Volunteering support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a hands‑on, creative role at the heart of Citizens Advice Doncaster Borough. You’ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough‑wide VCSE network, you’ll be the voice and connector of our service across Doncaster.
Job Summary
As our Communications & Community Engagement Officer, you’ll plan, create, and deliver high‑quality communications and engagement activity across digital, print, and face‑to‑face channels. From managing our social and digital platforms to delivering confident in‑person updates and sessions, you’ll make sure our message is clear, consistent, and compelling. You’ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough.
Key Duties and Responsibilities
Communications & Digital Engagement
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Develop and deliver an integrated communications and engagement plan aligned with organisational priorities.
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Manage and grow Citizens Advice Doncaster Borough’s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp).
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Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns.
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Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness.
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Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging.
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Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics.
Marketing, Publications & Media
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Produce and circulate a monthly Citizens Advice newsletter via Mailchimp.
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Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications).
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Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF).
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Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile‑raising opportunities.
Community Engagement, Events & Presentations
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Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions.
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Deliver regular updates and in‑person sessions to partners, stakeholders, community groups, and VCSE organisations.
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Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster.
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Capture and share client, volunteer, and staff experiences to demonstrate service impact.
VCSE Network Coordination
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Lead, manage, and develop Citizens Advice Doncaster Borough’s VCSE network.
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Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities.
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Act as a central point of contact for VCSE partners, supporting collaboration, information‑sharing, and engagement across the borough.
Campaigns & Research Support
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Support local and national research and campaigns by gathering insight into clients’ circumstances through agreed channels.
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Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives.
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Ensure campaign messages are reflected clearly and consistently across all platforms.
Collaboration & General Duties
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Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities.
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Support internal communications and staff engagement initiatives.
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Attend relevant meetings, training, and sector events.
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Undertake training required for the role and carry out other appropriate duties.
Person Specification
Essential
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Experience in communications, engagement, marketing, or a strong public‑facing role.
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Excellent written and verbal communication skills, including presentation skills and confident public speaking.
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Ability to deliver clear updates, briefings, and in‑person sessions to varied audiences.
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Strong digital skills, including social media, email newsletters, content creation, and analytics.
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Highly organised, with the ability to plan, prioritise, and manage multiple workstreams.
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Proactive, creative, and able to work independently and as part of a team.
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Friendly, approachable, and non‑judgemental, with respect for diverse communities and cultures.
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Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection.
Desirable
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Experience of coordinating networks or partnerships, particularly within the VCSE sector.
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Experience of website administration (e.g. WordPress) or campaign communications.
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Ability and willingness to work across various community locations in Doncaster.
Additional Information
In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.
You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.
You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.
About us
Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.
Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.
About this role, and your main responsibilities
Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.
Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:
- clear in our identity and our independence, and seen as thought leaders in our field;
- are supporting our members and stakeholders to meet their changing and diverse needs; and
- ensuring the financial and operational resilience of the organisation in an environment that is undergoing a period of rapid change.
As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.
Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.
Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.
Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.
Skills, competencies and qualities
- Exceptional leadership skills, including a proven ability to lead, develop and grow third sector organisations or multi-faceted teams delivering complex activities, projects and campaigns;
- Excellent communication and external leadership skills: articulate, assertive, with the ability to work diplomatically and persuasively with stakeholders at all levels;
- Experienced in acting as the public face of an organisation, such as through the media, public speaking and high-level meetings, and using evidence and storytelling to articulate and champion a cause;
- Politically astute, with knowledge of and commitment to social inclusion, social justice and sustainability, and a sound grasp of the importance of public transport, sustainable travel, and community-led action;
- A proven ability to influence policy and decision-makers, and to identify influencing opportunities, ideally in relation to community development, sustainability and/or transport, including sharing community insights;
- A strong track record in income generation and development, building strong funder relationships and delivery partnerships, managing programme or organisational budgets and controlling expenditure;
- Experience of working with and/or reporting to a board, ideally in a not-for-profit and/or membership context;
- An empowering, engaging approach to leadership, management and change-making;
- Resilient, pragmatic and determined, with the ability to work under pressure, seize emergent opportunities, manage risk, and support others dealing with competing priorities.
