Junior Brand Manager Jobs

Supporter Engagement Assistant

Harrogate, North Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

To find out more about our values and how important they are to us, please visit our website. 

 
The Role 
 
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.  

Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.  

This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.  
 

Specifically, you will: 

• Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter. 

• Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity. 

• Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information. 

• Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently. 

• Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams. 

• Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. 

• Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. 

 
About You 

To be considered for this role, you will need: 

• To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service. 

• To have evidence of continued professional development relevant to the role purpose and level. 

• To have customer service experience in a similar or related role (e.g. telephony/ databases/ office). 

• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 

• To have previous experience of working with databases (e.g. Access or Raiser's Edge).

• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 

• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word. 

• To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail. 

• To be able to present data and information in a way that is helpful and actionable to others. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

At City Rise Battersea we're passionate about developing and deepening relationships, equipping the church and transforming the city.

We're looking for a new Creative Lead to continue the development of City Rise voice and brand by creating a distinct tone with a strong recognisable design style.We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve. Are you ready to join our passionate team as we see Faith Rise, the Church Rise and the City Rise? 

Role Summary

To promote and amplify the strategic vision and missional activities and objectives of the church through an effective digital communications strategy. To lead on delivery and establish a team of volunteers who together inspire a culture of creativity and implement all elements of media, design and communication. This role will continue the development of the ‘City Rise’ brand, creating a distinct tone of voice with a strong, recognised design style. Through a range of communication channels including copy, print, web, videography, photography, social media, internal signage and  visuals, this role will actively collaborate with ministries to promote, capture and convey the energy and life of our diverse and growing community.

Role Responsibilities

• Effectively create and deliver the communications strategy, in line with the vision and missional objectives.
• Serve the City Rise vision by contributing to the wider operations and ministries of the church where needed.
• Grow a team and establish a creative community at City Rise - Identify, develop and support a team of volunteers who can dream and deliver creative ideas to enrich our vision and mission in line with our values.
• Identity, develop and lead a team of volunteers for involvement in Sunday services & key events throughout the year, developing a consistent style of photography and videography across services and events, including editing all Sunday and midweek content, compiling/organising photos.
• Manage all digital platforms and access to church accounts.
• Socials - Manage all social media accounts and continually develop ways to grow and engage viewers, including concept creation and development of social media campaigns, and creating and designing social media content from Sunday and weekly events, scheduling and posting as required.
• Create templates and oversee social media delivery for other ministries e.g. youth and young adults.
• Design and produce print and digital assets, from lanyards and flyers to signs and T-shirts. (for e.g. online, Sunday services and other events and ministries) ensuring all publicity adheres to our brand guidelines.
• Website - Design, review and update content of the website as necessary.
• Digital Display - Oversee and create the media used through screens onsite: notices, adverts and slides.
• Communicate effectively, both internally (with leadership and team volunteers) and externally (relating to our broader community).
• Support the termly planning for events and activities, attending planning meetings for creative input as required.

Hours: Full Time - Sunday to Thursday, (4 days could be considered for the right candidate, but will include Sundays)

Responsible to: Chief Operating Officer

Location: Battersea, London SW11 1EJ. Hybrid and remote working by negotiation.

Leave Entitlement: 28 days (pro rata) annual leave, plus statutory bank holidays

Salary Band: £27,000-£34,000

This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1 of the Equality Act 2010. This will be demonstrated by a commitment to supporting and demonstrating the Church of England Statement of Faith. Due to the core responsibilities of the role, the candidate should, if not already, be an active member in the City Rise St Mark’s congregation.

This role may require an enhanced DBS.

Bringing together leading minds and practitioners in the sector, Wessex Archaeology is a trusted archaeology and heritage service provider and educational charity. From our network of international offices, we work in partnership with our clients to deliver sustainable solutions to manage the historic environment - above ground, below ground and underwater. We are committed to our social impact. This means using the knowledge and connections we make through our commercial activities as a catalyst to engage the communities in which we work.

Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world. As well as having knowledgeable and dedicated colleagues, you’ll have an opportunity to access a variety of fascinating and high-profile projects and develop your skills and knowledge along the way.

The role – what’s involved?

Want to help to communicate some of our fascinating archaeological work?

We’re looking for an organised and proactive person to play a crucial role in supporting communications and marketing activity across our organisation. You need to be passionate about all things digital and feel at home publishing content and engaging on social media.

You’ll get to work with experts across our teams, gain insights and make a positive impact across all areas of our charitable business. You’ll be involved in a wide range of activities, from maintaining digital content across web and social media and helping to facilitate press requests to assisting with an assortment of marketing opportunities, from coordinating events to assisting with the development of marketing materials.

With a flair for and interest in creating captivating content and a good eye for a story, you’ll contribute ideas and support the team in developing and sharing a range of multimedia assets and stories.

If you thrive in an environment where you'll be working on lots of different tasks and are comfortable prioritising your work, then this role would suit you. This role is a great opportunity to experience and develop a broad range of communications expertise and is the perfect role for a driven and energetic individual keen to progress a career in heritage communications.

Main responsibilities will include:

If you are a resourceful person looking to join a collaborative team, this could be the career move for you. You will:

• Create and maintain schedules for digital and social media activity (owned and paid).
• Lead the day-to-day posting and monitoring of social media activity.
• Work with our Content Management Systems (CMS) and other digital platforms to manage the publishing of content across these channels, including websites and intranet.
• Collaborate with internal stakeholders to source content and story leads and research and develop compelling multimedia assets and content.
• Analyse communications activity (social media, web, media, internal and campaigns) to produce actionable and meaningful insights and reports, making effective use of analytics tools to inform communications activity.
• Support with varied marketing communications activities, from events to development of campaigns and marketing materials.
• Assist with the running of the press office, from facilitating filming and photography requests to other varied media events and opportunities, developing and maintaining media our database, and triaging our press office inbox.
• Support a culture of cross-organisational working and contribute to the overall objectives of the communications team.
• Champion Wessex Archaeology’s corporate brand and advocate inclusivity and accessibility across our channels and content.
• Undertake varied administrative tasks relating to communications and marketing at Wessex Archaeology

For details on the expected skills, experience and personal attributes, please refer to the full Job Description for this role.

What can you look forward to?

Our focus is on creating a collaborative culture where people can thrive and develop and where safety and wellbeing come first. From anonymising candidate data in our recruitment process to continuous improvements in our benefits, we’re committed to creating a safe, fair, and inclusive working environment.

We offer:

• 22 days of annual leave per year plus bank holidays rising to 27 after 5 years of continuous service.
• Option to buy up to 5 days holiday per year.
• Salary Sacrifice Pension Scheme, Wessex Archaeology employer pension contribution 5%.
• Life assurance scheme of three times your basic salary.

Wellbeing and family-friendly benefits

• Our maternity, adoption and shared parental pay is 100% for 12 weeks, 90% for 21 weeks and 6 weeks statutory, day 1 eligibility.
• Enhanced paternity leave, up to 4 weeks from day 1.
• 5 days of carers leave.
• Paid sick leave from the start of a contract, with the number of days dependent on length of service.
• Hybrid and flexible working arrangements where applicable.
• Company Employee Assistance Programme (EAP) - free and confidential service in the form of counselling and assistance in areas such as health and stress.
• AIG SmartHealth – round-the-clock support for you and your family.

Sustainability and other benefits

• Electric Vehicle Salary Sacrifice Scheme.
• Bike2Work scheme.
• 100% Professional membership costs reimbursed.
• High-quality personal protective equipment (PPE) provided.
• Free transport from regional offices to sites.
• Time in lieu or paid time for drivers.
• Subsistence allowance.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We’re looking for an exemplary administrative and people-oriented person who will be supporting our CEO with Resurgo’s strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders.

