Resourcing officer jobs in Westminster, greater london
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians.
Service Delivery Officers are responsible for selection of musicians for career development support, they also play a critical role in impactful management of charitable funds and resources.
Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.
About you
The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard.
You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments.
Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders.
The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians' careers.
About us
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.
Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.
Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.
Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click ‘Apply’ and visit our website. You will need to download our application forms and submit these to us by the deadline below.
The client requests no contact from agencies or media sales.
Who are we?
Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Background and Aims of the Community Health Champion Programme
This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.
This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.
The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.
Purpose of the Role
The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.
This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
This role is internally known as Senior People Officer
As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. You'll provide trusted advice and guidance to managers and employees across the full employee lifecycle, with a particular focus on employee relations, wellbeing, engagement and inclusion.
Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. You must be willing and able to travel to the office at short notice when required.
This role is ideal for someone with solid HR generalist experience who is looking for the next exciting step in their career and wants to broaden their experience across:
- Employee relations and case management
- Influencing and coaching managers
- Wellbeing, engagement and inclusion initiatives
- Organisational change and people projects
- Policy development and continuous improvement
Unlike many HR roles that focus on a single specialism, this position offers genuine variety and exposure across the People function. You'll have the opportunity to build a well-rounded skillset while making a meaningful contribution to an organisation that supports our Armed Forces community.
About the team
You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:
- Learning & Organisational Development
- People Systems & Operations
- Leaders and managers
- Project and change teams
- Internal Communications and other corporate functions
This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.
About you
You thrive on building relationships and working collaboratively with others. You enjoy helping people find practical solutions to challenges and can adapt your approach to work effectively with a wide range of colleagues, and managers, balancing empathy with sound judgement, You’ll be comfortable working in a fast-paced environment where priorities can change.
We're looking for someone who:
- Has experience in a generalist HR role and is looking for the next step in their career.
- Can adapt their communication style to different teams, personalities and levels of seniority.
- Has some experience supporting employees and managers with employee relations and people-related matters for example; diversity and inclusion/ sickness and wellbeing matters/ issues in probation/ conduct and or grievance issues.
- Enjoys working as part of a team and collaborating to achieve shared outcomes.
- Has strong organisational skills and can manage multiple priorities effectively.
- Is curios and committed to improving the employee experience.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Wednesday 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
-
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
-
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
-
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
-
Support the development of benchmarking documents and trend analysis across accounts.
-
Prepare meeting notes and action logs following account meetings.
Moderator support
-
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
-
Support the creation and maintenance of moderator handbooks and guidance documents.
-
Identify recurring learning themes and help coordinate quality assurance and development activity.
-
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
-
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
-
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
-
Assist with meeting preparation, minute-taking and action tracking.
-
Ownership of rota administration and maintain awareness of moderator availability.
-
Coordinate internal documentation and process improvements.
Service development
-
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
-
Support the creation of internal resources, templates and standard operating procedures.
-
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
-
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
Are you someone who leads from the front? Do you want a role where no two days are the same – one that combines hands-on project delivery, meaningful work with volunteers, and making the evidence count? The South London Mission is looking for a Community Projects & Volunteer Officer to be at the heart of our work.
This is not a desk-bound role. You’ll be packing Brite Box meal kits, running sessions with families and older people, building and leading a committed volunteer team, and producing reports that tell our story to funders and decision-makers. It’s a role for someone equally at home lifting boxes and writing impact reports.
The client requests no contact from agencies or media sales.
Are you a natural relationship builder who thrives on influencing senior stakeholders, driving engagement and making things happen?
The Royal College of Radiologists is looking for an Exams Engagement Officer to play a pivotal role in supporting and inspiring our national network of volunteer examiners. This is a unique opportunity to work with leading clinical professionals across the UK and internationally, ensuring they remain engaged, motivated and equipped to deliver high-quality assessments that uphold standards across radiology and oncology.
You'll be the trusted point of contact for over 200 senior clinicians, building strong relationships, influencing participation, supporting change initiatives and helping shape the future direction of our examinations programme.
What you'll do
- Build and maintain strong relationships with senior clinical examiners and committee members.
- Lead examiner recruitment and support workforce planning across exam boards.
