Jobs
Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced data protection practitioner? Then this could be the ideal role for you!
The King’s Trust International is looking for a passionate Data Protection Lead to join the team as our in-house expert on a part time basis under a 12-month fixed term contract. (this is a 3 day a week role - 21 hours)
You will lead a data compliance review and work with colleagues to ensure the robustness and suitability of the charity’s information governance framework, policies & procedures, deliver training to empower colleagues in data protection matters, handle any subject access requests, manage any data incidents, breaches or complaints, perform a key role in organisational change and the implementation of new technology solutions, provide hands-on advice and help to embed privacy by design.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unique opportunity to join a fast-moving, values-led organisation. The successful candidate will be responsible for ensuring the accurate and timely data processing of the sales and purchase ledgers for both our organisation and those we outsource our services to. Teamwork is central to the ethos of our work and staff are encouraged to work collaboratively and supportively.
Assistant Centre Manager
Role to cover: Bookings, Marketing & Administration
Report to: Centre Manager
Responsible to: Vicar and PCC
Place of Work: St Pauls Church, Hills Road, CB2 1JP
Full time: 37.5 hours per week, Monday- Friday with capacity to work occasional evenings and a maximum of 2 Saturdays out of 4 each month, if needed. Time off in lieu applied.
Flexible working is possible with core hours being 10am-3pm. This will be discussed on a case-by-case basis and discussed with the Centre manager at the beginning of each week.
Holiday: 25 days per year plus bank holidays.
This is very much a hands-on role and will be suited to a candidate with sales, marketing and administration experience. This role is a significant and essential one for St Paul’s Church and Community Centre.
This role has two clear functions. Firstly to take the lead in room hire and bookings for the church. It is vital in this role for the business to be run with professionalism and skill, maximising the income for the church. The post-holder will develop a clear business strategy with support from the Centre Manager and commercial trustees. The business strategy should be mindful of the wider mission of the church and its community interests. An element of the position is event coordination, to help plan and run events, weddings, and to support external hirers with logistics and setup.
The second function of the role is marketing and communications. The post-holder will be responsible for helping to promote not just the commercial side of the business, but St Paul’s Church and Community Centre as a whole. This means developing an approach across social media, the physical building, the website, and other avenues to communicate the wider vision of St Paul’s. This will be done in consultation with the Centre Manager, Vicar, other staff members and with the PCC.
The role is the engine of the church, providing the necessary income to run the building, employ staff and help run the community programmes. You will be proactive and a self-starter, actively looking for business and ensuring all marketing has been produced and published accordingly. You will lead on the production of physical and digital assets and enable the updating of our website.
Experience in property management and with working in the 3rd Sector would be beneficial but not mandatory.
Report to:
The assistant centre manager is a key role in the life of St Paul’s Church. Working closely with the Centre Manager, other staff and volunteers, the postholder is essential to the smooth running of all our operations. The postholder works across the church and centre programmes but with a particular focus on bookings and marketing.
Role Description
Commercial:
• Be the lead on managing the commercial bookings from the initial enquiry all the way to the end of the booking, dealing with any queries or issues arising.
• Ensure that bookings are well-managed and appropriate for the spaces and facilities offered. Be available to work some Saturdays and evenings in order to facilitate out of hours and larger weekend events.
• Respond to bookings enquiries on email, via our website, on the phone and in person with a customer-focused professionalism and skill.
• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.
• Make and complete bookings on our Midas (or similar) booking system, detailing as much information as possible to be able to share with other members of the team.
• Work with the Centre Manager and Vicar to ensure the appropriateness of bookings and cross-referencing with the church diary and community programme.
• Administer all booking invoices in line with our agreed commercial terms, including deposits, and ensure clear paperwork/ communication for the book-keeper. Chase bad debts when necessary.
• Support the review of booking rates (including benchmarking), terms & conditions and commercial policies, conducted by the trustees.
