Service Delivery Manager Jobs in London

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Spear Hammersmith & Fulham & Clapham Junction

Contract: Permanent, Full-time

Hours: Monday - Friday, 9.30am -5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: from £30,000 

Closing date: Monday 29th April, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Download the application packs below for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
• Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• You are IT literate

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation
• Progression opportunities through professional development 1-1s
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)

In the event of a job offer, a DBS check will be requested.

Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working. 

Salary:  £38,450 per annum if London based or £35,850 per annum if home based

Hours: 35 hours per week 

This is a fixed-term role for 8 months. 

Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.

As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.

You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.

An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

You’ll have previous experience of: 

• Digital project management

• Working with digital agency suppliers including developers

• Collaborating with a range of internal and external stakeholders

• Conducting user acceptance testing 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’ 

Key Purpose:

To work as part of a team that provide high quality services to farming people that come to RABI for support.  

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
•  Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution-focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

• Use of own car, ability to travel to support service users / attend meetings.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at R.A.B.I.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).

Purpose and Key Responsibilities:

The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.

• Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
• Gathering volunteer feedback and take appropriate steps for improvement.
• Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
• Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.

Skills and Experience

Essential:

• A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
• Experience working within the voluntary community and/or charity sector.
• Experience or aptitude to manage and deliver induction and training courses.
• Committed to building an inclusive culture in which all volunteers are valued.
• Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
• Reliable and adaptable, able to respond to changing priorities
• Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
• Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
• Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
• Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
• A proactive approach to work with a ‘can do’ attitude
• Calm, professional, pragmatic, reliable and resilient personal attributes
• Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
• Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
• Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
• A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.

Desirable:

• Relevant professional qualification
• Experience of using a CRM or equivalent database

The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.

The programme aims to:

• Shift power to people worst impacted by gendered poverty and work to end gendered poverty 
• Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme 
• Deliver the programme with and to communities of the most marginalised women and their children 
• Apply an evidence-based approach to our work and programme design 
• Use grants as a primary response and tool, effectively and efficiently 
• Learn as we go and work to understand how intersections of inequality impact on our grant making 
• Identify opportunities to influence other grant makers and policies to support wider system change.

We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.

The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.

We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.

Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 17th April 2024

Interview date: w/c 22nd April 2024

Digital Marketing Manager

Baby Lifeline

Midlands/London (Possible Hybrid/remote)

About Us

Do you want to work for a dynamic charity that’s making a huge difference to the prevention of avoidable harm to mothers, birthing people, and babies, not only across the UK, but around the world?

We’re looking for a creative and proactive new team member who can provide us with the digital marketing expertise we need to raise our public profile and boost fundraising, while continuing to build relationships with key partners.

Our Digital Marketing Manager will be responsible for Baby Lifeline’s social media channels, planning and creating content for our website and driving engagement with the individuals and organisations we need to reach.

Key responsibilities:

· To take ownership of content published via Baby Lifeline’s website and shared via its social media channels

· To use social media and Baby Lifeline’s website to drive income through fundraising

· To engage with stakeholders through digital activity, building positive two-way relationships

· To be strongly aware of developments in digital marketing, putting forward suggestions for new ways to increase public awareness of our charity, reach our most influential stakeholders, and boost fundraising

· To produce monthly social media monitoring reports

· To support Head of Communications & Marketing with the wider delivery of Baby Lifeline’s Communications Strategy

Skills and experience:

· Extensive professional use of social media and online platforms

· Extensive professional use of CMS (e.g. WordPress)

· A passion for digital marketing and the ways it can be used to achieve organisational objectives

· Copywriting experience for online marketing and communications, with the ability to share examples of work that has successfully engaged a target audience and provoked action

· Strong attention to detail

· Experience of creating and/or managing marketing databases

· Experience of producing stakeholder newsletters (e.g. via MailChimp)

· Knowledge of PPC, SEO, Google Ads, and Google Analytics

· Knowledge of developments in marketing and communications in the UK charity sector

· Experience working within the UK charity sector preferred

· CIPR/CIM membership and/or accredited qualifications preferred

Universify Education is looking for an organised and adaptable Programme Manager. This is a great opportunity for someone experienced in project management and working with young people to expand the charity’s programmes and work in a small charity.