- Coordinate training, inductions and engagement activities to support examiner success.
- Work closely with operational teams to ensure exams are appropriately resourced and delivered smoothly.
- Analyse feedback and engagement data to identify improvements and support strategic decision-making.
What you'll bring
- Experience coordinating complex projects, programmes or stakeholder networks.
- Experience of financial administration, budget monitoring and maintaining financial records and reports
- Exceptional communication and relationship-building skills.
- The ability to influence, negotiate and build consensus with senior stakeholders.
- Strong organisational skills, attention to detail and a proactive approach.
- Confidence managing multiple priorities in a fast-paced environment.
- Experience maintaining databases, producing reports and working with data.
If you're looking for a role where you can combine relationship management, stakeholder engagement, project coordination and continuous improvement while making a meaningful impact, we'd love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
- Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
- Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
- Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
- Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
- Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
- Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
- Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.
What you’ll need
- Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
- Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
- Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
- Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
- A data-informed mindset, with experience using testing and insight to refine campaigns.
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
- Proactivity, sound judgement and the confidence to take ownership of your work.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare Portfolio Pathway applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Rainforest Trust UK
Rainforest Trust UK (RTUK) (Charity No. 1169111) is a high-impact conservation charity dedicated to protecting the world’s most threatened tropical forests.
This is a pivotal moment for global conservation and for our organisation. As one of the most effective rainforest conservation charities globally, Rainforest Trust has helped protect over 60 million acres of tropical rainforest across more than 67 countries, delivering permanent protection for some of the world’s most threatened ecosystems.
Rainforest Trust UK is one of the charity’s fastest-growing affiliates, now generating £2m+ annually and supporting a global organisation with $55m+ in revenue with significant ambition for further growth and impact.
The role
We are seeking a Chief Executive Officer (CEO) to lead the next phase of our strategic plan driving growth in income, strengthening the organisational capability, and positioning the UK as a leading philanthropic engine within the global organisation.
The CEO will provide overall leadership of Rainforest Trust UK, with a primary focus on fundraising, external engagement, and partnering.
This is a hands-on leadership role, requiring both strategic clarity and operational execution. The CEO will lead a small team, work closely with the Board of Trustees, while partnering with the global CEO and senior leadership based in the USA.
Key responsibilities
Strategy and organisational leadership
- Lead the delivery of the 2026–2030 strategy, aligning UK priorities with global objectives
- Translate strategy into clear plans, targets, and performance metrics
- Drive organisational focus on outcomes, impact, and growth
Fundraising and external leadership
- Act as a senior ambassador for the organisation in the UK and internationally
- Build Rainforest Trust UK’s visibility and influence within philanthropic networks
- Personally cultivate and manage a portfolio of high-value donor relationships
Financial Stewardship
- Oversee financial planning, budgeting, and performance including annual audit
- Ensure strong financial controls and effective use of resources
- Support the growth of sustainable income to maximise conservation impact
Governance and Board engagement
- Ensure compliance with UK charity regulation and best practice
- Provide clear, rigorous reporting on performance, risk, and finances
- Work in close partnership with the Board to support effective governance and decision-making
Global partnerships and collaboration
- Build strong, effective relationships with global Rainforest Trust leadership
- Align UK fundraising with global conservation priorities
- Act as a key interface between UK donors and global programmes
Leadership and culture
- Lead and develop a small, high-performing team
- Create a culture of accountability, clarity, and delivery
- Ensure effective organisational structure and use of resources
Purpose & Alignment
- Deep commitment to environmental conservation and climate impact
- Motivated by the opportunity to deliver measurable, lasting global outcomes
- Alignment with Rainforest Trust’s values of effectiveness, integrity, and partnership
Why Join Rainforest Trust UK
This is a rare opportunity to lead an organisation where:
- Impact is clear, measurable, and permanent
- There is significant opportunity to scale income and influence
- You can play a direct role in protecting some of the world’s most critical ecosystems
At a time when the protection of tropical forests is more urgent than ever, this role offers the chance to combine purpose with performance delivering meaningful impact at global scale.
