People and culture manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Psychologist
£53,451 - £59,390 pro rata
Fareham
Permanent, Part Time - 21hrs Per Week
Working hours: Role can be flexible in how hours are delivered over 3 or more days, including one early morning or evening per week to be agreed with the successful candidate. Remote working post or can be based in our central office in Fareham.
One day must include a Thursday or Friday to overlap with other psychologist role to enable peer supervision to take place.
21 hours to be worked in line with successful candidates preference.
We have an excellent opportunity for a Clinical / Counselling Psychologist to play a pivotal role in supporting frontline staff who work with clients facing homelessness, mental and physical health challenges, substance misuse, trauma, and social exclusion.
Reporting to the Executive Director of Client Services and working closely with our Regional Directors and Human Resources Manager, your main responsibilities will include:
Staff Support & Consultation
· Provide a consultation service for support staff and managers working directly and indirectly with clients at risk of homelessness and complex needs.
· Offer group reflective practice sessions and individual support to prevent staff burnout and reduce vicarious trauma.
· Facilitate debriefs after incidents to help staff process events, manage emotions, and build resilience
Leadership
· Provide a coaching style of leadership that empowers staff to reflect, make decisions, and creatively address challenges.
· Inspire and motivate colleagues, providing reassurance and guidance in difficult situations.
Relationship Building
· Develop effective working relationships with internal colleagues to enhance service quality
· Maintain confidential, supportive environments for staff accessing the Psychology Service.
· Raise the organisation’s profile regionally and nationally within and beyond the sector.
Performance management
· Collect and deliver accurate key performance data and outcome data for internal audiences
· Ensure organisational values, approaches, and culture are consistently demonstrated
The role will deliver the following key outcomes:
· Staff feel better supported in the workplace
· Staff feel more resilient
· Staff feel safe in their workplace
· Clients feel that staff are supporting them effectively
No job role profile can be entirely comprehensive and the post holder will be required to undertake additional duties from time to time, in line with the above responsibilities, as required by executive director of client services or the executive team.
Our ideal candidate:
· Post-graduate doctoral level qualification in clinical or counselling psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence
· Current registration with the Health and Care Professions Council as a clinical psychologist or a counselling psychologist
· Experience of having successfully undertaken a similar role and a background of work within the sector
· Experience of working with people who have substance misuse and complex trauma
· Experience of evidence based therapeutic interventions including (one or more of) Systemic Therapy, Cognitive Behavioural Therapy, Positive Behaviour Support, Mentalisation Based Treatment (MBT), Dialectical Behaviour Therapy and Acceptance & Commitment Therapy
· Experience of coaching staff effectively
· Experience of multi-site and remote management of services and people
· Ability to work with IT based records, produce reports, and monitor KPI’s
· Knowledge of relevant legislation and best practice in relation to mental health and safeguarding
· Knowledge of safeguarding adults and young people
· Knowledge of psychologically informed environments and trauma informed care
· Strong communication, interpersonal and written skills
· Ability to build productive internal networks and partnerships
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Community & Partnerships Builder - Notts Recovery Collective
Contract Type: Fixed Term Contract for 5 years
Hours: 37 hours–Monday-Friday with occasional attendance outside of these at evenings/weekends to recovery events/programme activities
Salary: £31,000-£34,000 dependent on experience
Location: Based in Double Impact’s Mansfield premises, NG18, with some travel County-wide
INSPIRING CHANGE AND POSITIVE CHOICE
Double Impact is a registered charity and not for profit organisation, established in 1998.
Our Mission is to provide a quality service, which promotes recovery and community integration for people who have experienced problematic drug and alcohol use. This is achieved by providing opportunities for personal development, recovery orientation, healthy choices, education, vocational training, and pathways to volunteering and employment.
By placing our service users’ needs at the heart of our ethos and their own treatment experience, we provide a uniquely holistic, flexible service.
We believe that with the right support everybody can recover and that in recovery anything is possible.
