Junior Brand Manager Jobs
Noah’s Ark have been on a major upward trajectory in recent years, with more children being supported and more major hospitals being partnered with. We’ve transformed from being an enthusiastic start-up delivering care in the community, to delivering major impact both in the community and at our stunning state-of-the-art hospice building, The Ark, set on a 7.5 acre nature reserve. It’s a place of laughter and real connection, with an atmosphere that’s both supportive and inclusive and our culture is fast paced and innovative.
With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team. The successful candidate will work closely within the Care team (clinical and holistic) to provide professional and effective support by providing administrative, database, reporting and logistical support.
ABOUT YOU
We are looking for an enthusiastic and flexible administrator to join our small Care Administration team, playing a key supportive role in the Care team by providing effective and wide ranging administrative tasks and reporting & data services.
The ideal candidate will be a dedicated, organised and reliable individual with at least intermediate proficiency in using Microsoft Excel and experience of using databases due to the involved data and reporting element of this role. You will show determination to succeed and have a solutions-focused outlook. You will be passionate about information management, producing accurate and insightful reports for internal and external stakeholders. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity.
The postholder will provide comprehensive and confidential administrative support, contributing to the efficient and effective operation of the Care Team (clinical and holistic). You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing administrative and reporting needs as the services expand.
CLOSING DATE - 25TH APRIL
Interviews to take place on Wednesday 1st May 2024
Kindly see attached job description for more information about this opportunity.
Note: Previous applicants need not apply - Interviews will take place on the week commencing 29th April
In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.
Noahs Ark Children's Hospice is a Disabilty Confident employer
Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.
Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
We help children who are seriously unwell make the most of every day
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Title: Shop Supervisor
Salary: £27,352 per annum
Contract: Permanent
Hours: 40, five days over a seven-day rota
Location: 201 High Street, Walthamstow, E17 7BH
About the role
Crisis is opening a new location right in the heart of Walthamstow. This is an opportunity to be part of opening and establishing a brand-new shop in one of London’s most vibrant communities. You will make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Thursday 2 May 2024 (at 23:59)
Interviews will take place on Friday 10 May 2024 - location TBC as Walthamstow site has not opened yet
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.
Digital and Social Media Executive
£35,000 - £39,000 p.a. (dependent on skills and experience) plus generous benefits
Location: Hybrid working split between the Foundation’s office in London and home.
Are you fluent in social media and do you thrive on creating content that people actually stop scrolling to watch? Are you passionate about making sure the website has great user experience and building brands? Are you naturally curious and creative?
We’re on the hunt for a Digital and Social Media Executive who is brimming with ideas and has strong understanding of social media. If you like football, that’ll help too.
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
Join our dynamic Brand, Marketing and Communications team and help us with this important mission. You’ll manage and maintain our digital and social media channels and create engaging content to drive reach, positive coverage and increase awareness of our amazing work. This is an exciting time to be joining the Football Foundation and this is a great opportunity if you have extensive experience in a Digital Marketing role to use your skills to support grassroots community sports.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
The role
As Digital and Social Media Executive, you’ll have a broad and varied role, working with our Marketing and Digital Manager to develop and implement our digital and social media strategy at a critical time for the Football Foundation and for grassroots sports. Working within the Brand, Marketing and Communications Team, you’ll manage and maintain all our digital and social media channels and support the Marketing and Digital Manager in briefing agencies to create engaging content for our channels.
You’ll work with the wider team to plan impactful campaigns, and deliver the digital and social media elements and any email/CRM campaigns. You’ll also produce campaign analysis reports, including your insight, analytics and recommendations. Due to the breadth of the role and the variety of the projects, you can expect it to be an exciting role, with no two days the same.
With the additional investment in community sports facilities, we have a great deal to get done, but how we do it matters too. We’re striving to be an inclusive and diverse organisation which reflects the diverse communities, users and beneficiaries of our work and the outcomes we deliver. Becoming part of the Football Foundation team will give you the chance to deliver a positive impact in every community in England; to help transform lives and communities through great places to play; and to be part of a supportive and inclusive staff team that works hard and plays fair to achieve its goals.
What are we looking for?
We’d love to hear from you if you have extensive experience in a Digital Marketing role, with experience of delivering digital and social media campaigns. You’ll be knowledgeable and up to date on industry trends, with an understanding of how to use marketing techniques to increase the visibility, profile, and reputation of an organisation.
You’ll be really creative, but you’ll also be organised, flexible, able to manage competing demands, and be confident managing a diverse portfolio of projects. You’ll also have strong interpersonal skills, with the ability to build effective working relationships with a broad range of people.
