Network Development Manager Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is offering an exciting opportunity for a Programme Manager to develop and deliver funded programmes. This 12 month fixed term contract role will work across a variety of projects aimed at improving older people's wellbeing and will partner with teams from across the organisation to develop new programmes responding to the changing needs of older people.
Working closely with Age UK's Network of 130+ local and independent Network Partners, this role will work across the life cycle of projects, ranging from the development of new concepts through to the implementation and delivery of funded projects. The focus of the role will change according to the needs of the department and the needs of older people in the future.
The successful candidate would enjoy taking the initiative in challenging circumstances and working in a fast-paced environment. The candidate will demonstrate a high level of expertise in communication and an understanding of complex stakeholder relationship management with challenges that need to be understood and addressed in a timely manner.
This is an exciting hybrid opportunity, offering flexible working between home and a central London co-working hub.
Must haves:
- Experience of developing new funded programmes, from inception to delivery, including consultation with stakeholders and bid development.
- A substantial and successful track record of programme and project management delivering at all stages.
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross-divisional work.
- Experience of working with and reporting to a diverse range of funders including corporate, health and local authority commissioners, government departments and grant-making bodies.
- Experience of preparing and managing a budget and financial processes.
- Developing and managing successful multi-sector partnerships and relationships.
- Demonstrable people management.
- Ability to communicate with a wide range of people, including external representation of Age UK.
Great to haves:
- Experience of designing and delivering multi-faceted programme evaluations.
- Experience of managing consultants and external agencies.
- Experience of working in charitable sector, and with older people.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- You Did It Awards - recognition awards from £100-250.
- Blue Light Card Scheme
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Corporate Partnerships Account Manager plays a pivotal role in the Fundraising and Communications directorate and is responsible for managing, stewarding, renewing, and growing our corporate partners to meet our fundraising income targets. Our partners range from complex programmatic-focused partners to employee engagement-driven partners and reflect a combination of financial support, skills-based support, and volunteering. The role is varied and requires strong time management, excellent written and verbal communication skills, relationship management, and a deep understanding of industry standards, best practices, and trends. You will be required to engage and influence a wide range of partner stakeholders plus collaborate across our Fundraising and Communication Directorate, Delivery Directorate, and Finance teams to meet the needs of our partners.
Key Responsibilities
Lead the management of our corporate partners, developing and delivering partnership strategies and stewardship plans for each account to deliver against the objectives and meet income targets.
· Work closely with the New Business Senior Manager to ensure the collaborative transition of new partners into account management, liaise with the Volunteering and Events Manager to deliver volunteering opportunities to partners, and the Fundraising Officer to promote challenge events to our partners.
· Support the CEO on the development and management of stewardship for select trustees and senior partner contacts.
· Accurately forecast and manage expenditures for our partners, creating mitigation plans when necessary
· Contribute to the organisation and team’s annual plans, strategies, and budgets.
· Develop, monitor, and maintain systems and processes including Salesforce database, financial accounting, account management plans, contracts, and due diligence.
· Understand and support the vision, mission, and aims of London Youth.
· Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
· Follow our organisations anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
Skills, Knowledge & Expertise
· Excellent relationship management and stewardship resulting in demonstrable account growth.
·Effective account management with six-figure corporate partners.
· Experience using creativity and innovation to diversify income from partners resulting in growth.
·Polished communication and people skills to champion, and act as an ambassador for London Youth in the business world, including preparing and leading presentations.
· Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
· Wide breadth of knowledge of the charity sector, including fundraising standards, best practices, and trends.
· Ability to work independently, multi-task, and prioritise a busy workload.
· Strong written communication skills and experience in developing compelling proposals and collateral.
· Experience working with internal stakeholders teams to help ensure partnership deliverables are met.
· Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery when/if needed.
Attributes and behaviours:
· Passionate and demonstrably committed to improving the lives of young people.
·A commitment to quality and attention to detail.
· Ability to work on your own initiative.
· A highly competent and collaborative team worker.
· Discretion and the ability to maintain confidentiality.
· Willingness to learn new skills.
