Resourcing officer jobs in Westminster, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title – Education Officer - Children & Young People
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work part-time or full-time (up to 37.5 hours per week)
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
Each year, we reach around 35,000 children and young people through the delivery of our Financial Education Money Workshops in schools, colleges and community groups across the UK. The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, insurance, uni money and much more. Children and young people love having the chance to talk about money, ask questions and think about what they are going to do with theirs!
We are looking to recruit a member of staff to help carry out the day-to-day management of the Workshop content, resources and delivery through our freelance trainer network, as well as deliver some Workshops directly to children and young people themselves. The applicant will play a pivotal role in ensuring The Money Charity’s Financial Education work is carried out efficiently and to the best standards, with opportunity for in-role development and professional growth.
We are looking for somebody with the drive and initiative to take this area of work forward as we seek to grow our delivery levels and reach in 2027 and 2028. The applicant should have fantastic presentational skills, enjoy being creative, and be confident in a classroom environment. They should have excellent interpersonal skills and be able to develop relationships with a range of stakeholders. We are looking for someone with enthusiasm for providing children and young people with life skills, as well as supporting the charity’s aims and objectives. The applicant must be able to work under pressure, deliver tasks to an agreed timescale and have the ability to manage their own workload, as well as working as part of our small, supportive team.
This varied role will provide an excellent opportunity for the applicant to influence and deliver our flagship, evidence-based programme with national reach, whilst also being able to enjoy the buzz of being in the classroom regularly themselves.
Closing Date – 11:30pm, Monday 14 September 2026
Interviews – First-round interviews will be held virtually on 17 and 22 September.
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process.
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.
Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.
Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.
By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 7th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
About Malaria No More UK
Malaria is one of the oldest killer diseases in history; even now, despite recent progress, it claims the life of a child every minute. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.
Role description
Malaria No More UK is looking to appoint a highly motivated Senior Advocacy Officer to join our team and help implement our advocacy strategies. Working with both our UK and global advocacy, you will cultivate a new generation of malaria champions and push malaria up the political agenda. This role will work on increasing our visibility and the resonance of our case with key stakeholders, including decision makers in the UK and around the world. Securing increased support will be vital to global efforts to accelerate progress towards ending malaria for good within a generation. We are looking for a confident communicator with strong project management skills and a good understanding of political advocacy.
Key responsibilities
- Providing project management support for a range of projects relating to our UK and global advocacy, including acting as project lead on agreed projects.
- Strategic stakeholder mapping, including building and maintaining relationships with UK parliamentarians and keeping contact records in our database updated on a regular basis.
- Lead the delivery of high-quality events for policy and political audiences, including at the UK party conferences, and international meetings.
- Daily monitoring of the global malaria landscape and UK parliamentary activities and keeping the team informed of relevant developments and engagement opportunities.
- Drafting of political briefings on key policy areas within malaria and global health.
- Providing administrative support relating to our UK and global advocacy, including the coordination of stakeholder mailings, updating our contact management system (Salesforce), scheduling and attending meetings, and taking minutes.
- Managing relationships with scientists working on malaria and providing them with advocacy insight through our UK Malaria Technical Expert Collective.
- Identifying opportunities to engage political decision-makers and new malaria champions in the UK.
Person specification
Essential
- Strong commitment to the mission and values of MNMUK
- Demonstrated experience working in a parliamentary, advocacy or campaigning role.
- A degree, or equivalent experience. Strong verbal and written communication skills, with high attention to detail.
- Demonstrated ability to manage stakeholder relationships confidently and independently.
- Experience of managing events and providing logistical support.
- Excellent project management skills, with the ability to manage multiple priorities, manage workload independently and work to tight deadlines.
- Knowledge of UK parliamentary procedures and strong interest in politics and international development.
- High level of proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
- Ability to work well within a team and willingness to take on a range of tasks as necessary.
- Ability to exhibit diplomacy, tact, and discretion.
Desirable
- Knowledge of malaria and/or global health policy.
- Experience of working in a fast-paced NGO environment.
- Experience of contact management and working with databases.
Staff benefits include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence, and organisation-wide closure over the Christmas period to ensure everyone enjoys a meaningful break.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Day Service Manager for Kingston Eco Op
Lead a service that makes a real difference!
Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.
We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development.
If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.
Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.
We're looking for someone who has:
- Proven experience managing teams and services
- A strong commitment to person-centred support and inclusion
- Excellent leadership and partnership-building skills
- Knowledge of safeguarding, risk management and Adult Social Care
- The ability to drive service development, manage resources and demonstrate impact.
Location: Kingston upon Thames
Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution
Hours: 28 hours
Contract: Permanent
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.
