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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
Funding Applications & Grant Management
Communications, Marketing & Engagement
Internal Collaboration & Income Culture
Performance, Impact & Governance
Team Leadership
Leadership Contribution
Person Specification
Essential Experience
Desirable Experience
Skills & Competencies
Values & Behaviours
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
The client requests no contact from agencies or media sales.
Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.
CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.
Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.
Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer
Objectives of this role
Responsibilities
Required Skills and Qualification
Preferred Skills and qualifications
JOB SPECIFICATION
Essential
DESIRABLE
APPLICATION GUIDANCE
HOW TO APPLY
Candidates are asked to submit:
Closing Date & Time: 29th May 2026
Interview Date: Interviews are expected to take place in person On 08th June, 2026
If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.
Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.
CJO is an Equal Opportunities Employer.
All candidates must have the right to live and work in the UK.
We will only be able to contact shortlisted candidates.
Claudia Jones Organisation was established in 1982. Primarily the organisation supports and empowers women and families of African Caribbean heritage
The client requests no contact from agencies or media sales.
You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.
You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained. You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users.
You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice.
Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team.
Full Time: 37 hours per week
There will be one regular evening/ week, and occasional other evening and weekend working required.
Salary: £34,000 inclusive London Weighting
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm
N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by deleivering specialist housing legal advice and training.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change.
Overview
You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity.
Key responsibilities
Provide housing law advice and casework, including representation
Deliver advice via our Housing helpline and partnership sessions
Undertake Legal Aid casework and ensure compliance with regulatory standards
Deliver housing law training to external organisations
Maintain accurate case management and billing records
Contribute to policy and systems change work
Support service development and internal collaboration
What we offer
Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects
A supportive and inclusive working environment within a committed and experienced team
A varied role where your work directly supports access to justice for Deaf and Disabled people
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions.
Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support.
You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements.
Key responsibilities
Manage bookkeeping, invoices, payments, and reconciliations
Take responsibility for billing processes and financial records
Prepare month-end adjustments (including accruals and prepayments)
Maintain accurate financial systems in line with charity and legal aid requirements
Support audit and compliance processes
Provide general administrative support
Use finance and office systems accurately and efficiently
What we offer
Opportunities to develop experience in finance, administration, and legal processes within a charitable setting
A supportive and inclusive working environment within a committed and experienced team
A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying.
Please let us know if your require the application materials in an alternative format, or any reasonable adjustments to apply.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building relationships to drive meaningful change to make a real difference in people’s lives? Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our advocacy campaigning and relationships with political stakeholders.
We are looking for a Public Affairs and Campaigns Officer to join our team and help influence decision makers and mobilise our campaigners to achieve our vision of fewer lives lost to suicide. You’ll play a pivotal role in delivering inspiring public affairs and advocacy campaign activity that help achieve our policy and influencing aims, resulting in lasting system change.
About the Role
As Public Affairs and Campaigns Officer, you will lead on the development and delivery of impactful advocacy campaigns and public affairs activity, managing supporter journeys and mobilisation, as well as political engagement. It involves building strong relationships with parliamentarians, Samaritans branches and people with lived experience, while producing high‑quality campaign actions, briefings, events, and intelligence to influence change.
Contract
£30,000-£33,000 per annum plus benefits
Full Time (35hrs per week)
Permanent
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. This role will also involve regular travel to Westminster.
We are passionate about flexible working, talk to us about your preferences
What You’ll Do
What You’ll Bring
Full Job Description and Person Specification attached
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions (please keep your answers to max 300 words) and to upload your CV.
Applications close: 09:00am on Tuesday 2nd June*
Interviews: We will be interviewing throughout the application period.
*We reserve the right to close applications early if a suitable candidate is identified.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Be a part of a supportive team by joining the London District.
Our Net-Zero & Grant Enabler will take the lead in advising, supporting and encouraging our Churches and Circuits across London in accessing and securing funding to aid the development of our Mission Plan, but with a strong leaning towards net-zero initiatives. You must have knowledge of securing funding grants (that’s a given), but you’ll also need to have experience or a strong passion in supporting net-zero schemes. We’d also love you to have some skills in IT applications, some admin know how, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero & Grant Enabler will play a significant role in enabling our churches in London to secure funding to help achieve this goal and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long-term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
Who we’re looking for
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
Please send us your CV and a cover letter. In your letter, please tell us:
Please send us your CV and cover letter or apply through our website.
If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
This is an exciting and engaging job opportunity to join elop’s dedicated and enthusiastic team in a central coordination and development role within elop’s youth and community services. You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
Working alongside the senior leadership team you will have a key role in identifying and actively contributing to and supporting the attainment of strategic objectives, sustainability, future service development, service standards and delivery strategy of elop’s youth and community services. This will include overseeing and ensuring efficient, effective, and smooth operations; maintaining accountable, professional, safe, and well administered services; service promotion, monitoring and evaluation; maintaining and developing new cross-sector networks, partnerships and collaborative relationships; ensuring services continue to meet existing and emerging needs and positively impact and make a genuine difference to those using them.