You don’t need to follow football to apply, but you should appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £35,000 - £39,000 per annum, dependent on relevant skills and experience.
You’ll start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer hybrid working and flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation .org .uk
How do I apply?
To apply, please follow the steps outlined below:
1. Please send the following to jobs @ footballfoundation. org .uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: midday Wednesday 8 May 2024. First interviews are currently scheduled for Friday 17 May 2024.
All applications received will be shortlisted against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Marketing Executive
£35,000 - £39,000 p.a. (dependent on skills and experience) plus generous benefits
Location: Hybrid working split between the Foundation’s office in London and home.
Are you passionate about marketing and building brands? Do you love it when all your planning turns into a great campaign? Are you naturally curious, creative and collaborative?
We’re on the hunt for a Marketing Executive who loves the detail and can manage multiple projects with ease. We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
Join our dynamic Brand, Marketing and Communications team and help us with this important mission. You’ll support the creation and delivery of marketing plans to drive reach, positive coverage and increase awareness of our amazing work. This is an exciting time to be joining the Football Foundation and this is a great opportunity if you have experience of a similar role in project management, marketing or communications to use your skills to support grassroots community sports.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
The role
As Marketing Executive, you’ll have a broad and varied role, working with our Marketing and Digital Manager to deliver Marketing and Communications projects at a critical time for the Football Foundation and for grassroots sports. Working within the Brand, Marketing and Communications Team, you’ll provide proactive support across all Marketing and Communications activity.
You’ll work with the team to plan and deliver impactful campaigns, including the creation of campaign launch presentations and coordinating campaign evaluations. You’ll build key relationships and will support the cascade of information to internal and external stakeholders. You’ll help deliver opening and milestone events and shoots for Foundation funded sites. Due to the breadth of the role and the variety of the projects, you can expect it to be an exciting role, with no two days the same.
With the additional investment in community sports facilities, we have a great deal to get done, but how we do it matters too. We’re striving to be an inclusive and diverse organisation which reflects the diverse communities, users and beneficiaries of our work and the outcomes we deliver. Becoming part of the Football Foundation team will give you the chance to deliver a positive impact in every community in England; to help transform lives and communities through great places to play; and to be part of a supportive and inclusive staff team that works hard and plays fair to achieve its goals.
What are we looking for?
We’d love to hear from you if you have extensive experience in a similar role in project management, marketing or communications, with experience supporting the delivery of campaigns and measuring their impact. You’ll be knowledgeable and up to date on industry trends, with an understanding of how to use marketing techniques to increase the visibility, profile, and reputation of an organisation.
You’ll be organised, flexible, able to manage competing demands, and be confident managing a diverse portfolio of projects. You’ll also have strong interpersonal skills, with the ability to build effective working relationships with a broad range of people.
You don’t need to follow football to apply, but you should appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £35,000 - £39,000 per annum, dependent on relevant skills and experience.
You’ll start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer hybrid working and flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org. uk
How do I apply?
To apply, please follow the steps outlined below:
1. Please send the following to jobs @ footballfoundation. org .uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: midday Wednesday 8 May 2024. First interviews are currently scheduled Thursday 16 May 2024.
All applications received will be shortlisted against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
StandOut is a growing charity, entirely funded by charitable donations. As Fundraising Officer (Trusts) you will be working alongside the Fundraising and Development Manager to ensure we have the necessary funding needed to navigate the next stage of our development, consisting of an ambitious strategy and plan for growth over the next two years.
You will be self-motivated and proactive as you support the development of our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income.
Our aim is to reach a sustainable income of c. £1 million within the next three years, enabling our coaching team to work with more participants preparing for release, empowering them to realise their potential. Approximately 70% of our income is from trusts and foundations and we anticipate this will continue for the foreseeable future. We have a strong base of funders from which to work, and this role is intended to build on those relationships and develop new ones. This will ensure we have long term, sustainable funding for the future.
The client requests no contact from agencies or media sales.
Responsible for corporate hospitality, the Administrator will provide excellent in-person customer care for visitors to the organisation’s central London Hub and act a first point of contact via the organisation’s in-bound telephone hunt groups.
Working in support of the Office & Facilities Manager, you will ensure the implementation of the organisation’s health and safety procedures on daily basis and contribute more generally to the management and maintenance tasks of the Hub and the broader Crane Grove estate.
Dynamic and able to contribute either independently or as part of a team, you will work with a hands-on approach to establish and help maintain the systems needed to propel the organisation forward.
