Strategic lead jobs

Operations Director 

Location: Kington, Herefordshire (On-site)
Salary: £45,000–£50,000 per annum (dependent on experience)
Contract: Full-Time, Permanent
Reporting to: Chairman of the Board
Governance: Position on the Board of Directors (Monthly Meetings)
Start date: Immediate start preferred
Application Deadline: 24th April 2026, 5pm

The Role Purpose

The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board’s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue.

Organisational Structure

You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team.

Direct Reports

• Sales & Marketing Manager: Driving occupancy and commercial revenue.
• Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting.
• Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained.
• Head of Kitchen: Managing food safety, gross profit (GP), and quality of service.

Key Responsibilities

1. Strategic Leadership & Governance

• Prepare and present monthly operational reports to the Chairman and the Board.
• Present Key financial reports in collaboration with the admin assistant.
• Lead the annual business planning process.
• In collaboration with the sales and marketing manager, implement the marketing strategy.
• Act as a guardian of Dunfield’s culture, ensuring the venue remains a "home from home" for all guests.

2. Financial & Commercial Management

• Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs.
• Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy.
• Understands the importance of financial management and has the ability to compile financial reports for Board meetings.

3. Operational Excellence & Compliance

• Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting.
• Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests.
• Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency.
• Share duty manager responsibilities.

4. People & Culture

• Foster a high-performing, collaborative environment between the distinct departments.
• Manage recruitment, appraisals, and professional development for the senior team.

Performance Indicators (KPIs)

1. Financial & Efficiency KPIs

• Primary KPI: Achievement of 103 FHE days.
• Secondary KPI: 15% conversion rate of OTA guests to direct bookers.
• Tertiary KPI: Average TRevPAG of £2.00+ per guest.

2. Operational & Capacity KPIs

• Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups.
• The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance).
• Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing.

3. Compliance & Duty Management KPIs

• Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding).
• Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality.
• Staff Retention & Training: A target for Staff Turnover <15%.

The Ideal Candidate

Experience

• Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management.
• Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders.
• Commercial Acumen: Proven track record of improving profit margins without compromising service quality.
• Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance).

Skills

• Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3–5 years.
• Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances.
• Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor.

Benefits

• Board Position: A genuine opportunity to shape the future of a significant regional venue.
• Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy.
• Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside.

Why Join Us?

You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike.

Job Description: Internal Document – Role Profile

• Job Title: Operations Director
• Department: board level
• Contract Type: Full-time, Permanent
• Salary Grade: TBC
• Start date: ASAP

Role Purpose

The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board’s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue.

Key Responsibilities

1. Financial Stewardship & Yield Management

• Monitor the venue’s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days.
• Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity.
• Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability.

2. Operational Excellence & Asset Management

• Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool—our "gold dust" asset.
• Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings.
• Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays.

3. Commercial Growth & Guest Experience

• Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday–Friday slump.
• Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire.
• Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests.

4. Mission & People Leadership

• Lead the staff team with a focus on hospitality and mission-alignment.
• Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins.

Candidate Profile

• Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it.
• Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs.
• Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events.
• Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team.

If you’d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment‑ready version.

Location: London (flexible working - 2-3 days in the office)

Interviews: 15th and 16th April 2026, and second stage interviews the following week on the 22nd April 2026. 

Employer: King's Trust International (not The King's Trust)

Around the world, 65 million young people are unemployed. Many more face the challenge of unstable, unsafe and underpaid work. King’s Trust International was founded by His Majesty King Charles to tackle the global crisis in youth unemployment and ensure that every young person has the chance to succeed. Central to our new 10-year strategy is the need to articulate the challenges and opportunities faced by young people and help them shape a better future.  We are recruiting a Director of Marketing, Communications and External Affairs to shape and share this story.

In this exciting and varied strategic and operational role, you will lead KTI’s marketing, communications and external affairs team with the aim of promoting and protecting King’s Trust International and The King’s Group, increasing awareness of our brand and our work for young people around the world. You will spearhead the establishment of our advocacy function and play a key role in research commissioning, awareness raising and coalition creation.  This will involve attendance at key global events, the commissioning of proprietary research, and guiding the marketing and communication strategies that will bring these narratives into the public consciousness.

You will be an experienced and dynamic communicator with significant demonstrable experience in communications, marketing and external affairs at a senior level. This will be complemented by strong knowledge of the full range of media, marketing and communications tools, and how to deploy them effectively to maximise the reach, impact and value of our brand.