Our youth service includes age restricted youth groups, 1:1 mentoring, some school-based delivery with occasional training workshops; and our community services include delivery of an LGBTQ+ community forum, community events, social groups, and volunteering programmes.
Working both in-person office based, with some remote home-based working (particularly required whilst awaiting completion of building works and relocation to new premises) you will be required to work one late evening a week and occasional other evenings and weekends when required.
Full time: 37 hours per week
Salary: £34,000 inclusive London Weighting
This role is part funded by the Mercers Charitable Foundation and initially funded to 31 March 2028.
Closing deadline for submission of application: 10.00am Monday 1 June 2026
Interviews will take place Wednesday 17 June 2026 between 9.00am – 3.00pm
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Head of Programme Design and Organisational Development
Starting Salary: £66,438 (if London-based); £61,872 (if not London-based)
Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is a leadership opportunity to shape how the Foundation designs, delivers and strengthens its programmes across England and Wales.
As Head of Programme Design and Organisational Development, you will lead the Foundation’s approach to programme design, organisational development and volunteering, ensuring everything we do is high quality, evidence-informed and grounded in lived experience.
You will set the standards, frameworks and tools that underpin programme design across the organisation, working closely with Programme Leads to design new programmes and strengthen existing ones. You will also lead our organisational development offer, ensuring charities and partners are supported to become stronger, more resilient and better connected.
Alongside this, you will shape how volunteering contributes to our work, embedding it across programmes and ensuring it supports both community capacity and connection.
You will work across teams and directorates to ensure programme design, organisational development and volunteering are fully aligned and working together to deliver meaningful community-led change.
About You
We’re looking for an experienced and credible leader with a strong background in programme or service design, ideally in complex or multi-partner environments.
You will bring a deep understanding of how organisational development builds capacity and resilience, alongside experience of using evidence and insight to improve programmes and outcomes.
You will be confident developing frameworks, standards and approaches that ensure quality and consistency, while also enabling innovation and learning.
You will be a collaborative and relational leader, with strong partnership skills and the ability to work across internal teams and external organisations. A commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Thursday 28th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Tuesday 9th June 2026
Second Interview: Thursday 18th June 2026
We support small, local and specialist charities across England and Wales.


Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Health Information Officer
This role is ideal for someone passionate about creating high-quality, evidence-based health information and making complex medical topics accessible to all audiences. You will play a key part in developing engaging content, maintaining information standards, and ensuring patients, professionals and the public have access to accurate, up-to-date resources.
You’ll work collaboratively across teams, manage a wide range of digital and print resources, and help drive innovation in how health information is delivered and used.
Key Responsibilities
About You
Please note this is a summary of the role. For a comprehensive outline of responsibilities and requirements, please refer to the attached job description.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.
We are looking for someone who will:
You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Job Title: Youth & Community Engagement Officer
Part Time: 8- 12 days per month
Salary: £28-30,000 pro rata
Reporting to: Operations Director
Job Purpose:
This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.
The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.
The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.
As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.
Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.
You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.
The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.
Your main responsibilities include, but are not limited to:
Key Accountabilities:
· Design, develop and deliver youth-led and family-centred services across three core areas:
o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies
o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies
o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies
· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.
· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.
· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.
· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.
· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.
· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.
· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements
· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.
· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..
· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.
· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.
· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.
Person Specification
This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.
Essential:
Education & Qualifications
Degree or equivalent and demonstrable/relevant work experience.
Essential Experience
· Minimum of 3 years’ experience working with young people
· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)
· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production
· Experience of planning, delivering and evaluating projects or programmes
· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)
· Managing multiple workstreams and meeting deadline
· Experience working independently while contributing to a wider team
· Practical experience of working in a safeguarding‑aware environment
Desirable Experience
· Experience of working with or supporting parents and carers, particularly in health, disability or community contexts
The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.
What you will bring
Essential Skills and Knowledge
· Knowledge of safeguarding responsibilities relating to:
o Children and young people
o Vulnerable adults
· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.
· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.
· Experience of monitoring, evaluation and reporting against grant-funded KPIs.
· A Demonstrable experience of working directly with young people in a youth engagement/participation role.
· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.
· Experience in planning and delivering youth sessions and activities.
· Experience of working with a range of stakeholders and representing the views of young people.
· Experience of writing reports and meeting conflicting deadlines.
· Experience of managing people, resources, or projects.
· Skills and Knowledge Ability to engage with young people.
· Ability to work independently.
· Ability to motivate others and work as part of a team.
· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.
· Understanding of the issues facing young people.
· Understanding and commitment to equal opportunities policies.
· Evidence of challenging discrimination or implementing equal opportunities with young people.
· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.
· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom
· Able to work flexibly to meet requirements of the role.
Desirable
· Understanding of allergy
· An understanding of the charity sector and the work of volunteers.