The Role
The Notts Recovery Collective is a new, unique 5-yr Lottery-funded project: it will develop a Member-led community of people in recovery, to shape a bold, inclusive, and sustainable future for recovery support in Nottinghamshire.
Over the next five years, the Collective will engage people in recovery, train and support volunteers, and foster skills-based and employment opportunities for people with lived experience. From its physical hub in Mansfield, it will grow a peer support group network across the county while embedding lived experience leadership at its core, through a Members’ Committee and Steering Group.
We are looking for candidates who can guide The Notts Recovery Collective to be a proactive, inspiring model of what happens, when people in recovery are trusted to lead.
We are seeking an experienced individual to work in co-production with – and being led by - a Members Committee/ Steering Group:
- To lead on the development, vision and strategic direction of the Notts Recovery Collective, co-producing this development in collaboration with a Members’ Committee/Steering Group.
- To take an outward-facing, visible role to establish and promote the Collective within Nottinghamshire partner and community networks, ensuring the Collective has a distinct identity and benefits from supportive partnerships.
- To lead on the growth of peer support groups across the County, including scoping out and brokering suitable community venues.
- To support and accelerate the establishment of a regional recovery network, connecting other recovery-oriented groups and organisations.
- To embed and demonstrate a culture of co-production, cooperation and self-directed activity, in keeping with co-production principles/practices
- To work with the Community Organiser role and the Collective Members to develop a varied and thriving programme of recovery enhancing activities within the Collective building.
- To line manage the Collective Community Organiser and work closely with the Lead Evaluator as required.
Person Specification
Essential
- Experience of leading a service/project
- Experience of embedding Co-production principles and practices within a community setting
- Experience of partnership building/working with a range of external organisations
- Experience of working with people accessing community services in their personal development/ recovery journeys
- Experience of facilitating forums/user groups/ steering groups
- Experience of supporting staff and volunteers in the workplace
- Experience of working with people from a range of social, cultural and ethnic backgrounds
- Experience of planning and delivering activity programmes within a community setting
- Good knowledge of substance misuse and the issues affecting those with addiction.
- Good understanding of co-production principles and what these look like in action
- Good understanding of self-help/mutual aid and its benefits
- Understanding of local employment pathways and support providers
- Understanding of local community assets and support providers
- Full driving licence and use of a vehicle
Desirable
- Experience of delivering groups/learning both in person and online
- Experience of delivering brief interventions
- Knowledge of community fundraising
- Experience of working with people trying to access recovery from substance dependence
- Knowledge of recovery and associated support services in Nottinghamshire
- Lived experience of recovery from addictions
To Apply
If you feel you are a suitable candidate and would like to work for Double Impact, please click apply to be redirected to our website to complete your application.
Double Impact embraces diversity and takes a pro-active approach to equality in services and employment.
Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.
Sadler’s Wells commissions, presents and produces more dance than any other organisation in the world, with programmes and productions in the UK, global tours with performances in venues in 53 countries to date and our pioneering Digital Stage. Operating across three distinct venues and four theatres in London, Sadler’s Wells Theatre, the Lilian Baylis Studio, the Peacock and the newly opened Sadler’s Wells East, our aim is to reflect and respond to the world through dance. We enable artists of all backgrounds to create dance that moves us and opens our minds; sharing those experiences with the widest possible audiences to enrich their lives and deepen their understanding of what it means to be human.
About the Role
The Director of Finance, Data and Systems leads the delivery of high‑quality financial stewardship and strategy, providing expert oversight of finance, data and systems across all Sadler’s Wells venues to support organisational performance and decision‑making.
Working as part of Sadler’s Wells’ senior leadership team, you will act as a trusted advisor to the Co-Chief Executives and the Board, ensuring robust organisational financial planning, risk management, and ensuring resources are effectively aligned to deliver impact for audiences and wider stakeholders.
Key duties will include:
- Act as a strategic advisor to the Co-Chief Executives, trustees and other key stakeholders on all financial matters.
- Prepare and present financial updates to SLT, the Boards of trustees and relevant sub-committees.
