Knowledge and policy manager jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Newcastle, City House, 1 City Road, Newcastle upon Tyne NE1 2AF
Contract: Permanent
About the role
Crisis’s Newcastle Skylight is looking for a team leader for our coaching team. You will be an essential part of our team supporting members who are experiencing or at risk of homelessness. As team leader, you will hold of a caseload of members as well as supporting a busy and skilled team to ensure members’ homelessness is ended sustainably. At Crisis we are bold in our ambition to end homelessness and believe that to do so people need the opportunities to be healthy and thrive. Your role is to help people achieve their potential through working collaboratively, valuing lived experience and creating a psychologically informed environment.
About you
· You will have experience of managing coaching processes and demonstrate how this ensures effective service delivery
· You will have experience of managing and delivering high quality coaching support
· You will have excellent knowledge of homelessness, housing and welfare
· You will be confident participating in multi-agency teams supporting vulnerable people
· You will have experience line managing and motivating a small team
· You will have experience of working in a psychologically informed environment
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 9 November 2025 23:59
Interview process: Competency based interview and meeting with member advisory panel
Interview date and location: 19 November 2025 in person at our Newcastle Crisis Skylight, City House, 1 City Road, Newcastle upon Tyne NE1 2AF
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Exciting opportunity for a charity sector Community Helpline Manager in Torbay
The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.
This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.
We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.
We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.
If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.
Salary: £41,041 per annum.
For more information, please download an application pack from our website at Torbay Communities | Job Opportunities - click 'redirect' and you can download the application pack
To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack
Please email completed applications to John Arcus - details in application pack
By 5pm on Thursday 13th November 2025
Interviews will be held across the 18th and 19th November (please keep both days free).
Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Trusts & Philanthropy Manager role is a vital part of this vision and your excellent writing skills and relationship building will help us achieve our ambitions and make a meaningful impact.
Working closely within our passionate and results driven Trusts and
Philanthropy team, you will manage your own portfolio of charitable trusts and support the developing major donor and statutory funding relationships as required. You will be helping us beat macular disease by talking with funders and writing bespoke funding applications for support services, medical research and core costs. Diligently recording all relationship information and communications on our database.
We are looking for someone who:
• Knows their Stuff when it comes to excellent written communication skills to produce content that is inspiring, concise and informative.
• Can Make It Happen by working proactively under their own initiative.
• Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to beat macular disease we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Feeding Liverpool is entering a new chapter in its mission to tackle hunger and food insecurity across the city. We are strengthening our commitment to embedding Good Food principles in every aspect of Liverpool’s food system.
We are recruiting a Policy Coordinator / Lead—a strategic and collaborative thinker who will work closely with Liverpool City Council and a wide range of partners to shape food policy and drive systemic change. This role will lead initiatives to improve food provision for children and young people, influence council policies, and secure funding to advance the goals of the Good Food Plan.
We are a stable, well-funded organisation with a dynamic team, a committed Trustee board, and a vibrant network of partners. Our work is rooted in the lived experiences of Liverpool’s communities—from those facing food insecurity to growers, educators, businesses and community organisaitions. We are proud to be seen as a national exemplar for alliance-based approaches to food justice.
Yet, challenges remain. Liverpool continues to face high levels of food insecurity and health inequality. The community food movement is under pressure from inflation and supply chain issues. The Policy Coordinator / Lead will play a key role in addressing these challenges by embedding Good Food principles across council departments, leading strategic initiatives, and amplifying the voices of our communities.
Main purposes of job:
● To collaborate with Liverpool City Council in reviewing policies and procedures to embed Good Food principles across relevant departments and programmes of work.
● To lead initiatives that improve food provision for children and young people in education and learning settings across Liverpool.
● To scope and secure funding opportunities to advance the goals of the Good Food Plan.
● To collaborate with partners to embed a community-centred approach to improving health, wellbeing and tackling social inequalities.
Key responsibilities:
● Develop and advise on policies and strategies to integrate Good Food principles into council operations, contributing to Sustainable Food Places silver award submission.
● Re-establish and lead Liverpool’s Good Food Policy working group.
● Lead the development a city action plan to improve food provision for children and young people in education and learning settings across Liverpool.
● Conduct and synthesise research, data, lived experience, and policy insights to produce evidence-based recommendations/ actions.
● Document and showcase progress towards the goals of the Good Food Plan.
