Jobs in Aylesbury
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Strategy Lead plays a key role, using marketing and leadership experience to spearhead agency performance - whilst working collaboratively and leading a team to deliver high quality, creative marketing output.
Working across a number of client accounts, you'll draw on 5+ years of marketing experience to set strategic direction, ensure work is delivered to a consistently high standard, solve problems and make decisions on priorities, build
trusted client relationships and collaborate with leaders across the team to share learnings and lift performance.
It's a brilliant opportunity for a proactive marketer, with experience across multiple channels, to grow in a managerial role and join a fast-growing, ambitious agency.
This role requires experience working with Christian organisations, and/or a deep understanding of what motivates people with faith.
This job is for you if:
- You think strategically and creatively to achieve objectives
- You’re proactive - you spot what needs attention before anyone else
- You love leading people, and helping a team thrive and grow
- You’re a confident communicator who builds client trust quickly
- You’re high capacity and enjoy juggling multiple projects at once
- You stay calm under pressure, and always find the route forward
- You’re a people person - you know how to make clients happy
We're a digital performance agency working with good brands to get the most out of social media, paid advertising, email marketing & digital strategy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Social Investment Manager
(Please note: The role title internally is System Investment Manager)
Contract Type: Permanent
Full time: 34.5 hours a week
Location: Mobile Worker - there is an expectation that there will be frequent travel to meet partners across the UK.
Salary Range: £55,500 - £60,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role: You’ll drive forward Macmillan’s social investment programme and manage our existing and growing portfolio of healthcare improvement projects. You’ll also help design and test new funding approaches that enable us to leverage impact for communities. This will involve developing innovative projects focused on future business models and secure partnerships that create systemic change.
Full details of the role and responsibilities can be found in the attached role profile.
Key Skills & Experience:
- Expert knowledge of social investment and building investment portfolios.
- Strong understanding of financial modelling and analysis and sound awareness of NHS funding systems and commissioning
- Experience using data, commercials, and business model insight to shape investment strategies and plans, develop propositions and measure and evaluate performance.
- A strong track record in building effective client relationships and influencing senior stakeholders
- Experience working in matrix structures and multidisciplinary environments ideally across NHS and community partner networks
This role is for you.... if you’re driven to use clever investment thinking to spark innovation and real change in community healthcare.
Recruitment process:
Application deadline: 23:59 on Wednesday 24th June
Applications will be reviewed on a rolling basis. Please apply as early as possible to allow you to prepare for assessments which will take place in person at our London office.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Midlands Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social media moderation
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Facebook group moderation
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Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
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Start moderation from 9am (or earlier)
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Monitor activity throughout the day
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Complete a final check before 9pm
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Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
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Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
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Respond to comments, messages and queries in a timely, accurate and empathetic way
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Maintain a response time of under three hours
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Identify, manage and de-escalate negative or inappropriate content
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Hide or remove content in line with moderation policies
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Identify and escalate safeguarding concerns appropriately
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Signpost users to relevant support services where needed
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Encourage positive engagement and supporter action, including donations where appropriate
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Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
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Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
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Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
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Proven experience moderating social media channels
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Excellent written communication skills, with strong attention to detail
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Ability to work independently and manage time effectively across multiple check-ins
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Confidence in making judgement calls using guidance rather than scripts
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Understanding of fundraising and how charities engage supporters
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Ability to remain calm and professional in high-volume or sensitive situations
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Availability to work 3-6 days per week, including at least one weekend day
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Flexibility to adapt quickly if issues arise
Desirable
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Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and a short covering statement answering the following:
- Share an example of how you’ve worked in house for a charity to moderate their social media channels and how you did so successfully. Please include the names of any moderation platforms and tools you’ve used (300 words max)
- How would you see this role fitting alongside your other commitments?
- How many days per week and active hours per day can you commit to?
- What are our moderation hours and response time expectations?
- Are you able to commit to at least one weekend day per week?
