Project support officer role jobs

As our new HR Officer, you’ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do.

In this role, you’ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You’ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you’ll have real scope to innovate, influence improvements and challenge the status quo.

The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We’ve grown rapidly over the past five years, and with bold plans ahead, there’s never been a more exciting time to be part of our journey.

What you’ll be doing:

Operational HR Delivery

• Providing professional advice on HR policies, performance, grievance and disciplinary matters
• Keeping our HR systems and employee records accurate and up to date
• Designing and delivering key HR processes, including objective setting, pay letters and contract changes
• Managing the monthly payroll process accurately and confidently
• Supporting diversity & inclusion, wellbeing, learning and development initiatives

Partnering & Employee Relations

• Coaching and supporting managers across the business
• Supporting employee relations cases professionally and sensitively
• Building trusted relationships with teams to stay close to people priorities

Projects & Reporting

• Producing HR metrics and reports to help shape decision making
• Managing elements of our culture, change and organisational development projects
• Coordinating staff surveys and our Manager 360 Feedback programme

Recruitment & Onboarding

• Supporting the full recruitment cycle — adverts, screening, interviews and offers
• Ensuring new starters receive a warm, well-planned induction

What you’ll need:

• A confident HR practitioner with Level 3 CIPD (or equivalent experience)
• Skilled at advising managers and building strong professional relationships
• Analytical, detail-focused and comfortable working with both qualitative and quantitative data
• Ability to balance competing priorities and use your initiative
• A collaborative team player who takes pride in doing things well
• Passionate about great employee experience and committed to confidentiality, equality and continuous learning

With around 140 talented staff and an ever-evolving organisational landscape, we’re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we’re proud of: to improve imaging and cancer care for all.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you a dog-loving marketing professional who has experience of building communications plans for regional audiences?
We’re looking for a Regional Marketing Manager to shape and deliver a regional, audience centric marketing strategy to promote our rehoming centres in the South East of England, to expand local awareness of our brand, drive engagement from local communities and encourage more people to adopt a dog.

What does this role do?
As Regional Marketing Manager, you will:

• develop a strong knowledge of our audiences in South East England, understanding the areas local to our rehoming centres. Translating this knowledge and insight into bespoke, targeted activity for the audience, you will be responsible for driving awareness of the brand in the region,
• work with other teams within Marketing and Communications to translate organisational strategy into regional plans. Working with local rehoming centres, you will be responsible for understanding the regional perspective, and presenting suitable alternatives or solutions where necessary,
• plan and deliver 360 marketing plans across paid, owned and earned channels, ensuring they are on brand tonally and visually, relevant to the region and ensuring they meet key objectives and targets,
• lead and motivate a small team of Regional Campaigns Officers based in the region providing development, mentorship and guidance to deliver regional activity that meets both organisational, and region specific objectives,
• build a strong working relationship with both London based and rehoming centre based teams.

Please note, this role will be hybrid between home and any of our rehoming centres in the South East of England, including Basildon, Canterbury, Harefield, Shoreham-by-Sea or Salisbury. It will involve significant travel across the region, as well as the need to work from the London office occasionally.

First stage interviews for this role are provisionally scheduled for 1st and 2nd April 2026, with second stage interviews on 9th and 10th April 2026, on Teams. This role is being offered as a fixed term contact until October 2027.

Could this be you?
To be successful in this role, you’ll need significant experience across the communications mix, and leading, planning and delivering end-to-end communications campaigns, with a strong understanding of how these campaigns align with a wider strategy. You’ll have experience of working in PR, social media, audience insights and project management methodologies. You’ll need excellent communication skills, and ability to build strong relationships, as we’re looking for someone who can work closely with our rehoming centre teams and marketing colleagues alike. As this is a new role, we’d like to hear from candidates who are keen to shape something new, and enjoy working proactively to drive exciting new projects forward. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Location: National with regular travel across the UK. (If London-based you will be required to attend the office 2 days per week)

Contract: Full Time, 12-month maternity cover

Salary: £61,926.68 – £71,274.10 per annum depending on experience. (Plus competitive pension)

Please note that this role will be closing on Monday 30 March 2026 at 9am.

A little bit about the role 

The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector.

Reporting to the CEO, The head of business development will play a critical leadership role in driving Frontline’s growth, diversification, and long-term sustainability. You will lead the Business Development team, setting a clear strategic direction and ensuring it is delivered through our training offers, including programmes and commissioned work that support the workforce working with children at risk of harm.

