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Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with Teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.
You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.
Closing Date: Thursday 14 May 2026, 11:59pm
1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams
2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
Security
Conferencing & Meeting Room Support
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Person Specification
AREAS AND CRITERIA
ESSENTIAL
DESIRABLE
Skills and Experience
Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role
Experience in front of house and reception procedures, within a conferencing environment
General understanding of the charity sector and what motivates the individuals that choose this line of work
Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel
Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)
Impeccable personal presentation; confident, welcoming and professional demeanour
Strong customer-service focus with genuine interest in people; friendly, calm and approachable
Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
Excellent organisational, and time management skills
Evidence of working in a team and contributing to a diverse and collaborative working environment
Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
Personality Characteristics
ESSENTIAL
DESIRABLE
· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement
A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
· Positive attitude
· Ability to meet deadlines, and to work under pressure when required
Attention to detail and accuracy
Proactive and able to work well independently as well as part of a team
Passionate about achieving excellence through continual learning
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for a Health Content Designer to join our team and create trusted, high-quality information for people affected by blood cancer.
In this role, you’ll be responsible for the creation and continuous improvement of our health information at every stage of the user journey. You’ll design content that’s data driven and responsive to user needs. You’ll work across a range of formats and channels to help us maximise our reach and engagement with the blood cancer community.
You’ll collaborate with users and clinical experts to ensure our information is accurate, relevant, evidence-based and accessible. You’ll use your content design skills to help anyone affected by blood cancer access the information they need.
If you have content design experience within the health sector and can demonstrate strong writing skills across a range of media, we’d love to hear from you.
This role requires travel to London for key in-person activities, including team, departmental and organisational away days. Additional travel may be required for meetings, workshops or collaboration.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
About This Job
Are you passionate about Agile delivery, team facilitation, and helping digital products reach their full potential? As an Agile Delivery & Scrum Manager within Cadet Digital Services, you will play a crucial role in ensuring that our digital platforms, including the Westminster MIS and its supporting applications, are delivered efficiently, collaboratively, and with a strong focus on user needs.
Working closely with the Product Owner, developers, QA engineers, and our Solutions Architect, you will lead Agile ceremonies, help maintain a healthy delivery rhythm, and support the refinement and organisation of work across multiple streams. You will play a key part in turning strategic intent into clear, actionable delivery plans, and will work autonomously to keep delivery flowing smoothly.
If you enjoy creating structure, coaching teams, solving delivery challenges, and helping technical and non technical colleagues work effectively together, this role offers the opportunity to directly shape how digital services support cadets and volunteers across the UK.
Essential Skills/Experience
· Experience working as a Scrum Master, Agile Delivery Manager, Agile Project/Delivery Coordinator, Business Analyst, or similar role within a digital or technology environment.
· Strong facilitation skills and confidence leading Agile ceremonies.
· Experience translating requirements into user stories and delivery ready artefacts.
· Experience collaborating with multidisciplinary teams (developers, testers, designers, product roles).
· Good understanding of Agile delivery practices (Scrum, Kanban) and practical application in real teams.
· Strong communication skills with the ability to work across technical and non technical groups.
· Ability to manage competing priorities, track risks, remove impediments, and keep work moving.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 24th May 2026.
Interviews will be held virtually during the week commencing Monday 4th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Interview Process
Stage 1: Application questions
Stage 2: Assessment
Stage 3: Interview
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team at Alana House are looking for a Women’s Centre Team Leader to join the team.
Would you like to make a lasting difference to women facing multiple disadvantages? Our award winning trauma recovery service empowers and enables women to access the support they need.
Position: Women’s Community Project – Alana House Team Leader
Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office
Contract: Permanent full time – 37 hours per week Monday to Friday. Working pattern to be agreed within the hours of: Monday to Tuesday 8.30am-5pm | Wednesday 8.30am-7pm | Thursday 8.30am-5pm | Friday 8.30am-4pm
Salary: Starting salary in the range of £35,502 to £43,389 per annum
Alana House is PACT’s flagship community project that uses a holistic approach to support and empower women. We offer a confidential, women-only, non-judgemental space and our services are delivered for women by women to ensure a safe, comfortable and trauma informed environment for those accessing support.
