Senior information governance officer jobs

YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.

Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Head of Communications and Engagement?

• Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy

• Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.

• Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives

• Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders

• Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels

• Line manage the Internal Communications Manager

• Lead on media relations and press engagement, including external agency support and spokespeople

• Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise

• Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities

• Manage crisis communications strategy and process

• Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary

What Skills and Experience do you need?

• Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation

• Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels

• Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications

• High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach

• Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications

• Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective

• Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses

• Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies

• Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

CAFOD is looking for a strategic and collaborative leader to shape how digital, data and technology enable our mission, strengthen supporter engagement, and build a resilient, future-ready organisation.

The Role

You’ll lead our DDaT Solutions function, working across the organisation to design and deliver high-impact, cost-effective technology and data solutions. You’ll oversee multidisciplinary teams spanning business analysis, digital and business solutions, and data & insight—while managing key suppliers, budgets, and delivery priorities.

As a senior adviser to the Executive Team, you’ll play a critical role in setting direction, balancing innovation with stability, and ensuring technology investments deliver real value.

What You’ll Do

• Shape and deliver CAFOD’s digital, data and technology strategy
• Lead enterprise platforms, data, and solution design to support organisational goals
• Drive transformation programmes and ensure value from technology investments
• Advise senior leaders on priorities, risks, and opportunities (including AI and automation)
• Strengthen governance, data quality, and risk management
• Build high-performing teams and foster a culture of collaboration and continuous improvement

What You’ll Bring

• Experience leading large-scale digital, data or technology functions
• Strong track record delivering technology-enabled change
• Ability to balance innovation with security, resilience, and value for money
• Excellent stakeholder engagement skills, including at the executive level
• Experience leading and developing multidisciplinary teams

The full job description is available on CAFOD's careers page 

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

The Organisation

The National Society for the Prevention of Cruelty to Children (NSPCC) is the UK’s leading children’s charity, driven by a single, unwavering belief: every child deserves to be safe, loved, and free from abuse. Established in 1884 and operating under Royal Charter, the organisation has spent more than 140 years working to prevent cruelty to children and create lasting change in their lives.

Today, that mission has never been more urgent. As the challenges facing children continue to evolve, from the risks of online harm to complex family circumstances, the NSPCC provides vital frontline support while also working to influence the systems that protect children. Each year, it helps make over a million children safer from abuse, with thousands of adults turning to its Helpline and children and young people relying on Childline’s 24/7 counselling when they have nowhere else to turn.

Working across all four nations of the UK and the Channel Islands, the NSPCC combines direct services, education programmes, and national advocacy to drive impact far beyond its immediate reach. Central to its work is a commitment to evidence-led practice, ensuring every action is informed by what works, and that the voices and experiences of children and young people remain at the heart of a safer, more protective society.

The Role

At the heart of NSPCC is its Services Directorate, delivering practical, child-centred support that helps keep children and young people safe. These services translate the organisation’s mission into action through prevention, therapeutic support, and strengthening safeguarding practice.

The Services Director will play a critical role in shaping the NSPCC’s future as a member of the Executive Leadership Team, leading the development and delivery of a national services strategy and overseeing a complex portfolio of services.

Key aspects of the role include:

• Leading high-quality national and local services that improve outcomes for children and young people
• Shaping and delivering the services strategy to support the organisation’s wider ambitions
• Driving integration and impact across NSPCC and Childline services
• Building strong relationships with senior stakeholders, including the Chief Executive, Board, and external partners

The Person

This is an opportunity for a collaborative, values-driven leader to navigate complexity, drive meaningful change, and make a lasting difference to children’s lives at scale. The successful candidate will demonstrate the following:

