Mental Health Training Administrator Jobs
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
Location: Work from home, with regular travel around England. Easy access to London is preferable.
Hours: 36 Hours - Full time
We are looking for a Fundraising Officer to lead the administration of CCT’s tiered membership programmes, annual and church-based appeals, legacies, and fundraising events. The Fundraising Officer will also support in the creation of marketing materials to support these initiatives.
Following the growth in audience development through online events and digital activity, CCT welcomed younger and international members and increased the number of donations. We have since witnessed decreased retention rates and are looking to implement methods to increase member and donor acquisition and retention.
The role of the Fundraising Officer is vital to maintaining excellent service delivery across our core fundraising programmes and providing strong supporter care.
This role will support the organisational-wide aim to build a collaborative fundraising culture and ensure CCT’s buildings at risk are sustained for the appreciation and benefit of future generations.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Thursday, 16 May 2024.
The interviews will take place online, using Microsoft Teams, on Thursday, 23 May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What You'll Do:
- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for young people and their families, as well as other local agencies/organisations to effectively support young people transitioning from services.
- Innovation and Development: Channel your passion delivering and promoting Young Persons peer support groups. Work closely with primary care, schools and colleges to promote mental health support available via S&G Mind
Why Join Us:
· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.
In this role you will have opportunity to design and deliver innovative youth support programmes, groups & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.
You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of sessional staff & volunteers.
Initially you will be working remotely via home-based working whilst elop relocates its offices & centre transitioning back to fulltime in-person working & service provision during 2024. Some services are in person in East London.
Full Time: 37 hours per week
You must be available to work Tuesday evenings & once a month on a Sunday afternoon. There will be other evenings and occasional other weekend working required.
Interviews will take place Monday 10 June between 9.15am – 3.00 pm
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Transform lives with The Nehemiah Project! We are seeking a dynamic and compassionate person to join our team as a Recovery Practitioner. This is a full-time permanent position, working Monday to Friday with additional monthly on-call duties. In return, you will receive a salary of £30,759 per annum, be enrolled into our staff health and wellbeing plan, and become part of our Nehemiah culture that is supportive, honest and incredibly rewarding.
If you were working for us, here are some of the things you would have done last week:
- Programme Delivery: You would have taken the lead in planning and delivering our in-house programme that is designed to help our men break free from destructive cycles of behaviour.
- Keywork Support: Your compassionate, well-boundaried approach towards the men you keywork would have supported them in their journey through early recovery and back into society.
- Families Liaison: You would have helped forge strong, lasting connections with residents and their families.
What we are looking for
- Someone who is skilled in delivering a person-centred and trauma-informed approach to their work
- NVQ Level 3 in Health & Social Care or equivalent.
- Provable experience of working with men recovering from addiction.
- Experience in facilitating groups that focus on behavioural change, addiction and other recovery-related activities.
- Excellent communication skills and an understanding of Customer Relationship Management systems (such as Salesforce).
What you can expect from us
- A 35 hour working week Mon-Fri, with an additional monthly paid on-call requirement.
- 25 days annual leave, plus Bank Holidays.
- A contributory pension scheme: Nehemiah will contribute the equivalent of 3% of your annual salary.
- Staff Health Plan that includes insurance and wellbeing packages.
Why Nehemiah?
- Make a direct impact on the lives of those in need and bring positive change to the local community.
- Work with a passionate and talented team committed to our mission.
- Benefit from opportunities for skill development, leadership growth, and career advancement.
- Experience a culture that values innovation and always looks to refine our best practice.
To be considered please submit a CV and Supporting Statement/Expression of Interest
Interviews will be conducted on a rolling basis
This post will require an Enhanced DBS check to be processed for the successful applicant
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our team at Alexandra Wellbeing House, where we're committed to revolutionising
mental health care in partnership with Gloucestershire Health and Care NHS Foundation
Trust.
What You'll Do: -
Collaborative Pathway Development: Partner with Complex Emotional Needs (CEN) team to deliver operational pathways that guide service delivery, ensuring seamless transitions within the Acute Therapy Service (ATS) model.
Empowerment and Support: Serve as a beacon of empowerment and support for individuals accessing our service, providing personalised non-clinical wellbeing support and safety plans tailored to their unique circumstances.
Compassionate Guidance: Offer compassionate guidance and assistance to those navigating acute emotional distress, offering integrated solutions that prioritise their wellbeing and autonomy.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Wellbeing Coach - Job specification
Reports to: Wellbeing Coach Co-ordinator
Location: Maidstone, Ashford and Swale
Hours: Full time, 35 hour week.