• Bring in new business to the centre by reaching out to past, present and new clients to increase bookings.
Marketing:
• Be responsible for marketing St Paul’s Church and Community Centre, including physical and social media content. Be proactive in designing posters, flyers, banners and other promotional material, working with external designers and printers when needed.
• Advertise and promote the centre spaces for hire, working with the centre manager and commerce committee to maximise income.
• Ensure that both our physical and digital assets are within brand guidelines, professional and that they promote St Paul’s Church and Community Centre in a positive way.
• Oversee the website and ensure that it is up to date; oversee any new website design project. Enable other staff members to edit the website and support our social media.
Other:
• Be a team player who communicates and works well with our volunteers, the staff team, the commerce committee and vicar.
• Support the Centre Manager in the day-to-day operations of running the church and centre, including parish administration, practical tasks and liaison with external contractors, as necessary.
• Be involved in and support special projects, church events and community programmes e.g. ArtsFest.
• From time to time, you may be required to undertake tasks outside the specific tasks listed above.
• Ordering general supplies for centre such as cleaning and kitchen equipment.
• This job description should be read in conjunction with your contract of employment which always takes precedence.
• Be hands on if needed to assist centre manager in managing facilities and occasionally need to help with the setup of the mid-week church services.
To be a place of encounter and radical hospitality.




The client requests no contact from agencies or media sales.
Malaria Consortium is recruiting for a Business Development Officer to join our team in London, UK.
Malaria Consortium seeks a Business Development Officer. The role is a crucial position that supports the Business Development (BD) team to effectively deliver its remit to mobilise resources for Malaria Consortium’s work through a variety of tasks. This is an exciting role for an early-career professional looking to build their experience within global health and international development whilst working in an exciting and fast-paced team on a variety of projects. The postholder will support effective information sharing and administration of the BD team and help it to efficiently respond to arising opportunities.
The successful candidate will have:
- A degree in development studies, public health, business administration or similar, or equivalent work experience
- Writing and/or editing experience, particularly bid proposals
- Academic and/or work experience in international development
- Experience working in business development or fundraising
- Fluent in verbal and written English.
- Right to work in the UK
To apply for this position you will need to have the right to work in the UK, we are unable to sponsor a visa for this position.
We are currently hybrid working and staff will be required to work in the London office at least four times a month.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
UK-based/ Colchester or Home-based with monthly travel to Colchester office. Overseas travel with trips lasting from 10-14 days.
This post requires the candidates to have independent rights to live and work in the UK
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.
With the Lepra Advocacy Strategy, we will be working over the next 6 years to strengthen our approaches to our advocacy efforts. The post holder will play a key role in supporting the roll out of the Advocacy strategy working closely with the Director of Programmes and Advocacy, the Head of Research, the Senior Programme Manager, the Programme Officer and the teams where we work.
Job Purpose
This role is an exciting role within the programmes team in response to evolving needs. The incoming post holder will work within the 5 person UK’s Programme and Advocacy team and will drive, advise and support the team in relation to Lepra’s advocacy profile. We are looking for an enthusiastic, motivated, strategic and creative person who has outstanding skills to engage and work with a diverse team. We are looking for someone to work with a clear strategy and then develop, grow and successfully shape the future of Lepra’s advocacy efforts.
Working Relationships
Reports to Lepra UK’s Director of Programmes and Advocacy (DPA)
Works closely with the Programmes and Advocacy Team
Close working links with colleagues in India and in Bangladesh and the UK’s communications team
International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Advocacy Delivery (50%)
Under the supervision of the DPA implement Lepra’s global Advocacy strategy and coordinate advocacy initiatives.
Serve as the driver of advocacy efforts, facilitating the transitional year of implementation including coordinating the Advocacy Steering Group; advocacy toolkit development; action planning.
Represent Lepra in specific fora and advocacy networks and within the broader leprosy and NTD community in close coordination with the DPA.
