Safeguarding jobs

Why choose a career at the Together Trust charity? Find out from your potential future colleagues!

 Location: Hybrid working – home and Cheadle (Stockport) with some occasional travel to services in the Greater Manchester area

Salary: £43,150 with incremental pay increases every two years

Hours: 37.5 hours per week

Contract: Permanent

About the role

As one of the UK's best employers, we are looking for an experienced and values- driven Recruitment Manager to lead the Together Trust’s talent acquisition strategy and end-to-end recruitment lifecycle. This is a key leadership role within the People, Culture and Digital  team ensuring we recruit the right people, in the right place, at the right time – while delivering an inclusive, compliant and high-quality candidate experience.

Reporting to the Head of Workforce Analytics & Operations, you’ll combine strategic thinking with hands-on leadership, using data and insight to continuously improve recruitment outcomes across a diverse and purpose-led organisation.

What you’ll do

• Lead the development and delivery of Together Trust’s talent acquisition strategy
• Contribute up to date recruitment expertise and insights to the Trust-wide strategic workforce planning
• Manage and support a busy central recruitment team, role-modelling compassionate and inclusive leadership.
• Manage internal and external stakeholder relationships seeking to understand their requirements
• Drive inclusive recruitment practices and remove barriers for candidates wherever possible.
• Be confident and capable in using data, benchmarking and workforce insights to inform decisions

 What We're Looking For:

• CIPD Level 5 and degree level qualification
• Confident using recruitment and workforce data to inform decisions
• Strong knowledge of recruitment systems, compliance and employment law
• Proven experience managing a busy and passionate team
• Advanced literacy and ICT Skills (ATS, Excel, SharePoint)

Why Join us?

• Annual Leave 27 day holiday plus bank holidays rising to 30 after 5 years, 33 days after 10 years
• Comprehensive training and development opportunities,
• Wellbeing support including Mental Health First Aiders, opportunities to work from home, and free weekly yoga sessions  in person or online
• Inclusive networks for colleagues to join if they’d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together).
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, shared parental leave and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc and cycle to work scheme
• Eligibility to apply for Blue Light card
• Refer a friend scheme -be rewarded for recommending a friend to work with us
• Long service awards including cash gifts and extra holiday.
• Access to our Employee Assistance Programme for you and adults at your home.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our colleagues, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Interviews will be held on 21 May 2026.  

We reserve the right to close this vacancy early if we receive sufficient applications.  

 Applications are encouraged from all inclusive of age, disability, marriage or civil partnership, pregnancy and maternity, religion and belief, race, sex, sexual orientation, trans status and socio-economic background. We are committed to making reasonable adjustments for people with disabilities. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience, you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for a dynamic, enthusiastic and forward-thinking Capital Project Manager to oversee the management and development of the school estate.

Reporting to the Head of Estates and Projects and working with the estates team, you will be responsible for delivering the capital developments across the estate, including a focus on new schools, sustainability projects and efficiency standards.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Managing SCA project priorities, budgets and delivery from inception to end of defects
• Managing the opening and delivery of new free schools with the DfE, design teams and local authorities
• Managing and supporting estate condition, maintenance and asset management
• Managing capital elements of academy conversion projects
• Planning, procuring and delivering high-quality estate and project services
• Managing and monitoring external technical advisors
• Managing health & safety across all project lifecycles
• Managing third-party suppliers and consultants
• Managing consultations, admissions, branding, marketing, FF&E and uniforms for new schools
• Providing professional property services and ensuring compliance with legislation and regulations
• Assisting with estate-related policies, procedures and statutory frameworks
• Contributing to capital fund prioritisation and overseeing capital projects
• Assisting in developing a carbon reduction strategy
• Managing and supporting key building programmes and reporting to senior leaders
• Contributing to monthly project performance reports