Other information
The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.
There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Applications by Tuesday 12 May 2026 (23:30) with two attachments: your CV and a covering letter of up to two sides of A4 summarising why you are the ideal person for this job and relevant experience and competencies. Please include a daytime phone number and an email address and identify your notice period in your cover letter.
First interviews take place 21-22 May 2026 online. Second interviews will be in person, Monday 1 June 2026, in London. Candidates invited for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to other candidates.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us build connections, reduce loneliness, and create communities where people in later life truly belong.
Lead fundraising and partnerships for a relational charity making a meaningful difference every day.
Evergreen Care UK is a values-led charity rooted in a Christian ethos, supporting people in later life to stay connected, independent, and valued. Through our community cafés and services, we create welcoming spaces where relationships flourish, and people feel a genuine sense of belonging. We welcome people of all faiths and none, guided by our values of Compassion, Dignity, Connection and Trust.
We are now looking for a Fundraising & Partnerships Lead to play a vital role in sustaining and growing this work. This is an exciting opportunity to shape our income generation while also being hands-on, building relationships, securing funding, and helping us tell our story with clarity and impact.
About the role
Working closely with the CEO and wider team, you will develop and deliver a sustainable fundraising and partnerships approach that supports Evergreen’s long-term vision.
You will:
- Develop and implement a fundraising and partnerships strategy aligned with our mission
- Secure income through trusts and foundations, statutory sources, corporate partnerships, and community fundraising
- Research, write and manage high-quality funding applications and reports
- Build and nurture strong relationships with funders, churches, businesses and supporters
- Act as an ambassador for Evergreen across the community and at events
- Work collaboratively with colleagues to gather impact stories and data
- Track income, manage records and report progress effectively
A relational and enabling role
As a small charity, how we work matters as much as what we do. This role is not just about delivering fundraising—it’s about building capacity and community.
You will:
- Create meaningful opportunities for volunteers to contribute to fundraising activity
- Support and empower others to play a part in sustaining Evergreen’s work
- Balance hands-on delivery with enabling shared ownership and long-term sustainability
Who we’re looking for
You’ll be someone who combines strong fundraising capability with a relational, values-led approach.
We’re looking for:
- Experience securing income through fundraising, grants, partnerships or similar
- Excellent written communication skills and the ability to tell compelling stories
- Confidence in building and maintaining relationships with a wide range of stakeholders
- Strong organisation and the ability to manage multiple priorities
- An understanding of ethical fundraising and data protection
- Alignment with our Christian ethos and values
Why join Evergreen?
This is a unique opportunity to join a small, passionate team where your work will have a direct and visible impact. You’ll help shape the future of the organisation while enabling more people in later life to experience connection, dignity and belonging.
Evergreen Care UK plays a vital role in preventing loneliness and supporting independence among older people across Bexley and Dartford.
The client requests no contact from agencies or media sales.
The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership.
The Role
Are you a data specialist who wants your work to tell a story?
Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire.
Key Responsibilities
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Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.
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System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."
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Impact Analysis: Identify regional trends to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform
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Compliance: Lead on GDPR and data ethics for sensitive client information.
About You
You are someone who finds the "human story" behind the numbers. You have:
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Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).
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The ability to visualise data for non-technical audiences.
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A commitment to data integrity and the ethical handling of sensitive information.
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Experience in a data-led role within the charity, health, or public sector (desirable).
Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
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The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
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Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
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Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year.
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This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
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Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
Chief Executive Officer – Resolve West
Resolve West is recruiting a Chief Executive Officer to lead our respected charity supporting people and communities to resolve conflict and repair harm.