The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers, are recruiting a Relationship Manager.
We are seeking a self-motivated, experienced coach, facilitator, producer or project manager with strong administrative skills.
The ideal candidate will be a good communicator who enjoys working collaboratively in a productive, agile and supportive team. Our Relationship Management team engage with professional dancers and dance students across the UK.
The role will ideally suit someone with exceptional interpersonal and communication skills, who is used to managing their own workload effectively. Candidates should be able to demonstrate a successful track record designing, planning and delivering high quality events, projects, workshops and resources.
If this opportunity excites you, and you share DCD's values and passion for making a positive difference to dancers' lives, please get in touch. We'd love to hear from you.
Contract: 3-3.5 days per week, part-time permanent role (24-28 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: 1 September (with potential to commence sooner)
Location: This is a remote working role which will suit someone living in, or within commuting distance of, London for meetings and programme delivery one to four times per month
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employer pension contribution, Health & Wellbeing package, Professional Development opportunities
Deadline: Applications must be submitted by 9am, Tuesday 14 July 2026
How to apply: Please download the Recruitment Pack from our website for full job spec and how to apply.
We are a national charity that enables and empowers dancers to thrive professionally and personally throughout and beyond their performance careers.
The client requests no contact from agencies or media sales.
- 30 hours/week (0.8FTE)
- £35,000p.a. pro rata (actual salary £28,378.38) plus 6% pension contribution
- Remote
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a thoughtful and committed *professional who can combine strong safeguarding knowledge with a collaborative approach to quality assurance and service improvement.
Job Summary
The Support Line Safeguarding & Quality Assurance Coordinator is responsible for the day-to-day quality control, safeguarding oversight, and assurance of the 24/7 Support Line. Acting as the Designated Safeguarding Officer (DSO) for the service, the postholder will provide oversight and assurance of safeguarding practices, complaints, and quality issues are managed appropriately, consistently, and in line with organisational policies, procedures and statutory requirements.
The role is responsible for coordinating and delivering a proactive quality assurance programme that assesses practice, monitors compliance with policies and procedures, identifies areas for learning and development, and supports continuous service improvement. Through audits, case reviews, and quality monitoring activities, the postholder will identify themes, risks, and opportunities to strengthen practice and improve service delivery.
The Support Line Safeguarding & Quality Assurance Coordinator will be experienced in customer service, safeguarding, and quality assurance, including responding to complaints and concerns, with the ability to communicate appropriately and sensitively with a range of stakeholders, including complainants, survivors, delivery partners, and colleagues. They will have a strong understanding of sexual violence, safeguarding responsibilities, and the wide-ranging impacts on survivors and those supporting them.
*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010.
Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential.
We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors.
This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.
Key Responsibilities
Safeguarding and Quality Assurance
- Act as the Designated Safeguarding Lead (DSL) for the national 24/7 Support Line, providing safeguarding oversight, guidance, and decision-making across all delivery partners.
- Lead and coordinate safeguarding and quality assurance activity across partner organisations to ensure services are delivered safely, consistently, and in line with organisational standards, contractual requirements, legislation, and best practice.
- Identify, assess, manage, and appropriately escalate safeguarding concerns relating to adults and children, ensuring concerns are recorded and responded to in accordance with safeguarding procedures and statutory guidance.
- Oversee and undertake safeguarding audits, case reviews, complaint investigations, and quality assurance activities to monitor compliance and identify areas for improvement.
- Monitor safeguarding, complaints, and quality assurance trends across the service, identifying themes, risks, learning opportunities, and recommendations for continuous improvement.
- Ensure safeguarding records, referrals, investigations, and quality assurance documentation are maintained accurately, confidentially, and in line with data protection and information governance requirements.
- Develop and maintain effective working relationships with delivery partners, commissioners, safeguarding agencies, and other stakeholders to support collaborative service delivery and safeguarding responses.