Produce quarterly advocacy newsletters
Maintain quarterly reports on flagging areas of concern and actioning steering committee advice.
Assist in the preparation of policy documents and the presentation of papers for publication, conferences, or specific institutions and/or individuals - identifying and targeting the most appropriate audiences.
Support and contribute to the development and implementation of initiatives that foster an inclusive, equitable, and diverse environment across organisational programmes, policies, and advocacy efforts.
Support and contribute to initiatives that promote inclusion and equity, with a strong focus on developing the leadership and advocacy capacity of people with lived experience of leprosy, ensuring their voices are central in decision-making and programme design.
Knowledge management / Learning and Development (20%)
Support the preparation of Lepra advocacy and policy documents.
Disseminate knowledge so that it is integrated into Lepra’s portfolio to amplify the impact for target audiences and improve their outcomes.
Facilitate the new knowledge and learning hub and forge a clear path for its evolution.
Facilitate knowledge sharing through updating the communications team with relevant materials for the new programme folder on the website.
Organise and develop advocacy training.
Develop and take ownership of the new programme’ s team knowledge sharing approaches.
Develop a workplan of knowledge sharing events.
Support annual review meetings.
Communications (10%)
Assist the programmes team with the documentation of Lepra examples and models of best practice, at the same time identifying and developing mechanisms and avenues for the effective dissemination of this knowledge – internally and externally.
Assist the programmes team, DPO, Chief Executive and Country Programme staff in the synthesis of complex technical/scientific information adapting it to language and formats easily used by target audiences.
Contribute to content development of community engagement materials (public information, brochures, leaflets) that help explain the operations and impact of Lepra’s work to LF and/or leprosy affected communities.
Maintain good working links with Lepra’s UK Fundraising and Communications Team, contributing towards UK facing communications materials as and when required.
Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.
External representation (10%)
Support the Chief Executive, DPA and programmes team to maintain and expand existing strategic relationships with key international stakeholders to further Lepra’s advocacy strategy and advance Lepra’s agenda.
Ensure Lepra’s external profile is raised and become the go-to organisation for the leprosy community in terms of advocacy and policy briefings.
Support the preparation of documents for presentation, publication or dissemination at international fora.
Develop/support the development of country specific briefing notes/press kits with the communications team.
Represent Lepra at key events, conferences, and meetings to enhance our visibility and opportunity for impact.
Safeguarding (5%)
Promote a culture of respect, transparency, and accountability within Lepra’s implemented projects.
Ensuring that safeguarding mechanisms are in place and remain at the heart of all activities.
Support the integration of strong safeguarding and PSEA practices into project design and delivery.
Monitoring, evaluation, and impact (5%)
Ensure that all advocacy and knowledge transfer efforts are captured and embedded in appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs). Provide inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
Relevant degree level of education in Public Health, Social Sciences, Global Health, Human Rights, Political Sciences or equivalent experience.
Desirable
Relevant post-graduate qualification
Relevant professional health-related qualification
Knowledge and Experience
Essential
Minimum of 2 yrs experience of advocacy/campaigning/policy work with an overseas development organisation
Experience of working to advance the rights of excluded populations
Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
Experience in planning and implementing successful strategies/campaigns/advocacy in Asia.
Experience in programme/project planning, budgeting, M&E and reporting, within a non-governmental organisation, including the preparation of reports for institutional donors.
Ability to analyse and act on data.
Experience of working on issues in relation to disability, mental health, gender, human rights and social inclusion.
Experience in project coordination and management.
Desirable
At least two years’ experience as an advocacy manager, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
Familiarity with data visualisation tools and packages.
Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.
Skills, Attitudes and Personal Qualities
Highly motivated individual with excellent interpersonal and communication skills, both written and verbal to build strong relationships, negotiate and persuade a wide range of audiences, with confidence at presenting and representing.
Proven strength in both written and verbal communication
Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders.