The important stuff 

Salary: from £30,000 dependent on experience

Hours: Full-time, Monday – Friday 9.30am – 5.30pm with occasional evening work for events such as our Spear Celebrations

Location: Hammersmith, London

Closing date: Friday 26th April, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Have a look at our application pack for more information about the role and Resurgo

Benefits

• 28 days annual leave, plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
• Regular staff prayer meetings, conferences and retreats (one residential)
• Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
• At least two year’s experience working in an administrative role working with senior leaders, preferably an EA or PA role
• Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results
• Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships
• A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure
• High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships

Key Responsibilities

Personal Administration Support

• Manage the Chief Executive’s diary, optimising the efficient use of time and resources through effective planning and ‘gate-keeping’ in a relational style that represents the charity’s values
• Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings
• Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders.

Governance Support

• Co-ordinate and attend Trustees’ meetings, including arranging dates, preparing papers in advance, taking and sending out minutes
• Administrate the Investors’, Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups
• Support with various ad hoc projects to enable robust organisational governance
• Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed
• Provide administrative support to the wider senior leadership team

Active Participation in the Philanthropy and wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member.
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Based from home in the UK with regular travel around the UK as necessary.

This role is responsible for providing high-level support, managing complex projects and engaging with a wide variety of people on behalf of the Chief Network Officer. This role acts as a key point of communication with internal/external contacts, coordinates cross-organisational processes and projects, and manages the office, including liaising closely with senior members of the Operations and Network Programmes directorates.

Role responsibilities

· Managing and supporting a regular cycle of team and project meetings and events, including preparing project plans, management reports, ensuring the completion of actions, and supporting the strategy planning cycle.

· Liaising with key external contacts (food banks, partner organisations etc) on behalf of the Chief Network Officer, including maintaining regular correspondence, managing diary requests, and organising events and business travel.

· Conserving the Chief Network Officer’s time by reading, researching and routing correspondence, drafting letters and documents, collecting and analysing information and initiating communications.

· Acting as a project manager / stakeholder on behalf of the Chief Network Officer to ensure outcomes are achieved and information is communicated.

· Creating supporting materials for presentations, talks, conferences and planning meetings, including sourcing and preparing collateral, and formatting presentation slides etc.

· Curating and updating relevant information systems on behalf of the Chief Network Officer, including HR systems, finance systems, impact / performance systems and file storage.

Person Specification

Technical skills and minimum knowledge:

· Clear understanding of the need to maintain confidentiality

· Ability to work autonomously, with excellent time management and communication skills along with excellent decision-making ability

· Excellent knowledge of MS Office applications, including Office 365 (including Sharepoint, OneDrive, Word, Excel, Outlook, and PowerPoint) and Adobe Creative Suite

· Highly numerate, with the ability to present and analyse data

· Excellent attention to detail and communication skills (both written and verbal)

· Ability to work through challenges in positive and effective ways

Behaviours and competencies:

· Ability to effectively represent the organisation and promote core brand messages

· Develop a culture of innovation, resourcefulness, and best practice to make the best use of time and skills.

· Is able to work through challenges in positive and effective ways

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

· Role models inclusive behaviours and values

Key Stakeholders

· Chief Officers

· Senior Leadership Group

· Director of Operations

· Director of Network Programmes & Innovation

· Operations Leadership Team

· EA/PA team members

· Staff, Volunteers, external partners, contacts from food banks

Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge? 

Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion Project Coordinator supporting older people to develop digital skills and improve their access to digital services.

You will champion the service and be responsible for working with people from initial referral completing assessments to understand a person’s situation, creating a goals-based plan to support clients to access digital skills training through group and 121 offers. You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.

This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton. 

Full details and the person specification can be found in the job pack, downloadable below.  

This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).   

Social Media and Marketing Executive - Global's Make Some Noise

Global Charities

Social Media and Marketing Executive for Global's charity, Global’s Make Some Noise. This role will focus on managing social media channels and creating engaging digital content to support fundraising goals.

