Wellbeing administrator jobs in City of london, england
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The Counselling Coordinator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This role will shape the Wellbeing Hub's provision to Black communities, expanding equitable access to culturally-appropriate support. The main working site is a community centre in Southwark.
As Coordinator, you will provide initial clinical assessments to prospective service users and coordinate a small pool of Trainee Counsellors, expanding future access to Black-led counselling. You'll line manage an Administrator who is responsible for scheduling and other practical elements of the service. You'll also work closely in partnership with Black Psychotherapy to deliver relevant, de-colonial approaches.
We are seeking a qualified therapist who is passionate about improving Black people's access to early mental health support. Relationships and partnership working is vital, so you should be able to work independently but collaboratively, to be proactive and show initiative.
The role will involve:
- Undertaking skilled assessments of client needs and risks, taking into account the nature and complexity of presenting needs and suitability for short-term therapeutic work
- Recruiting and training volunteer Counsellors, ensuring trauma-informed work integrating spirituality and cultural values, using creative therapeutic modalities, and maintaining therapeutic relationships that honour diverse healing approaches
- Contributing to the development and continuous improvement of the service, bringing recommendations to support the SWH's inclusivity and best practice
This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience as a part of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Tuesday 30th June (11:59pm)
Likely interview date: Thursday 9th July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Thank you!
The We Connect Community Builder will lead the development, delivery, and growth of the
We Connect programme, with a strong focus on:
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Designing and overseeing a dynamic, inclusive schedule of group activities
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Building and sustaining strategic partnerships across community, voluntary, arts & culture, statutory, and local authority sectors
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Strengthening community engagement, leadership, and participation
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Ensuring high-quality data management, monitoring, and reporting, including quarterly reporting
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Reducing social isolation and improving wellbeing across diverse communities
Key Responsibilities include:
- Programme Leadership & Activity Development ( see Job Description for full details)
- Partnership Development & Stakeholder Engagement
- Community Building & Engagement
- 1-2-1 Community Navigation (Oversight)
- Monitoring, Data & Reporting
- Collaborative Working & Team Contribution
- Administration & Compliance
Job Requirements
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Flexible working, including occasional evenings and weekends for events and outreach
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Ability to respond flexibly to community needs, including during crises or multi-agency responses
Essential Experience
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At least 2 years’ experience in community development or similar public-facing role
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Experience managing or coordinating programmes and activity schedules
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Proven ability to build partnerships across sectors, including statutory and voluntary organisations
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Experience of community engagement and outreach with diverse communities
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Experience of monitoring, data collection, and reporting
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Experience supporting individuals and groups to improve wellbeing and achieve goals
Desirable Experience
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Strong track record in community building or organising
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Experience working with partners
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Experience producing impact reports or evaluation documents
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Experience using data management systems
Skills & Aptitudes
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Strong leadership and organisational skills
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Ability to develop and manage a varied programme of activities
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Excellent partnership-building and stakeholder engagement skills
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Ability to analyse and present data clearly and effectively
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Strong communication and facilitation skills
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Culturally competent and inclusive approach
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Ability to work independently and manage competing priorities
Values & Commitments
Shoreditch Trust is guided by values of Equality, Connection, Compassion, Independence, and Flexibility, with a strong commitment to anti-racism, safeguarding, and inclusion.
Safeguarding & Recruitment
This role is subject to safer recruitment practices, including references and DBS checks where applicable.
The client requests no contact from agencies or media sales.
Thank you!
Internal title: Executive and Governance Administrator
Location: Home (most meetings are online and we are largely a remote working organisation, however travel will be expected to central events at least 1-2 times a year which will be paid for by the charity)
Salary: £34,453 Full Time
Hours: 35 per week (full time)
Closing Date: Sunday 19 July - 23.30
Contract: Permanent
About the role
This is a key support role at the heart of Housing Justice, providing high-quality, proactive and highly organised executive support to the CEO and senior leadership team in a fast-moving national charity environment. The postholder plays a critical role in enabling the CEO and Directors to operate effectively, requiring excellent diary management, strong judgement, discretion, and the ability to manage competing priorities and anticipate organisational needs. The role also involves coordinating meetings end-to-end, ensuring they are well-structured and outcome-focused, including preparing agendas, capturing accurate notes, maintaining action logs, and proactively following up to ensure timely completion.
