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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
See description below.
The client requests no contact from agencies or media sales.
CONTEXT
An estimated 12,000 men are raped every year and 76,000 sexually abused or assaulted. Yet just 4% of men will tell someone. Of those who do, it takes on average 26 years to do so.
Survivors UK provides specialist support to (cis and trans*) men and boys, and to non-binary people, who have been raped, sexually assaulted or abused. Our aim is to help any man, boy, or non-binary person, to have the confidence to tell someone what’s happened to them, and to know that it’s OK to seek help. When they do, we want to ensure they have access to the right support so they can deal with the impact of their experiences.
We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open till 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.
In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic groupwork, available till 9pm six days a week. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.
ABOUT THE ROLE
This is an exciting role at Survivors UK which combines counselling and practical support, specifically to the (circa) 150 people who refer themselves for individual counselling with us each year. You will work specifically with young people aged 13+ and people from Black, Asian and Multi-Heritage communities who have experienced sexual violence.
The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.
Main responsibilities include:
This post is subject to an enhanced DBS Clearance
PURPOSE
KEY OUTCOMES
RESPONSIBILITIES
The post-holder will be required to carry out additional duties from time to time. Such duties will be commensurate with the role.
Survivors UK is an equal opportunities employer.
PERSON SPECIFICATION
Experience and qualifications
Skills, knowledge and competences
Please apply with your CV and a covering letter that explains how you meet the person specification.
The client requests no contact from agencies or media sales.
Specialist Support Worker
We're looking for a passionate, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Tower Hamlets
£31,593.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation for individual with significant offending histories and complex mental health needs.
What you'll do:
1. Keyworking, Support Planning & Recovery
? Hold a keyworking caseload (typically 4-6 customers), meeting each customer regularly for structured keywork sessions focused on mental health, risk, daily living skills and recovery goals.
? Complete and regularly review support plans, risk management plans and crisis plans with customers and the wider team, ensuring they are meaningful, co-produced and linked to clear, achievable outcomes.
2. Risk Management & Safeguarding
? Undertake initial and ongoing assessments of risk and need, including dynamic risk indicators
(e.g. changes in behaviour, non-engagement, relapse indicators), and escalate concerns promptly.
3. Day-to-day Support & Service delivery
? Provide practical support with daily living skills (e.g. budgeting, shopping, appointments, selfcare, routines) to enable customers to build independence and sustain their accommodation.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Experience & Knowledge
? NVQ Level 2/3 or equivalent
? Experience of working with people with significant mental health needs, ideally in forensic or criminal justice settings (secure services, probation, prison, step-down or similar).
? Understanding of recovery-oriented practice and trauma-informed approaches in mental health.
? Awareness of risk assessment and risk management processes in forensic mental health (e.g. working with index offences, relapse indicators, safeguarding, conditions of discharge or licence).
? Experience of keyworking or case management, including multi-agency liaison and report writing.
? Comfortable working in a structured environment with policies, procedures and clear documentation standards, while remaining flexible and responsive to individual need.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to enhance our team by recruiting a LGBTQ+ Youth Development and Wellbeing Worker. This will enable us to continue to deliver and expand the services we currently offer with a particular focus on work within Step Forward, youth/community services and local secondary schools.
This is an exciting opportunity to make a meaningful impact in the lives of young people aged 11–25, especially those facing complex challenges or considered harder to reach.
This position needs to have flexibility to ensure services are offered at a time when young people can access them including daytimes, evenings and weekends where appropriate.
Key Responsibilities
· Work with all young people, from a range of different backgrounds and with differing support needs with a particular focus on young LGBTQ+ people.
· Provide both 1-2-1 support and structured group activities which will help young people in their personal and social development.
· Lead on design and delivery of Step Out workshops and sessions to help young people develop self-confidence, self-esteem and life skills
· Develop positive working relationships with multi-disciplinary teams internally and in different external services
· Provide drop-in support and groups activities within the community with care experienced young people and those engaging in youth services
· Provide personal development and wellbeing projects during the Half Term and Summer Holidays
About You
We are looking for passionate, skilled professionals with the following:
· A recognised qualification or equivalent experience in youth work or relevant profession.