Reporting of the Role
 

This role reports to the Senior Marketing Executive and will support in delivering powerful and engaging content across our digital channels to encourage followers to understand and support Global’s Make Some Noise in order to help reach its fundraising goals. 

Global’s Make Some Noise is part of Global Goodness, harnessing the power and reach of our brands to support small charities across the UK, raising vital funds and awareness to help the people who need it most in our communities.   

Salary:

The salary for this role is £26,000 per annum.

Overview of job

This is a hugely exciting hands-on role which combines a marketeer’s audience-focused thinking and digital skills, along with an understanding of using data to engage new audiences and encourage supporters to donate. The postholder will be responsible for supporting the delivery of various fundraising campaigns and activities, as well as the day-to-day running of our social media channels.

The postholder will also be required to cover the Senior Marketing Executive and the Senior Marketing Manager as needed. The shape of the role will evolve across the year according to our external and internal campaign priorities.  

3 best things about the job

• You’ll get to use your marketing and data analysis skills to make a real and positive difference, working with amazing causes and great people from charities across the UK.  

• You’ll work alongside some of the biggest radio stations, high profile talent and with a range of teams across Global’s portfolio.  

• You’ll have the opportunity to develop a variety of skills through creativity and innovative thinking.  

Measures of success – 

In the first few months, you would have:

• Developed your knowledge of our supported charities and found compelling and innovative ways to share their stories online.  

• Built great relationships with the Global’s Make Some Noise team and other stakeholders.  

• Become adept as using the digital platforms and tools for creating social and web content.  

• Created a monthly reporting process to review insights from our social media accounts, website and fundraising platforms to inform marketing content and support the wider fundraising team. 

• Designed brilliant assets and crafted copy which helps bring our campaigns to life.  

• Supported the wider team on fundraising initiatives that you can feel proud of.   

•  Brought new ideas about trending content and digital activity to your work and to the wider team. 

Responsibilities of the role

• Lead key marketing areas and provide support across the organisation to deliver effective communication and fundraising activities. 

• Manage and schedule social media activity. 

• Use social and digital platforms to drive fundraising through our digital community. 

• Lead on creating insights reports that can drive fundraising, using data from the website, social media insights, our fundraising platforms and the Global insights team. 

• Support the delivery of the marketing strategy and implement communications plans for fundraising and awareness-raising activities.   

• Maintain a monthly content plan and create engaging storytelling content for our platforms.  

• Find new and exciting ways of telling our story, promoting activities, and engaging with our audiences across digital platforms, keeping an eye out for trends and competitor activity.   

• Write compelling communications and proof copy, ranging from community fundraising to corporate partner activities.  

• Create high quality assets to support activity using Photoshop, Canva and in-app video editing tools.  

• Use Canva, Photoshop and in-app (video) editing tools to design and create assets including social media posts, short-form videos, ROS ads, screens, internal resources, fundraising materials, print programme ads, team presentations and digital banners. 

• Collecting photo and video content (on iPhone) for use on social channels at charity visits, challenge events, fundraising activities, Make Some Noise Day and Make Some Noise Night etc.  

• Act as a brand guardian, ensuring all internal and external stakeholders have the resources and support they need to meet brand guidelines.  

• Ensure all output is compliant and in-line with the latest rules and industry guidelines.  

• Support on production of email marketing. 

• Support on managing our website through content generation, copywriting, uploads and data analytics 

• Maintain Google Ad Grants, SEO and SMO tactics and analyse data to optimise future marketing, content and design.    

• Working with the Social, Digital and CRM teams across Global to collaborate on content creating an ‘always on’ presence for Make Some Noise across the brands’ digital channels.  

• Digital reporting of social media platforms, fundraising platforms, QR codes, email newsletters, UTM links and the website and utilising these insights to make content recommendations to inform future fundraising and content plans. 

• Supporting the wider team in creation of marketing and fundraising materials 

• Community management of our social media platforms – posting and scheduling content, replying to messages, comments and replies.  

• Managing our subscriber data   

• Assisting in product development, working with internal and external stakeholders to build new products for our store.  