About you
We are looking for someone with:
· Significant experience supporting senior leaders in a PA, Executive Assistant, or equivalent role
· Experience managing complex diaries across multiple senior stakeholders
· Experience of agenda setting and action tracking for a variety of senior management and trustee meetings
· Experience working in a fast paced, often changing environment
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
The client requests no contact from agencies or media sales.
Thank you!
The Operations Programme Coordinator provides operational, administrative, and project support across Picker’s portfolio.
The role is currently deployed primarily within the Learning & Development (L&D) team, supporting the effective design, delivery, and continuous improvement of Picker’s L&D programmes and products. The L&D programme offers a range of accredited online and in person training, alongside webinars, practical toolkits, and a global community of practice, to support person centred improvements across health and social care. The postholder may be redeployed, in whole or in part, to support other areas of the Picker offer as organisational priorities require.
Registered Charity
51 - 100
The highest quality person centred care for all, always
Thank you!
Join the award winning Independent Society of Musicians
Central London - Assistant to the Chief Executive and Assistant Company Secretary
28 hours per week – Circa £45K pro rata
The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its wide range of services to its members from legal to health and wellbeing. We are also known for our campaigning work on issues from music education to AI and Brexit.
The ISM is now looking for a highly experienced Administrator and Secretary to work alongside the Chief Executive. You will have very strong administrative skills as well as advanced knowledge of using Microsoft office packages such as Word, Excel, Outlook and PowerPoint. You must have experience of ensuring good governance at Board level including preparing Board papers and drafting and circulating Board minutes. This is a critical part of the role as well as drafting a wide variety of correspondence.
You will also be responsible for aspects of risk management such as health and safety. The Chief Executive is a senior leader in the music sector so you will need to be able to demonstrate absolute loyalty, discretion and confidentiality as well as excellent common sense and good judgement.
If possible you should have a music background.
You will have at least 5 years’ experience working in Governance/ Administration or as a PA/ Secretary and will be used to working to competing deadlines with high levels of accuracy. You will be joining a professional staff team who are based in Bayswater, London. The role is 28 hours per week.
For a full job description for this role please visit the ISM website.
To apply please send a CV and covering letter saying why you are right the person for the job to membership team email address.
Closing date is Monday 20th July at 9.30am. Interviews will take place face-to-face and applications generated by AI will not be considered
Registered Charity
11 - 20
The Independent Society of Musicians (ISM) is the UK’s professional body for musicians and a leading subject association for music.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.
We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre.
The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player.
We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.
The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you.
**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**
Please submit your CV and a covering letter of no more than 2 pages, showing how you meet the criteria in the Job Description and Person Specification. Thank you
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a positive and dedicated Service Delivery Assistant to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.
You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC).
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- delivering a high quality and responsive administrative function meets service delivery requirements.
- providing a high-quality and responsive administrative function
- monitoring the DRIVE inbox, accurately setting up and maintaining case records, and supporting effective case allocation.
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse.
- An understanding of relevant legislation, policy and procedure relating to domestic violence and abuse.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth.
This is a new role in our staff team that has been created to support our Executive Team during an exciting transition period where the organisation is growing and developing new services to help older people.
This role will suit an experienced, efficient and conscientious administrative professional who wants to work with a small team who are passionate about making a difference to the lives of older people.
Registered Charity
21 - 50
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Clinical Supervisor
Reports to: Director of Support and Services
Salary: £60 per hour
Location: Remote, online sessions
Hours: Part-time, 4 hours per week, 16 hours a month with flexibility for additional hours as required
Post: 2WCSPT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and some counties in England, including; Merseyside, Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, Devon and Cornwall, Dorset, Wiltshire, Hampshire and the Isle of Wight with plans to continue rolling out support across the whole of England. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
The Clinical Supervisor at 2wish plays a vital role in supporting the wellbeing and resilience of staff by providing structured, reflective supervision. Working with colleagues who are regularly exposed to highly sensitive and traumatic situations, the supervisor offers a safe and confidential space to process experiences, explore emotional responses, and develop coping strategies. Through regular one-to-one and, where appropriate, group supervision sessions, the role helps ensure staff feel supported, maintain professional boundaries, and sustain their ability to deliver high-quality care.