MAIN AREAS OF RESPONSIBILITY
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Identifying training, learning and development opportunities or needs
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Developing learning resources, including e-learning and guidance documents
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Managing MA learn, the MA's learning management system (LMS)
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Overseeing the MA's community outreach programme (Magistrates in the Community)
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Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees.
SPECIFIC RESPONSIBILITIES
Policy committees
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Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions.
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Propose priorities and manage programmes of work for the committee
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Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information
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Ensure agreed actions and decisions of the policy committees are implemented
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Build and maintain excellent relationships with committee members
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Provide support to committee members to enable them to effectively contribute to the work of the MA
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Assist in the training and development of committee members
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Agree and implement committee working practices.
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Contribute to supporting the MA's other policy committees
Volunteer support
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Support representatives in post
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Work with magistrates to develop and coordinate learning materials
Learning
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Develop and upload learning resources to our learning platform.
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Be the first point of contact for member queries about our learning platform and other training related matters
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With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series
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Edit webinar footage and create transcripts to upload to MA learn
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Monitor learner behaviour on the MA learn and use this to inform learning development plans.
Policy and research
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Provide input to proposed policy and research work
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Work with policy colleagues to translate research and policy into learning materials.
Communications
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Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally
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Ensure the accuracy of training information contained in MA communications outputs
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Contribute to our Magistrate magazine, newsletters, website content, social media and press releases.
Membership
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Support the work of the MA’s membership team to recruit and retain members
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Assist in responding to members’ queries and provide up to date information about training and learning issues.
Other duties
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Contribute to team meetings, organisational strategy and priorities
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Be proactive in keeping up to date with developments affecting the role
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Contribute to other organisational tasks, such as support for our webinars and events on occasion.
GENERAL
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.
PERSON SPECIFICATION
ESSENTIAL
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Experience of using a learning management system (LMS)
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Experience of using, or aptitude to learn, e-learning software, such as Articulate 360
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Ability to design and develop a variety of online learning resources
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Experience of project management
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Ability to organise and prioritise your own workload and a strong attention to detail
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Ability to assimilate and understand complex information and explain complex issues clearly
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Ability to produce clear, concise proposals, papers and other written communications
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Ability to communicate effectively, diplomatically and persuasively with a wide range of people
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Ability to establish personal credibility with a range of stakeholders
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Ability to work effectively under pressure
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A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions
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Excellent networking skills.
DESIRABLE
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Training qualification (Level 3 or above and/or equivalent professional training experience)
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Experience of working with/managing a committee
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Knowledge of the workings of magistrates' courts
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Experience of working in a membership organisation
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Experience of supporting volunteers remotely.
Want to make a difference to people’s lives? Then join our small team at Immunodeficiency UK, a charity devoted to supporting people living with poor immune systems.
About Immunodeficiency UK
Our charity aims to create an environment that ensures those affected by immunodeficiency have the knowledge to live fully, manage their condition effectively, and have their health needs understood and addressed by the healthcare system.
Each year we help hundreds of people through our helpline, educational resources, practical support, hardship grants, and our strong patient voice. We work on a range of projects to help improve patient care. You can find out more about our work by visiting our website and reading our annual impact reports..
This is a varied and interesting opportunity working for a charity that goes above and beyond in supporting people with primary and secondary immunodeficiency. The role offers an opportunity to exercise your creativity on varied and interesting projects that can make a real difference. You will receive excellent support and encouragement from our CEO and Trustees.
Responsibilities
As the Digital Communications and Fundraising Officer, you will play a key role in raising the charity's profile and awareness of primary and secondary immunodeficiency, growing supporter engagement, and generating income to support our work.
- You’ll develop and implement a digital communications strategy
- You’ll create and publish content across our website, email, social media and digital publications
- You’ll manage the website, ensuring content is accurate, accessible and up to date
- You’ll produce multimedia content — graphics, video, photography and case studies
- You’ll manage our social media accounts and our monthly newsletter
- You’ll plan and deliver digital fundraising campaigns
- You’ll create fundraising appeals, supporter communications and impact reports
- You’ll gather and share impact stories using a storytelling approach
This job is for you if:
- You’re confident in managing social media and creating digital content
- Are familiar with email marketing platforms, customer relationship management (CRM) systems and WordPress
- Have experience in planning and delivering fundraising or marketing campaigns
- Have strong organisational skills and the ability to manage multiple priorities independently
Charity or non-profit experience is a plus, as are graphic design or video editing skills.
Diversity and inclusion
Immunodeficiency UK is committed to equality, diversity and inclusion, and welcomes applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
Closing date is Friday 4th September at 5pm. Applications generated by AI will not be considered.
Interviews will take place the week commencing 14th September.
The client requests no contact from agencies or media sales.
