Operation director jobs in london, greater london

Director

1st Place

£70,000

Full-time, permanent

London SE5 and SE17 with some remote working

1st Place is a local success story. Born out of the vision from parents and children in 2005, we are now the recognised voluntary sector provider of early years and Best Start Family Hub services in Southwark.

We are first and foremost a hub of support for families with young children, from birth to rising five years and beyond which enables both children and parents to thrive. This includes health, parenting, as well as early years education through open access services and our highly regarded day nurseries. 

The challenges facing the families and communities we serve are ever present. We live in economically difficult times, which impacts the greatest on people who are already disadvantaged.

We seek a new Director who can take us forward to achieve even more and expand our geographical reach within the borough. This will be done only through vision and by partnering with other local providers of complementary services, commissioners and other potential funders of who there are many and as yet untapped.

You will bring the inspiring leadership, strategic foresight, and operational oversight that ensures that 1st Place continues to be “the place where children and families come first, the place where caring for the environment is second nature” and that we continue to be the go-to choice provider for partners, commissioners and funders.

1st Place is now a complex operation with many moving parts. You will need to be both strategic and outward facing as well as be ‘hands on’ in interacting with the children and families we work with and provide the visible leadership to staff and volunteers to enable them to continue to excel in OFSTED inspection, contract reviews and charity regulation.

Drive Head of Operations

£56,959.05 - £59,180.45

A London Weighting allowance of £3,299 will be applied for those living in London

37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed

Remote with travel throughout the UK

Permanent subject to funding

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. 

In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change. 

The Drive Head of Operations will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership's core mission. 

The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.

How to apply

Application is by way of CV with a Supporting Statement. 

Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:

· Why you are interested in this job

· Your experience, knowledge, skills, abilities and attitude in relation to the person specification 

Selection process and timescales

Closing date: Midnight Sunday 16th November

Preliminary interview with NFP: Wednesday 26th and Thursday 27th November

First interview: Monday 8th December

Final interview: Week commencing 15th December

The Duke of Edinburgh’s Award exists to support young people to build life-long beliefs in themselves; supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had. 
 

Young people today are navigating an unprecedented combination of challenges. Our ambition is to ensure that every young person has the chance to build the essential skills, confidence, and resilience needed to succeed in both life and work. Through our bold Youth Without Limits strategy, we are committed to making the Award accessible to all especially those from underrepresented communities. 
 

We are now seeking a Director for Wales to join our energetic and forward-thinking team. In this key leadership role, you will be instrumental in leading the delivery of DofE across Wales. The position combines operational leadership with strategic policy engagement, aligning our work with Welsh Government priorities and propelling our long-term growth strategy to broaden access and opportunity for young people.
 

 Key Responsibilities
 

Operational Leadership
 

• Lead and inspire the Wales Team and delivery network, fostering a high-performing, inclusive culture.
• Build strategic relationships across government, education, and voluntary sectors to champion accessibility and inclusion.
• Deliver KPIs aligned with Welsh Government priorities and DofE’s strategic goals.
• Ensure safeguarding and data protection compliance, placing young people’s safety at the heart of all activity.
• Oversee licensing, quality assurance, and support for delivery partners and volunteers.
• Manage financial operations and mitigate key risks.
• Collaborate with UK-wide Directors to ensure strategic alignment and share best practices.
• Drive cross-departmental collaboration across the DofE with a particular focus on collaborative working with Strategic Programmes, Quality and Compliance, External Affairs, and Fundraising teams.

Strategic Policy & Influencing
 

• Represent DofE in national forums and advisory groups to amplify our voice and impact.
• Align UK-wide strategy with relevant Welsh Government frameworks.
• Influence policy agendas in education, youth work, skills development, and inclusion.
• Strengthen relationships across youth and education sectors to enhance reach and sustainability.

Partnership Cultivation & Fundraising Support
 

• Partner with the central fundraising team to support donor engagement and initiatives.
• Cultivate relationships with Welsh donors, funders, and supporters.
• Provide strategic insight to inform fundraising and partnership development.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
 

The deadline for applying for this role is: 18th November - Midnight
 

1st  interviews will take place on: WC 1st December - to be held virtually 
 

2nd interviews will take place on: 12th December  - to be held in person at a  location in Wales.  (Venue will be confirmed at invitation)

N.B. additional interviews  may be required. 

