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The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Warwickshire & Solihull Community and Voluntary Action
is recruiting
Area Programme and Development Manager (Solihull)
£44,088 per annum pro rata
30 hours per week
Permanent subject to funding
Hybrid/Office (The Core, Solihull) with regular travel
across Solihull and occasionally Warwickshire and Birmingham
About CAVA
CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.
CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.
Area Programme and Development Manager
Area Programme and Development Manager will work as part of the Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The manager also occasionally works in partnership with the Board of Trustees on matters related to strategy and governance.
The Opportunity
The Area Programme and Development Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.
The Area Programme and Development Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and Management Team, to lead the organisation into its next era of growth and delivery.
The Area Programme and Development Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).
The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.
Summary of Key Responsibilities (please see Job Description for full details)
- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy
- Line Management of a small, focussed team
- Strategy, Planning and Control in line with need, compliance, business planning, lead areas
- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance
- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners
- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies
- Office Management environment within your area in line with regulatory policies, procedures and delivery need
- Corporate Support and Team Participation in wider, CAVA activity and events
What We're Looking For:
We are seeking a dynamic and self-motivated individual with evidence of:
- strong programme leadership and management experience and skills
- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets
- ideally, a background of working in the VCFSE sector
- confident, objective and effective voice and communication skills at all levels
- collaborative skills working as part of a supportive Senior Management Team
- a commitment to equality, diversity, inclusion and reducing inequality
- a ‘can do’ approach to work and objective thinker and problem solver
- skills and experience of writing tenders and funding applications
Values
All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.
To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.
Competitive salary and benefits package including enrolment with an employee assistance programme of support.
If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.
Closing Date: Monday 29th June 2026 at 10am
Interviews: Monday 13th July 2026
No agencies please
WCAVA is an equal opportunities employer
‘Putting Equality, Diversity and Inclusion into Practice’
The client requests no contact from agencies or media sales.
Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.
As Director of Community Services you will:
Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
Supporting people who are deaf, have hearing loss or tinnitus
This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.
Main Responsibilities:
As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.
· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.
· Oversee referrals, allocations, case progression and case closure across the service.
· Support decision-making in complex and higher-risk cases, including safeguarding concerns.
· Lead service development, quality assurance activity and continuous improvement work.
· Maintain oversight of active cases and case records to ensure high standards of practice.
· Represent the service in meetings with internal colleagues, commissioners and external professionals.
· Support recruitment, induction, training and ongoing development of staff and sessional workers.
Main Requirements (for details check the job description and person specification):
You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.
Benefits:
- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: X3 Permanent
Location: We are advertising three roles in Manchester, London, and Liverpool
Interviews: Please check our careers site for interview dates for each location
Join The King’s Trust as a Delivery Partnership Development Manager and play a pivotal role in expanding the partnerships that power life-changing opportunities for young people. Sitting at the heart of our Delivery Partnerships team, you will lead the development of high-quality, commercially viable partnerships across priority locations, ensuring we can reach more young people with impactful employability programmes. This is a highly visible role where strategy meets delivery: shaping local partnership plans, unlocking employer and training opportunities, and driving measurable impact at scale.
You will translate strategy into clear, deliverable plans and performance outcomes. Working closely with internal teams and external partners, you will identify growth sectors, build strong employer networks, and develop compelling partnership proposals and agreements. Your work will directly influence how effectively we connect young people to jobs, training and work experience, while maintaining strong standards in safeguarding, compliance, and inclusion.
We’re looking for a commercially minded, purpose-led leader who brings strong stakeholder management, analytical thinking, and the ability to turn insight into action. You will combine partnership development expertise with a genuine passion for supporting young people, alongside the confidence to influence others, deliver on key performance metrics, and produce results in complex environments. This role is ideal for someone who thrives on building relationships, creating opportunities, and driving tangible social impact.
This role will suit someone who:
If you want to combine leadership, partnership development and social impact in a role where your work directly improves young people’s futures, this is a powerful opportunity to do exactly that.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Partnership Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Delivery Partnership Development Managers!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.
Job Purpose:
To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.
To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.
Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.
Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.
Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.
Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.
Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.
Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.
To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.
To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.
We are only accepting applications via Charityjob. Please submit your CV and a cover letter – no more than one side of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Monday 13th July 2026.
Please note that applications without a covering letter will not be considered. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing cover letters as in our experience it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision.
This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving.
Key Responsibilities include:
About You:
Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Sandhurst Trust - an extraordinary community.
The Royal Military Academy Sandhurst has shaped leaders since 1802. Spanning heads of state, generals, ministers, diplomats and captains of industry – the Sandhurst alumni community is remarkable.
The Sandhurst Trust is the Academy’s independent charitable foundation and is responsible for securing philanthropic support for the Academy and its community, supporting expansion, innovation and initiatives that government funding alone cannot sustain.
The Trust is at an inflection point. With new leadership and momentum, we are looking for exceptional development leaders to help build a once-in-a-generation philanthropic programme for an institution whose purpose has never felt more urgent.