- Lead the Finance and Data & Systems teams (3 direct reports and a wider team of 18)
- Advise the Board with clear, insightful financial reporting and recommendations.
- Lead the finance and accounting strategy to optimise the organisation’s financial performance
- Strategic oversight of Data and Systems department, ensuring the operational infrastructure is fit for purpose, and seeking to optimise the use of data to support improvements across the organisation.
- Lead the financial management plan, including setting and management of budgets, and provision of robust and relevant financial and management information to senior management, trustees and committees, and all budget holders within the organisation.
- Provide financial vision and forward financial planning and identify risk and maintain oversight of relevant mitigation measures.
- Ensure accurate and timely year-end accounts and audit processes, in line with Charity Commission requirements and applicable accounting standards (e.g. SORP).
- Responsible for the governance of the three corporate charities, subsidiary company and board subcommittees through maintenance and development of a risk management framework, financial systems and internal controls.
About You
You will be a CCAB qualified (or equivalent) accountant, with experience operating at Director of Finance, Chief Financial Officer level or within an equivalent senior finance leadership role. Applicants seeking a step up are encouraged to apply but must strongly demonstrate relevant prior experience of leading finance teams operationally and strategically.
You will have experience of reporting into Boards and sub-committees with the ability to translate and present complex financial data to non-finance audiences.
Candidates from all sectors are encouraged to apply but must demonstrate an interest in the work Sadler’s Wells undertakes as a world-leading performing arts venue.
Candidates must have the right to work in the UK.
What We Offer
- Salary of £120,000 per annum
- Hybrid working – 3 days per week in-office. As this position requires close collaboration across teams a strong in-person presence is encouraged across all four venue sites.
- Annual Leave of 25 days annual leave per year
- Life assurance policy of twice annual salary
- Discretionary access to tickets for performances and staff discounts at the Garden Court Café and Park Kitchen and Bar
More Information
Application Deadline: Sunday 22nd February
First Stage Interviews: Monday 9th and Tuesday 10th March 2026
Second Stage Interviews: Monday 16th March 2026
Sadler’s Wells is partnering with Ivy Rock Partners in the recruitment of this role. For further information please contact Holly Arrowsmith at Ivy Rock Partners for further details.
All direct or third-party applications will be forwarded to Ivy Rock Partners.
Recruitment Statement from Sadler’s Wells
We welcome applications from people from all backgrounds who feel they align with our mission, vision and values. We are international and multicultural on our stages, and we want to reflect that in our organisation. By celebrating difference and incorporating diverse points of view and experiences, we can become closer to our artists, audiences and the communities we serve.
We are proud to be a Disability Confident employer meaning we have been certified by the government as actively taking steps to attract, recruit and retain disabled workers.
Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.
We are seeking an outstanding and empathetic leader to become the Chief Executive Officer of East Sussex Community Voice (ESCV), working with our directors, staff, and volunteers to further develop our organisation and make a real difference for people across East Sussex.
As an ambitious Community Interest Company (CIC), we seek someone with strong leadership qualities who can ensure ESCV continues to be an effective and independent agent of local change, whilst diversifying and evolving our business.
Since 2013, ESCV has enabled people in East Sussex to have their voices heard in the design, commissioning, and delivery of services by putting communities at the centre of everything we do. Our work includes delivering an award-winning Healthwatch, leading large-scale public engagement and community development projects, and hosting the East Sussex Voluntary, Community & Social Enterprise (VCSE) Sector Alliance.
With imminent changes to Healthwatch and national legislation, we are entering a period of transformation. We are looking for an experienced and inspiring leader who can guide our team through this change, someone who empowers others, builds confidence, and sustains a positive, collaborative culture.
You will be a strategic thinker and relationship builder at a senior level, with a track record of delivering strategies, operational plans, and projects that achieve tangible outcomes. You will also bring excellent interpersonal skills, experience in leading high-performing teams, and the ability to manage staff effectively.