The Clinical Supervisor also contributes to identifying themes or risks within the workforce, promoting a culture of wellbeing, and strengthening overall organisational support for staff.
Main duties:
- Provide regular, structured clinical supervision to a designated caseload of 2wish staff, in line with BACP ethical frameworks and best practice guidance
- Create and maintain a safe, confidential and non-judgemental space to enable reflective practice and discussion of complex and traumatic casework
- Support staff to process the emotional impact of working with bereavement, trauma and crisis, promoting resilience and psychological wellbeing
- Ensure supervision practice upholds BACP principles, including confidentiality, professional boundaries, safeguarding and ethical decision-making
- Provide guidance on managing complex or high-risk cases, ensuring staff feel confident and supported in their roles
- Maintain clear, accurate and confidential supervision records in accordance with GDPR, organisational policies and professional standards
- Work collaboratively with line managers and senior leadership (while maintaining appropriate confidentiality) to ensure staff are effectively supported
- Escalate safeguarding concerns or significant wellbeing risks in line with organisational procedures and statutory requirements
- Identify themes, pressures or trends emerging across the staff team and contribute to organisational learning and service development
- Promote a trauma-informed, compassionate culture across the organisation, supporting the wellbeing of staff as a core priority
- Contribute to the development, review and continuous improvement of supervision frameworks, policies and wellbeing initiatives
- Keep up to date with relevant legislation, third sector best practice, and BACP guidance, ensuring practice remains compliant and high quality
- Attend the monthly, online full staff meeting and attend the annual 2wish conference at HQ
General:
- To be responsible for organising own work agenda, time management and administration
- To promote the on-going work and continued support that 2wish can offer
- To work as part of a team providing support to suddenly bereaved families
- To work alongside support team and maintain a seamless approach to service delivery
- To maintain a high degree of confidentiality in accordance with the charity’s policies
- To show respect and sensitivity for the cultural and religious beliefs of families
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
What we do for you:
Salary: £60 per hour, 16 hours per month
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is remote. Occasional travel to 2wish HQ in South Wales may be required.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 10 July 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Thank you!
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focuses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will be responsible for processing the monthly payroll, managing the recruitment of new staff, and implementing any changes to staff contracts as well as overseeing the HR inbox and acting as the first line of response for staff queries. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
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Welcome from the Operations Director
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How this role fits into the wider YLI and Operations Team
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Full Job Description and Person Specification
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Details of how to apply online (application form)
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Deadline and interview dates
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YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs
Accessibility & Support
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence, and we will be happy to support you.
You can find our data privacy policy on our website.
Registered Charity
51 - 100
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
The International HR Operations Administrator provides pro-active, generalist HR operations support to all staff. This role involves supporting all aspects of the employee lifecycle, including recruitment, on-boarding and orientation, performance management, learning and development, monthly payroll, benefits administration, as well as assisting with HR administration and the HR system.
Key to this role is the ability to be efficient and well-organised, as well as to build strong working relationships, and manage HR-related issues in a professional and timely manner.
Scope and Limits of Authority:
The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set.
● This role does not have line management responsibility
● Assisting with contracting and managing consultants and interpreters
● Processing personal and confidential staff data
Key Responsibilities:
HR Strategy, Planning & Budgets
● Processing HR activity invoices, ensuring accurate reporting in line with agreed budget criteria
HR Policies & Processes
● Supporting staff to understand and comply with HR policies and procedures as needed and raising any concerns to line managers.
