Support work jobs

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.

Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Working closely with the People Partner, HR Administrator, Compliance Manager, Finance Department and Managers across the Charity, the HR Officer will play a key role in ensuring people processes are joined up, compliant and well understood, while supporting engagement, consistency and continuous improvement across the employee lifecycle.

Specific duties include:

HR Policy Ownership (Primary Responsibility)

Induction Coordination

HR Analytics & Reporting

Employee Relations & Support

About you:

You should be CIPD Level 5 or equivalent HR experience, with strong experience of writing and reviewing policies.

Have experience implementing and embedding HR policies

Have experience coordinating inductions and onboarding processes

Have strong Excel skills, with experience creating dashboards and HR reports

Have knowledge of employment law and HR best practice in charities

Have excellent communication, interpersonal and organisational skills

Have ability to manage multiple priorities and work independently

We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you’ll be part of a positive and friendly HR team. 

Benefits include:

Ø  Workplace pension - 5% ER contribution (with an option to increase to 6%)

Ø  6.8 weeks of Annual Leave (FTE) including Bank Holidays.  Additionally, you will earn one extra day of leave for each year of service, (based on number of full years you will have completed on 1st April each year) up to a maximum of 5 additional days.

Ø  Generous company sick pay allowance.

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place on Wednesday 20th May in Maggie's Middlesbrough.

Please see the attached job description for further details.

About the role:

At the heart of Camden’s mission to end rough sleeping, the Gray's Inn Road project offers short-stay accommodation for 16 individuals experiencing some of the most challenging periods in their lives. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service plays a pivotal role in ensuring rough sleeping in Camden is not only rare but brief and not repeated. Residents typically stay between three to six months, during which time the focus is on creating pathways into safe, sustainable housing and renewed independence.

You’ll be part of a dynamic, forward-thinking team dedicated to delivering trauma-informed, psychologically informed support. You’ll work closely with clients facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and histories with the criminal justice system. With your own caseload, you’ll conduct in-depth assessments, build tailored support plans and facilitate interventions that reflect the needs, strengths and aspirations of each person. Every day brings new opportunities to connect people with education, training or employment, to help them rebuild practical life skills, and to foster progress towards long-term goals.

This is a role where no two days are the same, and the impact you’ll make is tangible. From supporting someone through a housing move to witnessing the first steps towards recovery or reconnection. You’ll work alongside a wide range of services including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway, as well as contribute to the operational running of the service and uphold high standards in safety and compliance. At SHP, you’ll be part of an organisation that values learning and growth, offering you access to high-quality training, reflective practice and real opportunities to progress your career. Most importantly, you’ll be part of a team that believes in people’s potential and in your ability to help unlock it.

About you:

• You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace
• You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations
• You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting
• You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction
• You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 3rd May at Midnight

Interview date: Tuesday 12th May online via Microsoft Teams

Please note, there will be a second stage interview for suitable candidates in our service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

Do you seek to champion a culture where innovation, learning and cross-organisational collaboration become the norm? Connecting insight with action to reduce inequalities and strengthen community connection?

Involve believes that everyone, regardless of the challenges they face, should have the opportunity to thrive. Using both strategic influence and service leadership, as the Head of Adult Services you will lead the design, delivery, and continuous improvement of high-quality, evidence-driven adult adult services rooted in lived experience, community voice and meaningful partnership.

See the vacancies page on our website for full job and person specification. 

The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities. 

We are seeking a Communications Officer, Research to join the Research Communications Team. This role will support the planning, production and delivery of engaging communications that explain and promote the charity’s research priorities. Working closely with the Research team and colleagues across Communications, the postholder helps highlight key scientific developments, research programmes and organisational priorities. They act as a communications partner to the Research Directorate, helping to shape research narratives and producing high‑quality content that brings our science to life.

Key Responsibilities:

 Delivery & Production

· Produce clear, accurate content about research programmes (e.g., messaging, FAQs, web content, slide decks).

· Maintain and update supporter/public-facing research content on the website.

· Ensure communication materials adhere to brand guidelines and meet accessibility criteria.

 Research & Information Support

· Assist with planning and producing updates from research conferences for internal use.

· Develop researcher-friendly content and impact stories, working with the Content Team.

