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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.
A valued member of the team – you’ll also contribute to individual giving projects while supporting larger, strategic initiatives led by the 2 x Senior Direct Marketing Officers in the team.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us.We’re progressing some exciting new projects and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.
Contract
About the role
You’ll manage a portfolio of business-as-usual (BAU) campaigns while supporting wider strategic activity, helping to maximise supporter lifetime value and grow income. This is an exciting opportunity to work across a variety of channels and collaborate with teams and agencies to deliver impactful campaigns.
What you’ll do
About you
You’re a proactive and detail-oriented campaign manager with a passion for delivering great supporter experiences. You enjoy working collaboratively and using data to inform decisions and improve performance.
You’re comfortable managing multiple projects and building strong relationships with both internal stakeholders and external partners.
What you will bring:
Full outline in the Job description file below.
Why Samaritans?
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other.
We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities.
Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Please note the application questions have a 300word limit for each answer.
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
All applicants will receive notification of the outcome of their application, at the appropriate time.
Applications close at 9am Thursday 18th June.
We'll be reviewing applications as they come in and inviting candidates to interview throughout the process, so we encourage you to apply as soon as possible. We reserve the right to close the role early if we find the right candidate.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Officer
Salary: £38,738 per annum
Contract: Full-time, 3-month fixed term contract - to start ASAP
Location: London (hybrid working available)
We are pleased to be supporting a specialist higher education institution in the search for a temporary HR Officer. This is an excellent opportunity for an HR professional with strong employee relations experience to work across a varied and impactful caseload.
Working closely with HR Business Partners and senior stakeholders, this role provides high‑quality, practical advice across the full employee lifecycle, supporting managers to navigate people matters confidently, compliantly and consistently.
Key Responsibilities for this role include:
Employee Relations & Advisory Support
Policy, Contracts & Casework
Change, Job Evaluation & Projects
Collaboration & Best Practice
To be considered for this position, you should bring:
Knowledge of job evaluation frameworks, HR systems and UKVI requirements would be advantageous.
If you're motivated by the opportunity to provide meaningful HR support in a culturally rich and values‑driven academic environment, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Titan Partnership is entering an exciting new chapter — and we’re looking for a motivated, strategic and relational Income and Partnerships professional to help shape it. As a respected place‑based education charity rooted in North and West Birmingham, Titan brings schools, employers, universities and civic partners together to improve outcomes for children and young people. Our new 2026–2029 Strategy sets a bold direction for growth, impact and organisational renewal.
This is a rare opportunity to build a new income and partnerships function from the ground up. Working closely with our CEO and Board, you will lead the development of a clear, ambitious and achievable income strategy that strengthens our sustainability and expands our reach. You’ll drive corporate partnerships, trusts and foundations, membership growth and wider stakeholder engagement — building on Titan’s deep community roots and strong reputation across the education ecosystem.
We are committed to finding the very best person for the role and recognise the importance of flexibility in attracting exceptional candidates. For this reason, we are open to appointing on the basis of between three and five days a week, depending on the successful candidate’s circumstances and availability. If you are energised by shaping something new, confident in building relationships, and motivated by improving life chances for young people, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
Motivation to help people from all backgrounds move into meaningful work.
Confidence speaking with a wide range of people, from clients to employers.
Strong organisation skills, with the ability to multitask and manage your workload.
Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
30 days annual leave plus public holidays (FTE)
Paid company closed days at the end of the year (FTE)
Flexible, paid Wellbeing Hour every fortnight (FTE)
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Challenge Events and Community Fundraising
£57,986 pa + Excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
To avoid missing out, we encourage you to apply as early as possible, as this vacancy may close before the deadline in the event that the right candidate has been found.
About the role
We’re looking for a strategic and results-driven Head of Events and Community Fundraising to lead and grow one of WWF-UK’s most important fundraising income streams.
This is an exciting opportunity to shape and deliver an ambitious Events and Community Fundraising strategy, driving sustainable income growth across a diverse portfolio of challenge events, mass participation products and community fundraising activity.