Global Resourcing & Payroll
● Assisting with all recruitment activity, including finalising job descriptions, planning recruitment activity, placing adverts, support with selection and appointment processes, and scheduling interviews
● Assisting with the monthly payroll for all staff globally, including providing relevant information to outsourced employment (EOR) and payroll only providers, processing invoices and maintaining relevant records; tracking payroll changes for all staff
● Assisting with administration related to cost of living reviews (e.g. writing letters, updating the HR system)
● Assisting with the management of all benefit administration including pension, Employee Assistance Programme, Life Assurance etc.
● Assisting with the effective on-boarding of new starters and managing the orientation process
● Assisting with termination / end of employment processes
● Assisting with consultant due diligence processes as needed
Staff Engagement & Employee Relations
● Assisting with employee engagement activities such as staff surveys and employee wellbeing activities.
● Assisting with staff communication activities as needed andensuring the HR section of the Secretariat Space is accurate
Talent Management
● Assisting with the performance management process to ensure reviews are completed on time and documented effectively
● Assisting with L&D activities by identifying and monitoring training opportunities for staff
HR Administration & Reporting
● Draft offer letters, contracts, employee correspondence and paperwork covering the whole employee life cycle e.g: Maternity / new starts / Leavers etc
● Provide administrative support in various tasks including meeting notes, booking meetings
● Effectively monitoring the HR team’s shared email accounts
● Keeping the HR system up to date, supporting staff to use it effectively
● Maintaining HR records, in line with data protection regulations
● Contribute to the life and work of the wider Resources team, helping out administratively where necessary
Cross Team & Cross Secretariat Responsibilities
● Building, maintaining and developing relationships with colleagues across all teams in the Secretariat, contributing to the delivery of the Alliance mission and Family for Every Child’s strategy
● Contributing to cross-team work as needed and cross Secretariat project teams
● Establishing and maintaining efficient administration systems, including digital filing
● Undertaking any other reasonable duties or projects as required to support the work of the Secretariat
Self-Management
● Working in a results focused, open and collaborative way with agility, flexibility and a ‘can do’ mentality, enabling colleagues to thrive in a remote working environment
● Keep up to date professionally and take responsibility for own professional development
Person Specification:
Education, qualifications, knowledge and experience
Essential:
● Educated to UK A Level (International level 3) or equivalent qualification or experience
● Relevant and recent experience working in generalist/operational HR at a similar level
● Knowledge of HR best practices (UK & International)
● Experience of working in a fast paced environment
● Experience of supporting multi-disciplinary teams
● Experience of remote working
● Experience of working in a multicultural environment
● Experience of effective communication at all levels across an organisation
Desirable:
● Degree in a relevant discipline
● Professional qualification in HR
● CIPD membership
● Experience of embedding HR policy and process
● Experience of working within a network organisation
● Experience of working with Google suite
● Good understanding of charity sector/international development and/or international membership organisations
● Experience of working with an HR management system
Skills, personal attributes and behaviours
Role specific skills
● Ability to maintain a high degree of confidentiality in relation to a range of information
● Ability to be responsive to multiple requests
● Ability to establish rapport with a variety of stakeholders
● Strong interpersonal skills
● High level of accuracy and attention to detail
● Proactive approach to problem solving
● Ability to prioritise work and work to deadlines within a changing environment.
The following skills and personal attributes are expected of all staff
● Flexible and adaptable; willing to contribute to other streams of work and across teams
● Highly skilled communicator, in different formats, and capable of working across languages and cultures (using translation and interpretation support as relevant) ● Flexibility to work outside typical working hours and across time zones, especially in relation to line management responsibilities and to support cross team working ● Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks
● Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently
● Ability to use initiative and work without close supervision, working both as part of a team and as an individual
● Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, or French is appreciated to broaden the range of language skills within the Secretariat
Due to the urgency of this role, we’ll be reviewing applications and holding interviews as soon as strong CVs are received. We’re ideally looking for someone who can start immediately, as our superstar currently in the role will be heading off to new adventures on 15 July. Candidates who are available to begin straight away will be prioritised.
As we anticipate a high level of interest, we will only be contacting shortlisted candidates. If you haven’t heard from us by 10 July, please consider your application unsuccessful. We truly appreciate your interest in joining Family for Every Child and thank you warmly in advance for taking the time to apply.
