Senior communication officer jobs
Position: Payroll Advisor
Hours: Full-time 35 hours per week (Part-time hours between 21 – 35 hours would be considered)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £35,825 per annum, plus excellent benefits (pro rata for part time)
Salary Band and Job Family: Band 2, Professional/Technical
You will start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. (These figures are all full-time salaries and will vary depending on the number of contracted hours).
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Payroll is more than numbers – it’s trust. Every payslip reflects someone’s livelihood. Getting it right supports colleagues across the organisation and ultimately helps us focus on delivering our mission.
You’ll be joining a collaborative HR team that values accuracy, accountability, inclusion and continuous improvement. We’re curious, we work together, and we care about getting things right.
We see you as not just processing data, but making sense of it, improving it and advising on it.
This means you will:
- Manage monthly payroll activities – inputs, checks, reports, approvals and secure file transfers.
- Be the go-to person for first level payroll-related advice for managers and staff.
- Work closely with our outsourced payroll provider and HRIS provider to make sure everything runs smoothly.
- Keep up to date with payroll and pension legislation, spotting risks and recommending solutions.
- Process payments, cost of living uplifts and annual increments accurately.
- Liaise with third-party providers (pensions, life, childcare vouchers, union subscriptions, cycle to work and more).
- Audit payroll data and work with HR colleagues to resolve gaps.
- Respond to queries about pay, pensions and benefits with clarity and care
- You’ll also contribute to HR projects and continuous improvement work – because payroll isn’t just about processing, it’s about making things better.
You will have:
You will already have experience working in a payroll environment, giving first-level payroll advice and managing payroll processes.
You’ll also bring:
- Experience using an HRIS (for example iTrent) and strong general IT/data skills
- Brilliant attention to detail – you’re fast, but you’re accurate
- Strong organisation and time management skills
- Confidence working both independently and collaboratively
- Clear, professional communication skills (written and verbal)
- A solid understanding of confidentiality and data protection
- A genuine commitment to equality, diversity and inclusion
A CIPP Level 5 qualification (or equivalent experience) would be great, but practical experience counts too.
This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.
Please note: This is a full-time role but applications for part-time between 21 – 35 hours would be considered. Please ensure you state the number of hours within your application you would like to be considered for if not full time.
Closing date for applications: 9:00 am Monday 23rd March 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care.
You will:
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Respond to supporter enquiries via phone, email and post.
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Process donations and produce thank‑you letters and certificates.
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Send fundraising packs, materials and merchandise.
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Provide admin and operational support across fundraising, events and volunteering.
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Support Facebook fundraisers and digital fundraising platforms.
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Maintain accurate CRM records (training provided).
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Help with events and represent BCRT when needed.
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Support stock management, fulfilment and basic online shop tasks.
About you
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Friendly, confident communicator who enjoys helping people.
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Experience in customer/supporter care.
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Strong organisation and time‑management skills.
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Enthusiastic, proactive and willing to learn.
Why join us?
You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference.
What we offer
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Flexible approach to working hours
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30 days annual leave per year plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Location: South Central (HMP Bullingdon and HMP Aylesbury)
Department: Prison delivery
Salary: £17.57 per hour
Job Type: Part time
Contract Type: Bank
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
We reserve the right to withdraw this role early if it is filled internally
Closing date: 12th March 2026
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-226 978
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved.
As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience.
The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer.
1. Talent Acquisition Strategy
- Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles.
- Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand.
- Build diverse candidate pools, and create initiatives to attract and retain diverse talent.
- Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach.
- Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration.
- Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field.
- Continuously review our process to drive improvements and change, especially through the use of emergent technologies.
- Work closely with colleagues in our youth outreach programme ‘Co-Pilot’ to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy.
2. Transactional Recruitment Management
- Create and deliver an annual international recruitment action and promotional plan
- Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interactsand synergizes seamlessly with our existing central campaign operations
- Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement
- Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience.
- Overseeing the development and maintenance of physical resources for overseas recruitment
- Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate
- Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI
- Leading in the development of the Online Recruitment Journey
- Leading in the recruitment of UK roles
- Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign.
- Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process.
- Work with the UK and International HR Managers to support a seamless onboarding process for all joiners
3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria
- Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience
- Overseeing MAF UK’s assessment processes and assisting with interviews where required
- Liaising with MAF International (MAFI) to discuss candidates’ potential fit for overseas roles
- Managing our use of UK psychometric assessment
4. Envisioning and delivering new initiatives to attract and build our talent pipeline
- Overseeing and driving proactive digital acquisition using LinkedIn and other platforms
- Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives
- Raising awareness and leveraging team support for recruitment initiatives
- Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities
- Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective
- Designing and implementing approaches to encourage greater diversity with applicants
- Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports.
5. Partnership
- Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units
- Member of the MAFI Recruitment Steering Group
- Establishing or contributing to recruitment learning circles with other Engagement Units
- Support efforts to integrate into one global entity from a recruitment perspective
- Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future
6. Management
- Overall management of the relationship portfolios and specific management of ‘Premium’ enquirers portfolio
- Line manage, coach, develop and champion the Talent Acquisition Officer
- Participating in MAF UK organisation development initiatives and policy review
- Managing own time effectively to maximize organisational benefit
- Lead on the overall management and administration of the Applicant Tracking System
7. Legal, finance and professional
- Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process
- Preparing and managing the recruitment budget
- Modeling self-leadership through continual professional development
8. Travel
- This role will involve some travel within the United Kingdom, particularly around the events season.
Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required.
DIMENSION AND LIMITS OF AUTHORITY:
- Expenditure up to agreed budget.
- Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards.
- Decision making within agreed parameters.
TASKS COMMON TO ALL MANAGERS:
- Role modelling of organisational values and beliefs
- Contributing to the shared spiritual life of the MAF UK team as a Christian mission
- Attendance and participation in team and corporate times of biblical reflection and prayer
- Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings
- Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams
- Keeping line manager informed of all relevant information in a timely manner
- Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged
- Abiding by Safeguarding, Conduct and other MAF UK policies provided on the Intranet.
CHRISTIAN VALUES, BELIEFS AND ETHOS:
As a Christian mission, MAF UK seeks staff who share in the evangelical Christian values and beliefs as described in the mission, purpose, values, and beliefs statements.All staff will be required to actively support and demonstrate the Christian values of the organisation and to take part in organisational activities such as staff devotions, prayer meetings, and fellowship days.
Location: Hybrid working with the requirement to work in the UK offices in either Folkestone or Cranfield.
Working Hours:Office open officially from 9.00 to 5.30pm (9-4pm on Friday). Hours to be agreed according to flexible working policy.
Salary:£48,500
Terms:
Hours: As a senior appointment at least 36 hours per week but in addition those required to achieve the agreed responsibilities, with a one-hour unpaid lunch break each day.
Flexibility will be required for working additional hours and travel to meet business needs or for travel or meetings on weekends or evenings.
This role involves some unsocial hours, weekend work and travel within the UK
Leave:Annual leave entitlement of 22 days per year plus eight paid public holidays per year.
Pension: Non-contributory pension scheme (10%) of salary on joining.
Additional Benefits:
- Access to our Employee Assistance Programme (EAP) for free, confidential support on personal and professional issues.
- Death in Service/Life Assurance scheme.
- Free on-site parking at our offices.
Probationary and notice period:
- 6-month probation period with mid-term review
- Notice period is 3 months.
Closing Date for Applications 22nd March
The client requests no contact from agencies or media sales.
About the opportunity
As Accounts Assistant focusing on Treasury and Accounts Receivables, you'll play an important role in delivering a high-performing, efficient financial transactions operation with partnership and improvement at its core. This is both an operational and developmental role, offered with the possibility of pursuing a formal qualification such as a financial accounting apprenticeship or another appropriate finance or administration-related qualification.
You'll be part of our Finance & Assurance directorate, reporting to the Financial Transaction Team Officers and working alongside other assistants and trainees. Focusing specifically on Treasury and AR activities, you'll gain broad experience across cash management, income processing, and receivables. From recording and processing financial transactions to supporting month-end and year-end processes, you'll monitor daily communications and role-model brilliant partnership and customer service, support reconciliations and audits, and work in an agile way across multiple projects and workstreams.