You’ll lead the development and evolution of the existing portfolio while identifying and delivering new fundraising products, partnerships and opportunities that engage supporters and grow impact. Working across the organisation and with external partners, you will play a key role in ensuring WWF-UK continues to build strong supporter relationships and deliver excellent fundraising experiences.
As an experienced and inspiring leader, you will lead a high-performing team, creating a collaborative, ambitious and supportive environment where people can thrive and deliver strong results. You’ll work closely with senior stakeholders across WWF-UK and externally, building trusted relationships that support innovation, growth and delivery.
This role requires a strong combination of strategic thinking and operational delivery.
You’ll oversee complex budgets, performance reporting and planning, using insight, evidence and supporter feedback to drive decision-making, continuous improvement and long-term growth.
We’re looking for someone who brings strong fundraising expertise, commercial awareness, creativity and a proactive mindset, alongside a genuine passion for delivering meaningful supporter engagement and impact.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Extensive experience in Events and/or Community Fundraising, with a strong track record of delivering and growing income
· Significant experience of developing and delivering successful fundraising strategies and plans that achieve measurable results
· Experience of driving growth across fundraising products, events, partnerships or community fundraising activity
· Proven experience of developing, launching and scaling new fundraising products, events or income-generating initiatives
· Strong experience of leading, motivating and developing high-performing teams
· Experience of managing complex projects involving multiple stakeholders, priorities and deliverables
· Significant experience of setting, managing and delivering large-scale income and expenditure budgets
· Experience of managing senior-level internal and external relationships, including corporates, sponsors, suppliers or strategic partners
· Strong understanding of supporter acquisition, retention and lifetime value approaches
· Experience of leading effective fundraising marketing or supporter engagement activity across multiple channels
· Strong commercial awareness and ability to use insight, evidence and performance data to drive decision-making and continuous improvement
· Excellent communication, influencing and relationship-building skills
· Experience of working collaboratively across teams and functions to deliver shared organisational goals
· Good understanding of fundraising regulation, compliance, GDPR and supporter data responsibilities
· Strong organisational, planning and prioritisation skills
· Ability to lead through change, bring people with you and create clarity and focus within teams
· Results-focused, proactive and solutions-oriented approach
Desirable
· Experience working within the charity or not-for-profit sector
· Experience of negotiating and managing contracts or supplier agreements
· Experience of community-led fundraising or mass participation campaigns
· Confident and engaging public speaking or presentation skills
· Experience of working across complex or matrix organisations
· Understanding of innovative fundraising trends, products and audience engagement approaches
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date
10/06/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Lincolnshire Rural Support Network (LRSN) is seeking an exceptional new Chief Executive Officer to lead the next chapter of our journey, supporting the agricultural and horticultural community across Lincolnshire.
This is a rare opportunity to lead a charity with real heart, strong community roots, and a clear purpose: ensuring no one in Lincolnshire’s rural community faces difficulty alone.
For over 25 years, LRSN has been a trusted lifeline, providing confidential, compassionate support to individuals and families facing crisis, isolation, and change. We are a listening organisation at our core, rooted in empathy, trust, and a deep understanding of rural life.
We are now looking for a professional, strategic CEO, who can build on this strong foundation; someone who will inspire people, strengthen partnerships, and lead with clarity and conviction in a changing world.
ABOUT THE ROLE
This is a pivotal leadership position, responsible for shaping the strategic direction, sustainability, and impact of LRSN. Reporting to the Board of Trustees, you will lead a committed team of staff and volunteers, working collaboratively to ensure our services continue to reach those who need them most.
YOU WILL
• Provide clear, values-driven strategic leadership to grow LRSN’s reach and impact.
• Champion a positive, inclusive culture that empowers staff and volunteers.
• Strengthen income streams and ensure long-term financial sustainability.
• Act as a compelling ambassador for LRSN, building partnerships across sectors.
• Ensure strong governance, compliance, and effective organisational performance.
• Use insight and data to drive decision-making and continuous improvement.
WHY JOIN LRSN?
At LRSN, everything we do is guided by our values: we listen, we care, we serve others, we value people, we reach out, and we strive for excellence.
You will be joining an organisation with:
• A strong reputation and trusted presence across Lincolnshire.
• A dedicated and skilled volunteer network at its heart.