• Extensive experience and proven track record at Director level of successfully developing and delivering services, including co-production and collaboration with partners, in a complex stakeholder environment that have a measurably positive impact for beneficiaries.
• Highly experienced in child protection with demonstrable knowledge and experience of child safeguarding. A social work qualification will be highly advantageous.
• Proven experience leading and managing teams of functional experts, overseeing significant income and expenditure budgets, and driving operational performance through the setting and monitoring of clear, aligned objectives.
• Experience of designing and delivering transformational change and driving performance management using appropriate quality and management methods and models, to deliver efficient and effective services.
• Demonstrable understanding of the operational context for services including the commissioning and market environment.
• Experience of managing senior stakeholders, both internally and externally, and confidence in dealing with, and influencing, senior employees and volunteer colleagues, and producing and imparting clear and non-technical advice and information.
• Values the different skills and attributes of others, utilising the insight, experience and expertise of colleagues.
• Experience of representing an organisation at the highest level. Clearly articulates a compelling vision, focussing on both what the future might hold and the more immediate stepping stones to realise those outcomes.
• Challenges constructively and evidences a willingness to receive constructive challenge in order to drive our individual and collective efforts forward.

Further Information

For further information about NSPCC, the role responsibilities, and the person we are looking for, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this key role within the NSPCC and feel you have the skills and experience required, please include the following with your application:

• An up to date CV with the details of two referees (we will not contact them without your prior permission).
• A supporting statement which addresses how you meet the criteria for the role as detailed in the Person Specification. Please also discuss your motivations for applying.

Closing date for applications: Monday 1st June 2026
Preliminary interviews with Russam: 12th-16th June 2026
First stage interviews with NSPCC: Week commencing 29th June 2026
Second stage interviews with NSPCC: Week commencing 6th July 2026

The Director of Finance & Planning is a member of the senior management team and key Board liaison, responsible for supporting the organisation to deliver a sustainable financial and operating model. Therefore, the role is key at both the strategic and operational levels, including finance & planning, operations, HR and IT. 

Main responsibilities

Board representation and liaison

• Act as the key focal point for the Finance, Audit and Risk Committee, including liaison with the Treasurer on agendas, producing relevant papers and tracking/implementing agreed action points
• Attend People and other Committee meetings as required 
• Attend board meetings and produce board papers where required
• Ensure company secretarial requirements are met for Bond, including Companies House and Charity Commission filings. 

Ensure appropriate financial governance framework is in place

• Ensure that appropriate financial controls, systems and resourcing are in place that meet the needs of the organisation, adapting as these evolve over time 
• Oversee regular review of finance/HR/operations policies and related staff hand-books, ensuring appropriate updates are made as needed and communicated to stakeholders as necessary 
• Ensure timely, accurate and insightful monthly management reporting is produced for the organisation 
• Provide updates on Bond’s finances to SMT and staff as required, at least quarterly 
• Enable accurate and timely financial reporting to funders in line with funding agreements. Maintain oversight of basis for allocation of costs and staff time to restricted grants 
• Take ownership of the year end external audit, leading the audit relationship and overseeing accounts production and sign off 
• Maintain Bond’s reserve policy, tracking financial position against agreed target and ensuring annual review of policy and target level with Trustees 

Provide organisational leadership on Finance, Operations and HR 

• Provide leadership and line management to the Finance, Operations & Effectiveness team. Provide support and oversight on day-to-day activities of the team as needed.
• Represent functional areas within the Senior Management Team
• Actively engage with staff reps and wider staff team to build organisational understanding of Bond’s finances and HR policies 
• Support development of funding proposals, ensuring realistic and accurate budgeting and seeking to maximise organisational cost recovery 
• Provide support to teams across Bond, and the finance manager, in grant management and reporting
• Provide authorisation for payments as appropriate to the scheme of delegation 
• Demonstrate a commitment to anti-racism, diversity, equity and inclusion

Lead Bond’s planning and budgeting process 

• Own Bond’s medium term financial plan, regularly updating the financial outlook across both restricted and unrestricted funds and supporting SMT discussions to ensure long term financial sustainability of Bond 
• Lead on the annual planning and budgeting process, ensuring that team plans and budgets align and support delivery of the organisational strategy 
• Work with SMT to ensure that teams are able to demonstrate and quantify their impact
• Provide support to project managers in developing and managing budgets
• Meet regularly with budget holders to review management accounts for their areas of responsibility
• Reforecast income and expenditure, and review progress against team plans, at least quarterly to ensure visibility of performance and allow in-year correction where needed