Job Summary

• Contract type: Permanent, full-time.
• Start date: May/June 2024 or as soon as possible
• Salary: £27,000-30,000 based on experience
• Location: Hybrid working with office space in Oxford and London. Willing to travel to Oxford 1-2 times a week, and, during course delivery for 2 months a year, be resident in Oxford (preference for an Oxford-based candidate). There may also be some ad hoc travel to other areas of the UK. This is not expected to be more than once a month.

The Charity

Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We equip young people from low socio-economic and underrepresented backgrounds with the skills, knowledge, and belief to fulfil their potential through education.

We work with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. We run a year-long programme, starting with a week-long summer residential at partner universities, monthly coaching sessions with Universify coaches and a 3-day GCSE-focused revision residential at Spring.

ABOUT THE ROLE

As the Programme Manager, you will manage the Programme Team to deliver the charity’s annual residential and coaching programme and impact reporting. You will act as the primary relationship holder for all existing major programme partners, including universities and other third sector organisations. During programme delivery, you will be a part of the team’s Safeguarding Leads and work with the Programme Team to ensure the safety and care of our participants.

You will report to the CEO and work with them to build relationships with new partners, and develop the charity’s ability to expand the programme by considering its impact data, needs of partners and stakeholders, and any changes to its programme model. You will also maintain the charity’s CRM and improve programme efficiency. As the Programme Manager, you will be involved in events, fundraising activities and publicity, including supporting the Comms officer.

Main Duties

• Oversee programme delivery, including line managing the Programme Team (3 staff)
• Manage existing programme partnerships (universities, third sector organisations) and build new relationships alongside the CEO
• Manage and deliver external programmes including the Royal National Children’s Springboard Foundation partnership programme
• Project manage impact reporting, defining data requirements, overseeing data collection and analysis, and writing the impact report
• Work with the Communications Officer and CEO to enhance the charity’s publicity including social media, in-person events, and publicity campaigns
• Provide expertise as a Level 3 safeguarding lead as part of the safeguarding team
• Maintain the charity CRM (Salesforce) and coordinate with developers to update the CRM

What we're looking for

We are looking for someone who has the following skills and characteristics

• Excellent line management and team management skills 

• Ability to create and maintain relationships with a range of external stakeholders

• Good working knowledge of recruitment processes, especially within the voluntary sector

• Excellent at coordinating a range of projects simultaneously; organised, adaptable, prioritises well and has good attention to detail

• Excellent written and verbal communication skills to cover a range of audiences and purposes (including impact reporting, written and verbal communication with schools, students, parents; PR; training)

• Some data analysis skills and an understanding of charity impact reporting, or a willingness to learn about impact reporting

• Works well in a small team and is interested in working in a small organisation

Required experience

We are looking for candidates with the following experience

• At least 2 years’ experience of working with young people, particularly vulnerable groups, including delivering programmes
• At least 2 years of project management experience
• At least 1 year’s experience of team management and line management
• Experience of managing and recruiting a range of stakeholders involved in programme delivery, particularly schools and volunteers
• Secure knowledge and experience of child safeguarding policy and practice. Level 3 Safeguarding Lead qualification or a willingness to obtain this as part of the role

Ideally, candidates would have experience in a few of the following areas:

• Experience managing residential programmes or large-scale events. Experience of designing educational programmes
• Experience working with schools and universities
• Coaching expertise and ability to train coaches
• Knowledge of recruitment strategies, especially in the voluntary sector
• Experience expanding programmes and identifying new opportunities to expand programmes
• Impact report writing and data analysis expertise 

For more details please see the job description attached. 

Additional benefits

• 25 days paid holiday, plus 8 bank holidays
• Employer contribution to pension scheme
• Flexible working hours outside delivery periods
• Hybrid working (in-person and online) outside delivery periods
• Individual training budget and dedicated time with your line manager to create a personal training and development plan, following a strong coaching approach
• Regular team days, socials, and team welfare initiatives

Applications close at midday on Friday 19th April 2024. 

The Youth Environmental Service is looking for someone special to join our young and growing team. Someone who can come in as right hand to the Programme Director, with the energy and experience to thrive in a boldly ambitious social enterprise start-up.