● Collaborate with national and local stakeholders, including public, private, and VCSE sectors, to develop and implement strategic food-related projects.
● Provide leadership on food policy within the council, aligning initiatives with broader city objectives such as sustainability, public health, and economic growth.
● Identify and pursue funding opportunities to ensure the sustainability of food systems initiatives.
● Represent Feeding Liverpool and Liverpool City Council at local and national events.
*To access the full Job Description and the Person Specification for this role, view the attachment below or visit the Vacancies page on our website.
We encourage candidates who are passionate about food justice, policy innovation, and community-led change to apply.
You’ll be based in or near Liverpool, with the flexibility to work remotely 1–2 days per week, and will be expected to engage actively with our communities and stakeholders.
We also welcome expressions of interest from organisations who may wish to explore the secondment of a member of their staff into this role. Feeding Liverpool values cross-sector collaboration and recognises the potential for shared learning and impact through secondment arrangements. If your organisation is interested in exploring this opportunity, please get in touch to discuss how we might work together.
Please submit applications and expressions of interest via the instructions on our Vacancies page.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coeliac UK is seeking an experienced and proactive HR Manager to join our team.
Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
The Role:
The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.
Key Responsibilities:
- Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
- Develop and maintain company employment policies to comply with employment law and regulations
- Execute recruitment strategies and oversee the recruitment and onboarding process
- Advise senior management on compensation and benefits
- Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
- Identifying training needs, facilitating training sessions, and leading EDI initiatives
- Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers
About You:
We’re looking for a positive and confident person with excellent people and communication skills.
The ideal candidate will have:
- Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
- Good I.T skills, especially with MS Office and confident using HRIS
- Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
- CIPD Level 5 qualification desirable
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Contract: Permanent
Salary: Grade 6 - £43,338 per annum
Hours: Full time – 37.5 hours per week
Location: Sheffield
Requests for part-time hours can be considered
Closing date: Wednesday 5th November 2025 at 11.30 pm
Do you have a good understanding of housing and homeless, along with leadership and management experience? Then join Shelter as a Service Manager and you could soon be playing a key role in standing up to the housing emergency in the Sheffield area.
About the role
You will be one of two Service Managers in Shelter Sheffield, reporting to the Strategic Lead, you will deputise for them when necessary and will lead on delivering our services, line-managing Team Leaders and designated functions. Your role will be to ensure that the service delivery meets high quality standards, is delivered safely and is contract compliant. Overseeing the monitoring and reporting of our work, you will have delegated financial responsibility and work closely with partners, commissioners, and other stakeholders in the city to ensure that our services are aligned and impactful.
You will also ensure that we are identifying and addressing the systemic housing issues as illustrated through clients’ presenting need. This is key role to link up Shelter’s national campaigning and policy work with local activity, to ensure that we co-produce our activities and involve people with lived experience fully in our work to make sure their needs are met.
About You
You have sound knowledge of homelessness, housing and related issues, with leadership skills and experiencing of supporting and managing teams. You can demonstrate experience of managing contracts, partnerships or services as well as budgets and are able to develop and sustain key relationships which benefit our local priorities for Sheffield. Experienced in change management, you will be able to analyse insight and evidence to manage and improve performance, as well as being able to work with policies relating to safeguarding, health and safety and data protection.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and with multiple and complex needs. We take a holistic approach to help them deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV along with a supporting statement which address the following points of the ‘About You’ section of the job description of no more than 350 words each.
- Working knowledge of homelessness, housing and related issues affecting local communities.
- Excellent leadership skills and experience of supporting and line managing staff
- Experience of managing and delivering contracts, partnerships or services
- Budgeting skills and experience of managing budgets and financial reports.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive mindset
You do not need to address the remaining points (5-9) in the About You section in your application. Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Join Samaritans as our new Data Protection Manager and play a vital role in ensuring data protection compliance across the organisation.
As our Data Protection Manager, you’ll be the go-to expert for all things data protection. You’ll lead our compliance efforts, advise teams across the organisation, and ensure we meet our legal obligations with confidence and care.
Reporting to the Head of Governance, Risk & Compliance, you’ll work collaboratively with colleagues, volunteers, and external stakeholders to embed best practice and foster a culture of privacy and accountability.