- Contribute to the development and delivery of safeguarding and quality assurance training, guidance, and resources, working in partnership with 24/7 Support Line Managers to promote a culture of accountability, continuous learning, reflective practice, and ongoing service improvement.
Complaints, Feedback and Quality Control
- Act as the first point of contact for complaints relating to the 24/7 Support Line, ensuring responses are managed sensitively, appropriately, and within agreed timescales.
- Investigate complaints and service concerns in collaboration with delivery partners, establishing findings and making recommendations for resolution and service improvement.
- Maintain accurate and up-to-date records of complaints, feedback, investigations, outcomes, and actions taken.
- Work with delivery partners to ensure consistent collection and review of service user feedback across the Support Line.
- Analyse concerns, risks, themes, and patterns identified through complaints, feedback, safeguarding activity, and quality assurance processes, taking responsibility for driving improvements, promoting learning, and working collaboratively with Support Line Managers to strengthen practice and enhance service quality.
- Coordinate and oversee Quality assurance activities, including call and chat monitoring, case reviews, and feedback processes, ensuring consistent application across all partners.
Data, Reporting and Insight
- Work collaboratively with the Data and Impact Coordinator to review and analyse service data, outcomes, complaints, safeguarding concerns, and quality assurance findings.
- Produce reports, summaries, and actionable insights for the Support Line Operations Manager, commissioners, or funders as required.
- Identify trends, recurring themes, and development needs across the partnership, supporting improvements to training, guidance, policies, and operational practice.
- Support the monitoring of service quality, safeguarding performance, and compliance against agreed standards and contractual requirements.
Service Improvement
- Ensure learning from safeguarding activity, complaints, feedback, and quality assurance informs continuous service improvement and operational development.
- Work collaboratively with colleagues and delivery partners on service improvement initiatives, including accessibility, consistency, and service user experience.
- Contribute to the development of processes and systems that strengthen quality, safeguarding practice, and partnership working across the national Support Line.
Synergy with the wider work of RCEW
- Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
- Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
- Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification*
- Experience of working to improve support services, ideally within a quality assurance, safeguarding, customer service, helpline, or support service environment.
- Experience acting as a Designated Safeguarding Officer (DSO), safeguarding lead, or in a similar role with responsibility for safeguarding oversight and decision-making, or a willingness to undertake relevant DSO training.
- Experience of handling complaints, concerns, or service issues effectively and sensitively.
- Excellent knowledge of safeguarding practice, including the ability to recognise, assess, and respond appropriately to a range of safeguarding concerns relating to adults and children.
- Experience using data, feedback, and performance information to identify trends, monitor service quality, support decision-making, and drive continuous improvement.
- Experience of assessing practice, identifying learning opportunities, and supporting service and practice development.
- Strong understanding of how helpline or support services operate, including service user needs, operational challenges, and quality standards for call and chat handling.
- Knowledge of best practice in complaints handling, safeguarding, quality assurance, and continuous improvement.
- Awareness of accessibility requirements and inclusive practice, with the ability to support services that are accessible to diverse user groups.
- Strong customer service skills, with the ability to communicate sensitively, professionally, and appropriately with complainants, survivors, colleagues, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to investigate concerns, assess information objectively, identify themes and trends, and make clear recommendations.
- Good organisational and time management skills, with the ability to manage competing priorities and maintain accurate records.
- Experience of coordinating quality assurance activities, audits, service reviews, or improvement initiatives.
- Experience working within the sexual violence, violence against women and girls (VAWG), safeguarding, or wider support sector.
- Experience of working with multiple partner organisations or external stakeholders.
- Knowledge of trauma-informed practice and survivor-centred approaches.
Personal Attributes
- A passion for making a difference and for delivering high quality support services for survivors of sexual violence.
- Able to think critically and assess information objectively.
- Able to see the big picture, to see the connections between complaints, feedback and QA insights and how the service is delivered.