· An in-depth understanding of the issues affecting young Lesbian, Gay, Bisexual, Trans and non-binary people and those young people questioning their sexuality and/or gender identity
· A minimum of 2 years’ experience of working with young people, including those who identify as LGBTQ+.
· Experience of working in an organisation that provides support services to young people
· Ability to utilise personal lived experience appropriately to support young people who identify as LGBTQ+
· A proven track record of providing structured group activities which will help young people in their personal and social wellbeing.
· Experience of dealing with safeguarding concerns and following safeguarding procedures.
· Experience co-producing services with young people
· Creative and flexible approach to delivering services
· Ability to work independently and collaboratively within multi-agency teams
· Commitment to embracing diversity and supporting young people in Tower Hamlets, including care experienced young people and asylum seekers
Working with Step Forward
Step Forward is an inclusive charity committed to evolving to meet the needs of young people in Tower Hamlets. Our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.
Work in a small, dedicated organisation where your expertise directly influences children and young people’s lives. Join a passionate and reflective team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.
To improve the wellbeing and life chances of local young people affected by poverty and disadvantage
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Core Arts is an innovative Mental Health Charity and Creative Education provider delivering pioneering Arts in Health programmes across London.
This senior leadership role provides strategic and operational oversight across creative education, personalised support, wellbeing and commissioned service delivery. The postholder will lead the development and delivery of high-quality, inclusive and outcomes-focused programmes which improve mental health, wellbeing and educational participation.
The role combines educational leadership with recovery-focused and personalised approaches, ensuring students can access meaningful creative learning opportunities that support confidence, progression, independence and improved quality of life.
Working across visual arts, music, multimedia, horticulture and sport, the postholder will ensure that services align with Arts in Health principles, NHS and Local Authority priorities, and contribute to reducing health inequalities through creative approaches.
The role will support the continued development of Core Arts as a recognised centre of excellence in Creative Education and Arts in Health.
Strategic Leadership & Service Development
• Develop innovative programmes aligned to NHS priorities including prevention, early intervention, personalised care and community-based support.
• Ensure services remain responsive to emerging educational, health and social care agendas.
• Support organisational growth, sustainability and service expansion.
• Lead service planning and contribute to organisational strategy and business development.
• Drive continuous improvement through evaluation and innovation.
• Develop opportunities for integrated working across education, health and voluntary sector partnerships.
Creative Education & Student Experience
• Lead an outstanding student-centred creative education programme focused on participation, achievement and progression.
• Ensure students receive personalised learning pathways with clear goals and outcomes.
• Support progression into volunteering, employment, accredited learning and community opportunities.
• Support exhibitions, performances, events and public-facing events.
• Embed co-production and student voice throughout programme design and evaluation.
• Develop opportunities for students to gain confidence, leadership and independence.
• Monitor engagement, attendance and progression data to support continuous improvement.
Arts in Health, Wellbeing & Recovery
• Embed Arts in Health principles across all areas of programme delivery.
• Ensure students are supported to improve wellbeing through meaningful creative engagement.
• Work collaboratively with clinical teams, community mental health services and external partners.
• Maintain safeguarding, duty of care and effective risk management procedures.
• Support early intervention approaches and sustained student engagement.
• Promote social inclusion and reduce isolation through participation in creative learning.
• Develop pathways which support emotional wellbeing, confidence and resilience.
• Ensure personalised support planning remains central to service delivery.
Commissioned Delivery, Quality Assurance & Outcomes
• Lead successful delivery of commissioned services and contractual KPIs.
• Ensure robust monitoring, evaluation and reporting systems are maintained.
• Demonstrate educational, wellbeing and social value outcomes through evidence and impact reporting.
• Ensure accurate data collection and performance monitoring.
• Support commissioner reporting and demonstrate measurable impact.