Salary: £23,990 pa
Contract Type: Full time, Permanent.
About Mid Kent Mind
We believe in recognising people as unique individuals and not as a diagnosis or a label and that empowerment is key in recovery and maintaining wellbeing. Mid Kent Mind work in the community to promote social inclusion for people who experience mental health problems. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
About the role
Mid Kent Mind runs a wide range of services, including but not limited to, mental health training, wellbeing courses, one-to-one sessions, and social groups. You will be working with both adult and youths in services which focus on nurturing the mental health and wellbeing of our service users in a safe and supportive environment.
You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.
Who you are
· You are an authentic and empathetic communicator with emotional intelligence, you are able to deliver confidently to a wide range of audiences, face to face and virtual delivery.
· You have excellent administrative skills, attention to detail and are rigorous in your task management.
· You have the ability to collect information and create accurate and timely reports, as required.
· You are able to be flexible in response to the organisation’s needs and requirements.
What you will offer us
· You will contribute to the design, development and evaluation of courses and workshops in response to need.
· You will be responsible for your own administration, with accurate data entry and working with a customer relationship management (CRM) system.
· You will be a positive addition to the team and happy to represent Mid Kent Mind.
Key responsibilities
· As one of our Wellbeing Coaches you will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.
· You will plan and prepare a range of engaging online and face to face group sessions, and courses.
· You will conduct wellbeing assessments with our service users.
· You will action safeguarding needs of service users, following MKM’s safeguarding policies and procedures.
· You will work with the team to ensure timely responses to email inboxes, answering phones and greeting visitors.
Mid Kent Mind will consider any reasonable adjustments required by applicants with a disability (as defined under the Equality Act 2010) who meet the requirements of the post to be invited to interview. We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds and applicants with lived experience of mental illness.
Review: this job description is subject to periodic review.
Please read our additional information for details of the application timelines.
Please send a current CV of your recent experience and a statement evidencing how you meet the requirements (no more than two sides of A4). Please be sure you have addressed all the bullet points under ‘Who you are’ and ‘What you will offer us’ in the job description.
The client requests no contact from agencies or media sales.
We are currently in an exciting period of growth as we upscale our delivery to enable more people to enjoy the benefits of cycling.
The Finance Officer is responsible for working within the core Wheels for All team to provide finance team support to the wider programme delivery and national staff team. By working with colleagues to maintain financial systems, accurate record keeping and undertake financial administration they will provide the support required to implement and improve the processes needed to maintain the accurate financial management systems which are crucial to supporting the charity’s mission. This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience. A training package may be available for an applicable accounting qualification.
Salary £25,000- £28,000 FTE, dependent on experience
Hours Full-time, 35 hours per week (1 FTE, will consider PT for the right candidate)
Contract Permanent
Location Warrington Head Office
Annual leave entitlement of 25 days
Application Process
Please apply by sending your CV and a covering letter explaining how you meet the requirements of the role , including ‘Finance Officer’ in the title. Alternative formats are also welcomed e.g. video or audio.
You don’t need to be a cyclist to apply for this role, but you do need to share our passion to deliver our services and enjoy making a difference to people’s lives.
Closing date for applications: Wednesday 15th May 2024 (midnight). If you have any questions or would like to have an informal discussion about the role, please email call 01 9 2 5 5 7 5 6 2 8 or visit our website
The client requests no contact from agencies or media sales.
We're Hiring! Green Space for Health Programme Director (Maternity Cover)
This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.
- Home-based with monthly travel to Oxford (expenses covered)
- Full time (37.5 hours per week)
- Salary: £42,230 per annum (plus contributory pension)
- Fixed term for 8 months (with potential to extend to 12 months subject to funding)
- Apply by midnight 19th May 2024, interviews will take place w/c 3rd June
About the role
This is an exciting senior role for an environmentally committed leader to cover maternity leave. We are looking for someone who can take strategic oversight of our Green Space for Health programme and provide effective management of the project and its staff.
Our Green Space for Health programme helps to realise the value of green space for physical and mental health, both at healthcare sites and in the wider community. Our flagship project, the NHS Forest, promotes tree planting and woodland creation at NHS sites, supporting and encouraging sites to plant and maintain trees through offering free trees and advice. We support NHS sites to develop their greenspace for the benefits of patients, health staff and communities, while improving biodiversity and combatting climate change. We do this by encouraging green space enhancements such as meadow areas, vegetable growing, orchards and therapeutic gardens, as well as supporting the delivery of nature-based interventions for health.
