Trustee volunteer jobs in Hackney central, greater london

Project Manager – Community One-to-One Advocacy

We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.

Key Responsibilities

• Lead and coordinate the day-to-day delivery and development of the advocacy project.
• Work closely with the CEO on project implementation, reporting, evaluation, and risk management.
• Line manage staff, consultants, and volunteers, providing supervision, training, and development support.
• Build strong partnerships with local authorities, community organisations, and stakeholders across Greenwich.
• Ensure compliance with safeguarding, GDPR, health & safety, equality, and organisational policies.
• Oversee project monitoring, data collection, reporting, and operational systems including Microsoft 365 and referral processes.
• Support outreach, volunteering, and community engagement activities to ensure services are accessible and inclusive.
• Represent the organisation at meetings, forums, and networking events.

About You

You will have:

• Experience managing community, advocacy, or charity projects.
• Strong leadership, organisational, and partnership-building skills.
• Knowledge of safeguarding, governance, and compliance requirements.
• Experience supervising staff and supporting workforce development.
• Excellent communication, reporting, and problem-solving abilities.
• Commitment to equality, inclusion, and person-centred practice.

This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.

Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!

We are now looking for a second Service Deilvery Manager to share the delivery of our reading projects across London to ensure that all of our projects are delivered to schedule and our families and children are supported. You will directly manage half of our small team of amazing delivery staff, who work part-time during term time, supporting them to deliver our volunteer-led reading sessions and creating a positive culture of inclusion, development, and above all – fun!

This is an excellent opportunity for a service-focussed, poeple manager to apply and develop their skills in the non-profit sector and help us to help more children read for pleasure and see where words will take them. 

Interview Date: Thursday 11th June 2026 & Friday 12th June 2026

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Philanthropy Lead at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.

Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising, including Corporate, Individual Giving and Community, as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.

About the Role

Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.

About You

You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

This role forms a key part of a new Strategy & Insight Team at Bowel Cancer UK, which seeks to build core capabilities to enable us to be as effective as we can be for people affected by bowel cancer. The Audience Insight Specialist will be an internal leader, building our capability to understand our core audiences and the people we need to reach to achieve our strategic goals. You will support a cultural shift in how the charity takes an audience-led approach to planning, decision-making, and communications, as our CRM, data infrastructure, and Strategy & Insight functions continue to develop. Making best use of internal and external sources, you will distil data into meaningful insight, tailored to different audiences. You will support a consistent approach to audiences across the organisation, while flexing to meet the needs of different teams, ensuring that any understanding of audience is rooted in evidence.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

The Communications, Marketing and Insight team at KCLSU are looking for a Communications Officer to develop and implement communications plans for a diverse range of work including both internal and external communications, to increase awareness, engagement and satisfaction. 
 
Key responsibilities include:

• Developing communications plans for liberation history months, wellbeing, advice and volunteering initiatives and providing communications support where needed. 
• Working collaboratively to understand each service's, project area's or Student Officer's objectives and work to communicate their roles and the work they do in an effective and engaging way.  
• Producing and providing content for newsletters and other communications channels, including the weekly KCLSU Updates for the student body and internal comms newsletter for the wider organisation. 
• Managing student staff and freelancers, as needed. 

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

 
REF-228 247

Location - Hybrid (based at home or local community) with regular travel in the South of England

Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.

You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.

This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week. This will initially be Emmaus Norfolk & Waveney, Emmaus Colchester and Emmaus Suffolk, so we are looking for a candidate based in Norwich, Colchester, Ipswich or the surrounding areas. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

This is a full-time role, Monday to Friday, 37.5 hours a week.

Who are we looking for?

We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.

Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer

· Salary: £31,160 per annum,

· Working hours: Full-time 37.5 hours a week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: A 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us our email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is Tuesday, 26 May 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing 8 June 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.

If you would like to arrange an informal discussion about the role, please email us our email address is in the application pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

We are currently seeking a Maintenance Assistant to help keep our centres running smoothly and safely for the animals in our care. You will an important role in maintaining our facilities, supporting our team, and ensuring a clean, secure, and welcoming environment for both animals and employees.

Your role will involve supporting the 3 Battersea sites with general maintenance tasks to allow the site to meet its operational needs.