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• A relevant undergraduate degree or equivalent experience in a project management environment
• Evidence of continued professional development
• Project management experience within education, not-for-profit or public sector 
• Experience of coordinating projects in complex and challenging environments
• Demonstrable successful delivery of project outputs to required time, quality and cost
• The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
• Proven and well-developed interpersonal skills, including excellent written and spoken communication
• Good administrative, finance and organisational skills
• Good working knowledge of Microsoft Office 365 applications, including strong Excel skills
• The ability to work independently and flexibly with your own initiative on various ongoing projects
• A professional working ethic and a commitment to high standards
• The ability to ensure that confidentiality is always maintained
• The ability to upskill oneself with new areas of expertise

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Job Title:Community Fundraiser

Salary: £18,000 per annum (pro-rata of full time equivalent £30,000)

Team: Supporter Engagement

Hours: Part Time, 22.5

Contract Type: Permanent

Location: Hybrid - SSH / WFH, TW12 3RA

About Shooting Star Children’s Hospices

Do you want to develop your fundraising career in community fundraising and create a lasting impact for families now and in the future?

We have an exciting opportunity for a Community Fundraiser to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans for expansion and further enhancing our services to support even more families in need. If you’re passionate about making a difference and want to be part of a team dedicated to raising vital funds and awareness in the community, we’d love to hear from you.

About the role

We are looking for an enthusiastic and motivated Community Fundraiser to join our Community Fundraising team. Community is at the heart of Shooting Star Children’s Hospices, and our community fundraising team play a vital role in building relationships and raising funds across our community and catchment. As a Community Fundraiser you will enjoy working with people and supporting the community to maximise, they’re fundraising efforts for Shooting Star.

Shooting Star Children’s Hospices is a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

As a key member of our Community Fundraising team, you will work closely with the Senior Public Fundraising Manager and Head of Supporter Engagement on new and existing fundraising activities, helping to maintain and develop existing relationships and work proactively to identify new contacts and opportunities for development. 

About you

This role requires experience in fundraising or relevant transferable skills gained from a comparable role. This is an exciting opportunity to join a growing team within a charity that makes a meaningful impact across our communities. We welcome applications from candidates with experience in fundraising, marketing or sales, as well as those who can demonstrate strong relationship management skills gained in other roles.

With strong customer service and administration skills, you will have the ability to work independently, while collaborating effectively as part of the wider fundraising team, to support the growth and success of our income.

This role involves attending events and meetings throughout the catchment area, some of which take place during evenings, early mornings or weekends. Any additional hours worked will be recognised through time off in lieu where appropriate, and reasonable travel expenses will be approved in line with our expenses policy.

While the post is based at our Hampton hospice, the role involves travelling regularly across Shooting Star Children’s Hospices’ catchment area, so a full UK driving licence and access to a car are essential.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Laura McCaul if you have any questions about this role.

Closing Date: 29/04/2026

Department: Communications & Public Affairs

Contract type: Permanent 

Hours: 37 hours per week

Salary: Circa £30,000 per annum

Location:  Home Based (UK wide travel as required) 

The Role:

The Digital Content Officer will support the implementation of digital communications plans that will help NFCC to deliver on its vision of being a digital first service to support fire and rescue services and the communities they serve. This will include developing and enhancing NFCC’s digital presence across the corporate website, online engagement platforms, and wider online and social media channels. The postholder will work to support the Digital Communications Manager and wider Communications team in the implementation of our Digital Communications Strategy which seeks to establish NFCC platforms as the go-to place on information about our work and resources. They will work closely with the Content and Guidance, IT and Digital Transformation teams, and other departments, to help establish and maintain a standard of excellence across website content, social media, and elements of digital design. 

What you will be doing:

Website content 

• Upload content across NFCC’s website and NFCC Connect, ensuring it is well-structured and aligned with NFCC’s style, accessibility and quality standards 

• Be involved in the development of web templates to support a variety of NFCC products

• Work within bespoke Wordpress modules to implement agreed edits and upload content 

• Work with content owners to make best use of existing branding guidelines and templates for NFCC products.

• Work with internal content owners to prepare and publish digital content, ensuring consistent style and adherence to NFCC brand guidelines. 