You will oversee the organisation’s sales pipeline, ensuring we identify and secure opportunities that expand Frontline’s impact and generate sustainable income. This includes building strategic partnerships and ensuring our work is shaped by the evolving needs of the children’s social care sector, positioning Frontline as a trusted partner for workforce development and system improvement.

The role comprises of five core areas of responsibility: 

• Setting strategic direction and driving growth
• Developing and managing strategic external relationships
• Overseeing programme and offer development 
• Ensuring commercial performance and sustainability 
• Leading and developing the business development team

Please review the job pack for full list of responsibilities.

This is a pivotal role for an ambitious leader who combines strategic insight, commercial acumen, and strong external relationships with a deep commitment to improving outcomes for children and strengthening the social work workforce.

A little bit about you 

We are looking for a senior leader with a professional background in social work, education or a related discipline. You should and a passion for improving outcomes for children and families. You’ll bring a proven track record of strategic leadership, business development and senior stakeholder engagement. You must be a confident and credible communicator with sound financial judgement. You must be able to lead high-performing teams with a deep commitment to equity, inclusion and Frontline’s mission.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Manager (Chief Executive) – Chorlton Good Neighbours
Location: Chorlton, Manchester
Salary: £35,000 - £40,000 per annum
Contract: Permanent, full time

Could you be the steady, friendly, hands-on leader who helps more people in Chorlton feel connected, fulfilled and valued?

About Chorlton Good Neighbours
Chorlton Good Neighbours is a small, well-loved neighbourhood charity with roots back to the late 1960s, working to reduce loneliness and support older people across Chorlton and adjacent neighbourhoods. Our work is local, practical and volunteer-led: befriending, home visits, transport, weekly activities, monthly teas, intergenerational groups and occasional day trips are all delivered with warmth and care.

Our volunteer base is extraordinary - around 100 volunteers support drivers, befrienders, activity leads, admin roles and trustees - and in 2024–25 we supported 474 people in total. Funding is a mixed model of public grants, local donations and modest earned income and the charity holds healthy funds to deliver our work.

This is a practical, hands-on, delivery-focused leadership role: you will lead a neighbourhood organisation through planned transition, preserving the community culture that makes CGN trusted, while introducing proportionate systems and succession approaches that secure its future. You will also spend substantial time supporting and supervising volunteers and facilitating activities alongside strategic duties.

As our next Manager (Chief Executive), you will:

• Strategy & Impact: Lead the development and delivery of a clear long-term strategy that sustains CGN’s neighbourhood impact and reduces social isolation amongst older people.

• Governance & Finance: Strengthen proportionate financial controls, grant monitoring and reporting while working closely with trustees including the Treasurer.

• Operational Leadership: Manage day-to-day delivery of volunteer-led services and introduce accessible procedures and safeguarding arrangements.

• Income Generation: Support fundraising and bid activity to secure multi-year funding and diversify local income streams.

• Community & Partnerships: Act as CGN’s visible ambassador, maintaining and developing relationships with Manchester City Council, NHS partners and local organisations.

• Volunteer Development: Recruit, induct and support volunteers and facilitators, building a resilient volunteer pipeline and clear role pathways.

• Brand & Profile: Promote CGN’s offer across local channels to maintain footfall, attract new supporters and celebrate members’ stories.

• Premises & Risk: Work with trustees on lease and premises issues and maintain a robust risk register to protect continuity of service.

Who you are

• An experienced, hands-on manager with significant experience of running small, community-facing charities or local services and a hands-on approach to operational delivery.

• Demonstrable expertise in recruiting, supporting and retaining volunteers, with confidence in DBS/safeguarding practice and volunteer supervision.

• Highly organised with strong event/activity planning skills, practical problem solving and attention to detail.

• Financially literate - comfortable with budgeting, grant monitoring and basic financial controls and able to work with volunteer finance leads.

• An excellent communicator: approachable, diplomatic and skilled at building trust with older people, volunteers, trustees and statutory partners.

• Values driven, emotionally resilient and committed to inclusivity and dignity in later life.

• Desirable: experience of Age-Friendly programmes or befriending schemes and local credibility or knowledge of Manchester/South Manchester.

Why Chorlton Good Neighbours?

• Meaningful local impact - lead a well-regarded neighbourhood charity with deep community trust and a broad activities programme.

• Strong volunteer culture - join an organisation supported by around 100 committed volunteers and an engaged trustee board.

• Secure footing to build from - healthy funds and a clear focus on securing multi-year funding and premises.