· Ability to work in a changing and flexible organisation.
About London Youth
We are London Youth: a charity on a mission to support the capital’s youth sector to improve the lives of young people. We do this with and through our members – a network of 600 youth organisations – and at our two outdoor residential centres, Hindleap Warren and Woodrow High House.
Throughout our 135-year history, community youth organisations have provided a constant lifeline and a vital safe space outside the family and formal education, where young people can develop confidence, resilience and skills. Young people need opportunities outside school to have fun with their friends, to make a positive change in their communities and to shape the city they live in.
We look to work with all young people, focusing particularly on those who wouldn’t otherwise have access to the kind of opportunities we offer.
Last year we worked with over 28,100 young people through our sports development, employability, youth action and involvement, mental health, arts and outdoor education programmes. Our member network supported over 575,000 young Londoners. We delivered 149 training sessions to over 1,000 youth professionals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.
Our team is based across England and Wales and work closely with their extensive regional networks of specialist partners, local authorities and support organisations. The charity’s grants empower farming people to become financially resilient, and their expert mental health support builds emotional resilience to help farming people feel better equipped to tackle the many uncertainties and challenges that our farming communities face today.
Summary of the role and key purpose
RABI is seeking a talented and experienced Digital Communications Manager to play a key role in evolving our digital communication strategy and online presence. Reporting to the Head of Communications, the role involves overseeing all aspects of digital communications, managing social media platforms and coordinating the development of engaging content across multiple channels. The Digital Communications Manager will play a vital role in strategizing, executing, and evaluating digital initiatives to effectively convey RABI’s mission and impact, The new role will also project manage the development of a new RABI website.
This is a fantastic opportunity to help transform how RABI delivers its digital communications whilst working as part of a vibrant and supportive Communications team.
Key Responsibilities:
Digital Strategy Development
- Develop and implement a comprehensive digital communications strategy aligned with RABI’s organisational aims.
- Identify new digital trends and technologies to enhance RABI’s digital presence.
Social Media Management
- Manage and grow RABI’s national social media accounts (Twitter, Facebook, Instagram, LinkedIn) to increase quality engagement and followers.
- Develop and own RABI’s social media content calendar, working with internal departments and external partners to ensure monthly content is written and mapped in advance.
- Audit and redesign RABI’s regional and local RABI social media accounts, developing toolkits and guidance for RABI’s Volunteering team.
- Create compelling and shareable content, including graphics, videos, and articles to effectively communicate RABI’s initiatives and success stories.
- Collaborate with RABI partners to create eye-catching social media content for media announcements.
Internal Communications
- Support and help to develop RABI’s internal communications platform.
Website Management and Development
- Project manage the development of a new website for RABI, working closely with the IS team and external web developers to create a multi-purpose site integrated with RABI’s new CRM.
- Oversee the transition to the new website, ensuring a seamless user experience and alignment with RABI’s brand identity.
- Ensure the website is optimised for search engines, accessibility and user engagement.
Content Creation
- Produce and/or share high-quality and engaging digital content, including blog posts, website articles, videos, and infographics, to promote RABI’s programs and events.
- Coordinate with internal teams and external partners to gather content and stories from the farming community.
Data Analysis and Reporting
- Analyse digital communication metrics and use insights to refine strategies, enhance engagement and measure the impact of online initiatives.
- Prepare monthly social media reports for the Head of Communications to share as part of a monthly communications update to staff, highlighting successes and key performance indicators.
Stakeholder Engagement
- Collaborate with internal departments and external agencies to create online campaigns and appeals, driving engagement, support and fundraising opportunities.
- Build and maintain relationships with influencers, ambassadors, partners and supporters to expand RABI’s reach and impact.
Crisis Management
- Monitor social media channels and respond promptly to comments, messages, and inquiries, including managing any negative feedback or crises effectively and professionally.
Key Relationships:
Internal: Communications Team and other relevant departments including Partnerships, Fundraising, Volunteering and Service Delivery.
External: External service providers, partners, and stakeholders in the agricultural sector.