Finance & HR Manager

Contract: 12 Month (view to extend)
Function/Team: Development
Location: London, UK
Hours: Part-time (3-4 days/week)

Reporting to: Director of Development

Salary: £33,410 - £36,678 (pro rata)

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

The Finance & HR Manager will sit within the Development Team to support the smooth and efficient operation of the charity. This role will assist in managing financial processes and lead on recruitment, HR policies, and people operations — helping to maintain a transparent, inclusive, and positive working environment.

This position is ideal for someone seeking part-time work who holds either a finance assistant qualification or an accountancy qualification. Candidates with a finance assistant background will work closely with the finance department of our parent organisation, Oasis, to manage accounts and financial operations. Those with full accountancy qualifications may take direct ownership of financial oversight.

Finance

· Support the Operations Officer to reconcile transactions, issue invoices, process payments, and file quarterly Gift Aid claims.

· Oversee and manage Xero, ensuring all transactions are accurately coded and financial reporting is transparent and up to date.

· Prepare regular cash flow statements, budgets, and financial position reports for the Senior Leadership Team to support data-driven decision-making.

· Actively monitor income and expenditure, making recommendations to ensure financial sustainability and strategic use of resources.

· Manage STOP THE TRAFFIK’s bank accounts, ensuring the safe handling and ethical investment of reserves.

· Produce quarterly financial papers for the Board of Trustees and lead on the annual audit process, preparing all necessary documentation for external auditors.

· Liaise with the Oasis finance department (where relevant) to ensure smooth coordination of accounting processes and compliance with organisational standards.

Human Resources & Data Protection

· Lead the annual review of all organisational policies, ensuring they reflect current legislation and best practice, with support from the Operations Officer.

· Oversee recruitment processes, supporting hiring managers to ensure equitable, transparent, and inclusive hiring practices.

· Coordinate quarterly team surveys, analyse feedback, and make recommendations to strengthen workplace culture and wellbeing.

· Support the Executive Team in delivering STOP THE TRAFFIK’s people strategy, fostering a positive, collaborative, and high-performing working environment.

· Serve as the organisation’s Data Protection Officer (DPO), getting pro-bono advice from our network where needed for support.

Pro-bono Legal Coordination

· Manage network of pro-bono legal advisors to oversee all organisational contracts with partners, ensuring they align with key terms agreed with Senior Leadership and our Risk Committee, supported by the Director of Development.

· Responsible for managing our internal legal sign-off process, and ensuring all legal requests are managed in an accurate and timely manner.

Note that while this is a broad list, you will be supported by our parent company’s financial team who will continue to manage payroll and HR records.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday December 5th.

We cannot sponsor applicants at this time.

Registered Charity No. 1127321

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.

Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse. 

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive. 

Our strategy 

We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth. 

Director of Fundraising - role details 

Benefits 

• Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant) 

• Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days) 

• Training and Development (CPD): £1000 per year 

• Company Pension 

• Death in Service Insurance Cover 

• Well-being and Company Events 

• Health benefits package 

Responsibilities and Duties 

• Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.

• Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.

• Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.

• Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation 

• Line manage a small fundraising team 

Essential Skills, knowledge, and behaviours: 

• Proven track record of developing and delivering successful fundraising strategies at a senior level. 

• Proven track record of meeting or exceeding income targets across multiple income streams. 

• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising 

• Strong leadership and people management skills with experience of developing high-performing teams 

• Excellent relationship-building skills with the ability to engage a wide range of stakeholders 

• Financial acumen, including budgeting, reporting, and performance analysis 

• Exceptional written and verbal communication skills, including bid writing and donor presentations 

• Strategic thinker with a proactive, innovative, and resilient approach 

Applications close 9am 17th November 2025 

Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025 

About Planet Patrol

Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.

About the role

As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad. 

About you

The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.

Your top qualities as a leader

• Ambitious
• Collaborative
• Agile
• Resilient
• Resourceful

Key Responsibilities

Funding Development + Stakeholder Relationships (40%): 

• Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years. 
• Strategic understanding and experience of competitive and fast changing charitable financial landscape. 
• Build and maintain strong partnerships with funders and other voluntary sector organisations.
• Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately. 

Operational Leadership including Compliance + Budgetary Control (30%): 

• Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation. 
• Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
• Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
• Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
• Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work. 

Team + Performance Management (30%): 

• Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment. 
• Oversee the team to deliver comprehensive planning and reporting.
• Set benchmarks, monitor performance, and develop a culture of continuous improvement. 
• Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.

Person Specification 

The role is for up to 30 hours a week over 4 days - for the right person we would consider fewer hours. If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you. 