• Ensure all NFCC content adheres to WCAG2.2 AA standards 

 Social Media

• Schedule, publish and monitor social media content across NFCC’s channels (currently X, Facebook, LinkedIn and YouTube), ensuring posts are timely, engaging and consistent with agreed communication plans. 

• Identify opportunities for promotion of NFCC products and fire and rescue service activities in a coordinated way across digital platforms

• Working closely with the media team, identify engagement opportunities by monitoring news, sector developments and platform activity. 

• Track and flag emerging issues, misinformation risks or reputational concerns across social platforms.

Digital Design & Asset Production

• Produce and edit basic digital assets (e.g., social graphics, web banners, visuals for newsletters), following NFCC brand and design templates. 

• Collaborate with colleagues to prepare materials for campaigns, webinars, and NFCC events. 

Additional Duties

• Provide wider communications support when required, including drafting short articles, internal updates, and member communications. 

• Participate in NFCC events, conferences, team away days and in-person meetings as required (travel costs covered). 

• Undertake other duties consistent with the role’s purpose, supporting the overall aims of the Communications and Public Affairs team. 

Who we are looking for:

• Demonstrable experience of Wordpress or similar content management systems (CMS) 

• Understanding and proven ability to use HTML to adapt web content where needed

• Experience of delivering projects in a communications environment. 

• A working knowledge of digital concepts and best practice including digital design, accessibility, user experience (UX) design and user interface (UI) design. 

• Experience in designing and delivering graphics, editing images, and basic web design. 

• Experience using the Adobe suite, especially Illustrator, PremierPro, and InDesign or functionally similar software.

• An understanding of copywriting and editing suitable for a range of digital platforms. 

• Proven track record in successfully driving social media activity as part of an integrated digital communications plan. 

• Ability to work to tight deadlines and maintain focus on longer-term priorities. 

• Excellent wider digital skills including competent use of the entire M365 suite 

• Commitment to professional development and a ‘returning with learning’ programme to support the wider development of the Comms team. 

If you think this could be the role for you, please have a look at the Job Description and apply.

What you can expect: 

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.

We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan, access to an Employee Assistance Programme and flexible working. 

How to apply:

If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button below. Please note, CV’s will not be accepted for this position.

Closing Date:  8th May 2026  

Interviews:Week commencing 18th May and week commencing 26th May 2026 (via Microsoft Teams) 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

We are currently looking for a Senior Operations Manager to cover Yorkshire and the Humber deputising for the Area Manager as required.

The role will span the Yorkshire and the Humber (YatH) region and will have a focus on:

• Commissioner relationships
• Project management
• Performance and management of teams
• Engagement, building networks and partnership working

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes.

We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.

You will deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes. You will also develop, implement and manage strategic work and specific projects across the region and will need a good mix of skills to enable them to plan, organise and innovate.

You will have a proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime.

This role involves regular travel throughout Yorkshire and the Humber from a home base and due to this, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

To be successful in this role, tt is essential that you;

• have experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
• have knowledge and understanding of safeguarding and other regulatory requirements
• can show a track record of delivery of services similar in nature of those within Victim Support or a comparable agency
• are an experienced leader with excellent leadership and management skills including experience of managing change and processes across multi-functional teams
• are able to provide analysis and interpretation of data and reporting on findings
• have the ability to work with partners and build positive relationships at operational an strategic levels
• have the ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
• have the ability to manage a demanding workload and balance priorities
• can provide leadership, communications and actions that will exemplify the organisation's values

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Salary: £15,600–£18,000 per annum (£26,000–£30,000 FTE equivalent)

Contract type: 1-year fixed term (end date July 2027); part-time (3 days per week, 0.6 FTE) 

Location: London, Birmingham or Bristol

Hybrid: Envision operates a hybrid working policy with one day per week in a regional office, plus ad-hoc travel across regions for events and training. 

Role: This is an exciting opportunity to champion youth voice across Envision and support young people as they transition beyond our programmes. 

