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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clean Energy Futures Projects Lead to manage initiatives in our high-performing Clean Energy Futures team. This is a high-impact role that blends strategy, innovation, and delivery.
This role is central to our unique, global, multi-stakeholder programme, which includes various aspects of consumer rights in energy including energy affordability, energy access, and participation in clean energy opportunities, including emerging technologies such as smart home energy management and dynamic grids.
Working alongside the Clean Energy Futures Strategy Lead, the Director of Sustainability and the wider team, the Clean Energy Futures Project Lead will be responsible for co-creating and managing projects including policy research, consumer insights and campaigns, reports and recommendations to business and government, and coordination with international bodies (UN, IEA, OECD) on standard setting. They will have a key role in the team's engagement with a wide network of consumer organisations and energy sector stakeholders from government, multilaterals organisations, NGOs, think tanks and individual experts, and they will manage and grow critical relationships with private sector partners and funders.
This is a diverse role working on vital aspects of the clean energy transition, helping to ensure that the consumer voice and consumer interests are central to future energy systems design.
The ideal candidate is a results-driven team player with expertise in clean energy policy and practice, an understanding of the importance of demand-side solutions, and a belief in the potential of international and cross-sector collaboration in achieving a fast, fair and equitable transition.
The role is open to candidates globally.
Key responsibilities of the role include the following:
Project Management
Lead multi-country, multi-stakeholder projects from inception to delivery, ensuring they are completed on time, on budget, and with measurable impact.
Manage budgets, risks, and reporting in line with organisational standards.
Coordinate across internal teams to ensure seamless delivery of complex initiatives
Develop new project proposals, initiate/support projects and pursue relevant funding opportunities with partners and other external actors.
Insight and Innovation
Provide deep, up to date understanding of energy and related consumer issues globally.
Track trends and policy developments to ensure the organisation is at the forefront of global debates.
Write reports and thought leadership that can influence decision-makers.
Contribute to updating our Consumer Power strategy in the Clean Energy Futures team and identify opportunities for innovation and growth in this area.
Member and Stakeholder Engagement
Collaborate closely with Consumers International’s membership to drive collective action.
Work with cross-sector partners to support project delivery and support in identifying new partners, including private sector, to grow programme impact.
Global Representation
Advocate for consumer rights and sustainability, positioning Consumers International as an important voice in fair and equitable transition to the clean energy future.
Contribute to policy discussions and global narratives.
Represent Consumers International at global events.
Working across teams
Work collaboratively with colleagues across the organisation to support the implementation of the Strategic and Business Plans.
Constantly be on the look-out for new opportunities for Consumers International to build our impact and organisational strength.
Contribute as needed to Consumers International-wide communication and outreach.
Embody the culture and values of Consumers International and help us deliver on those.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
Up to 30 days annual leave plus bank holidays
Pension scheme
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
We are seeking a project coordinator to contribute research, project management and stakeholder management skills to support key projects advancing the consumer voice in the sustainability transition. This is a critical role in our team, and it comes with significant development opportunities.
An initial focus will be supporting delivery of key workstreams in our Clean Energy Futures Programme, where our vision is for an affordable and accessible energy system in which all people can enjoy the benefits of increasingly clean, decentralised and interconnected energy. You can explore our past achievements in promoting consumer interest in clean energy on our website, here: Clean Energy Futures - Consumers International.
The Research and Events Coordinator will work alongside the Strategy and Projects Leads for Clean Energy Futures to manage engagement with the communities of practice that feed into our Clean Energy Futures work. This includes the Member Taskforce on Energy and the Multi-stakeholder Expert Group, comprised of cross-sector experts from business, academia and government.
The Coordinator will also contribute to project delivery through research into energy policy and practice and report writing, as well as joining programme strategy discussions in a strongly collaborative and non-hierarchical environment. We also anticipate the Coordinator working closely with our Insights Lead to conduct desk research and stakeholder interviews to deliver insights components of Sustainability Programme workstreams.
After an initial 6-month period focused on Clean Energy Futures, there will be opportunities for the Coordinator to broaden their remit to other projects and topics within the Sustainability Programme.
Reflecting this breadth and the opportunities to grow, the Coordinator will initially report into the Director of Sustainability, who will provide guidance and mentoring support.
The ideal candidate is a highly organised, proactive and energetic individual who can demonstrate their knowledge and professional interest in sustainability and an understanding of the importance of consumers in the transition. They should be comfortable working remotely in a busy and varied global environment and able to communicate clearly and effectively, verbally and in writing.Prior knowledge of the energy sector is useful but not a pre-requisite.