Excellent attention to detail, and organisational and time management skills
Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
Ability to use databases, Word, excel, PowerPoint and other Office packages
Ability to work independently, be flexible and prioritise workload.
Ability to travel within the UK and overseas.
The right to work in the UK.
We operate a non-bias recruitment process and run our job advertisements through anonymous recruitment methods.
We offer a lot of flexibility in working practices and there is free reserved parking available at our Colchester office. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.
Only shortlisted candidates will be contacted and invited for interview. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Please do not use AI to help you write cover letters, CVs and responses to any screening questions. We want to hear your original voice.
The client requests no contact from agencies or media sales.
ID: 1568 Social Media Executive
Service: Digital Marketing
Salary: £28,598 - £31,384 FTE per annum £23,187.57 - £25,446.49 per annum, pro rata + £480 home working allowance)
Location: Homebased – with occasional Directorate days in London
Hours: Part time, 30 hours per week
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As part of the Social Media Team and wider Digital Marketing department, you will support the day-to-day running of Family Action’s social media activity. Working with the Social Media Manager, you will help deliver engaging and consistent content across our main channels, including Facebook, Instagram, LinkedIn, and YouTube - ensuring posts are accurate, timely and aligned with organisational priorities such as fundraising, brand awareness, service marketing, volunteering and influencing.
Main Responsibilities:
· Content delivery: Support the Social Media Manager by drafting, scheduling, and publishing content across Family Action’s channels, ensuring posts are engaging, accessible, and aligned with organisational priorities.
· Community & performance: Lead community management, monitor trends, gather analytics, and report on performance to help improve engagement.
· Collaboration & creativity: Work with colleagues to surface stories, create visual content, and contribute ideas for campaigns.
· Service support: Help services use social media safely and effectively through training, guidance, and managing access to accounts
Main Requirements (for details check the job description and person specification):
· Good understanding of social media platforms and experience creating or adapting engaging content.
· Strong writing skills, with creativity and attention to detail in both text and visuals.
· Ability to use basic design/video tools (e.g. Canva, Adobe Express, CapCut) and willingness to learn new systems.
· Organised and proactive, able to prioritise tasks, gather analytics, and report on performance.
· Collaborative and adaptable, with the ability to work with colleagues across the organisation - including supporting services to use social media safely and effectively through guidance, training and managing access to accounts.
Benefits:
- an annual paid leave entitlement that commences at 25 working days
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 5th October 2025 at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 15th and 16th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Ursula Doorga (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Personal Assistant to CEO
Film and Media Charity
Permanent
London - a minimum of 4 days in the office near Barbican/Angel/Old Street and 1-day WFH per week
Full time, 35 hours per week, usual working hours 9-5pm
£30,000 - £35,000 per annum depending on experience
Excellent benefits
Charity People are delighted to be partnering with a national charity which supports to growth and innovation of the screen industry to recruit an experienced PA.
The charity invests in the skilled and inclusive workforce who are critical to the success of the screen sector, including UK film, TV, VFX, animation and games.
The Personal Assistant role is pivotal to the success of the charity and provides a high standard of administrative support and personal assistance to the CEO. You will also provide administrative support to the Interim Finance Director and Interim COO.
Key responsibilities include:
- Provide high level of confidential PA duties, administrative and project support to the CEO, Interim Finance Director and Interim Chief Operating Officer (COO) to enable the smooth and effective running of the charity
- Excellent and pro-active inbox and diary management whilst responding proactively to a range of organisational activities
- Act as a first point of contact for internal and external enquiries, handling sensitive and confidential matters with professionalism
- Functional lead in supporting the Interim Finance Director with Governance arrangements and assistance to both the Board of Directors and the Finance and Audit Committee, including minute-taking for their meetings and effective coordination of related tasks.