Person Specification:
Essential:
- Bachelor’s degree in Communications, Marketing, Digital Media or a related field.
- Proven experience (minimum 5 years) in digital communications, social media management, content creation, strategy creation and website development.
- Demonstrated experience in project managing website development projects, ensuring successful implementation and seamless user experience.
- Strong understanding of digital marketing principles, including SEO, analytics tools, and emerging trends in the digital space.
- Exceptional writing and editing skills with the ability to produce engaging content tailored for various online platforms and diverse audiences.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Expertise in SEO strategies and implementation to enhance visibility and ranking of RABI’s content.
- Proven ability to collaborate effectively with internal teams and external partners.
- Flexible and adaptable work approach, able to adjust to changing priorities and work independently in a hybrid and remote work environment.
- Prior experience in effectively managing online crises and responding to negative feedback on social media.
Desirable:
- Knowledge and experience of Microsoft Dynamics 365 - Customer Insights.
- Previous experience of using Meltwater.
- Previous experience in a charitable or non-profit organisation.
- Knowledge of the agricultural sector and farming communities.
- Experience in training and capacity-building initiatives.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Partner Quality Manager
Location You will be remote working with occasional travel to meetings and events. UK based roles.
Hours - Full Time (hours are flexible to suit the needs of the charity plus meet a work life balance) – Permanent.
Salary £28k - £30k
Are you a great communicator with experience of managing relationships? Are you happy to work in a busy reactive role managing the expectations of our partners? Are you flexible, empathetic and able to deliver great service?
Fuel Bank Foundation is the only UK charity to focus on the challenges of people living in fuel crisis. We provide emergency financial support through our network of partners who identify people who cannot afford to pre-pay for their energy.
As the Regional Partner Quality Manager, your role is to ensure that the delivery of the partner expectations is met. This will be achieved through strong relationship management and working closely with stakeholders across the organisation. You will be a team player with excellent communication and organisational skills who is looking to work within a growing charity.
Some of the key responsibilities in the role are:
· To manage relationships with Fuel Bank Foundation partners in your region.
· Working with a team of stakeholders across the organisation to ensure the partner experience is delivered to the highest standard.
· You will be the point of escalation for partners, offering full support as and when required.
· To support all partners with training, including in person and online training.
· To monitor the partners, use and produce reports.
· To address all issues before escalation.
· Identifying opportunities to expand our partner network.
· Engage with partners through all lines of communication and also to attend events.
· Performing the administrative tasks required to manage partnerships.
· Be proactive in putting forward continuous improvement ideas.
We are looking for someone who is a great communicator, is results focused and holds strong organisational skills. You must enjoy working with a team and be able to manage your own time. You will hold strong administration skills with experience of using Microsoft Office for documentation and presentations.
An understanding of the energy or this charity sector would be desirable but is not essential.
Plus, experience of working with volunteers would be a strong advantage.
What will you receive in return:
· Support from a team of like-minded individuals who will support you to succeed in the role.
· Annual leave entitlement of 27.5 days (pro rata) plus bank holidays plus the option to buy/sell extra days.
· A flexible working week to ensure work life balance.
· Enhanced pension contributions.
· Equal opportunity employers.
· Full onboarding programme with ongoing training and development opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Head of Sales and Marketing (Partnership Development)
Salary: £46,022 to £53,139 full time equivalent
Hours: Part time/Full time (minimum 4 days per week)
Location: Hybrid/London (office move within London due in June 2024), with minimum two days per week in the office during term time.
We would consider reduced office days for a successful candidate based in one of our target regions across the north and midlands. Travel throughout England is a requirement of this role.
Contract: Permanent
Benefits: 25 days annual leave, bank holidays and up to 3 days Christmas leave; Employer-matched Royal London Pension Plan of up to 5% of basic salary; Private health insurance
We are looking for an ambitious and driven sales and marketing leader to play a central role in the next stage of Challenge Partners’ development and growth.
