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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in safe water, sanitation and hygiene education (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres improving health and empowering communities with opportunities to thrive.
The Role
As the Monitoring & Data Officer, you’ll support the Monitoring & Data Manager and Coordinator to validate, clean, and manage programme data. You’ll review submissions for accuracy and completeness, resolve discrepancies, and help ensure the integrity of the data that underpins our impact. Your work will support evidence-based decision-making. Collaboration and attention to detail are key, as is a passion for improving lives in rural Zambia and Mozambique.
Your Responsibilities:
About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. Your experience will include:
Why Village Water:
We are a small, dynamic team that values our personal touch, collaborative approach, and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Closing date: 4th October 2026 17:00
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.


The client requests no contact from agencies or media sales.
Do you believe that all children should receive consistently high-quality care in environments that strive to improve outcomes for each child? Do you have experience in social work, education, inspection, advocacy or residential childcare management?
Then we have an exciting opportunity for a professional like you.
The Vacancy
An exciting opportunity has arisen for an Independent Visitor & Quality Assurance Officer to join NYAS Independent Monitoring Service.
This is a full-time permanent role, working 35 hours in the North West and/or North East region.
As an Independent Visitor & Quality Assurance Officer you will be required to complete statutory and non-statutory independent allocated visits within prescribed timescales and to quality assure reports submitted by other members of the team.
The purpose of this role is to ensure that judgements are consistent with evidence provided and that the feedback given is an element of continuous improvement.
While the role is home-based, there will be occasions where travel is required, including working on public transport.
About You
We are looking for a self-starter who prides themselves in professionalism and accuracy. You must have a relevant professional qualification and proven extensive experience in working with children and young people or adults at risk in a social care setting.
For more information, please view the attached job description.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:
NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references, Digital Risk Assessment and Right to Work check.
We reserve the right to close this vacancy early once we receive a high number of applications.
In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.
About NYAS
As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.
We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.
We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.
Work with us to help change young lives.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.
We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children.
About the role
Following the launch of our new strategic approach, our Operations and Membership Lead will provide the operational, financial and administrative backbone of the organisation — keeping our finances and governance on track, and coordinating our network of over 70 member organisations.
Finance, operations and governance (70%) — manage bookkeeping in QuickBooks, coordinate banking, prepare management accounts, support grant financial reporting, maintain internal systems (SharePoint, IT), lead on policy compliance (safeguarding, GDPR, health and safety), and support Board governance and statutory filings.
Membership coordination (30%) — manage the end-to-end membership process from enquiries to renewals, coordinate member surveys and data, and organise our events — quarterly member meetings, roundtables and webinars.
Anti-racist, anti-oppressive practice runs through how we work with our Board, staff, members and stakeholders.
About you
You have experience in an operations, finance or administrative coordination role within a non-profit or membership organisation, including managing the full financial cycle within a charity and a working knowledge of charity fund accounting. You're practically experienced with QuickBooks (or equivalent), highly proficient in Microsoft 365, SharePoint and Excel-based tracking systems or CRMs, and bring exceptional organisational skills, discretion and a proactive, self-motivated approach. You have a personal commitment to anti-racism, social justice and child rights.
Why join us
We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution.
We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.
Please download the reruitment pack to find out more and read the full job description and person specification.
Please download the recruitment pack and submit a CV and covering letter outlining how your skills and experience match the person specification.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.
Role
The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).
The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.
The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.
The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:
Please see attached the full job description and person specification
We work for a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
The client requests no contact from agencies or media sales.
If you are passionate about making a difference for PWS families in Northern Ireland, we want to hear from you!
PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi Syndrome (PWS). PWS is a rare genetic condition causing an overwhelming and uncontrollable drive to eat that can be life-limiting, as well as learning and physical disabilities. We provide a dedicated helpline, a comprehensive information hub, a network of peer support groups, a varied programme of community events, training for professionals working with those with PWS, and support for vital research. Our aim is to help our amazing community overcome the challenges and live life to the full with PWS.