• A clear mission: that no one in our rural community should face difficulty alone.
• The opportunity to shape the future of a vital charity.
ABOUT YOU
You’ll bring senior leadership experience, strong charity and fundraising insight, financial confidence, and the ability to motivate people around a shared mission. A genuine connection to rural life and the farming community will help you thrive in this role.
Whether you are already operating at CEO/Head of Charity level or ready to step into your first top leadership role, you will be driven by purpose and passionate about making a difference.
WHAT WE OFFER
SALARY: Competitive Salary to be discussed on application
HOLIDAYS: 28 days plus public holidays
HOME-BASED WORK: with the requirement to travel for events and meetings
PENSION SCHEME: Contributory Pension Scheme - further details on application
For more information, a recruitment pack is available which will be sent on application.
HOW TO APPLY
To apply, please submit your current CV and a supporting letter of application addressed to our Chair of Trustees, Matthew Phillips, outlining your reasons for applying, motivation and what you would bring to the role.
Closing date: 30th June 2026
Interviews will take place in two stages: First interviews 6th July and second 24th July 2026.
LRSN is committed to equality of opportunity. All applications will be treated in confidence.
LRSN provides a lifeline to members of the agricultural and horticultural community and allied industries across Lincolnshire.



The client requests no contact from agencies or media sales.
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer?
Location: Hybrid, working from Birmingham office 3 days per week
Salary: £90k
Contract: Permanent, full time 37 hours per week
BID Services is looking for its next Chief Executive Officer.
BID Services is a leading national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most.
We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure BID Services continues to grow its impact, reputation, and financial sustainability.
View this page in BSL by copying this link into your browser: https://youtu.be/99HS1GFOnQg?si=VYOnjxvzh8Ee_GEa
What you will do
Who we're looking for
Additional Considerations
This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives.
How to apply
Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step.
If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.
Deadline: 9am on Thursday 25th June
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
Be the main point of contact for all finance and operational queries
Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
Identify ways to enhance operational processes to support the growth of the organisation.
Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
Proven experience in finance and operations in a charity/ Third sector (Essential)
Experience in fundraising/development initiatives (Desirable)
Is committed to the vision and mission of CHI (Essential)
Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
A team player able to adapt to changes in workload and priorities (Essential)
AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
Both full and part-time considered.
Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
Interest-free loans for travel, cycle to work, and tenancy deposits
Pension scheme with 8.5% employer contribution
30 days’ annual leave, rising to 33 with service
Enhanced family leave and pay
Employee assistance programme
Flexible working
Generous learning and development budget
Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll be expected to run our eBay shop, improve performance, support other fundraising events, and help drive general fundraising activities. If you like variety and want to make a real impact, this role offers genuine scope to grow.
Key Responsibilities
1. eCommerce & Online Sales
2. Events, Pop-Ups & Fundraising Support
3. Revenue Growth & Partnerships (Reframed)
4. Customer Experience & Operations
5. Performance & Continuous Improvement
What We’re Looking For
Essential Skills & Experience
Desirable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Cheltenham
In Cheltenham Spear is partnered with Trinity Cheltenham!
Their vision is to make committed followers of Jesus who can change communities and nations for Him, and their values seek to express living in response to God, modelling authentic community, and embracing God’s adventure. Spear Cheltenham has been running successfully for over 3 years, and their heart and vision is to see an increase in the number of trainees per cohort and expand their geographic reach.
Key Information:
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification:
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.
At the heart of our work is our vision:
#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
And our mission:
We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.
This new role of Strategic Partnership Lead: Coventry has been created following successful investment through Sport England’s Place Expansion programme for Coventry. The role will provide strategic leadership for the implementation and coordination of the Sport England Place Expansion investment across Coventry , including supporting the development and implementation of the emerging Coventry Physical Activity Partnership.
The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry. We envisage physical activity continuing to be used as part of the wider One Coventry approach to tackling the inequalities experienced by local people.
The postholder will be employed by Think Active but will work on behalf of the Coventry Physical Activity Partnership, bringing together partners from across sectors around a shared vision and agenda for change.
Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.