In addition, you will have experience managing and developing high-level relationships with key decision makers and demonstrate extensive knowledge of public engagement, the health and social care landscape, company governance, business development and income generation, and financial control.
If you share our passion for empowering communities and want to lead a dedicated team making a real difference across East Sussex, we would be delighted to receive your application.
“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.
How to apply:
For further details about this exciting opportunity and an application pack please visit our website and download the Job Description/Person Specification for this post and follow the instructions posted.
Applications require a CV and a personal statement (maximum of 500 words) and only applications with both will be reviewed.
Please upload these via the ESCV job application link provided for the post you are applying for.
If you require an application in another format, please do get in contact
East Sussex Community Voice is an independent community interest company with the vision of listened-to communities bringing about positive change
The client requests no contact from agencies or media sales.
We are seeking an experienced Head of Governance and Compliance to lead and strengthen our governance framework, both strategically and operationally.
This is a senior, influential role with responsibility for corporate governance, Board effectiveness, risk management, compliance and regulatory assurance. You will bring sound judgement, credibility and the ability to translate governance requirements into practical, proportionate solutions that enable confident decision-making.
Working closely with the Chair, Board of Trustees, Chief Executive and Executive Leadership Team, you will ensure the MND Association has the structures, policies and ways of working needed to operate with clarity, accountability and confidence.
Hybrid working: based from our London office, with attendance one day per week across either London or Northampton.
Key Responsibilities
- Develop, implement, and maintain robust governance frameworks aligned with the Charity Commission’s guidelines and relevant legislation.
- Provide strategic advice and guidance to the Board of Trustees and senior leadership on governance, compliance, and risk management matters.
- Ensure compliance with all statutory and regulatory requirements, including data protection, safeguarding, and financial controls.
- Lead internal audit and assurance processes, coordinating with external auditors and regulators as necessary.
- Manage the organisation’s risk management framework, identifying, assessing, and mitigating risks effectively.
- Prepare and present clear and comprehensive governance reports and compliance updates to trustees and senior management.
- Promote a culture of integrity, transparency, and continuous improvement throughout the organisation.
- Collaborate closely with legal advisors, finance, and other departments to ensure cohesive governance and compliance practices.
- Stay abreast of changes in legislation, regulatory standards, and best practices affecting the charity sector.
About You
- Substantial experience leading a governance function, ideally within a charity or membership organisation.
- Proven experience working with Boards, Trustees and senior leaders, handling confidential matters.
- Degree level education or equivalent, with ongoing professional development in corporate governance.
- Strong expertise in governance frameworks, policy development, risk and compliance.
- Confident presenting complex governance and compliance issues at Board level.
- Excellent report writing, communication and stakeholder engagement skills.
What we Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your ability to transform tax processes could unlock thousands of pounds in savings while building best-in-class compliance systems for one of the UK's biggest charities?
As a Financial Accountant within our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth. We aim to be trusted partners and credible experts who enable the organisation to make faster, better-informed decisions.
This is a highly technical, hands-on role where you'll own and improve our tax function. You'll be responsible for the essential technical delivery, preparing VAT returns, managing partial exemption calculations, overseeing Corporation Tax and Gift Aid. Ensuring we meet every regulatory requirement. But what sets this role apart is the opportunity to transform how we deliver this work. You'll drive continuous improvement across all tax processes, identifying inefficiencies, implementing automation, redesigning workflows, and developing robust controls that optimise our position while maintaining compliance. This is your opportunity to leave your mark on a critical area of the finance function.
Your process improvement mindset and ability to explain complex matters clearly, will help colleagues make tax-efficient decisions.
About you:
You're a qualified accountant with strong process improvement experience who thrives on identifying inefficiencies and implementing better ways of working. You're excited by the prospect of shaping an entire area within a finance function.
You're a problem-solver who constantly asks, "how can we do this better?" You have a genuine curiosity about how things work and a drive to continuously improve. Existing knowledge of VAT compliance, particularly partial exemption, would be beneficial, as would broader familiarity with Corporation Tax, Gift Aid, and other statutory obligations. However, what matters most is your appetite to learn and your determination to find better ways forward.
