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Duties and Responsibilities
Strategic Implementation
Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.
Work with the CEO and trustees to:
Operating Model Design
Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.
This will include:
Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.
Business Planning and Financial Modelling
Develop a clear strategic business case underpinning the new strategy. This will include:
Provide analysis and recommendations to support board-level decision making.
Programme & Transformation Management
Act as programme lead for key strategic initiatives, including:
Develop and manage a comprehensive implementation plan, ensuring:
Maintain a live transformation risk register and ensure issues are addressed proactively.
Stakeholder Engagement & Organisational Change
Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:
Act as a trusted advisor and sounding board to the CEO throughout the transformation process.
Qualifications
Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable
Experience
Proven experience leading strategy implementation, organisational transformation or operating model design - Essential
Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential
Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential
Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential
Strong track record of delivering initiatives from concept through to implementation - Essential
Experience working in the charity, social enterprise or public sector environment - Desirable
Experience working closely with CEOs, boards or senior leadership teams - Desirable
Understanding of youth services, employability, public health or community development sectors - Desirable
Skills/Attributes
Ability to translate high-level strategy into practical operational delivery - Essential
Strong analytical and problem-solving skills - Essential
Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential
Highly organised and able to manage multiple workstreams simultaneously - Essential
Comfortable operating with high levels of autonomy and responsibility - Essential
A pragmatic, solutions-focused mindset - Essential
Your CV should include the names and contact details of two referees. It should also include your notice required from an existing employer.
Please limit your CV to two sides of A4. Your cover note should also be limited to two sides of A4.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Counselling Coordinator, you will support the smooth and effective delivery of Woman’s Trust’s specialist counselling services for women affected by domestic abuse, with particular responsibility for supporting crisis and short-term therapeutic provision in East London.
You will coordinate referrals, assessments, caseload allocation, liaison with counsellors, and ensure accurate administrative and clinical record systems. You will maintain safeguarding processes, contribute to service development, and work collaboratively with the Counselling Manager, Head of Therapeutic Services, and external partners to ensure high-quality, trauma-informed, woman-centred support.
Hours: Part-time, 28 hours per week.
Contract: Fixed-term contract.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.
This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.
About us
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.
Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.
We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received.
We look forward to hearing from you!
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
Longmire Recruitment is our dedicated recruitment partner for this vacancy
Location: Home-based and London
Hours: Full-time (35 hours per week), with some evening work and travel required*
* The RSB currently offers a four-day working week (32 hours), which is non-contractual and reviewed annually
Position: Permanent
The Royal Society of Biology is a single unified voice, representing a diverse membership of individuals, learned societies and other organisations across the biosciences. Our members study, work and research in fields that encompass humans, animals, plants, fungi, microorganisms, ecosystems and the molecular mechanisms of life. Our vision is of a world that values biology's contribution to understanding and improving life for all.
This exciting new Head of Communications role will sit within the External Affairs department and line manage two direct reports. You will lead the RSB’s strategic communications, branding and stakeholder engagement activities, in order to advance its mission, grow its influence with key audiences, enhance its resonance with members and potential members, and strengthen its reputation. As Head of Communications, you will also champion consistent, impactful communication across digital and social media and the press, fostering trust among stakeholders and shaping and delivering compelling narratives about the biosciences and the RSB's work.
The successful applicant will be able to demonstrate:
Longmire Recruitment is our dedicated recruitment partner for this vacancy.
Applicants must have the right to work in the UK
The RSB is committed to ensuring equal opportunities in the life sciences, and supports diversity throughout lifetimes at school and higher education, in the workplace and training; we value diversity and are committed to creating an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission.
This is an exciting opportunity to lead and shape Public Law Project’s advocacy and influencing work at a critical time.
Following the launch of our new 2025 – 2030 strategy, the successful candidate will develop and implement a public affairs strategy, working closely with research, casework and communications colleagues to shape policy and stakeholder opinion to advance our strategic objectives.
This role works at the intersection of some of the most pressing issues facing the UK today – from advocating for fair and humane immigration and asylum systems, to championing universal access to justice, and addressing the risks posed by the misuse of AI by government. You will play an important role in ensuring our evidence, casework, and legal expertise translate into meaningful political impact.
You will have experience using a range of advocacy tools to influence senior stakeholders in Parliament and Government, including in the context of legislative development. You will also be a strategic thinker, comfortable working across multiple policy areas, with excellent political judgement.
This role sits in our research team. As you grow our influencing capacity and practice, you will need to develop excellent working relationships internally and externally. You will have demonstrable experience of collaborative, inclusive working practices.
You will be committed to PLP’s values, have a keen interest in our work, some understanding of public law, social justice and constitutional reform, and a strong desire to affect change.
This is a permanent post. PLP supports flexible working practices and whilst this post is conceived as a full-time role, part-time hours will also be considered for the right candidate.