- Support office operations and events, including travel arrangements, staff socials, and general business support duties
- Provide holiday cover for office or HR support and administration roles
The PA will have proven experience in a similar PA/EA role within the charity sector, supporting executive-level leaders with excellent organisational, time management, and multitasking skills. You will demonstrate strong diary and email management abilities, accurate minute-taking for senior meetings, and proficiency across Microsoft Office, Outlook, PowerPoint and remote communication tools such as Zoom and Teams. Excellent interpersonal, written, and verbal communication skills are essential, along with discretion in handling confidential information and the ability to build strong relationships with stakeholders. Experience in event coordination, document management systems (e.g., SharePoint, OneDrive), and working in a fast-paced office environment is also required.
Desirably, the candidate may bring an interest in the screen sector, policy or education, experience with visual content tools like Canva, familiarity with AI tools, social media management, and the ability to provide basic tech troubleshooting. A calm, confident manner and experience working in a matrix environment would be advantageous.
This role is primarily office based (near Barbican) with 4 days a week in the office and 1 day a week from home. The core working hours are 9-5pm. Some very occasional evening or weekend working may be required but TOIL will be provided on those occasions.
How to apply
The application process is CV and tailored cover letter. For the Job Pack and person specification, and full details on how to apply, please share your CV via the link below and Jen D'Souza at Charity People will be in touch. The closing date is 12 noon on Wednesday 17 September. Early interest is encouraged. Interviews will take place in-person week commencing 22 September and week commencing 29 September. The successful candidate will be able to start in early October.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience
Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023.
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively.
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.
Key objectives
· Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
· Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
· Support all staff with SharePoint migration project ensuring effective record management
· Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation
Key responsibilities
Finance
· Raise sales invoices
· Process credit card transactions
· Credit control & reconciliation of the sales ledger
· Financial management of shop takings
· Process bank & cash transactions
· Bank reconciliations
· Produce financial reports & other ad hoc duties as required by the Financial Controller
· Gift Aid Claims support
· Training in and promoting use of XERO to staff
CRM Administration
· Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts
· Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations
· Day-to-day administration of the Museum’s Friends & other membership schemes
· Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to
· Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
· Lead on development of improving existing CRM systems within Beacon CRM
· Assist in data capture and gathering to support fundraising compliance & applications
· Training in and promoting use of CRM to staff including building reports.
Admin support
· Basic IT support working with outsourced IT contractors and the Operations team
· Manage the ordering of office items
· Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
· Supporting the Director’s Office Project Manager with governance & meetings
Other
· To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team
Person specification
Essential :
· Excellent financial, administration & analytical skills
· Experience of financial systems such as Xero, Sage or QuickBooks
- Good understanding and experience of Excel
· Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
· Solid experience working with not-for-profit databases, such as Beacon CRM
· The ability to also work independently and take initiative within a small team
· Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
· Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems
· An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times
· Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
· An interest in and engagement with the work and ethos of the Museum
· An interest in and engagement with the arts, heritage and/or music
· Experience of working in a finance or fundraising environment
Benefits
• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform
Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct 2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025
How to apply:
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form.
On this application form you need to provide:
- Your contact details
- Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
- What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
- An explanation of why you wish to work for us
- Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).
Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.
Please note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.
About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care. Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives.
The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).
Examples of our work include:
- Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners.
- ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.
- Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds.
For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
New Business Manager
Job reference - REQ004461
£38,554 a year
London, E15 2GW and working from home.
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
We are looking for a motivated and creative New Business Manager to join our Corporate Partnerships team.
This is an exciting opportunity to play a key role in growing our work with businesses across the UK. You will help us find new partners, build strong relationships and create opportunities that bring lasting support for disabled people.
Permanent, Full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
The role
In this role, your ideas, energy, and passion will make a real difference.
You will:
· Find and approach new businesses that could partner with Scope.
· Create strong proposals and presentations that inspire companies to work with us.
· Spot new opportunities in the market and suggest ways to grow.
· Support with budgets, forecasts, and reports so we stay on track.