Please note that only candidates with the Right to Work in the UK should apply. We carry out full RTW checks and are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£38,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£38,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Officer
Location: Ilford Redbridge IG1
Salary: £15 per hour
Contract: Part-time – 12 months contract with possibility to renew
Reporting to: Operations Manager / Director
Join Our Team and Help Empower Women
Are you a highly organised administrator who is passionate about making a difference in the lives of women and their communities?
We are looking for an enthusiastic and proactive Administrative Officer to join our growing team. This is an exciting opportunity to play a vital role in supporting the smooth day-to-day running of our women’s support group while contributing to programmes and services that empower women, reduce inequalities, and strengthen communities.
As an Administrative Officer, you will provide essential administrative, operational, and programme support, helping ensure that our services are delivered efficiently and effectively.
About Us
Adanna Women’s Support Group is committed to supporting, empowering, and advocating for women from diverse backgrounds. Through our programmes, events, training, and community engagement activities, we help minority ethnic women build confidence, develop skills, improve wellbeing, and access opportunities.
Our work is driven by compassion, inclusion, and a commitment to creating positive social change.
About the Role
This varied and rewarding role will see you supporting a range of administrative, operational, and communication activities across the organisation.
You will be responsible for maintaining records, coordinating meetings, supporting programme delivery, responding to enquiries, assisting with event administration, and helping to ensure our team, volunteers, and beneficiaries receive excellent support.
No two days are the same, making this role ideal for someone who enjoys variety, takes initiative, and thrives in a small but busy environment.
Key Responsibilities
Administration & Operations
- Provide day-to-day administrative support across the organisation.
- Maintain accurate databases, records, and filing systems.
- Manage incoming emails, telephone calls, and enquiries.
- Coordinate meetings, appointments, and diaries.
- Prepare documents, reports, correspondence, and meeting minutes.
Programme & Event Support
- Support the administration of programmes, workshops, and community activities.
- Assist with event planning and logistics.
- Maintain participant records and programme documentation.
- Support outreach and engagement activities. E.g. volunteer fairs
Stakeholder & Volunteer Support
- Respond to enquiries from beneficiaries, volunteers, partners, and community organisations.
- Support volunteer onboarding and record management.
- Assist with staff meetings, training sessions, and organisational activities.
About You
We are looking for someone who is:
- Highly organised with excellent attention to detail.
- Able to manage multiple tasks and priorities effectively.
- A confident communicator with strong written and verbal skills.
- Comfortable using Microsoft Office 365 and sharepoint.
- Professional, reliable, and able to maintain confidentiality.
- Passionate about supporting women and promoting equality.
- Flexible and adaptable in your approach to work
Essential Requirements
- Experience in an administrative, office support, or coordination role.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a small team.
- Good IT and database management skills.
Desirable Requirements
- Experience working within the charity, voluntary, or community sector.
- Experience supporting events, workshops, or community programmes.
- Knowledge of safeguarding practices.
- Experience using CRM or client database systems.
- Language fluency particularly South Asian languages
Why Work With Us?
- Opportunity to make a real difference in the lives of women and families.
- Be part of a small but supportive and inclusive team.
- Flexible working arrangements where possible.
- Opportunities for learning, development, and progression.
- Meaningful work within a respected community organisation.
Safeguarding
AWSG is committed to safeguarding and promoting the welfare of women, children, and vulnerable adults. Successful applicants will be expected to share this commitment and will be subject to appropriate background checks.
Equality, Diversity & Inclusion
We are committed to building a diverse workforce and creating an inclusive environment where everyone feels valued and respected. We welcome applications from people of all backgrounds, communities, and experiences.
Note on Equality: Adanna Women’s Support group is an equal opportunities employer. Due to the nature of our work and the vulnerable women we support, this post may be subject to an Occupational Requirement under the Equality Act 2010.
How to Apply
Please submit:
- An up-to-date CV
- A supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role
Closing Date: rolling recruitment – the applications window will close once a suitable candidate is found
We reserve the right to close this vacancy early if we receive a high volume of applications.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.