This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial transactions.
About you:
You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have a working interest in quality improvement and an enthusiasm for a career in finance with ideas to help us constantly improve. You have experience with problem-solving, preferably in a financial environment, and you're willing to proactively reach across to colleagues in different teams.
You'll have:
- Willingness to learn and develop on the job (including undertaking specialist training), sharing those learnings with colleagues.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports and performing simple bank reconciliations.
What you’ll focus on:
- Supporting the effective running and performance of the Financial Transactions team, with a specific focus on Treasury and Accounts Receivables activities.
- Undertaking specific projects to demonstrate or drive improvements across Treasury and AR processes.
- Monitoring and responding to daily communications from colleagues and role-modelling brilliant partnership and customer service.
- Recording, processing, and filing financial transactions in line with internal procedures, including completing reconciliations.
- Assisting in month-end and year-end closing processes, including preparing for and supporting audits.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial transactions.
- Role-modelling working in ways that always adhere to internal policies, procedures, and compliance requirements.
- Liaising with suppliers and other third parties where appropriate.
- Supporting officers and managers with reconciliations, reports, and analysis related to cash management and receivables.
Could your enthusiasm for finance and quality improvement help strengthen our Treasury and Accounts Receivables operations? Are you ready to develop your skills while gaining qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.
Important Dates
- The deadline for applications is Sunday 22nd March 2026
- Interviews will take place across 31st March, 1st and 2nd April.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Purpose of the post
The Financial Planning & Analysis Manager will support the Associate Director of Finance to provide insightful analysis of financial trends and oversee the recoverability of funds.
They will coordinate the month-end process and work with Finance Business Partners to coordinate the quarterly forecast and the 2026/27 budget.
They will also act as Finance Business Partner to a number of teams, working closely with Budget Holders and external partners to provide effective management of resources and risk, and monitoring of quarterly partner reporting.
Main responsibilities
Financial Planning & Analysis element of role (60%):
- Coordination of month-end process: overseeing the month-end checklist and coordination of FBPs; production of monthly management accounts using JET reports
- Coordination of quarterly forecasting and annual budgeting across cost centres and funds: preparation of forecasting templates; coordination of FBPs; upload and review of forecast onto finance system
- Coordination of long-term (high level) forecasting across all cost centres and funds to end of current Core Funding cycle
- Oversee the cost recovery process of new and existing funds (overhead recovery and monitoring of funding gaps)
Finance Business Partnering element of role (40%):
- Work with Budget Holders to manage financial performance, forecasts, and budgeting including understanding financial opportunities and risk for the area of business partnership.
- Provide donor reporting and analysis as required to funders of specific programmes.
- Consolidation of quarterly partner reporting
Experience
- CCAB qualified with a minimum of 5 years practical experience in financial analysis or business partnering roles
Desirable
- Experience of fund management
- Experience of Microsoft Dynamics 365 Business Central
- Experience of JET reports
- Experience in the academic or scientific research sector
- Experience working with UKRI and/or Research Councils
- Experience of funding under Full Economic Costing (FEC) model
- Experience of managing stakeholder relationships within an academic or not-for-profit environment
Skills
- Excellent quantitative skills, use of Excel and finance systems
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
- Excellent interpersonal skills and ability to handle sensitive issues positively
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment and to working in an agile, flexible and pragmatic way
- Ability to quickly learn and adapt to new environments
- Ability to lead and work as part of a team
- Ability to work autonomously and make decisions without supervision
- Ability to process complex information and present targeted messages to different audiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
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Coordinating meetings, events and trustee processes
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Providing hands-on finance administration, including bookkeeping using Xero
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Supporting digital systems, CRM and data stewardship
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Maintaining accurate records and shared documentation
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Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
CIPFA
Financial Controller
Salary: £60,000 – £65,000
Permanent, Full-time (32 hours across 4 days – compressed hours)
Hybrid working – typically 2 days a week in the office
Office based in Moorgate, London
About CIPFA
The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body dedicated to public finance. For over a century, we have supported governments, public services and organisations across the UK and internationally to ensure public money is managed effectively and transparently.
