Relationship officer jobs
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
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The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Reporting to our Executive Director: Data, Technology and Transformation, you will join an existing senior leadership team to focus on shaping, mobilising and delivering a portfolio of transformation programmes and projects that enable us to achieve RBLs new objectives and to shape the long term change agenda and strategy.
You will lead a high performing team within Change and Transformation including delivery leads, programme managers, project managers and specialist PMO and Change professionals. Key areas of responsibility will include:
- Strategic Leadership: Develop and maintain our change and transformation roadmap and plans, ensuring there is measurable impact, while acting as a trusted advisor to the Executive Board
- Portfolio Management: Engage with our senior leadership community to identify change demands and priorities to ensure a well-integrated and aligned portfolio is developed and maintained
- Delivery and Enablement: Drive the delivery of the change and transformation portfolio, ensuring robust and stretching delivery plans are in place, optimising delivery performance based on insight, best practice and allocation of required resources
- Stakeholder Engagement: Build strong relationships across senior leadership, functional teams, and external partners, leveraging these relationships to enable successful delivery of outcomes
- Resource and Budget Oversight: Lead and ensure delivery of options appraisals and develop clear cases for transformation, designing projects and programmes that are credible with respect to costs, benefits, resourcing, timescales, governance, risk management and organisational capacity
- Change and Transformation Function Management: Lead and develop a high-performing team to include; delivery leads, programme managers, project managers and specialist roles (e.g., PMO, Impact & Evaluation, Change Communications)
Your experience in senior leadership role(s) and your understanding of change models and large scale transformation across people, process, technology and data within an organisation of similar size and complexity will be key to success. You will bring excellent leadership and team management skills, with the ability to inspire and motivate deliver focussed teams of professionals. Previous experience of working in a large charity or social business would be advantageous.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a remote working contract (which will not include additional London Supplement to salary) with some travel required, this can be discussed at interview stage.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: First Stage (virtual):17th and 18th February 2026
Second Stage (in person at RBL Haig House office): date/s TBC
Please note that for candidates moving to second stage interview, there will be a Psychometric assessment to be completed virtually between first and second stage.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation
Salary £60,000
Reports to CEO
Time commitment: 3 days a week (21 hours)
Start date: As soon as possible
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge
About the organisation:
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
· Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
· Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
· Monitor financial performance and make recommendations to meet growth and sustainability targets.
· Monitor return on investment of additional marketing spend
· Budget setting and management of cafe, gym and marketing budgets
· Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Business Development and Partnerships
· Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
· Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
· Provide leadership, guidance, and performance management for 1 or 2 managers
· Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
· Set measurable targets for income generation and and track progress regularly.
· Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
· Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
· Embed the organisation’s mission and values into all business and marketing activities.
· Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
· Relevant degree or professional qualification in business, social enterprise, or a related field.
· Professional development in leadership or business management is desirable.
Experience
· Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
· Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
· Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
· Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
· Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
· Excellent leadership, team management, and people development skills.
· Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
· Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
· Ability to balance financial objectives with social mission, embedding values in all activities.
· Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
· Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
· Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
· Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
· Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.
About Us:
For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.
Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.
Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.
Who we are looking for:
You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.
We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:
Housing, Accommodation and Tenancy Management
- Knowledge of supported housing operations
- Understanding of housing regulations, compliance and safeguarding
- Experience managing tenancies or accommodation services
Asset and Property Management
- Oversight of property portfolios or maintenance strategies
- Experience with capital projects, repairs, and long-term asset planning
- Understanding of health & safety and building compliance
IT and Digital Transformation
- Digital transfrmation, cloud systems, or data strategy
- Cybersecurity, infrmation governance, or digital service delivery
- Experience mdernising organisational infrastructure or digital tools
What you will do:
- Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
- Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
- Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
- Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.
As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!
How to Apply:
Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
Head of People
Age UK East London
12-month Fixed Term Contract (Maternity Leave)
Hybrid, with regular presence across East London sites
21-28 hours per week (flexible working welcomed)
Salary: £41,700 - £46,850 (pro rata) + 5% pension
Closing date: Tuesday 10 February 2026
Interview: In-person on Monday 23rd February 2026
Charity People is delighted to be partnering with Age UK East London to recruit for their next Head of People.