Success in the role of Support Line Safeguarding & Quality Assurance Coordinator is determined by the ability to work collaboratively with delivery partners and stakeholders to ensure safe, high-quality, and consistent service delivery across the national 24/7 Support Line. The role will ensure that safeguarding, complaints, feedback, and quality assurance activity informs continuous improvement and supports positive outcomes for service users. Key measures of success include:
- Complaints, safeguarding concerns, and quality issues are managed effectively, appropriately, and within agreed timescales and organisational procedures.
- Quality assurance and safeguarding oversight processes are implemented consistently across all delivery partners.
- Feedback collection and engagement processes remain effective, with feedback collection rates maintained above agreed targets.
- Trends, risks, learning, and insights from safeguarding, complaints, feedback, and quality assurance activity are regularly analysed and used to inform service improvement and operational practice.
- Regular, accurate, and data-informed reports are provided to the Support Line Operations Manager or funders as required.
- Positive working relationships are maintained with delivery partners, colleagues, and external stakeholders to support safe and effective service delivery.
How to Apply
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
- 37 hours per week
- £40,000 – £42,000 per annum plus 6% pension contribution
- Remote
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.
Job Summary
As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.
This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.
You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.
Key Responsibilities
Programme Delivery
· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget
· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme
· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders
· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving
Product & Solution Ownership
· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users
· As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money
· Oversee the bespoke configuration of the chosen platform, working closely with the supplier
· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one
· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities
· Champion best practice in digital service design and products across the organisation, building internal capability over time
Information Governance & Data Protection
· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation
Person Specification*
· A proven track record of successfully delivering digital or technology projects on time and within budget
· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities
· Ability to assess complex situations, identify blockers, and develop pragmatic solutions
· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products
· Experience and understanding of contact centre software, CRM, and/or case management platforms
· Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences
· Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism
· A team player who builds trust quickly and works effectively across organisational boundaries
· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction
· A genuine commitment to RCEW's mission to end sexual violence and support survivors
Personal Attributes
We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.
Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.
Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.
Key measures of success include:
- Strong supplier engagement and stakeholder collaboration result in agreed solution designs that meet the operational needs of the Support Line.
- A robust project plan is developed and managed in partnership with suppliers, with key milestones achieved within agreed timescales.
- Virtual Contact Centre (VCC) upgrades are configured and delivered in accordance with agreed specifications, supporting improved service delivery and performance.
- Integration testing with existing systems is completed successfully, with issues identified, resolved, and signed off before implementation.
- Operating procedures, user guidance, and supporting documentation are developed or updated to reflect new processes and system functionality.
- Comprehensive training materials are produced, enabling Support Line staff and delivery partners to effectively use new systems and features.
- Training is delivered to relevant colleagues and stakeholders, ensuring operational readiness and confidence ahead of implementation.
- A structured Go Live readiness review confirms that technical, operational, governance, and business readiness criteria have been met before deployment.
- The VCC upgrades are launched successfully with minimal disruption to Support Line operations, supported by effective implementation planning, monitoring, and post-launch issue resolution to maximise adoption and service benefits.
HOW TO APPLY
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.
All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
We now have an exciting opportunity to recruit the new role of Landscapes Recovery Manager to help drive our nature recovery work in the wider urban and rural landscapes of Hertfordshire and Middlesex, in collaboration with a range of external partners and stakeholders.
You’ll be leading the Trust’s Landscapes Recovery team within the Nature Recovery Directorate, reporting to the Director of Nature Recovery.
We are looking for someone with extensive land advice and ecological experience, together with an entrepreneurial spirit. If you feel you have the drive, knowledge and experience that we need, and you would like to work with people who care passionately about the future of wildlife, we would love to hear from you.
Closing date is Wednesday 01st July 2026 at 9am.
If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Fiona Mahon, Director of Nature Recovery. Email details are on our website. .
About the role
This role will lead and manage the Trust’s Landscapes Recovery team, including leading and developing the Trust’s land management advisory work to support landowners and landholders to contribute to nature’s recovery.