· Contribute to research-facing social media content and updates.

 Cross-Team Support & Collaboration

· Support communications for research initiatives such as the Biomarker Challenge, Dementia Frontiers Fund, Clinical Accelerator, Brain Bank and partnerships.

· Coordinate content and communications with partners in our research programmes, sharing credit and amplifying reach.

· Work collaboratively with Research, Policy and Communications colleagues to ensure accurate, consistent messaging.

 Administration, Planning & Coordination

· Provide administrative, planning and coordination support for research communications activities as required.

 Quality, Accuracy & Compliance

· Ensure all communications output is accurate, high-quality and aligned with accessibility and regulatory requirements.

 What This Role Delivers

· High-quality research content that increases understanding of the charity’s research aims and work.

· Clear, consistent messaging across research communications.

· Effective support for research programmes, digital content and organisational storytelling.

Knowledge, skills and experience needed:

· Experience in communications, science communication or a related field.

· Ability to translate scientific or technical information into clear, engaging content.

· Strong writing skills and attention to accuracy.

· Background in science, research or health.

· Strong written communication and editing skills.

· Ability to communicate complex ideas simply.

· Organised, reliable and able to manage multiple tasks.

· Collaborative and comfortable working with different teams.

· Sound judgement and willingness to ask for guidance when needed.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Design and Brand Coordinator

Hours: 35 hours per week, Monday to Friday, generally 9am to 5pm with occasional evening or weekend work if required.

Salary: £26,680 to £29,442 per annum (subject to skills and experience)

Contract: Permanent

Location: Head Office, Centrum, Norwich Research Park.  Work from other Big C premises or public events may be required from time to time.

We have a unique and exciting opportunity for a creative and innovative individual to join the Big C team as our Design and Brand Coordinator.

This is a role where your creativity will have real purpose. You’ll take the lead on creating engaging visual content that connects with our supporters, volunteers, service users, and healthcare and research communities. As the key guardian of the Big C brand, you’ll ensure our established visual identity is applied consistently and effectively, while focusing on delivering creative assets that are both compelling and fit for purpose. Working as part of our Fundraising, Marketing & Communications team, you’ll help ensure everything we produce is visually strong, cohesive, and delivered to a high standard.

About the role

If you’re someone who loves turning ideas into eye-catching, meaningful design, this could be the perfect role for you.

As our Design and Brand Coordinator, you’ll be at the heart of how Big C shows up visually - creating compelling content that captures attention, tells stories and inspires action. From campaign concepts to everyday materials, you’ll have the opportunity to make a real impact through your work, while keeping our brand looking sharp, consistent and instantly recognisable.

Key responsibilities:

• Lead the design and production of marketing collateral, ensuring all output aligns with brand values and audience needs
• Provide expert advice and guidance to colleagues on design approaches, formats and brand application
• Interpret and manage design briefs, ensuring clear objectives, deliverables, deadlines and target audiences
• Deliver creative projects to a high standard, on time and within scope, using strong creative judgment and problem-solving skills
• Lead on interior branding projects across the charity’s estate, including design, styling, signage and stakeholder coordination
• Coordinate and deliver creative assets across campaigns and channels, working collaboratively with the wider team

If you are reading this from our website, you will be able to access and download the full job description for this role here: Design and Brand Coordinator.

For an accessible version of this job description, please access here: Design and Brand Coordinator – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Wellbeing support including a Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Hybrid working with some flexibility in hours
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Vetlife Communications Administrator  

Vetlife is a charity for the veterinary community that provides independent, confidential and free help.  We offer a 24/7 phone and email helpline, professional mental health support, financial assistance, information and resources.  Vetlife is governed by an enthusiastic board of trustees who are all qualified vets or registered vet nurses. We have close ties with all the major UK veterinary stakeholders and are based in Central London.

We are looking for a compassionate and enthusiastic administrator to provide communications support within our charity. You will be responsible for assisting with communications and marketing, supporting fundraisers, monitoring social media, fulfilling orders though our web shop and preparing for events.

You will also be assisting at events alongside our team of volunteer Ambassadors. You will therefore possess excellent interpersonal skills, and the ability to communicate clearly and with empathy.