This role can be shaped to focus on variety of potential topics, capabilities and opportunities as we grow the team, depending on the needs of the organisation and skills and interests of the individual.
The role is open to candidates globally.
Key Responsibilities
Key responsibilities of the role include the following:
Project Coordination: Support the implementation of Sustainability Programme projects, with an initial focus on Clean Energy Futures. This will include managing project plans and tracking timelines for project deliverables, as well as engaging project partners to keep them updated on project progress.
Research support: Support the Clean Energy Futures Strategy and Project Leads in conducting research and gathering examples and insights from our global network of stakeholders to inform the development of our analysis, reports and proposals. Support the Insights Lead with consumer insights research and stakeholder interviews.
Community coordination and meeting organisation: Support organisation of in-person and online stakeholder workshops or meetings including supporting the development of agendas, invite lists and online and in-person logistical arrangements where needed. This may include project related meetings and representation at other events and high-level global moments such as COP31.
Communications support: Draft, provide input to, and disseminate communications (e.g. meeting minutes, research reports, topic briefings) to project stakeholders, ensuring accurate, timely and appropriate communications.
Strategic inputs: Contribute your thoughts and ideas to development and delivery of the clean energy futures and wider sustainability work programmes and strategy as needed.
The overall work of Consumers International:
Work collaboratively with colleagues across the organisation to support the implementation of the Strategic and Business Plans.
Contribute as needed to team meetings and other Consumers International-wide communication and outreach.
Embody the culture and values of Consumers International and help us deliver on those.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.
We’re now looking for an experienced Project Manager (Partnerships & Communities) to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.
If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.
This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.
What is "The Deal" for you?
You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.
In this varied and high-profile role, you will be:
This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.
Our ideal candidate:
You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.
Why join Community Integrated Care?
Ready to make a difference?
If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.
Apply now and help us turn partnerships into progress, and ambition into impact.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Project Manager
We are seeking an experienced Project Manager to lead an ambitious inclusion and accessibility project focused on improving access to the UK’s National Trails for underrepresented communities.
Position: Project Manager
Fee / salary: Up to £30,000 for the full project (equivalent to approximately £350 per day)
Location: Remote with some travel across England and Wales
Hours: Approximately 2 days per week
Contract: Approx. 11-month contract
Closing Date: 29 May 2026
About the Role
An exciting opportunity has arisen for an experienced Project Manager to oversee the delivery of a major research and development programme focused on accessibility, inclusion and community engagement within the heritage and outdoor sectors.
This role will lead the coordination and delivery of a multi-partner project exploring how information, communications and engagement approaches can be made more inclusive for disabled people and people from minoritised ethnic communities.
Working with a wide range of stakeholders including community organisations, evaluators, researchers and site-based teams, you will play a central role in ensuring the successful delivery of pilot projects, research activity and future recommendations.
Key responsibilities include:
About You
We are looking for a highly organised and collaborative Project Manager with experience delivering complex partnership projects within areas such as heritage, inclusion, public engagement, research or community development.
You will ideally have:
Experience within heritage, countryside access, outdoor inclusion or publicly funded programmes would be advantageous.
About the Organisation
This organisation works nationally to support and promote some of the UK’s most valued walking and outdoor heritage routes, helping connect people with natural, cultural and historic landscapes.
Using money raised by National Lottery players, the National Lottery Heritage Fund supports projects that connect people and communities with the UK’s heritage. Thanks to National Lottery players, we have been able to fund this key project, ensuring the charity are welcoming places for all.
Other roles you may have experience of could include: Programme Manager, Inclusion Project Manager, Heritage Project Manager, Community Engagement Manager, Accessibility Project Lead, Research Programme Manager, Partnerships Manager, Public Engagement Manager, Co-Production Lead, Outdoor Inclusion Manager, Delivery Manager, Equality and Inclusion Project Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Project Manager to join our friendly team on a funded, part-time contract (30 hours per week). The role is home‑based in Central England with regular UK travel. This is a varied and impactful role, involving: leading the day‑to‑day delivery of a national, multi‑year climate and school grounds programme; managing project plans, budgets, risk registers and reporting in line with funder requirements; line‑managing a delivery team and coordinating our accredited network; supporting the recruitment, onboarding and engagement of schools and communities; working closely with funders, partners and an Advisory Board; overseeing monitoring, evaluation and learning; and producing high‑quality reports, case studies and project updates in collaboration with our communications team.