The postholder will work alongside the Rivers Recovery Manager, and a range of external partners to develop new funding mechanisms and facilitate delivery of nature recovery schemes at scale across Hertfordshire & Middlesex.
The role will also work closely with the Trust’s Nature Reserves Manager to ensure a coordinated and strategic approach to our nature recovery work, both on our reserves and in the wider urban and rural landscape.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.
Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
Please see our recruitment pack on our website for more information and on how to apply.
“Herts & Middlesex Wildlife Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level”
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Senior FP&A Manager
Location: Thame (Oxfordshire) with hybrid working (minimum, 2 days per week in the office) and occasional travel
Contract: Interim, Fixed Term Contract until 31 March 2027
Salary / day rate: £60,000 per annum (pro rata)
Reports to: Head of Finance
Affinity Trust is looking for an experienced Interim Senior FP&A Manager to bring senior finance capacity, challenge and insight across a complex, multi-site organisation.
This is not a routine reporting role. We are looking for someone who can quickly get under the skin of operational performance, understand the financial drivers behind service delivery, and help senior leaders make better, faster and more informed decisions.
You will work closely with the Head of Finance, Finance Business Partners, Divisional Directors and operational leaders, providing high-quality analysis, forecasting, commercial insight and constructive challenge. The work will span income, workforce costs, agency and overtime spend, utilisation, fee rates, contract performance, forecasting assumptions and recovery planning.
This is a senior individual contributor role, adding experienced capacity where it is most needed, to help maintain pace across key priorities, and strengthen the link between financial insight and operational action.
The assignment
You will be joining at a point where strong financial planning, clear analysis and senior business partnering are critical to supporting sustainable services.
Your work will include:
- Leading robust forecasting and scenario modelling across a complex operational portfolio
- Providing senior finance business partnering to divisional and operational leaders
- Analysing key cost drivers, particularly workforce-related costs such as agency, overtime, sickness and staffing ratios
- Reviewing income, fee rates, local authority funding assumptions, utilisation and contract performance
- Supporting tenders, contract reviews, business cases and service sustainability analysis
- Helping identify whether financial pressure is driven by fee levels, operational delivery, workforce deployment or a combination of factors
- Translating complex financial information into clear insight, options and practical recommendations
- Supporting the head of finance and wider finance team with additional senior capacity during a period of increased demand.
About you
You will be a qualified accountant with ACCA, CIMA, ACA or equivalent, and substantial experience in senior FP&A, finance business partnering or commercial finance roles.
You will be confident working with senior stakeholders and able to bring both grip and judgement. You will know how to challenge assumptions constructively, explain complex financial information clearly, and turn analysis into action.
You are likely to have worked in a complex, multi-site or operationally demanding environment, where financial performance is closely linked to workforce planning, contract income, service delivery and operational decision-making.
You will bring:
- Strong FP&A, forecasting, modelling and management reporting experience
- Advanced Excel and analytical capability
- Credibility with senior operational and finance stakeholders
- Experience supporting budgeting, reforecasting, recovery planning and performance improvement
- The ability to work at pace, prioritise well and operate with a high level of autonomy
- A practical, commercial and solutions-focused approach.
Experience in social care, healthcare, supported living, charity or not-for-profit settings would be helpful, but is not essential. Experience with Local Authority funding, high-volume staffing models, workforce cost pressures or interim turnaround environments would be particularly valuable.
Why this role?
This is an opportunity to make a visible impact quickly.
You will be joining a values-led not-for-profit support organisation with national impact, where finance plays a central role in supporting sustainable, high-quality services for people with learning disabilities, autism and complex needs.
For the right person, this is a role with real substance: complex operations, senior stakeholder exposure, meaningful commercial analysis, and the chance to strengthen financial decision-making where it matters most.
Please note, if you are successful, we may need to complete a Disclosure and Barring Service (Criminal Record) check at the relevant level for the role. This will be paid for by us.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Family Lives is part of the Coram group.