• Develop case studies and outcome frameworks which evidence the value of Arts in Health.
• Ensure compliance with safeguarding, GDPR and organisational governance requirements.
• Maintain oversight of quality assurance and continuous improvement processes.
• Support service audits and implementation of recommendations.
NHS Partnerships, Personalised Care & Community Integration
• Develop and maintain strong relationships with NHS commissioners, Integrated Care Boards, Local Authorities and community partners.
• Support approaches aligned with personalised care and Personal Health Budgets.
• Promote creative approaches which contribute to prevention and reduce demand on statutory services.
• Contribute to integrated pathways supporting community mental health and social prescribing.
• Support collaborative planning with borough and health partners.
• Strengthen referral routes and increase access for underrepresented communities.
• Represent Core Arts at regional networks, conferences and partnership meetings.
• Promote the role of creativity and education within wider health and wellbeing systems.
Leadership, Workforce & Organisational Development
• Provide, alongside the senior management team, leadership, supervision and support to managers, tutors, volunteers and interns.
• Ensure staff are equipped to deliver inclusive, high-quality learning experiences.
• Support innovation and collaborative working.
• Contribute to tender development and service growth opportunities.
• Champion organisational values and positive workplace culture.
• Promote equality, diversity and inclusion across all areas of work.
Person Specification
Experience (Essential)
• Minimum five years’ experience in senior leadership or service management.
• Experience within mental health, Arts in Health, creative education or community services.
• Experience of delivering commissioned services and contract management.
• Experience of partnership working across health, education or voluntary sectors.
• Experience of leading teams.
• Experience of monitoring outcomes and demonstrating impact.
Knowledge & Understanding
• Arts in Health and recovery-focused practice.
• Creative education and adult learning principles.
• Mental health and wellbeing frameworks.
• Safeguarding.
• Personalised care approaches.
• Outcome measurement, quality assurance and continuous improvement.
Skills & Attributes
• Excellent leadership and communication skills.
• Strong financial and numeric acumen.
• Strategic thinking with strong operational delivery.
• Excellent partnership and stakeholder engagement skills.
• Strong organisational and analytical capability.
• Commitment to creativity, inclusion and social impact.
How to Apply
Core Arts are committed to finding the right person for this role. Applications will be reviewed on a rolling basis and suitable candidates invited to interview as they are received, so early applications are encouraged. The vacancy will remain open until the position is filled.
To apply, please send a full CV and covering letter explaining how your experience meets the job description
We can only accept applications that include both a CV and covering letter. You must also be eligible to work in the UK.
If you have any questions or would like to discuss the role before applying, please phone the main office to speak to Giuliana at Core Arts for an informal chat.
Core Arts is a Creative Mental Health Charity that exists to enrich the lives of socially excluded adults with severe mental health issues.
The client requests no contact from agencies or media sales.
Do you want your work to have real impact?
We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease (MND) Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease by helping to generate vital income that enables us to deliver our mission.
Key responsibilities:
About you
This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Please note this is a 12-month fixed term position.
Supporting the Senior Analysis Officers, the Date Reporting & Analyst Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 2nd July 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 13th July 2026). First round interviews will be held w/c 20th July 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: September 2026
Main Purpose: To provide full-time support to learners within the Building Independence (BI) pathway at The Autism Project (TAP).
The role focuses on enabling learners to develop independence, communication, life skills, and confidence, supporting them to access the curriculum and participate in community-based learning. You will work closely with teaching staff to ensure learners make meaningful progress towards their EHCP outcomes and personal goals.
Information:
Permanent part-time role. Working days are Tues to Fri 9-4pm (6.5hrs a day, allowing half hour unpaid for lunch). 26 hours a week.
Salary is £28,860 per annum (full time 37.5hrs) pro-rata. This is £14.80 per hour (London Living Wage).
Holiday allowance is 37 days per annum plus bank holidays pro-rata.
Holiday can only be taken outside of TAP term times.
Your place of work will be at our classrooms at Larcom House SE17 1RT.