Essential Experience and Ability

• Senior management experience working within a small charity or Community Interest Company (CIC).
• Track record of driving operational excellence, including organisational finances and resources.
• Experience of line management, team development and performance management.
• Experience of securing sustainable and diverse revenue streams; including  multi-year, strategic deals worth six-and-seven figures. 
• Proactive approach to risk management and maintaining compliance.
• Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
• Experience of working with a range of stakeholders and managing stakeholder relationships.
• Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change. 
• Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines. 
• Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
• Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
• Passionate about the environment and the importance of citizen science.
• A commitment to diversity, equality and inclusion.
• Legal right to work in the UK without visa sponsorship.

What we offer

Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.

Application details

If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.

Please submit your CV, LinkedIn profile and answers to the four questions listed on the application page. We are unable to process applications which are not complete.

Applications close midnight Sunday 23 November. 

First stage interviews will be held virtually on Wednesday 26 November.

Second stage interviews will be held in person on Wednesday 3 December.

Hours: 37.5 per week (Monday to Friday) 
Salary: £29,765 + £3,000 South East Weighting per annum  
Contract: Full-time, permanent 

We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals. 

Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none. 

 You will need to have: 

• Excellent organisational and administrative skills. 

• Experience of leading and motivating a team. 

• Strong interpersonal and communication skills. 

• Good working knowledge of Microsoft Office and familiarity with accounting processes. 

• The ability to work both independently and collaboratively. 

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos. 

Applications will be reviewed upon receipt. 

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We are looking for an experienced and passionate Research & Operations Manager to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continue to grow.

How you will make a difference

We are looking for a Research and Operations Manager to join our passionate fundraising team. You will play a pivotal role in driving high-value fundraising outcomes across Rethink Mental Illness and Mental Health UK by delivering a strategic, insight-led approach to prospect research and portfolio management.

Managing the Senior Philanthropy and Research Officer you will oversee the identification, qualification and prioritisation of prospects across Philanthropy, Trusts & Grants and Corporate Partnerships. You will lead on due diligence processes, prospect pipeline management, connection mapping and the development of systems and tools that enable data-driven decision-making. Working closely with senior fundraisers and the Interim Head of Trusts and Philanthropy, you will ensure teams have the intelligence and insights needed to build strong, meaningful donor relationships.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note, we have received a large number of strong applications and will therefore be closing the advert early at midnight on Sunday 16th November.

Chief Executive Officer

Wandsworth Community Transport (WCT)

• Based in Balham, London SW12 9PZ (on site).
• Full-time Hours: 35 per week (flexibility required).
• Salary: £50,000–£65,000 (depending on experience).

• Closing Date: 8th December 2025.

The Role: Chief Executive Officer

We are seeking a Chief Executive Officer to provide inspirational leadership and strategic direction for WCT. You will work closely with the Management Committee, staff, volunteers, and partners to ensure our services continue to thrive and adapt to the changing needs of the community.

This is a varied and rewarding role that requires a balance of strategic vision, financial acumen, operational oversight, and strong external engagement. You will represent WCT locally and nationally, build new partnerships, and ensure we remain a trusted and valued part of the community transport movement.

Job Description

Key areas of responsibility:

1. Leadership & Strategy
• Provide overall leadership and management of WCT.
• Work with the Management Committee to set and deliver strategic objectives.
• Lead the charity through change, ensuring sustainability and growth.

2. Financial Management
• Ensure robust financial systems, budgets, and forecasts.
• Diversify income, secure grants and contracts, and manage financial risks.

3. People & Culture
• Lead and inspire a committed staff and volunteer team.
• Ensure fair HR policies, training, and development.
• Promote a culture of Equity, Diversity, and Inclusion.

4. Operations & Compliance
• Oversee transport operations, health & safety, and premises management.
• Ensure compliance with charity, employment, and transport legislation.

5. External Relations & Advocacy
• Build strong partnerships with local and national stakeholders.
• Represent WCT in the community transport sector and with policy-makers.
• Promote WCT’s profile through media, communications, and advocacy.

About Wandsworth Community Transport

Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.

Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
 

We also run a vehicle workshop and deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.

Looking ahead, we are committed to:
• Diversifying our funding and income streams
• Expanding our services to meet unmet transport needs
• Transitioning towards a greener, more sustainable fleet
• Strengthening partnerships with local authorities, health services, and the voluntary sector

To Apply

Click on the link to request the full application pack Chief Executive Officer

Are you a professional working in fundraising operations looking for your next challenge?

We are looking for someone to join the St Mungo’s Fundraising and Communications team as Assistant Head for Fundraising Operations for a 12 month fixed term contract until 30/11/2026, where you can play a vital role in supporting our mission to help people rebuild their lives and end homelessness for good.

