Learning and development jobs

Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol?

We are looking for 2 Night Workers to join the expansion of the St Mungo’s Bristol Accommodation Service. Ou will be working at Toll House Court in Southville; which is a historic building with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.

As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

• Continue support from the day team - engage with residents, offering support and a listening ear.
• Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
• Complete administrative tasks, incident reports and handover notes to the day team.
• You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
• Lone work at times when required.

Typical schedule: A flexible night shift rota, including weekends and bank holidays, with shifts from 8/9pm -7.45am. The rota includes working 2 in every 4 weekends.

About you

If you have a willingness to learn how to support people to transform their lives and think you could provide support and interact with clients throughout the night, being passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!

• Good communication skills with the ability to respond and interact with empathy.
• Some experience of dealing directly with the public, clients or customers in a busy service environment.
• Some experience of volunteering or working in an environment that supports vulnerable people.
• Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
• Ability to stay alert, calm, and use own initiative in emergencies.
• Familiarity with IT, administrative procedures and record-keeping.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 13 April 2026

Interview and assessments on: 6-8 May 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care. 

You will: 

• Respond to supporter enquiries via phone, email and post. 

• Process donations and produce thank‑you letters and certificates. 

• Send fundraising packs, materials and merchandise. 

• Provide admin and operational support across fundraising, events and volunteering. 

• Support Facebook fundraisers and digital fundraising platforms. 

• Maintain accurate CRM records (training provided). 

• Help with events and represent BCRT when needed. 

• Support stock management, fulfilment and basic online shop tasks. 

About you 

• Friendly, confident communicator who enjoys helping people. 

• Experience in customer/supporter care. 

• Strong organisation and time‑management skills. 

• Enthusiastic, proactive and willing to learn. 

Why join us? 

You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary

The Role of Director of Property

Effective management of clergy housing and glebe assets is critical to supporting mission and ministry across the Diocese which covers Coventry, Warwickshire and part of Solihull.

As we discern a new vision and strategy, we are seeking a leader who someone who can shape and deliver robust strategies for our clergy housing and glebe portfolios.

They will oversee 156 clergy houses valued at £18.6m and a glebe portfolio valued at c£34m, comprising commercial property, agricultural land, and farming tenancies.

Applicants must demonstrate a strong record of managing a diverse property, commercial and agricultural assets alongside proven leaderships skills. Membership of RICS or CIB is required, and the successful applicant will be professional, approachable and results focused.   

This post reports to the Diocesan Secretary & Chief Executive and is based in Coventry.

Equality, Diversity and Inclusion Statement

We welcome Diversity at the Diocesan Board of Finance

We are dedicated to employing staff with diverse backgrounds, abilities and working styles.

We understand that a diversity of ability can involve a diversity of needs.

We are committed to actively supporting all staff members to fulfil their potential.

If you have a disability, long-term illness or are neurodivergent, and feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you. If you meet the shortlisting criteria then we guarantee that we will offer you an interview.

All employees undertake equality, diversity and inclusion training.

There is no Occupational requirement for the successful applicant to be a Christian. We welcome applications from all candidates regardless of faith or belief system.

For more information

For an informal discussion regarding this role, please contact Jacqueline Ladds, Diocesan Secretary & Chief Executive

Closing date for applications: 13th April 2026

Interviews will take place at the Diocesan office: 30th April 2026

Job title: Employment Coach – Northern Futures
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role

As an Employment Coach, you will manage a caseload of participants aged 18-24 years old, and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.

Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.

Successful employment coaches believe in the potential of every individual they work with.

A bit about you

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.

You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market.

Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

We are currently looking for a Project Worker 2 to join our Early Help - Yardley and Hodge Hill Localities.

Initial Location of Post

Fox Hollies Children's Centre, 419 Fox Hollies Road, Birmingham, B27 7QA.

Objectives of the Early Help Service

Yardley and Hodge Hill Early Help are two of ten Early Help Localities across the city of Birmingham lead by Voluntary and Community Sector organisations (VCS) alongside Birmingham Children's Trust (BCT). The aim of the provision is to build capacity within local communities to ensure that children, young people and families have access to the right support at the right time before issues and concerns escalate.