You'll have:
- Proven experience driving process improvements in a finance environment, demonstrating where you've identified inefficiencies, redesigned workflows, or delivered measurable improvements.
- A CCAB qualification achieved through education, or demonstrable equivalent knowledge and experience that evidences your understanding of the role's requirements.
- Some experience with VAT, Corporation Tax, Gift Aid, or other UK tax regulations. You don't need to be a tax specialist, but you should have exposure to tax compliance and a genuine interest in developing deep expertise in this area.
- The ability to quickly build technical knowledge and confidence in complex tax scenarios, with a problem-solving approach to navigating regulations.
- Experience working with HMRC or other regulatory bodies, demonstrating credibility and professionalism in external relationships.
- Demonstrated experience as a Financial Accountant in a large or complex organisation.
- The ability to work effectively across departments and at all levels, translating complex financial or technical matters into practical guidance.
- Experience with cloud-based ERP systems (we use Unit4) and a mindset of continuous improvement.
What you'll focus on:
- Driving continuous improvement across the tax function.
- Developing robust tax processes and controls that optimise our position while ensuring compliance.
- Overseeing VAT compliance – preparing and reviewing accurate VAT returns, managing partial exemption calculations, and optimising our VAT position.
- Overseeing Corporation Tax and Gift Aid compliance as well as other statutory tax obligations.
- Building and maintaining strong relationships with HMRC, managing enquiries or audits with professionalism.
- Providing clear tax guidance across the Society, empowering colleagues to make tax-efficient decisions.
- Working seamlessly with colleagues across the Finance team to provide integrated financial partnership, while role-modelling our values.
Can you see yourself as the person who transforms our tax function, not just maintains it? Are you ready to shape an entire area within our finance function and make your mark?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking exceptional applicants for the new post of Head of Safety and Risk, based at our head office in Stockport, to lead on the management of safety and risk across our organisation. The Head of Safety and Risk will be a key member of our highly performing senior leadership team and will contribute to our wider success and positive reputation. This challenging new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that blends strategy and operational delivery.
Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety compliance. As a large employer with over 5,000 staff nationally, we promote a culture of safety, awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.
This senior leadership role will include specific responsibility for:
· Management of the Health & Safety team and functions
· Providing a responsive and customer-focused Health & Safety Helpdesk
· Ensuring compliance with Health and Safety legislation and regulations
· Development and ongoing management of the Health & Safety inspection programme
· Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)
· Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions
· Case management of insurance claims and other high risk safety cases
· Writing and presenting professional reports and safety briefings
· Providing accurate data, reports, advice and assurance to the Executive Team and Board
· Collaborating across departments to ensure effective safety governance & risk management
· Reporting to and liaising effectively with regulatory bodies & other external stakeholders
· Devising and implementing safety-related campaigns and the dissemination of safety information
· Embedding effective risk assurance, risk management and continuous improvement
· Oversight of our vehicles management function and line management of the Vehicles Officer
· Contributing to the review of the corporate Risk Register
· Championing a proactive culture of risk prevention and management aligned to strategic and business objectives
In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment, and a relevant safety qualification. You will demonstrate understanding of the Health & Safety at Work Act and other safety legislation and regulatory requirements. You will be conscientious, well organised, and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive, and confident approach is essential, as is the ability to lead and motivate your team to provide excellent customer service and meet performance expectations and KPIs.
You must demonstrate a high standard of written English, with the ability to write professional reports. You will have strong IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues, and root causes is essential. You will be able to research and evaluate information, and take responsibility for staying up to date with changing legislation, case law and emerging good practice.
You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism, with excellent attention to detail. You must be able to represent Creative Support in a credible and assuring manner, and liaise effectively with internal and external stakeholders.
We will support your ongoing professional development with access to training and membership of professional networks.
