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Base of Work: Hybrid, minimum 1 day per week at the Community Impact Bucks Office in Aylesbury
Hours: 16 hours per week
Salary: £32,000 FTE (£14,629 actual salary)
Contract: Permanent
This is an exciting opportunity to shape how data and insight is used at Community Impact Bucks. You will strengthen our data practices, lead our monitoring analysis to ensure data is used effectively to support continuous improvement, planning and shape future projects and priorities. You will work closely with team members and project leads to understand how they collect and use data and insight across the organisation, being proactive in identifying and driving improvement.
The role will report to the Head of Programmes and Business Development.
About the charity
Community Impact Bucks is a charity that uses its expertise to deliver, support and empower positive change for local charities, communities and people. Our mission is to enable and develop strong and vibrant communities in Buckinghamshire.
We support charities, communities and volunteers to be the best they can be by:
Building capacity empowering sustainable not-for-profit organisations and communities through practical support and development.
Enabling volunteering through Volunteer Bucks.
Developing partnerships and collaborations to influence change.
Delivering community-based services and projects to help people stay connected and independent.
Providing leadership and advocacy strengthening our sector’s voice and influence.
At the heart of Buckinghamshire’s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve.
The role
The Data, Insight and Impact Lead will help us understand, demonstrate and increase the difference we make. Working across our programmes and services, you will turn data into clear insights, reports, dashboards and impact stories that improve services, support decision-making and shape future priorities.
Working alongside the Head of Programmes and Business Development and colleagues across the charity, you will bring together information from different programmes and systems. With strong analytical and reporting skills, experience of monitoring and evaluation, and confidence working with complex datasets, you will support colleagues to improve data quality, meet reporting requirements and use evidence to improve services and identify future opportunities.
A key element of the role will be building a strong understanding of all areas of our work and collaborating with colleagues across the organisation. This will include regular in-person activity and collaboration with team members and the Senior Leadership Team.
The role will be responsible for
Developing and improving data, insight and impact reporting across the charity.
Analysing monitoring and evaluation data to demonstrate impact and support service improvement.
Producing clear reports, dashboards, visualisations and impact stories for different audiences.
Supporting project teams to collect accurate and useful data that meets operational and funder requirements.
Improving data quality, consistency and validation across systems and supporting GDPR-compliant practice.
Helping colleagues build their confidence and skills in using data and producing reports.
Identifying effective digital tools and new approaches to data collection, analysis and reporting.
Leading the preparation of data and insight for annual impact reporting.
Promoting learning, reflection and evidence-informed decision-making across the charity.
What we offer:
25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
Onsite parking and lovely office setting
Wide range of free training courses, plus personal development opportunities
Supportive and inclusive environment with lots of positivity
Company pension scheme with 5% employer contribution
Diversity and inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 4 October at 10pm.
For more information, please download the Job Description and Person Specification located at the bottom of this ad, or visit our website - Community Impact Bucks.
Interviews will take place in person at our office in Aylesbury. Interviews will take place week commencing 12 October.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
Key Responsibilities
A few practical things
How to Apply
If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 17 October 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.
If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.
You can contact us directly to request a reasonable adjustment. Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications without a cover letter will not be accepted.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Team:Research & Engagement (Philanthropy & Partnerships)
Location:Homebasedwith ad-hoc travel throughout the year
Work pattern:35 hours per week, Monday to Friday
Salary: Up to £45,999.12 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Stewardship & Communications Manager:
The Philanthropy & Partnerships Communications and Stewardship Manager plays a key role in building strong, lasting relationships between Cats Protection and its most valued supporters.
Sitting within thePhilanthropy and Partnership’sResearch and Engagement team, you will lead a small team of specialist roles and shape how we communicate, steward and inspire corporate partners, major donors, and trusts and foundations, helping them feel genuinely connected to the difference their support makes for cats.
AbouttheResearchand Engagementteam:
We sit within the Marketing & Income Generation directorate.