• Hands-on role with strategic scope - keep delivery at the heart of the job while developing proportionate systems and succession planning.

• Supportive transition - trustees have planned a careful handover and you will be supported through induction and the subsequent recruitment of a part-time assistant.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 13th April 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.

Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.

This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.

In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.

The post holder will:

• develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
• develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
• build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust. 

For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!

Corporate Partnership Officer
Alton, Hampshire
(flexible/remote but with weekly visits to our charity’s head office in Alton, Hampshire)
Up to 35 hours per week

Permanent
C.£30,000 depending on experience

About us

7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

We’ve been making quite a splash recently – our ‘Cost of Staying Alive Report’ made the front cover of The Guardian last year, and the follow up ‘Left Out in the Cold’ report was recently featured on Sky News and in The Evening Standard. Our ‘Priced Out of Existence’ campaign was shown on the BBC 6 o’clock and 10 o’clock News and referenced by media across the UK. Our #BloodyAmazingKidneys campaign has reached more than 6 million people and 294,000 of those have taken our digital kidney health checker.

We’re building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We’re working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team.

The charity is set to build on this success and aims to continue this growth, so that we can reach more kidney patients and their families, providing critical support at a time when it is needed now more than ever.   

About the role

The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.

Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships, including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership. 

You will also work closely with the Events, Marketing & Communications teams to promote and support all opportunities to drive corporate income growth ensuring strong collaboration.

Key duties will include;

• Managing relationships with key contacts,

• Delivering partnership activities such as renal unit visits or training presentations to key staff,

• Delivering informative annual reports,

• Proactively secure and onboard new partnerships within your target area. 

You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll be working with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.

The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills. 

The role will adapt and develop with the individual and offers huge potential for personal and career development.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.

THE ALAN TURING INSTITUTE

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us on our website. 

BACKGROUND

The Alan Turing Institute launched its first Equality, Diversity and Inclusion (EDI) Strategy in September 2021. This strategy provides a framework and action plan to direct the Turing’s work in the area of EDI and follows on the progress made by our EDI Working Groups. 

We are seeking a Widening Access and Outreach Manager. The role holder will join the Culture and Learning Team within the People Directorate and will report into the EDI Strategic Lead. The role will involve working closely with our Defence and Security programme and partners. 

CANDIDATE PROFILE

The Widening Access and Outreach Manager will be responsible for managing and delivering a widening participation careers project within defence and security. The project targets activities for children, young people and undergraduates including summer schools, internships and school and university presentations. The project aims to increase awareness, understanding and connection to defence and security data science careers from groups previously underrepresented in these roles. The project will involve working closely with the Turing’s Defence and Security Partners and other organisations to deliver a range of activities aimed at increasing the diversity of those taking up data science careers in the defence and security field. This role will have line management responsibilities as well as supervise the facilitators working on the project. 

DUTIES AND AREAS OF RESPONSIBILITY

• Manage the delivery of the Defence and Security Data Science Careers projects. This includes summer schools and career talks in locations across the UK and an undergraduate careers programme.
• Prioritizing safeguarding and health and safety at all stages of development and delivery. 
• Scope and shape additional opportunities for engagement aligning work strategically to the goals of The Institute. 
• Manage multiple stakeholders, including the Turing’s Defence and Security Partners and youth delivery partner(s) to ensure stakeholder engagement and collaboration.
• Manage recruitment, onboarding, pastoral and safeguarding support of participants. This will include under 18s and undergraduates.
• Drive curriculum development incorporating Human-Centred Design (UCD/HCD) to ensure programs are relevant, engaging, and audience appropriate. 
• Lead the end-to-end curriculum design and content creation process, including quality assurance and iterative review. This involves collaboratively engaging internal peer experts (e.g., from Defence and Security) and managing project volunteers to translate complex scientific research into vibrant, age-appropriate project topics and educational materials for school-age learners. 
• Lead the development and execution of an audience-informed project communications strategy. This includes direct collaboration with the Communications team to create and deploy effective advertising and engagement materials. 

Due to the nature of this role, key delivery periods take place during school holidays (including the summer period). During these times, some unsocial hours may be required and annual leave may be restricted. Time off in lieu will be provided in line with company policy. The role will also require occasional travel across the UK. Further details will be discussed at interview.

