good communication and interpersonal skills
- Ability to write reports
- Working with young people and an understanding of the issues affecting them.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.
We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.
The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
For more information and an application form, please take a look at our recruitment pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with The Leprosy Mission International (TLMI). TLMI is a leading international Christian charity with over 140 years of experience, operating as an international federation of 30 Member countries committed to the vision of 'Leprosy Defeated, Lives Transformed'. Through their Global Fellowship, they work as equal partners across both supporting donor countries and implementing field countries, providing leadership, coordination and facilitation to achieve their transformational mission.
We are seeking a dedicated Global Human Resources Senior Officer who can speak English and French to join their team and play a vital role in strengthening HR operations across the Global Fellowship. You'll provide practical human resources support to members of the TLM Global Fellowship, facilitating the strengthening of HR operations, compliance and systems across members while delivering both direct hands-on and project-based HR support as required.
This is an exciting opportunity to work in a truly international environment, supporting everything from recruitment and policy development to capacity building and cross-cultural collaboration. You'll help maintain HR systems, facilitate global HR network meetings, and contribute to projects that enhance HR processes across the charity. With approximately 30-50 days of overseas travel per year, you'll be supporting diverse countries representing a wide range of programme sizes, capacities and historical presence.
Working in a mission-focused Christian environment, you'll be part of ensuring TLMI can effectively serve those affected by leprosy through well-supported, motivated staff and robust HR practices that uphold the charities Christian values.
The successful candidate must be able to demonstrate:
- Fluent English and conversational French speaking skills (you'll communicate in English day-to-day, but need to chat with French-speaking team members)
- At least 4 years of experience in an HR role
- Experience across the full HR cycle including recruitment, talent management, performance management, policies & procedures, and staff engagement
- Willingness and ability to travel overseas (approximately 30 to 50 nights per annum)
You will be part of a charity that takes Christian commitment seriously, the role involves contributing to the rich spiritual life of the team, including team devotions, prayers and words of encouragement. You'll participate in regular meetings dedicated to prayer and help embed TLMI's Christian values through HR practices across the global fellowship.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Location: Hybrid/Brentford (on-site min 2 days per week with possibility to WFH up to 3 days pw)
Closing date for applications: Sunday 28th September 2025
Charisma vetting interviews to be completed by: Tuesday 30th September 2025
Interviews with TLMI: Monday 6th October 2025
Final interviews with TLMI: Thursday 9th October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Reports: Estates Manager, Operational Finance Lead, Strategic Finance Lead
Main duties and responsibilities:
· Directly assist the Chief Executive and the Board on all strategic and tactical financial matters
· Discharge strategic financial management and financial control to ensure the long-term financial viability of the Hospice Ltd and Hospice Trading Ltd
· As a member of Executive Team to work in partnership with the Board to execute the charity strategy
· Clear empowering leadership to ensure effective management, organisation, and delivery of objectives
· Close and effective partnership working with the Charity Treasurer
· Accountable for the effective working of the Finance and Resources committee and Capital planning group with high calibre support to committee chairs, our Treasurer and Deputy Chair of the Board respectively
· Executive attendance and effective contribution at Board, Income Generation Committee, Finance and Resources Committee and the Annual General Meeting
· Accountability for digital capability of the Charity to sustain pace and productivity across the organisation
· Overall accountability for the capital programme
· Director representative on the Hospice Lottery Partnership Board
· Accountability for the SIRO, SORP and Charity Commission Guidance and corporate governance with specific reference to financial company secretary functions
· Accountability for the collection and processing of financial data to ensure decisions and strategy are informed by accurate integrated information and analysis
· Ensure accrual accounting is central to the Trust’s finance systems to provide an accurate financial picture
· Oversee the financial management and accounting systems and be accountable for all finance and finance-related administration systems
*The Hospice of St Francis supports flexible working, paid carers leave and jobshare
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Seek out methods and practices to minimise financial risk, cyber security breach and fraud
· Support the Board of Trustees in the discharge of their responsibilities for reserves
· Accountability for the three year rolling financial plan of the Charity
· Manage the cash flow of the Charity, ensuring the Charity meets its liabilities as they fall due and implement the Trust’s Savings and Investment Policy and Financial Free Reserves policy.