The Research and Engagement teamsits within Philanthropy and Partnerships andbrings together prospect research,communicationsand events to ensure a coordinated,insight‑ledandsupporter‑centredapproach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.
What we are looking for in our Stewardship & Communications Manager:
Significant experienceinhigh‑valuefundraising communications and/or stewardship, including working with corporate partners, major donors,trustsand foundations.
Experience of leading or managing specialist communications or stewardship activity, with directline‑managementresponsibility and/or clear functional leadership.
Proven experience of overseeing the development ofhigh‑qualitydonor communications,propositionsor cases for support.
Experience of working collaboratively with fundraisers and senior stakeholders in a complex,multi‑disciplinaryorganisation.
Experience of balancing strategic oversight withhands‑onsupport, qualityassuranceand delivery under pressure.
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service.
Salary Finance, which empowers you to take control of your financial wellbeing.
and much more, which you can learn about
Interested?Here’show to apply:
Application closing date: 21st September 2026
Virtual interview date: 29th & 30th September 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams(will include a task)
3. Final stage interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or toparticipatein the recruitment journey.
Making a better life for cats, because life is better with cats
Harris Hill is supporting Wellbeing of Women to find their Director of Education & External Affairs. This is an opportunity to put your communications expertise at the heart of a charity that is changing the future of women’s health.
We’re looking for a strategic, creative and hands-on communications leader to join Wellbeing of Women’s Senior Management Team and lead its Education and External Affairs teams.
You’ll shape and deliver an ambitious multi-channel communications, campaigns, marketing and external affairs strategy — raising the charity’s profile, influencing public debate and engaging the audiences and stakeholders who matter most. From high-profile campaigns and media relations to brand, marketing and internal communications, you’ll be equally comfortable setting the direction and getting stuck into the delivery.
Reporting to the CEO, you’ll also work closely with fundraising and teams across the organisation, ensuring communications are ‘fundraising-first’, integrated, impactful and always connected to the charity’s goals.
Your experience:
We’re looking for someone with experience of integrating communications activity across different functions including fundraising, campaigning and service delivery, and a strong track record engaging multiple audiences including the media, politicians and policymakers, supporters, donors and stakeholders. The ideal candidate will also have a good understand of health campaigning and policy activity across England and Wales.
If you’re a brilliant communicator, an inspiring team leader and someone who likes to make things happen, this could be your next big move.
Interested? We’d love to hear from you.
Closing date: 9am Monday 28th September, however please apply early to receive the full job pack.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Application Deadline: 21 September 2026
Department: Business Services
Location: London/Brussels
Compensation: London £76,431 / year and Brussels €7,066 / month
Description
If you are a strategic HR leader who thrives in complex international environments, we would love to hear from you. We are looking for an exceptional Head of People & Culture to partner with senior leaders, lead a global People & Culture function, and help build an organisation capable of delivering lasting environmental impact. This is a unique opportunity to influence strategy, culture and organisational effectiveness at a critical leadership level.
If this opportunity excites you, we would encourage you to submit your application early and don't wait until the deadline. While the vacancy will remain open, we will begin reviewing candidates throughout the advertising period.
Important dates to note:
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in Belgium or the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Head of Fundraising
Salary range: £58,265 per annum
Location: London
Hours: 35 per week
Contract: Permanent
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
Living Streets has been around for almost a century, but our campaigns and delivery programmes tackle some of the biggest issues our society faces today. More walking improves mental and physical health, community cohesion, local economies and the environment. Our people and our mission are EPIC, as our values state. Come join our growing team to make a big impact to UK streets.
We are looking for an enthusiastic and motivated individual to join our team as our new Head of Fundraising. In this strategic role you will be responsible for developing and delivering a comprehensive fundraising strategy to secure income from diverse sources. You will lead the small but growing fundraising function, drive income growth, and build strong relationships with donors, partners, and stakeholders to support Living Streets' mission and strategic priorities.