· Work closely with teams across Scope so that new partnerships match our goals.
· Make sure all fundraising activity is fair, safe and compliant with regulations and best practice.
· You will keep track of targets, report on progress, and make sure Scope is seen in a positive and professional way in the business community.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
About you
We are looking for someone who:
· Has experience in fundraising, business development or a similar role.
· Has experience winning new business and reaching income targets.
· Can build good relationships and work well with different people.
· Can manage projects and work with many stakeholders.
· Can use fundraising or customer databases and is confident with numbers.
It would be great (but not essential) if you also have:
· An understanding of the barriers faced by disabled people and the Social Model of Disability.
· A fundraising or marketing qualification.
· Helpful contacts in the corporate fundraising community.
· Experience mentoring or supporting colleagues.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please contact us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link.
Closing date for applications: 11:59pm GMT, Wednesday 17 September 2025.
We welcome applications from people with lived experience of disability and from all backgrounds.
The Royal Historical Society seeks to appoint an Events and Academic Engagement Officer (0.6 FTE) to join its professional Office based at University College London. The post will help support and develop the Society’s activities with a particular focus on academic and training events, networking for members of the Society, and scholarly communications.
The Events and Academic Engagement Officer will lead for the RHS Office on the planning, organisation and successful running of all events (lectures, workshops, training, departmental visits and other formats) run by the Society, both in-person and online, working with other members of the Office and the Society’s governing Council.
As Academic Engagement Officer, the post-holder will be the first point of contact for selected holders of RHS research funding: overseeing and developing communication of project work for the benefit of the wider historical community. Academic engagement also involves a principal role in the communication and promotion of the Society’s work, and that of the wider historical profession
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Maternity Cover for 12 months
Location: Birmingham
Assessment Day: On the 3rd of October in our Birmingham Centre.
Do you believe the outdoors has the power to change lives?
Are you passionate about helping young people overcome challenges, build resilience, and discover their potential through hands-on experiences in nature? If so, this could be the perfect opportunity for you!
At The King’s Trust, we use the natural world as a classroom to inspire growth, confidence, and self-reliance in young people. We’re looking for a Youth Development Lead with a love of bushcraft and the outdoors to join our team and deliver meaningful, adventurous programmes that empower young people to thrive.
In this role, you’ll lead outdoor-based personal development activities—everything from fire-lighting, shelter-building, and wild cooking to confidence workshops and problem-solving challenges in woodland settings. You’ll provide one-to-one mentoring and group support, guiding young people as they build new skills, overcome obstacles, and shape their own futures.
Collaboration is key—you’ll work closely with local partners, external agencies, and service providers to ensure each young person receives high-quality, tailored support. You’ll also take responsibility for tracking progress, keeping accurate records, and ensuring all activities are delivered safely and responsibly in line with safeguarding, health and safety, and funding requirements.
We’re looking for someone with:
- A genuine passion for youth development and the outdoors
- Experience in mentoring, bushcraft, or outdoor programme delivery
- Strong people skills and the ability to inspire trust and resilience
- Flexibility to work in varied environments, from community hubs to woodland camps
This is a hands-on role where you’ll have the chance to share practical bushcraft knowledge, spark curiosity, and make a lasting difference in the lives of young people—helping them grow stronger, more confident, and better connected to the natural world.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer
We are looking for an experienced marketing professional to join the team in this key role developing and executing the Organisation’s marketing strategies to support our early years Maths Champions programme.
Position: Marketing Officer
Location: Huddersfield/ Hybrid
Hours: Part time - 22 hours per week
Salary: £27k – 31k pro rata
Contract: Temporary until 31st May 2026 (with possible extension to 31st May 2027)
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 7th October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
The Maths Champions Marketing Officer will play a key role in developing and executing marketing strategies that drive programme awareness, generate leads, and support business growth. You will collaborate with cross-functional teams to plan and deliver campaigns, manage digital content, and analyse performance metrics. You will be responsible for promoting Maths Champions to early years settings, increasing brand visibility, and helping to drive enrolments through targeted campaigns and setting engagement.