You will need:
We are a flexible, family‑friendly and supportive organisation, offering flexible working, generous holiday, strong staff benefits and a welcoming team culture. We are happy to discuss reasonable adjustments and working arrangements and encourage applications from those who may not meet every criterion but feel this role is right for them.
Role Title:
Interim Project Manager
Role Purpose
To deliver building and construction projects that meet the needs and expectations of customers and stakeholders.
Key Accountabilities
Complexity
The Project Manager is responsible for planning, managing, and delivering a range of complex building and construction projects and programmes in collaboration with internal teams. The role covers all aspects of project and programme management, from concept design and feasibility studies through to procurement, contract administration, quality assurance, and handover.
Portfolio Areas
Impact
The Project Manager is a technical expert responsible for delivering high-quality building and construction projects that enhance asset value and condition, improve customer satisfaction, and support organisational objectives.
Key Responsibilities (Technical / Surveying)
Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of a Project Delivery Manager.
At Cornerstone Place, we are seeking an exceptional Project Delivery Manager to join our high‑performing, mission‑driven team at a pivotal moment in our journey. This role will play a critical part in delivering our Impact First Social Housing® projects, creating safe, stable homes for people who need them most, keeping the assets in the hands of the impact makers.
The position is offered on a permanent basis, with flexible remote working and regular national travel to project sites across England.
Who We Are
Cornerstone Place is a multi‑award‑winning social enterprise with a bold ambition to create 100,000 high‑quality social homes by 2034. We exist because the current system is failing too many people: over a million households are waiting for social housing, the country spends £2.2 billion every year on poor‑quality temporary accommodation including, tragically, for over 175,000 children, and families are growing up without stability or security.
We are not a developer seeking margin. We deliver 100% social housing, 0% profit, working with local authorities, registered providers and charities to ensure homes remain in long‑term community ownership. As we enter our next phase of growth, this role will be instrumental in turning bold ambition into lived reality for thousands of people.
The Role
Working closely with our Co‑Founders and partners, you will help deliver complex projects to the highest standards, contribute to the evolution of our systems and processes, and ensure every decision is grounded in impact, quality and long‑term social value. You will translate strategy into delivery, confront challenges honestly, and help drive forward an organisation recognised as one of the UK’s most influential social enterprises; named on the NatWest SE100 list for two years running, with our Co-Founders honoured on the SE100 Pioneers list as leaders shaping the future of the sector.
Day to day, you will take ownership of multiple live projects at varying stages, from pre‑application engagement and support through the planning process, to end‑to‑end delivery, working closely with clients, design teams and professional consultants throughout. You will be responsible for managing consultants, budgets, programmes, on‑site delivery, safety compliance, stakeholder communication, team coordination, and clear reporting to senior leaders and clients.
About You
You will bring accomplished project management skills, experience in housing or construction environments, and a proven ability to lead partners and manage stakeholders with confidence. Highly organised and detail‑driven, you combine strong problem‑solving, decision‑making, communication and negotiation skills with a track record of delivery. You will also be comfortable working across multiple IT systems and curious about how AI can enhance project management, streamline processes and strengthen outcomes. While not essential, MRICS accreditation or a BSc in Construction Management would be beneficial.
We are deliberately open about who this role could be for. You may be an experienced professional with strong sector credibility, ready to apply your expertise where it can have generational impact. Or you may be earlier in your career, with the capability, values and drive to grow quickly in a mission‑led environment. What matters most is your commitment to excellence, your comfort with responsibility, and your belief that housing is one of the defining social challenges of our time and that you want to be part of solving it.
Our Commitment to Equity, Diversity and Inclusion
Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or socio‑economic background. We recognise that no candidate meets every criterion, and we encourage applications from those who meet most requirements and are motivated by our mission
How To Apply
We are partnering with Doing Good Recruitment on this campaign. Please click Apply to access the job pack and full details via their website.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Overview
Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.
This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.
These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.
2. Contract Details
Salary: £30,000 per annum
Hours: Full-time (35 hours per week) – part-time considered
Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)
Location: Home-based with regular travel across your region
Regions: North / Midlands / South
3. Role Purpose
You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.
You will work closely with Young Ambassadors to:
· Develop their confidence and leadership
· Support them to plan and deliver activities
· Build partnerships across schools, sport, and health sectors
4. Key Responsibilities
Programme Delivery
· Lead delivery of the Young Ambassador Programme within your region
· Support the recruitment, onboarding, and engagement of Young Ambassadors
· Deliver or facilitate training sessions and group activities
· Support young people to co-design and deliver social action projects
Supporting Young Ambassadors
· Provide ongoing support, guidance, and encouragement
· Create a safe, inclusive, and engaging environment
· Support young people to develop confidence and leadership skills
Activity and Events
Support delivery of:
· School visits
· Community engagement activities
· Regional multisport events
· Awareness campaigns (including World CP Day)
These activities form a core part of the programme’s impact and youth-led delivery model.
Partnerships and Engagement
Build relationships with:
· Schools and education providers
· Health and medical professionals
· Sports clubs and community organisations
Support partners to engage with the programme and Young Ambassadors
Planning and Coordination
· Plan and coordinate regional delivery in line with programme timelines
· Manage logistics for sessions and events
· Maintain regular communication with the national team
Monitoring and Reporting
· Track attendance, activity, and engagement
· Collect feedback and evidence from delivery
· Contribute to programme reporting, including the 6-month progress report
Safeguarding and Compliance
· Ensure all delivery follows safeguarding policies and procedures
· Complete risk assessments for activities
· Maintain safe and inclusive delivery environments
5. Personal Specification
Essential
· Experience working with young people in community, youth, or sport settings
· Strong communication and relationship-building skills
· Ability to plan and deliver activities or programmes
· Organised and able to manage multiple priorities
· Ability to work independently and as part of a team
· Commitment to inclusion and supporting young people
Desirable
· Experience working with disabled young people or inclusive programmes
· Understanding of cerebral palsy or disability inclusion
· Experience working with schools, health professionals, or community partners
· Experience delivering training or workshops
6. Working Pattern
You will receive:
· Full induction and programme training
· Ongoing support from CP Sport’s national team
· Regular check-ins and supervision
· Opportunities for professional development
7. Safeguarding
CP Sport is committed to safeguarding and promoting the welfare of children and young people.
All staff will be required to:
· Complete safeguarding training
· Undergo an enhanced DBS check
· Follow all safeguarding policies and procedures
8. Recruitment Process
We are looking for candidates who can start as soon as possible.
· Applications will be reviewed on a rolling basis
· Interviews will be scheduled as suitable candidates are identified
We encourage early applications.
To influence the sector & wider society to that every person with cerebral palsy has the opportunity and choice to enjoy being physically active.

The client requests no contact from agencies or media sales.
The core responsibilities of this role include the overall management and administration of the project, coordination of freelance staff, and overseeing all monitoring and evaluation activities to ensure the project remains on track to meet agreed-upon outcomes.
Crucially, the project manager will engage young volunteers, ensuring they are supported in developing the skills and confidence to take a meaningful role in collating oral histories and shaping an exciting programme of public exhibitions and events during the launch in July 2027.
For full details including key responsibilitie and person specification, please see the recruitment pack.
The client requests no contact from agencies or media sales.
Project Manager – INRS
Reference: APR20260178
Location: North Wales - Home based / Local office
Contract: Fixed-Term, 30 months – Up to 29th September 2028
Hours: Full-time, 37.5 hours per week
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
This is an exciting opportunity to join RSPB Cymru and lead delivery of the Caletwr Catchment Integrated Natural Resources Scheme (INRS), funded by the Welsh Government, in Conwy, North Wales.
Working closely with a cluster of farmers and a wide range of strategic partners, the project will demonstrate how sustainable farming and food production can deliver significant benefits for nature and natural resources. It directly supports key RSPB Cymru priorities, including peatland restoration and Curlew conservation.
A central focus of the role is establishing effective, joined-up advice and support for farmers engaging with the Sustainable Farming Scheme (SFS), helping to shape delivery at both farm and landscape scale.
About the role
As INRS Project Manager, you will provide overall leadership, coordination and delivery of the Caletwr Catchment Project. You will establish robust governance, manage budgets and resources, and ensure delivery remains focused on agreed priorities and outcomes.
Strong partnership working is essential. You will work closely with the farmer cluster and key partners including Natural Resources Wales, Eryri National Park Authority, The National Trust and other advisory bodies.
You will provide strategic direction and day-to-day support to the Farm Support Specialist and project team, ensuring effective delivery of joined-up advice and coordination to achieve landscape-scale objectives such as Curlew recovery. While primarily a leadership role, it will also involve selective hands-on engagement where this strengthens delivery, resilience or impact, including farmer engagement and practical action.
You will also oversee knowledge transfer, engagement and demonstration activities, including outreach to farmers beyond the immediate cluster within the wider Important Curlew Area.