Candidate profile
We are seeking a credible, externally focused leader with:
- A strong track record in fundraising, particularly major donors and high-value relationships
- The ability to operate with credibility, influence, and judgement at senior levels
- Experience leading organisations or teams through growth and change
- Experience working with Boards and an understanding of UK charity governance
Above all, candidates will bring a clear alignment to the mission and is motivated by the opportunity to deliver measurable, lasting conservation impact at global scale.
Rainforest Trust UK is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are committed to creating a fair and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know.
Please submit a CV and a brief covering statement outlining your interest through Charity Job by 19th July.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.



The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
-
Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
-
Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
-
Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
-
Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
-
People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
-
Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
-
Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
-
Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
-
Experience leading complex organisational change and systems transformation, including the people dimensions of change.
-
Experience managing contracted delivery of services by third parties
-
Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
-
Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
-
Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
-
Experience of people management, and good HR / employment practice
-
Substantial experience of charity governance and compliance
-
Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
-
Experience of property or building management, including leases, tenancy relationships, and facilities oversight
-
Experience of a CIO conversion or similar legal restructuring of a charity
-
Familiarity with Salesforce or similar CRM platforms
-
Experience of working in a faith, membership, or congregational context
-
Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
-
JOB TITLE: Operations Director
-
LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
-
WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
-
SALARY: £55,000 per annum
-
START DATE: ASAP
Our benefits package includes
-
30 days holiday, plus English bank holidays
-
Workplace pension scheme (7% Employer contribution)
-
Staff support budget for personal development and wellbeing
-
Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officer
Hours: Full time, 35 hours per week
Contract: Permanent
Location: Office-based in London N4 (with some flexibility to work remotely 1 day per week)
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of income types on our CRM, providing admin support through management of your supporter care inbox and provide health and safety cover for the office you’re based in - the office location will depend on which of our locations are closest to you.
This is an office-based role, with staff working from home 1 day a week upon successful completion of a six-month probation period.
Closing date for applications: 9:00 on Monday 27th July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Join NAPA as Our Fundraising Officer
At NAPA, we're looking for an energetic, creative, and relationship-driven Fundraising Officer to help grow the resources that power our mission.
What You'll Do
- Develop and deliver innovative fundraising campaigns.
- Build and nurture relationships.
- Organise and support fundraising events and campaigns.
- Work closely with colleagues to share the impact of our work through engaging stories and communications.
- Help shape the future of our fundraising strategy.
We're Looking For Someone Who:
- Has experience in fundraising.
- Is an excellent communicator with outstanding people skills.
- Can inspire others to support a worthwhile cause.
- Is organised, proactive, and results-focused.
- Thrives in a collaborative environment and enjoys bringing fresh ideas to the table.
- Please note: this is a part time 18 month fixed term contract.
Why Join NAPA?
- Be part of a passionate and supportive team.
- Make a tangible difference every day.
- Enjoy opportunities for professional growth and development.
- Help create sustainable change through innovative fundraising.
- If you're ready to use your talent, creativity, and ambition to make a lasting impact, we'd love to hear from you.
Apply today and help NAPA build a brighter future.
To apply for the position of Fundraising Officer, please submit:
A cover letter explaining why you are the ideal candidate for this role
Your CV, detailing relevant experience and qualifications
Applications should be submitted by the closing date shown in the job advert.
If you have any questions about the role or the application process, please contact NAPA using the contact details provided in the advert.
The client requests no contact from agencies or media sales.
Contract: Permanent, full-time contract.
Hours: 35 hours per week (1 FTE)
Salary: £32,000 - £36,000
Location: Carers Trust office (London, Glasgow or Cardiff) with hybrid/home working options
This role is central to strengthening and connecting Carers Trust’s organisational networks across the UK. Through the delivery of clear, consistent and engaging communications, the Communications & Engagement Officer will help members stay informed about opportunities, resources and developments across the network, while promoting collaboration and the sharing of learning and good practice.
Working within the Network Development Team and closely alongside colleagues in Communications and Marketing, the postholder will coordinate network communications across a range of channels and audiences, helping to increase engagement with Carers Trust’s membership offers and strengthen connections between member organisations.
The role will also play an important part in ensuring members' voices, experiences and achievements are reflected across Carers Trust’s wider communications. By supporting more connected, informed and engaged networks, the postholder will contribute to stronger services and better outcomes for unpaid carers across the UK.
