Services support officer jobs

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Work alongside the Registered Care Manager 
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team; 
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Community Fundraising Officer

Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance

Job Purpose

To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.

The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.

Responsible For

• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.

Key Accountabilities

• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration

Person specification

Essential

• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.

Desirable

• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.

Our Values and Behaviours

Diverse

We appreciate that everyone is unique, so we champion equity, diversity and inclusion.

Kind

Our compassion shines through everything we do.

Positive

We focus on finding solutions, partnering up for progress and getting others involved.

Visionary

We are proud to paint a picture of what the best life possible could look like

You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.

REF-225 930

Summary

The Church of England has recently agreed a significant increase in funding to support God's mission and ministry across the country, supporting local parishes and growing many more new worshipping communities to serve the whole nation. The distributions will also help fund dioceses' plans to serve the nation in various areas such radically cutting the Church's carbon footprint and supporting parishes, cathedrals, and dioceses with using their buildings, to best missional effect whilst ensuring their protection, enhancement, conservation, and appropriate adaptation.

The Net Zero Carbon programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-33, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.

This role will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.

The purpose of this role is to provide a responsive service as operational officer for the grant schemes under the Churches Workstream in the Net Zero Carbon Programme:

• Currently the Demonstrator Churches Grant Fund and the Boiler Replacement Hardship Grant Fund,
• 26-28 Decarbonising Churches Grant Fund

The postholder will be the first point of contact on behalf of the grant giver for new applicants and existing grantees under the grant schemes, handling a busy caseload from pre-application contact through to completion. This will involve all aspects of grant service delivery including assessment, issuing of offers and rejections, monitoring, payments, quality assurance and evaluation within the governance and decision-making framework in place for the grant schemes. The postholder will work under the supervision of the Demonstrator Churches Grants Manager and the Decarbonising Churches Lead, who will provide overall guidance and strategic oversight for the relevant grant funds, and will work closely with the Grants Administrator on operational matters.

The role will report directly to the Net Zero Carbon Programme's Decarbonising Churches Lead.

• This is a fixed-term contract due to end December 2028.
• This is a hybrid role required to attend the office location, Church House London one day per week.

Application closing date is 25 January 2026

Interviews will be taking place on 06 February 2026

• A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Finance & Corporate Services Division is recruiting for the position of Senior Systems Accountant to join its dynamic team based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model.

Job Purpose

The Senior Systems Accountant is a key role within Islamic Relief’s Finance team, providing ongoing strategic and operational support for our cloud-based financial system, Unit4 ERP (version 7 – Cloud Release). This role ensures that the finance system is optimally configured and maintained to support efficient business-as-usual (BAU) operations across the organisation.

You will act as the organisation’s Unit4 SUPER user and subject matter expert, responsible for system administration, user support and training, issue resolution, and driving continuous improvement. Working closely with Finance, IT, and system users, you will ensure the ERP system supports accurate financial reporting, robust internal controls, and process efficiency.

This is not a project implementation role it focuses on the long-term embedding, optimisation, and support of Unit4 ERP7 (CR), delivering both strategic oversight and day-to-day system management.

The successful candidate must have:

• Fully qualified accountant (e.g., ACCA, CIMA, CIPFA) or equivalent with proven delivery of ERP system administration, configuration, and optimisation in a live finance environment.
• Strong hands-on experience with Unit4 ERP v7 Cloud (financial modules) in a support or administration role.
• Strong understanding of financial controls, accounting principles, and reporting frameworks.
• Proficiency with reporting and analysis tools (e.g., Power BI, Excelerator).
• Ability to diagnose and resolve system and user issues independently.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

About Edward’s Trust

Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.

Our Values

RESPECT

We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.

HOPE

A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.

HOLISTIC

Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.

SUPPORT

Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement

EXCELLENCE

Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.

Role summary

If you’re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you.  This role is a critical part of the fundraising puzzle to deliver the Edward’s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area.  This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover.

This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth.  This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward’s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising.

Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required.

You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising.

You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice. 

The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team.

We are open to flexible/hybrid working requests which can be discussed at interviews. 

Our client see a Britain where refugees find safety and have a fair chance to rebuild purposeful, happy lives, contributing to our communities. It is a vision rooted in dignity and shaped by the belief that everyone deserves the chance to live in stability and to thrive. Now, the organisation will appoint a new Executive Director of Fundraising & Digital and Prospectus is proud to lead the search.