Age UK East London is a values-driven local charity supporting older people across Tower Hamlets, Hackney and Newham to live well, stay independent and feel connected. With around 75 staff and a similar number of volunteers, the People function plays a vital role in delivering the charity's ambitious five-year strategy and nurturing a positive, inclusive culture.
This is a brilliant opportunity to lead both HR and volunteering during a period of maternity cover, shaping systems, supporting managers, and ensuring staff and volunteers are set up to thrive.
Key Responsibilities
- Lead the People & Volunteering function, working closely with the CEO and the SMT.
- Develop and implement people plans, policies and compliance processes aligned with UK employment law.
- Provide advice and coaching to managers, supporting performance, wellbeing and employee relations.
- Line manage the Volunteer Manager and support a high-quality volunteering experience.
- Oversee onboarding, L&D, payroll liaison, DBS and right-to-work checks, and HR records.
- Lead annual people, volunteer and trustee surveys and use insights to drive improvement.
- Maintain HR systems and produce clear people data and reports for internal stakeholders.
What we are looking for
- Experience in a broad HR generalist role (e.g. Head of People, HR Manager or similar), ideally within a charity, social sector or other values-driven setting.
- Confident working knowledge of UK employment law and HR best practice, with the ability to apply this in a proportionate and practical way.
- Experience advising and supporting managers with day-to-day people issues and building constructive relationships across an organisation.
- Experience working with volunteers, for example, supporting a volunteer function, managing volunteer-involving projects and/or through lived experience of volunteering.
- Strong systems and data skills, including using HR and/or volunteer management systems and producing clear reports on people metrics (such as sickness, turnover and workforce/volunteer trends).
- Experience improving processes and systems, with the ability to identify what needs to change and follow through.
- Excellent written and verbal communication skills, with the ability to explain people issues clearly and build trust with staff, volunteers, senior leaders and trustees.
How to Apply
The application process is CV and a Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Tuesday 10th February. Interviews will be in-person and will take place on Monday 23rd February.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any adjustments to ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with Lesley Hynes Fundraising (LHF), a highly regarded fundraising consultancy specialising in charitable trusts and foundations. Led by founder and Managing Director Lesley Hynes, who brings over 30 years’ specialist experience, LHF works in close partnership with inspiring charities across the UK, delivering expert strategy and hands-on fundraising that creates real impact across causes including social justice, health inequalities, environmental protection and community support.
This Trusts Fundraiser role offers an exciting opportunity to join a collaborative, fully remote team with a long-standing track record of delivering exceptional service to charity clients. The postholder will deliver vital trusts and foundations fundraising across a diverse range of causes, contributing to the highest standards of fundraising practice within a supportive, ambitious and growth-oriented environment that values creativity, expertise and professional development.
Key Responsibilities:
- Develop and implement strategies to maximise trust and foundation income for client charities.
- Conduct detailed prospect research and maintain accurate records of funding opportunities.
- Prepare compelling grant applications and assist with funder reports and monitoring requirements.
- Support the organisation of events and attend external meetings with trust and foundation representatives as needed.
- Contribute to team capacity by providing expertise and additional support to colleagues.
- Maintain accurate client and fundraising data in line with GDPR and data protection legislation.
- Assist the MD in ensuring compliance with all relevant fundraising regulations.
- Keep up to date with trust landscape developments and fundraising best practices.
- Support business development activities, including website and social media updates.
Person Specification:
- Proven experience (minimum three years) in trust and foundation fundraising, ideally within small/medium charities.
- Track record of securing grants of £300,000+ annually.
- Ability to build and manage relationships with key funders and stakeholders.
- Exceptional written and verbal communication skills, with strong attention to detail.
- Skilled in research, data management, and analytical tasks.
- Capacity to interpret complex financial and grant information.
- Organised with good time management and the ability to work independently under deadlines.
- Strong interpersonal skills to collaborate effectively with diverse teams and clients.