What you'll do
What you'll bring
Why Living Streets
Join us and help make streets better places to walk. We have a clear mission and investment in income generation as a strategic priority. This role is what you make of it: the strategy, the team shape, the donor relationships will be yours to build.
How to apply
Charity People is delighted to be partnering with Living Streets on this appointment. Please send your CV to Philippa Randle at Charity People as a first step.
Closing date: midday on Weds 7 October
Interview date: Mon 12 October
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to develop Momentum’s corporate partnerships
programme at a time of ambition and growth for the charity. Working as part of the
corporate partnerships team, you will develop and deliver a focused approach to
corporate fundraising, building long-term partnerships that generate sustainable income
and create meaningful opportunities for companies and their employees to support our
work.
This is a hands-on role combining new business development with the stewardship and
growth of existing partnerships. You will identify and secure new opportunities, create
compelling and tailored partnership propositions, and build strong relationships with
corporate supporters at every stage of their journey with Momentum.
The role will suit a proactive and commercially aware relationship-builder who can think
strategically, work independently and turn opportunities into action. You will work closely
with colleagues across the charity to develop creative partnerships, deliver agreed activity
and help corporate supporters understand the difference their support makes.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Turn compelling ideas into vital funding for hospice care.
We are looking for an experienced and motivated Trusts & Grants Manager to grow sustainable income from trusts, foundations, grant-making bodies and statutory funders. Reporting to the Head of Philanthropy, you will build a strong funding pipeline, create persuasive applications and develop trusted relationships that help local people and their families living with life-limiting illness.
What you’ll do
About you
You will bring proven trusts and foundations fundraising experience, excellent written communication and strong relationship-management skills. Highly organised and collaborative, you will be comfortable balancing multiple deadlines, using insight to shape priorities and representing the Hospice professionally. Experience of CRM systems is essential; knowledge of Donorfy, volunteer management or hospice fundraising would be an advantage.
Why join us?
Join a compassionate, ambitious organisation where your expertise will directly support high-quality hospice care. We offer a generous holiday allowance, pension options, free on-site parking, flexible working opportunities where appropriate, staff discounts and access to learning and development.
Ready to make a measurable difference?
Apply with details of how your experience, skills and approach match the requirements of the role.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
If you have spent years in the creative industries building capital and are looking for somewhere to bring that expertise to bear, this is a route into the NGO world that does not ask you to leave your sector behind.
This role is for someone working anywhere across the creative industries - music, film, art, gaming, sport, literature - who wants to put their skills and connections to work for the planet, and to develop a specialism at the intersection of culture and environmental advocacy.
The legal work is at the centre of what ClientEarth does. The cultural work builds the understanding, the pressure and the relationships that help it land. This role sits in that space.
There is real ownership here: your own projects, your own relationships, your own contributions. The work will regularly take you to events, evenings, industry forums and there is a generous time off in lieu policy to reflect that. Office attendance in our London office is 20% of the month.
Full time preferred but we may consider 4 days a week, with salary adjusted on a pro rata basis.
Important dates to note:
Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role.
Key Responsibilities
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
26 days annual leave + bank holidays (33 days total)
Festive Period break (avg 7-10 working days)
Flexible working hours
Mostly remote working with in-person attendance for relevant events
Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
Plan photography, video, testimonials and other content across services and events.
Attend selected activities to capture or coordinate content, managing external creatives where needed.
Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
Clearly communicate our services, who they are for and how to access them.
Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
Support fundraising and partnership communications, clearly showing the value and impact of support.
Create materials, stories and case studies using service data, feedback and testimonials.
Work collaboratively with external partners on developing and promoting partnership communications.
Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
UK Based
Experience in a charity, community or purpose-led organisation.
Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
Strong communications, marketing or content experience, including multi-channel campaigns.
Strong digital and social media experience, including websites, email, audience growth and performance insight.
Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
A strong understanding of brand, tone of voice, accessibility and inclusive communications.