As Head of Delivery, you’ll play a pivotal role in shaping the future of YES. You’ll be responsible for designing and delivering proofs of concept that demonstrate the programme’s viability and potential, paving the way for it to scale nationwide by 2030.

Initially on a six-month contract, but with the option to extend, your first focus will be on laying the groundwork for our next proof of concept, designing the programme, identifying partners and securing funding that will allow us to create up to 50 roles in a specific region (TBC once in role) in 2025.

Longer term, we're looking for someone who can:

• Deliver Proof of concepts: Design, develop and deliver future projects that support the creation of new paid placements in different regional hubs across the country. Building on lessons from our first pilot we need to continue to refine what YES does, how it works, all with the goal of building a body of compelling evidence that will shape how we scale our vision.
• Own the 'Product': We need a clear, accessible, and compelling proposition for how we do what we do and why it works. You’ll be responsible for keeping hold of that core product, and making sure it doesn’t get diluted as the programme begins to scale.
• Secure funding: Engage with funders, big and small, to bring in the financial support required to deliver our proofs of concept. We’ll need to experiment with a more sustainable long-term funding model, so you’ll need to be able to explore new approaches to funding placements, working with a range of different funders and through different funding approaches.
• Build a coalition: We don’t want to do this alone. You’ll need to engage nature, net zero and circular economy organisations as well as delivery partners, creating a collaborative network of organisations who can work together to deliver our programmes and create the foundations on which we can scale in the future.

Are you entrepreneurial, as comfortable being proactive and getting stuck in as you are reflecting on big-picture strategy? Do you understand the sectors, and the workforce building challenges organisations are grappling with? Can you build and lead teams, setting direction, embedding culture, and empowering others to thrive? Are you adaptable and resilient? Can you respond to new circumstances without losing your belief in a better future? Can you identify and engage senior stakeholders, building strategic relationships by aligning our work with their priorities?

If so, we can't wait to hear from you!

Location: London based

Salary: £42,750 plus £3,483.94 ILW per year

Length of contract: Permanent

Hours per week: 37

Closing date: 15th April 2024

Interviews: 22nd April 2024

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Business Development Manager role: 

As Business Development Manager, the successful candidate will play an integral role in generating income for the charity – securing high value corporate partnerships and working on product development in collaboration with service delivery teams. Working close with the Head of Business Development, the post holder will source and secure new business and funding to enable the organisation to sustain and further develop our services and further our mission. Alongside targeting prospecting techniques, the Business Development Manager will need an understanding of financial management, and strong influencing skills to harness the support of the wider organisation to meet its objectives – working towards a team income generation target that is reviewed and updated annually. 

 Key duties and responsibilities of Business Development Manager:

• Identifying, researching and developing new business opportunities, creating robust business cases and resource plan to support proposals.
• Writing high quality bids and funding applications.
• Delivering a new Account Management approach for corporates, working to bring together existing functions across the organisation in one place.
• Working with the Head of Business Development to build and maintain a strong sales pipeline. Reporting on sales, pipeline and activity.
• Territory planning to define how income targets will be achieved, with documented action plans.
• Working creatively with colleagues across the organisation and with decision makers at partner organisations to demonstrate how working with Women’s Aid delivers measurable business benefits and ROI.
• Identify and build strong partnerships/products that bring us substantial routes to markets, including public sector agencies.

What we are looking for in our Business Development Manager:

• Experience in business development or corporate partnerships background.
• Good understanding of how to generate income in a charity organisation, with experience of income targets in previous organisations.
• Experience of developing and implementing strategies and ways of working.
• Excellent communication skills, evidenced by building and maintaining long-term corporate strategic partnerships.
• Good understanding of digital tools and the ability to analyse data (CRM systems and method and excellent understanding of excel).
• Organised and strong project manager, confident in solving problems and securing financial targets.
• Team player with strong inter-personal skills.

Benefits of joining us as our Business Development Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Using the link, please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. 

Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Expiry date: 01 May 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave

and more…

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of support workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. 
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

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REF-213062

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

Are you passionate about creating exceptional online shopping experiences? Do you thrive on using data to drive growth through digital marketing? Do you have an eye for product design and developing new gift opportunities to achieve retail sales targets? If so, we have an exciting opportunity for you!