Contract
£48,000 - £50,000 per annum plus benefits
Full Time (35hrs per week)
Permanent contract
Hybrid – Linked to our Ewell (Surrey) office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Act as Samaritans’ appointed Data Protection Officer, offering support and advice across the organisation
Lead on data protection compliance, including incident management and Subject Access Requests (SARs)
Develop and maintain policies, procedures, and training that support a privacy-first culture
Monitor and manage data protection risks, controls and compliance
Oversee Data Protection Impact Assessments (DPIAs), Legitimate Interest Assessments (LIAs), and third-party due diligence
Monitor and respond to queries in our data protection inbox
Serve as the main contact for privacy queries and liaison with the Information Commissioner’s Office
What you’ll bring
Proven experience in managing data protection compliance
Strong stakeholder management and communication skills
Ability to explain difficult concepts and provide complex advice in simple terms
Ability to work independently and collaboratively across teams
High attention to detail and a proactive, solutions-focused mindset
Expert knowledge of data protection legislation (desirable)
Knowledge of cyber security risks and information security standards (desirable)
Experience in managing data protection incidents and breaches (desirable)
Experience in the charity or not-for-profit sector (desirable)
Professional qualification in data protection or related field (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter outlining how your skills and experience match the requirements for this role.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 12th November 2025 at 09:00am
Interviews: w/c 24th November 2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Area Manager to play a pivotal role in our Domestic Abuse Service in London.
Sounds great, what will I be doing?
As a senior member of Hestia's operations team, your role is pivotal in ensuring the effective delivery of the organisation's strategic objectives. You will contribute to the development of Hestia's strategic goals and annual planning processes, translating these into a comprehensive Area Plan that aligns with the organisation's values and aims. This plan should be delivered effectively across services, with a focus on continuous improvement and outcome-driven service delivery. You will be responsible for identifying opportunities to enhance service performance through a SMART annual business plan. Ensuring adherence to Hestia's policies and procedures is essential, as is contributing to their ongoing refinement. Collaboration with the New Business and Development Team is key to identifying new opportunities, supporting tender submissions, and managing the integration of new services with careful planning and capacity assessment.
Building strong partnerships with voluntary and statutory sector providers is crucial to fostering best practices and a collaborative approach to service planning. You will ensure services meet contractual and legal obligations through regular audits and robust health and safety systems. Additionally, you will work with internal teams to shape external messaging and influence decision-making at both local and central levels.Effective resource management is a core aspect of the role. You will plan and manage budgets, ensuring financial accountability and alignment with projected figures. This includes making optimal use of staff, property, equipment, and IT resources. As a leader, you will provide clear direction and support to local service managers, fostering a high-performing team culture. You'll ensure managers are equipped with up-to-date knowledge and best practices, and that staff development needs are met through structured induction and training.
Performance management is integral, with expectations and standards clearly communicated and supported through coaching and supervision. You will model person-centred, recovery-focused approaches and ensure staff are regularly supervised and performance is reviewed. Recruitment must be proactive and aligned with funding contracts, in collaboration with HR and service users. Service quality is paramount. You will ensure service users' needs and aspirations are accurately assessed and that they have a voice in shaping service delivery. Regular quality audits and performance reporting will inform strategic decisions and highlight risks and opportunities. You'll promote service user involvement and co-production, working closely with relevant teams to embed these principles.
Financial oversight includes setting annual budgets with the Directorate and Finance teams, ensuring efficient use of resources and high standards in financial and administrative processes. You will implement recommendations from safeguarding reviews and maintain accreditation standards for domestic abuse services. Housing management responsibilities include ensuring compliance with operational policies, managing rental income, voids, arrears, and maintenance. Health and safety audits and risk assessments must be conducted within organisational timeframes. You'll liaise with partners on tenancy matters and ensure accurate record-keeping and reporting. Finally, you will maintain strong communication through regular meetings with managers, ensuring alignment and accountability across all areas of responsibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a proven senior-level track record in leading and delivering recovery-focused and trauma-informed services within a dispersed organisational structure. They will demonstrate the ability to balance the demands of delivering high-quality services that meet regulatory standards while remaining financially sustainable. Extensive experience in managing operational teams and driving performance improvements is essential. Success in securing and implementing new business opportunities is a key requirement, alongside experience in managing teams across multiple sites. The role demands a strong background in organisational change and service reconfiguration, as well as business and financial planning, including oversight of significant budgets. The candidate should also have a history of designing and delivering innovative service models and managing complex contract negotiations with commissioners.