As Youth Engagement and Transitions Officer, you will lead and coordinate our Youth Advisory Group, ensuring young people have genuine influence over organisational priorities and decision-making. You will develop and maintain a thriving graduate and alumni network, creating opportunities for continued connection, mentoring and professional development. You will also design and deliver a Transitions Programme that supports young people as they move into education, employment or further opportunities, working with our Partnerships team to engage Envision's corporate partners where relevant. 

Youth voice will run through everything you do. Working closely with the Communications Manager, you will ensure young people's perspectives are authentically reflected across our communications - from social media and campaigns to case studies and co-created content. You will be part of the Programmes and Impact Team, collaborating with colleagues across London, Birmingham and Bristol to embed meaningful youth participation at every level of the organisation. 

Key Responsibilities: 

• Lead and coordinate the Youth Advisory Group and internal youth voice working group 

• Design and deliver a Transitions Programme and graduate/alumni network 

• Develop events, mentoring and networking initiatives for graduates 

• Support youth-focused communications including content creation and co-produced materials 

• Build relationships with partners and stakeholders to create opportunities for young people 

• Collect data and contribute to monitoring and evaluation of youth engagement activities 

Essential Experience, Knowledge and Competencies: 

• Experience facilitating activities with young people, including creating and co-creating engaging sessions and adapting to the needs of the group 

• Strong project management and organisational skills with the ability to manage your own time to meet deadlines 

• Experience working on projects with multiple stakeholders, communicating effectively in writing and verbally 

• Commitment to Envision's vision, mission and values 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We actively encourage applications from candidates from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. Envision graduates will be guaranteed a first-round interview. 

To apply, please submit your application via Charity Jobs.

Deadline — Midnight, Sunday 17th May 

Please note: 

• Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time. 

• We will only be contacting candidates who have been shortlisted for interview. If you do not hear from us, please assume your application has been unsuccessful. 

• Successful candidates will be subject to a full Enhanced DBS check and reference checks. 

Job Title: Partnerships Officer

Duration: Permanent

Hours: Full time – 36 hours per week (job share/part-time considered)

Salary: £32,700 per annum, plus pension and benefits

Location: Homebased

Overall job purpose

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.

They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.

The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on Wednesday 27 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Pitsea or Colchester, covering the Essex area

Are you someone who loves connecting people to opportunities, helping them overcome barriers, and supporting them to thrive in their community? If so, we’ve got a brilliant opportunity for you as we’re looking for a Community Connector to join our Essex Outreach Support Service. 

In this role, you will work closely with Peabody’s Community Investment team to deliver our social value offer across Essex. You will help customers access employment, apprenticeships, volunteering opportunities and other local community assets. You’ll build strong relationships with local groups, organisations and networks, and engage directly with customers to design and deliver workshops that promote social inclusion, wellbeing, and meaningful occupation.

What your day might look like

• Start your day by connecting with customers, helping them identify the opportunities, skills or support they need to move forward.
• Build relationships with local community groups, employers and partners, linking customers to meaningful activities and social networks.
• Design and deliver engaging workshops that promote inclusion, confidence and wellbeing.
• Work flexibly across Essex to meet customer and community needs.

What makes this role special

You’ll be part of a service that puts people at the heart of everything. Whether you’re supporting someone to take their first steps back into work, introducing them to a local community group, or helping them build confidence through a workshop.You’ll have the chance to shape local partnerships, open doors for individuals who face exclusion, and create social value that strengthens whole communities. 

It’s a role where your creative ideas, empathy, and passion for people will shine.

What We’re Looking For

You will be

• Ambitious – for our customers, communities and colleagues.
• Caring – in how you work and communicate.
• Collaborative – working effectively with partners.
• Empowering – supporting customers to grow.
• Trusted – reliable and consistent in what you deliver.

