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We're looking for a kind, compassionate and resilient Customer Contact Centre Officer to join our Central Service Team located in Islington.
£26,936.00 per annum, working 35 hours per week.
Fixed Term Contract for 12 months
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
What you'll bring:
Essential:
About us:
We have a strong social purpose and we live and work by our values:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Intervention Officer (Hucknall)
Reporting to: Youth Intervention Manager
Role Type: Full-Time (35 hours per week)
Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.
Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?
We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Hucknall, your role will be hands-on, dynamic, and deeply rewarding.
We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.
In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service
1. RELEVANT GENERAL OBJECTIVES
- Activity registers.
- Provide regular monitoring and evaluation of delivery.
- Ensure all notes and timeline events are recorded per individual on Upshot.
- Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.
- Gathering of ASDAN accreditation evidence to be submitted.
2. SPECIFIC ROLE RESPONSIBILITY
3. EQUITY, DIVERSITY AND INCLUSION
Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.
The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.
The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.
All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.
4. SAFEGUARDING
Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.
5. KEY PERFORMANCE INDICATORS
· Deliver individual targets set by the Youth Intervention Manager that relate to your specific role
6. PERSON SPECIFICATIONS
ESSENTIAL
DESIRABLE
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
Building team spirit and employee engagement and offer.
Leading and delivering regular staff performance and development reviews.
Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
Ensure policies are kept current.
Ensure recording and management of absence/leave.
Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
Oversee training and personal development plans for staff and volunteers, as appropriate.
Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
Experience in developing and leading successful and engaged volunteering programmes and support.
Full valid driving licence.
Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
Experience of implementing rigorous reporting and evaluation practices on operations.
Experience of managing day-to-day financial administration and reporting.
Evidence of delivering clear metric dashboards and reports.
Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
Demonstrable knowledge and experience in HR processes and management.
Experience in building and delivering strategic plans.
Proven experience of effective problem solving and responding to crisis situations.
A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
A high level of literacy and communication.
A high level of numeracy and ability to analyse data.
Strong leadership attributes to build engagement and performance with the team.
Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forest Farm Peace Garden is a small East London charity offering ecotherapy and community gardening to support people’s mental health and wellbeing.
We are looking for a strategic, hands‑on Director (21 hours per week) to lead our next chapter, working closely with a committed staff team, trustees and volunteers.
As Director you will hold overall responsibility for the charity’s vision, strategy and day‑to‑day operations, ensuring our programmes run safely, sustainably and in line with our values. You will lead on fundraising and finance, including developing and delivering a fundraising strategy, managing budgets and reporting to funders and the Board of Trustees.
You will line‑manage our Ecotherapy Worker, Gardener, and three sessional staff, nurture a positive, inclusive culture, and make sure staff and volunteers are supported to do their best work. Building relationships with local mental health services, community organisations and partners will be central to the role, helping us reach people who can benefit most from time in the garden.
This role would suit someone who enjoys combining strategic thinking with practical delivery in a small organisation, and who is confident working independently while collaborating closely with others. If you care about mental health, social justice and nature connection, and want to help a much‑loved local project thrive, we would love to hear from you.
The client requests no contact from agencies or media sales.
Main Purpose of Role:
· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.
Specific Responsibilities:
General Responsibilities:
Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.
Job Description and Review
The job description reflects the present requirements of the post. The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change. Such review will normally also take place at the Annual Appraisal Meeting.
Desirable
Essential
Experience
Knowledge
Skills/Personal Qualities
Other
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Intervention Officer (Rushcliffe)
Reporting to: Youth Intervention Manager
Role Type: Full-Time (35 hours per week)
Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.
Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?
We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Rushcliffe, your role will be hands-on, dynamic, and deeply rewarding.
We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.
In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service
1. RELEVANT GENERAL OBJECTIVES
o Activity registers.
o Provide regular monitoring and evaluation of delivery.
o Ensure all notes and timeline events are recorded per individual on Upshot.
o Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.
o Gathering of ASDAN accreditation evidence to be submitted.
· Work closely with the Safeguarding Manager to gain advice and report any safeguarding concerns relating to young people within the Positive Futures Programme. Support the review of a safeguarding reporting process.
2. SPECIFIC ROLE PROFILE
· Lead on the development of the Ambassadors programme delivery across all three target areas (West Bridgford, Cotgrave and East Leake), working towards:
o Designing and delivery of a leadership ASDAN accreditation
o Delivery of fundraising events with young leaders
o Delivery of community events with young leaders
o Work with Ambassadors to become a local voice for the project.
· Identify and establish partnership with local voluntary youth groups, leisure and sports clubs to support the Ambassador programme.
3. EQUITY, DIVERSITY AND INCLUSION
Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.
The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.
The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.
All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.
4. SAFEGUARDING
Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.
5.KEY PERFORMANCE INDICATORS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Operations Manager to manager our Hampshire services.
Salary: £35,000 - £40,000 pro rata
Location: This role will be based in Basingstoke but will cover the full Hampshire region. We offer hybrid working with up to 2 days per week from home, with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to head office in Hammersmith
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027 with potential to extend
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership you will lead and manage the Advance commissioned services across your region, working collaboratively with fellow Advance managers, external agencies and key subcontracted partners to provide a consistent and holistic service.
You will manage the front line workers who deliver a 1:1 advocacy service, as well as a Women’s Interventions programme, through women’s centres and hubs that fulfils the needs of the women accessing the service.
About You:
To be successful as the Operations Manager you will need the below experience and skills:
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 12th July 2026
Interviews are taking place w/c 13th July
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
One-week paid carers’ s leave
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
Being involved in ensuring that safeguarding procedures are followed in your teams.
Volunteer onboarding and induction, and continuous volunteer management.
Develop and deliver training to volunteers.
Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
Clear leadership ability, with the capability to act with initiative and drive;
Proven project management skills;
Strong commitment to the rights of people seeking safety;
Commitment to Care4Calais' values and mission, including anti-racism;
Hands on, operational, dynamic and enthusiastic;
Team worker with good communication and people skills;
Self-motivated and used to managing multiple priorities to meet deadlines;
Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
Excellent verbal and written communication skills;
Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
Experience leading and managing volunteer teams from varied backgrounds
Experience working/volunteering supporting people seeking safety
Experience in making grant applications/fundraising experience and managing budgets
Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to make a real difference by supporting residents with social, practical and wellbeing needs at the point they need it most.
This role involves shift work, including weekends, so we’re looking for someone flexible, proactive, compassionate and confident working in a busy setting.
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
Why Work for Us
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Living Advisor (Direct Payments)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.
AoD’s Independent Living Service
The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.
Purpose of Post
To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment
(DP) and recruit and manage a Personal Assistant (PA).
Main Duties and Responsibilities
Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.
1. Provide information and advice on becoming an employer and the role of the Personal Assistant.
2. Ensure that the client understands their legal obligations and responsibilities of being an employer.
3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.
4. Advise and help to calculate the PA’s salary and on costs (full training provided).
5. Support the client through the interview process and where necessary sit in during interviews.
6. Support individuals to reference, check legal status and where necessary DBS their support worker.
7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.
8. Support the client to complete payroll and insurance documentation.
9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).
10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.
11. Ensure that the individual has a back-up plan for emergencies.
12. Encourage DP employers to be assertive and proactive with their Personal Assistants.
13. Work with agencies to set up support for clients who may not wish to employ a PA directly.
Ongoing support to individuals in receipt of Direct Payments
1.Providing advice on employment issues.
2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.
3. Support individuals to recruit again if necessary.
4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.
5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.
6. Support individuals to make informed choices.
7. Meet with the DP Support Group on a regular basis.
8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.
9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.
For all work:
Special requirements
Person Specification
To be considered for this role, candidates must have:
Desirable qualities
Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The successful candidate will be required to undertake an enhanced DBS check.
We welcome applicants from all walks of life.
As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.
No agencies please.
