Qualifications manager jobs in Downham market, norfolk

JOB TITLE: Membership Executive (Wales and Ireland) 

CONTRACT: Permanent, Part Time (21 hours per week) 

ORGANISATION: Royal Life Saving Society UK (RLSS UK) 

DEPARTMENT: Membership and Education

LOCATION: Home/Field based 
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required 

REPORTS TO: Head of Membership 

SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours

 
ROLE OVERVIEW 
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region. 

KEY TASKS, ROLES, AND RESPONSIBILITIES 

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
• To actively recruit and increase the number of clubs affiliated to RLSS UK 
• To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity 
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport 
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies 
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective 
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members 
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK 
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain 
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely 
• Ability to attend occasional evening events 
• Willingness to travel throughout Wales and Ireland as required

Other Duties & Responsibilities 

•  Lead on and support ad hoc projects as required 
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager. 
• To demonstrate and uphold the Society’s values and behavioural standards 
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers 
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme. 

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. 

PERSON SPECIFICATION 

Essential Relevant Experience, Skills and/or Aptitudes 

• Experience of working with volunteers and sporting clubs 
• Experience of planning, prioritising, and managing a varied work programme and number of projects 
• Experience of effective liaison with external stakeholders to deliver outcomes and impact 
• Able to communicate effectively with people at all ages and all levels 
• High level of computer literacy 
• Excellent accuracy in numeracy and literacy 
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills 
• A positive ‘can do’ attitude 
• Hold a Full UK Driving License, or have the ability to travel

Desirable Relevant Experience, Skills and/or Aptitudes 

• An understanding of lifesaving and water safety sector/community 
• An understanding of working with branches
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland 
• Demonstrable experience of increasing participation in underrepresented groups 
• Experience of working with governing bodies 
• Sport or Community Development qualification 
• Demonstrable experience of running or being involved in a sport club 
• Ability to adopt a flexible approach to work to meet the needs of the role 

YOUR STRENGTHS 

Personable – You can communicate effectively with people at all ages and levels. 

Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners. 

Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.

Empathy – You readily identify with other people’s situations and can see things clearly from their perspective. 

Initiative – You take independent action to make things happen and to achieve goals. 

Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges. 

Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage. 

Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential. 

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 13 May 2026

Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader

Magic Breakfast
Management Accountant
Salary: £43,500 – £48,500 
Permanent, Full-time (35 hours per week)
Fully remote (UK-based)

About Magic Breakfast
Magic Breakfast exists to ensure that no child is too hungry to learn. Every school day, we provide nutritious breakfasts to over 300,000 children and young people across England and Scotland, working with schools in areas of greatest disadvantage.
With 2.7 million children at risk of hunger in the UK, too many arrive at school without the fuel they need to concentrate, engage and succeed. Our work removes hunger as a barrier to learning — quietly, respectfully and without stigma.
We are now entering an exciting new phase as we launch Nourishing Futures, our long-term strategy to grow our impact, respond to changing policy and funding landscapes, and reimagine breakfast spaces as places where children can truly thrive.
To help deliver this strategy, we’re seeking an analytical and collaborative Management Accountant to strengthen our financial insight, planning and decision-making capability.

About the Role
Reporting to the Head of Finance, the Management Accountant plays a central role in transforming high-quality data into clear, decision-ready financial insight.
You will own Magic Breakfast’s management reporting, budgeting and forecasting frameworks, ensuring that financial information supports effective planning at departmental and organisational level. Acting as a bridge between transactional finance, financial accounting and emerging business partnering, this role is critical to improving financial discipline, transparency and impact across the organisation.
This is an ideal opportunity for a proactive management accountant who enjoys working closely with stakeholders, improving reporting and helping non-finance colleagues understand the story behind the numbers.
The role is fully remote, with occasional travel throughout England and Scotland as required.