BASE LOCATION & WORKING APPROACH
Think Active’s headquarters are at 1 Mill Street in Leamington Spa; however, this role will also be expected to work from a range of locations across Coventry, reflecting the partnership and place-based nature of the role.
This role requires a strong commitment to system working, including engaging with partners and stakeholders where they are and at times that best support collaboration and impact. As such, there may be a requirement for occasional evening and weekend work.
There will also be occasional travel regionally and nationally to support partnership working, learning, and organisational priorities.
MAIN RESPONSIBILITIES OF THE ROLE
Uphold the values, culture and customer charter of Think Active in your behaviour and your work.
Reporting to the Development Director, the Strategic Partnership Lead: Coventry will will act as a senior leader within Think Active, shaping our strategic role and leading the implementation of the Sport England Place Expansion investment across Coventry, ensuring strong partnership working, effective programme delivery and a collaborative, community-centred approach.
The role will play a key part in ensuring physical activity is embedded within wider system priorities across Coventry, including health, wellbeing, inequalities, communities and place-based working.
The postholder will be expected to uphold the values, culture and customer charter of Think Active in their behaviour and work.
Strategic Leadership and Place Development
Lead and project manage the implementation of the Sport England Place Expansion investment across Coventry, ensuring delivery aligns with the Conditions of Award
Lead the development and implementation of the Place Expansion Monitoring, Evaluation and Learning Framework for Coventry
Support the strategic development of the Coventry Physical Activity Partnership and contribute to shaping its long-term direction and priorities
Help position physical activity as part of the solution to wider social, health and community challenges within Coventry
Influence and align partners to adopt whole-system thinking and inclusive, community-centred approaches
Identify opportunities to strengthen collaboration, investment and impact across the Coventry system
Ensure the voices and experiences of communities help shape priorities, approaches and decision-making
System Leadership
Position physical activity and movement as a contributing solution within wider prevention, inequality, wellbeing and community agendas across Coventry.
Build and maintain strong relationships with partners and stakeholders across sectors, including:
NHS organisations and health systems
Local Authority teams
Voluntary, Community, Faith and Social Enterprise (VCFSE) organisations
Community groups and residents
Strategic and operational delivery partners
Act as a trusted partner, facilitator and connector across Coventry’s system landscape
Convene and coordinate partners around shared agendas and priorities
Be adept at navigating barriers and challenges to partnership working when they arise
Represent Think Active and the Coventry Physical Activity Partnership within relevant boards, partnerships and working groups
Support organisations and communities to co-design sustainable solutions that embed physical activity within communities and services
Identify opportunities to strengthen long-term sustainability, investment and system ownership of Coventry’s Physical Activity Partnership.
Project Management, Monitoring, Evaluation and Learning
Manage the Place Expansion budget and ensure effective oversight of investment and resources
Manage timelines, delivery plans, risks and reporting requirements
Ensure robust monitoring, evaluation and learning approaches are embedded throughout delivery
Contribute to capturing insight, learning and impact across the partnership and share this with stakeholders, including Sport England
Support the development of local capacity by mentoring and supporting organisations and partners
Ensure delivery remains aligned to community need, strategic priorities and organisational values
Governance, Reporting and Contribution to Wider Organisational Priorities
Prepare reports and updates for Think Active, partners, funders and governance groups as required
Ensure delivery aligns with organisational governance, funding requirements and reporting frameworks
Contribute to organisational learning and wider Think Active priorities
Work collaboratively across the Think Active team, avoiding siloed approaches to delivery and partnership working
Adhere to Think Active safeguarding, equality, health and safety, data protection and confidentiality policies
Undertake any other duties appropriate to the role as directed by the line manager and/or Chief Executive
PERSON SPECIFICATION: RELEVANT KNOWLEDGE, EXPERIENCE AND SKILLS
A successful candidate for this role would be able to demonstrate the following skills, experience and knowledge:
Qualifications
Essential Criteria
Educated to degree level or equivalent relevant professional experience in community development, public health, sport and physical activity, social policy, partnership working or related fields
Desirable Criteria
Project management, systems leadership or facilitation qualification
Experience
Essential Criteria
Significant experience of leading or coordinating complex partnership programmes, projects or strategic initiatives across multiple organisations and stakeholders
Experience of working within partnership, public sector, health, community or system leadership environments
Proven ability to build, influence and maintain effective relationships with senior stakeholders, partners and communities