What’s on Offer:
- Salary: £34,000-£44,000
- Location: Remote
- Contract: Permanent
- Fantastic Benefits Include: 5% employer pension, Healthcare Cash Plan, annual wellbeing budget and regular investment into training & personal development
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
This is an exciting opportunity for a creative, learning-focused Digital Learning Content Developer to join the expanding Learning Team at The Royal College of Radiologists (RCR).
You’ll play a key role in designing and delivering high-quality digital learning resources for radiologists and clinical oncologists worldwide. Working closely with passionate colleagues and subject matter experts, you’ll help build a world-class digital learning library that supports doctors at every stage of their careers ultimately making a real impact on professional development and patient care.
What you’ll do:
- Develop and build interactive e-learning courses using tools like Articulate Storyline, Rise 360, and Adobe Creative Suite.
- Create engaging visual assets: animations, infographics, videos that bring learning to life.
- Collaborate with Learning Designers and SMEs to ensure content is innovative, accessible, and user centred.
- Champion best practice in digital learning, keeping up to date with industry trends and new eLearning innovations, sharing recommendations.
What we’re looking for:
- Experience creating interactive digital learning resources and applying learning design principles.
- Proficiency in e-learning tools and visual design software (Articulate, Adobe Creative Suite).
- Strong communication skills and the ability to manage multiple projects effectively.
- A passion for innovation, technology, and effective learning design.
- Knowledge of the application of relevant legislation including data protection, accessibility and copyright.
- Ideally you will also have experience in medical visual learning design and the ability to create medical animations
Join us at the RCR to be part of a team that values creativity, collaboration, and continuous improvement. You’ll have the chance to make a meaningful contributions to ultimately help doctors deliver the best possible care to patients.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 22 February 2026.
Interviews will likely be held during the week commencing 2 March 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release.
Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role.
This is a flexible role, mostly based at HMP Brixton, but will also include travelling between
HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released.
The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations.
DUTIES AND RESPONSIBILITIES
As a Support and Employment Worker at The Clink, you are responsible for:
•Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months.
•Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle.
•Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners.
•Working with students and graduates to identify their needs and risks, and to identify short and long-term goals.
•Motivating and engaging students and graduates and to provide practical and emotional support.
•Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release.
•Supporting people dealing with drug and alcohol problems and to make referrals to other services as required.
•Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action.
•Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system.
•Working in partnership with the team to enhance overall delivery of the service.
•Maintaining a professional approach that enhances the reputation of the charity.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
- Experience of prisons and/or the criminal justice system. This can be lived experience.
- Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds.
- Experience of working with young people in gangs and/or at risk of exploitation and county lines.
- Experience of working with neurodivergent people and those with disabilities and additional needs.
- Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour.
- Experience in setting up a strong employer network and using this to support our graduates into employment post-release.
- Experience referring to other services and using a multi-agency approach.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
- An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager.
- Some knowledge of the benefits system and ability to deal with housing agencies and landlords
- Driver with clean licence.
- IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS.
- Able to adopt a supportive, confident and motivating approach to the client group.
- Willing to engage in training and development of your own knowledge and skills.
- Able to pass a prison security clearance.
PERSON SPECIFICATION
- Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people.
- Perseverence and tenacity — a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism.
- Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries.
- A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes.
- An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
- Comply with all current legislation
- Comply with all prison operational policies
- Comply with The Clink Staff Handbook
- Undertake such other duties within the scope of the post as may be requested by your Manager
Special Requirements:
- Must be able to pass prison security vetting process to be able to draw keys.
- Must have a valid driving licence .
Benefits:
- 28 days holiday plus bank holidays
- Company pension scheme
- Free meals on duty when based in a restaurant or visiting for business
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you submit a Cover Letter/Supporting Statement. You should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job title: HR & Admin Manager
Reports to: Head of Finance and Operations
Salary: £41,000 - £48,000 depending on experience.
Hours: 37.5 per week (part time, flexible working available)
Benefits: 26 days annual leave plus bank holidays, pension contribution
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose of the role
The purpose of this role is to support our Head of Finance and Operations with our HR, operations and admin functions including managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. This includes being the first point of contact for HR and office queries, leading the recruitment process, managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), supporting the Finance Officer with payroll, checking and following right-to-work in the UK, administrating DBS checks and creating new company policies together with management. The ideal candidate will be a sound HR generalist who has a good understanding of UK employment laws, organisational governance and is comfortable working independently, have refined problem-solving skills, and thrive in a rapidly evolving environment.
