Policy and programme manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, results-driven fundraising professional looking for a leadership role where you can make a real difference?
St Peter & St James Hospice is seeking a Head of Fundraising to drive our income generation strategy, ensuring we have the resources to continue delivering exceptional care and support to people affected by life-limiting illnesses. This is a unique opportunity to lead, innovate, and shape the future of fundraising for a much-loved local charity.
Job details:
Location: St Peter & St James Hospice, North Common Road, North Chailey, Lewes, East Sussex, BN8 4ED
Salary: £51,288 - £55,499 per annum (full-time equivalent)
Contract Type: Permanent
Working Pattern: Flexible (compressed, 9-day fortnight), Full Time (37.5hrs) or Part Time (30+hrs)
Closing date: Sunday 11th January 2026
Interviews: W/C 19th January 2026
What You'll Do:
Strategic Development
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Develop and implement a multi-channel fundraising strategy aligned with organisational goals, identifying new income streams and opportunities for growth.
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Work closely with the Head of Retail to ensure alignment and maximisation of retail outlets to boost voluntary income.
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Be accountable to the Executive Team and the Board for regular updates on performance.
Team Management
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Lead, inspire, and develop the fundraising team to achieve their targets and deliver exceptional donor experiences.
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Foster a culture of collaboration and continuous improvement.
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Manage training, development, and performance of team members, recognising strong performance and addressing areas of development.
Financial Accountability & Reporting
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Co-define, manage and monitor the fundraising budgets and forecasting, ensuring optimal resource allocation and financial sustainability.
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Develop and deliver effective KPI reports to enable data and evidence-based decisions.
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Ensure compliance with fundraising and legal regulations, ethical fundraising guidelines, and best practices.
Relationship Building
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Cultivate and maintain relationships with high-value donors, corporate partners, grant-making bodies, and other stakeholders.
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Develop stewardship programs to enhance donor retention and lifetime value.
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Represent the organisation at networking events and industry forums.
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Be an advocate and champion for fundraising throughout the organisation.
What we’re looking for:
To excel in this role, you will have:
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Experience working in a fundraising environment at a senior level, with proven track record in achieving significant income growth
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Proven track record of managing high-value relationships
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Strong leadership and team management skills, with ability to inspire and engage in an empowering manner
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Understanding of all income streams and fundraising disciplines, with ability to support team members across areas of expertise
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Experience using Raiser’s Edge or similar CRM platform, and data-driven decision making
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Experience producing fundraising strategies and stewardship plans
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Experience reviewing and analysing performance and financial information, including budgeting and forecasting
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Skilled communicator and negotiator at all levels
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Strategic thinker with a results-driven and impact-focused mindset
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Highly motivated and inspirational leader
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Resilient under pressure and positive driver of change
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Compassionate and sensitive approach to employees, volunteers, and stakeholders
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High level of personal and professional commitment and self-awareness
Why join us?
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Be part of a mission-led organisation that makes a tangible difference to people’s lives.
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Lead a passionate team and develop a dynamic fundraising strategy that spans community fundraising, trusts and grants, corporate partnerships, major donors, and legacy giving.
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Work collaboratively across teams, including Marketing & Communications, Finance, and Trustees, to build strong donor engagement and long-term sustainability.
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Enjoy a flexible, supportive working environment where your ideas and leadership will be valued.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special!
You can find the full job description and recruitment pack at the bottom of the vacancy page on our website.
Our mission is to provide the best possible care, in the right place, at the right time, to everyone who needs us
The client requests no contact from agencies or media sales.
Background to the role
The Choir with No Name (CWNN) run choirs involving people affected by homelessness across England and Wales. We were founded on the premise that singing with others makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal, welcoming everyone, regardless of background, characteristics or idiosyncrasies. We want everyone involved in the Choir with No Name to feel they belong in our community.
The Sheffield Choir has been running in Sheffield for one year, in partnership with the Archer Project and Sheffield Cathedral, who support homeless and vulnerable people. Rehearsals are on Monday evenings at 6.30pm at Sheffield Cathedral. Our rehearsals follow the usual Choir with No Name format of tea, biscuits and a chat before rehearsal, then ninety minutes of joyful singing (mostly pop and rock, arranged for mixed ability in 3- and 4-part harmony) followed by a free hot meal for members.
We are committed to co-production. Co-production means that people with lived experience of homelessness work alongside others to deliver all aspects of our work. Our Sheffield Choir Manager will be vital in helping us achieve this aim, working alongside choir members to develop the skills needed to steer their own choir projects and fully share the control and direction of the organisation.
We're looking for someone with strong project management skills, able to organise the project so that our members can safely access weekly rehearsals and perform two gigs during the pilot. The Choir Manager works in close partnership with the choir director who will lead the choir musically, as well as with the Archer Project and Sheffield Cathedral teams. The Choir Manager is also responsible for looking after a small group of dedicated volunteers who will help with preparing a hot meal after rehearsals and offering pastoral support to members. We're looking for someone with some experience in working alongside vulnerable people, offering support and signposting members to specialist services on occasions. It’s a busy and varied role which should be a lot of fun and has plenty of support from the wider Choir with No Name programmes team as we launch this exciting new project.
Deadline for applications is 12pm on Monday 12 January 2026
Job Description
1. Member recruitment and liaison
a) Support choir members and develop lasting positive relationships.
b) Arrange workshops to spread the love and recruit choir members, ensuring that the opportunity to attend choir is available to as many potential members as possible.
c) During work hours and at rehearsal, be the first point of contact for potential and existing choir members.
d) Where appropriate, aid members in crisis by signposting or referring them to specialist services and act as Safeguarding lead for the Sheffield choir.
e) Enable and support choir members to take an active role in their choir e.g. taking-up informal roles at choir, joining steering groups and just involving them as much as possible
2. Rehearsal and Volunteer Management
a) Be the person responsible for all aspects of running a smooth rehearsal (except the musical bits!)
b) Recruit and manage all Sheffield volunteers, including supporting them in their support of choir members.
c) Arrange induction and training for volunteers.
d) Be responsible for the health and safety and food hygiene at choir.
3. Gigs and workshops
a) Arrange and promote regular gigs for the Sheffield choir, in partnership with the Choir Director.
b) Arrange regular outreach workshops (and occasionally larger-scale community projects) within the homeless, mental health and other relevant communities.
4. Administration
a) Set and deliver an appropriate work plan for the Sheffield choir, ensuring that it follows the agreed priorities of CWNN and that the choir reaches people with experience of homelessness in Sheffield.
b) Follow operational policies and procedures consistently and help to keep them relevant and up-to-date.
c) Contribute to measuring the social impact of the choir through conducting member surveys/focus groups and compiling results.
d) Complete quarterly reports and impact data.
e) Be responsible for the Sheffield choir budget, ensuring spending is reasonable and in line with predicted costs.
f) Shared information with the organisation to be included in national communications, communicate the achievements of your choir to your local community (via social media and other channels).
Person Specification
Essential
- Commitment to our vision, mission, and values at CWNN and a passion for the choir and its members’ potential.
- Demonstrate an understanding and knowledge of working with people who have experienced complex trauma.
- Good understanding of coproduction strength-based working and psychologically informed environments.
- The ability to act calmly and decisively in emergencies, and to work positively with challenging behaviour.
- Experience of delivering successful projects or services in partnership or collaboration with multiple stakeholders.
- Highly motivated self-starter with initiative to make things happen.
- Organised and methodical
- Ability to keep accurate financial records.
- IT literate (Microsoft Office including Word and Excel)
- Compassion and respect for all members of society, including a commitment to equal opportunity.
- Excellent written communication skills.
Highly desirable
- A love of music!
- Experience of co-production and working in a co-produced way.
- Previous experience of safeguarding adults at risk of abuse.
- Knowledge of the principles and methods of impact measurement.
- Proven experience of volunteer management and budget planning.
- Experience of managing events.
- Knowledge of the homelessness sector in Sheffield.
In the interest of a non-biased approach to recruitment, all applications will be anonymised before they reach the selection panel. We are not, at this stage, asking for information about your work experience or education, we are only seeking the answers to questions that will demonstrate the skills required to deliver the role.
Details of the application process are on our website.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.
You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact.
The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.
We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.
As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.
Key Duties and Responsibilities
Leadership and strategy
·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy
·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework
·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;
·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;
·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;
·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;
·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.
Governance
·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid
·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid
·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;
·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;
·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.
Management and Supervision
·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;
·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;
·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;
·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;
·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.
Policy & Strategic Legal Work
·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;
·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;
·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.
Finance & Fundraising
·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid
·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;
·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;
·Ensure that Legal Aid and other income is maximised, and targets are achieved.
Other duties
·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;
·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;
·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.
·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Essential Experience, Skills and Knowledge
•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);
•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;
•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds
•Strong understanding of good governance including legal, regulatory and financial responsibilities;
•Ability to work with a range of stakeholders from trustees to external partners;
•Experience of leading and/or participating in organisational strategic planning;
·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;
•Experience of managing diverse funding sources and setting and implementing budgets;
•Experience of working in a service delivery partnership with other organisations;
•Experience of fundraising, especially grants from trusts and foundations;
•Sound working knowledge of the law and policy as it relates to immigration, asylum, human rights and modern slavery/trafficking;
•Demonstrable understanding of the asylum and human rights sector in the UK;
•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and
•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.
Desirable Experience
·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems
·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;
·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;
How to apply
The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.
The website form will ask you to:
1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2.Upload your current CV
3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.
Selection Process
We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EQUITY, DIVERSITY AND INCLUSION
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.
We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.
Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women's Refuge Deputy Service Manager (Female Only)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Deputy Service Manager
Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.
About the Role
We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.
The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.
Some Key Responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Financial Management, including petty cash and budget management.
- Contract management and Internal auditing, admin, and general other duties as required.
- Striving to ensure excellence and quality in our service delivery.
About You
We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.
- Due to the nature of the service, it is an occupational requirement that the post holder is female
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Pickering! North Yorkshire.
We are recruiting for a Shop Manager to manage the day to day running of our Pickering store, Market Place, YO18.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Our client funds pioneering solutions and robust research to inform and improve humanitarian response. The organisation partners with a global community of humanitarian actors, researchers, and innovators to improve the quality of humanitarian action and deliver better outcomes for people affected by crises.
Prospectus are proud to be supporting our client with their search for a Management Accountant at a time of change for the organisation. The Management Accountant plays a key role in delivering timely, accurate financial forecasts, management accounts, and donor reporting to support strong financial management and effective cross-programme operations. The postholder contributes to annual budgeting and statutory audits, continuously improving financial systems, policies, and processes to ensure alignment with the organisation's strategic objectives. The postholder acts as a primary finance contact and trusted finance partner for internal teams, external stakeholders, the post provides expert guidance, manages financial queries, and oversees a Finance Officer to ensure efficient, compliant financial operations across the organisation.
The successful candidate will be a proactive individual who is a Qualified Accountant (CIMA, ACCA, ACA, CIPFA or equivalent). The postholder will have proven experience in management accounting, ideally within the charity or not-for-profit sector, with strong expertise in managing complex budgets and multiple funding streams. The postholder will have experience in grant financial management and compliance, and in supporting grantee financial management and compliance. The postholder will have knowledge of Agresso/Navision accounting software and Microsoft Excel and experience in line management.
The postholder will also have strong attention to detail with the ability to meet tight deadlines under pressure. The postholder will have strong analytical skills, and an understanding of risk and audit principles. The postholder will have excellent communication skills, able to engage and support both finance and non-finance stakeholders.
Desirably, you will have financial experience within an international humanitarian context or similar, including knowledge and experience of IATI reporting. In addition to this, knowledge of charity accounting and tax issues, including the Charities SORP.
Elrha are a remote first organisation and as such this role can be based from home, anywhere within the UK. There are also offices available for those who would like to spend time in the office. This role is full-time (35 hours a week) and initially on an interim basis, funded until September 2026.
To apply for this role, please submit an up-to-date CV, along with a cover letter to detail your relevant experience for the role by using the job description.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Services Manager
We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.
This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.
Position: Family Services Manager
Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.
About the Role
In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.
You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.
Key Responsibilities Include:
- Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
- Coordinating recruitment, staff wellbeing and absence management
- Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
- Developing quarterly plans and contributing to new programme development
- Ensuring compliance with safeguarding, health & safety and organisational policies
- Producing high-quality reports for internal and external stakeholders
- Handling feedback, complaints and safeguarding concerns appropriately
- Representing the charity at local networks and forums
- Supporting service delivery when required
About You
You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.
You will bring:
- Experience managing or leading teams within young people’s or family services
- Experience delivering programmes or activities within these settings
- Strong safeguarding knowledge and experience
- Understanding of the issues affecting children, young people and families
- Experience monitoring, evaluating and reporting on service performance
- Excellent communication, organisational and relationship-building skills
- Confident IT skills, including Microsoft 365 and Excel
- Flexibility to work occasional evenings and travel within Southeast Hampshire
Desirable:
- Level 3 qualification in a relevant field
- Experience in the voluntary sector
- Knowledge of the local statutory/voluntary landscape
- Experience creating training programmes
- Familiarity with in-house databases
About Us
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.
We are an equal opportunities employer and welcome applications from all sections of the community.
Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Role Summary
Julie’s Bicycle (JB) is seeking a Climate Change & Sustainability Specialist to work across our Creative Green Consultancy Programme and on Partnership Projects and Arts Council England Programme. This is a rare opportunity to join JB’s passionate, expert, and friendly team at our internationally renowned non-profit, working at the intersection of culture and the climate crisis.
Job title: Climate Change & Sustainability Specialist
Contract: Preferably 0.8 FTE (full-time can be considered for the right candidate), 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £39k to £41k p.a. (pro rata), depending on experience
Reporting to: Creative Green Programme Lead
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role - to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change—and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please visit our website.
About Key Programmes
Creative Green and Creative Climate Partnerships
Julie’s Bicycle’s Creative Green and Partnerships programme works with individual organisations and networks through consultancy and partnership. The programme combines sustainability expert advice, networking and peer-to-peer knowledge, supporting a wide variety of organisations in arts and culture to embed environmental sustainability into their value. From developing environmental action plans and training to designing net-zero pathways and sustainable exhibitions, we support organisations in incorporating sustainability into their strategy and governance, understanding their ecological impacts, and developing and monitoring action plans and practices.
We collaborate to enable practical action for transformational change by working with diverse cultural organisations, including those in visual arts, museums, galleries, and theatre. Our Creative Green team partners with various organisations such as the British Film Institute, British Council Americas, Green Libraries Partnership, Tomas Saraceno Studio, Goethe Institute, Independent Cinema Office, Arts Council Ireland, and numerous European funding programmes. We also work with cultural services both in the UK and internationally across sectors including performance and music.
JB offers a suite of free cultural sector-specific carbon calculator tools – the Creative Climate Tools - which are recognised as a world-first platform for carbon reporting and environmental monitoring for cultural organisations and businesses, including venues, tours, offices, and outdoor events.
Our Partnership with Arts Council England
Julie’s Bicycle is the partner for the Arts Council’s Environmental Programme, supporting organisations to take environmental action and meet their funding requirements and supporting the Arts Council to drive positive environmental change within the sector. The programme focuses on delivering support to organisations in: reporting their impacts and taking action using the Creative Climate Tools; running events, peer sharing sessions, webinars, signposting to and developing resources to deepen understanding around data use, and relevant topics in sustainability; broadening access to climate literacy via e-learning; providing a strand of workshops to provide targeted support for artists, creatives and freelancers, and; to inspire, develop and nurture sector leadership via a number of dedicated programme strands focused on governance, justice, resilience and decarbonisation. The programme is adaptive, and as we move into 2026, there is a significant opportunity to shape the delivery of our Decarbonisation programme in particular, to respond to the needs of the sector.
Our leadership strands include:
Transforming Energy, our Arts Council England decarbonisation programme. This programme currently has two strands: Buildings Net Zero Energy supports building-based organisations in enhancing their energy management processes, and our Capital Investment Ready programme supports cohorts of advanced organisations in preparing their cultural venues for electrification, with a focus on 2030 decarbonisation goals.
Additional strands include our Board Environmental Champions program, which helps trustees and board members of National Portfolio Organisations (NPOs) and Investment Principles Support Organisations (IPSOs) incorporate environmental responsibility into governance, supported by a champions guide and peer networking sessions. The Leading Resilience programme, an ongoing pilot and mentoring initiative, fosters leadership within the portfolio and sector by enhancing understanding and skills for adapting to climate impacts. The Creative Climate Accelerator is a free training course designed for individuals from diverse and underrepresented backgrounds, empowering them to develop skills and confidence to drive change in their communities.
The Role
We are looking for an outstanding individual to join our team as a Climate Change & Sustainability Specialist, to lead and facilitate the management of strands of work on these programmes:
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Transforming Energy - Arts Council England (30% FTE)
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Creative Green and Partnership programmes (50% FTE)
The work involves project-managing and delivering key partnership projects, and supporting collaboration with both subsidised and commercial cultural organisations, as well as with networks of organisations, funding bodies, cities, and local authorities. We focus on projects that generate knowledge that can be shared with the broader sector to promote climate action.
Candidates will have strong knowledge of the environment and climate, including their root causes, impacts, key issues, solutions, and approaches. You will have the confidence to embed sustainable practices across operations, strong facilitation skills, and the ability to drive change and governance in organisations and networks.
You will be passionate about the cultural sector's unique role in accelerating a just energy transition and inspiring wider action. We would particularly welcome expertise in community energy networks and solutions, nature restoration and carbon sinks, and broad environmental management and the just transition.
You will have proven project management experience and be able to combine strategic thinking with on-the-ground delivery across all project stages, leading consultancy activities, including mentoring clients and running public-facing sessions. An excellent communicator and confident project manager, you will have a flexible, solution-focused approach.
Responsibilities
As part of the Creative Green and Creative Climate Partnerships team, our Climate Change & Sustainability Specialist will manage partnerships, working closely with a wide range of high-profile organisations in the arts and culture sector to help them understand, manage and improve their commitments to climate action and a just transition. A typical month might involve developing sustainability advice for cultural organisations supported by international cooperation, developing and delivering sustainability training for libraries, researching opportunities for climate action for artistic residencies, analysing environmental management data and writing recommendations and reports, helping write new proposals for partnership development, creating recommendations to influence cultural policy funding in the UK and Europe, creating a net zero plan for museums and theatres, supporting the sustainable production of exhibitions and performances.
With the Arts Council England programme, you will lead the management and delivery of the strand focused on decarbonisation, working collaboratively with the team. There is a significant opportunity to shape the programme to support organisations in decarbonising across key focus areas, including community energy schemes, district heat networks, nature-based solutions, circular economy initiatives, and energy management approaches, among others. Beyond this key strand, they will collaborate with the team to support aspects of delivery and contribute to team activities across the wider programme as appropriate. They will also collaborate on delivery support and contribute to wider team activities.
Key responsibilities:
Project scoping and proposal writing
- Actively seek partnership development opportunities that align with our strategy and aims.
- Scoping and planning new projects.
- Writing competitive proposals for new partnership projects.
Project Management and delivery
- Full project management, including managing timelines, resources, contracts, and budgets. This includes high quality, timely delivery of project strands, resources and events within the Creative Green and Partnership programme.
- Managing and delivering the decarbonisation strand of the Arts Council England environmental programme, and evolving the focus and support provided for organisations in line with sector needs.
- Designing and facilitating training and focus groups for organisations and specific stakeholder groups/networks, leadership sessions in person and/or virtual.
- Analysing environmental data focusing on energy, materials, carbon footprint calculation, environmental data and science-based targets and life cycle analyses.
- Developing strategic pathways for organisations to decarbonise towards achieving Net Zero Carbon emissions with emphasis on a Just transition and sustainability plans for cultural organisations. Carrying out the necessary research to respond to specific organisational / sector challenges.
- Developing clear and accessible communications about decarbonisation strategies and progress for a variety of internal and external audiences.
- Producing reports, strategy, policies, action plans, tools and resources.
- Providing advice on how clients can meet environmental regulations.
Learning and knowledge Sharing
- Distilling and synthesising learning, insights and knowledge arising from projects.
- Clear communication and active sharing of knowledge with the wider team to support and enhance internal learning
- Presenting findings and recommendations to clients, partners, Julie’s Bicycle’s team and broader stakeholders.
- Keeping up to date with current research and legislation.
Experience And Skills
Essential
- Significant experience (five to seven years) of working in environmental sustainability programmes or a similar role.
- Demonstrable experience of successfully managing environmental projects, working in partnership with external organisations
- A degree in environmental science/studies/management/sustainability and/or another relevant academic discipline area, or evidence of equivalent expertise.
- A proactive, flexible approach, and the ability to progress work independently in a fast-paced environment.
- An interest in the arts and culture, the role they can play in the climate crisis, and the sustainability issues that impact this sector.
- Demonstrable expertise related to a range of the following: decarbonising pathways and just transition, community energy networks and solutions, nature restoration and carbon sinks, broad environmental management and circular economy, and sustainability in the supply chain.
- Deep commitment to climate justice and to threading this throughout their work
- Experience and confidence in designing and facilitating workshops, training and focused group discussions or similar.
- Experience in writing proposals and relationship management with high-profile organisations.
- Experience in project management from the beginning to the end of a project, including learning and evaluation.
- Experience in carbon footprint calculation, conversion factors, and analysis.
- Experience in undertaking consultation and information gathering with organisations from which to develop strategy, policy, and action plans.
- Client/ Partners-facing presentation skills.
- Excellent written skills.
- Scientific and numerical skills.
- Strategic thinking.
- Excellent attention to detail.
Desirable
- Sustainability experience gained within the cultural sector / specific experience working with museums and galleries, performance venues, theatres or cultural services.
- Business skills and commercial awareness.
- Understanding of communications strategies.
- Experience of writing reports, guides, and communication materials for non-academic audiences.
- IEMA membership or similar.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 18th Jan 2026.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Digital Business Analyst - FTC
Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future.
You will ensure that Alzheimer’s Research UK’s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme.
The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience.
This is an 18-month fixed term contract.
Key Responsibilities:
Requirements Elicitation and Scope Definition
· Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required).
· Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement.
· Ensure all requirements align with the overarching DDT architecture and digital principles being established.
Analysis, Feasibility, and Impact Assessment
· Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment).
· Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements.
· Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team.
Documentation and Artefact Creation
· Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams.
· Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base.
Quality Assurance and UAT Management
· Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs.
· Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility).
· Contribute to system maintenance planning by documenting defects and change requests post-launch.
Communication and Bridge Building
· Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency.
· Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress.
What we are looking for:
· Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment.
· Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs).
· Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions.
· Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences.
· Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment.
· Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves.
· Strategic thinker with the ability to translate organisational goals into impactful outcomes.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The client requests no contact from agencies or media sales.
Salary: £46,698 (London) / £42,373 (National) per annum
Hours: 35 hrs per week
Contract: Fixed term contract (until March 2027)
Benefits
· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
· Attractive family friendly policies;
· Private healthcare cover;
· Season ticket loans;
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London, Bristol or homeworker
The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings.
Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.
Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?
This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.
You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.
It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.
The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.
The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.
You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.
Key elements of the role:
· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.
· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.
· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.
· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism. You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.
· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.
· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.
· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.
· To be the face and voice of the NHF with members, stakeholders and the media.
· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.
· To maintain high quality standards and follow NHF policy and process.
The successful candidate:
The successful candidate will be able to demonstrate:
· A sound knowledge and understanding of housing associations and issues affecting the wider sector.
· A sound understanding of the political and policy landscape that housing associations operate in.
· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.
· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.
· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.
· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.
· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.
· A commitment to excellent customer service.
· A positive, energetic and agile approach to work.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 4 January 2026
Interview date: 14 and 15 January 2026
We are the voice of England’s housing associations.


The client requests no contact from agencies or media sales.
Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers.
Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.
DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance.
In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements.
You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability.
The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success.
You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Sunday 18th January 2026 2330 hrs
How to Apply
To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Contract: Permanent, part time (34 hours per week)
Salary: £25,768 - £29,962 per annum (FTE £31,830 - £37,012 per annum)
Location: Grimsby Animal Hospital, DN32 7DE
Closing date: Sunday 4th January 2026
Interview dates: 12th and 13th January 2025
Help us change lives — one pet at a time.
Blue Cross is a leading animal welfare charity dedicated to improving the lives of pets and the people who love them. Our veterinary hospitals provide essential care to pets whose owners might otherwise struggle to afford treatment and we’re now seeking a compassionate, organised and forward-thinking Deputy Hospital Manager to help us continue this vital work.
More about the role
As Deputy Hospital Manager, you will support the Hospital Lead in overseeing all aspects of the hospital’s daily operations while contributing to long-term planning and service development. This role is ideal for someone currently working as a Practice Manager in a veterinary setting who is ready to step into a broader, mission-driven leadership opportunity.
You will provide direct line management for our receptionists, taking responsibility for recruitment, induction, rotas, training and performance management. Ensuring our reception teams deliver consistently excellent service will be central to your role. You will ensure all financial processes from cashing up to payment plans and debt collection are completed accurately and in line with internal policies and external regulations. You will also provide support in the coordination of onsite Information Services and Estates and Facilities activities, as well as the welfare management of strays.
A core part of your responsibilities will be ensuring reception areas operate safely and efficiently, adhering to health and safety requirements, data protection rules and organisational SOPs. You will oversee robust stock control processes for both clinical and non-clinical items, ensure all non-clinical complaints are processed appropriately, and work closely with clinical and non-clinical colleagues to maintain smooth and joined-up client journeys.
Alongside this, you will provide comprehensive administration services that support our clinical teams in delivering veterinary care to thousands of pets each year. You will play an active role in continuous improvement by identifying opportunities to enhance reception and client services, making them more efficient, effective and aligned with the needs of the hospital. Experience in fundraising or events is a valuable advantage and will help strengthen our community engagement efforts.
About you
You’ll be an excellent problem-solver who thrives in a fast-paced environment with multiple competing demands. Your ability to prioritise, communicate clearly and delegate with confidence will help you balance the needs of diverse teams. You’ll bring strong leadership experience, ideally from a veterinary or clinical setting and a genuine interest in strategic thinking and shaping future services. Above all, you’ll share our commitment to supporting pets and the people who love them.
Essential qualifications, skills and experience:
- Experience in a busy customer service environment
- Experience supervising or managing staff teams
- Strong communication and conflict resolution skills
- Experience of financial management, including cashing up and reconciliation
Although not essential, it would be great if you also had:
- Experience in a hospital, clinic, or veterinary environment
- Experience in staff recruitment, training, and development
- Understanding of animal welfare and client care issues
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
We’re looking for someone to help us double the number of children and young people in our churches and build flourishing intergenerational communities of faith.
You will
· lead our strategy in this area, helping to equip and resource clergy, lay leaders and volunteers
· Recruit and support new children, young people and families’ ministers and missioners to our diocesan network
· Develop ways to build strong partnerships between church, school, and home as a core driver of mission
You will be:
· A committed Christian with a deep passion for the spiritual growth of children and young people.
· A strategic thinker who can turn vision into action and inspire others.
· Experienced in leading change and developing leaders in complex contexts.
The client requests no contact from agencies or media sales.
People Services Manager
We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.
Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026
About the Role
This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.
Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.
Key responsibilities include:
- Leading and motivating the People Services team to deliver a high quality advisory and partnering service
- Developing and delivering the People Plan in line with organisational priorities
- Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
- Ensuring managers receive clear, compliant and practical HR advice across all areas
- Promoting a healthy working environment and wellbeing initiatives
- Supporting delivery of the Reward and Recognition strategy
- Overseeing induction and engagement activities
- Leading on Learning and Development needs analysis and delivery
- Managing HR data, reporting and workforce insights for senior leadership and governance
- Leading policy development and review
- Providing HR expertise and project management input on organisational projects
- Acting as People Lead for governance reporting and workforce assurance
About You
You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.
Essential experience and skills include:
- Experience leading a People or HR function across multiple sites
- CIPD Level 7 or equivalent expertise
- Strong HR business partnering skills across the full People agenda
- Experience implementing or optimising HR systems and self service
- Up to date knowledge of employment law and risk management
- Experience managing change and supporting organisational development
- Strong communication and relationship building skills
- Successful leadership of HR teams
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
About the Organisation
You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.
Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.
We kindly request that recruitment agencies do not reach out regarding this role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Title: Project Assistant
Location: Harare, Zimbabwe
Contract: 1-year fixed term contract
Salary: Local Terms and Conditions apply
About the role
The Project Assistant will manage day-to-day activities for the School Health Integrated Programme (SHIP), working closely with the Ministry of Health and Child Care and the Ministry of Primary and Secondary Education. Based in Harare, with implementation in Glenview-Mufakose District, the role focuses on coordination, monitoring, documentation, reporting, and supporting capacity-building initiatives to ensure successful delivery of project targets.
Responsibilities
- Coordinate SHIP activities with ministries, partners, and schools to meet project objectives.
- Organise capacity-building sessions for health workers and school health coordinators.
- Prepare activity reports and contribute to quarterly and annual donor reports.
- Monitor project implementation through site visits and follow-up actions.
- Support outreach activities and ensure proper record-keeping systems are maintained.
- Track project expenditure and monitor budget variance for compliance and value for money.
- Represent the programme at meetings with ministries and other stakeholders.
- Coordinate patient satisfaction studies and assist with operational research.
- Support partners in planning, monitoring, and quality assurance of project delivery.
- Identify underperformance issues and implement corrective measures in consultation with partners.
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
As Project Assistant, you are organised, proactive, and experienced in coordinating health-related projects. You excel at building relationships with government ministries and partners, managing multiple priorities, and ensuring compliance with donor and organisational standards. Your ability to communicate effectively, monitor progress, and support capacity-building will help deliver inclusive and impactful health services.
Jobholder Requirements
Essential
- Degree in Public Health, Social Sciences, or related discipline (postgraduate degree an advantage) or equivalent relevant work experience.
- Experience in programme or project management, ideally within an INGO setting.
- Knowledge of public health and eye health in Zimbabwe.
- Understanding of Disability Inclusive Development and experience working with OPDs.
- Experience in monitoring and evaluation and research.
- Understanding of Zimbabwe’s health system and advocacy work.
Desirable
- Ability to work with project budgets, forecasts, and reports.
- Training needs assessment and facilitation skills.
- Excellent communication skills in English; Ndebele fluency is an advantage.
- Strong networking and advocacy skills.
- Ability to travel regularly to project sites; basic computer skills required.
Closing date:
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
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