Established by headteachers in 2011, Challenge Partners is an education charity with a mission to reduce educational inequality and improve the life chances of all children. We do this by accelerating school improvement, leadership development, and pupil progress across the 575 schools in our partnership. We share excellent practice between schools and trusts through rigorous peer reviews, tailored school improvement programmes, and national and local collaboration.
By driving our sales and marketing activity, you will deliver a crucial strand of our ambitious strategy to enhance and extend Challenge Partners to benefit 500,000 pupils each year by 2027. Reporting to the Chief Executive, your main objective will be to inspire schools and trusts to join Challenge Partners. You will do this by leading a small sales and marketing team, and personally securing sales. You will also be responsible for enhancing our brand, PR and communications, and will support our fundraising efforts.
You will be the sales and marketing expert in the organisation, with good commercial sense and sensitivity to the sector. You will be able to design, execute and monitor impactful campaigns to help us reach new schools and trusts. You will have the personal credibility to win the confidence of school and trust leaders and the tenacity to convert interest into sales.
You will be a strong and highly skilled communicator with excellent interpersonal skills and ability to develop and strengthen new and existing relationships. As a confident public speaker, you will engage and inspire audiences of school and trust leaders. As a senior leader you will have a track record of building, managing and developing high-performing teams and play an important role on our Leadership Team in steering the organisation and upholding our culture.
It’s not all about the strategic. We are a small, but diverse and dynamic team. We expect everyone in the central team to get stuck in, so you will need to be comfortable to both set the strategy and ‘do the do’ in the functions you oversee.
We would really welcome your application (via BeApplied) if you want to make a difference to children’s lives and are an experienced marketing and sales specialist within the education sector.
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
As part of our commitment to fairer recruitment, all applications must be made through BeApplied. The information you provide will be treated as strictly confidential.
No agencies please.
Closing Date: Monday 15th April, 9.00am
First round interviews to be held virtually 17th and 18th April
Second round interviews in person Friday 26 April
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Team. This role will require the successful candidate to be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled.
The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
Role Requirements
Operational Management
- Manage the generation and distribution of stock, including organising the logistics for van deliveries and collections to meet both shops and customer requirements.
- Support the development and optimisation of the Redhill distribution hub.
- Manage key internal and external stakeholders including suppliers, landlords and internal support teams, ensuring that an efficient and compliant service is maintained.
- Research opportunities to reduce waste and disposal costs and introduce new/improved sources of recycling.
- Develop proposals to improve the operational management of the retail team in support of the retail strategy.
- Work with the Head of Retail and Retail Sales Manager to host Retail Sales Meetings, engaging the team with the broader aims of the charity.
Income Generation
- Manage the full gift aid claim process, working with colleagues and shops managers to optimise gift aid conversion rates.
- Manage the shops e-commerce and online operations, research and implement associated platforms.
- Support sales promotions and seasonal changes across the chain of shops.
- Support colleagues to develop opportunities for niche sales offers.
- Regularly review shops departmental sales performance to support sourcing and supply of specific stock.
- Working with fundraising colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.
Standards and Compliance
- Manage full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Deliver and manage internal and external audit processes working with Retail Sales Manager and Head of Retail to ensure that all audit actions and recommendations are delivered by the team.
- Adhere to the policies and procedures of The Children’s Trust.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You’ll be the driving force behind psychology careers guidance, by delivering the BPS careers strategy and expanding opportunities for aspiring and qualified psychologists at every stage of their professional journey.
From undergraduate to chartered status, you'll provide them with relevant and engaging career information across diverse pathways, including research and practitioner psychology, new workforce roles supporting the NHS long-term plan, and psychology graduates working in other commercial settings.
Leading our student ambassador program, you’ll recruit and empower students to promote BPS within their universities and collaborate with the student committee to design a strategy and help them deliver their objectives.
Hosting regular career events, such as the Psychology Careers Festival, you'll leverage expertise from our membership and employer networks to provide comprehensive and engaging programs.
Your impact will extend to fostering relationships with educational institutions and employers, identifying collaboration opportunities to meet workforce demands, and working with our member networks to represent the various domains of psychology to aspiring psychologists.