About the role:
As the Women’s Centre Team Leader, you will be responsible for leading a team of Key Workers to achieve the positive engagement of service users which leads to positive outcomes. Your responsibilities will include:
· manage a team of Key Workers: monitoring performance and progress to ensure KPIs and goals are met
· contribute to identifying, training and supporting service user representatives and peer mentors
· act as the first point of contact for women referred to our service and conduct structured assessments to understand needs
· regularly meet with women to provide dedicated emotional and practical support
About you:
As the Key Worker Team Leader, you’ll bring highly demonstrable people management skills to encourage, motivate, support and develop a team and monitor and manage performance, along with an in-depth knowledge of issues facing justice involved women and those at risk of entering the justice system.
If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit the advert on our website for contact details for Sabina, Alana House Manager.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Monday 11 May 2026
All opportunities with PACT are based in the UK, and you must be eligible to live and work in the UK.
Other roles you may have experience of could include: Senior Family Support Worker, Family Key Work Leader, Senior Key Worker, Women’s Support Worker Leader, Women’s Key Worker Manger, Domestic Abuse Support Worker Manager, Domestic Abuse Key Worker Leader, IDVA, ISVA, Probation Services Manager, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
JOB PURPOSE
As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment.
MAIN TASKS
To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support.
To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities.
To support clients with job searches and career development through CV writing, job applications and interview preparation.
To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment.
To undertake employer engagement activities and support the planning and delivery of job fairs and workshops.
To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners.
To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it
To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events
To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes.
In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.
To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately.
To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.
To participate in weekly client reception shifts alongside the wider Community Services Team.
GENERAL RESPONSIBILITIES
In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs.
To ensure that all The Passage policies and procedures are being adhered to.
To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
Undertake any other duties that may be required which are commensurate with the role or organisational requirements.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders.
This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities.
______________________________________________________________________
EXPERIENCE
E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment.
E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment.
E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators.
E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events
E5 Experience of working with a diverse range of partner organisations to achieve positive outcomes.
E6 Experience of working with databases and recording systems to evidence your work (training will be provided).
KNOWLEDGE
K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment
K2 Knowledge of initiatives surrounding homelessness and employment
K3 Knowledge of how to influence and practice positive engagement
K4 Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan
K5 Knowledge of ways of working with partners to add value and capacity to a service
The client requests no contact from agencies or media sales.
About the role
We’re looking for a friendly, organised and proactive Finance Officer to join our small and welcoming team. This role is ideal for someone who enjoys working with detail, likes helping others understand finance processes, and wants their work to genuinely make a difference. This role is only being offered in a full time, permanent capacity.
You’ll be right at the heart of the organisation, supporting our finance and grants work and helping keep things running smoothly behind the scenes. The role is mostly home‑based, so you’ll need a safe and suitable space to work from. We’ll provide a laptop and phone, and you’ll spend at least one day a week with the team in our Leatherhead office.
If you enjoy variety, collaboration, and being part of a purpose‑driven organisation, this could be a great fit.
What you’ll be doing
Finance & grants support
Looking after day‑to‑day bookkeeping using Xero, including accurate coding of transactions
Reconciling bank accounts and Barclaycard statements each month
Setting up and maintaining supplier and donor records, including bank details
Supporting colleagues with ApprovalMax, Coretime and timesheet processing
Reviewing staff and volunteer expenses to make sure they follow our policies
Preparing supplier payment runs for review
Helping set up project codes, tracking categories and staff rates
Supporting grants administration, including budget monitoring and donor reporting
Pulling together financial information and evidence for audits and funder reports
Working closely with the Finance Manager on reporting, reconciliations and planning
General & team support
Being part of the Finance & Operations team, helping colleagues with systems and IT queries
Working with our external IT support when needed
Contributing ideas to improve how we work across finance, HR, IT and office processes
Getting involved in team events and wider organisational activities
Pitching in with other admin tasks as needed — we’re a small team and support each other
About you
You’re approachable, well‑organised and comfortable working with numbers and systems. You enjoy helping others, take pride in doing things accurately, and are happy juggling a range of tasks. You will be confident, with the ability to seek out and solve problems on your own initiative, whilst working within a supportive framework.