The Green Space for Health Director will oversee the development of the NHS Forest and other Green Space for Health projects, delivering the programme strategy. This will include managing the Green Space for Health team, overseeing the delivery of our funded projects including budget management, coordinating reports to funders and trustees, and taking a strategic lead on the development and funding of the Green Space for Health programme in consultation with other stakeholders. See the full roles and responsibilities below.
The Green Space for Health Director will deliver our programme strategy through fulfilling the following responsibilities:
- Provide line management for the Green Space for Health Team’s 5 staff members. This will include one-to-one meetings, appraisals and regular team meetings.
- Oversee the delivery of the Green Space for Health funded projects, including NHS Forest tree planting projects and our Nature Recovery Ranger programme.
- Raise income for, monitor and oversee the programme budget in consultation with CSH’s fundraising and finance team.
- Coordinate reporting on the programme, including liaising with funders and producing reports for funders and for CSH’s board of trustees.
- Oversee the development and delivery of Green Space for Health training course, working with Green Space for Health staff and with administrative and strategic support from CSH’s education team.
- Work with the team to coordinate the NHS Forest Advisory Group.
- Build partnerships that will further the development of the programme and contribute to fundraising in line with the programme objectives.
- Act as a spokesperson for the programme, including making presentations, responding to media requests and participating in relevant national policy fora, including for the purposes of wider policy development.
- Be an active member of CSH’s senior management team, helping to develop CSH as an organisation, including strategy, employment and oversight.
For more information, please see the full job description and person specification attached or visit our website.
Closing date: 19th May 2024
Interviews: w/c 3rd June 2024
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Fundraising Coordinator to help us manage all of the admin and processes involved with our fundraising activity. This is a new role which is going to be integral to our work. We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We’re growing quickly so we’re looking for an individual who has a hands on approach and a can do attitude!
About the role
As Fundraising Coordinator you will:
- Manage incoming fundraising leads across fundraiser recruitment
- Manage individual fundraising comms from sign up to challenge completion (with support from Marketing and Fundraising Manager)
- Manage individual donor and major donor comms where relevant
- Manage the admin for our Community Fundraising projects (e.g. our 34k Challenge)
- Regularly update our Grant Prospecting database and stay on top of new opportunities and upcoming deadlines
- Maintain our fundraising events calendar
- Produce regular reports from our fundraising platforms (JustGiving, Enthuse, Donr etc.)
- Support social media asset creation for fundraising projects
- Complete research tasks for fundraising event logistics
- Complete reports on fundraising event analysis
- Process and fulfil merchandise orders and manage customer queries
- Stay up-to-date with fundraising trends in the sector
About you
We don’t require applicants to have a degree or a specific amount of experience or years working. If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a start-up fast paced environment, then we’d love to hear from you!
Key attributes we are looking for include:
- Good written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
Training will be given to the right candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting to: Head of Finance and Resources
Responsible for: None
Hours: 36 hours per week (9am-5pm)
Location: The main place of work will be: Orchard House and other locations from time to time.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. It provides a range of
support services in Advocacy, Welfare Benefits, Social Networks, Therapeutic Services, Health and Wellbeing, Social Inclusion, Activities and Information.
Purpose of the role:
The Facilities Officer role is pivotal in overseeing and managing property operations within the UK market. This position is designed to ensure the efficient utilization of properties, adherence to Health and Safety (H&S) regulations, and optimization of net income generated by investment properties. The key objectives of the role align with UK-specific property management and compliance standards.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can, to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.
This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.
The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
About You
- Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
- Recent relevant experience of working in a local Citizens Advice or similar advice setting.
- Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
- Flexibility and willingness to work as part of a team including advice work if required.
- Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
- Ability to communicate effectively both verbally and in writing.
- Proficient in the use of IT systems, including office, case management and benefit calculation systems.
- Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.
Closing date: 20th May 2024
Interview Dates: 23rd May 2024
Job description
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) have been subcontracted by NHS East London Foundation Trust to deliver employment support as part of Tower Hamlets Talking Therapies provision. Tower Hamlets Talking Therapies offers psychological therapies to those in primary care with common mental health disorders. The employment service is funded via the Department of Work and Pensions and Department of Health as part of a national pilot scheme.
Purpose of role
The post holder will operate as part of a team of employment advisors, working closely with clinicians within Tower Hamlets Talking Therapies as well as supporting the independent evaluation. They will offer one to one support to service users to find, return to or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade Unions and employment agencies to keep people in employment as well as securing employment opportunities. This role may be delivered from multiple locations across the borough.