An organised and confident individual, your work will also involve increasing awareness of the services we provide. You must possess excellent time management skills and the desire to build and maintain successful working relationships.

This is an excellent opportunity for an innovative, organised and caring individual to help our charity support vulnerable people.

If you are interested pursuing this opportunity, please visit our website on our profile below, to find out more about Vetlife. The starting salary for this role is £34,193, plus a generous benefits package.

Application Instructions

To apply please send your CV and a covering letter explaining clearly how your skills and experience fit the role profile and giving an indication of your current salary, by clicking on 'Apply now'. 

The closing date for applications is 9am on Tuesday 5 May 2026. Interviews will take place in person on Tuesday 12 May 2026 in London.

Vetlife is strongly committed to equality, diversity & inclusion, and we welcome applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit sector.

We request no contact from agencies or media sales. 

As Grants and Outreach Officer, you will play a key role in driving Electrical Safety First’s mission to reduce deaths, injuries, and accidents caused by electricity, particularly for the most vulnerable in society.

You will help manage the Charity’s grant scheme programme, which distributes £1,000,000 annually to fund community-based initiatives that raise awareness of electrical safety and reduce risks for those who face the most danger. Through this, you will help empower local organisations to create tangible change in their communities.

In addition to helping administer the grant scheme, you’ll support the Charity’s outreach initiatives, working closely with the Senior Grants and Outreach Officer to identify opportunities to expand the charity’s reach and partnerships. 

The charity’s outreach work goes beyond working with grant partners to maximise impact. It also involves identifying and developing partnerships with organisations that enable us to reach the most at-risk and hard-to-reach groups, working with them as trusted intermediaries, and supporting the development of longer-term, sustainable projects that deliver lasting impact.

This includes proactively engaging with grant recipients and partners, visiting funded projects to see first-hand the difference our work is making in educating people and saving lives, raising the profile of the charity, and ensuring outreach activity supports wider organisational objectives, including policy and public affairs priorities.

As this role sits within the Public Affairs and Policy team, there will be opportunities to connect grant and outreach work to the charity’s wider UK public affairs activity. This may include supporting work on key issues such as product safety, housing, and net zero, and occasional opportunities to support the team’s engagement with political stakeholders.

This is a unique opportunity to combine grant management and outreach, while gaining experience in public affairs, all with the goal of helping protect lives and making a real difference at a national and local level. 

Working With Us

This is a hybrid role, with the office located in Borough, a short walk from London Bridge. There are expectations for travel around the UK as part of supporting grant recipients and outreach work.

Additional Information

Applications will close on 17th May, though please note that we may close the application sooner depending on the number of applications received, so we would encourage you to apply as soon as you are able. 

Successful applicants will be contacted to arrange an interview, which will involve a task to be specified closer to the time. Unfortunately due to capacity, we will be unable to contact unsuccessful candidates.

Our Benefits

• 25 days’ holiday a year (plus bank and public holidays)
• Festive Break (Discretionary): Up to three extra paid days off between Christmas and New Year 
• Employee assistance programme
• Employee discount platform
• Hybrid working
• Learning opportunities
• Life assurance
• Loyalty awards
• Workplace pension scheme
• Private medical insurance (Optional)

Use of Artificial Intelligence by candidates

We recognise that many candidates find Artificial Intelligence to be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please therefore do not solely rely on AI for your application.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post.

Experience Required -

Providing practical and emotional support to women and children affected by domestic violence 

Offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc. 

Developing and maintaining effective working relationships with external agencies 

Working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults 

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact us via our website. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 6th May. Interviews will take place weeks commencing 18th May.

This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London. 

Main Purpose of the Role 

We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London. 

Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required. 

The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years. 

Job responsibilities  

• Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities 

• Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.

• Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.

• Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets

• Support local projects to host and coordinate regular steering group meetings 

• Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact 

• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources 

•  Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.

• Support the distribution of monthly project data to funders and project partners 

• Support the development and administration of project toolkits for delivery partners

• Work with local partners and local authority teams to support the identification of potential new retailers

• Recruit and train new retailers and provide them with required resources and on-going support 

• Further responsibilities relevant to & commensurate with the role of Project Support Officer 

Person Specification  

Knowledge and skills (essential):  

• Project coordination skills and / or an organised and methodical approach to work and attention to detail 

• Experience working within diverse communities

• Good communication skills – written & oral – with the ability to communicate with diverse audiences 

• Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems. 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language 

• Relevant experience within the community, health, or social support sector or with transferable skills

• A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system 

Knowledge and skills (desirable):  

• Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet 

• Background in public health, social care, or nutrition. 