• Assist with online presentation and promotion of the Make Some Noise shop and take ownership of shop brand guidelines. 

• Support delivery of the brand review and ongoing work to drive brand awareness 

• Support the wider charity team with marketing support as and when required.

• Write-up post-project reports and analysis, suggesting areas of improvement.

• Look out for digital trends and innovations that could benefit Global’s Make Some Noise in terms of awareness, efficiency or fundraising income. 

What you will need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Background: Relevant experience in digital, marketing or communications environment. Previous charity experience is an advantage.   

• Social and Digital: You’ll have an excellent grasp of social and digital marketing and experience of using digital platforms to engage audiences.  

• Analytical: You will be data driven and always looking at the insights to inform and improve future activity, especially with regards to social media activity/engagement and user journeys from digital to donation. 

• Writing: You’ll be experienced in writing content for a variety of media, with a brilliant style that can range from punchy to emotive, to suit different audiences and activations. You’ll have a high standard of literacy and strong attention to detail. 

• Planning: You’ll be highly organised, with demonstrable experience of working under pressure, often to tight deadlines.  

• Systems: Ideally, you’ll have experience in the use of social media scheduling platforms (Buffer), Adobe Photoshop, Canva, website content management systems, e.g. WordPress, Pardot CRM platforms and analytics software.   

• Creativity: You’ll be a creative, innovative thinker and storyteller, with an eye on digital trends.   

• Learning: You’ll have a desire for continuous learning of best marketing practice.   

• Proactivity: A proactive thinker, always looking to spot opportunities and using your initiative to spot issues before they occur.   

• Team player: Seeing a project right through to the end – working out of hours when necessary and to support our events. We’re looking for a supportive, enthusiastic and proactive team member with the drive and determination to help out and get things done and who is always looking to spot opportunities.  

Everyone is welcome at Global  

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. 

Project Accountant 
Salary: £47,000 - £50,000
12 month fixed-term contract
Flexible hybrid working
Start date: ASAP, subject to notice period
Office based in Shoreditch

My client is a major brand in the international development sector, fighting for human rights. As part of the organisation’s ongoing growth plans, they are currently in the process of a large scale Process improvement programme. This has led to a need to recruit a project accountant in support of this ambitious plan. As the Project Accountant you will work closely with the regional teams to ensure a more comprehensive purchase order system.

Key areas of responsibilities;

• Engage with and consider the needs of a broad range of stakeholders, to develop timely, accurate and efficient financial management information.
• Consider current technical functionality and whether any additional software is required to meet the financial reporting needs of the organisation.
• Enable project-based reporting, working in collaboration with the Head of Planning and the Data and Insight Team to integrate financial data with information on staff time and qualitive information to support analysis of how resources are employed to achieve impact in our work.
• Develop purchase order functionality and workflows within X-Ledger.
• Review and update the suite of financial policy and procedures impacted by the change including Procurement, Contract Approval and Financial Delegations.
• Engage with stakeholders to launch the purchase order system and support the wider organisation through this period of change.

Who are we looking for?

• A formally qualified, part qualified or qualified by experience accountant with relevant experience of accounting gained in a large, complex organisation (this could be commercial, Not-for-Profit or practice) 
• An excellent communicator who is able to influence at all levels within the organisation 
• Analytical with good judgement and decision making capability

My client offers hybrid working with established training and team practices to ensure full support and engagement at all times. If you are looking to develop your career in charity finance or change sectors, then this is the position for you.

This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences.