Our work sits at the heart of public trust. From setting professional standards and providing training to delivering advisory services and research, CIPFA plays a critical role in strengthening financial management across the public sector. Our members work in central and local government, health, housing, and international development, helping ensure that public resources deliver the greatest possible impact.
As CIPFA continues to develop its global reach and commercial activities, we are seeking a Financial Controller to help ensure the organisation maintains the highest standards of financial stewardship, governance and reporting.
About the Role
We’re seeking a senior member of the CIPFA Finance management team. Alongside the core deliverables, you’ll work with the CFO and Head of Finance to shape our financial strategy and transform operations.
The Financial Controller will lead CIPFA’s technical accounting, treasury, tax and financial reporting activities across the organisation and its trading subsidiary.
This is a broad and hands-on role with responsibility for statutory reporting, year-end and audit management, treasury oversight and the charity’s tax environment. You will ensure CIPFA maintains robust financial controls and compliance with charity accounting standards while shaping wider finance initiatives and organisational projects.
Working closely with colleagues across the finance team and the wider organisation, you will also provide expertise on complex accounting matters including revenue recognition, grants and fund accounting, and foreign currency activity.
CIPFA has successfully implemented a suite of Microsoft systems providing a platform for further operational transformation. The role offers the opportunity to substantially improve reporting and processes to deliver strategic change and enhanced financial governance.
Key Responsibilities
- Lead the preparation of statutory accounts for the charity, subsidiary and consolidated group.
- Manage the year-end close process and act as the key point of contact for external auditors.
- Oversee CIPFA’s tax and VAT environment, including compliance, quarterly returns and partial exemption calculations.
- Manage treasury activities including cash management, investments and foreign currency exposure.
- Maintain strong financial controls and support improvements to the organisation’s control environment.
- Oversee complex accounting areas including property accounting, grants and revenue recognition.
- Ensure compliance with SORP FRS102 and other relevant accounting standards.
- Support the budgeting process and quarterly reforecasts in collaboration with the Finance Business Partner.
- Work with colleagues to improve financial systems, reporting capability and the chart of accounts structure.
- Manage internal audits and contribute to wider governance, risk and compliance initiatives.
- Provide financial training, guidance and documentation across areas of responsibility.
What We’re Looking For
- A fully qualified accountant (CIPFA, ACA, ACCA, CIMA or equivalent).
- Strong experience preparing charity and group statutory accounts.
- Experience managing charity tax and VAT matters, including partial exemption and international sales.
- Excellent knowledge of accounting standards, particularly SORP FRS102.
- Experience managing year-end processes and working with external auditors.
- Strong Excel and analytical skills, with experience improving systems and financial processes.
- Excellent communication skills with the ability to work collaboratively with both finance and non-finance colleagues.
- A proactive and improvement-focused approach to finance operations.
Why Join CIPFA?
CIPFA offers the opportunity to work in an organisation with a unique and meaningful mission: supporting better financial management across public services worldwide.
We pride ourselves on being collaborative, people-focused and forward-looking. Our hybrid working model and compressed four-day week provide flexibility while enabling our teams to deliver impactful work in a supportive environment.
You will join a finance team that plays a central role in ensuring CIPFA continues to deliver high-quality services to members, governments and public organisations around the world.
How to Apply
CIPFA are partnering with Allen Lane on this appointment. To find out more about the role or to discuss your suitability, please contact Iain Slinn at Allen Lane to arrange an informal conversation.
Closing deadline: Monday 23rd March
1st stage interview: w/c 30th March
2nd stage interview: w/c 6th April
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract Type: 12-month fixed term contract – maternity cover
Full time: 37.5 hours per week
Salary: £36,000 - £42,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 29 March 2026
Telephone interviews will be held week commencing 30 March and in-person interviews will be held in Peterborough week commencing 6 April 2026
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.