You’ll have proven experience in careers advice, with strong leadership skills to build stakeholder and student relationships, and will manage a diverse portfolio of content creation and event management.
Join us in driving meaningful change within the BPS community, empowering psychologists to make informed career choices.
We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
How to apply.
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job description.
The closing date for applications is 11.59pm on Sunday 07 April 2024
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
We reserve the right to close this vacancy early if a sufficient number of suitable applications for the role are received. Therefore, if you are interested, please submit your application as early as possible.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
The client requests no contact from agencies or media sales.
Salary: up to £50,000 per annum DOE
Location: Hybrid - working in Tyseley, Birmingham & home working
Contract type: Permanent
Hours: Full time - 36.5 Monday - Friday
Introduction to the role
This role will ensure that we are developing partnerships and applying for new funding in line with our business objective and values. We need to ensure that we are maximising our future income potential for new business as well as securing income to continue existing business. This role will work closely with the CEO and other business development colleagues to ensure that TAWS optimises opportunities nationally and regionally as well as across the breadth of the current and future delivery range. You will lead, plan and secure new business in these areas as well as provide line management for a small team of bid writers based nationally.
You will report into the CEO and work closely with senior colleagues across the organisation. You will work in close contact with internal colleagues such as CEO/ business development colleagues/ comms colleagues/ and delivery teams in West Midlands and Essex. Your role will work very closely with head of finance in establishing a clear and reliable pipeline for business opportunities and funding sources going forward.
The main purpose of the role will be to coordinate bids that are effective, well costed, realistic and in line business needs and values, and that we are suitably placed to participate effectively in key partnerships nationally, regionally and locally to ensure that we are able to embed in business areas and build effective partnerships for collaborative larger bids.
Main duties
- Undertake horizon scanning with the leads of the business development areas to ensure we understand key opportunities and are embedded in key partnerships at a national and local level.
- Work with colleagues on a joined up business development approach to secure new business and contracts
- Increase the number, range, and value of contracts secured in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up to date market and academic research available on the CRM and other systems within the team
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by relevant reviews and updates
- Manage the bid writing team, oversee and strengthen our current funding operations
- Build on the existing portfolio of funding, which includes statutory and commercial tenders, as well as grant funding
- Ensure existing funding relationships are positively maintained, and relationships with commissioners are effectively managed, undertaking high-level representation when required
- Lead on the preparation of major funding proposals
- Track and report on external fundraising trends and help teams match opportunities with strategic priorities
- Proactively manage the organisational funding pipeline of opportunities and rolling submissions, as a tool for planning and decision-making
- Ensure funding perspectives are integrated into programme-level strategic plans
- Support the organisation to realise its income targets
- Inspire and manage the bid writing team so that they are motivated, flexible and collaborative in their approach
- Cultivate relationships with programme leads and support them to develop new projects and services with appropriate funding strategies; Achieve quality proposal submissions, including sign-off responsibility
- Ensure effective grant management
- To provide overall strategic guidance and leadership of approaches to the development of new business across a range of stakeholders internally and externally. Ensuring that staff working in these business development areas are aware of our values and principles about this work and linked into best practice groups that help them to develop their skills, both internally and externally.
- Ensure evaluation and insight is used effectively in reporting internally, to funders, partners and to stakeholders
- Maintain an in-depth, up-to-date knowledge of the key policy areas relevant to our work, including work across all of our delivery areas and ensure an up to date knowledge of funding issues, patterns and opportunities.
Knowledge,skills and experience
- Ability to research and do horizon scanning
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Track record of successfully supporting, motivating, mentoring and managing colleagues
- Experience of developing and delivering on fundraising strategies
- record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of planning and managing budgets
- Must be able to work collaboratively internally and externally within the business setting
- Must have clear understanding of the challenges of this business sector
- Previous experience of developing new business opportunities- including partnerships; collaborations and networking; horizon scanning; strategic positioning; developing collaborations; managing new business to inception;
- Experience of overseeing the analysis and further development of existing business
- Project management experience, including design and development, planning, resource allocation, time, budget and risk management and evaluation of impact and outcomes.
