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Supporter engagement manager jobs in City of london, england

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London City Mission, SE1, London (On-site)
£30,784 per year
Posted 4 days ago

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Closing in 3 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£28,646 per year inclusive of London weighting plus benefits
Posted 5 days ago
Not For Profit People, Greater London (On-site)
£14.80 per hour London Living Wage | £16.00 per hour for Saturday evening Senior shifts
Posted 5 days ago
Closing in 2 days
Paul Hamlyn Foundation, London (Hybrid)
£54,000 per year
Posted 1 week ago
Not For Profit People, Greater London (On-site)
£14.80 per hour London Living Wage | £16.00 per hour for Saturday evening shifts
Posted 5 days ago
Closing tomorrow
Family Lives, Westminster (On-site)
£27,791 pa (including London Weighting)
Posted 3 weeks ago
Family Lives, Westminster (On-site)
£8,312.20 for 10.5 hours a week (FTE £27,707.33 pa) (including London Weighting)
Posted 1 week ago
Open Society Foundations, London (On-site)
£84,100 - £91,000 per year
Posted 2 weeks ago
Closing in 6 days
King's College London Students' Union, City Of London (On-site)
£33628 - £39008 per annum
Posted 3 weeks ago
Page 35 of 36
London, Greater London (Hybrid)
£55,000 per year + benefits
Full-time
Permanent
Job description

We’re looking for a Senior Innovation and Development Lead to help shape the future of how we grow income and engage customers at the British Heart Foundation (BHF). 

This isn’t about theory, it’s about turning bold ideas into real, sustainable income streams. The main focus of this role is developing fundraising and engagement products from new proposition to reimagining traditional engagement models, you’ll take concepts from insight → test → launch → scale. 

Responsible for driving innovation that delivers both impact and income you will:

  • Identify new audience problems and income opportunities, using desk research, internal insight and commissioned customer research.
  • Turn insight into new fundraising propositions (including digital, subscription and challenge‑based products), developing and refining concepts with clear success criteria.
  • Test, pilot and launch ideas at pace, using MVPs and a test‑and‑learn approach to decide what to scale, adapt or stop.
  • Build robust business and investment cases, including commercial modelling (e.g. payback, NPV and unit economics).
  • Influence senior stakeholders with clear, evidence‑based recommendations.
  • Lead successful propositions into BAU.

This is a big role that offers genuine ownership, with all delivery led and delivered in‑house without the support agencies. Visible at senior level the role provides the opportunity to turn insight into real impact.

About you 

As our ideal candidate, you’ll bring senior‑level experience in innovation, fundraising or product development, with a clear ability to turn insight into action. You’re commercially minded and creative, comfortable with ambiguity, and able to move at pace while staying focused on what delivers real value. 

You’ll have proven experience leading propositions end‑to‑end from early problem discovery and insight through testing, piloting, scaling and evaluation, all delivered in‑house. You’ve built and refined MVPs and pilots through evidence‑based experimentation, and you’re confident making calls on when to scale, pivot or stop initiatives. 

With advance data and insight skills, you can translate complex qualitative and quantitative insight into clear options and recommendations for senior stakeholders. You bring experience building strong business and investment cases, including budgeting and forecasting, as well as taking successful propositions into BAU. Used to working in complex, cross functional environments, you can influence without direct authority and manage interdependencies and governance with clarity. 

Working arrangements 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF  
 
We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer.  

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 
 

Organisation
British Heart Foundation View profile Organisation type Registered Charity Company size More than 1000

Our vision is a world free from the fear of heart and circulatory diseases.

British Heart Foundation logo Play
Posted on: 18 May 2026
Closing date: 31 May 2026 at 11:09
Tags: Fundraising, Marketing, Project Management, Business Development, Business Intelligence, Data Analysis, Insights, Strategy