This is a pivotal senior leadership role with full strategic and operational accountability. Leadership and exceptional communication skills will be critical as The DBR Foundation establishes and grows. Reporting to the Board of Trustees, the Chief Executive Officer will have a proven track record and experience as a CEO or in a similar executive leadership position. An extensive knowledge of the implementation of charity governance will be essential in this role.
The Chief Executive Officer will be responsible for the drafting and implementation of policies and procedures, ensuring financial sustainability, overseeing activities, memberships, fundraising and advocacy.
The Chief Executive Officer will have responsibility for recruitment and establishing a new team, resources and managing key relationships in line with the overall strategic policies, direction, goals and budget, for the purposes of advancing The DBR Foundation’s objectives, purpose and identity worldwide.
The DBR Foundation’s objectives are:
- The improvement of health by furthering the advancement of the theory and practice of Deep Brain Reorienting ("DBR")
- The relief of emotional and psychological distress wherever it may arise by the provision of appropriate DBR training and therapy
- The relief of poverty and distress wherever it may arise by the provision of humanitarian aid, by supporting other like-minded charities
Key Responsibilities
Leadership, Strategy & Organisational Direction:
- Lead strategic initiatives and sustainable organisational long-term development
- Drive sustainable growth and measurable impact
- Lead organisational strategy and service development
Operations & Service Quality:
- Oversee all operational delivery
- Ensure members are equipped with relevant, up-to-date, and impactful resources
Financial Management, Corporate Governance & Regulatory Compliance:
- Provide strong financial oversight and sustainability planning
- Ensure regulatory, and governance compliance
- Performance and risk overview to the Board of Trustees
Business Development & Commissioning:
- Income strategy and fundraising
- Grant applications and partnership funding
- Building relationships and funder partnerships
People & Values:
- Build a high performing operational team
- Establish a culture that reflects the core values and culture of the Foundation
External Engagement & Stewardship:
- Act as senior ambassador and spokesperson
- Represent the Foundation across statutory, voluntary, education and health sectors
- Strengthen partnerships and influence
Essential Skills:
- Senior leadership experience in the charity, public or social sector
- Strong organisational and operational management experience
- Experience working with a Board of Trustees
- Proven financial oversight and budget responsibility
- Experience delivering organisational strategy
- Fundraising or income generation leadership experience
- Strong partnership and stakeholder management skills
- Commissioning and contract delivery experience
PLEASE BE AWARE THAT WE ARE UNABLE TO ACCEPT APPLICATIONS FROM WITHIN THE DBR MEMBERSHIP.
The client requests no contact from agencies or media sales.
Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development.
This is a significant leadership opportunity for someone who can combine a strong commitment to recovery and lived experience leadership with the strategic, organisational and commercial judgement needed to lead a relatively small, influential charity. Working closely with the Board of Trustees and senior colleagues, the CEO will shape clear priorities, strengthen organisational and financial sustainability, build future leadership capability, and create new opportunities for impact and growth.
The successful candidate will be joining an organisation with a distinctive philosophy and more than 20 years of experience influencing recovery-focused practice. Imroc works in England and globally, combining consultancy and organisational development, accredited training, coaching and mentorship, thought leadership, evaluation and research.
What Imroc does
Training – co-produced, practical and recovery-focused programmes designed to build skills, confidence and meaningful culture change.
Consultancy and organisational development – collaborative support that helps organisations embed recovery principles, co-production and lived experience into practice and organisational culture.
Research and evaluation – evidence-based work that contributes to learning across mental health and related systems and underpins Imroc’s training and consultancy.
Thought leadership and influence – sharing learning, challenging established practice and helping shape more inclusive and recovery-focused systems.
At the heart of Imroc’s work is a commitment to recovery, peer support, co-production/co-development, equality, diversity and inclusion, and lived experience leadership.
Purpose of the role
The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring the organisation continues to influence and transform mental health systems through recovery-focused consultancy, research, training and innovation.
Working closely with the Board of Trustees, the CEO will lead the organisation through its next phase of development by creating a clear strategic vision, building sustainable partnerships, identifying new opportunities for growth and ensuring Imroc remains financially sustainable whilst remaining true to its values and recovery philosophy.
The CEO will lead Imroc through a period of organisational transition, strengthening organisational and financial sustainability, developing future leadership capability, and positioning the charity for its next phase of development.