If you’re practical, proactive, and want your work to have a real impact, we’d love to hear from you.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 8th May 2026
Interview Date(s): One stage in person interview. Early applications are encouraged as interviews will take place on a rolling basis ahead of the closing date.

For full details on the role, please download the recruitment pack.

This is an exciting new role with the UK’s leading public mental health charity. The Senior Research Manager role is a fantastic opportunity focusing on producing research, analysis and insights that support our UK prevention mission. The role can be based in either our London or Glasgow office and will report into our Head of Research.

What does the role involve?

•Write compelling insight reports for internal and external audiences.

•Generating evidence, insights and research, including analysis of existing data (evidence reviews, secondary analysis), primary quantitative research & comparative research between nations.

•Developing policy-facing briefings, gathering relevant public mental health evidence and statistics.

What skills, knowledge and experience are we looking for?

•Strong understanding of quantitative research and statistical analysis

•Significant experience in a relevant organisation (e.g. public health, university, research organisation) and area (e.g. epidemiology, mental health, economics, policy)

•Team player with a track record of working collaboratively and cross-organisationally

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application on our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Tuesday 19 May and we are unable to accept late applications. Interviews are planned for 27 / 28 May and 2 June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us via our website. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

Last year, 10,800 teachers downloaded Topical Talk lessons, reaching 532,000 children in over 86 countries. We are on track to double this number, reaching over 1 million school children by the end of 2026.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines - award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize - child-led solutions to complex global issues

• Community partnerships - support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

THE ROLE

We are looking for a motivated Administrative Officer to provide the quality support and attention to detail that keeps our programmes running smoothly. You will be joining a passionate team dedicated to helping children all over the world develop their critical thinking and learn about global current affairs. We are a small but growing team of 17, and in this role, you will work across every part of the charity, seeing our impact in action and ensuring our daily operations are handled with total consistency.

We want a positive and supportive self-starter who takes genuine pride in their work being done well. You will be someone proactive who anticipates the team's needs and is always looking for ways to make our systems and processes more efficient. This is a brilliant opportunity to learn and grow with us; you will gain a unique, 360-degree insight into how a charity operates while benefiting from our position as an independent organisation supported by The Economist Group. You will experience both the charity and corporate sectors, building a professional network across the Group and developing a versatile, high-level skill set as you progress your career.

RESPONSIBILITIES

Team operations and administration

• Provide essential admin support including booking travel, purchasing equipment, managing the post, and supporting printing

• Act as the administrator for most team subscriptions, online tools and softwares

• Maintain a well-organised office environment, including inventory management for the team cupboard and equipment

• Proactively identify and fix broken systems, creating better ways to manage tasks

• Build strong relationships with the key teams from The Economist Group such as Facilities, HR, and IT to ensure smooth operational support to the Foundation’s work

Financial administration

• Accurately process and record weekly payment runs and invoices in the banking and finance systems

• Assist with financial reconciliation and proactively chase outstanding payments or missing receipts

• Process staff and volunteer expense claims, ensuring they align with the charity’s financial policies

Programme and event support

• Act as the first point of contact for the Foundation’s inboxes, providing excellent service to teachers by troubleshooting account issues and managing enquiries

• Support the programme and fundraising teams by collating qualitative and quantitative data on students and teachers for programme and funder reporting

• Manage the process of sending physical materials and resources to schools and teachers when relevant, including packing, addressing, and coordinating couriers or post

• Lead the logistics for webinars and live lessons on online event tools, including managing platform settings and hosting calls

• Coordinate logistics for team socials and events with partners, funders, and trustees, including room/venue booking, catering, and on-site setup

HR and onboarding

• Manage candidate logistics, including posting roles, redacting applications, handling diversity monitoring forms, and scheduling interviews

• Provide high-quality service to applicants, acting as a warm and professional point of contact for all interview coordination

• Lead the practical setup for new joiners, including IT access, office tours, equipment handovers, and managing DBS checks

WHAT WE OFFER 

• Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time

• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring place to work, where we learn and achieve things that matter together. Our team of experts work creatively and collaboratively, whilst taking full responsibility for their goals

• Development and support: we invest in training and development and will support you to build the skills and experience as you need

• A competitive benefits package to support your wellbeing, growth, and work-life balance

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. 