Adopting our organisational culture
We have a strong reputation for delivering high quality Employment in Talking Therapy services and achieving positive recovery outcomes. Our employment advice and support practices are underpinned by our Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Case Management – One to One Support
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Make client referrals to JPM/Charity People mock interview sessions and refer clients to monthly webinars
· Complete vacancy search for allocated sectors as part of the EA Vacancy Bulletin
· Manage allocated service project and work with the team to ensure referrals are received on time
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work closely with local employment support agencies such as the job centre, recruitment consultancies, training and work placement providers to offer suitable opportunities
Stakeholder Engagement and Relationships
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Work closely with local agencies to identify appropriate job vacancies.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
· Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.
· Liaise as appropriate with secondary care mental health services and social services departments.
Administration/General
· Provide a service that is flexible as far as possible in terms of session hours, enabling, where possible, at least some of these sessions to be available outside normal working hours.
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Attend Caseload Management Review meetings with Senior Employment Advisor
· Ensure good communication, planning and workload management.
· Maintain appropriate records/case notes and be administratively self-servicing.
· Screen therapy clients for suitability to Employment Advice Service.
Regulations and governance
· To remain informed of relevant legislation and changes to the benefit system, GDPR and data compliance.
· Maintain confidentiality and ensure that information is stored according to Mind in Tower Hamlets, Newham and Redbridge policies and service guidelines.
General duties required of all MindTHNR Employees
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external meetings, supervision and away days.
· A commitment towards ongoing professional development and participation of training events required by the organisation and role.
· Other than where central administrative support is available, to be administratively self- servicing.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Operations Manager is responsible for Dose of Nature’s day-to-day operational management, providing a welcoming and efficient front face and ensuring organisational effectiveness to support the delivery of Dose of Nature’s strategic objectives. This is an exciting opportunity for an enthusiastic team player to join our warm and friendly charity team on a full-time basis for a period of one year, with the possibility of a part-time position thereafter. Dose of Nature is in an exciting phase as we continue to receive greater funding to expand our reach. The nature of the job responsibilities may require occasional flexible hours, including some evening and weekend hours up to 6 times per year, or adjusted beginning and ending times, for example to support with monthly evening training sessions.
Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature. We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription Programme is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature, and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing. Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.
The role is 37.5 hours per week and will involve working at Pensford Field, Kew, Monday to Wednesday from 9am-5:30pm and from home Thursday and Friday 9-5:30pm.
The details listed below set out the main responsibilities and duties of the post, but are neither exhaustive nor exclusive and the postholder may be required to undertake such other duties and responsibilities as may reasonably be expected of an employee of this grade.
Key responsibilities and duties
• To oversee the smooth running of the studio and field, ensuring Dose of Nature’s operational systems, processes and policies are fit-for-purpose, compliant with current legal requirements and are maintained effectively and efficiently.
• To be the initial point of contact for all enquiries, responding quickly and efficiently to requests for information and other enquiries from a wide range of stakeholders, including clients, volunteer guides and trustees, health professionals, supporters, media, and academic institutions.
• To be the main point of contact for volunteer guides; leading all aspects of the recruitment and induction process with the support from our Senior Administrator; and providing guidance and support to existing guides – including management of the on-going training programme.
• To manage the programme of regular group sessions – ensuring volunteer group leaders and participants have the support they need so the sessions run smoothly; ensuring volunteer group leaders and participants have the support they need so the sessions run smoothly; ensuring dedicated support is in place for each group and proactively managing the seasonal timetable.
• To assist the team in monitoring performance, including preparing internal and external performance reports on a monthly, quarterly and annual basis.
• To manage and oversee the booking system for all client appointments and to support psychologists as appropriate.
• To manage communication and marketing materials, including maintenance of website, developing and updating printed materials including promotional leaflets, training booklets, and weekly timetable communication emails and bi-annual newsletters. Work with Senior Administrator to distribute regular communications and materials and to maintain a dynamic collection of digital copy including photos, videos and media footage.
• To lead community relationship building for Dose of Nature, to include attending promotional and networking events from time to time.
• To assist the Chief Executive in the implementation and continued development of the Growth Strategy, including providing regular updates to trustees.
• To manage the internship and work experience programmes – overseeing recruitment, giving clear guidance on standards and day-to-day management support.
• To ensure statutory compliance with Health and Safety legislation – conducting risk assessments, monitoring performance and reviewing procedures.