- Previous experience of working in community development and previous experience of delivering high quality interventions, ideally in deprived community settings.
- Experience of line- managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development work.
- Experience of influencing and matrix management would be preferable
- Leadership ability, with the confidence and skill to influence and persuade others across multiple disciplines and arenas.
- Experience encouraging diverse communities to come together - building trust and participation.
- Experience of working with a range of stakeholders with the ability to influence and persuade others
- Ability to work autonomously and collaboratively in a dynamic, fast paced and challenging environment and able to prioritise work under pressure and adapt to new models of working
- Excellent communicator, track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of overseeing the analysis and further development of existing business
Closing date: Friday 29th March 2024 at midnight
Interview date: 1st Interview 4th April 2024
2nd Interview: 12th April 2024
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
The post-holder will have ongoing responsibility for developing and co-ordinating an ambitious individual giving programme accross all channels. The role will lead on the implementation of fundraising products to engage new audiences and appeal to existing supporters. Helping to drive and deliver our ambitious fundraising strategy to transform the lives of millions of people living with neurological and neuromuscular conditions, the Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of new and existing supporters.
Reporting to the Director of Fundraising, the post holder will work closely with colleagues accross the team to create, test, monitor and evaluate campaigns and to ensure that supporters have a positive experience of the charity. The post-holder will plan and develop ongoing acquisition and stewardship campaigns as well as playing an important role in a major capital appeal. This is an opportunity to join a fast growing organisation at an exciting time. The individual giving programme is full of potential and we are ready to take it to the next level.
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 – now 5 years in a row!
Working in a business partnering role with colleagues across the Dimensions group, the Business Development Manager (BDM) will lead on growth within the region(s) / subsidiaries they are affiliated with, and in support of other regions where required, in service of the Group growth plan. This roles focus would be in supporting our London and East Region.
The BDM is responsible for promoting Dimensions as a provider of choice for commissioners, individuals and families; and for fostering a culture of development, creating strong relationships with internal and external stakeholders.
This role is home based, requiring you to live within the London & East Region, with some travel expected within the region. 1-2 days mainly Greater London and surrounding counties, as well as to group wide meetings in locations such as Birmingham or London.
Interviews will take place across the 22nd,23rd & 24th April via Microsoft teams.
About the role
Your main duties will include:
- Evaluate and prioritise Business Development (BD) opportunities within the framework of area, regional and Group growth plans, in line with Group strategy, in partnership with Operations Directors, Managing Directors, Head of BD, and wider BD team members.
- Have oversight of bids and tenders, taking responsibility for critical appraisal, including go/no go decisions; working in partnership with the Tender & Bids Team, BD Co-ordinators, Operations and Finance to deliver winning submissions that promote the Dimensions brand and differentiate us from our competitors.
- Ensure a focus on account management, with an overview of all regional partnerships, working with colleagues to deliver a coherent approach to partnership development and external relationship management.
- Carry out market intelligence, competitor analysis and horizon scanning to identify opportunities for growth, product development, pricing strategies, guide prioritisation and decision-making processes.
About you
The successful applicant will have:
- Experience of negotiating and developing effective partnership working relationships
- Able to network and build positive relations with customers and stakeholders
- Knowledge of social care commissioning and procurement systems and practices
- Understanding of how to stimulate the market and pre-engage commissioners
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Join us as a Senior New Partnerships Manager to develop new corporate partnerships that help make a brighter future for dogs in the UK and around the world.
About this Job:
As Senior New Partnerships Manager, you will:
- Develop and execute innovative sector strategies aligned with our organizational objectives.
- Build networks with internal stakeholders and key decision-makers within businesses to foster long-term partnerships and maximize impact.
- Develop compelling partnership propositions, proposals, and presentations for corporate prospects, ensuring alignment with our values and industry standards.
- Identify and cultivate a pipeline of prospect corporate partners within priority sectors, which are aligned with our mission and include a diverse range of income generating mechanisms such as cause-related marketing, brand campaigns, consultancy services, staff engagement, sponsorships and more.