As the postholder you will:
- Work with subject-matter leads across Carers Trust to translate technical or organisational information into accessible, engaging content for different audiences across Carers Trust’s networks.
- Develop and implement engagement plans to promote partner participation in learning, research, campaigns or development initiatives.
- Contribute to the development of toolkits, guides and resources that support members in delivering high-quality services and in relation to identified capacity building needs.
- Contribute to evaluation activities and reporting for internal and external stakeholders.
Please download the attached recruitment pack to find out more.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals.
You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub.
Key Responsibilities
-
Support the BSH Education Committee and deliver its programme of educational activity
-
Plan, coordinate and deliver webinars, podcasts, events and educational resources
-
Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date
-
Track engagement and usage data, including CPD activity
-
Support delivery of education sessions at external events and contribute to BSH events
-
Work collaboratively with other societies and organisations to enhance educational content and signposting
-
Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum
To apply, please email the following documents
Your CV (no more than three sides of A4), including two referees.
A supporting statement (no more than two sides of A4) outlining your motivation for applying, confirming that you meet the requirements in Part 1 of the Person Specification and detailing how you meet the criteria in Part 2 of the Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic HR Lead to join our Central Services team at Enable!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Chief Operations Officer
Based: Staff Yard, Battersea Park
Salary: £50,000 to £55,000 Per Annum (Depending on Experience)
Contract: 6 Months - Fixed Term Contract, Full Time
Work Arrangement: 40 hours per week, Onsite
Role Overview:
The HR Lead will be responsible for embedding a consistent, robust, and proactive compliance culture across the HR team. This will ensure all HR practices, policies, and processes meet legal, regulatory, and internal governance standards, while also being practical, scalable, and aligned with business objectives whilst also providing hands-on support to the wider HR function on complex employee relations matters, organisation change, and operational HR activities.
Key Objectives/Responsibilities
Strengthen HR Compliance Framework:
- Review and assess current HR policies, procedures, and practices against legal and regulatory requirements.
- Identify gaps, risks, and inconsistencies.
- Develop and implement an updated HR compliance framework.
HR Capability & Advisory Support:
- Act as a trusted advisor to HR colleagues and managers, providing practical, risk-based guidance that balances legal compliance with business needs.
- Build HR capability by upskilling colleagues on key compliance areas, including employment law, data protection, safeguarding, and right to work.
- Develop and share practical guidance, toolkits, and decision-making frameworks to support consistent and compliant HR practice.
- Partner on complex employee relations cases, including disciplinary, grievance, absence, performance, and investigations.
- Coach HR colleagues and managers to support fair, consistent, and legally sound decision-making.
- Support organisational change, including restructures, consultations, and policy implementation.
- Contribute to HR projects and service improvements, embedding compliance into operational delivery.
Enhance Risk Management and Audit Readiness:
- Establish clear audit trails and documentation standards.
- Develop internal compliance monitoring mechanisms (e.g. audits, checklists, dashboards).
- Ensure readiness for internal and external audits.
Strengthen Employee Relations Compliance:
- Ensure consistent and compliant handling of disciplinaries, grievances, and investigations.
- Reduce risk of legal challenge through improved processes and documentation.
Systems and Data:
- Use HR systems to support compliance tracking (e.g. mandatory training, right to work, certifications).
- Improve reporting on compliance metrics and risks by creating HR dashboards to report to service leads through to board.
Key Deliverables:
- Compliance gap analysis report with prioritised action plan
- Updated suite of HR policies and procedures
- Standardised templates, toolkits, and guidance documents
- HR compliance training programme and materials
- Compliance monitoring framework (including KPIs and reporting dashboards)
- Audit-ready documentation processes
- Final project report including outcomes, risks, and recommendations
Success Measures:
- Reduction in compliance-related risks and incidents
- Positive internal or external audit outcomes
- Increased HR team confidence and capability (measured via feedback)
- Full policy review cycle implemented
- Clear and accessible compliance resources in place
Desirable:
- CIPD Level 7 qualified (or equivalent senior-level experience).
- Experience in the charity, public sector or community‑focused organisations.
- Exposure to organisational restructures, TUPE or large‑scale change programmes.
- Experience with HRIS implementation or optimisation.
- Coaching or facilitation skills.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.