• To plan and coordinate regular Dose of Nature community social events, including two half day events and monthly evening events and AGM.
• To monitor monthly spend and budgets including payment of expenses and incoming donations.
Person specification
Education: Educated to degree level or equivalent
Preferred experience (please see * below):
• Experience of setting-up and managing operational systems and processes
• Experiencing of collating, recording and presenting performance data
• Experience of working with vulnerable people
• Fluent English speaker (required)
• Driving licence (essential).
Skills:
• Strong organisational and project management skills – efficient, well-organised, able to prioritise and find practical solutions to issues.
• Well-developed skills in the ability to communicate effectively, orally and in writing – able to present complex information in a concise and accessible manner; write letters and emails; write promotional material; collate reports; proof read.
• Demonstrated ability to provide excellent customer service and always be helpful.
• Confident and polite telephone manner, capable of handling client and supplier interactions professionally.
• Organised and methodical approach to planning and delivery, able to work under own initiative and manage competing priorities
• Good level of IT literacy and competency in Microsoft Office (Excel, Outlook and Word), CRMs, and mobile devices; experience of setting up new systems and processes; competent in data analysis; keen eye for detail.
• High level relationship building and influencing skills – engaging and confident communication style.
• Integrity and experience of dealing appropriately with confidential and sensitive information.
Behaviour:
• Enthusiastic and committed to Dose of Nature’s vision and values – passionate about making a difference to the lives of people who are vulnerable and with mental health issues, through spending time in nature.
• Warm, open and sensitive – able to create rapport, build relationships and inspire confidence.
• Adaptable, flexible and practical – willing to roll sleeves up and do what’s needed to get the job done.
• Committed self-starter – with a can-do attitude towards all tasks, embracing challenges with enthusiasm and determination and able to work on own initiative with minimal supervision.
• Open to learn, receive feedback – committed to own professional development.
• Team player – able to work collaboratively; able to inspire and motivate others.
* If you do not fit all the criteria but have relevant skills and experience that could make you a good fit for the role, then we would love to hear from you. You do not need to have done this exact role before.
Benefits:
• Kind and caring colleagues who work collaboratively as a team.
• Flexibility to work from home for at least 40% of your time.
• Generous holiday entitlement.
• Pension scheme.
To apply to join our team, please submit your CV and a cover letter outlining your experience and suitability for the role.
The client requests no contact from agencies or media sales.
Holloway Road, London base with service delivery in various locations across London boroughs
We are currently seeking dynamic Practitioners to join our Children & Young People’s service (CYPS), working directly with young people affected by domestic abuse.
Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator programmes working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 29 years.
This role requires a good understanding of adolescent development, domestic abuse, child abuse and trauma, and the impacts of these on young people’s development, as well as a good understanding of the nature of domestic violence and its effects on women and children, and on the parent-child relationship. You will have experience of direct work with young people and their parents/carers, working flexibly but robustly and supportively, responding to challenging or harmful behaviour to facilitate change. You will have experience of providing structured one-to-one and/or group work counselling or behavioural change interventions, and of working with both children and adults from diverse backgrounds. You will have an excellent understanding of safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Children’s Services, Schools and Youth Offending Services.
You will have the opportunity to play a key role in developing DVIP’s young people’s services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic violence, in line with RESPECT practice standards. Day to day, you will be working flexibly across a number of locations, including providing outreach in schools and other relevant or referring services, managing referrals, assessing risk and suitability for therapeutic intervention, and engaging families.
In this rewarding role you will be working directly with young people and their parents/carers, delivering structured interventions to increase safety, as well as providing specialist support to other professionals working with families experiencing abuse, through provision of expert consultations and training.
You will be able to work independently and flexibly, including some early evenings if needed, within any London Borough, where DVIP is contracted, for part of the working week. You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.
This is a permanent full time role requiring the post-holder to work 37.5 hours a week.
This is an exciting opportunity to play a key role in facilitating positive change for young people and their families who have been impacted by abuse and violence.
To apply please visit our website. It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
Closing date: 2nd June 2024. However, we reserve the right to close this vacancy earlier than the advertised date if sufficient applications are received.
DVIP are actively seeking to develop a workforce which reflects the diverse communities we work within; we offer flexible working arrangements and ongoing professional development to all staff and volunteers. Applicants who speak another language fluently are particularly welcome. We also welcome applications from those with lived experience and/or who are from a BAME background.
This post is subject to a satisfactory Enhanced DBS Disclosure.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.