As part of our commitment to recruiting fairly we use anonymised-selection processes until interview. We also offer additional interview opportunities to the highest-scoring candidates from under-represented communities, and use ‘tie-breaker’ provisions at all stages of our selection process.
PLP's mission is to improve public decision making, empower people to understand and apply the law, and increase access to justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Specialist (Paid Media)
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Digital Marketing Specialist (Paid Media)
We welcome applications from candidates seeking flexible working patterns and are happy to discuss this at interview.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Applications will be reviewed on a rolling basis, and interviews may be held before the closing date.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Headway North Staffordshirte is the county's leading provider of rehabilitation and outreach services to people affected by acquired brain injury. We deliver services and projects with high impact that are attractive to funders and truly make a difference to our service users' quality of life.
Our new Grant Fundraiser (Trusts and Corporates) will research, write and submit high-quality, well presented, well-reasoned grant applications, working to secure major gifts for capital and revenue projects from grants and foundations, major donor and corporate bodies in order to achieve fundraising targets.
You will also nurture relationships with existing and new grant funders, build connections with businesses and community organisations to explore sponsorship, collaboration, and partnership opportunities.
Our new Grant Fundraiser will also contributing positively as a member of the broader Leadership Team.
This is a 21 hour per week post; exact working hours are negotiable / flexible.
Please apply via the charity's website, the closing date is Friday 01 May 2026, interview dates 11th and 12th May, prospective second interview date 18th May.
To do what we can to ensure people affected by acquired brain injury receive all the care and support they need and can regain their quality of life
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a pivotal role which will shape the future of a CIC and Charity working on key challenges in housing, education and employment? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for an experienced Communications Manager who can grow our fundraising potential and engage key stakeholders across the sector, while shaping and delivering communications and outreach campaigns that demonstrate our social value proposition and grow our support base. They will play a key role in helping Kineara grow our communications channels, increase audience engagement, expand our fundraising potential through data-driven campaigns and powerful storytelling; and build strategic relationships with existing and potential funders.
You will work closely with project managers and the Senior Leadership Team to shape communications around our key delivery areas including identifying how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding and data to shape impact storytelling and communications with existing and new stakeholders.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow within an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key specialisations, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation, you may have experience in curating digital content for charities; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of, or are ready to be part of, the strategic growth of a social organisation.
Why us, now? Kineara is going through exciting changes as we rapidly expand our service user base and are opening up new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters or those living in temporary accommodation, working in partnership with housing services, private landlords, local authorities, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused team that takes care of each other.
Why you? You are motivated by seeing people who have experienced marginalisation or vulnerability thrive and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working towards joint and shared ambitions.
Key Responsibilities
Communications & PR
Fundraising
Impact
Business
Person Specification
With a strong alignment with Kineara’s values, you will be:
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages). Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along.
Breaking barriers to secure housing, education and employment
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
You will bring ambition, ideas, clarity and consistency to income generation functions across the organisation. You will lead on bid-writing, as well as relationship building, cultivation and stewardship of local and national grant makers.
You will also help to develop new income streams for the charity, including building and mobilising a network of supporters and donors, to drive individual giving, sponsorship and fundraising activities.
WHAT WE'RE LOOKING FOR
Experience
•A track record (over three years) of securing income from trusts and foundations.
• A track record of securing income through individual giving and fundraising activities.
• Managing the full funding cycle, from prospect research, through to relationship stewardship and reporting.
• Managing a pipeline of multiple funders and donors.
• Managing multiple deadlines and a varied pipeline.
• Use of data and CRM systems to manage and track activity.
• Implementation of digital fundraising campaigns and donor journey tracking (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Exceptionally strong writing skills, with the ability to produce compelling funding applications and funder reports.
• Engaging communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• Excellent numeracy and budget building skills.
• Accuracy and meticulous attention to detail.
• Very strong relationship-building and communication skills.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into fundraising activities.
• Highly organised, with an attention to detail.
• Excellent project management skills.
• Ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Self-motivated and able to work independently.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values - empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Helpline Coordinator to oversee the day-to-day running of the SBS Helpline, delivering a high-quality advice, information, and support service to Black, minoritised and migrant women and girls experiencing violence against women and girls (VAWG).
To provide direct line management, guidance, and operational support to helpline staff and volunteers, ensuring the service is trauma-informed, safe, and effective..
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Deadline: Monday 27th April 2026 at 9:00 am
Interview dates: Thursday 7th and Friday 8th May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Counselling Manager, you will lead the delivery and development of Women’s Trust’s counselling services, ensuring high-quality, trauma-informed support for women affected by domestic abuse. You will manage a team of counsellors and volunteers, providing supervision, guidance, and professional development to maintain clinical standards and best practice.