What you’ll need

• Ability to communicate clearly and confidently with customers, staff and stakeholders.
• Strong organisational skills and the ability to prioritise with minimal supervision.
• Ability to build positive, collaborative relationships with partners and networks.
• Experience planning or facilitating group workshops or community sessions.
• Understanding of confidentiality, data protection and privacy.
• Flexibility to work across the Essex service where demand is high.
• Ability to work flexibly, including some evenings or weekends.
• Strong team‑working skills and the ability to support and be supported by colleagues.
• Experience or knowledge of handling disclosures and raising safeguarding concerns.
• Understanding of adult and child safeguarding legislation, policies and procedures.
• Budget management and tracking spend

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Please read before applying

This is not a carer role - it’s about empowering people, not doing tasks for them. You’ll support customers to build resilience, learn new skills and take control of their lives. You must be confident working in the community and travelling independently around the Essex area.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 6th May 2026 at midnight. Interviews will be taking place in person no later than the 15th May at Pembroke House, Pitsea office. 

Supporter Helpdesk Officer

Salary: Grade 1.2 - £26,227.50 per annum pro rata + excellent benefits including 30 days holiday and flexible working

Location: Sheffield- hybrid

Part time: 14 hours working Wednesday and Friday from 8.45 am to 4:30pm. Please note this working pattern is not negotiable owing to the needs of the service

Contract:  Permanent

Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.

About the role 

You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration.  Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.

About you 

With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team 

Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making
• We work together to achieve our shared purpose

Please note, your application will not be accepted without a supporting statement. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you a motivated professional who can uphold high standards of quality?

Delivery Programme Coordinator (Connect To Work)
Contract type: Permanent
Working hours: Full Time - 37 hours per week
Salary: Circa £34,815 per annum
Location: Lobley Hill Community Centre, Gateshead NE11

About Us

Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About You and The Role

We’re looking for an organised and driven Delivery Programme Coordinator to support and lead the delivery of our Connect to Work programme, helping people with complex barriers move into sustainable employment.

As our Delivery Programme Coordinator, you’ll oversee the day‑to‑day delivery of the Connect to Work programme across Groundwork North East and our Employment Specialist partners. You will ensure delivery is high-quality, consistent with IPS (Individual Placement & Support) fidelity standards, and aligned with programme outputs and outcomes.

Working closely with the Partnership Manager, you'll coordinate delivery partners, track performance, lead reviews, and drive continuous improvement to support people into sustained, meaningful employment.

We're looking for someone who will bring:

• Strong experience coordinating community, employment or youth programmes.
• Excellent organisational, communication and partnership‑building skills.
• Experience monitoring performance, analysing data and producing reports.
• A strong commitment to equitable access, safeguarding and continuous improvement.
• Ability to work collaboratively and independently in a fast-paced environment.
• Flexibility to work occasional hours outside the standard working day.

Closing Date: Thursday 30th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Candidates may also be searching for similar roles such as: Quality Assurance, Programme Delivery, Compliance Coordinator, Information Management, Programme Improvement, Governance Coordinator or Programme Integration.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Community Engagement Coordinator will support the development of our partnership network and the delivery of our work in Wales. This will involve communicating and engaging, in person and online, with a range of delivery partners, building relationships, communicating about our work and coordinating the day-to-day operations of our programmes.  There will also be a level of general administration and support.

It is a very varied role that involves working with a wide range of external stakeholders, including practitioners working in early years settings, schools, libraries as well as community groups and other charities, as well as internal colleagues across BookTrust.  The role includes both outward facing work such as organising and attending events, visiting new and existing partners, communicating directly with delivery partners and on our social media as well as internal project administration and co-ordination, and office administration. The Community Engagement Coordinator will also contribute to the development of new activities and programmes.

We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. Equally comfortable co-ordinating and undertaking a wide range of day-to-day operational tasks A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.

You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.

A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.

Please apply via our vacancies website along with your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than 600 words.

Closing date:Sunday 3 May 2026 at 11:59pm.

Interview dates: There will be two rounds of interviews, the first interview will take place on either Wednesday, 13th May or Friday, 15th May via Teams. The second round of interviews will be face to face and will take place on Thursday, 21st May. 