PERSON SPECIFICATION

• Qualification or equivalent experience in project management and delivery
• Degree or qualification related to working with young people, e.g. PGCE, Youth Work, Social Work
• Experience of delivering complex projects with multiple stakeholders
• Experience of leading and direct delivery of programmes working with under 18s, young people and undergraduates. Such as in an educational setting or otherwise
• Comprehensive knowledge and applied experience leading statutory Safeguarding responsibilities for young people, demonstrating a thorough grasp of multi-agency procedures, relevant legislation, and practical implementation
• Strong practical project management skills, specifically in timeline development and tracking using industry-standard tools like Gantt charts
• Experience in the design and facilitation of engaging learning programs and professional development sessions specifically for under 18’s, young people and undergraduate students
• Experience in developing and facilitating high-impact training informed by data-driven skills gap analysis across multiple organizational levels.

Please see our jobs portal for a full breakdown of the Job Description.

TERMS AND CONDITIONS

This full-time post is offered on a fixed term basis until 31 March 2027. The annual salary is £54,612-£58,000 plus excellent benefits, including flexible working and family friendly policies.

Due to the nature of the role, the successful candidate will be required to hold British citizenship and be willing to undergo security/background checks in line with the Partner’s requirements. 

The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.

APPLICATION PROCEDURE

Please see our jobs portal for full details on how to apply and the interview process.

EQUALITY DIVERSITY AND INCLUSION

We are committed to making sure our recruitment process is accessible and inclusive.

This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please visit our jobs portal and click on the job advert to find out how we can assist you.

Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)

Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence

Salary: circa £60,000 FTE (PAYE)

Contract: Fixed term 18-24 months, 4 days per week

Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?

About North Surrey Domestic Abuse Service (NSDAS)

NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.

We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.

As our next Interim Chief Executive Officer, you will:

• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.

• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.

• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.

• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.

• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.

• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.

• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.

• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.

Who you are

• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).

• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.

• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.

• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.

• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.

• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.

• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).

• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.

• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.

Why NSDAS?

• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.

• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.

• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.

• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.

• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.

Closing date for applications: 9am, Monday 30th March 2026

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button  with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.

Type: Permanent, Full-time, 35 hours per week

Location: London, United Kingdom (Hybrid)

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

About the role

This is an exciting opportunity for somebody passionate about MAP’s work with a keen eye for detail, looking to enhance their data processing skills, to play a key role in maintaining MAP’s Dynamics 365 CRM system through a period of significant development. With Dynamics 365 introduced in 2024, the Supporter Database Officer will support the Charity with vital data imports. The postholder will work with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.

The management of financial data will feature prominently in the day-to-day responsibilities of the potholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will support the secure and efficient processing of payments data. The postholder is responsible for supporting complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.

The Supporter Database Officer will work closely alongside the Senior Supporter Database Officer and Supporter Database Manager. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.

Key Responsibilities

The Supporter Database Officer is responsible for supporting the effective operation of MAP’s Dynamics 365 CRM system, with a particular focus on data imports, income processing and data quality. The role involves carrying out regular and complex data imports from payment providers, response handling agencies and internal teams, ensuring secure data handling and adherence to established processes. The postholder supports ongoing improvements to import procedures and contributes to maintaining clear documentation.

A significant part of the role involves supporting accurate and timely income processing. Working closely with the Finance team, the postholder applies correct coding to income, assists with daily and monthly reconciliation processes, investigates discrepancies across systems and helps maintain appropriate audit trails and financial controls.

The role also supports CRM development and system enhancements by working with colleagues across Fundraising to understand requirements and assisting with testing new functionality or third-party integrations. The postholder ensures compliance with MAP’s data protection policies, maintains accurate consent and suppression records, and escalates any data quality or compliance concerns as needed.

In addition, the Supporter Database Officer responds to data queries from internal stakeholders, supports reporting and data selection requests, contributes to user documentation and training, and deputises for the Senior Supporter Database Officer when required.

About You

You will have experience working with CRM systems or large datasets and an understanding of data import processes. You will possess strong Excel skills and be willing to develop your technical knowledge further, including SQL. Experience supporting income processing and financial reconciliation is desirable, alongside an understanding of CRM system design principles.

You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to investigate and resolve data discrepancies. You will be organised, adaptable and able to meet deadlines in a fast-paced environment, with strong communication and teamwork skills.

An awareness of GDPR, fundraising regulations and financial controls is essential. Experience within a charity CRM environment, supporting fundraising communications or working with supporter data, as well as familiarity with SQL or data visualisation tools such as Power BI, would be advantageous.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV on our career site before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Project Manager: Voices for Health Equity 

Job Description and Person Specification 

Job title Project Manager: Voices for Health Equity

Hours 35 hours per week

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise. 

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement 

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care. 