Outcomes 

Our Early Help Advisors provide “light touch work” with families. This can be one off interactions and on-going support/intervention for a suggested maximum of four to six weeks. The role can involve; some introductory and exit scaling work with parents (outcomes wheel), referral completion, signposting to families, building trusting relationships with families, children and young people – using mixture of remote (by phone and email) contact and direct work and home visits. Relationships are built through empathy, listening, sound knowledge and understanding of local and national resources and responses to be able to respond to need. You should be confident in meeting with families in community spaces, schools and their homes when needed.

You will respond effectively and in a timely manner to needs as identified in Family Connect Forms referred into the service and tasks set by team manager as well as those needs that arise directly from families. Where applicable you will assist with identifying and speaking with the most appropriate person (such as a school) to undertake Early Help Assessments and Our Family Plans, so you will need to build rapport with families and professionals working with them.  You will record and report and concerns and explore any barriers with colleagues and manager. You will be able to make clear and meaningful case recordings.

You will work well remotely and independently as you do alongside Early Help colleagues in shared office space, and be able to manage your time well, whilst being motivated to make a difference to the families and children you support.

Initial Specific Responsibilities 

• To assist parents and carers to engage with and utilise personal, professional and local community networks to develop solutions to meet their personal aspirations and needs.
• Offer meaningful contact (communication) with families whether by phone, email, or in person.
• Write high quality and timely case notes and assessments using ECINS and other recording systems – to evidence work completed and the story of families through Early Help.
• To be able to develop rapport and understanding with families using excellent phone manner and verbal communication.
• Speak to schools and other professionals supporting a family as part of a multi-agency approach, including, collaborating with schools to encourage them to complete an Early Help Assessment and to offer to contribute to this via your support of families.
• Make referrals to third party organisations to support a family's needs e.g. to Shelter, DWP or Early Help services such as Early Help Mentoring.
• Develop an informed understanding of the key issues within the local area for Children Young People and Families
• Ability to work independently on a day-to-day basis and use own initiative whether working from home or offices (role will involve a combination).
• Able to work closely with other Early Help Advisors.
• Work with an understanding of the importance of consent in Early Help and an awareness of safeguarding issues and procedures, following them as required.
• To support other professionals across the locality to find solutions and support for families.
• To cover the duty role and phone line to ensure that enquiries into the locality are responded to in a timely manner.
• To provide advice, information and guidance to families to enable them to access relevant support to meet their needs.
• Provide support to the Team Manager and other Early Help colleagues to promote the work of the Early Help partnership and share good practice.
• To attend if/as requested allocations meetings and provide relevant information to progress support to families.
• Attend relevant Early Help meetings and training courses in the course of the work.
• Keep up to date on support and funds available for families to be able to offer robust support and advice.
• Liaise with Early Help Locality Lead to identify priorities funding applications.
• Support the production of promotional and publicity materials as required.
• Support the evaluation strategy and identification of case studies which contribute to the monitoring of the Early Help Offer
• Have an understanding of the lived experience of individuals from Black, Asian and Minority Ethnic backgrounds.
• To support induction/training of new staff
• To support staff supervisions
• To support with case screening for TAFN (Team Around Family Network) meetings
• To support with note taking at TAFN (Team Around Family Network) meetings

Education/Knowledge (additional to the Person Specification)

• Relevant Professional Qualification in relation to working with children, young people and families e.g. Social Care, Youth or Community Work
• In addition to experience with Microsoft packages, prior experience with some or all of the following is considered highly desirable: OpenText – Content Server, ECINS, RMM, RIO, etc.
• An in-depth knowledge and understanding of issues and challenges affecting families, financial difficulties, non-school attendance, worklessness, offending, emotional well-being and mental health, domestic abuse, impact of trauma etc. and suitable responses to these.
• Good working knowledge of services, resources and support available for Children and Families in Yardley, Hodge Hill and Birmingham would be highly
• Driver with car and/or ability to travel around Yardley / Hodge Hill as well as wider Birmingham effectively would be important.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support  -  and we're also now beginning recruitment for several new roles and to fill vacant positions. 

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

PROJECT COORDINATOR  

Location: London (Hybrid: 2–3 days per week in the London office) with travel to project sites across the UK

Hours: 37.5 per week

Reports to: Head of Projects

Salary £30k - £35k 

Summary

CRASH is a unique and respected charity at the heart of the UK construction and property industry. We bring together the expertise and generosity of companies across the sector to help homelessness and hospice charities create places that care for people.