This part‑time role offers strategic leadership at a pivotal moment, following the retirement of our long‑standing CEO. Working with a committed Board, staff team and volunteers, the CEO will strengthen financial sustainability, partnerships and organisational culture.
Key details
- Part‑time: 24–28 hours
- Location: Bristol / Hybrid
- Salary: from £45,000 FTE (pro rata)
- Closing date: 15 May 2026
The client requests no contact from agencies or media sales.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow.
Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.
Core Job Purpose:
Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.
Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.
This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach.
Principal Accountabilities for the Core Job:
Volunteer Recruitment & Onboarding
- Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews
- Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience
- With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training
- Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials
- Maintain accurate records of all applicants and volunteers (across all roles)
Volunteer Administration
- Maintain and update all volunteer contact details
- Process all volunteer expenses
- Using Volunteero, track volunteer participation, hours, and engagement levels
- Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored
- Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.
Volunteer Support & Retention
- Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner
- Build strong relationships with volunteers across all teams
- Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week
- Lead on the coordination of the annual Fine Cell Work Volunteer Lunch
Triage & Internal Coordination
- Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
- Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
- Any other ad hoc administrative or organisational tasks as required
The following knowledge and skills have been identified for the role:
Essential knowledge, skills and experience:
- Experience in volunteer coordination, administration, or a similar people-focused role
- Strong organisational skills with attention to detail and ability to manage multiple tasks
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Strong problem-solving skills and ability to triage and prioritise effectively
- Proficiency in standard office software and database systems
- Proactive and solution-oriented
Personal attributes:
- Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers
- Excellent communication skills, both verbal and written
- Friendly and approachable
- Detail oriented
- Authoritative, calm, flexible and adaptable
- Able to work with an experienced and established team
- Commitment to aims and ethos of Fine Cell Work
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Applications without a cover letter may not be considered.
The client requests no contact from agencies or media sales.
Church Engagement Support Officer
Permanent, Full Time, Hybrid working (2 days per week in the office)
Location: Warrington
Salary: £30,697 per annum
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid’s mission.
The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness.
Some of the main responsibilities of the Church Engagement Support Officer include:
- Build trust-based relationships with supporters to deepen their connection with Christian Aid’s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray.
- Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence.
- Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts.
- Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals.
- Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid’s values and goals.
- Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact.
- Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement.
About you
Who we are looking for:
Essential:
- Demonstrable experience of customer care and the importance of building relationships.
- Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving.
- Experience of using supporter/customer database.
- Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement.
- Developed communication skills to influence verbally; inspiring and encouraging engagement.
- Ability to maintain focus in a busy environment and retaining attention to detail.
- Ability to work collaboratively with a variety of teams and colleagues.
- Ability to analyse and interpret information to achieve required outcomes.
Desirable:
- Experience of working with volunteers to maximise fundraising and engagement.
- Knowledge of digital fundraising and marketing.
- Knowledge of Christian church structures across England, Scotland and Wales.
- Welsh speaking.
- Familiarity with financial processing.
- Knowledge of global development issues and Christian Aid’s work.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Transparency International (UK) are looking for a Research and Investigations Officer.
You will be responsible for producing new knowledge, insights and high-quality written material, at pace, to support our strategic advocacy objectives.
You will keep abreast of developments in their field, and build expertise to inform solutions for us to advocate to key stakeholders, particularly those in parliaments and governments across the UK.
The Research and Investigations Officer will report to the Head of Research and Investigations and perform this within the UK Programme, focusing on corruption in the UK.
What will I be doing?
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building and maintaining a technical knowledge of relevant laws, regulations, policies and procedures to advise and support advocacy colleagues in their engagement with key external stakeholders
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translating findings and policy positions into high-impact outputs to advance TI-UK’s advocacy objectives, including reports, briefings, blogs, and draft lines for media comment
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contributing to the development of new and impactful solutions to the problems we identify through our research and investigations
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horizon scanning for significant developments in strategic areas of interest for TI-UK
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supporting the delivery of cutting-edge research and OSINT investigations, both within TI-UK and in partnership with our allies in media and civil society
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developing, maintaining, improving and promoting tools to support TI-UK’s strategic objectives, including the Open Access lobbying transparency platform
Who we are looking for?