Legal and risk management

• Maintain the organisational risk register, updating with SMT regularly and reporting onwards to the Board 
• Monitor risks owned by Director of Finance & Planning, ensure that required actions are being taken and report any change in risk profile to the CEO, SMT and the Board
• Organisational lead on data protection 
• Review material contracts before signature, to assess financial and operational risks, and seeking external legal counsel where needed 

Day-to- day finance tasks 

• Due to size of Bond and the small finance team, Director of Finance & Planning is required to undertake day to day finance tasks as needed, such as: 
• Oversee, review and sign off on payroll, pension and taxes including monthly payroll journal to allocate costs to grants 
• Review and sign off bank reconciliations and journals raised by the Finance Manager 
• Overhead allocations to grants 
• Donor financial reporting production and review 

Person Specification

Required 

• Qualified accountant (CIMA, ACA, ACCA or equivalent)
• Senior management experience, including leadership of multi-function teams and liaison with Trustees 
• Strong understanding of charity accounting, including restricted grant management 
• Experience of managing HR professionals or experience of a wide range of HR matters 
• Demonstrable commitment to anti-racism, diversity, equity and inclusion 
• Enjoy holding both strategic view and hands-on operational tasks 

Desirable 

• Experience of setting measures to track impact as well as broader organisational KPIs 
• Salesforce experience (Certinia finance a bonus) 

Benefits

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

How to Apply

To apply submit your CV and cover letter by 18th May 2026

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Are you someone who can build trusted relationships across sectors, develop sustainable income, and turn strategic opportunities into meaningful impact? 

Are you looking for a part-time, senior role where you can shape organisational direction, grow partnerships, and deliver programmes with national and international reach? 

The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to improving mental health outcomes through better design. We are seeking a strategic and entrepreneurial Head of Partnerships & Programmes to play a central role in our next phase of growth. 

In this role, success will mean building high-value partnerships, growing sustainable income, and delivering programmes that expand DiMHN’s impact and influence. 

WHAT YOU'LL BE DOING 

Reporting to the Chief Executive, you will: 

• Drive sustainable income through a mix of commercial partnerships, membership growth, and charitable funding
• Develop and lead strategic and commercial partnerships, from opportunity through to delivery
• Lead the design, delivery, and evaluation of programmes across our core areas of work
• Grow and engage a diverse membership across commercial and health sector stakeholders
• Embed strong monitoring, evaluation, and reporting to demonstrate impact and inform decision-making

WHO WE'RE LOOKING FOR

We are looking for a strategic, relationship-driven leader who can translate opportunity into impact, income, and influence. 

Knowledge and experience 

You will bring: 

• A strong track record of developing and securing income through partnerships, sponsorship, membership, and/or charitable funding
• Experience building and managing commercial or strategic partnerships, including identifying opportunities and maintaining long-term relationships
• Experience designing and delivering programmes involving multiple stakeholders, sectors, and/or geographies
• The ability to develop robust business cases, including assessing opportunities, risks, and resource requirements
• Experience growing and engaging professional networks, memberships, or cross-sector communities
• Confidence working in complex, multi-stakeholder environments

Knowledge of the mental health, healthcare, design, or built environment sectors is welcome, but not essential. 