You’ll need:
An AAT Level 2 qualification or equivalent hands‑on finance experience
At least one year’s experience in a finance or accounting role
Experience using accounting software such as Xero or Sage
Good Excel and general IT skills
Great attention to detail and a methodical approach
The ability to manage priorities and meet deadlines
A professional, discreet approach and respect for confidentiality
A suitable home working environment
A commitment to equality of opportunity
It’s a bonus if you have:
Experience in the charity or not‑for‑profit sector
Experience working with grants or donor‑funded projects
Confidence working with senior colleagues or Trustees
A full driving licence and willingness to drive a van for work purposes
Why work with us?
You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build your finance and grants experience, and the chance to be part of a team making a positive impact for the environment.
Interested?
Apply via our website, see the full job description for more information.
Application process:
Closing date for applications: 6th May 2026 11.59pm
In person interviews (at our Leatherhead office): Thursday 21st May 2026
We reserve the right to close this job advert early
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Clinical Lead (Clinical/Counselling Psychologist), Adult Team Manager
Contract: Permanent
Hours: up to 35 hours per week (35 hours is full time)
Location: Finsbury Park London, in our purpose-built centre and gardens
Starting salary: £60,836 - £70,570
Closing date: 18 May 2026
Expected date of interviews: TBC likely dates 3rd-4th June, in person.
Job ref: VA784
Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture.
Would you like to use your clinical skills to lead a team who provide tailored psychological therapies to help improve the lives and wellbeing of survivors of torture and organised violence?
We have an exciting opportunity for a Clinical/Counselling Psychological Lead to work with an innovative and friendly multidisciplinary adult team at our London Centre.
You will manage and coordinate a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Head of Clinical Services, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our strategy, it is based in a centre specifically designed to be a safe and welcoming environment for survivors
About the role
This is a wide-ranging position, and your key areas of responsibility will include:
· To manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists.
· This role may also include providing remote clinical supervision, support and advice as well as line management and guidance around risk and safeguarding to clinicians across our other centres as required.
· To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
· Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit-based services.
· To formulate psychological treatment and management plans for survivors of torture and to provide psychological treatment for a small caseload, using a range of psychological interventions in line with our clinical pathway that draws on a range of evidence based models for the treatment of survivors of torture.
· Being an effective role model and leader to encourage, develop and enhance skills of others.
About you
This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.
To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.
We also offer access to additional therapy training including NET and EMDR, as well as access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice
You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution. (minimum 1% employee contribution)
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £60,836 - £66,915
To view the Job Description and Person Specification, please see the attached JD. huh
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
Data Reporting and Insights
Staff Training and Support
Cross Function Collaboration
Other
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026
JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Research and Evaluation Manager
Starting Salary: £50,645 (London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a key role at the heart of the Foundation’s ambition to become even more impact-led and evidence-driven. As Research and Evaluation Manager, you will play a vital role in ensuring our programmes, partnerships and investments are grounded in robust evidence and a clear understanding of what works, why it works, and how we can increase our impact.
You will lead the design and delivery of research, evaluation and learning activity across the Foundation, working closely with teams to ensure programmes are built around clear outcomes and that insight is used to inform decisions, improve delivery and strengthen impact.
This is both a technical and collaborative role. You will manage and commission evaluation activity, while also working alongside colleagues across the organisation to embed a stronger culture of learning, evidence and continuous improvement.
