Recovery jobs in East of england

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

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The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

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What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

The External Relations (ER) Department mobilizes external audiences to raise the requisite funds, influence policies and achieve practice changes to improve outcomes for our clients, while growing and protecting our global brand. The Global Policy & Advocacy team is a dynamic part of the ER Department that leverages the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients across the “arc of crisis” and influence external stakeholders, in particular governments and multi-lateral institutions, to enact these solutions to ultimately make meaningful change for our clients. From addressing the drivers of conflict to meeting the needs of displaced people, the team partners with innovative thinkers, experts and those with lived experience to identify solutions and bring them to life. We take pride in being solutions-oriented and creative. We are precise in our goals, tactics, and messages. We drive change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs across the globe. Finally, we are collaborative, constantly seeking new ideas and perspectives from others in our sector and beyond as we work side by side with programs, strategy, communications and research and innovation teams across the IRC.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

Scope and Authority 
 

Authority:
As the Program Advocacy and Engagement Director, you serve as a strategic leader shaping IRC’s global influence across crisis response contexts, guiding advocacy efforts that are integral to advancing IRC’s mission. You are responsible for strengthening our advocacy strategies and practice, providing strategic oversight, coordination and strategy building across national, regional and multilateral advocacy efforts. You will work with regionally based teams and collaborate with senior regional and country leaders, technical experts, and global counterparts to optimize IRC’s advocacy reach, advocate for systems change policies and impacts and ensure coherence. This role will be critical to ensure focus, alignment and strategic oversight to maximize IRC’s advocacy impact at a time of stretched resources and expanding humanitarian need.  

This individual will play a critical role in coordinating and identifying the strategic opportunities to cultivate relationships and influence policies at the highest levels across IRC’s advocacy priorities, implementing creative influence strategies, including targeting non-traditional stakeholders on key crisis work. This individual will ensure the global advocacy team is informed by and responsive to trends at national/regional levels, connecting our Advocacy & Influence work to the experiences and needs of our clients and programs, and providing advocacy guidance, skills development and best practice sharing.  

Key Working Relationships

Internal contacts: Regional CRRD Policy, Advocacy and Communication; Global Advocacy & Influence colleagues; Best Use of Resources Advocacy Specialist; Policy & Solutions team; Technical Excellence leads; Crisis, Response, Recovery and Development teams; Country Programs; Communications; Awards Management; President’s Office, External Relations Department 

External contacts: Legislators; government officials; critical decision makers in multilateral institutions; peer NGOs; local/regional advocacy and/or operational organizations

Key Accountabilities

Advocacy Strategy (45%)
•  Advance IRC influence by leading or supporting the design and execution of integrated advocacy strategies, including power maps, for crisis response issues in line with organizational priorities and in partnership with regional, national and technical leaders and global policy, advocacy and communications teams. 
•  Lead efforts to advocate for system change at the country level, engaging with IRC regional advocates, and Spot and capitalize on external opportunities to advance IRC’s influence objectives including with non-traditional partners. 
•  Work with regional advocates to provide expert strategic guidance and support to country programs and emergency response teams in the development of advocacy strategies. 

Policy and Advocacy Prioritization and Contextualization (25%)
•  Contribute to policy generation and prioritization by providing advocacy insights from program regions and country contexts as well as multilateral institutions, collaborating with policy colleagues to increase the credibility and efficacy of our solutions.  
•  Support the identification of policy and advocacy priorities that meet the three criteria of impact, feasibility and added IRC value. 
•  Work closely with regional and national advocates to understand critical legislation and policy impacting clients and IRC’s programmatic teams in countries where we operate. 

Multilateral Strategy (15%)
•  Build strategic relationships and maintain diplomatic engagement with multilateral institutions such as the UN, leveraging IRC’s presence to influence multilateral policy and funding decisions.  

Senior Leadership Engagement (15%)
•  Identify and shape high-impact external engagements for IRC’s senior leaders, including message development, briefings, and event positioning to elevate IRC’s global thought leadership. 

Steward Gender Equality, Diversity and Inclusion 
•  Steward gender equality, diversity and inclusion both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence. 

Teamwork (% N/A)
•  Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.