A deep understanding of housing management and experience supporting a wide range of service user needs is vital. The candidate must be passionate about Hestia's mission and capable of inspiring and motivating staff at all levels. They should be skilled in empowering teams, fostering high performance, and adapting their management style to suit different situations whether user-led or directive.
Strategic thinking is crucial, with the ability to analyse data, trends, and risks to position the organisation for success. The candidate must be able to build rapport with service users and their families, instilling confidence and trust. Establishing credibility with commissioners and external stakeholders quickly is also important.
Experience in managing domestic abuse services and overseeing local project and service managers is required. The candidate should be familiar with the strategic landscape of care and support services and understand its implications for the organisation. They must have demonstrable experience in contract management, budget oversight, and knowledge of legislation and best practices in care, health, support, and community engagement.
The ability to transform underperforming services and support staff through robust improvement plans is essential. The candidate should have extensive knowledge of supporting women and children affected by all forms of violence against women and girls (VAWG). They must be capable of managing diverse teams with varied skill sets and working independently within policy frameworks.
Strong communication skills are required, along with a high level of financial and commercial acumen. The candidate should possess a working knowledge of the legal framework for protecting vulnerable adults and children and understand the importance of outcome-focused service delivery. A solid grasp of safeguarding issues and the ability to respond appropriately is also necessary. Proficiency in administration and IT communication tools will support effective performance in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Membership Manager
Duration: Temporary role, initially for 8-12 weeks
Pay: £20.00 per hour, plus £2.41 per hour holiday pay
Part-time: 20 hours per week (4-5 hours per day, 4-5 days per week)
Hybrid working, with the office based in Shipley, West Sussex
Are you a relationship-driven professional with a passion for member engagement and equestrian education?
Charity People are delighted to be supporting a national membership organisation that champions high standards in equestrian education and riding school operations. With a strong focus on safeguarding, training, and inclusive access to riding, this organisation plays a vital role in supporting riding centres across the UK.
About the Role
As Membership Manager, you'll lead a small team and be responsible for delivering excellent service to ABRS+ members. You'll manage the full membership lifecycle, from onboarding and renewals to safeguarding coordination and member communications. You'll also play a key role in promoting ABRS+ to prospective members, supporting events, and contributing to marketing and policy development.
This is a varied and hands-on role that combines customer service, administration, and strategic thinking. You'll work closely with the Chair, Trustees, and colleagues across development and training to ensure members receive timely support and access to the full range of benefits.
Key Responsibilities
- Lead membership service delivery and manage member records
- Coordinate safeguarding training and certificate distribution
- Promote ABRS+ benefits and grow membership
- Organise events including the AGM, training sessions, and workshops
- Support marketing, newsletters, and website updates
- Liaise with affiliated bodies and support governance administration
- Maintain policies and support the Board of Trustees
About You
We're looking for someone with excellent communication and organisational skills, who thrives in a collaborative environment. You'll be confident managing multiple priorities, building relationships, and delivering high-quality service. A background in membership, customer service, or charity administration would be ideal.
- Strong client relationship and customer service skills
- IT literate (CRM, spreadsheets, email, Word)
- Basic finance and governance knowledge
- Experience in event coordination and policy administration
- Passion for equestrian education or the charity sector (desirable)
How to Apply
Please send your CV as soon as possible, the applications will be reviewed on a rolling basis.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Politics Project is looking for an experienced and strategic Partnerships Manager to grow and strengthen relationships across the youth, education and democracy sectors.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
We are looking for an experienced and strategic Partnerships Manager to strengthen and grow our connections across the youth, education and democracy sectors. You will play a key role in expanding and deepening the Democracy Classroom Network, helping to increase its reach, visibility and impact on democratic education across the UK.
The role will support organisations to prepare for and collaborate on upcoming changes in democratic engagement and education - such as the introduction of Votes at 16 - ensuring the sector is coordinated, informed and ready to respond collectively.
This is a dynamic, people-focused role supporting more than 100 partner organisations to collaborate, share learning and deliver joined-up support for teachers and youth practitioners. You will combine excellent relationship-building with the ability to think strategically, spot opportunities and translate them into practical action.
You will work closely with the Head of Communications and Networks, the Communications Lead, and colleagues across The Politics Project to ensure that partners are supported, connected and able to collaborate effectively. The role blends strategic relationship management with hands-on coordination and communication.