· Co-ordinate the Charity’s insurance requirements, liaising with insurance brokers to ensure adequate insurance cover is maintained and ensure claims are dealt with
· Accountability for performance to contract and contract review with our external ICT providers
· Overall accountability for the hard and soft facilities annual plan and health and safety compliance supported by the Head of Operations
· Support the implementation of EPOS and accurate and timely financial information on trading
· Undertake benchmarking exercises from time to time to assess value for money.
· Disaster prevention planning, review and implement the Charity Business Continuity Plan
· Excellent analytical and numeracy skills with accuracy and consistency
· Skilled in evaluating performance to contract, constructing tender processes and executing them effectively
· Strategic and operational risk management
· Prepare and monitor financial reports with explanation of variances, including management accounts and cash flow forecasts
· Develop our commercial portfolio, including competitor analysis for market entry
· Train and supervise staff to support assurance of adherence to the charity finance policy and procedure
· Complete the statutory year-end accounts; manage the audit for the Charity and its trading subsidiary
· Reconcile and submit the Charity’s Annual Partial Exemption Special Method for VAT recovery
· Report to the Trust’s Leadership Team and Board on financial matters including explanation of variances, and the financial position of the Trust and its subsidiary and on any issues requiring action.
· Ensure rapid counting, receipt and banking of donations to minimise the differences in reporting between two different systems (access dimensions and donorflex) ensuring the Joint Directors of Fundraising and Income Generation Committee have timely and accurate information
· Co-ordinate the Board’s Finance & Resources committee; agenda, meeting dates, and review of relevant financial policies and the annual audit of accounts
· Lead budget and forecasting processes, develop, maintain and update effective procedures and standards on budget, financial control and productivity.
· Advise and assist Department Heads and budget holders
· Bank reconciliation, Quarterly VAT Submission (Making Tax Digital),
· Month-End and Year-End Process
· Model the impact of planned pay awards with accountability for annual adjustments
· Monthly payroll changes to external Payroll advisors; Auto-enrolment Pension submission and PAYE
Qualifications, Skills, Experience, Knowledge & Approach
· Qualified ACA or ACCA accountant
· 10 years’ experience in all aspects of accounting/finance for medium sized organisations
· Excellent current knowledge of PAYE and VAT
· Management responsibility for a finance team
· Oversight of IT functions
· Completion of accounts and audit information packs and resolution of issues as specified by the Auditors
· Presenting and interpreting financial information to a range of stakeholders
· Effective financial management and control through delegated budget holders
· Leadership of productivity &/or efficiency programmes
· Commercial experience at a senior level
· Skilled in being able to quickly establish effective relationships at all levels (internal and external) with gravitas and strength.