We are looking for a talented philanthropy manager who will be responsible for a portfolio of prospects and donors to build long lasting and highly engaged relationships. Working closely with the head of philanthropy and the major appeals manager you will play a key role in growing our income from major donors over the next 3-5 years by building a pipeline of new and existing donors and securing five and six-figure gifts.
This external facing role will manage our mid to high value prospects and donors and you will build personal relationships though understanding donor motivations, delivering tailored funding proposals and communications, and creating a bespoke donor journey with the aim of increasing their giving and connection to the cause.
We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience of the following: Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-227 011
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Diocese of Guildford is seeking a gifted and collaborative Training Lead to coordinate and ensure delivery of high‑quality training for clergy, licensed lay ministers and parish leadership teams across the diocese.
As the Training Lead, you will be a key member of the St Martha’s College (SMC) team. St Martha’s College is at the heart of ministerial formation within the diocese, bringing together a growing range of training pathways including Foundations in Ministry, Occasional Courses, IME2, CMD, Clergy Wellbeing, and leadership development. This role plays a vital part in ensuring these programmes are coordinated, accessible and effective.
The Role
Some of the Key Responsibilities include:
- Overseeing the planning and delivery of high‑quality training for clergy and lay ministers across the diocese.
- Shape and maintain the diocesan One Training Plan, working closely with Mission Team colleagues and external providers.
- Respond to training needs emerging from the Parish Needs Process and Ministerial Development Reviews.
- Support CMD (Continuing Ministerial Development) by helping allocate training allowances and coordinating diocesan training events, including Bishop’s Study Days and conferences.
- Lead the development of St Martha’s new online learning portal and line‑manage the E‑Learning Coordinator.
- Build and maintain a network of external resources and providers to help direct individuals to appropriate training.
- Manage communications with parishes, clergy and chaplaincies to ensure training opportunities are clearly and effectively promoted.
About You
We are looking for someone who:
- Is skilled in planning, coordinating and managing multiple activities to time and budget
- Has experience designing and delivering training programmes.
- Is highly organised, able to manage multiple activities and work to deadlines.
- Builds strong, credible relationships and works well with clergy, volunteers and colleagues.
- Is confident facilitating groups and communicating clearly.
- Is comfortable recruiting, coordinating and supporting Volunteers.
- Has excellent administrative skills and is proficient in Microsoft Office.
- Understands church life and is committed to supporting ministry and mission.
Please refer to the attached Job Description for the full details of the responsibilities of the Training Lead.
Benefits of the role include:
· Competitive salary within the Charity Sector.
· A 10% non-contributory pension scheme
· Life assurance provision of 3x annual salary
· 25 days annual leave per year, plus bank holidays increasing to 26 days after the first year.
· Employee assistance programme
· Ongoing learning and development opportunities
If this opportunity excites you and you meet the criteria, we would love to hear from you!
To apply, submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role carries an occupational requirement to be a practising Christian in line with the Equality Act 2010.
A DBS Disclosure is not required for this role.
We will shortlist and interview on a rolling basis as applications are received and we reserve the right to close the vacancy early.
The Diocese of Guildford take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying.
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
- Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
- Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
- Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
- Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
OUTDOOR EDUCATION CENTRE MANAGER THE DAM
Hours:
35 hours per week
(Will Include Some Evening and Weekend Work)
Salary:
£34,594 p.a. - £37,624 p.a. - MYA Grade 7 Point 25-28
Fixed Term Funded to 31st January 2030
(With the Potential to be Extended to 31st January 2032)
Merseyside Youth Association is seeking an energetic and visionary Outdoor Education Centre Manager to lead our lakeside Outdoor Education Centre (based on the Lord Derby Estate in Knowsley) into its next exciting chapter.
You’ll be the driving force behind the Centre’s direction, designing imaginative outdoor programmes for children and young people including those who may never have experienced the outdoors before.
Alongside the outdoor delivery, you’ll bring strong commercial flair: developing and delivering a robust income generation strategy, managing budgets, securing grants, expanding school and corporate bookings, and positioning MYA as the provider of choice for outdoor education locally and beyond.
You’ll build meaningful partnerships, drive targeted marketing, track both impact and financial KPIs, and ensure our programmes not only change lives but also sustain the long-term future of the Centre.