Flexibility: Term-time working only can be considered, on request.
Learner Support
1. Support learners to access sessions across the BI pathway, including Functional Skills, PSD, social skills, and independence-based learning.
2. Provide 1:1 and small group support, promoting independence and reducing support where appropriate.
3. Use autism-informed approaches to support communication, sensory, and behavioural needs.
4. Support learners to develop:
o daily living skills
o emotional regulation
o social interaction and communication
5. Apply consistent support strategies to help learners develop coping mechanisms and resilience.
6. To provide personal care support with learners if needed.
Classroom & Curriculum Support
1. Work in partnership with tutors to support lesson delivery and learner engagement.
2. Adapt tasks and resources to meet individual learning needs.
3. Support the implementation of planned learning activities and structured routines.
4. Assist with the preparation of teaching materials and visual supports.
5. Promote a positive and inclusive learning environment.
Independence & Community-Based Learning
1. Support delivery of independence-focused sessions, such as:
o cooking and life skills
o travel training support
o accessing local community services
2. Accompany learners on trips, enrichment activities, and community visits.
3. Support learners to apply skills in real-life contexts and unfamiliar environments.
Behaviour & Wellbeing Support
1. Support learners to manage behaviour positively using agreed strategies.
2. Recognise and respond to anxiety and emotional needs.
3. Contribute to a safe, structured, and predictable environment.
4. Promote wellbeing, confidence, and self-advocacy.
Assessment, Progress & Documentation
1. Support the recording of learner progress and achievements.
2. Contribute to:
o Termly reviews
o EHCP reviews
o Risk assessments and support plans
3. Maintain accurate and up-to-date records in line with TAP requirements.
4. Provide feedback to tutors on learner progress and engagement.
Team Working & Communication
1. Work collaboratively with tutors, TAs, and the wider TAP team.
2. Communicate effectively with parents/carers and professionals when required.
3. Contribute to a consistent, person-centred approach across the BI pathway.
Safeguarding & Professional Practice
1. Safeguard all learners and promote their wellbeing at all times.
2. Follow TAP policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional boundaries.
4. Participate in training, supervision, and ongoing professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment
We're looking for a passionate, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Richmond.
£23,203.00 per annum, working 30 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
The working pattern for this role is: -
Week 1
M10, TOff, WOff, TOff, F10, S10, S0ff
Week 2
MOff, T10, W10, TOff, FOff, SOff, S10
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
What you'll bring:
Essential
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description on our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Community & Corporate Partnerships Specialist to join our passionate and ambitious team. This brand new role will play a key part in growing support for Justice & Care's work by building meaningful partnerships and delivering engaging fundraising initiatives that inspire people to take action against exploitation.
About Justice & Care
Justice & Care is an award-winning anti-slavery charity working with governments and police forces across two strategic locations the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice.
The role
Working closely with the Corporate Partnerships Lead, you will play a key role in:
This is a fantastic opportunity for someone who enjoys building relationships, delivering varied projects, and working proactively across multiple income streams in a fast-paced, mission-driven environment. You will contribute to agreed income and engagement priorities, helping ensure our partnerships and fundraising activity deliver maximum impact for survivors of modern slavery.
What we offer
At Justice & Care, we work collaboratively and commit to excellence in all we do. We encourage a growth mindset, supporting each other through challenges, celebrating successes, and learning from setbacks. This is a place where your voice matters, your ideas are welcomed, and you can bring your full self to work, confident you’ll be met with respect, trust, and a shared commitment to making a meaningful difference.
We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.
We also offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development. Read our Total Reward offer document to view the full list of benefits.
Ready to make a real difference?
Click Apply to find out more.
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Offering paid internship opportunities for those who are blind or partially sighted across a range of different areas.
Thomas Pocklington Trust is a national sight loss charity supporting blind and partially sighted people to live the lives they wish to lead.
We currently have five internship opportunities available across a range of teams. Full-time and part-time opportunities are available, with all roles paid at the Living Wage Foundation rate.