Senior Internal Auditor 

Contract type: Permanent – 35 hours per week (requests for part-time will be considered) 

Location: London, UK 
UK hybrid working – a minimum of 40% of working time is spent face-to-face in the London office, external meetings or travel. 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £52,468 per year with excellent benefits 

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential. 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the role 

As our Senior Internal Auditor, you will support WaterAid to continuously strengthen internal controls and effective risk management by the delivery of internal audit engagements working closely with management to drive sustainable change. 

In this role, you will: 

• Deliver risk-based internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.

• Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.

• Input to the development of the Internal Audit function 

• Support management in developing a fraud aware culture and in fraud response, including undertaking investigations where required 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Honesty, integrity, tenacity and sensitivity 

• Experienced auditor 

• A professional CCAB (Consultative Committee of Accounting Bodies) accounting qualification or accredited member of the CIIA (Chartered Institute of Internal Auditors)

• A willingness to travel and an ability to work independently with limited supervision 

• Strong numeric, analytical and financial skills, with an aptitude for budgeting and financial management 

• Good understanding of risk management and internal controls 

• Excellent communication and report writing skills, with either native proficiency or advanced professional proficiency in English

• Confident to communicate with all levels of management and Trustees 

• Excellent time management and organisational skills and ability to juggle multiple assignments and meet competing deadlines 

• Strong IT literacy

• Proficiency of auditing using data analytics techniques and AI

• Strong interpersonal skills and proven ability to work across different cultures 

• Strong influencing skills and ability to build a strong network within and across WaterAid and with peers in the sector. 

• Ability to support and coach secondees and supervise their work as required 

Although not essential, we’d prefer you to have: 

• Experience of working in the INGO sector 

• Qualifications and/or experience in fraud investigations e.g. Certified Fraud Examiner 

• Knowledge of French or Portuguese

• Knowledge of language/s from countries where WaterAid works 

Closing date: Applications close 12:00 PM UK time on 27 May 2026. Interviews are expected to take place week commencing 08 June 2026. 

*Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage. 

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Pre-employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the UK. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Job Title:

Front of House, Concierge/Receptionist

Team/Department:

House & Conferencing / Finance & Services

Hours: 

Job Share – 25 Hours per week (0.625 FTE)

Salary Range:

£32,000 - £35,000 FTE per annum

Contract:

Fixed Term to Permanent (12 Months)

Reporting to:

House & Conferencing Manager

Other Key Relationships:

Director of Finance & Services

House Maintenance Manager

HR & Compliance Officer (Health & Safety)

All Tenants and Staff of Mothers Union

Mothers Union 

Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. 

Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.

Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.

Role Purpose

The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.

The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.

Core Responsibilities

· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.

· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.

· To assist with meeting-room bookings.

· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.

· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

 

Detailed Tasks

Front of House / Reception

1. Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
2. Manage VIP arrivals and departures with seamless, attentive and personalised service.
3. Greet and assist professionally; provide information, directions, to desired locations and general support as required.
4. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
5. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
6. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
7. Ensure all internal and external clients feel valued and supported at all times.
8. Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
9. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.

Security

1. Sign in all visitors and issue access passes to contractors in accordance with building procedures.
2. Maintain lobby presence and ensure entrance doors are covered at all times.
3. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
4. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.

Conferencing & Meeting Room Support

1. To handle enquiries, take and manage bookings for meeting rooms.
2. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.

General MU Operational Support

1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.

2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.

Working for Mothers Union

Detailed package, benefits and wellbeing package:

· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union

· 2 days paid volunteering leave (pro rata for part-time staff)

· Employer pension scheme with 7% employer contribution

· Enhanced maternity, paternity and adoption leave and pay

· Employee Assistance Programme including Virtual GP and Coaching

· Life Assurance

· Annual Season Ticket Loan

· Bike purchase salary sacrifice scheme (Cycle2Work)

· Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.

Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.

We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.

How to Apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

 

Application Deadline – 31st May 2026

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.

We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Ashden’s mission is to showcase outstanding climate solutions and accelerate systemic change that unleashes their transformative potential. Our vision is of a world where everyone enjoys access to clean energy. Where people and nature thrive.