Key Responsibilities
Management Reporting & Financial Insight

• Produce monthly management accounts including P&L, balance sheet summaries, cashflow insights and KPIs
• Own and continuously improve the management reporting framework to ensure clarity, relevance and usefulness
• Provide insightful variance analysis and tailored commentary for budget holders and senior leaders
• Develop enhanced narrative and visual reporting for leadership and trustee packs
• Work closely with the Financial Accountant to ensure alignment between management and statutory reporting

Budgeting, Forecasting & Financial Planning

• Lead the annual budgeting process end-to-end, including timetables, assumptions, templates and consolidation
• Coordinate in-year reforecasting, ensuring forecasts reflect up-to-date operational intelligence
• Support budget holders to translate operational plans into realistic financial forecasts
• Contribute to the development of financial and non-financial KPIs
• Proactively identify risks, opportunities and cost-saving initiatives

Funding & Commercial Support

• Support funding applications by preparing and reviewing budgets for grant bids and proposals
• Monitor and report on restricted funds from a management reporting perspective
• Produce financial models to support commercial relationships and decision-making
• Undertake first-stage financial review of commercial participator agreements, escalating where required

Financial Capability & Continuous Improvement

• Design and deliver budget holder training and ongoing financial literacy support
• Act as a financial sounding board for non-finance teams
• Improve management reporting within finance systems and reporting tools (e.g. Business Central, Power BI)
• Identify opportunities for automation, improved data quality and reporting efficiency
• Support finance systems enhancements, testing and implementation

About You
We’re looking for someone who combines strong technical skills with empathy, curiosity and a commitment to using finance as a tool for impact.
You will ideally have:

• A recognised accounting qualification (ACA, ACCA, CIMA or equivalent) (Part-qualified or qualified by experience also considered)
• Solid experience in management accounting, budgeting and forecasting
• Experience owning and improving reporting frameworks within complex organisations
• Strong Excel skills and experience working with ERP systems (Business Central desirable)
• The ability to create clear, compelling financial insight for non-finance audiences

How to Apply
Magic Breakfast are partnering exclusively with Allen Lane on this appointment. To find out more about the role or to discuss your suitability, please contact Iain Slinn at Allen Lane to arrange an informal conversation

APB exists to support Religious Order Bursars (and others) involved in the management of their charities. A vacancy in the post of General Secretary will arise later this year due to the retirement of the current post holder.

The General Secretary is responsible for the day-to-day administration and management of the Association which has over 200 members. The General Secretary ensures the APB website is kept up to date and useful resources are available to support members in their work. Each year an annual conference is held over either 3 or 4 days, and the General Secretary is responsible for the organisation of this. 

This is a home-based position that will require attendance at in person meetings from time to time and at the 3 or 4-day annual conference each October.

The post holder will need to be flexible and have a good knowledge of Microsoft office including excel, good administrative skills and an approachable manner as the key link for members. General knowledge of finance and accounts would be an advantage.

The closing date for completed applications is midday on Friday 1st May 2026.

Interviews to be held on Tuesday 12th May in the FCJ Centre, 32 Phoenix Rd, London, NW1 1TA

No agencies please.

Salary Level: Circa £26,000 per annum

Contract type: Permanent

Location: Home Based (UK wide travel as required)

Department: Analysis & Insight

Reports To: Data & Insight Analyst

About this role:

The Analysis and Insight (A&I) Team provides analysis and insight expertise to UK fire and rescue services (UK FRSs), the NFCC and its partners by way of advice and consultancy, research, data collections, data cleansing and validation, data analysis, reporting and horizon scanning. The team is passionate about cultivating the evidence-based culture that is developing within the NFCC and across UK FRSs.

What we are looking for:

We’re looking for a highly organised and detail focused Data administrator to support national data collections and reporting activity. The role is key to ensuring data is collected, validated and quality assured to a high standard enabling analysts to produce meaningful insights for internal and external stakeholders including government.

Working as part of a remote team, you will manage data requests, support survey activity, and provide administrative support, contributing to the effective delivery of quarterly and ad-hoc reporting.