Executive Director of Fundraising & Digital
£90,000
Permanent
Hybrid from the Stratford, London office, with travel to services as and when needed
Interviews beginning w/c 2nd February

The Executive Director of Fundraising & Digital is a key member of the Senior Leadership Team, responsible for ensuring the organisation's financial growth, supporter engagement, and digital transformation. This role provides strategic leadership across fundraising, digital platforms, brand, and supporter experience, ensuring these functions deliver ambitious income targets, expand public reach, and align with the organisation’s mission and values. The Executive Director builds and leads a high performing Fundraising and Digital directorate, fostering a culture of empowerment, innovation, equity, diversity, and inclusion.

The selected candidate will have extensive senior leadership experience in fundraising and income generation, with a proven track record of delivering significant income growth across multiple fundraising streams. You will also have significant experience of brand development and/or guardianship, ensuring consistency and impact across channels. The selected candidate will also need to demonstrate considerable evidence of driving innovation in fundraising and digital campaigns.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.

If you are interested in applying to this Executive Director of Fundraising & Digital position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Ignite your passion for justice �� Join LawWorks as our Training & Engagement Officer and empower legal volunteers across England & Wales through dynamic training, impactful events, and meaningful engagement.

As a pivotal member of the Strategic Development team, you’ll lead on identifying training gaps among clinic volunteers, not-for-profit partners, and member organisations; designing and delivering regional and virtual learning that boosts skills and confidence. You’ll also coordinate our presence in Regional Pro Bono Committees and support internal training for staff and volunteers, ensuring quality and consistency across all activity. 

You’ll work collaboratively with internal teams and external stakeholders to launch tailored networking events, webinars, and workshops, nurturing strong partnerships and advancing pro bono legal support. 

We’re seeking a proactive, confident networker who thrives on project delivery, values collaborative working, and shares our commitment to access to justice. While legal sector experience is beneficial, we welcome candidates with transferable skills eager to champion pro bono work. 

This part‑time (21 hrs/week), permanent role offers mid‑London or remote working, with travel across England & Wales as needed. Enjoy 25 days’ holiday (pro‑rata), pension contributions, private healthcare cashback, and the chance to grow initiatives from concept to impact.

Step in, step up, and help shape a stronger, fairer justice system for communities in need.

Co-operative Development Officer

We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation.

Position: Co-operative Development Officer
Location: Manchester (Holyoake House)
Salary: £27,004 per annum (pro rata to 21 hours – £16,202)
Hours: Part-time, 3 days per week (21 hours)
Contract: Fixed-term, 11 months
Working pattern: Hybrid working, with at least 1 day per week in the Manchester office

Closing Date: Midnight, Sunday 8 February 2026
Interviews: Week commencing 23 February 2026, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website – CVs cannot be accepted.

About the role

As Co-operative Development Officer, you will support the delivery of the organisation’s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive.

This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy.

Key responsibilities

Events and outreach

• Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering.
• Coordinate speakers and manage administrative tasks including payments and invoices.
• Communicate with attendees before and after events to ensure a positive experience.
• Work with communications teams to support promotional activity, including newsletters and email campaigns.
• Track event metrics, gather feedback and prepare reports.
• Attend external events and exhibitions to promote the organisation.
• Provide occasional out-of-hours or weekend support for specific events or campaigns.

Programme delivery

• Support the delivery of business support programmes
• Manage administrative processes, including contracts and payments.
• Track programme activity and prepare monitoring and evaluation reports.

Partnerships and funding support

• Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values.
• Gather evidence, case studies and data for funding applications and funder reporting.
• Maintain accurate records and processes related to funding and partnership activity.

About you

To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact.

You will bring:

• Experience of running small events, both online and in person.

• Strong organisational and project management skills, with the ability to manage multiple priorities.
• Excellent attention to detail and administrative capability.
• Clear and confident written and verbal communication skills.
• Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners.
• Highly developed IT skills, including confidence using Microsoft Office applications.

Desirable:

• An understanding of, or interest in, values-driven organisations.
• Experience supporting grant-funded programmes.
• Interest in areas such as youth engagement, ethical tech, community development or climate action.
• Experience using project management tools such as Asana or Trello.