We offer internship opportunities within a supportive environment where you will be able to develop numerous workplace skills alongside your day-to-day role. You will have the opportunity to network with other interns on the programme.
The key benefits:
Personal specification:
For specific personal specifications, please visit our website to view each role.
We have the following roles available:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Corporate Fundraising Officer
Reporting To: Senior Corporate Partnership Manager
Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office
Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch
Contract: Permanent
Benefits:
Closing Date: 3rd July 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.
Click Here for the full Candidate Pack for this role.
Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required.
You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.
Key Responsibilities
Person Specification
Essential Criteria
Desirable Criteria
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're saying goodbye to one of our amazing colleagues and looking to recruit an equally fabulous new member of staff who wants to work alongside people as they find their pathway to travel out of homelessness.
The 999 Club
The 999 Club has stood on the corner of Deptford Broadway for more than 30 years, working with and supporting the local community. Our focus now is on people who are street homeless, rough sleeping or precariously unhoused and those who have no recourse to public funds. As we are the 999 Club, everyone connected to us are our members.
The Gateway
Our day centre, The Gateway, is open five days a week and provides a welcoming, safe and friendly space where our members can spend time away from their usual situation and sort out practicalities like getting laundry done, taking a shower, charging their phone and having something to eat. It’s where our Intervention Team are often based as part of their work, empowering our members.
The Intervention Team
Working alongside the Essential Services Team and an amazing team of volunteers the Intervention Team provide triage, assessment, holistic progression planning, advocacy and support for members of the Gateway, identifying and addressing their immediate housing situation as well as wider social, health and wellbeing issues with the ultimate aim of them finding a pathway out of homelessness.
Who We’re Looking For
We’re looking for someone who likes people, who cares about doing a good job and who wants to be part of a dynamic team, providing the best service possible. We want a team member with common sense, who is assertive, compassionate, has a sense of humour, a no- nonsense, positive attitude and who is looking to make a difference in their community.
We’re recruiting a Complex Intervention Worker to work alongside Gateway members who are experiencing homelessness with overlapping challenges such as addiction, trauma or mental ill health. This would best suit someone with experience or really solid transferable skills.
Why You Should Apply
This is an exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness.
The hours of work are Monday-Friday 08:45h-16:45h based at the 999 Club. On successfully completing probation there is the possibility of working from home one day per week, dependent on the needs of the service.
Staff benefits include
· 27 days annual leave (plus Bank Holidays), increasing each year to a maximum of 30 days
· 3% pension contribution on qualifying income
· Employee Assistance Programme
· Cycle to Work scheme
· The opportunity to be part of a truly amazing team doing truly amazing work
Application Instructions
Make sure your covering letter gets us interested in you; don’t just rehash your CV, tell us about your amazing, unique and talented self. Top Tip - avoid using AI - it's unbelievably tedious to have to read loads of Chat GPT* letters saying practically the same thing. Put your covering letter in your own words, make it interesting and a joy to read. Basically, make it so good that by the end of it we can’t wait to meet you. We look forward to reading it!
*Other AI chat bots are available!
Closing Date 08:00h Monday 06th July 2026
Interview Date Tuesday 14th July - interviews will be in person, on site.
Make sure your covering letter gets us interested in you; don’t just rehash your CV, tell us about your amazing, unique and talented self. TOP TIP - avoid using AI - it's unbelievably tedious to have to read loads of Chat GPT'd* letters saying practically the same thing. Put your covering letter in your own words, make it interesting and a joy to read. Basically, make it so good that by the end of it we can’t wait to meet you. We look forward to reading it!
*Other AI chat bots are available!
The client requests no contact from agencies or media sales.
Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.
Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.
Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.
As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.
This is a varied and rewarding role that offers the opportunity to:
• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness
We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.
Role details
Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire
If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.
If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.
To connect and empower transgender, non-binary and gender-diverse individuals by improving wellbeing, self-confidence and resilience.
The client requests no contact from agencies or media sales.