Benefits of working with Creative Support:
· Flexible working arrangements
· High level of training and development through our Creative Academy
· Pension with company contribution
· Free life assurance
· 30 days paid annual leave plus bank holidays, plus an additional day off for your birthday
· Friendly, supportive work environment
· Career development opportunities
· Other benefits including Employee Assistance Programme
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel.
The post will be based in our Head Office in Stockport. Our offices are readily accessible via public transport, as we are based in in the centre of Stockport and close to the mainline train station. Due to the need for travel to our sites across the country, you must be a car driver with a current cleaning driving licence. We can provide a lease car or taxable monthly car allowance of £250 per month.
Vacancy Reference Number: 84354
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Creative Support is a passionate, inclusive and anti-racist organisation with a commitment to equality and diversity. We are recognised as a Mindful Employer, a Stonewall Diversity Champion and a Disability Confident Employer and have been awarded Investors in People Gold in recognition of our commitment to our employees.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.
About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.
About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change
Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.
This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.
Closing date: Wednesday 11th February 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great next step for a highly experienced innovator who is driven to engage people in new ways to create new income streams – a constructive disruptor and developer of new products who can challenge the status quo in fundraising and revenue generation.
Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.
This newly created role will be instrumental in building our fundraising innovation function, capability and culture. Working with colleagues across the fundraising department and the wider organisation, you’ll lead on horizon scanning, pipeline management and the full delivery of innovation cycles.
Using all your powers of creative and strategic thinking, you’ll be encouraged to find new solutions for fundraising challenges – identifying and implementing innovative ideas to develop new products and generate sustainable income streams. You’ll be free to seize fresh opportunities of all kinds as we strive to meet the needs of our supporters, halve emissions and restore biodiversity by the end of this decade, in a fair and equitable way.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
You'll have
- Strong track record of developing new mass market products in a fundraising or revenue generation context.
- Significant experience of using an innovation framework to tackle new product development.
- Experience of commissioning and using audience research, deriving insights from a variety of data sources, and using these to inform plans and initiatives.
- Excellent working knowledge of product design principles, innovation methodologies and approaches.
- Experience of leading multi-disciplinary teams in a matrix management approach, plus coaching and supporting teams.
- Strong facilitation, relationship building, stakeholder management and communication skills.
We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme at the application stage on the next page. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/assessment. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
Closing date: Monday 2 March 2026 at 9am.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 30 + 7.5 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
Job Title: Standards Lead
Reporting to: Head of Certification & Standards
Contract: Permanent and Full time
Closing date: 23:59pm, Sunday 2026
Interview date: [ ] 2026
Whitechapel, London with hybrid working (1-2 days per week in office)
In order to lead by example and empower others to join us in our mission, B Lab UK’s standards programmes and products must be underpinned by the latest, most expert knowledge, guidance and vision for the future. That’s where you come in as our Standards Lead.
This is an opportunity to challenge what you know about sustainability standards and frameworks and to build on your achievements in standards development, certification and/or quality management. We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet. We believe you’ll bring your own unique take on that.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. Find out more on our website.
As Standards Lead, you’ll play a pivotal role within our Growth & Product Team, delivering the certification process to aspiring B Corps.
· Ensure that our standards programmes and products are informed by up-to-date standards knowledge and supported by excellent knowledge management.
· Serve as an expert on corporate sustainability and impact management policies/regulations and standards.
· Provide clear and credible expertise on B Lab’s standards, including upskilling and training for internal and external stakeholders to inform and influence the work of B Lab UK.
Please refer to the job description for full requirements for this role HERE.
The kind of things we’re looking for…
· Strong understanding of how sustainability standards and frameworks can raise the bar.
· Experience in standards development, certification or quality management.
· Excellent project management and organisational skills, to bring out the best in everyone.
· Strong communication and interpersonal skills, including the ability to influence effectively.
· An eye for detail with ability to distil complex information and use data for decision making.
· Ability to get to grips with new systems and processes – ideally with previous experience of Salesforce or similar CRMs, plus G Suite, Slack, Asana, Zoom or comparable.
· Potential to identify opportunities for growing impact through new products.