Person Specification

Essential

Skills, Knowledge and Qualifications:
•  Graduate degree or equivalent experience in relevant field such as Public Policy, International Development, Politics, Economics, Law or International Relations **
•  Demonstrable track record of leading advocacy strategies that generated tangible policy change, ideally in more than one context. **
•  Ability to think strategically and creatively, being oriented towards solution development when traditional advocacy means do not suffice and especially in fluid and politically sensitive environments, exercising sound judgment under pressure.**
•  Extensive knowledge of humanitarian aid and refugee issues, particularly around long-term displacement. **
•  Exceptional verbal communication and interpersonal skills: strong presenter, facilitator, public speaker and trainer. Demonstrated ability to communicate and collaborate successfully with experts, high level decision-makers, and colleagues in the humanitarian and development fields. **
•  Excellent writing skills and the ability to translate complex material and data into compelling narratives that resonate with decision-makers and mainstream audiences.
•  Ability to work within short timelines to a high degree of accuracy.
•  Initiative and ability to work independently on fast-moving issues, and juggle competing demands.
•  Experience working in a development or humanitarian context is preferred. 
•  Fluency with IRC’s strategy and advocacy agendas is preferred. 

Experience:
•  Demonstrated experience in leading advocacy strategy development and execution with a focus on creativity and strategic thinking.
•  Extensive  experience working on complex humanitarian and/or development issues particularly at the multilateral or systems-change level, in more than one geographic or political context. International NGO or multilateral/intergovernmental body experience preferred. National legislative or executive branch experience is an asset. 

Senior Infrastructure EngineerWhat does it take to keep a charity like ours running? What sits behind every support call answered, every research database accessed, every fundraising campaign delivered? Infrastructure. And the people who build, protect and evolve it.

As a Senior Infrastructure Engineer, you'll play a central role in keeping that foundation strong, secure and ready for what comes next. Reporting to the Infrastructure Services Manager, you'll support, maintain and enhance our enterprise infrastructure across Azure cloud, identity, endpoint, network and core platform services. You'll lead on complex incidents, drive root-cause analysis, and bring the kind of calm, expert thinking that keeps services running and colleagues confident. This is a hands-on role with real scope to influence how we design and operate our infrastructure for the long term.

Please note that this is a 12 month fixed term contract position.

About you:

You're an experienced infrastructure professional who brings both depth of technical knowledge and the mindset of a trusted colleague. You understand that the work you do has real consequences for real people, and that motivates you to get things right. You're equally comfortable diving into a complex incident at pace and stepping back to think about how we build more resilient, secure and cost-effective services over time.

You take security seriously, communicate with clarity across technical and non-technical audiences, and you thrive in environments where collaboration and accountability go hand in hand. You're someone who keeps learning, shares what you know, and makes the team around you better.

You'll have:

- A grounding in enterprise infrastructure – servers, directory services, hybrid identity – and the hands-on experience to back it up.
- Managing and supporting Disaster Recovery services to address continuity of vital business functions.
- Subject matter expertise in Azure: cloud platforms, virtual compute, storage, networking and the governance principles that keep it all accountable.
- A security-first mindset, with practical knowledge of MFA, conditional access, privileged access management and vulnerability remediation.
- Proven networking foundations across WAN, VPN, firewalling and secure remote access.
- The discipline to work within ITSM frameworks and the rigour to maintain accurate configuration and asset data.
- Experience working alongside a Managed Service Provider as part of an augmented team, including managing service quality and accountability.
- A track record of producing documentation that works for diverse audiences – runbooks, procedures, service improvement write-ups.
- Genuine curiosity about the infrastructure landscape and a commitment to staying sharp as it evolves.

What you'll focus on:

- Keeping our hybrid infrastructure secure, stable and performing – day in, day out, and under pressure when it counts.
- Owning complex incidents from first response through to root-cause analysis and lasting fixes.
- Working shoulder-to-shoulder with our Security team to embed good practice across everything we build and run.
- Helping us get more from what we have – through cost optimisation, service rationalisation and smarter configuration.
- Being a dependable partner to suppliers and managed service providers, holding them to the standard our users deserve.
- Championing modern identity protection across the organisation.
- Bringing energy and expertise to a team that genuinely wants to do good work together.

The infrastructure you build here will help us reach more people living with dementia, more quickly, more reliably. If you're ready to bring your infrastructure skills and wider technology expertise to a role with real purpose, we'd love to hear from you.

Important Dates

- Application deadline is 23:59 on Sunday 29th March 2026
- Interviews begin week commencing: 6th April 2026

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.

This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.

If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.

Why join us

At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.

Your Benefits

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services