- Play an active role in winning new partnerships to support our international work to champion dog welfare and eliminate rabies globally.
- Line manage the performance and professional development of a New Partnerships Manager, ensuring they are motivated to achieve and exceed financial targets.
About You:
As a seasoned leader with a stellar track record in developing 6-7 figure new corporate partnerships within a charity setting, you will be adept at identifying and cultivating a pipeline of prospects, crafting compelling and emotionally resonant propositions and proposals tailored to a corporate audience, and influencing and negotiating with senior business decision-makers. Your efforts will align seamlessly with our mission, ethical guidelines and industry best practices.
What does this team do?
Dogs Trust are reliant on voluntary donations to continue our work. As part of this, we build corporate partnerships with businesses that help the organisation to generate income, save on core costs and achieve organisational objectives. Whilst we already generate significant income through our existing partnerships with businesses, we have big ambitions to increase our income from companies to support our work to help dogs in the UK and around the world.
Why Dogs Trust?
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting their owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
In return for all of this, we have an enticing benefits package, which includes excellent annual leave, pension allowances, Perkbox and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dogs!
Apply now and become a pivotal force in our transformative mission - to be the change-maker for dogs everywhere.
Context and Background
The NSPCC’s vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision. We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:
1. Everyone plays their part to prevent child abuse: we’ll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
2. Every child is safe online: together, we’ll transform the online world, so it’s safe for every child to go online.
3. Children feel safe, listened to, and supported: more children will be able to speak out, so they feel safe, listened to, and understood – and abuse doesn’t shape their future.
The Policy and Public Affairs (PAPA) team is part of the Strategy and Knowledge Directorate at the NSPCC. The Directorate exists to help shape the world around us – and what the NSPCC does – so that it reflects what we have learned and can help keep children safe from abuse.
The Policy and Public Affairs team works across the four nations of the UK to influence legislation, policy and practice to ensure they are as effective as possible in preventing harm and abuse of children. We develop and hold the NSPCC’s positions on key public policy issues and harness these to influence policy makers and external stakeholders across the UK. We focus on policy priorities through our five core workstreams: the child protection system and children’s social care; early years and health; child sexual abuse; online safety; and young victims and witnesses.
We are recruiting a Policy and Regulatory Manager to play a central role in delivering our strategic ambitions to transform the online world so it safe for children. The post holder will play a management role in the high performing PAPA team which has a track record of successful influencing to ensure legal, policy and regulatory frameworks are fit for purpose in preventing, responding, and tackling child abuse and neglect.
The Policy and Regulatory Manager will spearhead our policy and influencing activity to make the Online Safety Act work for children. This will include delivering our regulatory strategy. They will be responsible for leading policy projects that contribute towards the NSPCC’s strategic objectives, using their skills and experience to strengthen our impact on public policy and regulatory decisions. In turn, they will make a significant contribution to keeping children safe.
They will play a key role in delivering our policy and influencing activity with figures in government departments, regulators, and civil society, with regular liaison with industry, and other sectoral experts.
The Policy and Regulatory Manager will manage cross-cutting projects across directorates, ensuring we can amplify the voice of the child by channelling the expertise held across the NSPCC’s policy, research, and knowledge teams, and from our wider services.
They will be responsible for line managing two policy and public affairs team members and supporting them to develop robust policy and regulatory analysis.
The successful candidate will have a good understanding of online harms or related public policy areas and in-depth knowledge of regulatory structures and processes from experience of working in regulated sectors or for a regulator.
Job purpose
The Policy and Regulatory Manager will deliver public policy projects to support the NSPCC’s strategic objective to transform online protections for children. They will use their skills and experience to strengthen the NSPCC’s impact on public policy and online safety regulation.
The Manager will ensure our policy calls are robust and well-evidenced and develop policy strategies and regulatory liaison to leverage our expertise and secure necessary changes to legislation, regulation, and industry practices.
They will develop impactful and influential relationships with regulators, and with senior stakeholders across Government, parliament, industry, and civil society to inform crucial decisions about legislation and regulatory design, and in turn, the development of regulatory schemes.