They will inspire an inclusive, high-performing culture where people are supported, challenged and enabled to do their best work, ensuring Imroc continues to have meaningful impact both nationally and internationally
Imroc’s new Chief Executive Officer will:
Provide inspiring, values-led strategic and executive leadership;
Successfully lead Imroc through its next phase of organisational development and transition;
Establish clear strategic priorities and ensure these translate into organisational action;
Strengthen Imroc’s influence nationally and internationally;
Create new opportunities for sustainable growth and impact;
Build sustainable strategic partnerships;
Strengthen Imroc’s long-term financial sustainability;
Develop organisational and leadership capability;
Develop an engaged, confident and high-performing team;
Ensure lived experience leadership, peer support, co-production and recovery principles are meaningfully embedded across Imroc;
Champion innovation and thought leadership whilst enabling a wider range of voices across Imroc to contribute to its influence; and
Ensure Imroc continues to have a meaningful impact on mental health systems and communities.
Key responsibilities
Strategic and executive leadership
Provide strategic leadership to Imroc, ensuring the organisation remains focused on delivering its charitable objectives and long-term vision.
Work collaboratively with the Board of Trustees to set and deliver Imroc’s strategic direction, translating the organisation’s purpose and values into clear organisational priorities.
Provide effective executive oversight of organisational and operational performance, ensuring resources, systems and organisational capability support strategic priorities.
Continually scan the external environment to identify emerging opportunities, challenges and changes across mental health, health, social care and wider systems.
Translate strategic opportunities into innovative products, partnerships, and services that align with Imroc’s mission.
Ensure organisational structures, capabilities and resources continue to evolve to meet future priorities.
Lead Imroc effectively through organisational, cultural and strategic change.
Champion continuous improvement and innovation.
Leadership and culture
Lead an inclusive, compassionate and value-led organisational culture.
Foster an environment where people feel supported whilst also being appropriately challenged to achieve high standards.
Lead with authenticity, integrity, and a strong commitment to recovery principles.
Ensure Imroc’s values, recovery philosophy, commitment to EDI, peer support, co-production/co-development and lived experience leadership are reflected throughout organisational culture, priorities and decision-making.
Build leadership capability through coaching, mentoring, and development.
Promote collaboration, learning, and continuous improvement across consultants and colleagues.
Ensure difficult conversations are approached constructively, respectfully, and in a way that enables growth.
Business development and external influence
Build and maintain strategic partnerships across the NHS, voluntary sector, academia, research organisations and wider system partners.
Proactively identify and create new business opportunities, strategic partnerships and sources of sustainable income that increase Imroc’s impact and strengthen long-term financial sustainability.
Represent Imroc nationally through networking, speaking engagements, conferences, and stakeholder engagement.
Position Imroc as an influential, values-led and recovery-focused thought leader, creating opportunities for colleagues and people with lived experience to contribute to Imroc’s external voice and influence.
Support the development of bids, proposals, and strategic partnerships that align with Imroc’s values and expertise.
Build relationships that open opportunities for others across Imroc to develop and deliver new work.
Financial sustainability
Work closely with the Chief Operating Officer and Board to ensure long-term financial sustainability.
Oversee financial planning, budgeting, and organisational performance.
Ensure effective stewardship of organisational resources.
Support and enable income generation through consultancy, partnerships, grants, and other opportunities.
Ensure strategic and operational decisions take account of Imroc’s long-term financial sustainability.
Governance
Maintain a strong and effective relationship with the Board of Trustees.
Maintain oversight of effective strategic governance frameworks, ensuring clear accountability, effective decision-making, and appropriate organisational assurance.
Ensure the organisation meets all legal and regulatory obligations.
Support Trustees through timely reporting, strategic advice, and effective governance.
Promote high standards of integrity, transparency, and accountability.
People leadership
Lead, support, and develop senior colleagues.
Build organisational capability and succession planning.
Create an environment where people are empowered to contribute their expertise.
Encourage collaboration whilst maintaining accountability for delivery.
Lead through periods of change in a way that maintains engagement, organisational confidence, and effective delivery.
Create the conditions in which lived experience leadership, peer support and co-production are valued and embedded across the organisation.
Person specification
Essential experience
Significant senior executive leadership experience, including experience of organisational and operational management.
Demonstrable experience of leading organisations through significant organisational, cultural or strategic change, while maintaining staff engagement, stakeholder confidence and organisational performance.
Experience leading organisational strategy and change.
Experience working effectively with Boards or Trustees.
Experience developing and leading high-performing teams.
Experience building strategic partnerships and influencing senior stakeholders.
Experience contributing to organisational financial sustainability and identifying opportunities for sustainable growth.
Experience within mental health, health, or social care.
Essential knowledge and skills
Strong strategic thinking and commercial awareness.
Excellent relationship building and influencing skills.
Ability to identify future opportunities and translate these into organisational priorities.
Excellent communication and presentation skills.
Ability to lead with both compassion and accountability.
Strong judgement and decision-making skills.
Ability to manage complexity and ambiguity.