About the organisation

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Title: Marketing Officer

Reporting To: Senior Marketing and Communications Officer

Location: Hybrid, working from home and our office based in West London

Salary: £26,500 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Purpose

Managing MHI’s digital channels and campaigns, creating audience-focused content, ensuring brand consistency, supporting partnerships, and delivering marketing initiatives for services including Shout and The Mix.

Key Responsibilities

• Film and edit videos for a range of audiences to support our social media content, our
  partnerships, volunteer and fundraising communications and our flagship podcast The Mix Six, using in-app video editing, CapCut and Adobe Premiere Pro
• Support with partnership specific requests, such as working on creative content and marketing toolkits for multiple audiences, image searches, asset creation and paid marketing promotion for our commissioned partners
• Work from Adobe templates to build on marketing asset libraries and toolkits for partners
• Support the corporate and commissioned partnerships with creative ideation, content development and campaign ideas around key calendar moments e.g World Mental Health Day
• Supporting the Senior Marketing Officer with the onboarding and relationship management of a number of partners and NHS ICBs (Integrated Care Boards)
• Support with community management across our social media channels, responding to enquiries, identifying opportunities and flagging any reputational risks
• Support with marketing campaigns across paid channels including Google Ads, TikTok and other channels as required
• Support the team with data analysis across content and campaigns ensuring optimisation, effectiveness and key learnings are considered as part of our marketing and content strategies for fundraising, partnerships and growth where applicable
• Provide opportunities for staff and our volunteer community to be involved in key moments for the organisation to help amplify our work
• Develop relationships with key influencers who can help promote our services to target audiences
• Support the team with blogs and content for the websites, keeping them up to date and maintained with a focus on best practise in SEO
• Feed into content planning, thinking about moments that resonate with our key audiences, staying on top of trends and insights

Person Specification

Essential

• Website management and CMS skills. Wagtail an advantage
• Experience creating a range of multimedia engaging content including social media graphics and videos, blog posts, podcasts etc. for specific audiences across multiple digital platforms,
  including website, YouTube, Instagram, TikTok, Twitter, LinkedIn and Facebook. Adobe Creative Suite experience an advantage.
• Reporting against KPIs for content and campaigns
• Excellent written and verbal communication skills including excellent grammar, punctuation and spelling
• Strong copywriting skills
• Strong planning, organisational and interpersonal skills
• Highly organised to manage multiple requests and projects
• Ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
• Ability to deal with confidential information sensitively and appropriately.

Desirable

• Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders
• Experience working in a mental health organisation and/or understanding of the mental health sector

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Are you a detail-oriented professional with a strong background in quality assurance?

TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.

Benefits

• Salary: £32,500-34,000 per annum, depending on experience
• Employment type: FTC to 31st May 2026
• Hours: Full time, 35 hours per week
  • 9am-5pm Monday-Thursday with 45 minutes lunch
  • 9am-4pm Friday with 1 hour lunch
• Working arrangements: Hybrid working (office in London)
• Other: Significant investment in employee CPD

 
 
About the Organisation
 
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.

The Role
 
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.

Key Responsibilities

• Manage applications from organisations seeking ATP status or course certification.
• Build and maintain strong relationships with ATPs, responding to queries promptly.
• Plan and support quality assurance activities, including audits, course observations, and performance analysis.
• Review proctoring videos to identify potential malpractice and ensure compliance.
• Handle quality issues, including complaints, delegate feedback, and pass rate data.
• Prepare reports and data for audits and investigations.
• Manage invoicing and payment processes for ATPs and Technical Assessors.
• Contribute to process improvements, enhancing the ATP and learner experience.

 
 
Skills and Experience required

• Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body. 
• Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities. 
• Strong customer service and account management skills with experience in building relationships with stakeholders. 
• Proficiency in Microsoft Office and experience with CRM systems. 

 
 
Interviews

• 2 stages
  • 1st stage online
  • 2nd stage in person (London)

 
 
To Apply

• Covering letter
  • No more than 2 pages of A4
  • Addressing the required skills and experience listed above
• CV

 
 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job title: Head of Fundraising and Communications

Salary: £45,000

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).