About the programme: ABC Parents Programme
The ABC Parents Programme empowers parents from the most deprived wards in Enfield and Haringey to increase their confidence and improve appropriate use of services across health and social care through child health workshops and networks of peer-to-peer support for parents.
The programme is delivered in community venues by a range of staff working in children’s community health services and Child Health Champions. They are supported by multi-agency practitioners from the hospital, primary care and voluntary sectors in Enfield and Haringey.
The programme is delivered in partnership with North Middlesex University Hospital NHS Trust (NMUH), The Bridge Renewal Trust, Every Parent and Child, Public Health Haringey, NCL CCG and other local multi-sector agencies.
About the role: Child Health Community Champions
The Child Health Champions Lead will recruit and provide ongoing support to a small team of Child Health Community Champions (CHCC). This will include:
· Supporting professional development through carrying out training needs assessments of the CHCCs and identifying appropriate training
· Alongside the Project Coordinator, planning workshops incorporating CHCCs strengths
· Holding regular meetings and quarterly Wellbeing sessions with CHCCs
· Being responsible for the recruitment and deployment of creche workers where required
About you:
You will be an enthusiastic, motivated and caring individual who understands community engagement and has experience of successfully managing a community project and providing group leadership.
The Child Health Champions Lead will be employed by Every Parent & Child and will work as a member of the ABC Parents Program Team based at NMUH.
Duties/Responsibilities
1. Engaging Community Champions
· Actively recruit new Child Health Community Champions (CHCC) and support their training.
· Working with the CHCC, identify professional training needs, develop ideas through to delivery.
· Arrange regular meetings with the CHCC to provide support and seek feedback to support monitoring and the impact of their intervention.
· Liaise with the Project Co-ordinator in planning sessions/workshops, working to the strengths of the CHCC. The Child Health Champions Lead will be parent-facing, on-site at community sessions when required.
· To organise quarterly Wellbeing sessions for CHCC.
· To liaise with CHCC to manage their attendance at workshops.
· Regularly provide performance feedback to CHCC, supporting their professional development and maintaining motivation.
2. Development and Delivery of Workshops
· Attend and support all Health and Wellbeing workshops for Community Champions.
· Where appropriate, attend and/or support the workshops run by Community Champions.
· Maintain active communication with Creche workers, professionally responding to queries, and actively engaging in finding solutions to challenges.
· Where appropriate, to support the Project Co-ordinator with setting up the training room and resources, always observing Health and Safety risk to self and others.
· To maintain an accurate record of incidents arising at the workshops and report to the CEO and the ABC Parents Project Co-ordinator.
3. Engaging with Creche Workers
· Identify and recruit Creche workers, maintaining an active bank of workers on account.
· Liaise with Creche workers to ensure their attendance at workshops.
· To receive and verify invoices from Creche workers.
· To provide feedback to the Creche worker, thus ensuring they can respond effectively to the needs of the service.
4. Other Duties
· Complete DBS checks for all CHCC and to maintain accurate records.
· To understand, promote and implement Every Parent & Child’s equality policy, recognising social and cultural diversity in the delivery of services, management of facilities, contract management and staff/volunteer recruitment and management.
· To escalate Child Protection/Safeguarding concerns to the CEO and maintain an accurate record of all escalated concerns.
· To comply with the statutory provisions of all Health and Safety, associated legislations and all Trust policies and procedures, including commitment to ethical and environmentally sustainable practices.
· To be able to work flexible hours to meet service needs, including working some evenings and weekends.
· To work flexibly to meet the demands of the service.
· To undertake training relevant to the post.
· Constructively provide feedback on issues/concerns to the Project Co-ordinator and the CEO of Every Parent & Child.
· Undertake administration duties commensurate with the post.
· Contribute data regarding Champions activities for the quarterly reports and evaluation.
· Liaise with the Project Co-ordinator and the CEO of Every Parent & Child to produce data/reports as required for reporting purposes.
· Attend staff and other project-related meetings as necessary. These may be held over video and/or face-to-face in Enfield or Haringey.