Personal attributes 

You will be: 

• Strategic and entrepreneurial, able to spot and develop opportunities
• Collaborative and relationship-led, with the ability to build trust across diverse stakeholders
• Impact-focused, motivated by delivering measurable outcomes
• Adaptable and resilient, comfortable working in a growing and evolving organisation 
• Passionate about improving mental health outcomes and interested in how design can improve people’s lives 

WHAT YOU'LL GET IN RETURN

As part of the team, you will benefit from:

• Annual leave - 28 days’ annual leave plus bank holidays (pro rata) 
• Work from home – though in-person meetings with partners and members will be expected in order to build strong working relationships
• Flexible working - flexibility in how the 21 hours are worked across the week (to be agreed during offer discussions) 

NEXT STEPS 

Please see https://bit.ly/DIMHNPartnershipsProgrammes for our Candidate Pack, application instructions and details about the interview process.

An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns.

The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development.

This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students’ Union.

We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students’ Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach.

The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience.

Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application.

How to apply:

If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.

Our client is a leading healthcare charity working in close partnership with a major NHS Trust to support outstanding patient care across hospitals, clinics and community services serving more than 1.5 million people.

The organisation funds projects that go beyond statutory NHS funding, investing in world-class facilities, healthcare innovation and research, staff wellbeing, and a distinctive arts and design programme that transforms healthcare spaces.

The charity is also delivering an ambitious multi-year fundraising initiative, aiming to significantly grow its impact and long-term sustainability.

Director of Finance
Salary: £80,000–£85,000
Location: London (hybrid working available 2–3 days per week)

Our client is seeking an exceptional Director of Finance to safeguard financial integrity and resilience, and to provide the strategic insight needed to maximise impact in a complex and evolving healthcare environment.

Reporting to the Chief Executive and working closely with the Board of Trustees as a senior member of the SMT, you will lead financial strategy, planning and governance, ensuring the highest standards of stewardship, transparency and accountability.

You will oversee all aspects of financial leadership, support the administration and management of investment and property portfolios, and partner across the organisation to support innovation, fundraising and programme delivery through rigorous appraisal, modelling and decision support.

This is a hands-on, high-trust role at the heart of the organisation’s leadership, strengthening controls and insight, enabling disciplined resource allocation and supporting sustainable growth.

We are looking for a senior finance leader who brings:

• A professional accountancy qualification (ACA/ACCA/CIMA)
• Senior post-qualification experience at Head/Director level within the charity sector
• Experience of investment and property management, and managing restricted and unrestricted funds
• Confidence operating at Board/committee level, with strong stakeholder skills and the ability to challenge constructively
• A pragmatic, analytical and collaborative approach, with a commitment to the organisation’s purpose and values

How to Apply
Further information and details on how to apply are available via Prospectus.

Deadline for applications: Sunday 7 June 2026
Interviews with Prospectus: 11-17 June 2026
Interviews with client: w/c 22 June 2026

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research & Participation Programme Officer
Contract: Fixed-term, 24-months
Work Pattern: Full Time, 35 hours per week (1.0FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £34,408 per annum
Location: Northern Ireland. (NCB promotes a hybrid, flexible way of working with 2 days working in the Belfast BT15 office).

The Vacancy

This role will work across NCB’s Research and Participation teams, ensuring children and young people’s voices and lived experiences are embedded in the organisation’s evidence generation and implementation work.

Working across these high-performing teams, this role brings together research skills involving designing and undertaking primary, secondary, qualitative and quantitative research and analysis, combined with strong youth participation practice that supports seldom heard children and young people to be part of influencing systems change.

The successful candidate will work with senior colleagues in the Research and Participation teams to deliver a range of projects and programmes on topics including social care and the transition to adulthood; education; mental health & wellbeing; child poverty; youth violence and early years.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Winter Holiday Closure & Break
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Employee Assistance Programme

Closing date: 8:00am on Wednesday 27th May 2026.
Assessment and interviews to be conducted on 4th and 5th June 2026.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

N.B. Unlike other new roles posted during our period of organisation change, this role will be advertised both external and internally from the outset, rather than internal only for 1-2 weeks. This is due to the requirements of the funder and grant conditions. If you have any questions on this, you will be able to contact the NCB People Team.

No agencies please.

As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.

Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:

• assess risk and ensure no opportunities for safeguarding are missed
• quality assure police responses to domestic abuse calls
• review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
• provide operational advice to officers deploying to incidents
• identify and facilitate referrals into specialist domestic abuse support services
• improve victim safety from the very first point of contact

Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.

This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.

PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.

MAIN DUTIES

1. Call Review and Quality Assurance

• Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
• Provide constructive, specialist feedback to call handlers to strengthen practice.
• Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
• Review body-worn video (BWV) footage as required.

1. Risk Assessment and Escalation

• Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
• Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
• Identify risk patterns and ensure timely action to safeguard victims.

1. Operational Advice for Officers and Control Room Staff

• Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:

Ø  protective order status

Ø  history of prior callouts

Ø  known risk indicators

Ø  relevant vulnerabilities or perpetrator patterns

• Add safeguarding information to dispatch logs as appropriate.

1. Multi‑Agency Work and Referrals

• Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
• Provide guidance on appropriate pathways for victims based on risk, identity, and need.
• Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.

1. Learning, Development and Culture Change

• Support, inform, and where appropriate deliver training for call handlers and new recruits.
• Contribute to identifying themes, patterns, and learning for organisational improvement.
• Participate in review meetings with TVP, OPCC, and the Aurora Management Team.

1. Independence, Governance and Data

• Maintain strict independence while collaborating constructively with police colleagues.
• Work within data protection legislation and information sharing policies, including in relation to police data.
• Maintain accurate, confidential case and activity records.

1. Professional Responsibilities

• Maintain up‑to‑date specialist knowledge of domestic abuse practice.
• Participate in regular clinical supervision, case/workload reviews and line management supervision.
• Work flexibly to meet demand and support resilience across all FCR locations.
• Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
• Complete any other duties. appropriate to the role and level.

Corporate Responsibilities

1. The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
2. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
3. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
4. Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
5. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. 

IT Security

All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.

PERSON SPECIFICATION

This job description is a guide to the work you will initially be required to undertake.  It may be changed from time to time to meet changing circumstances.  It does not form part of your contract of employment

DOMESTIC ABUSE SPECIALIST

Essential Skills, Knowledge & Experience

• Demonstrable, direct experience of supporting victims of domestic abuse.
• Strong understanding of:
  • domestic abuse typologies
  • risk assessment and safety planning
  • dynamics of coercive control
• Understanding of trauma-informed practice principles, and their application to policing
• Ability to analyse risk quickly and accurately, including during crisis situations.
• Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
• Knowledge of local specialist services, including By and For providers.
• Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
• Ability to maintain professional boundaries and act with independence.
• Strong IT skills and ability to use case management or intelligence systems.
• Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
• Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
• Commitment to feminist ethos, equality, and anti‑discriminatory practice.
• Ability to work flexible hours, including evenings and weekends.

Desirable

• IDVA qualification via a recognised provider.
• Experience working with police or within a control room setting.
• Experience delivering training or workshops.
• Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
• Experience working in a crisis-response environment (e.g., helplines, emergency services).

Personal Qualities

• Compassionate, empathetic, and victim/survivor‑centred.
• Non‑judgemental, empowering approach.
• Ability to challenge constructively and maintain independence.
• Adaptable, resilient, and able to manage competing demands.
• Reliable, professional, and trustworthy.
• Reflective, with commitment to continuous improvement.

Other Requirements

• Enhanced DBS
• Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
• Ability to travel across Thames Valley locations.
• Access to a vehicle and valid UK driving
• This role is exempt from the Rehabilitation of Offenders Act 1974.

We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period 
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered) 

Other: 

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

Some travel is involved in this role, to visit organisations and run programme activities.

If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). 

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

Role summary

As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.

Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.

Key Responsibilities

People strategy - (Approx 40%)

• Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our  principles of deep collaboration, equity and care.

• Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.

• People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.

• Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads. 

• Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.

Operational excellence (Approx 30%)

• Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.

• Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.

• Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.

• Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.

HR & financial administration (Approx 20%)

• HR: 

  • HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software. 

  • Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.

  • Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.

• Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.