Duties and responsibilities
1. The HR Manager assumes the primary responsibility for ensuring the organisations employment policies are fit for purpose and in line with any changes in employment legislation and for communicating the changes to the Directors and SLT where required.
2. Support the Head of Finance & Operations to manage HR and admin functions, including working with managers to prepare job descriptions, employment contracts, onboarding and offboarding.
3. Lead the recruitment process for new staff to source appropriate candidates for the organisation. This includes job advertising, shortlisting, interviewing, pre-employment checks and other pre-employment activities that are necessary.
4. Ensure the renewal of DBS checks for all staff is carried out on a periodic basis.
5. Process new joiners and leavers on the HR platforms and liaising with IT Support to ensure staff are set up or removed as needed.
6. Plan and coordinate induction for new employees.
7. Manage the employee performance reviews, and performance improvement plans in line with the organisations policies and any legislative requirements.
8. Work with the Head of Finance and Operations to implement and review the organisations reward principles and salary benchmarking exercise.
9. Support the Head of Finance and Operations to embed Black Thrive’s mission and values across the organisation, leading and driving the required culture change.
10. Review the existing policies and update or create new HR related policies in line with the current employment laws or governance requirements.
11. Develop, implement and review the employee development and training plan / strategy with the Head of Finance and Operations.
12. Develop and manage the annual training budget.
13. Ensure the provision of effective day-to-day office administration and support across the organisation.
14. Develop and implement sound strategies and initiatives to enhance the people management skills and capabilities across their teams.
15. Assist the Head of Finance and Operations in ensuring adherence to GDPR legislation liaising with external DPO service provider as required.
16. Responsible for ensuring staff issues around performance, disciplinary issues, needs for aids and adaptations and other wellbeing issues are dealt with in line with the organisations policies and procedures. Liaising with external HR providers where necessary.
17. Manage employee relations and resolving conflicts and disciplinary issues / grievances
18. Manage the relationship with BTG’s outsourced HR partners.
19. Ensure employee health and safety compliance and all associated documentation is maintained.
20. Ensure all employee information in Bright HR is updated daily and accurately to ensure that the payroll can be processed on the due date.
21. Enhance the development and use of Bright HR across the organisation.
22. Produce and deliver presentations, reports and other material relevant to the role.
23. Supporting staff wellbeing, including promoting the Employee Assistance Program, conducting check-ins as needed, facilitating return-to-work meetings, and tracking staff absences such as sickness, time off in lieu (TOIL), and holidays.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
Company Benefits
- Flexible working – we give you control over your work schedule
- Up to 34 days annual leave inclusive of 8 days bank holidays
- Pension scheme
- Employee Assistance programme
PERSON SPECIFICATION
HR & Admin Manager
Qualifications and Experience
Equivalent of a bachelor’s degree in HR, business administration or related field.
Practical knowledge of HR best practice policies and procedures in the UK.
Knowledge of business compliance in relation to HR, health and safety and data protection.
Experience in developing and implementing new systems and processes in start-up environments.
Previous experience of working in an HR/People generalist role.
Experience setting up and maintaining administrative systems that are compliant with data protection and privacy laws.
Ability, skills, knowledge
Good knowledge and understanding of Payroll/HR policies
Excellent communication skills both written and verbal.
Proven experience in delivering a payroll operational or contractual administration service
Confident dealing with issues like succession planning, workforce planning and talent development.
Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing.
Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority.
Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.
Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.
Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.
A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please attach your CV of no longer than 4 pages. In addition please attach a covering letter that shows how you meet the requirements for the role and why you think you are a good fit for the role. If you are interested in the role please apply as quickly as possible as we will be reviewing applications as they come in and may hold interviews and choose a candidate before the closing date.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
About the Organisation
Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.
Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.
Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.
About Bridge Watch
Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.
The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.
Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.
Job Summary
The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.
The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.
Hours: Part-time, three days a week.
Contract: Fixed term for three years.