You will work closely with the Head of Services to align counselling provision with organisational strategy, monitoring outcomes and impact to evidence the value of our work. You will build and maintain strong external partnerships, contribute to service development and innovation, and ensure compliance with safeguarding, ethical, and professional frameworks.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Woman’s Trust premises.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.
Are you highly organised, confident in all forms of communication and known for your attention to detail? In this role, you’ll use your strong administrative and planning skills to keep events and community activities running smoothly, whilst providing reliable and proactive support to colleagues and volunteers. If you thrive in a busy environment, enjoy coordinating moving parts, and take pride in delivering work to a high standard, this could be the ideal next step for you.
As our Fundraising Assistant (Events & Community), you’ll be at the heart of supporting imaginative, meaningful and well‑run events that truly bring people together. Playing an integral part of the supporter journey — from planning the details to coordinating volunteers and supporting our fantastic local fundraisers — you’ll help create moments that matter and ensure every supporter feels valued from their first contact through to their thank‑you.
Working alongside colleagues and volunteers, you’ll help share inspiring stories, support the delivery of engaging activities, and play a part in connecting people to a cause that truly matters. Through each conversation, task and event you support, you’ll be contributing to St Nicholas Hospice Care’s mission to provide compassionate care to nearly 2,000 people each year.
This is a role for someone who enjoys variety and takes pride in providing reliable, well‑organised administrative support. One day you might be assisting colleagues with the logistics for a flagship event; the next, helping a community group with the practical steps needed to develop their fundraising idea. You’ll play a supportive role in building relationships, coordinating information, and helping to keep tasks moving smoothly — bringing your calm, friendly approach to every interaction.
You’ll be joining a supportive, enthusiastic fundraising team where your ideas are welcome, your development is encouraged, and your work genuinely makes a difference. You’ll see the impact of what you help deliver — in the smiles, stories and shared moments created at each event.
What you’ll bring:
Why join us?
You’ll be part of a supportive fundraising team, helping to deliver meaningful events and activities that raise vital funds—and celebrating the impact you help create every day.
Working for us
As an employee you will receive the following benefits:
• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)
If you’re ready to grow your skills, take on new challenges, and play a key role in making hospice care possible… we’d love to hear from you.
The client requests no contact from agencies or media sales.
About us
Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. We are a unique global non-governmental organisation embedded in the human health, biodiversity and climate sectors. We train healthcare professionals around the world in sexual and reproductive health. In the UK, we train clinicians in contraceptive and sexual health. Internationally, we work in partnership with other health and environmental conservation organisations, to develop projects which simultaneously improve sexual and reproductive health services, provide livelihoods and support the conservation of biodiversity. We use our unique status and expertise to change biodiversity and climate policy to support reproductive choice.
About the role
The Programme Coordinator plays a central role in ensuring the smooth running of the Trust's programme partnerships, training delivery, and organisational systems. Reporting to the Head of Programmes and working closely with other senior staff, the post holder will provide coordination, research, communications and administrative support across programmes, training and operations.
We are looking for a motivated team player with a 'can do' positive attitude to join our small team. This role provides an opportunity to gain significant experience across a breadth of responsibilities and thematic areas in international development, including sexual and reproductive health, climate change and the environment.
You can find more information in the attached Application Pack.
How to Apply
To apply for the position of Programme Coordinator, please submit your CV and a covering letter of no more than two pages of A4, detailing your relevant experience, how it matches the criteria, and why you are interested in this role. Please submit via CharityJobs.
Application deadline: 11:30pm, Sunday 17th May 2026
Interviews scheduled: 28th May, or week commencing 1 June 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join Citizens Advice Woking as part of a specialist partnership with i-access, Surrey’s drug and alcohol support service. As a Generalist Adviser, you will work directly with individuals in recovery, helping them navigate some of the most challenging issues they face - including welfare benefits, debt, and housing.
Working across a mix of in-person, remote, and outreach settings, you will provide tailored, practical advice that helps people overcome immediate crises and build longer-term stability. You’ll take time to understand each client’s situation in depth, explore their options, and where needed, actively support them - whether that’s completing applications, negotiating with third parties, or advocating on their behalf.
This role is about more than advice - it’s about empowering people at a critical point in their lives. You’ll work closely with i-access staff to ensure a joined-up approach, while also being part of the wider Citizens Advice Woking team, connecting clients to additional support where needed.
We’re looking for someone who is confident managing a varied and sometimes demanding caseload, with strong listening skills, sound judgement, and the ability to turn complex information into clear, practical guidance. Experience in advice work is essential, and knowledge of welfare benefits, debt, or housing would be a strong advantage.
In return, you’ll be part of a supportive and purpose-driven organisation, with opportunities for ongoing development and the chance to make a meaningful, day-to-day difference in people’s lives.
The client requests no contact from agencies or media sales.