What You’ll Bring:

Excellent Microsoft Excel skills (Pivot tables and charts, complex formatting, XLOOKUPs, Power Query) 

Excellent numerical skills with the ability to spot trends and anomalies 

Excellent attention to detail 

Excellent communication skills to be able to work as part of a team working solely from home 

Excellent organisational skills with the ability to prioritise and manage workloads effectively 

Experience in formatting data into an easily understandable format, e.g. templates, dashboards, reports etc. would be beneficial

Some understanding of data mining tools and techniques, such as SQL, R, Python would be beneficial 

Some experience of data visualisation tools such as PowerBI would be beneficial 

If this sounds like the role for you, please have a look at the Job Description on the NFCC website and apply.

How to apply:

Please complete the application form via the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date: 27th May 2026

Interviews: On the 5th & 9th June 2026 (via Microsoft Teams)

PLEASE NOTE – THIS VACANCY MAY CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

This is a vital role for the Bikeability Trust in leading the management of over £78 million of Active Travel England grant funding to 2029 for the provisiion of Bikeability training and management of the grants programme. We are also launching a new fundraising and income generation strategy for the next three years. You will have significant experience of charity finance and reporting. An established leader with excellent financial acumen, you will have used these abilities to establish and maintain effective relationships with colleagues, external stakeholders and networks.

We are seeking a talented and creative Communications Officer to join our dynamic team to cover a period of maternity leave. The Communications Officer will play a crucial role in enhancing the ASE’s external and internal communication efforts. The ideal candidate will be a talented multitasker with excellent communication skills, a strong grasp of social media platforms, maintaining website content using a CMS, graphic design expertise, and a keen eye for detail. This individual will be responsible for enhancing our brand presence, engaging our audience, and maintaining consistent and effective communication across various channels. Understanding that this is a broad role, if you are experienced in one area but would need a bit more guidance in another then we are still interested to hear from you.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.

As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.

Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.

The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:

• Senior leadership experience in a complex, multi‑site environment.
• A track record of delivering large-scale programmes and leading distributed teams.
• Strong strategic thinking, problem‑solving and relationship‑building skills.
• Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
• Excellent judgement, communication skills and the ability to influence at all levels.
• Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
• A collaborative, inclusive leadership style aligned with Shannon Trust’s values.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews, which will be held online, are planned for the w/c 18th May.

Role Overview 

You will be part of Shine’s specialist Health Team, providing condition-specific health advice and support to people of all ages living with spina bifida, hydrocephalus, Normal Pressure Hydrocephalus (NPH) or Idiopathic Intracranial Hypertension (IIH). You will support delivery of, delivering an established, evidence-based programme, promoting good self-management and care, and enabling our members to live in optimum health. 

You will deliver high-quality, person-centred physiotherapy assessments, treatment, and advice to children, young people and adults with a wide range of physical needs, enabling them to maximise independence, function, and quality of life. 

The role is home or hybrid based; member contact is predominantly via phone and video calls. 

This job role is an exciting opportunity to join our specialised service delivering spinal stimulation. You will be attending a 2-day physiotherapy clinic once a month. Clinics take place on a rolling programme of one location per month, current locations include Birmingham, Bristol, Leicester, Leeds and Oxford but these may vary.

There will be occasional travel required across wider areas and nationally including attendance at conferences and meetings at our head office in Peterborough.

Benefits to working at Shine  

• Competitive salary: Review due April 2027  

• Regular working hours, and no shift work (some occasional weekends or evenings)    

• 3% pension contribution  

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year   

• Additional annual leave awarded for ‘long service’  

• Opportunity to purchase additional annual leave  

• Broadband allowance for home-based roles  

• Life insurance after 12 months’ employment    

• Access to our Employee Support Programme and Mental Health First Aiders   

• Reimbursement for HCPC registration 

• Support to learn and develop including specialist training for Spinal Stimulation and ongoing mentoring and clinal supervision. 

How to apply   

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.   

If you would like to discuss the role in more detail or have any questions, please contact Lindsey Reid, Head of Health.

To apply please submit your CV and supporting statement*, which should outline your interest and explain how you meet the role criteria

*Please note applications without a supporting statement will not be accepted*

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

Closing date: Monday 18th May at 11pm 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.    

Interviews (virtual): Thursday 28th May 2026 

Please see full details of the job description and person specification below and on our website.

Location - Hybrid (based at home or local community) with regular travel in the South of England 

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

· Salary: £18,696 (3 days)/£24,928 (4 days)

· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Monday 11 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).