Key responsibilities include:
Partnership management
- Build, maintain and strengthen relationships with over 100 existing civil society partners.
- Act as the main point of contact for partner queries, feedback and support.
- Identify and onboard new organisations to join the Democracy Classroom Network.
- Facilitate partner input into planning, decision-making and shared problem-solving.
Strategic development and coordination
- Identify new opportunities for collaboration, policy influence and sector engagement.
- Advise senior colleagues on partnership trends, risks and emerging opportunities.
- Develop and deliver partner communication strategies, ensuring information and opportunities are shared clearly and consistently.
- Coordinate effectively with internal teams to ensure joined-up delivery and coherent partner messaging.
Engagement and representation
- Plan and deliver Democracy Classroom meetings, training sessions and networking events.
- Represent The Politics Project at external meetings and events, acting as an ambassador for our collaborative and non-partisan approach.
Monitoring and reporting
- Track partner engagement, feedback and satisfaction to inform continuous improvement.
- Support monitoring, evaluation and reporting to demonstrate the impact of the network.
This is a fast-paced role in a small but growing team. The post includes a six-month probation period and is fixed-term until March 2027, with potential for extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.
BENEFITS
- 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
- 4% employer pension contribution.
- Professional development and training opportunities.
- Friendly, inclusive and supportive working environment.
ABOUT YOU
You are passionate about democratic engagement and committed to supporting the growth and impact of The Politics Project and the Democracy Classroom Network. You are a proactive self-starter who can think strategically while delivering operationally. You can identify opportunities, develop partnerships and turn ideas into practical outcomes. You’ll have excellent communication and organisational skills, confidence working across sectors, and a track record of building effective, long-term relationships.
Above all, you are an effective relationship-builder able to network, negotiate, persuade and problem-solve, and motivated by the challenge of leading a high-profile national partnership.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check (provided by The Politics Project).
SKILLS AND EXPERIENCE
Essential
- Proven experience in partnership or stakeholder management, ideally within civil society, education or government sectors.
- Demonstrable ability to think strategically and identify opportunities for collaboration or growth.
- Strong relationship-building and communication skills.
- Excellent project management and organisational abilities.
- Experience managing multiple priorities and deadlines.
- Confident working with, and understanding of, the education and youth sectors (teaching or youth work experience not required).
- Knowledge of and interest in UK politics and democratic engagement.
- IT literate, with strong working knowledge of Google Workspace (Docs, Sheets, Drive etc).
- Self-motivated, resilient and solutions-focused.
- Willingness to work occasional evenings/weekends and travel within the UK.
Desirable
- Experience managing databases or CRM systems.
- Experience monitoring and evaluating partnership impact and producing reports.
TO APPLY
Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.
Closing date: 11:30 pm, Sunday 9th November 2025
Interviews: Week commencing Monday 17th November 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.
The Corporate Volunteering Manager plays a central role in this by managing our successful and impactful Corporate Volunteering Programme. Each year through this programme, we train hundreds of volunteers from our corporate partners to visit primary schools and share examples of how maths has helped them as adults, both in their careers and personal lives.
This crucial work helps change us to the inter-generational narrative about numeracy in the UK. Maths is not just something you ‘have to do at school’, but is a valuable skill that helps us get on at work, and manage our time and our money. The programme has been running for three years now, and this year’s activity looks set to have meaningful impact on at least 17,000 children across the UK.
You will be responsible for ensuring that volunteers are adequately trained, for recruiting appropriate schools for them to visit, and all the admin and reporting that supports the programme.
We are looking for someone who can ‘own the programme’, is committed to improving our processes and the efficiency of delivery, with strong line management skills, and a commitment to the professional development for the Corporate Volunteering Programmes Assistant.
National Numeracy is based in Brighton, East Sussex, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Brighton at least occasionally when the work requires it. The role may include occasional travel to London and beyond.
A cover letter, detailing why you are interested in this role must be received for your application to be considered.
Please also note the planned interview dates listed within the Recruitment Pack.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Public Affairs Manager
Reports to: Head of Policy and Campaigns
Location: Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £46,000
Contract: 18 months (with potential for extension)
Hours: 35 hrs per week.