If you’re driven, innovative, and passionate about shaping inclusive outdoor experiences that help young people grow in confidence and joy, this is your opportunity to lead something remarkable.
Note: As part of your application please make sure you highlight how you meet both the Essential and Desirable elements of the job specification.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Monday 23rd March 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Community Development & Health Programme Manager - to cover Maternity Leave
Full Time - 37 hrs per week (largely office/community based with some limited work at home permitted)
Salary range - £41,363 - £47,513 per annum, dependant on qualification, skills & previous experience
Fixed term for 12-months covering a period of maternity leave
Based Newhaven with some travel to outreach and delivery locations across E. Sussex
You will be an experienced people, project, and services manager with a track record and flair for developing and delivering community-based services to contract, and which meet identified community needs, in a consistently high quality way. With strong financial acumen and the ability to develop and monitor budgets, you will analyse and explain variances, manage complex and time-limited funding streams, and collaborate regularly with the finance team. The role also involves developing and supporting project staff in effective budget management.
With responsibility for the strategic development of the community development & health work area; which incorporates community infrastructure support & development, youth & families, environmental and active travel initiatives; you will lead, direct & support a multi-disciplinary team who manage the contracts, services and day-to-day delivery of this broad work area.
Skilled at managing relationships with existing funders and commissioners, you will broker new partnerships, write bids and collaborate on funding tenders, ensuring sustained funding for services which support people with complex challenges in our communities. With excellent organisation, communication, finance and project management skills, you will demonstrate sensitivity to the ambitions of this work area and to SCDA’s vision.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our service users; professionalism, empathy, kindness and understanding. In return, we recognise people want to work in a supportive environment with friendly colleagues. We offer a flexible approach to delivery where possible, annual leave of 23 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for necessary operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Based Newhaven with travel across E. Sussex, car driver and owner preferred as many delivery locations are rural and not served well by public transport. Post subject to DBS check.
Closing date: 5pm Sunday 22nd March 2026
1st stage interviews: 1st April 2026 in Newhaven
For the job description and to apply, please visit our website.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels
ABOUT THE ROLE
Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.
This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.
As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.
The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.
A LITTLE ABOUT YOU
You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.
You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.
KEY RESPONSIBILITIES
Leadership and line management
- Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
- Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
- Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
- Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
- Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
- Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
- Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
- Ensure the learning and development needs of all delivery staff are met.
Project delivery
- Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
- Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
- Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
- Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
- Provide cover and support for staff delivering projects across our portfolio as/when needed.
- Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.
Qualifications, assessing and verification
- Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
- Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
- Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
- Host standardisation meetings with colleagues to build a collaborative training culture.
- Regularly monitor qualification outcomes against targets.
Monitoring, evaluation and insight
- Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
- Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
- Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
- Develop efficiencies in collecting and analysing data.
- Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.
Safeguarding
- Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
- Act as a DDSL – Deputy Designated Safeguarding Lead.
- Approve updates to related policies and procedures annually.
- Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.
New business, income generation and programme development
- Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
- Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
- Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
- Provide expert content surrounding programme delivery and development for funding bids and proposals.
- Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.
Finance
- With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.
General Duties
- Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
- Carry out other duties as required by The Clink Charity.
- Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.
PERSON SPECIFICATION – DESIRABLE EXPERIENCE
- Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
- Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
- Have an IQA qualification or be willing to complete the course to become accredited.
- A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
- Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
- Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
- Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
- Knowledge of report writing and extrapolating data to inform decisions.
- An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
- Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
- Proficient IT skills, including use of Microsoft Office programmes.
- Can work flexible hours when necessary and is willing to travel between our South East projects.
PERSONAL ATTRIBUTES
- Demonstrable belief in The Clink’s mission and passion for our work.
- High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
- Personal integrity, kindness, warmth and sound judgement.
- Good communicator: orally and in writing.
- Proactive, adaptable and can use initiative and find solutions to problems.
- Positive, entrepreneurial, energising and adopts a “can do” mentality.
- Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).
REPORTING LINES AND MANAGEMENT EXPECTATIONS
You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.
Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.