Director of Alumni Engagement and Regular Giving
£80,000 - £90,000 (depending on experience)
Old College, The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid
As Director of Alumni Engagement and Regular Giving and the CEO’s Deputy, you will have the chance to build and lead a best-in-class programme that will form the future foundation of the Trust’s philanthropic strategy, engaging, igniting and transforming the alumni community into a powerful and sustainable source of long-term support.
Head of Major and Principal Giving/Head of Major Gifts
£80,000 - £90,000 (depending on experience)
The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid
The Head of Major and Principal Giving will cultivate and secure major and principal gifts from a highly receptive and loyal constituency in the UK and internationally. With a portfolio that is rich in potential and ready for discovery, this is an outstanding opportunity for an entrepreneurial fundraiser.
The flex in the title accounts for the varying degrees of experience that candidates may bring. Major Gifts is the focus of the role, but there will be substantial opportunity for the post holder to also work on and secure principal level gifts.
Head of Operations
£50,000 - £55,000 (depending on experience with scope to go beyond for an exceptional candidate)
The Royal Military Academy Sandhurst (RMAS) GU15, Hybrid
As Head of Operations and a member of the senior leadership team, you will play a key role in shaping the systems, governance, and operational infrastructure that will support the Trust’s long-term success. You will also play a critical role in shaping a high-performing and collaborative operational culture.
These leadership roles offer something that is genuinely rare in the fundraising profession: the opportunity to build something exceptional from the ground up, at a cornerstone British institution whose story, community and moment in time combine to make the case for philanthropy almost uniquely compelling. The Sandhurst Trust is looking to build a team full of passion and ambition so if this sounds like you, we would love to hear from you.
The Trust operates a hybrid working model with two days onsite (Old College, RMAS, Camberley, GU15 4PQ).
Closing date: Midnight on 30 June 2026
Interested?
Please familiarise yourself with the attached Candidate Packs.
To apply, please submit a CV and covering letter clearly staing which role you are applying for.
The Sandhurst Trust is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter clearly staing which role you are applying for by midnight on 30 June 2026.
Service Manager - Part time
Location: Northamptonshire
Salary: £21,600 per annum
Vacancy Type: Permanent, Part Time
About The Role
We’re launching a brand-new Day Rehab Programme in North Northamptonshire and are looking for a Service Manager to help shape and lead it from the ground up. This is a part-time role (21 hours per week, with flexible working patterns available), offering the chance to build a service that will make a real difference in people’s recovery journeys.
You’ll also support the development of a new LERO, helping it grow towards independence and sustainability, while working closely with the Regional Manager and wider partners.
What you’ll be doing
This is a hands-on leadership role where you’ll balance operational delivery with strategic input.
What We're Looking For
You'll be confident leading services in a fast-moving environment, with the ability to support both people and performance.
As this is a part-time role, it may particularly suit a practising counsellor, therapist, or other health and social care professional who wishes to combine service leadership with an existing private practice or portfolio career. However, we welcome applications from all candidates who can demonstrate the skills, experience, and availability required for the role.
No two days will be the same, you might be shaping service delivery in the morning, supporting your team through supervision in the afternoon, and reviewing performance data or meeting commissioners later in the day.
Some flexibility is required, including occasional evening or weekend work, and travel within the region may be necessary.
This is a rare opportunity to help design and embed a brand-new service from day one. You’ll play a key role in shaping recovery pathways, building a strong team culture, and ensuring high-quality support for service users.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
The National Youth Agency is looking for a Business Development Manager
Business Development Manager
Contract: 12-month fixed term (Maternity leave cover)
Hours: Full-time - 37 hours per week
Salary: £43,054 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for an entrepreneurial and proactive Business Development Manager to develop relationships and opportunities with new clients, drive income generation and to grow the reach of the charity.
This role leads on securing new business opportunities across tenders, grants, consultancy, training, and government contracts, managing the process from initial research through to submission and handover. It focuses on building and maintaining relationships with partners across the public, voluntary, and private sectors, while promoting the NYA’s services and quality framework.
Key Responsibilities
As a Business Development Manager, you will:
Why Work for NYA?
Closing date: 5pm Friday 26th June 2026
Please note: we reserve the right to close this vacancy early
Interviews: Week commencing 6th July 2026 (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Responsibilities
Salesforce Platform Management
· Day to day management of the Back Up Trust Salesforce system
· Implement and enforce data quality standards within Salesforce, including regular data cleansing, deduplication, and validation procedures to ensure the accuracy of information
· Create and manage flows and approval processes within Salesforce to automate business processes and increase operational efficiency
· Ensure security and compliance by continuously monitoring and managing user profiles, roles, and permissions
· Maintain comprehensive documentation of Salesforce configurations, data models, and integration processes.
· Work with various Salesforce applications (for example FormAssembly) to enhance Salesforce capabilities
· Stay updated on industry best practices and emerging Salesforce technologies, making recommendations for their adoption when appropriate
User Training, Support & Adoption
· Create and maintain user guides, training materials, process documentation, and knowledge resources
· Lead onboarding and refresher training sessions for new and existing staff
· Provide ongoing user support and troubleshooting to promote confidence and effective system use
· Identify gaps in user knowledge and recommend targeted training or process improvements
· Promote best practice use of Salesforce and associated systems across the organisation
· Gather feedback from users to improve system usability, processes, and adoption
· Champion a positive data culture and encourage consistent, accurate use of Salesforce across teams
· Develop a Salesforce adoption strategy to maximise organisational value from the platform
· Monitor system adoption and engagement, identifying opportunities to improve usage and staff capability
Reporting
· Develop dashboards and reporting frameworks that support operational performance monitoring and strategic decision-making
· Work with teams to define KPIs and reporting requirements across fundraising, services, finance, and engagement activities
· Support the development of a data-driven culture across the organisation
Governance & Data Stewardship
· Develop and maintain Salesforce governance processes, including change request management, release procedures, and prioritisation frameworks
· Support organisational compliance with GDPR and data protection requirements in collaboration with the Data Protection Officer
· Monitor and improve data governance practices, ensuring consistency of data standards across teams
Supplier & Project Management
· Coordinate system enhancements, testing, and deployments with Back-Up’s third-party Salesforce partner
· Support project delivery for future Salesforce developments and integrations
Data Protection Officer (DPO) Responsibilities
In addition to Salesforce and systems responsibilities, the postholder will act as Back Up's designated Data Protection Officer (DPO), providing leadership and oversight of data protection compliance across the organisation.
Additional Responsibilities
In addition to Salesforce platform management, the postholder will play a key role in supporting the organisation's wider data, systems and digital transformation agenda. Responsibilities may include:
· Support the development and implementation of Back Up's wider systems and technology strategy, ensuring Salesforce integrates effectively with the broader technology landscape.
· Act as a subject matter expert on organisational data and systems architecture, helping to identify opportunities for system improvement, integration and automation.
· Support the evaluation, implementation and ongoing management of business applications beyond Salesforce, ensuring systems remain fit for purpose and aligned with organisational needs.
· Contribute to digital transformation projects, working with colleagues and external partners to improve processes, efficiency and user experience across the organisation.
· Monitor emerging technologies, including artificial intelligence (AI), and make recommendations on their appropriate and responsible adoption to support organisational objectives.
· Provide support and guidance on IT-related matters, liaising with external suppliers and managed service providers where appropriate.
PERSON SPECIFICATION
Experience
Essential
· Experience of managing the day-to-day operations of a Salesforce system; including expertise in change control and user support
· Experience of working on the continuous development of a Salesforce system
· Experience managing CRM-related projects or workstreams
· Experience of developing training and delivering workshops and one-to-one sessions with staff at all levels
· Experience of implementing, managing, monitoring and reporting on end-to-end security of Salesforce and integrated software applications
· Experience of developing effective working relationship with external development partners
· Experience of Salesforce within a non-profit context with Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality
· Experience with third-party form-builders such as Form Assembly
· Ability to manage testing, documentation and change processes in a structured and consistent manner
Desirable
· Experience of a large-scale Salesforce implementation project in the Not for Profit sector
· Experience of working with email marketing platforms
Knowledge and skills
Essential
· Relevant Salesforce Administrator certification
· Project management experience, with demonstrable ability to deliver projects to time and budget
· Strong analytical skills and ability to design systems and processes to facilitate data analysis
· Knowledge and experience of UK data security law and principles
· Ability to communicate technical language to non-technical audiences, visually and verbally
· Able to demonstrate good judgment and use initiative, with high attention to detail to produce accurate work of a high quality
· Be an enthusiastic, approachable and confident team player, with a willingness to learn
Desirable
· Project management qualification
Closing date: Rolling recruitment
We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future.
About the Role
Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You’ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability.
This is a hands on and varied role where you will:
About You
We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results.
You will bring:
Experience within the charity sector and knowledge of fundraising regulations is desirable.
Full job description available upon request.
Salary: £35,229- £40,885 this will be pro rata of the 30 hours
Contract Type: permanent, part-time, Flexible (maximum 30 hours per week)
Location: Stockport
Application: Cv and Supporting statement to
Deadline: On rolling basis
If you’re interested and would like to review a full job description, please contact Lucy at Harris Hill.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Who We Are
The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations.
We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice.
Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice.
We are based in London but have a national remit.
Job description
We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact.
The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership.
See Job Description document for full details of the role and responsibilties.
Person Specification
Essential
Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation.
Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems.
Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels.
Strong ability to balance strategic thinking with operational delivery.
Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice.
Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities.
Experience of managing external suppliers, advisers or contractors.
Desirable
Experience of working in a time and resource limited small or start up organisation.
Experience of working with boards, trustees or governance structures.
Experience of working in an organisation committed to equality, anti-racism or social justice.
Knowledge of organisational development or change management approaches.
Pay and Conditions of Service
This post is permanent and full-time.
The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting.
There is a probationary period of six months for this post.
Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays.
The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office.
The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m.
Application Process
Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance.
Please note that we are only able to appoint people who are eligible to work in the UK.
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.