· Potential to work collaboratively across functions in a fast-paced global stakeholder/customer service environment, in order to go further together.
· A proactive and flexible approach, with the ability to manage multiple priorities, roll up your sleeves and choose courage over comfort.
· Commitment to the principles of justice, equity, diversity and inclusion.
· Passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Let’s Talk About Loss is delighted to be recruiting a part-time Charity Lead to guide us through an important transition period.
Founded in 2018, Let’s Talk About Loss supports young adults aged 18–35 who are bereaved, creating safe, supportive spaces to talk openly about grief. We are a small, values-led charity with a national reach, built on the power of community, peer support and shared experience.
This role has been created as maternity cover and will play a crucial part in delivering Year 1 of our new 2026–2029 strategy. We are looking for someone who can bring steadiness, organisation and care , ensuring our services continue safely and consistently, income generation is secure, and governance and safeguarding remain strong.
This is a delivery-focused leadership role, not a growth or expansion post. It would suit someone who enjoys rolling up their sleeves, working closely with trustees and volunteers, and taking responsibility in a small organisation — for example, someone looking to grow their leadership experience, or to step sideways into a values-led role with real responsibility.
Role snapshot
Salary: £14,352
Hours: 56 hours per month (2 days)
Contract: 12 month fixed-term contract (Maternity Cover)
Location: Remote working (UK-based)
Reporting to: Board of Trustees
What we’re looking for
We’re looking for someone who:
-
Is motivated by our vision that no young griever grieves alone, and brings care, integrity and compassion to their work.
-
Is highly organised and delivery-focused, with a strong ability to prioritise, follow through and manage competing demands in a part-time role.
-
Has hands-on experience of income generation, particularly grant fundraising and reporting, and is confident overseeing budgets and cashflow.
-
Is comfortable working closely with trustees and volunteers, providing clear information and support to enable good decision-making and safe delivery.
-
Understands the importance of safeguarding, inclusion and accessibility in community-led or peer-support services.
-
Brings a calm, reliable and practical approach, particularly during periods of change or transition.
Please consult the job description for further information on the role responsibilities, and the skills and experience you'll need. We have also created a Candidate Information Pack with more information about Let's Talk About Loss.
We look forward to receiving your application!
Please click ‘Apply’ to complete the three short questions and submit a one-page cover letter and your CV.
The client requests no contact from agencies or media sales.
ROLE PROFILE: Carers Wellbeing Worker
Responsible to: Services Manager/Senior Wellbeing Worker
Key Internal Stakeholders: Bridgend Carers Wellbeing Team
Engagement teams
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Partner organisations
Responsible for: Volunteers
Location:Hybrid: Home, office and community based
Salary: £24,285.69 pro rata
Hours of work: This role is permanent, of 16 hours per week.
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey.
Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services.
Key Responsibilities / WHAT?
-
To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS.
-
To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups.
-
To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities.
-
Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support.
-
To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend.
-
To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner.
-
Accurate and timely recording and reporting on CRM to support with monitoring requirements.
-
The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service.
-
Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.
-
Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week.
-
To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures.
Volunteer management, workforce planning and development
-
Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services.
Service Development
-
Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services.
-
Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.
-
Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.
Culture
-
Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
General
-
To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for.
-
To comply with the Code of Practice and Code of Conduct for employee.
-
To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies.
We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision
Values
A society where every person who is ill or disabled and every carer can live well and enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the status quo.
Uncompromising – we will do what we say we are going to do and when we are going to do it.
Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential
Desirable
Qualifications
-
Level 3 Health and Social Care – or willing to work towards
Experience
-
Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector
-
An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness
-
Experience of working with a wide range of groups and organisations.
-
Experience of multi-disciplinary working across health and social care partners
-
Previous experience of working with unpaid carers and their families
-
Previous experience of working with Information Advice and Guidance services
Skills & abilities
-
Excellent verbal and written communications skills
-
Ability to manage and work within a limited budget.
-
Must be able to meet deadlines effectively.
-
Ability to gather and collect data and information, prepare reports.