Experience of convening organisations and stakeholders around shared priorities, outcomes or strategic agendas
Experience of leading or supporting place-based, systems change or collaborative approaches to tackling inequalities
Experience of managing complex programmes, interconnected priorities, budgets and delivery plans
Experience of monitoring progress, managing risk and reporting to partners, governance groups or funders
Experience of amplifying community voice and lived experience to shape strategic priorities, partnership approaches or service design
Desirable Criteria
Experience of working within Active Partnerships, Sport England funded programmes or wider place-based investment programmes
Experience of working within or alongside local government, NHS, VCFSE or community-led systems
Experience of working within Coventry or similar urban communities experiencing inequalities
Experience of supporting or facilitating co-production, community engagement or participatory approaches
Experience of managing commissioned work, procurement processes or contract oversight
Experience of line management, mentoring or workforce development
Experience of developing or applying monitoring, evaluation and learning frameworks
Experience of securing investment, funding or partnership contributions
Knowledge
Essential Criteria
Strong understanding of the role physical activity, movement and sport can play in improving health, reducing inequalities and strengthening communities
Understanding of systems leadership, partnership working and collaborative approaches to change
Understanding of inequalities, barriers to participation and the wider social determinants that influence health and wellbeing
Understanding of community-centred approaches, co-production and asset-based ways of working
Desirable Criteria
Knowledge of Sport England’s Uniting the Movement strategy and place-based investment approaches
Knowledge of local policy, partnership or community landscapes across Coventry
Knowledge of monitoring, evaluation, insight and learning approaches within community or systems-based programmes
Awareness of current national policy relating to prevention, population health or place-based working
Skills
Essential Criteria
Strong strategic thinking and problem-solving skills, with the ability to navigate complexity and ambiguity
Excellent relationship-building, influencing and stakeholder engagement skills
Ability to bring people together around a shared purpose and create momentum for change
Strong programme and project management skills, including planning, coordination and oversight of multiple workstreams
Effective written and verbal communication skills, including the ability to communicate clearly with different audiences and sectors
Ability to analyse information, identify opportunities and translate insight into action and partnership development
Confident digital literacy skills, including use of Microsoft Office and collaborative working tools
Desirable Criteria
Facilitation, workshop design or group process skills
Presentation or public speaking experience
Experience of developing reports, business cases or funding proposals
ABOUT THINK ACTIVE
Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.
Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here
BENEFITS OF WORKING FOR THINK ACTIVE
Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.
Agile and flexible working, with a blended approach to home, office, and remote working.
Enhanced maternity, paternity, and sick leave policies.
Contribution to the cost of eye tests.
Commitment to professional development and training.
Cycle to Work Scheme.
Life Insurance cover
We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.
We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Grandmentors Project Coordinator
Reference Number: V568
Location: Wolverhampton (Home-based with local travel)
Contract Type: Full-Time, Permanent
Hours: 35
Salary: £25,625
DBS/PVG: Enhanced
Job Family: 3
Line Manager: Senior Project Manager
Closing date: 14th June 2026
Interview: W/C 15th June 2026
Anticipated start date: 4 weeks after job offer acceptance
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.
Key Responsibilities:
· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.
· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.
· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.
· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.
· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.
· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Job title: The Social Change Nest Financial Controller (Client Funds)
Role Purpose:
This role sits at the heart of our financial controls at the Social Change Nest and combines cash management oversight, payment operations and financial compliance. However, this is not a traditional Financial Controller position. You will work with the team to ensure robust financial controls, accurate reconciliations, secure payment processes and transparent reporting for our diverse portfolio of social impact clients. You will also be a key driver of operational improvement, identifying better ways of working as we scale.
About the Social Change Nest
The Social Change Nest (SCN) is a fiscal hosting organisation that removes the financial and administrative barriers preventing grassroots groups and informal movements from accessing funding. Since 2021, we have supported 700+ groups across the UK and internationally, helping them access over £50 million in funding for causes ranging from climate and housing to racial justice and social wellbeing. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling us to support social action with confidence and transparency. We are at the forefront of fiscal hosting in the UK!