As the Retail & E-Commerce Manager, you'll be responsible for creating a seamless digital shopping experience and online customer journey that fosters loyalty through outstanding customer service and providing a range of gifts that meet the needs of current and future members and supporters.

You'll manage the performance of our retail operations, ensuring net profit is maximised in line with Mothers’ Union's strategic objectives and values. This role will have a particular focus on developing new customer channels and requires a strong understanding of digital marketing and using data and insight to grow sales.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union
• Employer pension contribution of 7%
• Enhanced maternity, paternity and adoption pay
• Two volunteering days per calendar year
• One away day per calendar year
• Enhanced sick pay
• Bereavement leave & Compassionate leave
• Season ticket loan
• Cycle to work scheme
• Employee assistance programme
• Eye care voucher and an allowance towards glasses.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter can follow the CV in the same document. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 12 noon on 16th April2024. 

Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position. We aim to get in touch with the shortlisted candidates after the application deadline.

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Location: Remote (UK-based), role may require occasional travel

Salary: £42,750.00 plus £3,483.94 Inner London Weighting (if applicable)

Length of contract: Permanent

Hours per week: 37 hours per week

Closing date: 17th April 2024

Interviews: 22nd and 25th April 2024

Main Purpose of the Post

This post will play a key role in ensuring that Women's Aid continues to be recognised and respected for the survivor-centred expert voice on domestic abuse, with a particular lead on amplifying the voices of our member services. In particular, the post holder will be responsible for delivering an organisation-wide local influencing strategy and lead on other areas of strategic policy focus.

The post holder will work closely with the Policy and Membership teams to ensure that Women’s Aid responds effectively to the implementation of the Domestic Abuse Act 2021, the Health and Social Care Act, and Victim and Prisoners Bill. The role will be responsible for building sustainable relationships and influence with key local stakeholders across England, including local authorities, commissioners, and Women’s Aid member services.

You will: provide line management to the Policy & Practice part of the Policy team; ensure that the public, stakeholders, Women’s Aid’s member services and staff are supported with policy expertise on a range of areas; champion best commissioning practice; coordinate policy responses to government and other agencies; and work with senior leaders across the organisation to ensure that Women’s Aid and its members are equipped to seize key policy opportunities. The post holder will seek to ensure that Women’s Aid has a robust local network across England and a long-term strategy for influence.

How to apply?

Please read the job description and person specification before applying. Please submit your CV and a Cover letter. Your cover letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.

Please ensure that you also complete the EDI form and all paperwork

(Please clearly mark your name and the role title in the subject line of your email).

If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received. All posts, including remote posts must be based in the UK.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Women’s Aid is committed to quality, equality, and valuing diversity.

Applications are particularly welcome from Black and minoritised women.

For an informal chat about your needs or to receive the application pack in another format, please email recruitment.

We are a Disability Confident employer: we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.

Recruitment consultancies/agencies should not approach Women’s Aid with regards to open vacancies. We regret that agency candidates will not be considered.

Registered charity no: 1054154

Who Are We?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Our support services, which include our Live Chat, the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people in their first relationships), the national Domestic Abuse Directory and our advocacy projects, help thousands of women and children every year.

If you need help and support, you can access Women’s Aid direct services which include our Live Chat, our email service, the Survivors’ Forum and the Survivor’s Handbook 

You can also contact a local domestic abuse service by using our Women’s Aid Directory

Please read our single sex statement here: Women's Aid: Single sex services statement - Women’s Aid

We are looking for Health Engagement Managert (North of England)

Job Title: Health Engagement Manager (North of England) 
Hours: 35 hours per week 
Salary: £43,209 per annum 
Location: Home-based, with regular travel required across the region and to our head office in London  
  

What we do: We help young people through cancer  

How we work: We’re Determined, United, Spirited and Kind  

About this role: 
 

• Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and charities. 
• Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes. 
• Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
• Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role. 

First round interviews: 7-8 May 2024 

Second round interviews: 13-14 May 2024 

Compliance statements:  

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith. 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).   

For information on how we collect, store and process personal data please refer to our privacy policy on our website.

We want you to have every opportunity to demonstrate your skills, ability, and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact HR.

We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.

The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.

They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.

For further information please download our Recruitment Pack.