The Policy and Regulatory Manager will play a lead role in delivering the NSPCC’s strategy of amplifying the voices and experience of children. The postholder will lead our regulatory engagement and will leverage our research and insight to influence the shape of regulation. This will include representing the NSPCCs views on the design of the online safety regulatory framework and responding to formal consultation.
They will play a leading role within the child safety online (CSO) workstream within the wider Policy and Public Affairs team and will line manage members of staff and help them develop their policy and public affairs skill sets.
Key relationships - Internal
· Reports to Associate Head, Policy and Public Affairs - Child Safety Online
· To line manage a Senior Policy and Public Affairs Officer (in post) and a Policy and Public Affairs Officer (recruiting)
· Colleagues in the London-based Policy and Public Affairs team
· The Policy and Public Affairs teams in Scotland, Wales, and Northern Ireland
· Colleagues in the Strategy and Knowledge directorate including the CSO Solutions Labs
· Media and Campaigns teams
· Services Directorate
· NSPCC Senior Management and trustees, including Policy Committee
Key relationships - External
· Key civil servants in central government departments (such as the Department for Science, Innovation and Technology)
· Regulators (Ofcom, Information Commissioner)
· Technology companies, including social media and gaming companies
· Civil society organisations working on online harms
· Law enforcement agencies e.g., National Crime Agency
· Other children’s charities
· Parliamentarians
Main duties and responsibilities
Policy and influencing
· Develop and deliver effective regulatory strategies which; identify achievable goals and objectives are underpinned by robust, evidence-based policy positions are high quality, impactful and support the NSPCC’s strategy ambition to transform the online world so that it is safe for children.
· Lead the NSPCCs thinking and approach to Ofcom’s codes of practices.
· Lead and oversee the development of high-quality public policy development and influencing projects to deliver strategic, high impact policy outcomes
· Build excellent relationships with civil service, parliamentary, industry and civil society stakeholders, and leverage these to deliver high impact policy change
· Deliver persuasive, evidenced policy interventions to ensure child-centred decisions on regulatory design and delivery
Leadership and representing the NSPCC
· Provide leadership, direction, and line management to two policy and public affairs team members
· Be a key point of contact for internal and external requests for information and advice about NSPCC’s positions on complex technological and regulatory positions
· Use strong project management skills to plan the delivery of policy development and aligned public affairs work, planning both your and colleagues’ time effectively
· Work closely with Press and Campaigns teams to deliver effective and authoritative external messaging, and manage cross-cutting projects across directorates
· Represent the NSPCC on relevant issues and where appropriate, act as spokesperson for the NSPCC including through the media.
Responsibilities for all Staff within the Strategy and Knowledge Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· To maintain an overview of child protection policy and practice
· To maintain an awareness of own and other’s health and safety and comply with NSPCC’s Health and Safety procedures
· An active commitment to promoting ED&I, safeguarding and trauma informed practice
· An agile approach to work
· To maintain and develop competence in the use of IT systems
Person specification
· Strong support for NSPCC’s mission and values.
· Excellent understanding of online safety, child protection, tech regulation or related public policy areas.
· Exceptional communication and interpersonal skills, with the clear ability to influence a wide range of audiences verbally and in writing, and to tailor information to different audiences.
· Strong analytical skills, with an ability to interpret a range of data and research to design compelling, evidence-based policy solutions
· Excellent policy development skills, including being able to draw up credible positions and policy interventions on complex and highly nuanced subject matter
· Excellent stakeholder and persuasive skills, with evidence of delivering tangible change through influencing key relationships (including with regulators, government and industry), forming tactical and strategic networks, and leveraging political and external dynamics
· Evidence of team management skills and experience of managing complex and competing projects with a strong track record for delivery at speed and under pressure, responding to tight external deadlines.
· An inspiring team player, with a collaborative and flexible approach and the ability to work across teams and directorates well
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Portobello Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Portobello Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time across a flexible seven day rota
Salary
£23,933 dependent on experience, plus OTE Bonus
Location
Portobello
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.