Key responsibilities, reporting to the Head of Marketing and Communications:

• General: Provide day-to-day marketing and communications support to the wider organisation and to promote our programme delivery and our philanthropy advice offers.
• Web: Regularly review and update existing website content, including responding to requests from across the team.
• Social media: Manage the social media calendar, including sourcing and creating content, across all platforms – in line with our content and marketing strategy.
• Engagement and evaluation: Grow engagement with our channels and evaluate our social media and web activity as well as manage our Google analytics, producing reports as required.
• E-communications: Create e-newsletters, e-bulletins and deliver other email marketing as needed and manage relevant mailing lists in line with GDPR.
• Storytelling: Build our storytelling resources (case studies, photos, film) to enable us to demonstrate the impact of our work and to inspire more donors to support us and groups to apply for grants.
• Copywriting: Create copy as needed for marketing collateral and publications, reports, campaigns and website.
• Press and PR: Research stories, produce press releases and case studies, maintain media lists and record and evaluate media coverage.
• Brand Management: Manage our library of brand assets. Liaise with grant recipients regarding the acknowledgement of our funding and use of our logo. Review and establish a new online Photo Library, ensuring imagery is collected and stored in line with GDPR.
• Printed materials: Manage the design and production of reports and marketing collateral.
• Events: Support the delivery of organisational events and attend relevant external events to promote our programme delivery and our philanthropy advice offers.
• Video editing and creation: Develop our capacity to produce our own video content to support our marketing and communications activities.
• External suppliers: Liaise with printers, web agency, caterers and other suppliers when required.
• Contribute as a team member to the overall development of the Community Foundation.
• Undertake any other reasonable duties and responsibilities as directed by the Head of Marketing and Communications.

We will recruit for this position based on attitude and potential as well as knowledge and skills gained through direct experience. We also welcome experience from outside of traditional full-time work. If you don’t meet all the requirements, please don’t be put off applying.

• A natural storyteller with excellent written skills. Experience of writing engaging and inspiring copy for different audiences, channels and functions desired.
• Social media savvy. Experience in managing content and growth across multiple channels desired.
• A good eye for design with a strong understanding of brand. Experience of using software packages to create basic print materials as well as digital and video content desired.
• Embraces technology. Experience of using a range of digital communication channels and tools, and comfortable with content management systems, email management software and social publishing tools desired.
• Excellent interpersonal and communication skills, including the ability to build and maintain relationships with internal and external stakeholders and supporters.
• Excellent administration skills and attention to detail.
• Highly organised and happy to juggle projects and activities and respond swiftly to circumstances when required.
• Proactive and self-motivated with the ability to work autonomously but also as part of the wider team.
• Flexible and open, excited to take on new challenges and learn new skills if the role requires.
• Creative and enthusiastic with the ability to bring fresh ideas to our work.
• Passionate about using your skills and knowledge to help us transform the lives of local people.

This is a full-time (Monday - Friday working 9am - 5pm) position and with opportunities for hybrid working with some time each week in our office in central Devizes. (Please note during the probation period the successful candidate will be expected to be in the office up to four days a week). Occasional travel throughout Wiltshire and Swindon will be required so the ideal candidate will be based in the county and therefore a driving licence is desirable.

Salary £23,400 - £27,000 depending on experience. If you are interested, please visit our website and download the application pack below for further information about us, the role and how to apply. 

Are you passionate about supporting older people to have better access to online services? Do you have the skills to inform and coach older people to learn and improve their digital skills and knowledge?  

Age UK Sutton is looking for someone to join the Let’s Connect programme team as a Digital Inclusion outreach worker supporting older people to develop digital skills and improve their access to digital services.

You will champion the service and work in the local community delivering digital awareness talks to groups, delivery of group digital skills sessions and support with recruitment of our Digital Champions Volunteers.  

You will work with older people to enable them to become more confident in using digital equipment such as tablets and smartphones through arranging and delivering digital skills training sessions in both group and 121 settings.

This will be a fantastic opportunity to develop your skills, no two days will be the same and you will be making a valuable difference to older people living in Sutton. 

Full details and the person specification can be found in the job pack, downloadable below.  

This is a fixed-term contract until November 2025. with a possibility of extension, subject to funding. An enhanced DBS check will be required for this role and you will need to be able to access all parts of the borough easily (access to a car with a full, clean driving licence and business-use insurance preferable).

Do you understand the needs of people with Dementia and their carers? 

Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?

Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton.  As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.

You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life.  From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.