• Resource management: Manage IT and Operations budgets.

• Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.

Executive support & governance (Approx 10% of the time)

• Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.

• Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.

• Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.

• Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.

• Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.

Person Specification

Essential

• HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.

• Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.

• A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.

• Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.

• Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.

• Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.

• Broad familiarity with financial and business principles.

• Effectively manage competing priorities and adapt and respond as business needs require

• Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.

• Creative problem solving skills

• A proactive, flexible approach, and ability to progress work independently in a fast paced environment.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to apply

If you’d like to apply, please: 

• Complete the application form and equal opportunities monitoring form found on our website.

Submit these via our application portal by 11.59pm on Sunday 17th May 2026.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Salary: £87,500 per annum

Hours: 37.5 hours per week 

Location: Hybrid – remote/Exeter with regular attendance at HQ, plus regular travel to other DAA sites and events as required

Duration: Permanent 

The Role

The Income Generation Director plays a pivotal leadership role in enabling Devon Air Ambulance to deliver its mission through strong, trusted relationships with the public, supporters, partners and stakeholders. You will be responsible for the strategic leadership of income generation, communications and public engagement, as the Income Generation Director brings together fundraising, marketing, communications and commercial activity to grow support for Devon Air Ambulance and generate long-term sustainable income.

As a member of the Senior Leadership Team, you will contribute to the development and delivery of the corporate strategy, providing insight, challenge and leadership across the organisation. You will hold responsibility for public engagement and income generation activity across both the Charity and the Trading Company. The postholder will need to be willing to hold/apply for a Gambling Commission Personal Management Licence for the lottery.

The Candidate

We're seeking an inspirational leader who is collaborative and open, and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of senior leadership within public engagement, income generation communications, marketing or a related field. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, being able to influence and have a tangible impact on income generation. The candidate will be able to operate in a dynamic and high-profile environment with the confidence to innovate and take informed risks. 

As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence. 

The Package

Salary: £87,500 per annum.

As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata)
• Maternity/Paternity & Adoption leave
• Pension scheme
• Occupational sick pay scheme
• Free counselling and financial wellbeing services
• Up to £8,000 relocation package available if eligible. 

Find out more about our staff benefits on our website.

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

A gallery shaped by ideas, people and possibility
Whitechapel Gallery is a leading contemporary arts organisation in East London, committed to making art accessible to diverse audiences.

As we approach our 125th anniversary, we are entering a period of renewed ambition, including a significant capital project and plans for the future of our building and operations. This is a pivotal moment, bringing both opportunity and complexity, requiring clear thinking and strong financial leadership.

The opportunity
We are seeking a Director of Finance to join us at this important stage. This is a senior leadership role, working closely with the Director, Director of Commerce and Business Transformation, Senior Management Team and Board of Trustees.

You will shape financial strategy, support high-level decision-making and ensure the Gallery remains financially sustainable, well-governed and able to deliver its ambitions. The role combines strategic oversight with operational leadership, requiring sound judgement and the ability to work across a complex organisation.

The role
You will lead the Gallery’s financial strategy and planning, ensuring robust budgeting, forecasting and cashflow management. You will provide clear financial insight to support senior decision-making and oversee high-quality reporting.

You will ensure strong financial governance and compliance with Charity SORP, manage risk, and lead the annual audit. You will also oversee tax and regulatory matters, including VAT, PAYE and Gift Aid, and manage relationships with auditors, banks and funders.

You will lead and develop the Finance Team, while supporting financial understanding across the organisation. As part of the senior leadership group, you will help shape priorities and ensure resources are aligned to deliver impact.

About you
You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with senior-level experience. Experience in the charity or cultural sector is helpful but not essential.

You will bring strong expertise in financial strategy, planning and governance, and be confident advising Boards or Trustees. You will be able to translate complex financial information into clear insight and build effective relationships across the organisation.

Why join Whitechapel Gallery?
This is an opportunity to take on a key leadership role at an important point in the Gallery’s development. You will work closely with senior colleagues and Trustees, influencing strategy and supporting delivery across the organisation.