You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

Benefits: 

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings)   

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment   

• Access to our Employee Support Programme and Mental Health First Aiders  

• Support to learn and develop  

How to apply  

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.  

If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.  

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.  

Closing date:  Monday 17th May 2026 at 11pm  

Interviews:  Tuesday 26th May 2026  (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.  

Please see full details on the Job Description and Person Specification document below and on our website.

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

Want to challenge the disruptive role of the fossil fuel industry in our politics, society and culture? Culture Unstained is looking for a Campaigner to join our small but impactful team in the UK, at a key moment in the exciting campaign to end fossil fuel sponsorship of culture.

If you’re committed to climate justice and its intersecting struggles including decolonisation and anti-militarisation and inspired by art, culture and creativity with a strong understanding of the politics of the climate crisis and the dynamics of the fossil fuel industry’s ongoing role in driving it - we want to hear from you!

Key Details

• £52,186.09 pro rata, working from home, 3.5 days per week, 18 months fixed-term contract
• Application deadline: end of Sunday 10 May 2026 (midnight, UK time)
• Applicaition process: please visit our website for full application guidance and documents
• Interview dates: w/c 18 May. Interviews are provisionally scheduled to take place on 20 and 21 May.
• Suggested start date (negotiable): w/c 20 July 2026

Employment conditions

Salary: £52,186.09 pro rata (£36,530.26 for 3.5 days).

Location: Working from home, with preference for candidates in the UK.

Hours: 3.5 days per week with occasional evening/weekend work for which time off in lieu will be given. We allow for flexible working but with some core hours. 

Duration: 18 month fixed-term role. 

Benefits: 10% employer pension contributions; flexible hours; 21 days holiday per year for a 3.5 day per week post (plus bank holidays and Christmas break and your birthday); a caring and learning culture within a non-hierarchical workers cooperative; progressive employment policies including generous paid sick leave, paid carers’ leave and paid family leave. As part of trying to create a more sustainable organisation, we have adopted a shorter working week.

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA+, Disabled people and those who identify as working class or have done so in the past. If we can offer support with the application process please do get in touch. If you’re excited about this role but your experience doesn’t align fully with the job description, we’d love you to apply anyway. Please contact us if you require any support or adjustments for you to navigate this application process.

About Culture Unstained

Culture Unstained is a campaigns and investigations organisation which primarily works to end fossil fuel sponsorship of culture, undermining the industry’s ‘social licence to operate’. We believe that targeting cultural sponsorship gets to the core of challenging the disruptive role of the fossil fuel industry in our politics, society and culture. 

We work to end the social legitimacy and cultural power the fossil free industry currently gains from its involvement in culture and art – most visibly by sponsoring museums, galleries and other arts organisations – in order to bring about a world where cultural organisations draw an ethical red line and proudly reject funding and other ties to those involved in fuelling the climate crisis. 

We adopt an intersectional, rather than single-issue approach, to our campaigns and are committed to climate justice. This means joining the dots between fossil fuel sponsorship, militarisation, frontline struggles, decolonisation and restitution campaigns, and Palestinian liberation. 

Over the last decade, we have made cultural spaces into some of the most visible battlegrounds for a showdown between people and polluters. We have spearheaded headline-grabbing campaigns that have mobilised new networks of artists, workers and youth activists, and led to major wins, including the end of Shell and Equinor’s partnerships with the Science Museum and BP’s sponsorship of the Royal Opera House and The British Museum’s major exhibitions. In 2025, as a result of our track record of success and ongoing advocacy work, the Museums Association trade body passed a new Code of Ethics which now expects museums to ‘transition away from’ fossil fuel sponsorship.

As a Workers’ Co-operative, we all participate in decisions relating to overarching strategy and working conditions.

About the role

Culture Unstained is looking for a Campaigner to join our small but impactful team in the UK, at a key moment in the exciting campaign to end fossil fuel sponsorship of culture. 

You will be working with our existing team on core campaigns such as the Science Museum and The British Museum, as well as contributing to our wider strategic work, which includes:

• Centring and amplifying the demands of impacted communities, in line with our values of climate justice and decolonisation.