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a first degree in in social science, a similar discipline, or equivalent experience
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up to date with trends, developments, and best practice in UK politics
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strong written communication and verbal presentation skills with ability to deliver high quality briefings, reports and presentations with minimal supervision
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experience in interpreting laws, policies and regulations and providing specialist advice and guidance to others (desirable)
Why TI-UK?
Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the UK and devolved governments, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security and the Global Health sectors on behalf of the wider Transparency International movement.
What can you expect from us?
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A collaborative, flexible and friendly working environment where you will be provided with:
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A competitive salary for our sector
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Up to 6% contributory pension
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A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working (full details on our website) allows you to benefit from regular connection and collaboration. You are also entitled to submit a flexible working request in line with our policy.
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Generous annual leave: 28 days plus statutory public / bank holidays as well as discretionary a gifted winter holiday break of three to four days each December between Christmas and New Year
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Enhanced leave beyond statutory requirements to support your parental or caring responsibilities
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Family friendly policies
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Additional leave to support your volunteering or community service
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Employee Assistance Programme (Aviva) to support your physical, mental & financial health.
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Training and Development related to your role
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Season ticket loan/ Cycle to work scheme
The client requests no contact from agencies or media sales.
Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It’s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future.
You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship.
WHO WE'RE LOOKING FOR:
With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders.
Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships.
The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease.
KEY ACCOUNTABILITIES:
· With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events
· Act as the main liaison with event providers
· Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation
· Develop and implement recruitment plans to maximise participation and meet targets
· Attend key challenge events as required, coordinating on the-day logistics and managing volunteers
· Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity
· Maintain accurate records within the CRM
· Support event reporting, performance tracking and trend analysis
· Use insights to inform improvements in stewardship and event planning
· Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR
· Manage suppliers to ensure excellent, cost-effective delivery
· Undertake additional duties as required to support the wider team and organisation
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
We’re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You’ll help transform “a list of names” into a thriving community of active changemakers — students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience.
In this role, you will:
- Lead the full rep engagement cycle: recruitment, training, community‑building and year‑round support
- Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident
- Help reps gather student feedback, close loops, solve problems and share impact stories
- Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities
- Coordinate democratic and engagement activities such as Elections, Student Forums, Members’ Meetings and welcome events
- Supervise and support Voice & Advocacy Union Team Members (student staff)
- Champion Student Voice as a core part of the student experience at Staffs
If you’re passionate about empowering others, building communities and amplifying student voice, we’d love to hear from you.
Person Requirements
Essential Criteria
- A strong communicator, confident engaging with students and colleagues across digital and in‑person spaces
- Skilled at building positive, collaborative relationships
- Organised and proactive, able to manage multiple projects and adapt to changing priorities
- Experience working or volunteering in student-focused, educational, charity, or community settings
- Able to design and deliver accessible training and engagement activities
- Values-driven and inclusive, with a commitment to fairness and belonging
- Comfortable using digital tools to support communication and engagement
- Able to gather and summarise student feedback clearly and accessibly
Desirable Criteria
- Experience supervising or supporting volunteers or student staff
- Understanding of academic structures or democratic processes
- Experience coordinating events, campaigns or engagement projects
- Ability to create impact stories or feedback summaries
Details of this role
Hours: Full-time based on 37 hours per week (annualised)
Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)
Start date: May 2026 onwards
Working Hours: Monday to Friday with occasional evenings and weekends
Location: Stoke-on-Trent Campuses (some work at Stafford and London sites)
Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience
Interviews: Week Commencing 18 May 2026
Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Our Vision is that every Student will be Proud to be a part of Staffs.
The client requests no contact from agencies or media sales.