Key responsibilities
As Project Manager, you will:
Project outputs and wider responsibilities
You will ensure:
Essential skills, knowledge and experience
Desirable skills, knowledge and experience
Closing date: 23:59, Friday, 29th May 2026
We are looking to conduct interviews for this position from 11th June.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for the South of England (Devon & Cornwall, Avon & Somerset), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.
We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.
This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Key Responsibilities
To support the delivery of effective and dynamic public and food bank facing support services. Ensuring that food banks have the technical support and information to work and report effectively and that people facing hunger or hardship receive compassionate and practical advice. Responsible for answering public and food bank enquiries, providing technical support to food banks to ensure the delivery of high-quality services that support the network to work towards an end to the need for food banks in the UK.
This role is part of Trussell’s Food Bank Resilience programme, the goal of which is to support every food bank to develop and sustain the core offer of a warm welcome, food and advice for every person, for as long as their services are needed, while orienting their organisations towards an end to the need for food banks. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Role responsibilities
Responding to customer enquiries
Respond to calls and emails from the public, food banks, and referral agencies, ensuring each person receives accurate and timely information to support their ongoing journey. This includes providing details of local food banks and other food‑aid providers, signposting to relevant national and local agencies, replying to emails, answering phone calls, responding to complaints, and directing customers to the appropriate teams or resources so they can operate confidently and access the support they need for their current situation.
Supporting Volunteers
Provide support to our Support Team Volunteers ensuring they have a positive experience volunteering for Trussell and are well-equipped to respond to incoming enquiries. This includes managing rotas, supporting training and regular team meetings, leading on volunteer recruitment and providing ongoing recognition. Additionally, monitoring the wellbeing of volunteers throughout their shifts, providing support after difficult calls and promptly responding to their queries. This ensures that Public Support Team Volunteers feel valued and supported and can carry out their duties effectively.
Generate and analyse data reports
Generate and analyse data reports to support accurate monitoring, insight development and effective decision making across programmes and partnerships. This includes ensuring information is accurately logged and generating regular and ad-hoc reports, analysing and verifying data for accuracy, and sharing insights with with internal programmes and external partners to ensure reliable information is used to guide planning, demonstrate impact and improve service delivery.
Develop and maintain accurate internal signposting information
Develop and maintain our internal Signposting repository. This includes ensuring the information is kept up to date, simple to use, and contains well maintained information that supports colleagues to deliver accurate and consistent guidance to callers.
Co-ordinate, advise on and implement offers and pilot projects
Co-ordinate, advise on and implement projects that support the ongoing development of the Public Support Line and the delivery of offers and pilot projects to food banks. These projects will be driven by insights and user feedback and include establishing new systems and ways of working to ensure the phone line is relevant, supportive and in line with Trussell values. This also includes coordinating and communicating offers and pilot projects to food banks, sharing clear and timely information, gathering and responding to queries, co-ordinating participation, and ensuring updates and requirements are communicated in accessible ways. This enables food banks to make informed decisions, engage confidently with opportunities.
Provide technical support
Provide technical support to food banks and referral agencies to enable efficient use of systems and tools provided by Trussell. This includes responding to telephone and email enquiries, communicating system updates, providing training, and producing guidance documents, ensuring food banks and referral agencies have the systems support they need in order to be able to work and report effectively.
Person Specification
Core Knowledge
Knowledge of basic safeguarding and data protection principles
Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook)
Ability to analyse and present data
Essential Skills
Written and verbal communication skills
Reporting and documentation
Customer service skills
Time management & Prioritisation skills
Accuracy and attention to detail
Key Experience
Handling complex customer or service-user enquiries
Handling Safeguarding concerns
Special Requirements
None
The client requests no contact from agencies or media sales.
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
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The Senior Fundraising Manager is responsible for delivering Brightside’s fundraising activity with a core focus on grants from trusts and foundations, and major donors. Reporting to and working closely with the CEO, the postholder will forge new relationships with major donors and manage our grant applications to support Brightside to achieve its fundraising targets. The postholder will deliver high quality stewardship across our major donor relationships and act as the key point of contact for all grant activity, working closely with the delivery teams to support funder relationship management and reporting.
The postholder will work closely with colleagues across the organisation to develop clear cases for support for potential funding projects, as well as managing our approach to individual giving and increasing regular donations. The role will involve working closely with the CEO and the trustees, who will provide warm introductions to their networks of potential major donors and support in their stewardship.
Please review the job description attachment at the end of the advert for full roles and responsibilities, application instructions, the essential criteria and further information on salary and benefits.
Responsible for:
Trusts and foundations:
Major donors:
Individual giving
Application instructions
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.