Demonstrable commitment to values-led leadership and to embedding equality, diversity and inclusion, recovery principles, peer support and co-production/co-development within organisational culture, leadership and decision-making.
A strong understanding of recovery philosophy, peer support, co-production and lived experience leadership.
Demonstrable understanding of lived experience leadership and the ability to value and embed lived experience in all aspects of the role and the work of the organisation.
Personal experience of mental health challenges, either personally or as a family member/carer, together with an ability to reflect on how this experience influences your values, priorities, and practice.
Desirable experience
Experience within consultancy or professional services.
Experience of research partnerships or academia.
Experience of public speaking and thought leadership.
Experience securing funding, consultancy opportunities or strategic partnerships.
Experience working internationally.
Postgraduate qualification or equivalent experience.
Personal attributes
Authentic and values-led leadership.
Curiosity and a commitment to learning.
Creativity and innovation.
Resilience and adaptability.
Collaborative leadership.
Courage to make difficult decisions.
Ability to inspire confidence and build trust.
Commitment to Imroc’s recovery philosophy.
A commitment to sharing power and ensuring lived experience meaningfully informs organisational leadership and decision-making.
The ability to balance strategic leadership with practical executive leadership required within a relatively small organisation.
Recruitment process and timetable
Timing & Activity
Wednesday 19 August – Sunday 6 September - Application window
Monday 14 September – Wednesday 16 September - First stage interviews (subject to change)
Monday 21 September – Wednesday 23 September - Second stage final interviews (subject to change)
How to apply
To apply for the Chief Executive Officer role, please submit:
your current CV; and
a covering letter setting out your interest in the role and how your experience, skills and approach align with the requirements set out in this candidate pack.
Application details
Salary - £90,000
Location - London - Hybrid
Where to apply - Directly to this advertisement
Contact for an informal discussion - Kathryn Wileman. Clover HR
Interview arrangements - First stage and second stage Imroc interviews will be arranged virtually.
Accessibility and inclusion
Imroc’s work is grounded in inclusion, equity, co-production and lived experience. Candidates are encouraged to let the recruitment team know if they require any reasonable adjustments or other support to participate fully in the recruitment process.
Find out more
More information about Imroc, its work, publications, training, consultancy and research is available at their website
We are looking for a policy adviser to work primarily in our resource stewardship theme to help deliver ambitious leadership for the environment. You will also have opportunities to work on projects in our Legislation & Governance unit.
Using your strong research and strong communication skills, you will contribute to work that shapes the future of circular economy policy and environmental legislation in the UK. Collaborating with colleagues across the organization, including in comms and politics, you will help identify compelling evidence, stories, and projects to drive better use of resources in the UK and will secure support for projects and policy proposals by building relationships with politicians and policymakers, environmental NGOs and community groups, business partners and other stakeholders.
This is a varied role that will also include project management to ensure effective delivery, including ensuring outputs and events are effectively planned and executed to deadline and to a high quality.
You will need to understand, or be willing to learn about, the political and environmental policy contexts we work in and the state of resources policy and wider environmental legislation in the UK.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Palestinian Universities (FPU) is looking for a motivated, organised and thoughtful Programme Officer to join our small and growing team.
FPU works in partnership with Palestinian universities, academics and students to strengthen the resilience and recovery of Palestinian higher education, build meaningful international academic partnerships, and transform understanding and practice within UK and international higher education.
This is a varied, hands-on role at the heart of our work. You will help us develop partnerships between Palestinian and international universities, produce research and resources, support advocacy and public engagement, organise events and convenings, and provide the programme and administrative coordination that enables a small charity to deliver effectively.
You will work closely with the Director, wider FPU team and Palestinian university partners, as well as academics, universities, sector bodies, unions and civil society organisations in the UK and internationally.
What you’ll be doing
Your work will span several areas of FPU’s programmes.
Advocacy and public engagement
You will help deliver FPU’s advocacy and awareness-raising work, including:
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researching and contributing to briefings, reports, toolkits and other public-facing resources;
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building relationships with academics, university departments, higher education networks, unions and student groups;
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supporting campaigns and initiatives responding to the destruction of Palestinian higher education and scholasticide in Palestine;
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helping organise public events, webinars and other opportunities for engagement.
Building international academic partnerships
A major part of the role will be helping strengthen links between Palestinian universities and institutions internationally.
You will:
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research potential university partners and opportunities for collaboration;
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support the development of partnerships, fellowships, research collaborations and exchanges;
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help produce an expanded edition of FPU’s handbook on partnerships with Palestinian higher education;
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engage with Palestinian universities to understand their priorities and identify opportunities for international partnership;
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maintain relationships, contacts and partnership information;
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help organise FPU’s Annual Conference and other sector convenings.