In the Assistant Head for Fundraising Operations role you will oversee our core fundraising support functions; working closely with colleagues across the directorate to ensure the smooth running of systems and processes that underpin fundraising activities, helping to maximise income and supporter satisfaction.

This is an exciting time to join our team as we look to build our fundraising activity for long term growth. Reporting to the Director of Fundraising and Communications, your key responsibilities will include:

• Overseeing the fundraising operations team in managing fundraising data, income processing, compliance, and supporter care.
• Act as the lead for fundraising compliance, providing sign off and advice for fundraising activity
• Identify and implement new technical solutions to support data processing and wider fundraising initiatives.
• Provide line management and leadership across your department, and support the development of a high performing team.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone who is proactive and motivated, driven to improve operational practices and processes. We encourage you to apply if you bring the below:

• You work well with others at all levels of an organisation, including providing supportive line management and advising colleagues as a subject matter expert.
• You can bring experience of delivering improved processes and ways of working within a fundraising team.
• You have practical experience of applying regulations and processes in a way that supports the delivery of impactful fundraising.
• You have a genuine interest and commitment to tackling homelessness and ending rough sleeping.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17 November 2025

Interview and assessments on: 26- 27 November 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Buglife

Director of Transformation

Location: Flexible within the UK

Salary: c£78,000

Contract: 2-year fixed term

Are you a bold, strategic leader ready to drive transformational change for one of the UK’s most impactful conservation charities?

Buglife is the only organisation in Europe dedicated to the conservation of all invertebrates. As they enter a pivotal phase of growth and innovation, Buglife is seeking a Director of Transformation to co-lead their organisation into a new era of impact, influence, and operational excellence.

About the Role

In a dual-leadership model alongside the Director of Conservation, you will define and deliver a Transformational Change Programme that amplifies Buglife’s mission: securing a thriving future for invertebrates as part of nature’s recovery.

You’ll lead strategic initiatives across systems, people, and processes, shaping a roadmap for sustainable growth and innovation. From organisational design to digital transformation, you’ll be the catalyst for change — building capability, cohesion, and resilience across Buglife.

Key Responsibilities

• Lead discovery and strategic direction, assessing internal operations and external opportunities.
• Develop and deliver a transformation roadmap with measurable impact.
• Inspire and manage cross-functional teams including Finance, HR, Communications, Fundraising and Engagement.
• Champion inclusive leadership, emotional intelligence, and organisational cohesion.
• Shape Buglife’s global growth strategy and explore new funding models.
• Overhaul systems and processes to create a more agile, integrated organisation.

What You’ll Bring

• Proven expertise in transformational leadership, business model innovation, and strategic planning.
• Experience engaging Boards and senior stakeholders with clarity and influence.
• Deep understanding of change management methodologies and programme delivery.
• Commercial acumen and entrepreneurial mindset.
• Strong emotional intelligence and collaborative leadership style.

Desirable: Experience in conservation, environmental or science-led sectors; familiarity with digital transformation and international experience or perspective on scaling impact globally.

Why Buglife?

Buglife is a passionate, science-led charity making a real difference for biodiversity. You’ll be joining at a time of exciting change, with the opportunity to shape the organisation’s future and scale its impact globally. Buglife offers a collaborative culture, flexible working, and a chance to lead with purpose.

Ready to lead transformational change for nature’s smallest heroes?
Apply now and help Buglife build a future where invertebrates thrive. 

We are partnering with GatenbySanderson on this recruitment. For more information and how to apply, please click on the button below.

Closing date:  28 November 2025

GatenbySanderson Interviews:  8 – 12 December 2025

Buglife Interviews: 6 – 15 January 2026

Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from global majority backgrounds, people with disabilities, and LGBTQ+ communities.

We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.

Company Overview

Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.

THE JOB:

Key Responsibilities

• Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;

• External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;

• Supporting Internal Communications and Ways of Working;

• Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;

• Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.

• You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.

Requirements

• At least 2 years of experience in a role that demonstrates the required skills

• Strong organisational and administrative skills 

• High attention to detail and accuracy

• Good interpersonal skills and a team-player

• Proactive, eager to learn, and willing to take on varied tasks

• Professional, reliable, and solutions focused

• Comfortable working under pressure with multiple managers

• Ability to meet deadlines, monitor workflow and prioritise tasks

• Demonstrates initiative while respecting the boundaries of the role

• Discretion - the ability to work in confidence on sensitive matters 

• Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms

• Bachelor’s degree or equivalent professional experience

We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.

What We Offer

• Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year

• Opportunities for development including mentorship and training

• Supportive and inclusive work environment

• Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered