Policy research officer jobs in London, greater london

Job description

Role: Partnerships and Programme Development Manager

Directorate: External Affairs

Team: Corporate Partnerships

Manager: Senior Strategic Partnerships Manager

Direct reports: N/A

Role purpose

This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.

You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.

Key tasks and responsibilities

Partnership and project delivery

· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget

· Support management of key strategic partner relationships

· Coordinate teams and stakeholders to deliver partnership activities

· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments

Income development and proposals

· Develop funding opportunities from programmes and organisational activities

· Produce high-quality proposals, presentations and funding applications

· Support applications to trusts, foundations and corporate partners

· Contribute to the development of partnership agreements and documentation

Reporting and planning

· Support delivery of income and fundraising plans through regular monitoring and reporting

· Track progress against agreed objectives and provide clear updates and analysis

· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation

· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures

Systems, processes and knowledge management

· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities

· Maintain accurate records, documentation and reporting systems to support partnership activity

· Identify opportunities to improve ways of working and streamline processes across the team

Research and pipeline development

· Carry out research to identify potential partners, funding opportunities and sector trends

· Support the development of a strong and diverse pipeline of prospective partners

· Contribute to internal decision-making by providing relevant insights and analysis

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Produce specification requirements in line with procurement processes for outsourced activity

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.

The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.

At Bookmark, we have a simple vision: we want every child to read. We have seen significant growth over the past few years, building a network of engaged supporters and an effective Partnerships Board. As we pass the halfway mark of our three-year strategy, we are recruiting a major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children. 

This individual will join a successful team, stewarding and cultivating existing supporters as well as managing a pipeline of prospects through their giving journey. You will work directly with the Head of Fundraising and be responsible for your own portfolio of major donors, trusts and family foundations. By August 2027 Bookmark aim to have reached 500,000 children with our literacy programmes, you could be part of that incredible goal.

Experience in philanthropy is welcome but not essential. We are equally interested in candidates with a strong track record of managing high-value relationships and delivering excellent stewardship in commercial or client-facing roles.

Job Description

Delivering the Philanthropy plan

• Work with the Director of Fundraising to grow the major donor portfolio within the wider strategy 
• Build and maintain a portfolio of existing and new major donors who give or can give £20,000 or more, ensuring a first-class cultivation and stewardship journey
• Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
• Work with our Fundraising Research & Administration Intern to identify new potential Bookmark major donors, working with Trustees, senior stakeholders, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
• Design and deliver creative events and activities to generate income, cultivate and steward donors
• Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand. 
• Use Salesforce to manage the accurate recording, progression and forecasting of major donor relationships, enabling efficient reporting and KPI management

Work with the rest of the Fundraising team

• Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
• Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
• Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
• Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
• Ensure Bookmark’s ethical fundraising policy is adhered to

Person Specification

Essential

• A successful track record in managing high-value relationships, including a proven track record of securing five-figure gifts
• Experience working towards and meeting, or exceeding, income targets
• Experience developing high value relationships through all stages of the giving cycle 
• A demonstrable ability to build internal relationships and use senior stakeholders (CEO, Trustees, Senior Leadership Team) to help progress major donor relationships
• Experience working on successful events that meet fundraising targets
• Great verbal communication skills, demonstrated by strong external and internal relationships. You will have the skills to influence, motivate and persuade people to donate
• Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a high value audience
• Experience growing and managing a pipeline, planning for your portfolio and increasing income
• An understanding and ability to build budgets and work with financials
• Experience using of Office Word, Excel, and PowerPoint
• Experience using Salesforce, or another fundraising database

Bonus Points

• Major donor and/or Trusts & Foundations experience 
• Line management experience
• Experience working with a fundraising board or high value committee
• Experience managing and developing a high value giving circle
• Experience running matching campaigns or large mailings

Location: Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.

Contract type: Permanent - Full Time / Part-time (0.8/4 days) will be considered.

Salary: £40,000 - £42,000 (0.8 FTE - £32,000 - £33,600)

Reporting to: Director of Fundraising 

Application deadline: 11th May at 10am, but please note that interim shortlisting will occur on 29th April at 10am.

Want to know more?

We will be running an online session for anyone wishing to understand more about the role on Wednesday 22nd April at 2pm.  Please find the link to sign up on the relevant job description on our website.

Equality and Diversity

Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

At Bookmark, we are a small but growing team of hard-workichang people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.

Safeguarding

Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment.  Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

This is an exciting new role within HFF Science Team and would suit an individual looking to apply their demonstrable experience of research funding processes, and their knowledge of the research environment and funding landscape. If you’re organised, adaptable and keen to make a positive impact on world-class research, we’d love to hear from you.

SENIOR FUNDING MANAGER, HUO FAMILY FOUNDATION

Salary: £60,000 per annum plus benefits

Reports to: Director of Research

Line manages: N/A

Location: Mayfair, London

Contract type: Permanent

Hours: Full-time 37.5 hours per week

Start date: August 2026

You must have the right or the permission to work in the UK. Please note that we are unable to offer sponsorship for this role. 

Closing date:  30 April 2026

Interview dates: during May 2026

ABOUT THE HUO FAMILY FOUNDATION AND ITS SCIENCE PROGRAMME

HFF is a grant-giving foundation based in London. Its mission is to support education, communities and the pursuit of knowledge. The Foundation’s current focus is in three main areas: education; the arts; and science.Since its inception in 2009, it has pledged over $100M to impactful projects in the UK, US and China.More information is available on our website.

The Trustees of the Foundation are supported by a small executive team of six.

The rapid rise and use of digital technology have permeated much of society and transformed the way many humans interact. There has been a broad array of research efforts, but the full implications - both positive and negative - on human physiology, psychology, behaviour, well-being and mental health remain unclear.  We believe there is an opportunity to help advance the research and the field of knowledge in this area. 

To this end, since mid-2024, HFF has established and will continue to grow a multi-year research portfolio in the UK and the US on the Effects of the Usage of Digital Technology on Brain Development, Social Behaviours and Mental Health in Children and Young People.  In 2025, we ran our first annual call and recently announced the outcome of these awards on our website.For our second annual funding round in 2026, we recently released an open call for proposals. 

As we continue to build our funding portfolio through annual funding calls, we are now looking for a Senior Funding Manager to join the small HFF Science Team in a permanent role. 

SUMMARY PURPOSE - WHAT YOU WILL BE DOING AND ACHIEVING

The Senior Funding Manager is a newly created role in the HFF Science Team.

You will work with the Director of Research and the Senior Programme Officer to administer the Foundation’s science portfolio of grants schemes, awarded grants and associated activities. You will manage and deliver the end-to-end grant application, review and award processes. You will act as a key point of contact for external liaison relating to the schemes. 

Working with the rest of the team, you will also help to develop and deliver events for Foundation grant holders. The role may require some domestic and international travel, including to meet grant holders for horizon scanning, monitoring and impact assessment purposes.

You may also contribute to the Foundation’s wider portfolio of work, and the delivery of our strategy.

IS THIS JOB FOR ME?

This is an exciting new role within HFF Science Team and would suit an individual looking to apply their demonstrable experience of research funding processes, and their knowledge of the research environment and funding landscape. You will lead and deliver the full funding cycle with its complex priorities with confidence. Strong communication, analytical skills and attention to detail are essential, along with the ability to build trusted relationships and work collaboratively. You will be part of a small team, so a pro-active and ‘hands on’ approach to all tasks will be necessary; collaboration and a willingness to support others are essential to success in this role. If you’re organised, adaptable and keen to make a positive impact on world-class research, we’d love to hear from you.

KEY RESPONSIBILITIES

As a Senior Funding Manager, you will: 

• Take a leading role on managing a diverse grant portfolio from pre-application to post-award, ensuring robust due diligence, clear communication with applicants, high-quality committee preparation, supporting good governance and decision-making, and smooth implementation of funding decisions.
• Provide proactive and collaborative funding operations support to the Science Team and other HFF colleagues.
• Lead, coordinate and deliver funding schemes and calls, setting timelines and workflows, and managing all aspects of associated funding committees to enable efficient, well governed decision making.
• Act as a trusted advisor, offering guidance to applicants and colleagues on funding policies, applicant eligibility, assessment processes, allowable costs and best practice.
• Oversee, coordinate and deliver high quality peer review and governance, selecting appropriate expert reviewers, managing conflicts of interest, ensuring timely and transparent assessments.
• Ensure effective post award grant management and continuous improvement, resolving complex queries, assessing change requests, monitoring compliance and progress, and contributing to process enhancements that support high quality funding operations. 
• Partake in monitoring and impact assessment purposes – annual reports, end of grant reports, etc.
• Liaise with other funding organisations, as appropriate, for example, on the operation of joint funding schemes.
• Contribute to the HFF Science’s wider activities, which may include developing and delivering events for HFF grant holders such as a mini conference or workshop. This may require some domestic and international travel.
• Contribute to the Foundation’s wider portfolio of work, including drafting and providing information for papers for meetings of the HFF Trustees.
• Perform any other duties that might be reasonably expected, and which are commensurate with this level of post. 

KEY KNOWLEDGE AND SKILLS REQUIRED

Education/Qualifications/Knowledge (essential)

• Educated to Bachelor’s degree standard (or equivalent) in a relevant science or public health subject
• A strong understanding of academic research activities in science
• An excellent understanding of procedures and best practice in research funding

Education/Qualifications/Knowledge (desirable)

• Educated to Master’s or PhD standard (or equivalent) in a relevant science or public health subject 

Skills (essential)

• Skilled team worker
• Highly numerate with strong analytical skills
• Excellent organisational skills
• Excellent communication (oral and written) and interpersonal skills
• Good IT (e.g. Microsoft suite, ChatGPT, and online databases) and presentation skills
• Robust stakeholder management skills – ability to quickly build and maintain the trust of internal and external stakeholders at all levels of seniority

Experience (essential)

• Proven experience (at least five years) as a funding manager or similar role 
• Experience of delivering research funding processes
• Extensive experience of using a grants management system
• Experience of planning, leading and delivering projects
• Connections and links to other funders and peers across the sector

Experience (desirable)

• Extensive experience of the Flexigrant grants management system

KEY STAFF POLICIES AND BENEFITS

• Annual leave allowance of 28 days per year plus bank holidays
• 10% employer contributions through the Foundation’s pension scheme 
• Private medical insurance and travel insurance
• Health cash plan
• Life insurance
• Flexible and hybrid working is possible
• Team away days and opportunities to engage with events and activities in the cultural sector
• Onsite breakfast and lunch

HOW TO APPLY

Please submit by the deadline via email an up-to-date CV, including information on your notice period for your current job, and answer the two application questions below to demonstrate that you meet the minimum requirements for the role. 

 Minimum Criteria

• Experience of academic research environments and educated to at least degree level in a relevant science or public health subject. 
• Previous experience as a funding manager or equivalent role in a research funding organisation.
• Extensive experience of using a grants management system.
• In relation to the funding of research, excellent organisational skills with the ability to prioritise and manage large workloads, and work to deadlines. 
• In relation to the funding of research, strong verbal and written communication skills, including the ability to summarise complex information, and tailor it for specific audiences. 
• Excellent stakeholder management skills - ability to quickly build the trust of internal and external stakeholders. 

 Application Questions

• Using examples, outline how you meet the minimum criteria for this role (up to 500 words).
• Provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each activity, please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made.

Ahead of applying, if you any questions about the role and/or would like an informal chat about the position, please contact the HFF Science Team via email.

Job Title: Senior Grants Officer

Department: Foundation

Reporting to: Foundation Director 

Contract: Full-time or Part-time (minimum of four days)

Working pattern: Onsite or Hybrid (minimum three days in the office) 

Salary: £40,000 (full-time salary)

ABOUT THE GOLDSMITHS’ FOUNDATION

The Goldsmiths’ Foundation is the charitable foundation of the Goldsmiths’ Company. The Foundation’s mission is to transform life-chances by supporting technical and vocational education through grant-making. With a focus on goldsmithing, silversmithing, jewellery and allied trades, it also supports skills and training in the creative industries and other fields, as well as general charitable endeavours.

A contemporary company with deep roots in the past, the Goldsmiths’ Company is one of the Great Twelve City of London Livery Companies. Founded in 1327 and now with a 1600-strong membership, the Company has contributed to national life for seven centuries. It advances the trade and craft of silversmithing and jewellery through training, exhibitions and public engagement. It also operates the London Assay Office, which protects trade and consumers by testing and hallmarking precious metals.
This is an exciting moment to join the Goldsmiths’ Foundation. Philanthropy has been at the heart of the Company’s work since 1327; the current Goldsmiths’ Company Charity was founded in the 19th century. Today, supported by its endowment, it makes grants of c. £3.5 million each year.

The Goldsmiths’ Company (the sole member of the Foundation) is now reinvigorating its philanthropic mission with refreshed charitable objects, a renewed focus on craft and skills, and a new Board of Trustees drawn from across the Company’s membership and chaired by Dame Lynne Brindley.

Job Purpose  

Working in a team of three and reporting to the Foundation Director, you will support the effective and efficient grant making of the Goldsmiths' Foundation by managing its Proactive Grant Programmes and administering the Foundation's restricted funds. Proactive grants are closed to open application but are solicited for either regular or one-off grants. This role requires a strong understanding of vocational and technical skills in the jewellery-making, silversmithing and allied trade sector. 

Delivery of Proactive Grant Programmes 

• Support the Foundation Director and colleagues to implement and deliver Proactive Grants Programmes, aligned with the 2025-2030 Strategy. 

• Support the Foundation Director in implementing learning goals for the Programmes, collecting data and working with commissioned learning partners. 

• Manage relationships with charitable partners who regularly receive grants from the Foundation, particularly those working in the jewellery, silversmithing and allied trade sectors. 

• Manage one-off grants that are solicited by Foundation Trustees due to their strong alignment to Foundation Objects. 

• Support The Goldsmiths' Foundation Trustees and Advisory Group and administering its decisions. 

Management of Restricted Funds 

• Administer the Foundation's restricted funds including the Aiden Threlfall Charitable Trust, the Brian Wood Memorial Travel Scholarship, the Miller Fund/Binney Medal (including event administration of the annual Binney Lunch), the Martin Bowes Charitable Fund and The Silver Trust. 

• Manage grant applications and awards from these restricted funds in accordance with their specific terms and conditions. 

• Maintain accurate records and reporting on restricted fund activities. 

• Ensure compliance with donor requirements and legal obligations for each restricted fund. 

Management and Governance of Proactive Grant Programmes 

• Day-to-day management of regular grantees, ensuring effective communication and support. 

• Support the development of appropriate reporting and relationship requirements with regular grantees. 

• Prepare recommendations and reports for the Proactive Grant Programmes. 

• Manage and collate the reporting from charitable partners. 

• Prepare materials to support the Foundation Director in their work with The Goldsmiths' Foundation Trustees and Advisory Group with a goal to: i. commission the most relevant grants to meet the Foundations' Objects ii. drive greater Goldsmiths' Company Member engagement with The Goldsmiths' Foundation 

• Support the continued management of existing Proactive Programmes initiated before 2026. 

Communications and Networks 

• Support the Foundation Director to maintain a network of peer funders working in overlapping or related areas, particularly those focused on vocational and technical skills development.

• Contribute to collaborations (including with other funders) to increase the reach and impact of our proactive grant making.

• Support the development of content for web-based stories and social media posts. 

Community Engagement 

• Work with colleagues to identify opportunities for grant recipients to contribute to broader programmes and the promotion of charitable activities.

• Support the identification and development of initiatives that enable the Foundation to deliver against its charitable purpose, particularly those supporting vocational and technical skills in the jewellery-making, silversmithing and allied trade sector. 

• Contribute to developing opportunities related to Equity, Diversity and Inclusion, focusing on access routes into the trade and craft. 

Other Duties 

• Work with colleagues within The Goldsmiths' Group as required to enable our mutual aims. 

• Work with the Foundation Director and colleagues to develop The Foundation's culture in line with its values. 

• Support other parts of The Foundation's grant making as required, including our Open Grants Programmes at times and any other duties as the Director requires. 