• Cultivating opposition to fossil fuel sponsorship in the theatre and live music sectors, building upon our existing campaign against the Royal Bank of Canada’s sponsorship of The Old Vic theatre and instigating our first mobilisations against the recent fossil fuel sponsorship deal of a major music venue.

• Developing a mandate for sector-wide bodies, governments and multilateral organisations to implement bans on fossil fuel sponsorship and advertising, following the precedent of controls on tobacco promotion.

• Achieving consistent parliamentary scrutiny of fossil fuel industry conduct and cultural sponsorship through wider strategic engagement with parliament and culture sector bodies, alongside international advocacy activities.

• Researching and campaigning on fossil fuel industry influence on education and young people, including STEM education programmes and competitions.

• Creating the conditions for a broader cultural shift by engaging with artists and the wider culture sector through advocacy, relationship-building and convening e.g. providing sector-facing guidance on ethical sponsorship and fundraising.

• Strengthening the national and international ‘Fossil Free Culture’ movement, by resourcing and supporting allies across the wider movement.

Once in post, your role will likely mainly focus on two or three of the above areas depending on your skills, experience, interest and fit with the wider team. We would welcome ideas from you at the interview stage relating to any of our areas of work.

Key responsibilities

In this role you will be responsible for developing and implementing the campaign to end UK fossil fuel sponsorship of culture in collaboration with the rest of the team. Our work is often fast-paced and reactive, and key responsibilities include:

• Incorporating climate justice and solidarity principles into our work and creating opportunities to centre people on the front lines of climate justice and intersecting struggles;
• Contributing to research and investigations work to scrutinise fossil fuel companies’ sponsorship deals and business plans;
• Undertaking strategic media and communications work to ensure that fossil fuel sponsorship remains one of the most controversial debates within the culture sector and more widely, including pitching media stories, writing press releases, building relationships with key journalists in the mainstream and arts media, and producing public communications materials such as briefings, blogs and social media content; 
• Direct engagement with decision-makers and regulatory bodies through, for example, written consultations, meetings, parliamentary events;
• Building relationships across the culture sector and with networks of NGOs, campaigners and frontline organisations, and working collaboratively with a range of organisations/contacts at significant campaign moments
• As a member of a Workers’ Co-operative you will also participate in decisions relating to overarching strategy and working conditions, as well as maintaining the effective running of the organisation.

About you

We are interested in your skills and potential for the role and realise that these may not come from formal educational qualifications or specific work experience, so please feel free to draw on any experience which has been gained in any informal, unpaid, self-directed or community-based settings to tell us why you’re right for the role. We understand you might not have direct experience of everything listed but if you feel you could be a good fit for our organisation, please do apply.

• You have a demonstrable commitment to climate justice and/or its intersecting struggles including decolonisation, anti-militarisation and broader social justice campaigns.
• You have experience of working as part of, or in solidarity with, communities on the front lines of social and/or environmental justice struggles, and/or groups which are under-represented in the climate justice movement.
• You’re inspired by art, culture and creativity with a strong understanding of the politics of the climate crisis and the dynamics of the fossil fuel industry’s ongoing role in driving it.
• You can develop and implement campaign strategies and/or action-focused research and investigations to bring about real-world change.
• You have strong written and oral communication skills in English, and can write and edit high quality briefings, punchy blogs, effective press releases and impactful social media posts, as well as undertaking and writing-up new research. 
• You have the ability to quickly process information and translate it into new campaign strategies, tactics and materials, and some experience of successfully placing stories in the mainstream media, speaking to journalists or being a spokesperson;
• You enjoy working and taking decisions collaboratively and accountably as part of a small team in what is often a fast-paced environment, and are self-motivated with a high level of initiative and the ability to manage your work independently.
• You might (but not necessarily) also have a background, skills or experience in:
  • Strategic communications or public affairs;
  • Engaging decision makers in achieving policy change;
  • Sectors where the fossil fuel industry is seeking to buy influence and social legitimacy such as the culture sector (live music, theatre, museums etc), science or STEM education.
  • Experience of submitting successful funding applications and managing organisational finances.