Supporting Palestinian partners
A core principle of FPU’s work is that Palestinian universities, academics and students should shape the international responses that affect them.
You will help create opportunities for Palestinian partners to participate in international meetings, events and initiatives, prepare research and briefing materials, and support convenings in which Palestinian scholars and institutions can share knowledge and shape agendas.
Programme coordination and administration
As part of a small organisation, strong administration is essential to effective programme delivery.
You will help:
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coordinate meetings, events and programme activity;
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organise agendas, papers, invitations, notes and follow-up;
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maintain accurate databases, records and shared files;
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coordinate travel and logistics for Palestinian partners where required;
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support programme-related expenses, procurement and other administrative processes;
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track programme activities, deadlines, outputs and outcomes;
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contribute to quarterly planning, monitoring and reporting.
The role will combine substantive programme work with practical administration, and we are looking for someone who is comfortable doing both.
About you
We are interested in people who can bring strong transferable skills, sound judgement and a genuine commitment to our mission.
You will have:
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excellent written and spoken English and strong research skills;
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excellent organisation and attention to detail;
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experience coordinating projects, programmes, events or campaigns;
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the ability to build positive relationships with a wide range of people and organisations;
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confidence managing multiple priorities and taking responsibility for your own work;
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good administrative and digital skills, including maintaining accurate records and information;
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the ability to work collaboratively and flexibly as part of a small team;
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a commitment to FPU’s mission and to respectful, partner-led ways of working;
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sensitivity when working across different institutional, cultural and political contexts.
It would be particularly useful if you bring some of the following:
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experience in higher education, charities, civil society, advocacy or campaigning;
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knowledge of the UK higher education sector;
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knowledge of Palestinian higher education or experience working on Palestine;
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experience producing reports, briefings or other public-facing resources;
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experience of monitoring, evaluation or programme reporting;
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Arabic language proficiency.
Working with Friends of Palestinian Universities
This is an opportunity to join FPU at an important stage in its development and make a practical contribution to strengthening Palestinian higher education.
You will work closely with Palestinian university partners and a growing network of academics, universities and sector organisations in the UK and internationally.
Because we are a small team, you will have the opportunity to work across different areas of the organisation and develop experience in programme delivery, academic partnerships, advocacy, research, events and international engagement.
FPU is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds.
How to apply
Please upload your CV and covering letter through CharityJob.
In your covering letter, please explain why you are interested in the role and how your experience and skills would enable you to contribute to FPU’s work.
Please see the attached Job Description for full details of the role.
Closing date: 2 September 2026
Interviews: Week commencing 14 September 2026
Job Description: Programme Officer
Key responsibilities
1. Advocacy and awareness-raising
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Work with the Director to deliver FPU’s advocacy and awareness programme in line with our strategic priorities.
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Research and contribute to producing accessible, high-quality resources for academic, policy and civil society audiences, including briefings, reports, toolkits and event materials.
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Build and maintain relationships with higher education networks, faculty and staff unions, academic departments, student societies and other relevant organisations.
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Support campaigns responding to the destruction of Palestinian higher education and the scholasticide in Palestine, including outreach, messaging and coordination with partners.
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Help deliver FPU events, including planning, speaker liaison, logistics and follow-up.
2. Building Palestinian–international academic partnerships
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Work with the Director to strengthen academic links between Palestinian universities and institutions in the UK and internationally.
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Research and help prepare an expanded second edition of FPU’s handbook on partnerships with Palestinian higher education.
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Support the design and delivery of institutional partnerships and collaborative projects, including research collaborations, fellowships and exchange initiatives.
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Research and map potential partners and opportunities and help develop targeted engagement plans with Palestinian and international universities.
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Maintain an accessible, accurate and up-to-date database of contacts, institutions and partnership opportunities.
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Help organise FPU’s Annual Conference, including programme planning, partner engagement, invitations and registration, logistics and post-event follow-up.
3. Palestinian university liaison
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Contribute to FPU’s engagement and partnership-building with Palestinian higher education institutions.
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Develop a strong understanding of institutional priorities, needs and potential areas for international partnership.
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Map and collate partnership opportunities and priorities, helping ensure that FPU’s wider work reflects the needs of the Palestinian higher education sector.
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Maintain regular communication with institutional partners and support effective follow-up on agreed opportunities and areas of collaboration.
4. Representation and convening
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Help convene and facilitate spaces in which Palestinian scholars, students and university partners can exchange knowledge, develop relationships and shape international agendas.
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Support approaches grounded in Palestinian priorities and collective leadership.
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Prepare research, briefings and background materials for the Director and Palestinian partners participating in meetings, conferences and public engagements.