Person Specification 

Essential Experience  

• Understanding of vocational and technical skills development in the jewellery-making, silversmithing and allied trade sector

• Experience of working with or supporting charities and grant recipients

• Experience of preparing reports and recommendations for committees or senior stakeholders

Desirable Experience  

• Experience of grant making or charitable funding administration, managing grant case loads and maintaining accurate records

• Experience of relationship-based grant making and stakeholder engagement

• Experience of administering restricted or designated funds

• Experience of trust-based grant making

• Experience of collaborative funding and partnership development 

Essential Skills & Knowledge  

• Excellent written and verbal communication skills

• Excellent attention to detail

• Strong interpersonal skills, including the ability to work with people from a wide range of backgrounds

• IT proficiency in MS Office applications 

Desirable Skills & Knowledge  

• Experience of Beacon CRM or other grant making database or similar database management systems

• Knowledge of relevant research, policy and networks related to the development of vocational and technical skills in the jewellery and silversmithing sectors.

• Awareness of evaluation methodologies for funded work. 

• Willingness to adopt and utilise AI tools to support grant management, research, and reporting, and an openness to exploring how emerging technologies can enhance the Foundation's work. 

Personal Characteristics  

• Commitment to our values as a grant-making foundation

• Curious about, and committed to, the work of grant-making Foundations, charities, and the social needs they are trying to meet

• Able to work with charity leaders with a supportive and professional approach

• Able to organise and manage your own workload including varied caseloads

• Able to work to deadlines

• Flexible and collegiate attitude to working across teams and supporting colleagues where needed 

• Commitment to E,D,I 

 Please apply with a CV and covering letter outlining your suitability for the role.

The deadline for applications is 9am, Friday 24 April 2026.

Job Title - Head of Legal Aid and Billing

Contract - Permanent

Hours - Part Time, 28 hours per week (0.8 FTE) with some flexibility around working hours

Salary Range - £38,400 to £46,400 per annum (£48,000 to £58,000 FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will provide leadership and management for CCLC particularly focused on the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play a pivotal role in CCLC’s financial and operational sustainability. The role will be accountable for maximising the unit’s legal aid billing in controlled work, certificated work and inter partes costs and will hold responsibility for the unit’s billing systems. It will also be responsible for private fees billing. The post-holder will oversee the smooth running of legal aid billing including through line management of the billing team. The post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. Where appropriate they will be deputising for the Managing Director on legal aid and financial matters.

The role would suit a highly organised and efficient legal, or a finance or billing professional with solid experience of legal practice and a deep understanding of the challenges of legal aid. Whilst candidates with direct experience of legal billing (and more specifically civil legal aid billing) are welcomed, we recognise that this is a highly specialised and niche field. As such, this role could suit a highly experienced solicitor who appreciates the important role developing sustainable businesses plays in ensuring access to justice and who therefore wishes to move into practice and financial management. They will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. However, they will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of Education Law, Community Care Law and Immigration and Asylum Law.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the four days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the post holder may require some occasional travel.   

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 29th April 2026 at 23.59pm

Test and Interview date: W/C Tuesday 5th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values

At Ambitious about Autism, we are looking for a Programme Director – Service Development to join our team. You'll develop Ambitious about Autism's and the Trust's education and care services for autistic children and young people.

You'll lead on key strategic projects to extend existing or develop new education and care services for autistic children and young people, providing strong project leadership, strategic integration and managing project-related governance. You'll identify and pursue new business opportunities to drive growth and expansion of our educational settings, including school bids.

You'll be involved in new service development, conducting thorough assessment to identify gaps and opportunities for new provisions or products, whilst developing innovative concepts for new services and seeking approval through business cases. You'll also provide leadership to the Service Development team, with line management of 3 direct reports, whilst upholding Ambitious about Autism's core values.