Bydd y Cydlynydd Ymgysylltu Cymunedol yn cefnogi datblygiad ein rhwydwaith partneriaeth a chyflawni ein gwaith yng Nghymru. Bydd hyn yn cynnwys cyfathrebu ac ymgysylltu, wyneb yn wyneb ac ar-lein, ag amrywiaeth o bartneriaid cyflawni, meithrin perthynas, cyfathrebu am ein gwaith, a chydlynu gweithrediadau dyddiol ein rhaglenni. Bydd lefel o weinyddu a chefnogi cyffredinol hefyd.

Mae'n rôl amrywiol iawn sy'n cynnwys gweithio gydag ystod eang o randdeiliaid allanol, gan gynnwys ymarferwyr sy'n gweithio mewn lleoliadau blynyddoedd cynnar, ysgolion, llyfrgelloedd, yn ogystal â grwpiau cymunedol ac elusennau eraill, yn ogystal â chydweithwyr mewnol ledled BookTrust. Mae'r rôl yn cynnwys gwaith allanol fel trefnu a mynychu digwyddiadau, ymweld â phartneriaid hen a newydd, cyfathrebu'n uniongyrchol â phartneriaid cyflawni ac ar ein cyfryngau cymdeithasol, yn ogystal â gweinyddu a chydlynu prosiectau mewnol, a gwaith gweinyddu swyddfa. Bydd y Cydlynydd Ymgysylltu Cymunedol hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd.

Unigolyn cadarnhaol a brwdfrydig sy’n meddu ar y gallu amlwg i ddatblygu perthynas a gwneud cysylltiadau ar draws ystod eang o bobl a grwpiau. Yr un mor gyffyrddus wrth gydlynu ac ymgymryd ag ystod eang o dasgau gweithredol beunyddiol. Cyfathrebwr cryf gyda'r gallu i gyfathrebu'n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.

Rhywun a allai fod wedi gweithio o fewn neu ar draws cymuned neu ranbarth penodol, mewn allgymorth neu brosiect o fewn y trydydd sector. Unigolyn uchel ei gymhelliant sy’n meddu ar y gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.

Byddai cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen, yn werthfawr.

I ymgeisio am y swydd ewch i'r dudalen swyddi ar ein gwefan gyda CV a llythyr cais yn dangos sut ydych yn bodloni'r gofynion manyldeb person a'ch cymhellion dros ymgeisio am y rôl. Ni ddylai'r llythyr cais fod yn fwy na 600 gair.

Dyddiad Cau:Sul 3 Mai 2026 am 11:59pm.

Dyddiadau Cyfweliadau: Bydd dwy rownd o gyfweliadau, cynhelir y cyfweliad cyntaf naill ai ddydd Mercher, 13eg Mai neu ddydd Gwener, 15fed Mai dros Teams. Bydd yr ail rownd o gyfweliadau wyneb yn wyneb a bydd yn digwydd ddydd Iau, 21ain Mai.

Job Purpose

We are looking for a versatile and enthusiastic public-facing team member to support the development, launch and operation of ANT’s new commercial ventures - including plans to launch ecotourism, commercial rental offerings at Lower Chew Forest and carry out scoping of green burials - to start generating commercial income which can go back into supporting the charity’s ongoing work. 

This is a dynamic role that will involve supporting the successful launch and operation of new ventures through focusing on optimising and improving the experience of paying visitors to the site, taking into account all aspects of their journey with us - from hearing about us and booking to their actual visit, and onto aftercare and follow-ups to encourage repeat visits. As part of this, the role will also support the development of new branding and marketing materials and ‘added value’ extras that can enhance the visitor experience and generate additional revenue.

You will be joining a small but mighty team working hard to make exciting new ideas a reality and a success.