Sound judgement when communicating about sensitive or contentious subjects.
A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
Experience managing external creatives, freelancers or agencies.
A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
Media relations or PR experience.
Experience producing or commissioning photography and video.
Experience supporting fundraising, partnerships or impact communications.
Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
Reach more trans+ people who could benefit from our services.
Tell our story and demonstrate impact.
Strengthen relationships with supporters, funders and partners.
Grow national recognition of Not A Phase.
Improve communications across the organisation.
Celebrate trans+ diversity, creativity and achievement.
Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
AKF(UK) JOB DESCRIPTION
1. JOB TITLE
Facilities and Operations Manager
2. REPORTING RELATIONSHIPS
JOB TITLE
FOR
2.1 REPORTS DIRECTLY TO
Head of Kings Cross Properties
Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
2.2 REPORTS INDIRECTLY TO
AKF(UK) Property Committee
Reporting on financial results, compliance, company law, charities legislation.
2.3 DIRECT REPORTS
Facilities and Maintenance Assistant Manager
Facilities and Maintenance Officer x 3
Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
3. JOB PURPOSE
In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.
This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.
4. KEY RESPONSIBILITIES
4.1 AKC Building Operations
· Oversee and manage the teams responsible for the reception, security and cleaning.
· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.
· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.
· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
· To maintain and review equipment asset registers and update accordingly.
· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
· Support the relationships with the tenants of the AKC retail units.
· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
· Respond to emergency situations or other urgent issues involving AKC.
4.2 AKC Building Administration
· To prepare an annual operational plan and budget for the AKC building management team.
· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
· To lead any supplier procurement processes related to building management.
· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
· To own the AKC building management risk register ensuring that it is up to date at all times.
· To attend the AKF(UK) Property Committee meetings
· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
4.3 AKC Events
· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
4.4 People Management
· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS
5.1 Qualifications
· A degree in Facilities Management or similar qualification would be an advantage.
5.2 Experience
· Experience of staff management
· Experience of managing third-party contractors
· Experience in managing complex mechanical, electrical and plumbing systems
· Experience of managing planned preventative maintenance for hard and soft services
· Experience of working in a complex, multi-stakeholder environment
· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
· Experience of identifying trends and developing/implementing management reports.
· Experience in a similar field e.g. school, university or charity.
5.3 Skills
· Good interpersonal, customer care and liaison with a wide range of stakeholders
· Ability to explain technical issues to non-technical personnel.
· Ability to work both strategically and operationally.
· Ability to successfully manage time, plans and other related tasks.
· Ability to continuously meet targets and surpass expectations.
· Ability to lead, inspire and motivate a team to meet objectives.
· Excellent written and verbal communication skills in English.
· Good presentation skills.
· Excellent communication skills and able to communicate with internal and external customers.
· Commercially aware with good negotiating skills.
· Excellent client facing skills with the confidence to deal with people at all levels.
· Capable of working independently and collaboratively as part of a wider team.
· Good numeracy and presentation skills.
· Self-motivated, action-focused and with a proactive approach.
· Ability to always maintain a professional appearance and approach.
· Proven ability to deal with change.
5.4 Knowledge
· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.
· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).
· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)
· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.
· Awareness of sustainability and energy efficiency practices
5.5 Attributes
· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.
· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.
6. KEY RELATIONSHIPS
Internal Relationships
· AKC Events
· AKC IT
· AKC Gallery
· IIS
· AKU-ISMC
External Relationships
· Suppliers
· Kings Cross Estate
The client requests no contact from agencies or media sales.
Programme Manager (Strategic Delivery)
Canterbury
£45,012-£51,764 pa plus excellent benefits
Full-time, fixed-term contract for three years
Would you like to create meaningful change and lasting impact by helping to shape the future of mission and ministry across the Diocese of Canterbury? We’re looking for an experienced Programme Manager to lead, coordinate and deliver our strategic change portfolio.