We are looking for someone who has:

• Extensive business development and project planning knowledge
• Working knowledge of the education, health or social care of children/young people with SEND
• Working knowledge of: The social, policy, regulatory issues affecting children and young people with special educational needs or Commissioning and service delivery for children, young people and their families
• Proven experience of leading the development and delivery of new services for children, young people and/or adults with special educational needs or disabilities either from a third sector, educational, health or local authority background
• Experience of developing strategic and business plans

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you an exceptional Head of Youth looking for a senior leadership role in a ground-breaking charity? Come lead our work with, by and for young people aged 11–25 at the Winch.

You will oversee the design and delivery of effective and innovative programmes, secure funding to advance young peoples opportunties and build strong partnerships that support our strategic goals. As part of the senior management team, you will play a key role in driving our mission to create communities where all children and young people can thrive. You will model our core values of Joy, Care and Courage.

We have recently secured funding from Propel for the Inspiring Inclusion initiative—a seven-year, multi-agency partnership focused on transforming the school system for Black and racially minoritised students at risk of exclusion, particularly those affected by adverse childhood experiences. As Head of Youth, you will act as programme lead and external ambassador for the partnership.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools.

This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach.

The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice.

We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people.

About The Difference

Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper.

Key Responsibilities

• Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice
• Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction
• Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy
• Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out
• Represent The Difference through speaking engagements and writing

About You

Essential:

• Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships
• Experience designing and delivering professional development that has led to improved student outcomes
• Proven ability to build teams with strong identities to deliver against ambitious targets
• Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes
• Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities
• Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE
• Commitment to personal growth, including diagnosing your own development areas and using others' expertise
• Shared values with The Difference and personal commitment to improving life outcomes for young people

Desired:

• Insight through life or work into school experiences of over-excluded young people
• Product design experience building business cases for new services in the school sector
• Early-stage social enterprise or charity experience

Please see the attached Job Description for full role details and person specification.

We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.

Start Date: Immediately (subject to pre-employment checks)

Location: Great Ormond Street Hospital, WC1

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial advice and casework services to those most in need.

About the Role

This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving positive outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.

You will be expected to deliver high quality holistic advice and in-depth casework to families with children who are patients at GOSH across all Citizens Advice issue areas and this will include complex housing issues and with benefits cases up to appeal level.

Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.

What you will bring to the role

• Relevant experience of client-centred advice work with competency in welfare benefits and housing casework.
• Experience of researching complex advice issues including those outside of your advice experience
• Meet the accreditation requirements to the Money and Pensions Service (MaPS) quality framework to advice and casework levels. Documentary evidence of accreditation will be required.

Being available onsite is an important aspect of this role and so this role is hybrid working.The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.

To apply complete our application form and online application process at Adviser.

Closing deadline for applications is: 9.00am on Friday 24 April 2026

If you have recently applied for this role, please do not apply again.

​Early applications are encouraged as we are interviewing on a rolling basis and may close the role before the closing date.

CVs are not accepted.

Interview date: 29 and 29 April 2026

Interviews will be held on Zoom.

The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, so must the ways in which people can connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us imagine, design and embed what volunteering could look like in the years ahead.

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This is an exciting opportunity for someone who is passionate about innovation, curious about emerging trends, and motivated to meet the needs of future Samaritans volunteers. You’ll contribute to developing new and flexible models of volunteering—ensuring we reach more people, remove barriers to involvement, and create opportunities that are equally meaningful and sustainable.

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Contract

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• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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In this role, you’ll bring ideas to life.

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You’ll research emerging trends and evolving volunteer expectations to inform the development of new roles, opportunities and approaches to volunteering - helping to translate insight into practical and sustainable solutions that support current and future volunteers.

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You’ll contribute to answering questions like:

• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

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From managing insight to project planning and from developing resources to collaborating with volunteers and staff, your work will support shaping a positive and inclusive future volunteer experience across our organisation.

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What You’ll Bring

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• Curiosity and openness to innovation and improving ways of working.
• Ability to work collaboratively with a wide range of people, including staff and volunteers.
• Ability to use insight to inform decisions and drive improvement.
• Experience in change, improvement or innovation projects.
• Experience in a volunteering‑focused organisation and understanding of volunteer engagement.

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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​Applications close: Monday 27th April

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In person interviews will be held at our Surrey office (KT17 2AF) from the w/c 11th May until end of May. Exact dates are to be decided.

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.