Main responsibilities

• Leading on ensuring excellent visitor experience, including facilitating bookings; fielding customer service needs, enquiries & issues (digital, on the phone and in person); identifying and solving or escalating issues; and tailoring our digital marketing and on-site offerings to ensure guest satisfaction

• Supporting with the development of new branding and marketing materials for commercial ventures as required, focusing initially on our new ecotourism offering at Lower Chew Forest

• Supporting the operational setup and smooth running of ecotourism at Lower Chew Forest, for example through researching possible operational approaches, systems and tools, making recommendations and supporting their implementation and smooth running

• Researching, proposing and implementing ancillary offerings for guests (such as experiences, events and memorial items) which both add value to their experience and generate additional revenue for the charity, and forming the partnerships to deliver them - including working alongside our fundraising team

• Collecting, collating and analysing visitor data - such as reviews, feedback, spend and engagement with our various offerings - and reporting on these with recommendations to management and trustees 

• Supporting a small but busy and growing Business Development team flexibly as needs change - for example by supporting the development of new ventures such as biochar production, or the scoping of emerging commercial opportunities across the Lower Chew Valley and beyond 

• Work with the wider Avon Needs Trees team to help build a resilient, multi-site charity with a flourishing commercial arm, undertaking other work necessary to pursue our aims

• As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities

• Other duties and opportunities as required
   

Working relationships and expectations

• You will be part of the Commercial Team reporting to the Head of Business Development

• Hybrid working between home, our office (currently on Lower Castle Street, Bristol) and our sites in the Lower Chew Valley (near Hustrete), with the expectation of being present in our office or on site more than half the days on the typical week

• Occasional evening and weekend working will be required but this is not a substantial feature of your role

• Our staff maintain an appropriate level of confidentiality, professionalism and discretion at all times

• Our staff comply with organisational policies, procedures, and guidance, and external regulations and laws.
   

Person Specification

Essential

• Passion and commitment to addressing the climate and nature emergencies in general (and woodland creation in particular)
• Ambitious and positive about exploring new ventures, generating new ideas and developing new commercial offerings that offer both an excellent customer experience and provide income to support the charity’s wider work
• Strong communication skills with a warm public-facing approach, and experience working directly with the public in a customer service setting
• Excellent people and conflict management skills
• Good project management skills and experience working with external partners, contractors, agencies and/or operational staff -  in a public-facing tourism or other setting
• Ability to thrive in a multidisciplinary role with a range of responsibilities as part of a small, dynamic team

Desirable

• Experience in the development, setup or operational management of commercial activities - in particular in the tourism or ecotourism sectors
• Experience creating, deploying and managing digital marketing - in particular within the tourism or ecotourism sectors
• Experience of operational management, including HR, health & safety, and safeguarding - ideally in a public/outdoor environment
• Strong working knowledge and experience of data management and analysis, IT administration and cyber security 

Our commitment to equality and equity 

Your application will have all personal details redacted before being assessed by our short-listing panel. 

As a Disability Confident employer, we will offer an interview to disabled candidates who meet the  essential criteria for the role. 

To address any diversity gaps in our team we will also offer an interview to candidates who meet  the essential criteria and are from under-represented groups. At this time this applies to those from  Black, Asian and minority ethnic groups. 

Avon Needs Trees is a Living Wage and Disability Confident accredited employer, and a supporter  of the West of England Good Employment Charter. We especially welcome applications from under-represented group

BACKGROUND 
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. 

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable. 

IRC UK 
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programmes in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees across England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The Client Voice Officer will support RAI UK’s client engagement and participation agenda, ensuring that refugees and people seeking asylum meaningfully influence programme design, delivery, advocacy, and strategy.

The role will implement client voice related projects and strengthen RAI UK’s client voice systems, including structured feedback mechanisms and the Client Advisory Board (CAB).

The role will support the development of client-led research and evidence generation initiatives to inform programmes and policy positions. The role will also build relationships with migrant-led and grassroots organisations to ensure lived experience meaningfully shapes services, advocacy priorities, and external engagement. This role centres direct lived experience of forced displacement as a form of expertise.

Key Working Relationships:

The postholder will report to the Integration Lead Advisor and work in close collaboration with the Head of Programmes, RAI Director, Programme Managers, Senior Programme Development Advisor,  Senior Monitoring, Evaluation and Learning Officer, Senior Programme and Awards Officer, Advocacy and Policy Managers, Communication team and other IRC UK teams.

Scope and Authority

National remit across all RAI UK programmes.

Functional leadership for client voice and engagement across teams.

Matrix working with Programme Managers, Advocacy Manager, M&E colleagues, and the Technical Unit.

Coordination of project delivery staff on the Pinterest project (without formal line management responsibility).

Key Accountabilities

Project Coordination

· Work in collaboration with the Senior Community Engagement and Volunteer Officer to coordinate a new psychosocial education and photography programme for refugee young people (aged 16–19).

· Support the delivery and facilitation of this programme as required.

· Develop the participant outreach plan and support the day-to-day communication with the participants of the project in coordination with the session facilitators.

· Work in collaboration with the Integration Lead Advisor, Technical Advisor for Women and Child Protection and other relevant programme colleagues to ensure that the project curriculum is adapted and delivered to be contextually appropriate, developmentally suitable, and aligned with RAI UK technical standards, with an emphasis on ensuring client voice is strengthened through a person-centred and strengths-based approach.

· Work with the Safeguarding Advisor to ensure full compliance with safeguarding, consent, data protection, and ethical storytelling requirements throughout project delivery.

· Work in collaboration with the Senior Community Engagement and Volunteer Officer and clients to co-create and coordinate two dissemination events showcasing youth photography and lived experience outputs.

· Ensure robust monitoring of outcomes and timely, high-quality donor reporting in line with IRC and funder requirements.

Community Engagement

· Strengthen and coordinate the Community Advisory Board (CAB).

· Provide support and training to CAB members, including organising external trainings as needed.

· Undertake associated administrative and coordination responsibilities related to client, community and CAB work, including meeting organisation, coordination and record-keeping of travel and expenses logistics, documentation including sensitive data management cross-departmentally including facilitation of DBS checks, client communication, and tracking actions to ensure accountability and follow-through.

· Proactively engage migrant-led and grassroots organisations to share best practices.

· Collaborate with the Monitoring, Evaluation and Learning team to track quantitative outputs and qualitative outcomes of engagement with community, clients and CAB.

· Ensure engagement approaches are accessible and inclusive to reduce barriers to participation.

Client Voice to strengthen Programme Development and Internal Learning

· Develop and implement a Client Voice framework for RAI UK to embed participatory approaches into every stage of programming from design to delivery.

· Embed client voice into early stages of programming, including needs assessments, service design, and proposals.

· Work alongside colleagues to embed client voice and continuously improve participatory engagement approaches across RAI UK programme delivery.

· Contribute to internal and donor monitoring, evaluation and reporting requirements.

· Collaborate with the MEL team to design tools to capture client voice in our programming and to measure client influence and participation.

· Pilot innovative approaches and build RAI UK evidence base on client and community participatory engagement.

· Contribute to IRC global client & community engagement communities of practice.

· Support delivery of RAI UK capacity building work, delivering trainings as requested to ensure client and community voice is represented, such as Healing Spaces trainings or employer engagement sessions.

External Communications and Advocacy

· Summarise client and CAB insights into briefings to be used in RAI and cross-departmentally, including by Senior Management Team and IRC UK Board of Trustees.

· Collaborate with Advocacy Manager and Policy Manager to reflect and include client and CAB insights and experiences into policy and advocacy calls for action.

· Support initiatives equipping refugees to share lived experiences in collaboration with Communications team, promoting trauma-informed ethical storytelling aligned with safeguarding principles.

PERSON SPECIFICATION

· Solid experience working with refugees or migrant communities.

· Experience working with young people, including on wellbeing or psychosocial topics.

· Experience facilitating participatory engagement methods.

· Strong safeguarding knowledge and trauma-informed practice.

· Excellent communication and organisational skills.

· Commitment to refugee rights and GEDI principles.

· Experience supporting advocacy initiatives.

· Experience with monitoring and evaluation systems.

· Lived experience of forced displacement/ the UK asylum system is recognised as valuable expertise and will be considered alongside professional experience.