We are looking for a part time PWS Specialist Adviser for Northern Ireland to support the PWS community in Northern Ireland. PWS is a rare and isolating condition and our ambition it to reach families in Northern Ireland to provide impactful advice, support, information and training. The ideal candidate will have an in-depth working knowledge of health and social care systems and education in Northern Ireland as well as a belief in the potential and value of people with Prader-Willi syndrome.
You will need to be able to demonstrate excellent interpersonal and communication skills, as well as being self-motivated and able to engage with families, health care professionals and policy makers. You will build on the excellent work of our existing support worker to continue engage and enable the PWS community.
The position is part time (14 - 18 hours a week) and is home based and ideal for someone living in Northern Ireland
Please contact us via our website for more information or to get in touch for an informal conversation about this opportunity
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach.
This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for four Funding Officers (2x 12 month FTC, 1 x FTC until March 2027 and 1x FTC until July 2027) to join us and form part of a team of around 40 in total.
The UK Portfolio supports the ambitions and potential of communities across the UK. We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Our Funding Officers are at the core of what we do in the UK Portfolio as we continue to develop in response to our strategy. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
Our current work includes:
Role Expectations
Funding officers help amazing things to happen in communities. They play a vital role in ensuring we provide excellent service to communities all over the UK.
You will support organisations through the grant making process and use your knowledge and experience to make evidence informed judgements. You’ll manage key relationships with grant holders, responding to their needs, providing advice and considered feedback and be willing to have challenging but constructive conversations.
You’ll be a great team player and play an active role in ensuring the effective running of team meetings.
As a Funding Officer you will:
Skills & Requirements
You will use your critical thinking skills, curiosity, interest and understanding of our community-led missions to support and inform your approach to assessment and grant management.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whatever your background, the role would suit people who:
You’ll report to one of our Portfolio Managers and work with other Funding Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview details:
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.
For an informal discussion about the role, please contact us.
To ask any questions, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
Desirable Criteria:
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
The role
The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly.This service aims to provide accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Officer will work collaboratively as part of the local and regional volunteer and staff team.
Remote in the UK (homebased) with travel within Cornwall. In practice, this means that there will be regular travel to community venues across Cornwall for service delivery and outreach events. The remaining work will be remote from home. We need to manage travel costs and working time within the project budget, so cannot recruit anyone living outside of Cornwall or West Devon
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is the 18 September 2026 with interviews taking place week commencing 28 September 2026 via Teams.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Accreditation Manager
Salary: £58,000p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.
As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.
We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.
Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held via MS Teams on 14 or 15 October 2026.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Empowering the next generation
We’re looking for an incredible, self-starting fundraiser to help transform the lives of young people and raise vital funds to support RAF Air Cadets. If you’re passionate about CSR, skilled at connecting supporters to a genuine cause and passionate about providing air cadets with unforgettable opportunities, we’d love to hear from you.
The Air Cadet Charity is an independent organisation dedicated to supporting the RAF Air Cadets. We provide essential grants for activities, cutting-edge equipment, and life-changing experiences that go beyond standard provision. From funding flight simulators and drone technology to enabling international expeditions, STEM projects, and leadership training, we give young people the tools to excel. Operating primarily on voluntary contributions made via cadet subscriptions from across the RAF Air Cadet organisation, we are now strategically expanding our fundraising focus toward corporate support.
This is an exciting role where you will take the lead on building upon our existing corporate foundations and establishing our dedicated corporate supporter network from the ground up. We are a close-knit, collaborative team offering a supportive workplace where your vision and contributions will directly shape our growth.
Please note this role is primarily home-based with travel across the UK for supporter engagement, meetings, and events.
Key responsibilities
This role reports to the Charity Director and works closely with the Marketing and Engagement Officer, collaborating across income generation and marketing to support our mission.
Person specification
Desirable skills:
Why join us?
How to apply
Submit your CV and a cover letter (maximum 2 pages) detailing your relevant fundraising experience and why you are inspired to support our charity's mission.
Application Timeline & Process:
The Air Cadet Charity is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people. Successful applicants will be subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026
About the role
This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.
You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.
You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.