-
Able to demonstrate the ability to think innovatively and to not accept the status quo.
-
Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately.
-
Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook)
-
Previous experience of using CRM e.g., Charitylog or upshot etc.
-
Previous experience using WCCIS.
-
Experience of presenting information to groups of people
Personal qualities
-
Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour.
-
Reliable and consistent
-
Able to acknowledge mistakes and use them as learning opportunities.
-
Able to manage stress and pressure and how this may impact on others around them
-
Ongoing personal and / or professional development
Knowledge
-
A knowledge of and a commitment to equal opportunities
-
Knowledge and understanding of relevant legislation for health and social care
Other
-
Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require.
-
Commitment to the values of TuVida
-
Current driving licence and access to a vehicle for work purposes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Initial Contact Assessor
Hours: Full-time (34.5 hours per week over 5 days)
Location: Hybrid working (40% working from the office in Leeds)
Salary: £26,073.23 - £29,345.65
Contract: Permanent
DBS: An enhanced check will be required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Do you love helping people feel heard, understood, and empowered? Do you thrive in a fast‑paced environment where every conversation has the potential to change someone’s day or even their life? If so, this could be your perfect next step.
We’re building a brand-new team initial contact team which will play a central role in our new Information and Support Hub. This is your chance to be part of something new, influence how the service develops, and help set the standard from day one. As an Initial Contact Assessor, you will be the welcoming first point of contact for anyone reaching out for help, understanding, support or reassurance. You'll be sharing information from our website, referring people our other services (advice and support, peer support, family support, counselling) and signposting tools and resources or external support to ensure people with epilepsy get the right help at the right time.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
What you will do
Every day is different, but your purpose stays the same: help people feel supported from the very first moment they get in touch.
You will:
- Hold sensitive, structured assessments to understand each person’s situation, needs, and level of urgency.
- Respond compassionately across phone, email, webchat, social channels and webforms.
- Give clear, practical information and guidance, helping people understand their options.
- Signpost or refer to the right internal or external services, ensuring no one falls through the cracks.
- Spot safeguarding concerns early and escalate swiftly and appropriately.
- Keep accurate, confidential records, contributing to meaningful insights and real impact.
- Work alongside our wider services team so every person receives joined‑up, high‑quality support.
- Play a key role in promoting our services, helping even more people get the help they need.
This is a role where you’ll make a positive difference every single day often at moments when someone needs it most.
About you?
We’re excited to meet people who bring energy, care, and curiosity to the role. You will thrive here if you are:
- A warm, confident communicator able to explain things clearly, calmly and sensitively.
- An excellent listener, skilled at putting people at ease and understanding what’s really going on.
- Empathetic, patient and non‑judgemental, especially when supporting people in distress.
- Experienced in customer‑facing or support roles, ideally across both phone and digital channels.
- Comfortable assessing needs, identifying risks and navigating next steps.
- Organised, focused and calm under pressure, even when juggling multiple enquiries.
- Digitally confident, with strong attention to detail and accurate record‑keeping.
- A team player, who also works well independently and takes initiative.
- Committed to safeguarding, confidentiality, and doing what’s right for each person.
Experience with long‑term conditions, disabilities or vulnerable groups is a bonus, but if you don’t yet know much about epilepsy, don’t worry. We’ll train you.
Interested?
If you are interested, click apply and you will be redirected our careers site to complete your application.
Closing Date: Monday 23rd February @ 9am
Informal Chat: Week commencing 2nd March 2026
Interviews: Week commencing 16th March 2026
Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Finance and Resource Director
Location: Hull - hybrid working available
Contract Type: Permanent
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000
• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.
We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.
The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.
Company Overview
This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.
Position Overview
As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.
Responsibilities
• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.
Requirements
• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.
Benefits
• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.
Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.
Commitment to Diversity
The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.
How to Apply
Please send your CV for consideration by the closing date
Closing date: Monday 23rd February at 12 noon
Interviews: Wednesday 25th February - most likely onsite. Possible second interview w/c 2nd March.