About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The successful candidate will lead the delivery and development of Brake's fundraising events programme, driving participation, engagement and income generation. The portfolio includes Brake's flagship fundraising events, such as The Big Tea Brake and annual black-tie dinner, a series of digital fundraising challenges, and the management of third-party challenge events.
The role is responsible for creating exceptional supporter experiences, growing event income and building lasting relationships with participants, sponsors and stakeholders to help raise vital funds for Brake's work supporting road crash victims and campaigning for safer roads.
You are an experienced events professional with a track record of planning, delivering and growing successful fundraising events. You are confident managing multiple projects simultaneously, balancing competing priorities and delivering high-quality events that achieve participation, income and engagement objectives.
You enjoy working collaboratively with colleagues, supporters and external partners, while also being confident working independently and using your own initiative. You are highly organised, solutions-focused and resilient, with the ability to adapt quickly in a fast-paced environment. You are motivated by achieving results and continuously improving event performance through insight, innovation and excellent supporter experiences.
You bring:
- A minimum of 2 years’ experience of working in event delivery in a fast paced, target driven environment
- Experience of planning, delivering and evaluating multiple events simultaneously, ensuring they are delivered on time, within budget and to a high standard;
- Experience of fundraising events, challenge events or participation-based campaigns, with a focus on achieving income and participation targets;
- Experience of using data, reporting and insight to monitor performance, identify opportunities and improve results;
- An understanding of supporter stewardship and the ability to deliver excellent participant experiences that encourage fundraising and repeat engagement;
- Excellent communication, relationship-building and stakeholder management skills, with the ability to influence and collaborate effectively both internally and externally;
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities and deadlines;
- Resilience and adaptability, with a proactive, solutions-focused approach to overcoming challenges;
- A commercial mindset, with the ability to maximise income, manage budgets and demonstrate return on investment;
- Strong negotiation skills and confidence when working with venues, suppliers, contractors and external partners;
- Experience of using CRM systems and other digital tools to manage data, reporting and supporter communications;
- A collaborative team-player who contributes positively to shared objectives and organisational success.
Take a look the the full job description attached.
If writing a cover letter isn't your thing, why not send us a short video telling us why you think you'd be a great fit for our team.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
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Registered Charity
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The client requests no contact from agencies or media sales.