Equity, diversity and inclusion
Whitechapel Gallery is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds and experiences. We value different perspectives and are committed to an accessible recruitment process. If you require adjustments, please let us know.

To apply

Send your CV and cover letter to via the link by Sunday 17th May, midnight.

For an informal conversation about the role, please reach out to our exclusive recruitment partner, Bryony Thomas, via the Allen Lane agency website.

Are you a senior income generation leader ready to build something joined‑up, ambitious, and sustainable?

We’re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you’ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities.

Location; Hybrid (minimum 3 days a week in the Abingdon Office)

Contract; Permanent

Hours; Full time, 35 hours a week (0.8FTE to be considered)

Salary; circa £55,000 per annum

What You’ll Do:

• Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying, and growing income streams
• Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system
• Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long‑term value
• Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement
• Lead, develop and inspire a multi‑disciplinary team, building confidence, capability, and shared ownership of results
• Act as the charity’s most senior income and external‑engagement lead, working with trustees to raise profile, credibility, and influence

What You’ll Bring:

• Substantial senior‑level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline
• A strong track record of developing and delivering income or growth strategy aligned to organisational purpose
• Experience leading and integrating teams to deliver measurable results
• Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level
• Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees

This is an exciting opportunity to shape a new, senior role in a trusted, forward‑thinking local charity with an appetite for change. If you’re motivated by impact, clarity, and collective success, we’d love to hear from you.

This new role is an investment and will lead a step‑change in line with our Underpinning Principles (above) and staff‑expressed appetite for clearer, more joined‑up external engagement. The postholder will lead on two strategic priorities:

·To diversify and grow income by strengthening our public profile, propositions, and routes to support.

·To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors.

Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June.

Job Purpose:

Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.

Role Description

1.Income strategy and delivery

Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.

2.Integrated fundraising, marketing, and communications

Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.

3.Supporter growth and engagement

Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.

4.Insight, data, and performance discipline

Use insight, data, and performance management to inform decision‑making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.

5.Leadership, culture, and capability

Lead and line‑manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high‑performing culture aligned with the organisation’s values and Principles.

6.Organisational leadership and profile‑raising

Act as the organisation’s most senior income and external‑engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery.

The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role.

NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator’s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity’s reputation, and regulatory standing.

Person Specification:

Qualifications

a)Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge).

b)Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM)

Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data‑led growth, commercial strategy.

Experience

c)Substantial senior‑level experience across most areas of income generation, including at least two from:

·voluntary income (e.g. trusts & foundations, legacies, individuals, community)

·marketing and communications

·supporter or audience growth and engagement

·digital fundraising or campaigns

·brand, proposition, or programme development

d)Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.

e)Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined‑up system rather than discrete functions.

f)A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long‑term direction, including delivering measurable results or step‑change improvement.

Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission‑driven organisation operating at scale.

Knowledge

g)Strong grip of contemporary fundraising, marketing, communications models, inc. audience‑led growth, brand‑led fundraising, digital, data‑driven approaches.

h)Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator’s Code.

i)Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public‑facing activity.

j)Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile‑raising.

Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification

Skills

k)Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace.

l)Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board‑level papers.

m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees.

n)Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines.

o)Advanced people leadership and team development skills, including leading high‑performing teams through change, integration, and growth.

p)Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions.

q)Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally.

r)High-level of self‑awareness and commitment to continuous professional and personal development.

s)Commitment to justice, equity, diversity and inclusion (JEDI) and understanding of how this informs ethical, inclusive fundraising and communications.

t)Confident user of MS Office applications, with the capacity to master CRM, digital fundraising platforms and insight or marketing systems (e.g. Donorfy, Just Giving)

You are expected to commit to the vision, mission, and values of the Age UK Oxfordshire group, and be keen to learn / develop new skills and take on challenges. 

Apply now and help us build sustainable income to support a fairer life for older people and carers in Oxfordshire.