· Skilled in implementing system and business change
· Business continuity planning skills
· Superior attention to detail, even when working under pressure
· Highly competent use of Microsoft Office 365 Suite with particular expertise in Excel
· Charity Finance and Governance
· Excellent current working knowledge of accounting systems and payroll systems including Access Dimensions
· Excellent understanding of unconscious bias in your own practice
· Data protection, Information Governance and GDPR
Key Accountabilities, Responsibilities & Tasks
Communication
Creative and approachable leader with gravitas who communicates clearly with colleagues
· The ability to inspire others – direct reports, at executive team, the wider organisation Board, committee and with supporters, donors and stakeholders
· Diplomatic, persuasive with excellent negotiation skills
· The ability to speak more than one language relevant to the population served
Internal & External Contacts
·
Decision Making
· Solution focused approach, be ready to listen to others’ ideas and share our vision for what it means to be Outstanding
· Able to get ideas across quickly and effectively and gain relevant buy-in and support
· High level organisational and planning skills
· Solution focussed approach
· High level of personal integrity and honesty
· Positivity and highly self-motivated
· Effective team player
Mental and Physical Consideration. Working Conditions & Environment
· Commitment to the aims and ethos of the Hospice
· Strong facilitation skills - able to lead a team through effective idea generation to collation of output from group work
· Critical thinking and analytical skills
· The ability to work from different locations
· Continually strive to improve the business
· Development of others to succeed
· Keen to develop self within role
Health & Safety
· Understand and comply with all Health and Safety, Fire and Infection Control regulations
· Complete all mandatory training and ensure compliance of direct reports and contractors
Safeguarding
· Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Contribute to team
Essential Criteria:
Experience and Skills:
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Minimum 2 years f debt advice experience
- Proven record of good quality debt advice
- Provided casework support
- Experience in a client-facing service envirnment
- CMS experience (Advice Pr preferable)
- Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams
Communication and Interpersonal Skills:
- Clear communication skills and a strong command of the English language, oral and written
- Ability to communicate with internal and external stakeholders
- Advocacy skills
- Ability to remain non-judgmental
- Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community
Personal Attributes:
- Ability to work as part of a team and be open to receiving feedback and learning from others
- Ability to give and receive feedback objectively and sensitively
- Custmer-focused attitude and a commitment to delivering exceptional service
- Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
- Ability to think outside the box and be open to new challenges
Commitment:
- A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Mind in Brighton and Hove empowers and supports people who have experience of mental health issues across Sussex. Our Advocacy Services take action to help people have their views heard, secure their rights and obtain services they need.
We are seeking to appoint a Community Advocate to provide advocacy support to clients in West Sussex. The role will be based at our central Brighton office, with regular travel across West Sussex. At present, the role may include some home working. Driving and own vehicle are essential.
This post requires an understanding of advocacy, experience of managing a client case load, excellent communication skills and the ability to establish and maintain effective working relationships with a range of professionals, whilst retaining independence.
In return, we offer a range of benefits including full induction, nationally accredited advocacy qualification, 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.
Full job details and an application pack can be found on our website.
Closing date: 9.00am on Monday, 6th October 2025.
Interviews will take place on Monday, 13th October at 51 New England St, Brighton BN1 4GQ.
All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.
We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
A leading cancer charity is seeking a Financial Accountant to join them for a 9 -12 month fixed-term contract. This well-known charity plays a vital role in funding cancer research, providing support for patients across a range of programme areas as well as leading in campaigning and advocacy work
The role will support the organisation undertake effective financial reporting and systems change work, with key duties being as follows:
- Undertaking month end reporting including balance sheet reconciliations and reviews
- Ensure compliance with financial reporting in relation to audit requirements
- Act as a key point of contact for financial reporting queries
- Oversee financial transactions processes including implementing relevant financial controls
- Play a supporting role in implementing a new finance system including advising on the design of financial reports and relevant controls and processes
About You
- Qualified accountant (CCAB or equivalent) or finalist level.
- Applicants from all sectors are welcome (including those from accountancy practice), though an interest in working for the charity sector is a must.
- Strong technical finance knowledge, particularly around financial reporting and / or finance systems work.
What’s in it for you?
- Candidates requiring different ways of working are encouraged to apply: this role can be offered on a full-time basis though part-time or condensed working patterns will be considered.
- Hybrid working with 1 day per week in the office (more days available if wanted)
- Working as part of a helpful and collaborative finance team during a period of investment and transformation for the team.
For more information about the role, please contact Holly Arrowsmith at Ivy Rock Partners.
Operations Officer Wales
You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Merthyr Tydfil and Rhondda Cynon Taff.
You will be home based, but there will be a mix of face to face and online interactions and, you will need to be prepared to travel across your patch. There may be meetings elsewhere in Wales, or across the UK, which you will be required to attend.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.
The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.
We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.
DofE Wales is proud to be a bilingual organisation and you will need to demonstrate an understanding of the bilingual context of Wales. We welcome applications from non-Welsh speakers, who will be expected to demonstrate an understanding of the bilingual context of Wales and a commitment to developing their Welsh language skills.