Main Duties & Responsibilities
Programme Administration & Coordination
- Support the coordination of the day-to-day operations of the Bridge Watch programme
- Manage incoming and outgoing correspondence and maintain accurate administrative records
- Assist with scheduling, rotas, and general programme organisation
Volunteer Support & Engagement
- Support the recruitment, onboarding, and initial engagement of Bridge Watch volunteers
- Assist with patrol rotas and arranging cover where necessary
- Support follow-up with volunteers to review early experiences and ongoing engagement
- Process volunteer expense claims in line with organisational procedures
Communications, Events & Engagement
- Support the development and delivery of programme communications and awareness-raising activities
- Assist with website and social media content preparation
- Liaise with volunteers, partners, and external organisations to support meetings and events
- Arrange meetings, including booking rooms, preparing agendas, and circulating notes where required
Operational & Practical Support
- Provide practical support at the Bridge Watch base, including assisting with equipment and uniforms
- Order uniforms and equipment and assist with stock management as required
- Attend meetings, events, and occasional patrols to support programme delivery and quality assurance
Monitoring, Development & Funding Support
- Assist with basic research, data collation, and reporting as directed
- Support the preparation of evidence and contributions toward funding applications
- Assist in the development of volunteer resources and support materials
General Responsibilities
- Liaise with members of the wider Ascension Trust staff team as required
- Undertake any other duties reasonably required in line with the role
Experience
- Experience of working in the third sector
- Experience in an administrative or coordination role
Essential Skills
- Good understanding of volunteering and the third sector
- Ability to engage with social media platforms and support basic content creation
- Proficiency in Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Strong organisational skills with attention to detail
- Ability to prioritise workload and manage competing demands
- Comfortable working independently and as part of a team
- Good written and verbal communication skills
- Willingness and ability to learn new skills
Desirable Skills
- Experience supporting projects or programmes
- Ability to collate and analyse basic data to support reporting and identify trends
To apply, please complete the application form. All CVs must be accompanied by a completed application form.
Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026.
No contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities
- Deliver a management development programme with measurable impact
- Provide workforce analytics to inform strategic decisions and reduce agency spend
- Coach managers to resolve employee relations issues proactively
- Drive improvements in staff engagement, inclusion, and fair treatment
- Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
- Embed co-production principles across HR processes
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
The Programme Manager will coordinate and drive delivery of the North Central London Gambling Harms Reduction Alliance, a major two-year initiative involving partners across all five NCL boroughs, NHS, Thrive LDN, voluntary and community sector partners, King’s College London, and people with lived experience.
This role is central to delivering an ambitious, innovative, and highly collaborative public health programme aimed at preventing and reducing gambling-related harms across NCL.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included



A rare chance to join an incredibly supportive and inclusive employer that values hard work, flexiblity and employee well-being, and recognised by the GM Good Employment Charter! We are a small but vastly experienced team of family support/volunteer Coordinators, delivering highly respected volunteer-led home visiting support to families in the early years.
We are looking for someone to provide direct support to families and also recruit, train and support a team of local parent/carer volunteers who will provide weekly home visiting and community support to families.
You will work with other professionals from universal and specialist services to provide a coordinated response to families’ needs. You will assess need and risk prior to carefully matching volunteers with families or offering direct support, working as part of multi agency support, ensuring information sharing and safeguarding is at the forefront of your work. This will include instigating Early Help assessments, preparing for and attending Child in Need and Child Protection meetings.
You will have an understanding of recruiting, carefully selecting and managing volunteers to ensure they feel supported and fully trained to offer effective support to families in order to get the best outcomes for the family and in particular the children.
You will be experienced in working with families in their own home - skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations and have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.
Supporting families to give their children the best possible start in life, because we believe childhood can't wait

The client requests no contact from agencies or media sales.
Department: Service Delivery
Salary: £42,500 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Key Purpose
The Safeguarding Manager is a pivotal leadership position at RABI, responsible for spearheading the organisation’s dedication to safeguarding and ensuring the safety and wellbeing of everyone connected to our work. You will lead the operational development, implementation, and oversight of RABI’s safeguarding policies and procedures, while line-managing and mentoring the Safeguarding Officer.