We’re looking for a proactive and organised Project Coordinator to join our small, high‑impact team. You’ll support the planning and delivery of construction‑related projects across the UK, working closely with charities, contractors, designers, and our Corporate Patrons.

While experience in the construction industry is ideal, we know great project coordinators come from different backgrounds. If you have strong coordination skills and experience in facilities management, this role could be an excellent fit. What matters most is your ability to communicate confidently, stay organised, and work collaboratively within a close‑knit team.

You’ll gain exposure to the full project lifecycle, build meaningful relationships across the industry, and see the real‑world impact of your work on people’s lives. This role also offers opportunities to work toward professional accreditation.

If you’re motivated, people‑focused, and excited by the idea of using your skills to make a tangible difference, we’d love to hear from you.

About CRASH 

CRASH is a unique, respected charity at the heart of the UK construction and property industry. Since 1996, we have brought together the expertise, products, and generosity of companies and individuals across the sector to create places that care for people. 

We support adult homelessness charities and hospices with their construction, refurbishment, and maintenance challenges—providing professional expertise, donated materials, and funding to help them create safe, dignified, and functional environments for the people they serve. 

Job Summary 

We are looking for a proactive, organised, and enthusiastic Project Coordinator to join our small but high impact team. In this role, you will support the planning and delivery of construction-related projects for homelessness and hospice charities across the UK. 

You’ll work closely with clients, contractors, manufacturers, and design teams, gaining valuable site experience and exposure to the full project lifecycle—from initial application through to completion. This role offers opportunities to work toward professional chartership or equivalent accreditation. 

If you thrive in a collaborative environment, enjoy managing multiple priorities, and want to make a meaningful difference through the built environment, this role will suit you well. 

Key Responsibilities 

Project Support & Coordination 

Assist in evaluating project applications, including assessing suitability and reviewing governance of applying charities. 

• Support the development and implementation of project plans, timelines, and schedules. 

• Coordinate communication between internal teams, CRASH Corporate Patrons, supporters, and charity clients to ensure alignment throughout each project. 

• Track project progress, flag potential delays or risks, and propose practical solutions. 

• Maintain accurate project documentation, including pro bono contracts, plans, and product timelines. 

• Monitor and report on Gift in Kind valuations for each project. 

• Contribute to post project evaluations and lessons learned reviews. 

Stakeholder Engagement 

• Build and maintain strong relationships with CRASH Corporate Patrons, industry supporters, and charity partners. 

• Support the preparation and delivery of presentations, reports, and updates for the CRASH Board of Trustees, charity clients, and project stakeholders. 

• Schedule and coordinate project meetings, ensuring all participants are informed and prepared. 

Project Storytelling & Impact 

• Help gather and organise project content, including photographs and digital assets, to support CRASH’s storytelling and communications. 

• Ensure project information is accurate, up to date, and reflective of the impact achieved. 

General Responsibilities 

• Represent CRASH at virtual and in person events, strengthening relationships with key supporters. 

• Support the fundraising team at events as required. 

Required Skills & Experience 

• Proven experience in project coordination.

• Strong organisational and time management skills, with the ability to manage multiple projects simultaneously. 

• Excellent written and verbal communication skills. 

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, Microsoft list) Ability to work independently and collaboratively within a small team. 

• Strong attention to detail and problem-solving abilities. 

• Strong interpersonal skills and the ability to build relationships with diverse stakeholders. 

• A persuasive, confident communicator. 

• High emotional intelligence and sensitivity when working with vulnerable individuals at charity projects. 

• Ability to travel to project visits across the UK as required. 

Desirable Skills & Experience 

• Understanding of project management principles and contract knowledge is beneficial but not essential. 

• 1–2 years’ experience in the construction industry. 

Key Relationships 

As part of a small team of seven, building strong, collaborative working relationships—both internally and with external stakeholders—is essential to success in this role. 

Benefits 

• 25 days annual leave plus bank holidays

• Time of in lieu is given for events worked outside of office hours 

• Company pension scheme offering 5% employer contributions

• Hybrid working opportunities                   

Salary: £32000-£36000 p.a DOE

Hours: 37.5 Full-time

Reports to: Research Manager

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

About the role:

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

As Insight Officer, you’ll support the day-to-day delivery of insight and evidence across the Insight Team, helping to ensure that research outputs are timely, accessible and well used across the organisation.