· Maintain an updated mailing list, including, but not limited to, the Child Health Community Champions.
· Consistently demonstrate integrity and professionalism in carrying out the duties and be an ambassador for the service.
The client requests no contact from agencies or media sales.
DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM?
Our client is recruiting for the following exciting and rewarding position:
Helpline Team Leader (Full Time)
Location: Erdington, Birmingham
Hours: 37.5 hours per week
Salary: £29,099 per annum
The Helpline provides advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.
Our client is looking for people who can work under pressure, remain calm and have excellent communication skills. As team leader to the helpline, you will provide support to a team of helpline workers and volunteers alongside taking calls.
Their Helpline positions are office based at the Erdington location. The Helpline operates between the hours of 9am to 11pm, seven days a week and 365 days a year. Employees work on a rota basis, which will include evenings, weekends, and holidays.
Shifts are 9am to 5pm and 3pm to 11pm. This is an on-site role, and no hybrid working is available.
Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Their people are key to the success of the organisation, and they are recognised as a Mindful Employer as well as achieving gold standard success in Investors in People.
They welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Closing date for applications is Thursday 18th June 2026
Interviews to take place on Friday 26th June 2026
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 June 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
At Base71 Youth Zone, we believe every young person deserves access to a safe, welcoming and inspiring place where they can have fun, feel supported and realise their potential. Since opening our doors, we have already welcomed nearly 8,000 young people, creating opportunities for them to build confidence, develop friendships and access life-changing experiences.
We are now looking for an outstanding Head of Youth Work & Partnerships to help lead the next stage of our journey. This is an exciting opportunity to shape and develop our universal youth work offer, inspire and lead our delivery teams and strengthen partnerships across Barnsley to ensure young people receive the very best support and opportunities.
About the Role
This is a rewarding senior leadership role for an experienced and passionate youth work professional who believes in the transformative power of youth work and the potential of every young person.
We are looking for someone who can lead with energy, creativity and purpose — someone who is ambitious for young people and motivated to create outstanding experiences that help them thrive. You will lead a dynamic team of Youth Workers, Managers and volunteers, creating a culture that is inclusive, supportive and focused on high-quality delivery. With a hands-on and solutions-focused approach, you will bring fresh ideas, drive innovation and ensure young people remain at the heart of everything we do.
No two days at Base71 are ever the same. You will oversee a wide-ranging youth work programme across Junior, Senior, Inclusion and Holiday Club provision, ensuring our offer remains engaging, safe and responsive to the needs of young people. Alongside operational leadership, you will build meaningful partnerships with schools, community organisations, funders and key stakeholders, helping to strengthen the impact and reach of Base71 across the borough.
As part of the Senior Leadership Team, you will also contribute to the strategic development and future growth of Base71, helping to shape a Youth Zone where young people feel safe, valued, supported and inspired to achieve their full potential.
About You
We are looking for someone who is:
You Will Have Experience Of:
To Apply:
To apply, please email a CV and cover letter (no more than two pages) in response to the
person specification and questions below
1. Why do you want to work for us?
2. Looking at the person specification, briefly describe how your skills and experience
(including any lived experience) make you a good candidate for this role. (200 words
max)
3. How would your previous experience support you to be a strong leader at Base71? (200
words max)
4.How you demonstrate your commitment to fairness, equity and respect.
5.Confirmation you are eligible to work in the UK (the successful candidate will be required
to provide documentary evidence before a job offer confirmed).
6.Any reasonable adjustments we can make to assist you in your application or the
selection process.
7.This role will be based in the Youth Zone and therefore require an Enhanced DBS.
a.Do you have any unspent conditional cautions or convictions under the Rehabilitation
of Offenders Act 1974?
b.Do you have any adult cautions (simple or conditional) or spent convictions that are
not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions)
Order 1975 (Amendment) (Englandand Wales) Order2020
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced corporate fundraiser to help maximise charitable income to The Christie Charity by developing the corporate fundraising portfolio and securing corporate support and sponsorship from new and existing business contacts.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.