Working closely with the Director of Strategic Development, you’ll bring people together, keep projects moving and turn vision into action - supporting flourishing parishes, sustainable ministry and church growth across the Diocese.
As Programme Manager, you’ll work with colleagues, clergy, parish leaders and partners across the Diocese to coordinate programmes, manage priorities and make sure great ideas become real outcomes.
We’re looking for someone who enjoys leading complex programmes and making things happen, is adept at building strong relationships and capable of bringing people together whilst being confident of managing priorities, risks, governance and budgets.
You’ll be a collaborative and organised programme professional with experience of working with multiple stakeholders, supporting senior leaders and delivering strategic change. You’ll also be a practising Christian (GoR applies under section 9 of the Equality Act 2010) with a good understanding of the Church of England and a passion for supporting its mission and ministry.
Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.
Our vision is Changed Lives, Changing Lives: a community transformed by encountering Christ and committed to transforming and blessing the families and communities we serve.
All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, references and relevant background checks applicable to the role.
Closing date: 11:59pm, Tuesday 6 October
Interview: Tuesday 20 October, Canterbury
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spitalfields Crypt Trust (SCT) is an East London charity supporting people affected by homelessness and addiction to rebuild their lives. We are looking for an experienced and inspiring Recovery Community & Therapeutic Service Manager to lead the development, delivery and continuous improvement of our Recovery Community and Therapeutic Service.
This is a part-time role working 28 hours per week and is fully onsite at our Shoreditch hub. There is some flexibility around how the hours are worked across the week, although ideally Friday will be included as a working day.
This is a key leadership role bringing together therapeutic support, aftercare, peer-led activity, volunteering, training and community engagement to create an integrated recovery journey. You will ensure that people accessing SCT's services have opportunities to strengthen their recovery capital, build supportive networks and progress towards greater independence and wellbeing.
Working closely with our Director of Services and colleagues across SCT, you will:
About you
We are looking for someone with significant experience of leading services within recovery, social care, community development, housing, health or a related field. You will have a strong understanding of addiction recovery and the challenges experienced by people affected by homelessness and multiple disadvantage.
You will be a confident and collaborative leader with experience of managing people, developing programmes, building partnerships and delivering measurable outcomes. You'll also bring strong organisational and communication skills, sound judgement and a genuine commitment to person-centred, trauma-informed and recovery-focused practice.
Above all, we're looking for someone who can inspire others, develop strong services and help create an environment in which people in recovery are active participants in their own community.
Location: SCT's Shoreditch hub, London E1
Hours: 28 hours per week, onsite, ideally including Friday as a working day
Please see the attached Job Description for full details of the role, responsibilities and criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Are you an experienced and highly organised professional who enjoys making sure an organisation runs smoothly and wants to make a real difference?
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training and domestic abuse programmes across Birmingham, the Black Country and the wider Midlands area. Our work includes self-paying clients as well as funded projects delivered through contracts, grants and partnerships.
We are looking for an Administration and Operations Manager to lead and strengthen the day to day operations that underpin our services and help us prepare for our next phase of development. Working closely with the CEO and service managers, you will oversee the running of the organisation across our two main premises and other community venues, as well as manage the administration and appointments functions. This role provides the operational support to our service delivery, ensuring that processes, resources and systems are well organised and focused on quality, sustainability and a positive user experience.
We are entering an exciting phase of growth and are looking to expand our services and extend our reach across Birmingham, the Black Country and surrounding areas. This new role is central to these plans.
Initially, the role will be hands-on, with responsibility for recruiting and training additional administrative staff, fully opening our main premises and moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures.
As we grow there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team and help us meet the increasing need for our services.
Based at our Birmingham office, you will be supported by a small administration team that will grow. This role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
What we’re looking for
Why join Kapella?
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Closing date: 27 September 2026
Location: Birmingham office, with travel to Wolverhampton and other community venues
Hours: Full-time, 37.5 hours per week
The client requests no contact from agencies or media sales.