You will need to have good interpersonal skills to build effective relationships with internal and external stakeholders and have the skills to support and manage them to deliver high quality DofE opportunities.
The client requests no contact from agencies or media sales.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am October 2025
Interview Date: 13 October 2025
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll play a key role in supporting the healthcare professional engagement team. This includes overseeing team activities, database management and managing team inboxes. As well as providing general administrative support to the whole team.
About you
You’re have a strong background with administrative experience. You’ll enjoy working as part of a busy and high performing team and will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 29 September 2025
Interview date: 6 & 7 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity
OVERALL PURPOSE OF THE ROLE:
This wide-ranging and varied role will play a key role in building a strong base of support to maximise philanthropic income for the School, as we head into our exciting Centenary celebrations.
By supporting meaningful relationships with major donors and prospects (individuals, grant funders and corporate partners) this role will directly contribute to securing the transformational support needed to sustain the School’s excellence and ensure its legacy for the next century. This newly created role offers an excellent opportunity for someone eager to build their experience in Development and contribute to the success of a world-renowned cultural institution.
SUMMARY OF THE ROLE:
This role will support the delivery of the Royal Ballet School’s mission to train and educate classical ballet dancers to the highest possible standards and to provide an accessible resource for students, teachers and the wider community.
As a key part of the newly formed Development Team, the post will be supporting the team with engagement, cultivation and solicitation of donors and prospects with a particular focus on those capable of making major gifts in the UK and internationally.
MAIN DUTIES:
Research and Briefings:
- Support with prospect research to identify and qualify potential funders (individuals, grant funders and corporate partners), both in the UK and internationally.
- Prepare high-quality briefing notes to support senior staff and trustees in donor meetings, cultivation activities, and solicitation efforts.
Proposal and Presentation Preparation:
- Assist in drafting compelling fundraising proposals, presentations, reports and pitch materials tailored to potential supporters, ensuring alignment with the School’s values and funding priorities.
Administrative and CRM Support:
- Coordinate and minute internal team meetings and ensure actions are tracked and delivered on schedule. Act as Development lead on updating and maintaining the School’s CRM system with accurate and concise entries to track donor cultivation and stewardship, along with data import and export.
Corporate Partnership Delivery:
- Support the team to deliver corporate partnership benefits and reporting
- Support year round communications with relationship managers.
Meeting Support - Prospect Focus:
- Support the planning and delivery of cultivation meetings with prospective donors with a specific focus on the coordination of invitations, materials, and follow-up for prospects.
Proposal Tracking and KPI Reporting:
- Maintain up-to-date records of proposals submitted, outcomes, and timelines, ensuring timely follow-ups and contributing to performance reports.
PERSON SPECIFICATION
Essential Criteria:
- Willingness to learn and a clear drive, motivation and appetite for achieving results
- Demonstrable ability to produce compelling proposals for prospective donors and sponsors
- Experience of recording and maintaining data
- Experience of handling sensitive information confidentially and with discretion, especially relating to high profile individuals
- Familiarity with General Data Protection Regulation and Fundraising Code of Practice
- Evidence of securing the trust of major partners and stakeholders – internal and external
- Excellent communication and interpersonal skills and willingness to be a part of a dynamic team
- Aptitude for service centred work ethic to deliver best in class donor experiences
- An accurate and systematic approach to work
- Basic knowledge of optimising CRM systems for accurate and relevant reporting
- Commitment to fundraising best practice, learning and development.
Desirable Criteria:
- A knowledge and appreciation of ballet, the arts, performance, elite sport
- Previous experience of using Salesforce.
SAFEGUARDING DUTIES AND RESPONSIBILITIES
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
- To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
- To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
- To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
- To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.
The information detailed here about this role should not be considered encompassing. Over time, the emphasis of the job may change without changing the general characterisation of the role or the level of duties and responsibilities. This information will be periodically reviewed and revised in consultation with the postholder.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
The client requests no contact from agencies or media sales.