What you will be doing:

Working closely with your colleagues in the Insight Team, you’ll contribute to research delivery, rapid evidence reviews and executive-style insight summaries.  You’ll also support the coordination of research activity and help maintain shared evidence resources that underpin organisational learning and decision-making.

Key responsibilities will include:

· Producing clear and concise insight summaries and rapid evidence reviews to support policy, strategy and operational decision-making

· Analysing primary qualitative and quantitative research data (e.g. survey datasets, interviews and focus groups), under the guidance of Research Managers

· Accurately summarising research findings, identifying key themes and patterns, and drafting structured outputs for review

· Supporting the delivery of research projects across the Insight Team, including contributing to research tools, data collection and reporting

· Acting as a first point of contact for routine research queries and supporting the quality assurance of small-scale research activity

· Supporting the coordination and organisation of research activity across the Insight team, including maintaining process maps and research pipeline summaries, tracking outputs and maintaining documentation.

· Supporting research delivery across a portfolio of projects, including potential to support small to medium sized ad hoc research commissions

· Contributing to the development and upkeep of reference and evidence summaries

· Representing the Insight Team in cross-organisational working groups or projects where insight input is required

· Supporting good research practice by helping ensure outputs meet agreed quality, accessibility and ethical standards

This role offers a strong foundation in applied research and insight, with exposure across multiple projects and policy areas.

Your experience:

You are organised, curious and motivated by evidence. You enjoy working with data, both qualitative and quantitative and take pride in presenting findings clearly and accurately. You enjoy making sense of information and helping others use insight well, and you are also comfortable working across multiple priorities with support from more senior colleagues. You are detail-oriented without losing sight of the bigger picture, and you take pride in producing clear, reliable outputs.

You are likely to thrive in this role if you:

• Enjoy synthesising information into clear, structured summaries
• Are confident analysing both qualitative and quantitative data
• Are proactive and comfortable juggling different tasks and deadlines
• Communicate clearly in writing and are keen to build confidence presenting insight
• Work collaboratively and enjoy contributing to shared outputs
• Are interested in building a career in research, insight and/or policy

Requirements

We’re open to candidates from a range of backgrounds, including those early in their insight or research career who are keen to develop their skills.

Must haves:

• Experience working collaboratively with others to deliver shared outputs
• Experience supporting research, insight or analysis work in a professional, academic or applied setting
• Experience working with quantitative datasets using standard analysis tools (e.g. Excel or similar)
• Experience analysing qualitative and/or quantitative primary data (e.g. from survey datasets, interviews, focus groups)
• Experience identifying themes and patterns in qualitative data
• Ability to interpret findings accurately and translate them into clear written insight
• Experience producing concise, executive-style insight summaries distilling complex findings into key messages
• Understanding of basic research methods and principles, including sampling, bias and data quality
• Good organisational skills and attention to detail
• Confidence using standard office software to produce reports and manage information

Nice to haves:

• Experience producing rapid evidence reviews
• Experience supporting small research projects or ad hoc commissions
• Experience in disability, transport, social policy or public service research
• Experience organising or maintaining shared knowledge or reference resources
• Familiarity with qualitative analysis software (e.g. MAXQDA, NVivo or similar)
• Experience using statistical or survey tools (e.g. SPSS, R, Power BI, or equivalent)
• Experience creating simple and effective data visualisations to support insight summaries. This may include familiarity with Canva, Adobe, or other equivalent software packages.

Benefits

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. 

Wilder Ecology, a subsidiary of Suffolk Wildlife Trust, is looking for a Business Support Officer to support the day-to-day administrative running of our consultancy. Wilder Ecology is a purpose-driven consultancy where every profit helps support the Trust’s vision of a wilder Suffolk, with nature thriving because people value it and take action to protect it.

This is an exciting opportunity for a well-organised and detail-focused professional to provide essential administrative, financial & operational support to the Wilder Ecology team. The successful candidate will help coordinate contracts, manage records & SharePoint file management, support enquiries, arrange equipment & servicing, assist with quotations and tender submissions and ensure important documentation is kept accurate and up to date. The role will involve working closely with the finance team to maintain contract records, monitor budgets, process expenses, support invoicing, purchase orders and help track financial performance across the consultancy.

Alongside strong administration & finance support, the post holder will contribute to the profitability & growth of the consultancy by helping analyse contract costs and financial performance, ensuring the team has the information needed to make effective decisions. This role would suit someone with excellent organisational skills, a strong eye for detail and confidence working across administration, finance and business support.

Wilder Ecology is the ecological consultancy of Suffolk Wildlife Trust. It provides specialist ecology services through a team of expert ecologists, with work focused on ecology, wildlife conservation & Biodiversity Net Gain. The consultancy delivers professional advice & survey services to high ecological & professional standards, working in accordance with CIEEM guidance and the Biodiversity Code of Practice for Planning and Development, and is also ISO-certified.

As part of Suffolk Wildlife Trust, Wilder Ecology combines commercial ecological consultancy with a strong conservation purpose. It is a member of The Wildlife Trust Consultancies network, which brings together consultancy teams affiliated with local Wildlife Trusts to share expertise, training & knowledge and to collaborate on larger projects. All profits generated by Wilder Ecology are passed back to Suffolk Wildlife Trust, helping to support the Trust’s wider work to protect & restore nature across Suffolk.

This is a permanent position working 20 hours per week (days and hours to be discussed at interview). The base of work will be Brooke House and the starting salary will be between £13,847.70 and 14,847.70 per annum (FTE £27,839.44) depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 31 March 2026. The interviews are planned for Tuesday 14 & Thursday 16 April 2026 at Brooke House in Ashbocking.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.

EQUISS Caseworker

Reports to: Head of Advocacy and Safeguarding

Purpose of the Role

EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.

Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.

This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.

The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.

Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.

As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.

Key Responsibilities

Advocacy and Support

• Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
• Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
• Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
• Help individuals understand their rights, options and available pathways for raising concerns
• Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
• Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
• Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate

Case Management

• Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
• Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
• Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
• Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required

Safeguarding

• Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
• Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
• Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
• Maintain clear and confidential records of safeguarding decisions and actions taken

Partnership and Liaison

• Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
• Support individuals in navigating organisational processes where concerns relate to equestrian environments
• Help build constructive relationships with relevant safeguarding and welfare partners

Learning and Insight

• Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
• Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
• Support the development of organisational learning by sharing themes and insights emerging from advocacy work
• Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial

Person Specification

Qualifications

Essential

• Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment

Desirable

• ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
• Additional training in trauma-informed practice, safeguarding or victim-survivor support

Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.

Essential Experience

• Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
• Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
• Experience working with sensitive and confidential information
• Understanding of trauma-informed and survivor-centred practice

Knowledge

• Understanding of safeguarding principles relating to children, young people and adults at risk
• Awareness of barriers individuals may face when reporting abuse or misconduct
• Understanding of professional boundaries and safe information sharing

Skills

• Excellent listening and communication skills
• Ability to engage sensitively with individuals discussing difficult experiences
• Ability to assess needs, prioritise actions and manage casework effectively
• Strong organisational and record-keeping skills
• Ability to work independently while contributing to a collaborative team environment

Additional Information

• The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
• Some evening or weekend availability may occasionally be required
• The role requires an enhanced DBS check
• The postholder will participate in regular supervision and reflective practice
• The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion

About EQUISS

EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.

Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.

As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.

Please note: There will be a requirement to travel for this role.

Employment package:

• 25 days annual leave plus bank holidays
• A personal pension plan provided through NEST after 3 months
• Private Healthcare insurance after successful completion of probationary period
• Reporting to Head of Advocacy & Safeguarding

ROLDA (Romanian League in Defence of Animals) is an international animal welfare charity working to improve the lives of dogs, cats and other vulnerable animals in Romania and beyond. Since 2006, ROLDA has rescued tens of thousands of animals, built shelters, delivered large-scale neutering programmes, supported partner rescuers, and driven education initiatives to address the root causes of animal suffering.

We are now seeking an experienced UK-based fundraiser to help grow individual giving, higher value support and legacy income, while working collaboratively with our colleagues in the US and Australia

This is a hands-on fundraising role focused on developing supporter relationships and growing income from individuals. You will play a key part in strengthening donor journeys, stewarding higher value supporters, promoting legacy giving, and supporting sensitive supporter communications.

You’ll be expected to work towards agreed income targets and contribute to the growth of sustainable UK fundraising, while helping align activity internationally.

This role suits someone who enjoys developing fundraising activity from the ground up, building supporter relationships, and working independently in a small charity environment — and who is genuinely motivated by bringing in income: someone practical, action-oriented, and comfortable turning plans into results.

Key Responsibilities

Individual Giving & Supporter Engagement

• Develop and deliver individual giving activity, supporting donor acquisition, retention and engagement
• Help design and improve supporter journeys and communications
• Draft compelling donor communications, appeals and fundraising materials

Higher Value Giving & Major Donors

• Support identification, cultivation and stewardship of higher value and major donors
• Build warm, authentic relationships with supporters
• Assist with donor meetings, follow-ups and personalised communications

Legacy Fundraising

• Support and grow ROLDA’s legacy programme
• Help develop legacy messaging and supporter materials
• Respond sensitively to legacy enquiries and supporter questions

Corporate & Community Fundraising

• Support the development of corporate and community fundraising activity in the UK, working collaboratively with other UK team members.
• Help identify and progress potential corporate partnerships, employee fundraising opportunities and community-led initiatives.
•  Provide fundraising support and materials to UK volunteers and supporters running their own events or activities.
• Contribute ideas and practical support to grow these income streams over time

Income Generation & Targets

• · Work towards agreed income targets and fundraising objectives
• · Contribute to fundraising plans and pipeline development
• · Track activity and results, reporting progress regularly

Communications & Representation

• Act as a key point of contact for supporter communications
• Help guide responses to sensitive supporter or public enquiries
• Provide fundraising input into communications and media responses when needed.

​Collaboration

• Work closely with fundraising colleagues in the UK, US and Australia
• Collaborate with leadership on fundraising priorities and strategy
• Share learning and insight across teams

Skills & Experience

Essential:

• Strong experience in individual giving, including supporter engagement and retention
• Excellent written and verbal communication skills, particularly for donor communications
• Experience working towards income targets
• Ability to work independently in a remote environment
• Strong organisational and relationship-building skills
• Confidence handling sensitive supporter communications

Desirable:

• Experience with higher value or major donors
• Knowledge of legacy fundraising
• Experience working with international teams or charities.

Personal Qualities

• Highly organised and confident, with the ability to work across multiple teams and build positive relationships to gather information and move things forward.
•  Self-motivated and proactive
• Warm, professional and supporter-focused
• Comfortable working in a small, developing organisation
•  Passionate about animal welfare
•  Practical, resourceful and solutions-oriented

Contract Details

This role is offered on a freelance / consultancy basis (not PAYE employment). Initially 3 days per week, with potential to increase to full-time as fundraising grows.

Benefits

Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.

Professional development opportunities: Access to training programmes, workshops, conferences and mentorship opportunities to enhance your skills and advance your career.

Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.

Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.

Performance-related incentives may be available, linked to agreed objectives and fundraising outcomes.

Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

Job Overall goal: Support the creation and delivery of a range of content and the planning and coordination of UK and global events, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working with the ability for weekly on-site meetings at offices based in Milton Keynes (MK19).

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview

The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources. 

This is an exciting graduate opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
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 Job summary

We are seeking a highly organised graduate to support the Brand Campaigns & Events Specialist. This role involves assisting with the development and implementation of content, supporting the setup, delivery, and evaluation of events, contributing to the creation of training and curriculum materials for online and print, and working with UK and international teams to contextualise and translate materials for diverse audiences.

Key Responsibilities: 

Communication & Content Delivery 

• Assist in the creation of event materials, including invitations, training guides, digital resources, workbooks, email    campaigns, websites, scripts, animations, and related content.
• Support the development of visual and multimedia content for in-person and online delivery, ensuring materials are appropriate for the intended audience.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly email and prayer updates communicating ministry developments.
• Assist with proofreading, formatting, and editing event content, including workbooks, guides, and presentations.
• Support the development and maintenance of an online training portal for specific programmes, ensuring it is user-friendly, engaging, and aligned with programme goals. 
• Provide administrative and practical support to event personnel in global locations as they deliver our programmes.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

 Event Planning, Management and Support 

• Assist with organising event plans and timelines for global events and updating the event content calendar.
• Assisting with projects supporting programs and charity operations.
• Assist in planning, coordinating and delivering event logistics, including liaising with vendors, venues, and service providers to support quality and cost-effective delivery.
• Provide on-site support during events, including set-up, content delivery and liaising with AV and logistics teams to ensure the successful presentation of materials. 
• Assist with the management of delegate booking systems and deliver prompt and professional support to attendees and stakeholders via phone and email. Provide delegate care during events. 
• Support campaign and project planning by assisting with the drafting or tracking of content-related budgets and timelines for approval.
• Support the planning and delivery of special elements such as consultancy clinics.
• Maintain and regularly update relevant databases to ensure data integrity.
• Assist in monitoring and tracking content production costs, ensuring value-for-money.

Cultural Adaptation & Coordination 

• Assist with the localisation of content to ensure materials are culturally appropriate, supporting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting 

• Assist in tracking the performance of content and programmes through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and campaign reports, including metrics and evidence required for grant applications, donor updates, and internal reviews.

General & Organisational  

• Actively contribute to team meetings, planning sessions, and creative brainstorming. 
• Occasional evening and weekend work and travel may be required for event support.  
• Any other duties as required. 

Occupational Requirement  
The candidate must have an active Christian faith. 

By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life. 

Experience (Essential): 

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• The ability to manage multiple tasks and deadlines simultaneously.
• Demonstrated creativity and the ability to translate ideas visually demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow. 
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required): 

• Some experience producing content creation across print and digital formats.
• Some experience supporting events and campaigns. 
• Some knowledge of copywriting across multiple platforms, from digital platforms to printed workbooks. 
• Additional language. 
• Experience using design software e.g. Adobe and Canva.

Qualifications: 

• Education: Bachelor's degree preferred or equivalent experience (Essential).
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable). 

Benefits 

• This is a full-time position (Monday-Friday) 
• Start as soon as possible. 
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs. 
• Salary £27K-£30k depending on previous experience. 
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST. 
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development. 

Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3

 About the Role

Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.

The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.

Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioni

Key Responsibilities

• Deliver lead generation campaigns to achieve company financial goals
• Create & execute marketing plans including marketing campaigns that align with strategic objectives.
• Brand-building initiatives including communications to prospective clients and existing clients.
• Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.

Marketing Activity and Responsibility

• Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
• Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship,  photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation

Stakeholder Management

• Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
• Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns

What We’re Looking For

• Educated to a degree level or equivalent
• Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
• Excellent communicator at all levels – verbal and written

What we offer as our Senior Marketing Executive:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Monday 6th April 2026

Interviews will be conducted on a rolling basis until the position has been filled.

Please note that we reserve the right to close this vacancy early should we receive enough suitable applications.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.   ​

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for an Operations Team Leader with supervisory and process improvement experience to join our Income Operations Team. 

This role sits at the core of our income and fundraising operations, ensuring the systems and processes that underpin our supporters’ journeys are efficient, accurate and high‑quality. You’ll be responsible for keeping central income workflows running smoothly—from processing and reconciling income, to managing supporter data, Gift Aid compliance, fulfilment, and other essential activities that enable our fundraising teams to succeed and our supporters to have a great experience. 

You’ll work closely with the Operations Manager to drive continuous improvement, helping identify challenges, shape solutions and embed better ways of working across the charity. As someone who champions best practice, compliance and operational excellence, you’ll support colleagues in understanding upcoming business requirements including the implementation of D365 as our new CRM. 

People leadership is also central to the role. You’ll share responsibility for managing and developing the Operations team, supporting their daily workflow, training and professional growth. With regular collaboration across teams and stakeholders, you’ll play an important role in ensuring our systems, processes and controls remain robust, fit for purpose and capable of supporting the charity’s mission.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead and develop the Operations Administrators, setting clear objectives/KPIs, maintaining high performance standards, and ensuring audit‑ready processes. 
• Manage and reconcile all income flows, ensuring bank receipts, Direct Debits, Gift Aid, and multi‑channel donations are accurately processed and recorded in the CARE database. 
• Oversee core operational processes, including data preparation, mass data imports, coding structure administration, receipts/acknowledgements, and Gift Aid declaration compliance. 
• Monitor quality and drive continuous improvement, ensuring efficiency, accuracy, and strong risk‑management practices across all operational outputs. 
• Act as a key collaborator with internal teams, helping to design robust income and data systems and supporting responses to queries and audits. 
• Build strong relationships and communicate effectively, ensuring stakeholders are informed of issues, risks, and operational challenges. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience managing or supervising others
• Ability to effectively manage multiple priorities and deadlines at the same time. 
• Strong consultative and listening skills to build a rapport with stakeholders and gain key information. 
• Understanding of financial and fundraising compliance and controls

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact please contact David Lewis.

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