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Support Palestinian partner representatives to participate effectively in international meetings and events.
5. Monitoring, evaluation and learning
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Work towards objectives and KPIs agreed through FPU’s annual work plan and contribute to quarterly planning and review.
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Track programme activities, outputs and outcomes.
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Gather feedback from partners and stakeholders and help translate this into programme learning and continuous improvement.
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Prepare quarterly programme updates and reporting for the Director and Board of Trustees.
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Help maintain accurate information on programme progress, partnerships and outcomes for reporting to funders and other stakeholders.
6. Programme and administrative support
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Provide administrative and coordination support to the Director, Deputy Director and wider team to support the effective delivery of FPU’s programmes and organisational priorities.
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Support the organisation of meetings, events and convenings, including scheduling, invitations, agendas, papers, note-taking and follow-up.
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Maintain accurate programme records, contact lists, databases and shared files, ensuring information is well organised and accessible.
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Assist with travel, accommodation and other logistical arrangements for Palestinian partners and representatives participating in FPU activities where required.
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Support programme-related operations, procurement, invoices, expenses and other administrative processes in coordination with the Deputy Director.
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Provide other reasonable administrative and operational support required for the effective functioning of a small charity.
7. Working as part of FPU
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Contribute actively to FPU’s collective planning and delivery.
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Work collaboratively and flexibly with colleagues across the organisation.
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Take responsibility for your own areas of work while contributing to a culture of shared endeavour, respect and mutual support.
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Promote FPU’s mission, values and partner-led way of working.
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Follow organisational policies and processes and maintain high standards of professionalism.
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Uphold confidentiality and data protection in all work with partners and sensitive information.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team: Finance & Resources
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday)
Duration: Permanent (with six months’ probation)
Reporting to: CEO
Hours: 35 hours per week, Monday-Friday
Salary: Starting salary £60,000
The post holder will be responsible for the following:
Finance
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Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
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Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
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Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
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Overall responsibility, with support from the external bookkeeper and internal staff, for:
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Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
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Ensuring balance sheet and bank is reconciled and reviewed monthly.
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Preparing and developing monthly Management Accounts.
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Oversee preparation of the annual financial statements and manage the external audit.
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Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.
Legal and compliance
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Overall responsibility for compliance with all legislation / codes.
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Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements
are met in a timely fashion.
Risk management
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Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
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Overall functional responsibility for health and safety.
Office Management
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Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
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Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
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Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
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Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment
People Management
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Manage the HR function:
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Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
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Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
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Lead on managing employee relations.
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Support and line manage the Finance & Resources team (HR Manager, receptionists).
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Conduct regular supervision meetings and performance appraisals.
Senior Leadership Team
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Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
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Support the CEO and colleagues in setting the strategic direction for Glass Door.
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Represent the CEO on internal or external matters, if appropriate.
Governance
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Manage the Resources Committee and Finance Committee on behalf of the trustees.
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Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
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Organise the Annual General Meeting, including drafting papers and corresponding with members.
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Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
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Manage the Glass Door complaints process.
Person Specification
Essential
Personal Qualities
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• Ability to operate at a range of levels; with both gravitas and relate-ability
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice;
compassionate; believing individuals can turn their lives around; and knowing we can have a
bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the
ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience
• Minimum CIMA or CIPFA qualification.
• Minimum five years’ in-house employment experience post-qualification.
• Experience of leading and inspiring a team.
• Experience of budgeting and financial planning, including modelling / scenario planning.
• Experience with month end reporting.
Knowledge, Skills, Abilities
• Excellent working knowledge of accounting software systems e.g. Xero.
• Fully conversant with best practice in accounting procedures.
• Excellent organisational skills with strong attention to detail, especially record-keeping and
electronic filing.
• Strong written English and numeracy skills.
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and
databases).
• Good interpersonal and verbal communication skills.
• Ability to forward plan and schedule workflows.
• Ability to relate to and work with people from a range of backgrounds.
Desirable
• ACA or ACCA qualification.
• Experience of working with homeless people or similar disadvantaged client groups and an
understanding of their needs.
• Experience of working in the not-for-profit sector.
• Experience of charity accounting/ the SORP.
• Experience of risk management.
• An understanding of GDPR and health and safety legislation.
The client requests no contact from agencies or media sales.
Help shape the future of international development.
Location: Hybrid (minimum one day per month in our London office – with the occasional need to attend additional in-person meetings)
Reports to: Chief Executive
Help shape the future of international development.
Location: Hybrid (minimum one day per month in our London office – with the occasional need to attend additional in-person meetings)
Reports to: Chief Executive
Finance isn't just about numbers. It's about making change possible.
At Bond, we believe a more just and equitable world is possible.