We’re a growing business operating at pace. We’ve established a lot – but as we grow, we’re still working some things out. The right person will thrive in this environment and relish building out a future-facing finance function. You’ll enjoy problem-solving, feel comfortable handling multiple priorities at once, and seek collaborative solutions. You’ll be adaptable, able to shift focus quickly when things change, and ensure strong communication across the team and with clients to keep everything aligned.
Key Responsibilities:
1. Payment Processes & Systems Management
●Own and optimise the end-to-end payment infrastructure (banking platforms, expense management tools, Open Collective platform and accounting system integrations)
●Design, implement and monitor robust internal controls to prevent fraud, errors or unauthorised disbursements
●Streamline high-volume payment workflows while maintaining strict adherence to SCN policies
2. Bank Reconciliations & Treasury
●Ensure all client bank accounts are reconciled accurately and daily
●Investigate and resolve any variances between bank statements and the internal ledger immediately
●Track client cash positions to ensure sufficient liquidity for planned social project disbursements
3. Financial Reporting & Compliance
●Produce clear, concise financial reports for clients detailing fund movements and remaining balances
●Act as the lead contact for external audits regarding client cash and payment controls. Support the preparation of year end accounts and SCN’s external Audit as it interfaces with Client funds.
●Ensure all cash management and payment processes comply with UK Anti-Money Laundering supervision and relevant HMRC requirements
4. Operational Innovation & Client Service
●Proactively research and implement new financial technologies to enhance speed, security and transparency of client services
●Continuously evaluate existing workflows to eliminate bottlenecks and improve the client experience
●Lead the roll-out of new financial tools or system upgrades, ensuring smooth transition for internal teams and external partners
5. Leadership & Collaboration
●Line manage 1–2 members of the finance team, providing mentorship and support
●Being the point of escalation for the Finance and Delivery teams on more complex finance queries and dealing directly with our clients for financial solutions
●Contribute to finance team planning and lead on delivery of key projects
●Collaborate effectively with internal and external stakeholders across the organisation
Skills and Experience:
Essential
-managing multi-currency transactions, FX impacts and global banking corridors
-oversight of restricted funds, ensuring disbursements align with specific grant conditions and reporting requirements
-implementing AML and KYC protocols and ensuring rigorous due diligence on all fund movements
Desirable
Location: London/Hybrid preferred – 2-3 days /week in the office
Reporting To: Finance Director
Contract: Full time, Permanent (flexible working considered)
Salary: £58,000-£60,000
Date Closes: Thursday 11th June
Right to Work in the UK required, no sponsorship available.
About the role
This role leads our income generation and communications function, playing a central part in securing the charity’s long-term sustainability and growth.
You will be responsible for developing and delivering our fundraising and communications strategies, ensuring we generate the income needed to sustain and expand our work. A key focus will be building a diverse and resilient funding model, balancing multiple income streams while strengthening engagement with our supporters and stakeholders.
This is both a strategic and hands-on role. It is also a broad brief, and you won’t be expected to be an expert in everything. Instead, we are looking for someone with the knowledge, confidence and strategic approach to play to their strengths and those of their team, while drawing on additional expertise and capacity where needed.
The role includes leadership of our communications and media activity, ensuring our messaging is clear, compelling and aligned with our brand across all audiences, including supporters, partners and the wider public.
You will lead and support a team of staff and volunteers, fostering a collaborative and high-performing environment, with the capacity to grow and evolve in line with our ambitions.
As a senior leader, you will contribute to the wider strategic direction of the organisation, helping to identify new opportunities for innovation and impact.
This role would suit an experienced income generation or fundraising leader who is looking to broaden their impact across communications, or someone seeking an opportunity to play a key role in shaping the future direction of a values-driven organisation.
Closing date: midnight Sunday 14th June 2026.
Shortlisted candidates will be invited to attend a first interview with OpenSight week beginning 22nd June and, if successful, a potential second interview week beginning 29th June.
OpenSight is a Hampshire-based charity supporting visually impaired people through advice, activities, advocacy, and practical services to promote ind
The client requests no contact from agencies or media sales.