About You
You will have either a good honours degree or equivalent demonstrable experience in digital marketing.
Successful candidates will have experience of:
- Working in a digital communications or web content role
- Social media and Google Analytics
- Using social media for marketing purposes including Facebook, X, Instagram, Threads, YouTube and LinkedIn
- Search engine optimisation, GA4
- Video editing
- Using Canva to design collateral
- Using Adobe Creative suite including InDesign, Premier Pro and Photoshop
With knowledge of:
- Knowledge of content marketing
- In depth knowledge of social media
- SEO / PPC / Good Analytics
- Video editing
- CMS / CRM / email marketing systems
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital Marketing, Content Marketing, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Marketing Officer, Content Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a strategic, experienced, and passionate Learning & Engagement Manager to lead the Trust’s education, volunteering, and community work. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful – helping people connect with, care for, and champion their local rivers.
You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.
This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes, as well as oversea the successful development phase of our new National Lottery Heritage Fund project, Chalk Streams in the City. This project will revitalise four urban chalk streams in London and has engaging local communities at its heart. Newly developed educational programmes for schools, citizen science training and out reach events, will connect thousands of people with these rare natural treasures.
About you
For this role we are looking for someone who is:
- Experienced in delivering volunteering and outdoor community engagement programmes.
- A people person who has experience in line managing, developing and supporting a team.
- Capable of fundraising and securing income to ensure longevity of delivering our programmes.
- Able to project manage, plan and evaluate, to deliver the best outcomes for the community, trust and team.
- Able to build relationships with all stakeholders to enable successful engagement and delivery of projects and programmes.
Please see the full Learning & Engagement Manager job description for more information.
How to apply:
Please send the following documents found on our website - click on Redirect to Recruiter:
- Your CV
- A completed SERT Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 28th September 2025.We reserve the right to close the recruitment early.
If you would like to discuss the position please email with your enquiry and we will arrange to call you back.
Please note: All applicants must have the right to work in the UK. We do not have a licence to sponsor overseas applicants.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
Role Summary
Join our team and help us improve public sector food across the UK with our School Plates and new Hospital Plates programmes. We're looking for a passionate and driven Chef Trainer to support schools and hospitals in delivering healthier and more sustainable menus.
The programmes continue to go from strength to strength. Through School Plates, we currently support over a third of all UK local authorities, catering for more than 12,000 schools and feeding over 1.25 million children daily. To date, we have been responsible for swapping over 50 million school meals from meat-based to meat-free or plant-based. We're now expanding our successful model into the health sector with our new Hospital Plates programme, bringing the same positive change to patient and staff menus.
Are you a skilled chef trainer with a passion for improving public food? Can you match our ambition? You'll be using your culinary expertise to train catering teams in both schools and hospitals, provide menu advice, and get involved with recipe development and culinary education. You will also run cooking workshops for pupils in secondary schools, inspiring the next generation to get excited about plant-based food. You will also build and manage relationships with our catering partners, helping them deliver delicious and sustainable meals. This is a UK-wide role and will require travel to different sites.
We’re looking for someone to join our team for 3 days a week but are open to applicants looking for flexible working hours, including, potentially, 4 days a week.
Job Details
Job Title: Chef Trainer - School Plates & Hospital Plates
Reporting to: Programme Manager, UK
Location: Remote (home-based with travel across UK)
Hours: 21-28 hours per week (0.6-0.8 FTE)
Salary: £32,000 per annum pro rata (based on 1.0 FTE)
Responsibilities
As our Chef Trainer & Programme Support, you'll be a key player in developing and delivering our School Plates and Hospital Plates programmes. You'll use your culinary expertise and passion for food system change to create resources, train professionals, and engage with our partners.