About the role
We are looking for an experienced, passionate and motivated SEND Family Support Coordinator to join our Carers Support Service in Milton Keynes to play a vital role in supporting unpaid carers who look after children and adults with SEND (Special Educational Needs and Disabilities) and learning difficulties by reducing isolation, building resilience, and helping carers feel supported, connected, and empowered.
As a Family Support Coordinator, you will:
- Provide online and community-based individual and group support to Carers supporting children and adults with SEND and learning difficulties
- Develop themed based peer support groups, workshops, and community-based activities
- Help reduce social isolation by building strong support networks among carers
- Work collaboratively with Carers to identify needs and provide practical and emotional support
- Recruit, train, and support a team of volunteers to deliver community-based support
- Encourage Carers’ engagement and participation within the local community
- Build partnerships with local services and stakeholders to strengthen support pathways
- Work alongside our partner TalkBack and the MK Carers Hub organisations to share
Educated to NVQ Level 3 or above in social work, health, education, or equivalent experience is essential. Experience of working with individuals and/or families with SEND and learning disabilities is desirable.
The salary for 21 hours per week is £15,910.49 per annum.
To apply for this role, please click on the apply now to complete the application.
Closing Date: Monday 29th June 2026
Interview Date: Week of 6th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
About the role
A fantastic opportunity has arisen for a full time Casework Administrator to join the Southeast Region Office Regional Office team at SSAFA, the Armed Forces charity. (Our region covers Berkshire, Buckinghamshire, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey and Sussex).
You will be responsible for providing specialist administrative support undertaking virtual telephone casework across the southeast region, working remotely with SSAFA Southeast Regional Office colleagues to ensure a consistent, timely, quality service is provided to SSAFA beneficiaries.
To help you establish yourself in this new post you will receive excellent training and induction to the Southeast Regional Office. You will work closely with the Regional Casework Managers and Regional Operations Manager.
The post is home-based, lone working with support from your line manager and team colleagues. You may be required to travel for face-to-face casework in the region, predominantly along the south coast. Expenses will be paid for travel.
About the team
In this role you will be working closely with colleagues in the Southeast Region Office, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team which includes 2 Casework Managers, a Regional Operations Manager and a team of 8 Regional Casework Co-ordinators.
About you
To carry out this role successfully you will have a track record of providing excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. The successful candidate will have experience of using their own initiative, planning and managing their workload with minimal supervision. You should be experienced at writing descriptive reports following a recommended structure. This role requires you to be a resilient person and it would be advantageous if you understand the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector and preferably the military charity sector landscape would be valuable, but not essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Redirect button. If you have any queries or would like to speak to someone about this role, please contact Sarah Evans by email for an informal discussion.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 26 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Charity People is delighted to be partnering with Animal Free Research UK to recruit the organisation's first full time Media and PR Manager.
About Animal Free Research UK
Animal Free Research UK is a UK charity working to replace the use of animals in medical research. It funds and supports pioneering, human-relevant science such as advanced lab models, data science and other non-animal research methods that aim to deliver better treatments for diseases faster.
Alongside its grant-making work, the organisation actively champions and accelerates the transition to animal-free research by collaborating with scientists, building centres of excellence, and promoting innovation across the life sciences sector.
It also undertakes advocacy, campaigning and policy work; influencing government and public debate to drive legislative and systemic change towards ending animal testing in the UK.
An amazing organisation doing so much incredible work, Animal Free Research UK combines research funding, sector leadership and public affairs activity to create a future where medical research is both effective for humans and free from animal use.