• Knowledge of food sector nationally especially from work with other third sector organisations and campaigns

The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.

The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.

Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.

Key Responsibilities:

Delivery and production

· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.

· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.

· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.

· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.

· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.

Research and information support

· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.

· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.

· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.

· Use audience insight and performance learnings to inform content development.

Cross‑Team collaboration

· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.

· Contribute content expertise into cross‑team planning to support integrated communications activity.

Administration, planning and coordination

· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.

· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.

· Support improvements to content processes and workflows across the team.

· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.

Quality, and tone  

· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.

· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.

What This Role Delivers

· High quality content that supports policy influence, corporate partnerships and integrated campaigns

· Clear, accessible information for supporters, partners and the public.

· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.

· Effective collaboration with teams across Communications.

Knowledge, skills and experience needed:

· Experience producing written or multimedia content for digital channels.

· Experience developing content related to health, policy charity sector or corporate partnerships.

· Experience building and managing relationships with others. 

· Experience of briefing and managing external agencies on the delivery of projects. 

· An understanding of how to adapt content for different audiences and channels. 

· Educated to degree level or with relevant experience.

· Excellent writing, editing and content creation skills.

· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.

· Strong organisation, time management and prioritisation skills.

· Collaborative working style, with confidence engaging with internal teams and external partners.

· Proactive and improvement-focused, contributing ideas for content development.

· Sound judgement within defined areas of responsibility.

· Strong attention to accuracy and detail

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

About The Role

We’re seeking a dynamic individual to support Medair UK’s engagement with trusts and foundations in the United Kingdom. Over the last 5 years income from trusts and foundations has gone from strength to strength increasing by 230% and the successful candidate will be part of the small team responsible for increasing this key area of funding. You will be an integral part of this growing Christian charity. You will enable support for the life-saving work Medair delivers to some of the world’s most vulnerable people by driving forward our relationships with UK trusts and foundations.

About You 

You will be a positive and solution focused fundraiser, ready to take initiative and embrace challenging targets. Ideally you will have experience in growing income from trust and foundations from both longstanding and new potential partners, or be able to demonstrate highly relevant transferable experience. You will be capable of compiling strong fundraising proposals; produce high quality reports; partner with financial colleagues in preparing complex budgets and financial reports. A compelling written communicator, you will have a keen understanding of the humanitarian sector, and of what motivates trusts and foundations to support this work. 

Key Activity Areas  

Lead Generation  

• Be responsible for account management of caseload of mid-range Trusts & Foundations.

• Work collaboratively with the Engagement Manager, Engagement Support Officer and volunteers in the identification, approach and management of UK Trusts and Foundations.  

• Regularly research and review opportunities for building potential relationships with prospective Trusts and Foundations and progressing relationships and applications with them through compelling communications. 

• Work with existing networks and contacts to identify and approach potential trusts and foundations and develop relationships with key decision makers there 

• Identify and pursue opportunities to increase income from existing Trust and Foundation relationships 

Communications and Management  

• Work towards an agreed target each year of engaged trusts and related income, both restricted project and unrestricted funds.

• Write compelling cases for support and proposals in order to secure grants 

• Effectively work with internal contacts throughout the global Medair organisation in the preparation of approved proposals, reports and supporting financial and impact information 

• Manage Medair’s engagement plan, initiating and delivering creative touchpoints throughout the year for all of Medair’s trust and foundation partners, as well as building relationships with trustees and representatives through video, online meetings, events and face-2-face opportunities 

Planning, monitoring and pipeline management  

• Maintain a good record of the application pipeline and CRM (salesforce), monitoring application output, income targets, fund allocations and reporting deadlines.

• Ensuring all grants from trusts and foundations are correctly allocated to Medair programmes, with the appropriate grant card on Medair’s project management platform and maintaining good contact with country programmes and finance partners throughout the lifecycle of Medair UK co-funded projects.