Our Mission: 

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most. 

We do this by: 
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities. 

• Finding common cause across communities and conditions by working with member charities and those they support. 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 
   

The Role 

National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve. 

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to: 

1. Ensuring meaningful participation of people and communities 

2. Championing accessibility and inclusion 

3. Valuing VCSE organisations as equal partners 

4. Ensuring insights collected lead to impact and action 

5. Investing in the long-term capacity and agency of VCSE organisations 

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to: 

• Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

• Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial. 

• Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence. 

• Provide day-to-day project governance, quality assurance and risk management. 

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated. 

Responsibilities 
 

Programme and client management 

• Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations. 

• Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track. 

• Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices. 

• Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

 
Building and managing the Public Engagement Network 

• Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities. 

• Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit. 

• Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence. 

• Ensure participants are appropriately supported, reimbursed and recognised for their contribution. 

• Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more. 
   

Co-ordinate and support activities capturing insight, learning and impact 

• Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc. 

• When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations. 

• Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity. 

• Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had. 

Governance, quality and risk management 

• Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements 

• Contribute to internal management groups and partnership meetings as required 

• Maintain and review risk registers and quality assurance processes. 

• Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity. 

• Support preparation of regular performance and impact reports for internal and external audiences. 

Partnership and stakeholder management 

• Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working 

• Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners. 

• Represent National Voices at external meetings, events and learning forums as required. 

 
Line management and internal leadership 

• Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

• Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture 

• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required. 

General 

• Take a proactive approach to including people with lived experience and members in all areas of work 

• Support the development of funding bids and proposals, including shaping delivery models and costing activity. 

• Follow organisational processes to measure, monitor and communicate the impact of our work 

• Support good project, financial and data management 

• Contribute to team planning activities and undertake other relevant duties as appropriate 

• Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours 

Person Specification

Values, attitudes and behaviours 
 

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience 

• Strong commitment to equity, inclusion and reducing health inequalities 

• Proactive, flexible and comfortable working in complexity 

• Calm under pressure and able to manage multiple priorities while maintaining quality 

• Confident in building relationships and constructively challenging where needed 

• Comfortable working collaboratively and taking responsibility for delivery 

• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact 

Skills and abilities 
 

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work 

• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way 

• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs 

• Experience of managing partnerships, subcontractors or commissioned work 

• Strong organisational skills, with the ability to prioritise, plan and manage risk 

• Experience of quality assurance, reporting and working within governance frameworks 

• Excellent people skills, with the ability to lead, support and motivate others 

Experience, knowledge and understanding 

• Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements. 

• Experience in engaging with people experiencing inequalities in a safe and meaningful way. 

• Experience of managing funder relationships and generating income. 

• Experience of facilitating and presenting at events and workshops. 

• Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable) 

• A understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable) 

• Project management qualifications (desirable) 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder. 

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance 

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026.  

The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Background

The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.

The Project Officer will implement programme and project activities while also providing strategy and administrative support to the CEO, helping to coordinate organisational priorities and key initiatives.

Key responsibilities include but are not limited to:

Project implementation

• Working with the Senior Programme Officer and other programme staff, play a central role in the implementation of programme and project activities, in line with donor requirements and organisational strategy, including but not limited to:
  • Logistical planning for events by researching suppliers, gathering quotes, and presenting options to support informed decision-making

o Preparation of events materials.

• • Managing event preparation when hosted in Turkey and abroad (including reserving tickets, arranging accommodation and transportation etc.)
  • Assisting with post-event financial reporting, including gathering receipts, logging expenditure, and supporting accurate allocation of costs in line with internal procedures.
  • Managing programme documentation, including maintaining records and supporting the collection and filing of consent forms.

o Drafting, editing and ensuring timely development, delivery and tracking of all necessary correspondence for DPI events (e.g. prepare agenda, contact speakers etc)

o Ensuring timely write up of the event proceedings (event publication) which requires taking detailed minutes during events, editing and finalisation to a high standard of the event discussions under Chatham House rules.#

o Support colleagues with the development of DPI research products and donor reports.

Strategic and administrative support to the CEO

· Work closely with the CEO on organisational strategy development and implementation of strategic priorities.

· Ensure the implementation of strong internal systems and processes.

· Provide research, drafting and administrative support to the CEO on an ad hoc basis.

· Support the CEO with other activities when required.