Media and PR Manager
Contract: Permanent, full time position
Salary: £40,000 to £45,000 per annum
Location: Animal Free Research UK is a fully remote organisation, and this is therefore a predominantly home based role. The postholder will be required to travel within the UK around 10 to 12 times per year for team get togethers or events and meetings. Travel will be paid by the organisation when required
Closing date for applications: 9am on Friday 26th June
Interviews: first round interviews will be held on the 7th and 8th July, with second round planned for 14th July
About the role
This is a truly exciting opportunity for a talented media and PR professional to really be creative in a brand new role for an organisation which has made some fantastic inroads into the influencer and media spaces over the past 18 months.
Building on a solid foundation you will be responsible for elevating the organisation's public profile and driving engagement with core media and influencer audiences at a pivotal moment for the organisation.
Delivering influencer and media work that supports across celebrity engagement and fundraising, public affairs advocacy, as well as the organisation's new Centre for Human Specific Research, yours will be a core role within the team.
Key responsibilities within the role will be as follows:
- Develop and implement integrated PR campaigns that support the charity's public affairs work, the Centre for Human Specific Research, and wider initiatives
- Create persuasive PR materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content
- Identify newsworthy stories related to campaign milestones, scientific breakthroughs, policy announcements, and funded research
- Maintain and grow relationships with journalists, broadcasters, sector media, influencers, and celebrity supporters to secure sustained, high-quality coverage
- Draft, place, and pitch press releases, letters to editors, feature articles, and broadcast opportunities aligned with brand guidelines and with appropriate organisational sign-off.
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- Track media coverage, sentiment, and reach, using analytics to refine strategy and maximise impact.
- Build on the charity's success with celebrity supporters and social media campaigns to increase visibility, engagement, and fundraising impact
- Develop and launch a Celebrity Ambassador Scheme, identifying, onboarding, and supporting high-profile advocates
- Plan and deliver PR events, photo opportunities, digital campaigns, and celebrity-led activations that amplify awareness, engagement, and fundraising outcomes
- Collaborate closely with the digital team to align PR campaigns with social media strategy, amplifying reach through Facebook, Instagram, LinkedIn, and other platforms
- Track and report on the impact of social media and celebrity-led initiatives, using insights to optimise campaigns and inform future strategy
- Support crisis and risk communications planning, ensuring consistent, credible responses on sensitive or complex issues.
- Monitor, evaluate and regularly report on the effectiveness of PR output for senior colleagues, identifying recommendations for continual improvement
- Contribute to ongoing reviews and evaluation of whether Animal Free Research UK is reaching the right audiences and is achieving its communications goals Measure
We'd love to hear from individuals with the following core skills and experience:
- Educated to degree level or equivalent through experience
- PR and/or media trained with a professional qualification or equivalent through experience
- Demonstrable success in securing high-impact media coverage in national, broadcast, and digital media
- Proven experience building and maintaining relationships with journalists, influencers, and high-profile supporters
- Strong copywriting and editing skills tailored to diverse audiences
- Experience managing a media desk, including proactive and reactive work
- Ability to interpret complex scientific or policy content and communicate it clearly and compellingly
- Influential communicator with strong interpersonal skills, confidence in public engagement and stakeholder management
- Familiarity with media monitoring and CRM tools
- Deep commitment to animal protection, scientific integrity, and the strategic goals of Animal Free Research UK
- Strategic thinker who can act tactically, manage multiple priorities, and work under tight deadlines
- Flexible and resilient approach to work, with willingness to travel and work out-of-hours as needed
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by 'Apply Now' button.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are seeking to appoint an experienced Project Development Officer to join our team as a pivotal element of our new National Lottery Heritage Fund-supported project.
The project will significantly augment our capacity to support UK synagogues in need of support to preserve their historic fabric and protect and make accessible the Jewish heritage they embody. The successful candidate will report to the Foundation's Projects Director, leading on essential organisational development and project set-up in the year 1 Development Phase of the project.
While a specialist consultant team will be recruited to implement this project during years 2-6 of the project subject to a successful Delivery Phase application, the Project Development Officer is integral to scoping and developing the delivery programme in the crucial initial planning of the project.
The client requests no contact from agencies or media sales.


