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Ark Housing Trust, Multiple Locations (On-site)
£40,000 per year
Posted 3 days ago Apply Now
Closing in 2 days
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Page 3 of 4
Stoke-on-Trent, Stoke-on-Trent (On-site)
Buxton, Derbyshire
£40,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We have just reached our 10th anniversary and are about to embark on an exciting period of change.We are looking for a dynamic Service Manager with big ideas for supported housing and an ambition to turn those into reality.  This is a new role created at the start of a new chapter so you will have the opportunity to shape the strategy and to provide leadership to the service delivery teams to achieve our goals. 

Purpose of the post.

  • Lead and support a team of Housing support workers to deliver a high quality service, supporting individuals with multiple disadvantage who are facing homelessness.
  • Manage an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
  • Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s policies
  • Promoting a culture of safety, providing management of all safeguarding cases, incidents and complaints and taking effective action to minimise the impact of ASB
  • Maximising rental income through proactive management of allocations and rent collection. 
  • Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears.
  • Implementing and being a champion for resident involvement: actively seeking feedback, managing complaints and driving improvements.   
Application resources
Application Instructions

Please submit a supporting statement of no more than 2 sides of A4 setting out how you meet the criteria for the role.

Organisation
Ark Housing Trust View profile Organisation type Registered Charity
Posted on: 17 July 2026
Closing date: 03 August 2026 at 09:00
Tags: Housing, Operations, Homelessness

The client requests no contact from agencies or media sales.