Internal Liaison  

• Liaise with Medair’s Heads of Country Programmes, Country Directors and Communications Officers in order to gather information and data for the purposes of applying and reporting to funders 

• Work collaboratively with finance colleagues in the preparation and approval of budgets and reports.

• Foster dynamic and mutually beneficial relationships with other fundraisers within Medair international and the affiliate offices, readily sharing proposals, reports and information.

Fundraising Executive (Supporter Care) 

Full time (5 days per week/ 37.5 hours) 
Location: Royal Trinity Hospice - Clapham
Reporting to: Supporter Care Manager
Salary: £ 28,860
Contract: Permanent

ABOUT COMPTON  

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital, and legacy campaigns for charities and not-for-profit organisations.     

Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.    

ABOUR OUR CLIENT – ROYAL TRINITY HOSPICE, CLAPHAM    

Royal Trinity Hospice (Trinity) is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community as well as support and counselling services for family and friends. The Hospice delivers outstanding care to patients and their families because of Compton’s fundraising team at Trinity delivering ambitious results. Trinity is a key client for Compton, and we have a long record of success in generating income and sustainable growth across all income streams for the Hospice.  

THE ROLE  

Role Overview 

The Fundraising Executive (Supporter Care) plays a vital role in delivering an excellent supporter experience for our client Trinity. Often the first point of contact for supporters, the role is central to building trust, ensuring accuracy, and reinforcing positive relationships through timely, professional, and warm communication. 

Working as part of Compton Fundraising’s Supporter Care team, you will ensure that all donations are processed accurately, donors are thanked appropriately, and enquiries are handled efficiently across phone, email, and post. You will also support the wider fundraising team across multiple income streams, contributing at every stage of the fundraising cycle from planning and delivery through to income processing and stewardship.  

Key Responsibilities 

The successful candidate will be expected to: 

• Process income accurately and securely, including cash, cheques, credit/debit cards, CAF donations, and online donations via platforms such as GoCardless, JustGiving, Stripe and Enthuse. 
• Ensure donors are thanked promptly and appropriately, liaising with Fundraising Managers as required to deliver a high quality stewardship experience. 
• Carry out bank statement reconciliation, including the processing of standing orders, direct debits, online donations and legacies. 
• Act as a first point of contact for the Fundraising Team by:
  • Answering incoming telephone calls 
  • Responding to general email enquiries while maintaining Trinity’s clear tone of voice and communication style. 
• Maintain accurate and up to date supporter records on the fundraising database, ensuring donor data, consent and Gift Aid information are recorded correctly. 
• Work collaboratively with the wider Fundraising team, providing support across fundraising activities and income streams as required. 
• Support and attend fundraising events, with occasional evening or weekend work. 
• Work primarily office based, with some hybrid working days. 

Experience, Knowledge and Skills 

We are looking for someone who brings both professionalism and warmth to supporter care. You will ideally demonstrate: 

• A genuine enthusiasm for representing a charity with integrity, professionalism, and authenticity. 
• A passion for working as part of a team to deliver results that enable a charity to achieve its charitable objectives. 
• Excellent verbal and written communication skills, with the ability to adapt tone appropriately. 
• Strong attention to detail, particularly when processing income and handling financial data securely. 
• Experience delivering excellent supporter care or customer service, either in a charitable or commercial setting. 
• Proven organisational skills and the ability to manage multiple tasks accurately and efficiently. 
• Experience using a CRM or fundraising database, ideally Beacon, to manage donor and client records. 
• A good understanding of the importance of accurate data entry, especially in relation to consent and Gift Aid. 
• Some knowledge of GDPR and data protection regulations governing donor communications and data management. 

Working at Compton  

• 25 days’ holiday + bank holidays, plus 1 extra day per year after 4 years’ service up to a maximum of 8 extra days
• Company Pension Scheme (3% rising to 6% over time) 
• Death-in-Service Benefit (life assurance)
• Employee Assistance Programme (including free counselling sessions)
• Training and development opportunities, including Compton conferences and workshops
• A collaborative, supportive team that values learning, innovation, and the social impact of our work

Equity, Diversity and Inclusion 

Compton Fundraising is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and experiences. 

How to Apply

Please submit covering letter and CV.

Applications will only be considered via Charity Job.