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Race Equality Foundation, London (Hybrid)
£47,911 - £53,890 per year
Posted 1 week ago
Closing in 4 days
The Royal Parks, London (On-site)
£27,706 per year
Posted 1 week ago
Royal Hospital Chelsea, Chelsea (Hybrid)
£30,000 - £33,000 per year
Posted 1 week ago Apply Now
Closing in 5 days
My Name'5 Doddie Foundation, Remote
£30,000 - £35,000 per year
Posted 1 week ago
Closing in 4 days
Shelter, London (Hybrid)
£38,724.41 per annum (plus London Weighting of £5,023.71 if applicable)
Posted 1 week ago
United for Global Mental Health, Remote
£35,534 per year
Posted 1 week ago Apply Now
Page 35 of 58
Central London, England (Hybrid) 17.4 miles
£28330 per annum
Part-time
Permanent
Job description
The Therapeutic Services Triage and Pathway Coordinator will support the safe and effective front-end management of referrals, triage, assessment coordination and pathway tracking across the service. The role will ensure that referrals move through the pathway in a timely, consistent and trauma-informed way, escalating clinical, safeguarding or complex pathway decisions to the Senior Counsellors or Clinical Lead as required. 
 
The role will act as the main point of coordination for referrals, triage and assessment appointments. This includes managing incoming referrals, arranging and carrying out triage calls, identifying immediate risk and support needs, coordinating assessments, and ensuring completed assessments are handed over into the agreed allocation process
 
The postholder will work closely with counsellors, assessors, safeguarding leads, and administrative staff to ensure referrals are managed safely, consistently, and in a trauma-informed and identity-informed way.
 
The postholder will not make final clinical allocation decisions. They will gather triage information, identify risk or urgency, coordinate assessments, and escalate complex, high-risk or unclear referrals to the Senior Counsellor or Clinical Lead in line with agreed processes
 
You will join a developing service with a strong commitment to supporting LGBT survivors of abuse and violence through affirmative, trauma-informed practice. The role requires strong organisational skills, emotional resilience, sound professional judgement, and the ability to communicate sensitively with vulnerable clients experiencing distress, risk, and complex circumstances.
 
To ensure an accessible service, some evening work may occasionally be required depending on client need.
 
For more information on this role please download the attached job description. 
 
Location Galop’s offices are in central London. The Galop therapeutic service will be delivered at Galop’s London office and online and so counsellors and staff members in the therapeutic service can work from the office, remotely or where possible a hybrid. 
 
Hours 0.6 (FTE): 21 hours week. Office based and hybrid working.
 
Contract Permanent
 
Reports to Senior Counsellor
 
Salary £28,330.41 per annum (0.6 FTE) excluding London Weighting  or £32,626.66 per annum (0.6 FTE) including London Weighting
 
Closing Date and Applications Applications should be submitted by 10am on Monday 20th July 2026. Interviews will be held on Monday 24th August 2026.
 
Questions? If you have any questions or would like to discuss the role further prior to application, please contact us directly.
 
REF-229 300
Organisation
Galop View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 22 June 2026
Closing date: 15 July 2026 at 23:59
Job ref: 229300
Tags: Customer Service