Contract: Permanent

Hours: 35 hours per week

Reporting to: CEO

Direct Reports: Fundraising Manager, Senior Campaigns Manager

Indirect Reports: Communications Officer

Job Description

About the role

The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.

This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.

While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.

This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.

As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.

Key Responsibilities

  Fundraising

• Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
• Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
• Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
• Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
• Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
• Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.

  Senior Leadership Team

• Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
• Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
• Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.

  Communications and Marketing

• Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
• Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
• Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
• Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
• Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
• Use data and insight to evaluate effectiveness and inform future strategy.

  Finance

• Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.

Experience 

• Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
• Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
• Leadership and team management experience, with the ability to motivate and develop others.
• Experience managing budgets and working closely with finance colleagues on planning and forecasting.
• Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
• Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
• Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact

Skills and Knowledge

• Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
• A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
• Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
• Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
• Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
• Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
• Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
• Familiarity with issues relating to youth violence, education, or social justice.
• An understanding of knife crime, youth violence, and other key current issues affecting young people.
• Ability to work independently, with initiative, and manage multiple priorities and projects effectively.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Enhanced sick policy
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

Key Responsibilities   

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning  

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.   
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects. 
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team. 
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications 

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group. 
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other    

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.  
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.  
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally. 
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate. 
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.  

Transparency International (UK) are looking for a Research Officer

This role is responsible for delivery of tasks to support our research and advocacy efforts around corruption in the defence and security sector, including quality control of data, liaison with expert researchers, and consolidation of research inputs.

The role contributes both practically and intellectually to the successful delivery of high-end research and advocacy with a focus on effecting change.

The Research Officer will report to Head of Research and perform this within the (Defence and Security Programme).

Main responsibilities

• Contribute to the delivery of TI-DS’s research agenda by undertaking qualitative and mixed-methods research projects under the guidance of the Head of Research
• Produce and facilitate literature reviews, synthesis studies and case-based studies on the key topics set-out to contribute to support the development of our expertise on defence and security sector corruption and the overall achievement of our strategic objectives
• Collect and analyse secondary data, and produce primary data as needed, to provide new insights into corruption risks in the defence and security sectors
• Contribute to high quality research tasks across the work conducted through the Government Defence Integrity Index (GDI)
• Undertake detailed rigorous review and fact-checking of GDI country assessments and sources from a variety of experts, including assessors, peer reviewers, government reviewers, and institutional partners
• Review GDI assessment process and provide suggestions for improvements in methodology

Who we are looking for:

• Educated to Masters’ level in a relevant field of the social sciences, such as security studies, political science, or governance; or of business studies with an interest in defence and corruption
• First rate research skills and familiarity with a range of quantitative and qualitative research methodologies;
• Demonstrated self-starter with ability to successfully undertake and complete a project, while working across teams and making a positive contribution to collective outcomes.
• Strong written communication and verbal presentation skills with ability to deliver high quality briefings, reports and presentations with minimal supervision.
• Great interpersonal skills being able to build relationships internally and externally.
• Ability to communicate clearly and collaborate effectively across teams
• Strong critical-thinking skills being able to apply sound judgement, problem solve, identify risks and suggest improvements.
• Strong analytical skills with experience in qualitative and mixed-methods research. Experience in quantitative analysis and applying rigorous fact-checking and source validation.
• Ability to produce clear concise literature reviews supported by good understanding of governance and corruption risks
• High standard of written communications and able to tailor writing to the audience
• Expertise in developing qualitative and mixed-methods research frameworks and structuring case studies.

Why TI-UK?

Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the UK and devolved governments, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security and the Global Health sectors on behalf of the wider Transparency International movement.

What can you expect from us?

• A collaborative, flexible and friendly working environment where you will be provided with:
• A competitive salary for our sector
• Up to 6% contributory pension
• A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working (full details on our website) allows you to benefit from regular connection and collaboration. You can also request a formal change to your working pattern and work location.  
• Generous annual leave: 28 days plus statutory public / bank holidays as well as discretionary a gifted winter holiday break of three to four days each December between Christmas and New Year
• Enhanced leave beyond statutory requirements to support your parental or caring responsibilities
• Family friendly policies
• Additional leave to support your volunteering or community service
• Employee Assistance Programme (Aviva) to support your physical, mental & financial health.
• Training and Development related to your role
• Season ticket loan/ Cycle to work scheme