About the role
We’re looking for a resourceful, experienced public affairs manager to join our dedicated team working to bringjustice, meaningful recognition and lasting health improvements to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is a rare opportunity to work for an organisation with a high profile within the political and health policy landscape with a 50-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Maintaining political pressure and keeping this issue in the public eye are essential to ensure our members receive the support and recognition they deserve. As public affairs manager you will bring energy, contacts, knowledge and ideas to strengthen and broaden engagement with MPs, peers and decision-makers.
In addition to our infected blood work, you will support other projects, including challenging gender inequality in accessing treatment and care and ensuring that people living with rare bleeding disorders have access to the latest cutting edge technologies.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key Responsibilities:
- Develop our public affairs strategy to forward the policy goals of THS
- Translate the governmenthealth strategy and communicate its impact on the bleeding disorders community.
- Support the APPG on Haemophilia and Contaminated Blood, acting in capacity as THS secretariat to the group
- Develop and maintain relationships with MPs, peers and other health policy stakeholders. Recognising and creating opportunities to promote the work and strategies of THS and raise issues in the houses
- Working closely with the team to lead on the legislative changes which would impact on the infected blood community
- Represent the interests of THS and its policies at parliamentary events and relevant stakeholder groups
- Represent THS in areas such as the life sciences,access to treatment and care in the UK
·Track relevant activity in Westminster and provide relevant updates to colleagues
- Work alongside communications team to produce updates on public affairs activities.
Person Specification
Experience, qualifications
Essential qualities, skills and experience
·Evidenced experience of working within the public affairs environment in the UK
·A demonstrated understanding of the challenges in health, disability and work policy
·Ability to recognise and create opportunities within the political environment to represent the views and needs of THS and its members.
Experience of developing and implementing campaigns with demonstratable outcomes.
·Ability to prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Experience of organising and supporting parliamentary events
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- Ability to work in a team as well as to use individual initiative and judgement.
Desirable qualities, skills and experience
- An understanding of long-term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising
- An understanding of the rare disease and specialised commissioning environment
- Experience of working for a third sector organisation.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years Well located office very close to Borough Market.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are very proud of our new innovative strategy, our priorities and our principles.
Here at the IOP we are looking for a People & Policy Partner (Maternity Cover) until mid-November 2026 to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose when to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working
The Role
The role is ideal for someone with strong ER and policy writing experience and good knowledge and understanding of UK employment legislation, key HR legislation and HR systems to appropriately advise and lead on ER cases. Ideally you would need to be CIPD part qualified or studying towards a qualification.
We are looking for an organised, resilient and dependable individual who has proven ability to work within a small team, as well as under their own initiative, and who can communicate effectively across the organisation both in written and oral form.
Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues is essential.
What will I be doing?
- First point of contact on IOP’s ER issues and responses, replying to queries in a timely manner
- Taking the lead on IOP HR policies, assessing and updating them on an ongoing basis in line with employment law changes
- Soley managing employee relations’ activities, ensuring that outcomes are proportionate, reasonable, timely and in line with legislation and the Institute’s policies
- Guiding, advising and assisting management and senior management through employee relations processes
- Providing people management advice and support to line managers, to enable them to fully undertake their people management role and ensure they are fully aware of the risks / implications associated with their decisions
Who will I work with?
- Internally, the role works across all departments as well as IOP Publishing HR and Finance
- Externally, the role works with employment lawyers, occupational health providers and EDI professionals
Ideally, your skills include:
Essential Criteria
- A sound knowledge of employment legislation and its application
- Strong sense of professional boundaries and the importance of confidentiality
- Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues
- Experience working in a busy and varied role in a fast-paced environment, autonomously
- Strong working knowledge of employment law and HR best practice
- Absolute attention to detail
- HR qualification
Desirable
- Level 5 CIPD qualification (or working towards it)
- Experience using HR systems, ideally iTrent (Electric Theme)
Application
Alongside your CV, please ensure you include a brief cover letter stating how you meet the person specification.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
To apply for this role please click the link below, best of luck with your applications!
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Additional Information
· This position is home-based but with extensive travel across England and Wales.
· A full driving license and access to a car is essential for the role.
· The role requires time flexibility including evening and occasional weekend work.
· DBS checks and references will be obtained.
The Role
This is a key role in acting as a delivery partner on our projects, working on streams of community work across the England and Wales, and within the staff team.
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.
- Support Senior Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Line and Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.