About You
We are looking for a skilled research and evaluation professional with experience of designing, commissioning and delivering high-quality evaluation activity. You will be confident working with data, evidence and insight to inform decision-making and improve programmes or services.
You will bring strong analytical skills, alongside the ability to translate complex information into clear, practical recommendations. You will be comfortable managing external partners and contracts, and confident supporting others to embed evidence and learning into their work.
Above all, you will be collaborative, curious and committed to using evidence to improve outcomes for communities. A commitment to equality, diversity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Wednesday 27th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Monday 8th June 2026
Second Interview: Friday 19th June 2026
We support small, local and specialist charities across England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
We are seeking an experienced, Glasgow-based fundraiser to join us as a Regional Development Officer. In this role, you’ll be a confident, visible champion for Mary’s Meals, someone who knows the city, understands its communities, and can build relationships that spark action. You’ll bring boldness and creativity to your work, whether delivering inspiring talks in churches and schools, making fundraising asks or forging genuine partnerships with local businesses and networks.
Using your deep knowledge of Glasgow’s people and places, you will identify high‑potential opportunities, grow income and participation, and cultivate a committed local movement of supporters and volunteers. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.
Working closely with the Head of Scotland, you will co‑design and deliver a local growth plan shaped by the pulse of your region. You will represent Mary’s Meals across faith communities, schools, community groups, business networks, and key connectors, bringing energy, authenticity, and a passion for our mission.
Highly autonomous, you’ll combine insight, data, and local intuition to focus on areas of greatest opportunity. You’ll collaborate across the organisation to create seamless supporter journeys and tell compelling, meaningful stories. Everything you do will reflect Mary’s Meals’ warmth, simplicity, and dignity.
Key responsibilities include
Strengthen local visibility by nurturing community connectors and supporting appropriate local media engagement.
Please see the recruitment pack on our website for full list of duties.
To apply for the role of Regional Development Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job where you will be redirected to our website.
Your covering letter or video should make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience, and should fill no more than two pages of A4.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Friday, 8th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We are a welcoming community where every teenager can play their part in shaping their world through extraordinary music. Every year we welcome over 10,000 teenagers of all backgrounds and different levels of musical ability into a national community to play and share orchestral music.
We are looking for a Head of NYO Schools to lead the development of NYO’s overall programme offer for schools, with an initial focus on Catalyst, our flagship new schools programme. This is a key strategic role within NYO’s Engagement team and will play a major part in shaping a scalable model that supports schools to create vibrant musical communities for teenagers. You will lead the design and delivery of activity including school residencies, teacher CPD, creative resources, alumni training and celebratory events, while helping shape the future direction of NYO’s wider schools offer.
This role will suit someone who combines strong programme development and leadership experience with excellent relationship-building skills, a thorough understanding of the mainstream secondary education sector, and a commitment to inclusion, youth-centred practice and safeguarding. You will be motivated by creating meaningful opportunities for young people, teachers and early career alumni through music, and able to translate strategic vision into high-quality delivery.
At the National Youth Orchestra, you'll work as part of a supportive, friendly and adventurous staff team. Learning and personal growth are intrinsic to every role. Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: Monday 11 May 2026 at 10am.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
Salary: £60,000 per annum
Location: London Victoria/ Hybrid
Some evening and weekend work may be required, which can be claimed as TOIL
Reporting to the CEO
Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
Option for 2 Me days
25 days annual leave entitlement
Option to swap bank holidays for other religious holidays
Team Socials
Birthdays off
Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
Play a key role in planning and delivering the 10-year anniversary event in May 2027.
Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
Hold accountability for the operational delivery and financial sustainability of the charity.
Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
Excellent organisational & project management skills
Vision, stakeholder engagement and influence
Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
Experience in an interim/ short term role
Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
Experience working directly with school and corporate partnerships
Experience using Salesforce.
Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
Rolling initial conversations as and when suitable candidates apply
First formal interviews (online) 27th May
Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.