This role also serves as the Deputy Designated Safeguarding Lead (DDSL), assuming all DDSL responsibilities when the Senior Service Delivery Manager (DSL) is unavailable.
You will play a key role in embedding a trauma-informed, person-centred safeguarding culture across the organisation, ensuring that staff, volunteers, and partners understand how trauma affects behaviour, engagement, and recovery, and that this understanding underpins every safeguarding response.
Key Responsibilities:
Leadership & Team Management
- Provide clear, supportive, and developmental line management to the Safeguarding Officer, overseeing daily tasks, case management, and professional growth.
- Act as the primary escalation point for complex or high-risk safeguarding concerns, applying a trauma-informed approach that prioritises safety, empowerment, and dignity.
- Oversee referrals to RABI’s counselling and wellbeing services, ensuring a compassionate and responsive approach in line with internal and external SLAs.
- Foster a reflective team culture that values emotional safety, supervision, and professional resilience.
Policy, Compliance & Training
- Lead the development and continuous enhancement of RABI’s safeguarding policies, procedures, and guidance to ensure alignment with current legislation, trauma-informed best practice, and regulatory expectations.
- Ensure consistent compliance across all departments, embedding safeguarding and trauma awareness as core organisational values.
- Design and oversee delivery of a comprehensive annual safeguarding training programme that includes trauma-informed principles, empowering the Safeguarding Officer to deliver foundational sessions and personally conducting advanced training.
- Maintain expert knowledge of safeguarding practice changes, trauma theory, and statutory guidance, ensuring RABI’s approach remains sector leading.
Reporting & Continuous Improvement
- Translate complex safeguarding data and trends into actionable insights, providing trauma-aware analysis and recommendations to the DSL and senior leadership team.
- Monitor and evaluate safeguarding processes, identifying lessons learned and opportunities to strengthen trauma-informed practice.
- Promote safeguarding and trauma-informed best practices through reflective learning and cross-team collaboration.
External Engagement & Collaboration
- Build and maintain strategic relationships with safeguarding bodies, regulatory authorities, and sector partners.
- Represent RABI at external safeguarding forums, networks, and working groups.
- Work collaboratively with colleagues in Volunteering, Fundraising, Partnerships, and Service Delivery to embed safeguarding into all projects and services.
- Ensure staff and volunteers fully understand escalation routes and safeguarding expectations.
PERSON SPECIFICATION
Essential Qualifications and Experience:
- Significant experience as a Designated Safeguarding Lead (DSL) or Deputy Designated Safeguarding Lead (DDSL) in a complex organisation.
- Proven experience in leading, managing, and developing a team within a safeguarding or related operational context.
- Up-to-date specialist safeguarding training for adults and children.
- Comprehensive knowledge of UK safeguarding legislation, statutory guidance, and trauma-informed approaches to practice.
- Strong risk assessment skills, with ability to manage complex cases and make sound judgments.
- Excellent communication, report-writing, and record-keeping skills.
- Experience providing safeguarding support and guidance to staff and volunteers working with at-risk adults, children, and families.
- Proficiency with safeguarding data recording systems.
- Highly organised, with ability to manage multiple priorities effectively.
- Demonstrated leadership qualities, capable of influencing and engaging diverse stakeholders.
Desirable:
- Relevant degree or equivalent demonstrable experience in safeguarding, social work, or a related field.
- Qualification or CPD in trauma-informed practice.
- A background or knowledge of the farming community.
Personal Attributes:
- Empathetic, emotional intelligent. approachable, and able to build trust quickly.
- High levels of integrity, discretion, and professional judgement.
- Resilient, flexible, and solution focused.
- Committed to inclusivity, equality, and ethical practice.
- Proactive and self-motivated, with a drive for continuous improvement.
Additional Requirements
Full driving licence with willingness to travel nationally when required.
Commitment to ongoing safeguarding and professional development training.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices promote equality, diversity and inclusion. We are committed to creating an environment where everyone is treated fairly and with respect, and no employee or applicant receives less favourable treatment because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital status, or any other characteristic that cannot be justified. Recruitment and development decisions are made solely on the basis of skills, experience, qualifications and abilities.
REF-226 023