Behavioural Competencies
Relating & Networking Working with People
Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising
Attitudes
· A positive individual who can guide, inspire and motivate team members
· Decisive and determined
· Ability to think on your feet and adapt quickly when needed
· Ability to manage a large and varied workload, prioritising to meet competing deadlines
· Empathetic and sensitive
· A passionate commitment to delivering the charity’s vision, mission and values
· Commitment to equality, diversity and inclusion
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC's mission is to end cruelty to children in the UK. In order to carry out its
charitable work and achieve its strategic objectives, the NSPCC must communicate
efficiently and effectively with the maximum possible impact, relevance and emotional
resonance to engage all key audiences including supporters, professionals, service users,
volunteers and the public across a variety of offline and online channels (paid, owned and
earned).
The prime purpose of the NSPCC’s Strategic Marketing te am is to deliver timely and
effective best practice marketing and compelling strategic marketing priority campaigns
and propositions, working in partnership with Brand an d Marketing colleagues , and team s
across the organisation.
Strong leadership, project management and influencing skills are essential due to the need
to engage a diverse range of key stakeholders, to work collaboratively across the
organisation and to manage external agencies. Resilience and determination are key to
ensure campaigns are delivered on time and to budget. Analytical and problem-solving
skills are also critical to measure and assess results, define insights and refine activities to
continually improve performance.
Job purpose
1. Own the development and implementation of our integrated marketing strategy.
2. To contribute to the development and execution of the organisation’s overall brand
strategy and audience specific strategies .
3. To maximise the impact of our audience facing divisions’ most visible marketing efforts
and ensure an integrated and coordinated approach to high level marketing.
4. Offer strategic council to all NSPCC senior managers on marketing.
5. To take ownership of high level marketing strategies and media/implementation
schedules for the relevant major business area/audience segment.
6. To share market specific knowledge, customer insight and new communications
techniques with the Communications and Marketing management team and other SMTs.
7. To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating the best industry -wide standards and establishing best
practice.
Key relationships - Internal
• Reports to Head of Brand and Marketing
• Works closely with Director of Communications and Ma rketing
• Line manager to 3 x communication managers ( professionals , children and
volunteers)
• Senior management in Brand and Marketing
• Senior m anagement in Public Engagement
• Works closely with all senior managers, including Executive Board to ensure clarity
of key messages, integration and adherence to the NSPCC’s brand guidelines
Key relationships - External
• Creative, media and research agencies.
• Peers within the UK charity sector.
• Industry opinion formers, media and other stakeholders.
• Professionals/trade bodies/organisations in charitable sector.
Main duties and responsibilities
1. Building and maintaining the NSPCC brand and sub -brand(s):
a. Contributing and developing to the overarching and audience specific NSPCC
brand strategies by working with internal stakeholders and external suppliers
b. Setting and ownership of brand KPIs
c. Guardianship, internal brand engagement and activation, and stakeholder
management through all levels.2. Overseeing paid for advertising campaigns: managing creative teams/agencies and
media agencies to develop effective creative strategies and advertising assets,
underpinned by strong audience insight.
3. Working with Brand and M arketing Planning to develop an overarching annual
marketing plan to achieve our objectives.
4. Agency relationship management including our creative, media and research partners.
Holder of the main agency roster and responsible for developing and implementing an
interagency process.
5. Be financially numerate and be able to evaluate campaigns – ensure deep
understanding of budgets, marketing spend and financial report
6. Strategic planning support as required to develop marketing strategies to maximise
awareness and/or income.
7. Consultancy support for internal teams in best marketing practice and process
including briefing, campaign management and evaluation.
8. Development and management of the brand tracking research for both NSPCC and
ChildLine brands. This includes questionnaire design and insight dissemination and
influence.
9. To maintain the highest standards of knowledge on best practise and developments
within the marketing industry and the charity sector generally with attention to innovation,
legislation and codes of practice.
Responsibilities for all Staff within Communications
There is a set of responsibilities for all staff within each directorate.
• A commitment to safeguard and promote the welfare of babies, children , young
people and adults at risk .
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to NSPCC’s
communications activities.
• To maintain an awareness of own and others’ Health and Safety and comply with
the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end
cruelty to children, including securing updates on project and service developments
and general NSPCC news.
• A commitment to safeguard and promote the welfare of children and young people.
Person specification
1. Evidence of a substantial track record of success in working in strategic
marketin g, dealing with a wide range of marketing disciplines including through
the line campaigns, digital and social influence.
2. Highly developed interpersonal skills and the ability to communicate and deal
with people at the highest level in a range of disciplines, and to successfully
achieve objectives through these contacts, involving problem solving, decision
making, negotiation, motivation, influencing, tact, diplomacy, persuasion and
consultancy skills.
3. Excellent copywriting and presentation skills with the proven ability to
communicate confidently and clearly to senior management level and external
audiences.
4. Substantial experience of marketing/media budget management and financial
planning.
5. Understanding of the media and regulatory environment and ability to deliver
marketing strategies and campaigns at a high level of execution.
6. Excellent ability to plan, monitor, and implement major projects to agreed
deadlines often with conflicting priorities.
7. Corporate and strategic thinker with excellent proven ability to contribute to the
delivery of a communication strategy, ensuring cooperative working and
maintaining vision.
8. Clear understanding of the strategic role of communications to impact on
positive business results.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with our
children and adults.
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and the organisation .
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.