QUALIFICATIONS AND PERSONAL SPECIFICATION:

Essential:

• 2-3+ years working for an NGO, including supporting project management.
• Bachelor’s degree in a relevant discipline (Communications, Journalism, International Relations, Political Science, English etc) or comparable practical experience.
• Strong strategic thinking skills, and experience developing and/or implementing project strategies.
• Excellent time-management and problem-solving skills.
• Highly organised and ability to prioritise workload.
• Excellent interpersonal and relationship building skills.
• Ability to work accurately with close attention to detail.
• Fluency in English, strong communication and editing skills.
• Proven research skills.
• Ability to take initiative.
• Ability to maintain confidentiality of sensitive information.
• Some travel may be required for short periods of time.

Desirable:

• Interest in human rights, conflict resolution or democracy building.

The successful candidate should have the right to work in the United Kingdom.

EQUAL OPPORTUNITIES

DPI is committed to Equal Opportunities and Cultural Diversity.

DPI SAFEGUARDING STATEMENT

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Project Information 

Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund 

Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:  

• ‘It takes a village to raise a child’  

• ‘Anger without power leads to rage’  

• ‘Recognising the need to address Adverse Community Experiences’  

• ‘If you are not at the table, you’re on the menu’  

In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance.  Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.

Main Responsibilities 

This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance. 

You will embed the ethos of community organising across the project and its legacy by: 

• developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on 

• helping them to collectively identify the changes they want to see and create strategies to win those changes 

• strengthen institutions’ own abilities to achieve their missions. 

• Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections). 

We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another. 

Working as the Project Organiser for Citizens UK, your main responsibilities will include: 

Career Pathways Headings 

Build and manage projects and achieve work targets effectively 

• Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown

• Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring. 

• Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions 

• Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power 

Develop and manage external relationships 

• Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power 

• Map and develop an ecosystem of strategic relationships at the local level

• Ensure the YEF work is embedded within the local ecosystem of support for young people.

Communications 

• Support the interventions with communicating the impact of their work individually and collectively 

• Create comms outputs that communicate the work of the YEF project for internal and external stakeholders 

• Represent the organisation effectively to external audiences in meetings and at events

Generate income and resources 

• Support the interventions to seek additional funding to continue their work beyond 2027 

• Support local organisations to increase their capacity  

Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum 

• Conduct 5 relational one-to-ones per week 

• Identify and discern actual and potential leaders with the passion and ability to drive change

• Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training

• Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK 

• Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser) 

Strengthen institutions and develop a broad-based neighbourhood alliance 

• Ensure good understanding of the basic interests and traditions of typical member institutions

• Support the development of the Cardiff Citizens alliance 

• Support with running institutional development campaigns in a range of organisations in the local area 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Qualification in a subject of relevance to community work or community organising (D) 

Experience 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E) 

• Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

• Experience of building consensus between diverse stakeholders to drive progressive change (D) 

• Previous campaign experience (D) 

Key skills and knowledge 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E) 

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office (E) 

• Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D) 

Personal qualities & values 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E) 

Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance. 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Oxford Hospitals Charity is seeking an approachable, proactive, and personable individual to join our Hospital Engagement Team in a job-share role, working across the Oxford University Hospitals NHS Foundation Trust to make a tangible impact on the lives of patients and staff.

This role is offered as a job share, with each postholder working 18.75 hours per week, alongside a colleague who is already in post. As a Hospital Engagement Officer, you will be a key link between the charity and our hospitals, meeting, motivating and inspiring patients, visitors and staff. Based primarily at the Charity Hub desk in the John Radcliffe Hospital, this varied and rewarding role will make the most of your skills in customer care and relationship-building. Whether speaking to new NHS staff at weekly staff inductions, inspiring visitors to support the charity through fundraising, or working alongside our incredible team of volunteers, you will play an important role in raising the profile of Oxford Hospitals Charity across our hospital sites. Working closely with your job share partner, you will ensure a collaborative and consistent approach to engaging with our hospital communities.

As a job-share, the preferred working pattern for this post is two full days (8:30-4:30 worked between Monday and Friday) and an additional half day. Alternative working patterns will be considered. Please indicate your preferred working pattern in your cover letter.

The closing date for this role is Wednesday 15th April at 5pm and any interested candidates should apply by sharing their CV and a covering letter detailing why they are suitable and their preferred working pattern.

We request no contact from agencies please.

Type: Permanent, Full-time, 35 hours per week

Location: London, United Kingdom (Hybrid)

About MAP

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.

We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.

About the role

This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.

The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.

The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.

Key Responsibilities

The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.

A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.

The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.

As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.

About You

You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.

You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.

You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams. 

 How to Apply

Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting