Mental health jobs in london
We are excited to be bringing the legendary Choose Love Shop back to London’s Regent Street this winter. This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every purchase. Last year’s we raised over $1.1 million for our life-saving work and this year’s shop promises to be bigger and better than ever!
The Deputy Store Manager is a key part of the team representing Choose Love in the exciting winter fundraising period. You will support the Store Manager in monitoring and managing the Choose Love store in London. Your primary remit is raising much-needed funds to help Choose Love reach their fundraising target this winter. You will supervise 2 Sales Assistants and engage with customers and volunteers to ensure everyone feels valued and welcomed. It’s not a traditional retail environment - it’s a joyful experience to be in the store, and you’ll help make it memorable.
Alongside the Sales Assistants, you will interact directly with customers at the store, processing card-only donations and answering any questions. You will also need to help coordinate corporate and community volunteers when they arrive on ‘shift’ and provide them with a thorough training briefing before they begin their shift. You will manage merchandise stock and keep the store looking tidy and slick.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Field Care Supervisor
Location: South East London. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. Kindly be aware that step free access is not available at our central office, and some of our other services.
Salary: £28,200 - Full time Equivalent
Shift Pattern: Fixed term contract till March with the potential for extension, 30 hours per week, Monday to Sunday on a flexible rota between 08:00 - 20:00, including working on bank holidays and outside these hours as per service requirements.
About the role
We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. We provide person centred care and support to our participants within the community, homes, and residential properties. We support vulnerable adults to live more independently, offering friendly outreach that helps with housing, daily living, and building self reliance.
In this role, you'll:
- Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
- Line manage, lead and support your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
- Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
- Ensure Risk Management ownership, ensuring processes and policies are followed
- Manage contract and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Ability to lead a team to achieve service KPI's
- Flexible and capable of commuting throughout London for client appointments and MDT meetings.
- Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
- Ability to promote the service externally to enhance reputation across London and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
We’re looking for someone who shares our values and is excited to make a real difference in people’s lives!
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We're hiring: Communications Officer
Part-time / £30,000 / Hybrid role
Location - Home based and London
Hours - 3/4 days per week
Salary: £30,000
Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.
You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.
This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.
About us
At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.
About the role
As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.
This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.
About you
We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:
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Excellent writing and editing skills, with strong attention to detail.
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Confidence with digital channels (especially social media – LinkedIn in particular).
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An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.
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A passion for the voluntary sector, and curiosity about how research can inform change.
In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.
What we offer
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£30,000 per annum (pro rata for part time)
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0.6–0.8 FTE (3–4 days per week)
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Flexible working options
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Hybrid working – Thursdays are a key working day in our London office (SE11)
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30 days annual leave (pro rata for part time)
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Pension matched to 5%
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Personal and professional development opportunities
How to apply
To apply, please complete an online application by noon Sunday 26th October 2025.
Interviews will be held in person at our London office on Thursday 5th November 2025.
Please submit your CV, a cover letter (maximum two sides), and links to examples of communications work you have delivered. In your cover letter, tell us:
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Why you are applying
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How you meet the person specification
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Your availability to start
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What you would bring to IVAR
We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.
We facilitate collaboration & learning with charities, foundations & public agencies to deliver useful insights that make a difference to communities
The client requests no contact from agencies or media sales.
Family Support Worker - Essex Care Team
(Maternity Cover up to 12 months)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Senior Data Analyst
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Are you an experienced data analyst looking for an exciting new opportunity? The UK Cystic Fibrosis Registry is an internationally recognised database of consenting people with CF collecting demographic, clinical care, and health outcomes data from clinical teams in specialist centres across the UK. The Registry is a world-leading resource, the data from which is used to facilitate research, clinical trials, real-world evidence studies and quality improvement projects for the benefit of people with CF.
In this exciting role, you will play an essential role in the design, analysis, and reporting of data from the UK Cystic Fibrosis Registry, joining a busy, dynamic, collaborative team, working with colleagues and stakeholders both nationally and internationally.
To be the right candidate for this role, you will:
- Have sound experience in the analysis and interpretation of large, observational data sets, ideally demonstrated through prior work with health registries or real-world data sources.
- Have a passion for data and data visualisation, with a desire to make reporting transparent and accessible for all.
- Excellent verbal and written communication skills, with the ability to present complex information to broad audiences in an accessible way.
- Be able to work independently and as part of a team, working collaboratively with a variety of stakeholders.
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
This role offers a flexible location however occasional travel to the London Office will be required if home-based.
Closing date for completed applications is 12:00pm noon on Monday 13th October 2025.
Interviews expected on Friday 17th October.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies please
How to apply:
Please see the job description for more information on the role.
For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-224 363
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Leisure Development Manager to join our Leisure team at Enable!
To find out more and apply, please GO TO OUR WEBSITE
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Chief Operations Officer
Based: Battersea Park
Salary: £55k-£60k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office
Role Overview:
- The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity.
- You will lead the Enable leisure services to deliver both outstanding commercial performance and significant community impact. You will ensure our leisure facilities and programmes are financially sustainable, operationally excellent, and accessible to all. This includes driving participation growth, particularly among deprived and underrepresented groups, fostering healthier, more active communities through our portfolio or Leisure facilities and the Active Communities team.
To find out more and apply, please GO TO OUR WEBSITE
Family Support Worker - Essex Care Team
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.
The main purpose of this role is to support and assist Facilitators, Advanced Practitioner, Responsible Officers and Service managers in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
Key duties and accountabilities
- To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
- Be adept in managing a new client based system.
- Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
- Drafting documentation where appropriate under direction from the Service Manager.
- Communicate with referrers, specifically social workers, mental health provoiders.
- Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
- Ensure the team has excellent administrative support across all projects.
- Help manage communications both within the project team and between the project teams and project delivery partners.
- To ensure that all contractual information is recorded, updated and accessible.
- Work with Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
- Keep any relevant records for audit compliance.
- Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
- Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
- Be solution focused and able to troubleshoot.
- Collate and analyse statistical information.
- Prepare and present management information as requested by Service Manager.
- Prepare reports and provide performance information to inform decision making.
- Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).
General tasks:
- Develop excellent relationships with customers and respond positively to their needs.
- Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
Confidentiality and Information Security
- Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
- Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
- RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
- RISE is committed to keeping children, young people and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Willing to understand and oversee other projects.
Essential Experience, Knowledge & Skills
- Excellent prioritisation skills.
- Good written and verbal skills
- Excellent attention to detail.
- Ability to manage conflicting demands and meet deadlines.
- Ability to work on own initiative.
- Ability to stay calm under pressure.
- A methodical and thorough approach to work.
- Approachable, proficient and a good team player.
- Strong organizational, grammar and communication skills.
- Ability to compile data and reports.
- Ability to collate information and present in relevant format.
- Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
- A proactive approach to problem solving.
- Data analysis skills.
- A strong administrative skill set.
- Accurate data management and input at high volume, paperwork checks and claim checks.
- Competent liaising with a range of external stakeholders including senior management.
- A background in administration and proven experience of providing proactive administrative support.
- The ability to work with minimum supervision as part of a small internal team.
- Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.
Essential Qualifications
- Good general level of education including Math's and English to GCSE Level.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
The client requests no contact from agencies or media sales.
Support Assistant / Floating Support Worker
Essex (Shoebury, Leigh-On-Sea and Canvey)
Salary £19,983.06
Permanent, Part Time (30.5 hours per week)
Working Hours
Monday 7.30am - 9.30pm x 3 weeks (1 x Monday off per month)
Tuesday – Friday 9.00am - 5.00pm (flexible working during these hours)
Due to the nature of the role and clients this role is only open to female applicants only.
Are you looking for meaningful, rewarding work with a company that values your dedication and offers a generous benefits package?
We are currently recruiting for a Support Assistant to join our Home-Based Care team on a permanent basis.
We have an opportunity for a Support Assistant to support clients in their own homes between Shoebury, Leigh-On-Sea and Canvey so a driver with access to their own vehicle is required for this role. Please note, travel time is paid instead of milage.
About the Role:
This role offers a unique and rewarding chance to work in a more focused and flexible way—supporting individuals in our community who need short-term, tailored assistance to help them regain independence and confidence.
The role will involve working flexibly across the community. You’ll be supporting people with a range of needs including:
Assistance with finances and budgeting
Help with shopping and daily living
Support with mental health and emotional wellbeing
What We’re Looking For:
Adaptable, proactive people who are passionate to make a real impact
Compassionate and reliable individuals
Excellent communication and interpersonal skills
Ability to work independently
A driver with access to their own vehicle is essential
In Return, We Offer:
A generous health cash plan
31 days (FTE) of annual leave (including bank holidays)
A competitive pension scheme
A supportive and inclusive work environment
Join us and be part of a team that truly makes a difference
Full training will be provided, someone new to the sector can fulfil this role following a successful interview, we will then support the successful applicant to complete the Care Certificate within their probation.
This role will close at midnight on 10th October so apply today and take the next step in a fulfilling career with us.
Salary: £36,000 – £43,000 (£2,000 London weighting if applicable)
Contract: Permanent, Full-time (37.5 hours/week)
Location: London (NW1) or Huddersfield (HD1) – Hybrid (minimum 1 day/week in office)
Closing date: Thursday 25 September
Benefits: 27 days annual leave 5 additional days at Christmas and Easter, Employee Assistance Programme (mental health, GP access, physio, legal/financial support), Training and development budget
We have an exciting opportunity for a Corporate Partnerships & Philanthropy Manager to join Guts UK – the only UK charity funding research into the entire digestive system. With a bold new five-year strategy and growing ambitions, this is a fantastic time to join their small, passionate team.
In this newly created role, you’ll lead the development and delivery of their corporate and major donor fundraising programme. You’ll identify and secure high-value partnerships, including pharmaceutical companies and HNWIs, and create compelling proposals to engage new supporters. Working closely with the Senior Fundraising Manager and CEO, you’ll help shape and elevate their fundraising strategy.
To be successful as the Corporate Partnerships & Philanthropy Manager you will need:
- Strong experience in corporate or major donor fundraising
- Proven track record of securing five-figure strategic partnerships
- Excellent communication and relationship-building skills
- A strategic, creative mindset and collaborative approach
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2708HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
The essentials …
- Permanent, full-time
- £29,000 - £35,000 (depending on experience)
- Hybrid working with weekly commuting to our London office
What you’ll be doing …
The post-holder will serve as social media manager, overseeing the Society’s social media accounts, and contributing to the maintenance and effectiveness of the Society’s other key digital communications channels such as our newsletter and website. They will support the Society’s Web Manager with content sourcing and webpage creation for the Geological Society’s website and newsletter, sent to around 11,000 subscribers.
Overall responsibilities / requirements …
The post-holder will be responsible for implementing the Society’s broader communications strategy, and work closely with colleagues across the organisation to develop communications outputs that further the Society’s mission and ensure communications content is current, coherent and comprehensive.
The Digital Communications Officer will be responsible for developing and delivering dynamic digital content to inform, engage, and motivate diverse audiences, helping to raise awareness of the Geological Society’s work. The role will ensure a consistent voice across social media, websites, and email communications to enhance visibility, strengthen member and stakeholder engagement.
Social Media
- Act as Social Media Manager – leading on oversight of the Society’s social media accounts (Facebook, YouTube, Instagram, and LinkedIn) – with responsibility for implementing our social media strategy in line with the Society’s wider
- communications strategy.
- Leading on daily activity across social media platforms, identifying and proactively pursuing opportunities for storytelling and engagement.
- Managing quality and consistency of content created by the Society’s wider social media contributors' group.
- Ensure that the Society’s social media accounts confirm to visual branding and in-house style and train other users and contributors as required.
Website
- Support with the maintenance and development of our websites including sourcing, managing and formatting images, copy, videos, resources and links.
- Supporting stakeholders with website design and content management, prioritising UX and website performance.
Newsletters
- Manage contributions and edit material for the Society’s email newsletters.
- Track and report on newsletter performance
Campaigns and content creation
- Creation of engaging, accessible, innovative and inclusive digital content to promote The Geological Society activity such as social media campaigns, news posts, articles, case studies, infographics, images, videos and blogs.
- Filming, photographing, creating, and scheduling organic and paid digital media content to increase our reach and build influence on digital platforms.
- Collaboration with internal and external stakeholders to communicate impactful, person-centred stories from across the geoscience community, including supporting the wider Society staff team and stakeholders with a variety of digital content projects.
- Source and manage images and produce graphics in accordance with Society branding and relevant permissions requirements for use across digital media.
General
- Staying up to date with the latest trends, innovations and practices in digital communications and website management.
- Utilise analytics to assess the effectiveness of digital communications efforts, making data-driven improvements, and horizon scanning for emerging digital innovations to enhance engagement.
- Maintaining The Geological Society's brand identity across our digital channels.
What we’re looking for …
Essential
- Proven experience of working with digital communications channels, including managing and sourcing of content for social media.
- Excellent time management and ability to work to deadlines, prioritising work accordingly.
- Excellent written and verbal communication skills along with high levels of attention to detail.
- Experience creating graphics, editing images, and with planning, delivering and tracking the impact of digital campaigns.
Desirable
- Geoscience background or experience working in science communication.
- Experience using analytics platforms to understand digital content performance e.g. GA4, Hotjar, Fathom, Hootsuite.
- Ability to work with both internal and external stakeholders of varying digital experience.
- A good understanding of copyright and permissions, specifically in relation to visual or digital media.
- Experience with Meta Business, Umbraco, Adestra, or Adobe Creative Suite or Affinity.
- Experience working with brand guidelines.
A bit about us …
The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, click the 'Apply' button above to go through to our website, where you'll find full information on how to apply.
The client requests no contact from agencies or media sales.
Salary: £45,000 - £50,000 FTE (pro-rata)
Contract: 2-3 months, part time (up to 3 days/week)
Location: London (Hybrid –1 day/week in office)
Closing date: Friday 10 October
Benefits: 27 days annual leave 5 additional days at Christmas and Easter, Employee Assistance Programme (mental health, GP access, physio, legal/financial support), Training and development budget
We have an exciting opportunity for an interim Database Manager to join Sense, a national charity supporting people with complex disabilities and those who are deafblind. This is a pivotal time to join the organisation as they embark on a major CRM migration project, transitioning from Raiser’s Edge to Microsoft Dynamics.
In this strategic role, you’ll play a central part in shaping the future of data use across the Engagement Directorate. You’ll be responsible for empowering colleagues to make the most of data for fundraising, engagement, and insight. This is a fantastic opportunity for someone with deep expertise in Dynamics 365 and a passion for driving data-led transformation.
To be successful as the Database Manager, you will need:
- Extensive experience using MS Dynamics
- Proven ability to lead data migration and CRM implementation projects
- Excellent communication and stakeholder engagement abilities
- A strategic mindset with a collaborative and inclusive approach
- Experience in ETL processes, data selections, and compliance with data governance legislation
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2721HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, we reserve the right to end the application period sooner.
Salary: £35-42,000 FTE depending on experience
Reporting to: Head of Funding and Partnerships
Contract: Fixed term 12 months, part-time 0.5 FTE (with the possibility of extension)
Location: UK (Homeworking) - with mandatory attendance at quarterly in person All Team Day in London (travel at own expense)
Unlimit Health
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective nonprofit initiatives, we have received significant funding since our inception including from the UK Department of International Development (DFID), USAID and philanthropic investors.
What we do
Our work includes:
- Evidence-based disease elimination support
- Cross-sectoral health systems strengthening
- Building collaborative partnerships
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:
- Reduced productivity
- Internal organ damage
- Impaired child development
- Reduced school attendance
- Increased risk of HIV in women
- Infertility
Unlimit Health is a UK-based not-for-profit organisation that partners with Ministries of Health across sub-Saharan Africa to design and deliver evidence-based programmes to control and eliminate schistosomiasis, one of the world's most neglected tropical diseases (NTDs). Our work supports country ownership and strengthens national health systems to achieve long-term, sustainable impact.
We are known for our collaborative ethos, strong partnerships, and as a supportive, flexible employer committed to diversity, well-being, and professional development.
The role
This is an opportunity for an experienced trust fundraiser to supercharge Unlimit Health’s trust and foundations income stream through updating and expanding the trust and foundations pipeline, qualifying new potential donors and making initial approaches and funding applications. You will help to secure a modest new business income target for the year 25/26 and lay the foundations for further expansion of the income stream in 26/27 and beyond.
You will be well organised and have excellent research and communication skills, with the tact and tenacity to establish and maintain productive relations with funding organisations of different kinds.
To apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing date: 7th October at 9am
Interview dates: W/C 13th October
Please ensure you are available to attend an interview on these dates.
Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.
Diversity Statement
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
REF-223 979
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 7:15am
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7:00pm to 8:15am (driver)
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9:45pm to 7:15am
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9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
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Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
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Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
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Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
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Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
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Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
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Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
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Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
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Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.
This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).
To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.
To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.
To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.
To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.
To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.
To support and facilitate research projects in partnership with selected universities and care organisations.
To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.
To promote NGH values whilst contributing to the vision and mission of the organisation.
To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.
Key competences and responsibilities:
1. Principle Responsibilities
To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.
To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.
To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.
Lead and manage the team of Household Managers.
Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.
Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework
Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.
Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.
Ensure that there are appropriately skilled and supported designated NGH care leads for the following:
Ø Safe medicines management
Ø Safeguarding
Ø Infection Control
Ø Deprivation of Liberty
Ø Nutrition, Hydration & Tissue Viability
Ø Falls Prevention
Ø Gold Standards Framework for Palliative Care
Ø Research and development
To act at all times as an ambassador for Nightingale Hammerson and its services.
2. Leadership and Management
a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.
b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.
c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.
d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.
e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.
f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.
g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.
h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.
i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.
j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;
k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored.
l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.
m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.
n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.
o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.
3. Clinical Accountabilities
a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.
b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.
c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.
d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.
e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.
f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.
g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.
h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.
i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s
j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.
k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.
l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.
m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.
4. Education, Learning & Research
a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.
b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.
c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.
d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.
e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.
f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.
5. Professional
a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.
c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.
d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.
e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.
f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.
6. Strategic
a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.
b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.
c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.
d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.
e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.
7. General
a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.
b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.
c. Such other duties, within the competence of the post-holder, which may be required from time to time.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.