Key responsibilities include:
· Managing, triaging and prioritising incoming enquiries across multiple digital services
· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances
· Identifying safeguarding, data protection, legal or other high-risk issues
· Following enquiries through to resolution and maintaining accurate records
· Managing multiple open enquiries while keeping track of relevant statutory deadlines
· Identifying recurring issues and contributing to service improvements
· Updating help pages, internal guidance and standard responses
· Working collaboratively with technical and non-technical colleagues
About you
You will be a proactive self-starter with excellent judgement, organisation and attention to detail.
You will have:
· Experience providing user support within an online, digital or information-intensive environment
· Experience managing a high volume of enquiries
· Ability to recognise sensitive or high-risk cases and take appropriate action
· Familiarity with data protection principles in a support or case-handling setting
· Strong written communication skills with a clear and empathetic approach
· Confidence working independently and knowing when to escalate
· Ability to work effectively within a remote team
Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.
About mySociety
mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.
The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.
Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Hertfordshire Project Officer
Salary: £29,500 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To deliver Nourish in 15 primary schools in Hertfordshire over 2 years in a delivery team of two Project Officers and a Project Assistant.
Key tasks include
· Support with recruitment of schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)
· Support schools to write a school food policy
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
· Collect data and maintain accurate records relating to the project
· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation
· Work in collaboration with Hertfordshire project delivery team
· Gather content for our comms team (website and social media platforms)
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Able to work independently and remote
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of engaging and working with schools and/or communities
· Experience of working for a charity or not for profit organisation
· Knowledge in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



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Using Anonymous Recruitment
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We're looking for a passionate and experienced Museum Data Manager to work on the Museum Data Service (MDS), supporting colleagues from the sector mapping and uploading their data to the service.
To apply
Application is through the Charity Job website, by CV and a covering letter that succinctly explains how you meet the Essential and Desirable criteria set out in the person specification. To ensure a fair process, names and email addresses will be redacted from all submissions before they are seen by those shortlisting. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Your application will be confidential and the information you provide will only be used for the recruitment process. Please see our privacy notice. We look forward to hearing from you.
Aims and scope of the post
The Museum Data Manager helps museums through all the stages of bringing their collections data into the Museum Data Service (MDS). They help make the onboarding process reassuringly quick and easy, particularly for those museum staff and volunteers with limited technical knowledge. The postholder also makes the ingested data as useful as possible to end users by mapping the various source data fields to Spectrum units of information.
MDS is a transformative service from Collections Trust, Art UK and the University of Leicester. It aims to connect and share all the object records across all UK museums, providing the raw material for anyone to work with this wealth of knowledge. The core MDS system uses Knowledge Integration’s CIIM middleware.
Main responsibilities and tasks
General responsibilities
Line management and key relationships
The Museum Data Manager has no line management responsibilities and reports directly to the Chief Executive of Collections Trust (for HR matters) and the MDS Head of Service (for MDS work). The postholder will work closely with the MDS Technical Manager alongside the User Engagement Officer (based at Art UK) and technical support team (based at the University of Leicester).
Person specification
Collections Trust is committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. The Museum Data Manager will need to be based in, and have the right to work in, the UK. This role is remote working, with occasional in-person meetings and conferences.
Essential knowledge, skills and qualities
Desirable knowledge, skills and qualities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.
Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.
About the role
This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.
The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.
You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.
This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.
The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.
Key Responsibilities
Fundraising strategy and leadership
● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.
● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.
● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.
● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.
● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.
● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.
● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.
● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.
● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.
Pipeline and income generation
● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.
● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.
● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.
● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.
● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.
Grant Management and Renewal
· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.
· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.
· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.
· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.
· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.
· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.
Fundraising Systems, Finance and Reporting
● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.
● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.
● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.
Line management, collaboration and worker-led fundraising
· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.
· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.
· Manage freelancers, agencies or consultants as required.
· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work
· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.
· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.
· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.
· Actively contribute to a values-led, inclusive and collaborative working culture.
· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.
Communications and narrative
● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.
● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.
● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.
Governance, compliance & organisational reporting
● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.
● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.
● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.
● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.
PERSON SPECIFICATION
Please refer to the attached full Job Description and Person Specification for detailed requirements.
Key Essentials:
How to Apply
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
We believe that everyone should be safe, valued and respected at work – no matter our job or nationality


The client requests no contact from agencies or media sales.