This role is community based working both at our offices and across the Sutton Borough, with some working from home.  Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace. 

For further details including a full role profile and person specification, please download our job pack. 

Do you understand the needs of people with Dementia and their carers? 

Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?

Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton.  As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.

You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life.  From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.

This role is community based working both at our offices and across the Sutton Borough, with some working from home.  Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace. 

For further details including a full role profile and person specification, please download our job pack. 

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing and streamlining the finance and grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below.

Reporting of the role

This role reports to Head of Finance and Governance with a dotted line to the Grant and Programme Manager (this is a job share).

Overview of job

We are hiring a Finance and Grants Assistant to support financial and grants operations processes. Responsibilities include participating in the operational and administrative activities of the finance function, leading to the accurate recording of financial information for accounting purposes, as well as managing financial records, and supporting our grant-making processes.

3 best things about the job

• Opportunity to work across the Finance and Grants functions of a unique organisation that funds and empowers small charities.

• Unique position, embedded within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• You’ll get to make a real and positive difference, working with amazing causes and great people from a wide variety of charities all over the UK.

Measures of success

In the first few months, you would have:

• Successfully complete daily and weekly finance and grants tasks, successfully managing the finance and grants email inboxes and be confident answering questions and resolving queries.

• Built relationships with the Global’s Make Some Noise team and other stakeholders.

• Developed your knowledge of our supported charities and funding portfolio, getting to know plenty of our projects and working with them to produce case studies, stories and fulfilling other storytelling opportunities.

Responsibilities of the role

Finance – approx. 40%

Day-to-day financial management of the charity and its Trading subsidiary including, but not limited to:

• Process all day-to-day transactions on the finance system, Xero, including income received from fundraising platforms, ensuring a full audit trail of data processing.

• Complete daily bank reconciliations for all entities, including recording and banking cheques and processing petty cash.

• Raise sales invoices as requested, following procedures to set up in customer systems, and follow up with customers to ensure timely payment.

• Process purchase invoices and expense claims, ensuring appropriate authorisation, in line with delegated authorisations.  

• Set up weekly payment runs for approval by the Head of Finance.

• Monitor all financial processes, ensuring finance policies are complied with and deadlines are met, including electronic and physical filing of finance and legal documents.

• Complete month end tasks, enabling to the Head of Finance to close the month, including selected balance sheet reconciliations.

• Keep Gift Aid records up-to-date and assist the Head of Finance with the preparation of Gift Aid claims.

• Assist with the year-end audit, ensuring all relevant paperwork is tidily filed.

• Collaborating with the fundraising team, exploring fundraising and donation collection mechanics, identify new developments in the sector and helping to embed any system changes.

• Train and support the charity team on the charity’s finance processes.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

Grants – approx. 60%

• Support the Grants Team to process charity applications for funding, including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required and helping to organise related meetings and Grants Panels.

• Preparing and processing funding agreements, reporting forms and other associated paperwork for grants.

• Working with charities to collect and develop storytelling information such as quotes, pictures and case studies, and support sourcing participants and contributors for radio interviews and other editorial pieces as needed.

• Supporting the team in the organisation, planning and delivery of our skills training programme for charities.

• Writing copy for our website and newsletters, and ownership of our communication planner for our charities.

• Managing the Grants Team inbox and being the first point of call for queries.

• Leading on the management of data and uploading of information on our database (Salesforce), complying with GDPR requirements.

• General administrative tasks across the both the Grants and wider charities team, undertaking adhoc projects and supporting initiatives and events as requested.

• Assisting the Grants Managers in all administrative aspects of support.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent)  and/ or relevant degree / or relevant experience

• Would suit someone working towards finance qualification such as AAT

• A passion for working with charities

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines

• Ability to deal with personal and sensitive information in a confidential manner

• Excellent organisation skills with adaptability and ability to use your initiative

• Experience in administration or other relevant work

Desired

• Previous charity finance experience

• Strong knowledge of Microsoft Office applications, in particular pivot tables in Excel

• Grant-making experience

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

On top of that, you’ll be someone who

• Thrives in a fast-paced role - has a keen eye for detail - and is able to adapt their communications across a number of partners.