You will also assist the Engagement & Communications department with ongoing outreach projects, by contributing to periodic fundraising fulfilment tasks related to appeals mailings, and by supporting outward-bound telephone campaign tasks.
Your knowledge, flexibility, energy, and professionalism will place you at the heart of the team making you a vital component in the organisation’s continuing success.
The main purpose of this role is to support 1625 to raise vital unrestricted funds and pro-bono support, so the charity is able to deliver life changing projects to young people across the Southwest.
You will be pro-actively building relationships with businesses, individuals and community groups around Bristol and the surrounding areas. You will co-ordinate and attend fundraising events and ensure that young people are at the centre of all of our fundraising efforts. We also have two regular team office days per week.
You will be leading on our biggest fundraiser of the year, Sleep Out. Through this and other events, and guided by our fundraising strategy, you will develop new and existing relationships. These relationships will help raise vital funds and also secure valuable pro-bono and volunteering support.
You will be comfortable managing a varying workload and working with a wide range of people both internally and externally. By meeting people in person and attending events throughout the year, you will build support and champion the work that we do.
You will be detail orientated in your delivery and be driven to produce high quality events and fundraising communications.
This is a full-time role, and flexible working is supported.
Please find full details of how to apply via our website in the advert below. The deadline for application submissions is Wednesday 24 April 2024 at 23:59.
We are striving to better represent the young people we support and therefore are particularly keen to increase applications from ethnic minority groups, Muslim and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience.
If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625 we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
What you will be doing:
- Delivering a range of fundraising campaigns.
- Building strong relationships with businesses, individuals and community groups through regular meetings with key partners.
- Bringing creativity to the fundraising strategy!
- Working with our Communications and Marketing Officer to deliver an effective marketing campaign for all fundraising activities.
- Identifying meaningful volunteering opportunities for supporters.
- Ensuring the Customer Relationship system (CRM) is up to date.
You will be in the Funding and Communications Team and your line manager will be Katy Greenlaw, Communications and Community Fundraising Manager.
At 1625ip we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job.
No prior fundraising experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.
Contract details:
- Hours per week: 37.5 per week
- Contract type: Permanent
- Pay: £ 27,803- £ 29,269 per annum
- The location: You will be based in Kingsley Hall, in Old Market, close to Bristol’s main train and bus stations as well as the vibrant city centre. There is also flexibility and support to manage working from home.
A few benefits at 1625ip
In return for your dedication, we offer:
- A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
- Employee Health Cash Plan
- A supportive and approachable team with an emphasis on colleague wellbeing
“I feel grateful to work here every day! The work feels useful and worthwhile, and I feel like I am able to make a difference for our young people” (From Colleague Wellbeing Survey 2023).
“I couldn’t be happier with the opportunities and support I have received in my career progression that has led me to my dream job!” See what other colleagues have said about their career development with us on our website.
Important dates:
- Application deadline closes: 23:59, Wednesday 24 April 2024.
- If you have not heard from us by Monday 29 April 2024, please assume that your application has been unsuccessful on this occasion.
- Interviews are on Thursday 02 May 2024 or Wednesday 08 May 2024.
Application information
Ready to see yourself in this rewarding role? We can’t wait to hear from you.
- To access the Job Pack and submit an application, please visit the vacancy page on our website.
- You will be asked to answer 4 amount questions at the end of the Word application form. These are required to ensure your application can be shortlisted.
- Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
- Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you.
Contact us:
- To have an informal chat about the role, please contact Katy Greenlaw - please find her email on the job advert page on our website.
- If you have any queries, please email our jobs inbox - please find the email on the job advert page on our website.
- For support with your application should you need it, Future Bright - WECA provide free coaching.
Equal opportunities for everyone:
We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications.
As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.
We also pride ourselves on being an equal opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation.
Please see our Policies section on the website, for further information.
The client requests no contact from agencies or media sales.
As an administrative role with a strong customer service element, you will work in support of the SBP Compliance Manager, managing the independent audits approved on companies under the Leaping Bunny and other programmes.
Utilising first class organisational skills gained in a customer-facing environment, you will primarily support approved Leaping Bunny companies through the independent audit process to ensure compliance and promote the development of the programme globally.
Through efficient stewardship of the Programme, your contribution will significantly help to advance the organisation’s Vision, Mission, and Values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
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Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
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Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity.
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Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.
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Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently.
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Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams.
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Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
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Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
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To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service.
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To have evidence of continued professional development relevant to the role purpose and level.