Key Responsibilities
-
Recipe Development & Training: You'll co-lead the creation, testing, and development of new plant-based recipes for our school and hospital programmes, and lead on developing ‘grab-and-go’ and internationally inspired options for secondary schools. You'll also plan and deliver training sessions, including in-person and online workshops, and create e-learning courses for caterers.
-
Programme Development & Support: Work closely with programme managers to develop and refine the strategy for our initiatives. This includes supporting pilot programmes, measuring their impact, and creating bespoke catering resources for our partners.
-
Stakeholder Engagement & Communication: Represent our organisation at events and in meetings, providing expert catering advice and information on our programmes. Collaborate with our communications manager to create engaging content, including recipes and videos for our website, e-learning platform and social media.
-
Education & Outreach: Partner with our education manager to plan and co-deliver secondary school cooking workshops. These sessions will teach pupils basic plant-based culinary skills that align with the National Curriculum as well as inspire the next generation to choose plant-forward options and learn about the impact of their food choices in a positive way.
-
Inspire Catering Teams: Your role is to build and maintain relationships with catering partners, providing expert catering advice and practical recipe suggestions. You'll work with them directly on pilot programmes, offering bespoke support to inspire positive menu changes. You'll also provide essential administrative support for our programmes and help create and deliver presentations to promote our work to a wider audience.
Qualifications
Essential
-
Experienced in planning and delivering cooking workshops to groups.
-
Experience of working in a culinary setting and developing recipes with a strong interest in plant-based recipes.
-
Excellent communication skills and be a confident and engaging educator.
-
Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
-
Proactive with initiative and drive.
-
Strong organisational skills.
-
Attention to detail.
-
Solution-focused and resilient.
-
Confident in creating basic spreadsheets and slide decks.
-
Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
-
Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
-
Passionate about food systems change.
-
Alignment with our vision and mission.
-
Based in the UK and able to attend meetings, events, and training to represent the team and programme across the UK.
-
Willing to travel across the UK for workshops and events.
Desirable
-
Experience of working within school and/or hospital food.
-
Experience of food photography and creating recipe content for social platforms or online courses.
-
Experience of managing projects.
-
Experience of liaising with local authorities, schools, or other public sector bodies.
-
Experience in the field of nutrition, including an interest in plant-based nutrition.
-
Experience of working in the food, health or environmental sector.
-
Experience of using customer relationship management (CRM) systems (training will be provided).
Benefits of working with us
-
Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
-
A strong organisational focus on personal development, with a designated training budget.
-
Provision of a work laptop.
-
Flexible, trust-based working arrangements and home-office arrangements.
-
Career development support
-
Enhanced maternity, paternity, shared parental and adoption pay
-
Compassionate animal companion leave
-
Employee Assistance Programme including counselling
-
Access to 24/7 virtual GP Service
-
Mindfulness support via a free Headspace account for you and up to 5 friends or family members
-
Access to the Wisdom app with exclusive perks and discounts
-
Membership to the OpenUp platform
-
We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
-
And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 5th October 2025
Start date: November 2025
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Director.
-
Application deadline: 5th October 2025
-
Online trial task: sent to longlisted candidates by 10th October 5pm, to be completed by 12 October at 5pm
-
Interviews: take place on 21st and 22nd October 2025
-
Start date: November 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a highly organised and confident Supporter Care Administrator to provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team.
You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.
Key Responsibilities
In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.
You will:
- Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter.
- Respond to supporters with empathy and compassion, applying our tone and voice and brand values
- Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
- Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
- Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
- Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
- Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.
About You
You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.
To be successful, you’ll need:
- Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
- Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
- Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
- Practical experience of databases or customer relationship management systems
- Experience at problem solving with a solution focused approach
- Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
- Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
- Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
- Ability to contribute ideas, approaches and insights that enable innovation
What We Offer
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary and pension
Department/Directorate Information
The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.
This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.
We encourage all applicants to access the job pack attached.
The client requests no contact from agencies or media sales.