• You'll need to be passionate about supporting charities, and solutions driven to support our desire to increase our income, reach and impact for UK Communities.​

What you can expect from us

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

Governance and Team Coordinator, Global's Make Some Noise

Hours: Full-time (37.5 hrs/week). Would be open to 4 days a week. Hybrid, with 3 days per week in office (Leicester square)

Reports to: Head of Finance and Governance

Contract: Permanent

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

With plans for innovative grant-making in 2024 and beyond, we empower small charities nationwide, led by a dedicated team of 20 individuals based in London's Leicester Square office.

Reporting of the role

This role reports to the Head of Finance and Governance

Guide Salary:

The salary for this role is : circa £25,000

Overview of job

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. This new position will be a critical role in the charity as we enter a new decade with an exciting opportunity to help shape our future growth.  The role will work across the entire charity, and at every level of the organisation, providing an excellent opportunity to get involved across all aspects of our operations.  The role will work closely with our Trustee Board and Charity Director, supporting with diary management, governance support, minute-taking and taking forward key actions. 

Additionally, the role will support team members across the organisation, whether that’s answering supporter calls, helping find the best venue for charity filming or helping process those valuable and generous donations.  The role will be supported to take on a broad remit of tasks, balancing time and priorities, and supporting the charity to maximise its impact with UK Communities.

3 best things about the job

• You’ll get to make a real and positive difference, supporting and being an integral part of a highly motivated team.

• Unique position, working across the entire charity and the opportunity to embed within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• Every day is different so you will have the opportunity to learn a variety of skills and will work with people across our campaigns, finance and partnerships teams, along with senior leaders and Board members.

Measures of success:

In the first few months, you would have:

• Understood the organisation’s unique dynamic and its place within the wider Global environment.

• Built relationships with the Global’s Make Some Noise team and other key stakeholders.

• Embedded yourself within the team, busily organising diaries and keeping things ticking along smoothly.

Responsibilities of the role

Co-ordinator – 70%

Day-to-day support across the charity including, but not limited to:

• Providing personal assistant support to the Director of the charity

• Support wider team with meeting bookings, arranging travel, charity guests, booking rooms etc.

• Support internal communications, ensuring good information dissemination and management.

• Improve internal onboarding processes, hold ownership over key GMSN starter assets (e.g. Organigram, joiners handbook)

• Look after shared email inboxes, ensuring all queries have an appropriate response in a timely manner.

• Support the team with basic finance reporting and updating trackers, including setting up and maintenance of a variety of fundraising platforms.

• Posting out materials and prizes, and hold ownership over the organisation of stock and materials in the storeroom.

• Liaising with charity supporters via email, phone and at Global, including the support line.

• Provide cover to the Finance and Grants Assistant in periods of absence (training will be provided)

• Support with fundraising and events teams in busy periods.

• Complete any ad-hoc tasks, as required.

Governance – 30%

• Co-ordinate diary entries for quarterly Trustee and Finance Committee meetings, prepare Board packs, attend meetings, take minutes and ensure minutes are distributed in a timely fashion.

• Ensure all Trustees are stewarded, inducted and supported in their role with the charity.

• Support the Head of Finance and Governance with relevant Trustee checks and forms, ensuring compliance with Companies House and Charities Commission.

• Ensure collection of annual related parties records and ensure all documentation is filed electronically.

• Collate monthly quarterly Global Board updates, liaising closely with SMT.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent) and/ or relevant degree / or relevant experience

• A passion for working with charities.

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines.

• Excellent organisation skills with adaptability and ability to use your initiative.

• Experience in administration or other relevant work, such as taking minutes or working with a Board/senior team.

• A confident communicator, with experience of supporting senior stakeholders.

Desired

• Previous charity experience

• Strong knowledge of Microsoft Office applications

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

What you can expect from us:

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.