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To have customer service experience in a similar or related role (e.g. telephony/ databases/ office).
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To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
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To have previous experience of working with databases (e.g. Access or Raiser's Edge).
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To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
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To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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To be able to present data and information in a way that is helpful and actionable to others.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Senior Individual Giving Officer, an excellent opportunity to join a fantastic Children’s Charity at a very exciting time of investment and growth across Individual Giving and Mass Fundraising.
- Remote working. Able to attend the Reading Office 1-2 times a Month.
With long-term investment to grow the Individual Giving programme and across Mass Fundraising, it’s a very exciting time to join the charity and the Individual Giving team.
As the Senior Individual Giving Officer, you’ll play a vital role in supporting the successful delivery of this programme. You will work closely with the Individual Giving & Legacies Manager, leading on a variety of campaigns across Individual Giving. Delivering and developing campaigns and appeals across cash, regular giving, payroll giving and legacies, using channels such as digital, direct mail, DRTV and direct dialogue.
Key responsibilities
- With the Individual Giving & Legacies Manager, develop the IG marketing plan, making recommendations to meet strategic goal.
- Deliver the activity plan considering learnings and recommendations, in line with the wider Income and Engagement Strategy.
- Ensure campaigns are delivered on time and to budget across a variety of channels, adhering to brand guidelines.
- Develop creatives for campaigns with internal and agency support to increase response rates and growing income.
- Ensure a test and learn approach to build solid foundations on which to grow the programme.
- Regularly monitor the performance of campaigns and activities and report weekly against agreed KPIs.
To be successful in this Senior Individual Giving Offer role, you will have gained the following skills, knowledge, and experience:
- Working within fundraising in a similar Direct Marketing role, delivering and developing fundraising campaigns and activations in Individual Giving.
- Managing multi-channel Direct Marketing programmes across an array of channels such as: Direct Mail, Digital, DRTV, Telephone, Face to Face.
- Analysing data, results monitoring and KPI reporting, and using insight to make inform decisions.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU) at St Michael’s Hospital.
Are you passionate about people? Do you have experience offering support and motivation to fundraising superheroes? Are you ready to make a difference to sick children in Bristol and beyond?
Then you could be the perfect fit for our community fundraising team.
We’re looking for a team player who’s prepared to go the extra mile for our fantastic fundraisers. From delivering presentations to writing supporters personalised thank you letters and helping fundraisers maximise their potential, we’re looking for an enthusiastic individual to join Team Grand Appeal.
If you’re the perfect fit, read the job description and send in your application.
The client requests no contact from agencies or media sales.
- £30,396 per year
- 37.5 hours per week
- Permanent contract
- Based in London Borough of Lewisham, with travel across the borough
- Hybrid working considered in line with policy
South East London Mind is working in partnership with South London & Maudsley NHS Foundation Trust (SLaM) to deliver integrated support within the Trust’s Community Mental Health Teams. You will be part of a brand new integrated sub-team working specifically with service users who struggle to engage with mental health services, resulting in them experiencing multiple and long psychiatric admissions.
We are looking for a Mental Health Advisor who is compassionate, proactive and can work flexibly to offer safe, problem-solving engagement and support. Alongside working with service users, you will contribute to the evaluation, supporting with collecting outcomes data and shaping the service.
As part of an effective Information Advice and Guidance (IAG) team, you will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG on a wide range of social issues including housing, employment, developing independence, self-management skills and recovery goals. You will liaise appropriately with specialists and professionals.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th April (11:59pm)
Likely interview date: Week beginning 6th May
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for an exemplary administrative and people-oriented person who will be supporting our CEO with Resurgo’s strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders.
The important stuff
Salary: from £30,000 dependent on experience
Hours: Full-time, Monday – Friday 9.30am – 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London
Closing date: Friday 26th April, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave, plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
- Regular staff prayer meetings, conferences and retreats (one residential)
- Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
- At least two year’s experience working in an administrative role working with senior leaders, preferably an EA or PA role
- Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results
- Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships
- A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure
- High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships
Key Responsibilities
Personal Administration Support
- Manage the Chief Executive’s diary, optimising the efficient use of time and resources through effective planning and ‘gate-keeping’ in a relational style that represents the charity’s values
- Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings
- Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders.
Governance Support
- Co-ordinate and attend Trustees’ meetings, including arranging dates, preparing papers in advance, taking and sending out minutes
- Administrate the Investors’, Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups
- Support with various ad hoc projects to enable robust organisational governance
- Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed
- Provide administrative support to the wider senior leadership team
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.