As the UK network for organisations working in international development, we bring together more than 300 civil society organisations united by a shared ambition: to tackle poverty, inequality and injustice around the world. We champion the sector, influence policy, strengthen organisations and create the connections that enable our members to achieve greater impact together.
International development is changing.
Funding is becoming more complex. Expectations are growing. Organisations are navigating increasing uncertainty while responding to global crises that demand collaboration, innovation and resilience.
That is why we're looking for an exceptional Director of Finance & Resources.
This is a rare opportunity to join our Senior Management Team and help shape the future of Bond at a pivotal moment in our journey.
A leadership role with purpose
As our Director of Finance & Resources, you'll do far more than lead finance.
You'll help ensure Bond remains financially resilient, operationally strong and strategically focused so that we can continue supporting the organisations working to create lasting global change.
Working closely with our CEO, Trustees and senior colleagues, you'll provide the financial leadership, organisational insight and strategic challenge that enables confident decision-making across the organisation.
You'll oversee Finance, Planning, Operations, HR and IT, ensuring the systems, people and financial governance behind our work are as strong as the mission we exist to serve.
What you'll be doing
You'll lead:
- Our long-term financial strategy and organisational planning.
- Annual budgeting, forecasting and financial reporting.
- Financial sustainability across both restricted and unrestricted funding.
- Board reporting and support to our Finance, Audit & Risk Committee.
- Risk management, company secretarial and organisational compliance.
- Finance, Operations and HR leadership.
- Grant budgeting, reporting and organisational cost recovery.
- Strategic planning that enables teams to maximise their impact.
This is a role for someone equally comfortable presenting to Trustees, supporting colleagues with complex funding proposals, reviewing organisational risk, or rolling up their sleeves to solve operational challenges.
Who we're looking for
You're an experienced finance leader who understands that great organisations need both strong financial stewardship and ambitious thinking.
You'll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with senior leadership experience and an ability to balance strategic oversight with practical delivery.
You'll bring:
- Significant experience leading finance within a complex organisation.
- Strong understanding of charity finance and grant management.
- Experience working with Boards and Trustees.
- Outstanding planning, analytical and leadership skills.
- Experience leading multidisciplinary teams.
- A collaborative approach and the ability to build trusted relationships across an organisation.
Most importantly, you'll share our commitment to equity, inclusion and creating positive change. We're looking for someone who sees finance not as a control function, but as a catalyst for organisational impact.
Why Bond?
Everything we do is rooted in collaboration.
You'll join an organisation that believes lasting change happens when people come together, share expertise and challenge one another to do better.
Alongside meaningful work, we offer:
- Hybrid working with flexibility built around trust.
- 27 days annual leave, plus bank holidays, a day off for your birthday and additional Christmas closure.
- 7% employer pension contribution.
- Learning and development opportunities.
- Comprehensive health and wellbeing support.
- A welcoming, inclusive and values-driven culture where everyone can thrive.
Join us
This is more than a finance leadership role. It's an opportunity to help strengthen the organisations working to build a fairer, more sustainable world.
If you're looking for a role where your financial expertise can support meaningful change on a national and global scale, we'd love to hear from you.
Apply with your CV and a supporting statement explaining why you'd like to join Bond and what you'll bring to the role.
We are partnering exclusively with Bryony Thomas at Allen Lane. For an informal conversation about the role, get in touch via the agency website.
Bond is the UK network for organisations working in international development.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign
Feed into the LWF strategy and objectives development
Living Wage Accreditation
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Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation
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Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers
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With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries
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Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability
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Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy
Deliver personal work targets on time and to standard:
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Respond to telephone and web-based enquiries by providing advice and support to employers and supporters
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Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals
-
Maintain LWF data on systems, incl. Salesforce employer database
-
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans
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Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions
Learning & expertise
Keep abreast of new developments in the accreditation space
Apply new learning to work and respond effectively to feedback
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders
Develop and manage external relationships
Effectively develop and support a range of external relationships
Respond effectively to queries or requests from stakeholders
Engage with a diverse range of external stakeholders to support and develop projects as required
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know
Represent the LWF coherently in writing and verbally
Events and Communications
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Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
-
Represent and speak on behalf of the LWF at internal and external meetings and events
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Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
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Comprehensive experience in an administrative role (E)
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Experience of building positive relationships (E)
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Experience of managing and updating Salesforce or similar databases (D)
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Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
Key skills and knowledge
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
-
Understanding of database and systems management (E)
-
Ability to take in and interpret information and present in a succinct manner(E)
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Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E)
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Ability to act on own initiative to introduce and develop new systems as appropriate (E)
-
Strong attention to detail (E)
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Strong IT skills to include MS Office and database software (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in the South West region, week commencing 28th September 2026.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.