For over 25 years, Ashden has worked with enterprises and organisations in the UK and the Global South to find, champion and scale solutions to the climate crisis. We excel in storytelling that connects these solutions with the policymakers, funders and investors poised to help them scale and maximise their impact.  Our support is expanding access to affordable clean energy to farms, villages and refugee camps in the Global South. In the UK, we are helping create warmer homes, greener schools and accelerating climate action across our towns and cities.

Ashden is a highly regarded and well-connected organisation with a strong brand and a track record of building meaningful relationships with high value and high-profile individuals. We are excited to build on the good work already achieved to further scale fundraising in this area.

You will be joining Ashden at a pivotal moment. In 2024, we launched our Changemakers campaign to secure mission-aligned funding from donors making four and five-figure gifts and beyond - a programme you will personally lead and continue to shape and develop - an exciting opportunity to nuture an emerging initiative by stewarding and uplifting current donors whilst attracting new supporters. Working in close partnership with the Director of Business Development, you will also proactively support the prospecting, cultivation and stewardship of both new and existing donors to secure transformational seven-figure gifts. As our Major Donor Lead you will have the opportunity to define, refine and strengthen our major donor proposition more broadly, securing both unrestricted and restricted income to support our long-term impact.

We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.

This is a stimulating and rewarding opportunity for someone looking to develop their career within a highly collaborative, passionate and visionary organisation. It is also an outstanding opportunity for those keen to deepen their experience and insight in philanthropy at the highest levels, including meaningful exposure to pioneering venture philanthropy and innovative impact-led funding models.

Location: Hybrid, ideally 2 days in London Victoria office

Hours: Full Time with flexible working agreed. Part time hours or compressed hours will also be considered.

To read more about the role and organisation, please download the full appointment brief below.

Closing Date: 11 June 2026

People Beyond Profit Conversations: 15-19 June 2026

Ashden Interviews: 25 June 2026 (online) and 2 July 2026 (in person).

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.

The role

As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.

The focus of the role includes:

• Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
• Line managing allocated community managers
• Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
• Leading operations older persons care matters, as first port of call for managers with queries and need of support
• Leading and delivering a culture of individualised and person-led support
• Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
• Supporting leadership of open, transparent culture which supports continuous improvement
• Deputising for Senior Operations Manager as required

This is a management role with real impact – both within Keychange and in the lives of people we support.

About you

We are looking for a values-led manager who brings:

• Experience in delivery of well-established and high-performing care homes
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
• Experience in managing audits and inspections
• Ability to build positive relationships effectively with internal stakeholders and external partner agencies
• Ability to manage multiple priorities and work independently
• Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
• Ability to travel up to 40 days per year
• Sympathetic to Keychange’s Christian values, vision and mission

You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply.  Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.  In-person interviews will take place on 28 May 2026.

We are seeking a highly organised and detail-oriented Finance and Operations Manager to oversee our financial operations and ensure the effective management of our resources. This role is central to maintaining our financial health and supporting our strategic goals. You will ensure all financial processes are accurate, compliant, and efficient. You will work closely with our Director to ensure all financial processes are accurate, compliant, and efficient. 

KEY RESPONSIBILTIES INCLUDE: 

Invoicing and Payments 

Cash and Monitoring 

• Update monthly actuals and track variances within the cashflow. 
• Support project teams with maintaining and reporting on budgets in line with funder requirements.
• Contribute to the development of budgets for fundraising proposals.
• Continuously review financial systems to ensure efficiency and best practice

Bookkeeping 

• Carry out weekly and monthly bookkeeping tasks, including journal entries in QuickBooks and balance sheet reconciliations.
• Support the production of quarterly management accounts.
• Prepare ad-hoc financial reports and analysis as required.
• Oversee Gift Aid claims and processes.

Independent Examination, Annual Report and Accounts 

• Prepared and organised all documentation for the Independent Examination, ensuring compliance with statutory and Charity Commission requirements. 

• Supporting the Director in responding to examiner enquiries and year-end processes. 

• Reviewing financial records, reconciled balances, and drafted sections of the Annual Report. 

• Coordinating with internal teams and external advisors and assisting with implementing examiner recommendations.