In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of people and stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable growth and development, and the ability to role-model a culture of equality, diversity and inclusion.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

My Sisters’ House is expanding its fundraising team — and we’re looking for a dynamic, creative and relationship‑driven fundraiser who can help take our income generation to the next level. If you love building connections, crafting compelling stories and spotting opportunities others miss, this role will give you the space to thrive.

What you’ll do

You’ll lead the growth of our individual giving and high‑value supporter base, nurturing relationships with donors, partners and philanthropists who want to make a tangible difference. You’ll shape engaging fundraising appeals, deliver standout donor experiences and bring fresh ideas that cut through a challenging fundraising landscape.

You’ll also help develop new income streams — from local businesses to female‑led enterprises — and work closely with colleagues to strengthen donor journeys and build a confident, ambitious fundraising culture.

What you’ll bring

You’re a natural communicator with a flair for storytelling and a sharp eye for opportunity. You’re organised, proactive and energised by a busy, varied workload. You enjoy thinking creatively, writing persuasively and turning insight into action. Above all, you’re motivated by the impact your work can have on women facing trauma, abuse and disadvantage.

Why join us?

You’ll be part of a small, passionate and supportive team with big ambitions. You’ll have room to innovate, freedom to shape your approach and the chance to grow your skills across individual giving, corporate partnerships and high‑value fundraising. With strong foundations already in place — and a growing network of committed supporters — you’ll be joining at a genuinely exciting moment.

Flexible working is essential, with occasional evenings and weekends. The role requires a DBS check

We are looking for a strategic and values-driven Communications Manager (maternity cover) to amplify Birthrights’ work to transform UK maternity care at a pivotal moment for the organisation. Working closely with our Policy and Campaigns Lead and wider team, you will develop and deliver strategic, integrated communications that increase our reach, strengthen our influence, and inspire action from policymakers and stakeholders in maternity care.

A strong commitment to racial justice, reproductive justice and human rights is essential, alongside the ability to centre the experiences of Black, Brown and marginalised women and birthing people.

If you are passionate about using communications to drive systems change in maternity care, we would love to hear from you.

Apply for our Communications Manager (maternity cover) role by: 12pm on the 6th April.

About Heard
We are Heard, a small, multi-award-winning charity helping people, organizations, and the media tell stories that change hearts and minds. In 2024, we sparked stories that reached a combined audience of 39 million on critical issues like poverty, climate change, migration, domestic abuse, and more. We partner with media outlets like the BBC, Netflix, ITV, and more to amplify powerful and captivating narratives that inspire real-world impact.

The Role
As the Head of Programmes and Impact, you will be a senior leader responsible for the quality, coherence, and impact of Heard's five programmes: All About Trans, Children's Media, Children's Palliative Care, Climate Stories That Work, and Economy. Reporting to the co-ceos, you will oversee programme delivery, strengthen our monitoring and evaluation systems, and build team capacity to maximize our reach and influence. This is a unique opportunity to shape the future direction of an ambitious, purpose-driven organization.

What You'll Be Doing

• Lead and support the programmes team to deliver high-quality work on time and within budget
• Ensure programmes align with Heard's strategy and intended impact
• Strengthen our monitoring, evaluation, and learning systems to drive continuous improvement
• Manage team capacity and assess readiness for new initiatives
• Provide strategic insight to the executive team on organizational capabilities and growth opportunities

What We're Looking For

• Previous experience leading programmes or services in a charity/impact-driven organization
• Excellent project management and budget management skills
• Proven track record of managing and developing high-performing teams
• Experience embedding monitoring, evaluation and learning systems
• Collaborative leadership style with strong stakeholder management abilities
• Passion for Heard's mission and values, with a commitment to narrative change

Why Join Heard?
At Heard, you'll be part of a brave, caring, and creative team that is committed to making a difference. You'll have the opportunity to apply your skills and experience to drive real-world impact, while receiving support for your own growth and wellbeing. If you share our values and want to be a force for positive change, we'd love to hear from you.

Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!

Head of Fundraising (Part-Time, 3 days/week)

Hybrid – Vauxhall, London | £47,342 (pro rata)

1-year FTC | Start ASAP

Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.

Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.

What You’ll Do

• Develop and deliver our fundraising strategy
• Build a strong pipeline of trusts, foundations & statutory funders
• Craft compelling bids
• Lead excellent stewardship and funder relationships
• Work across teams to align opportunities and organisational needs

What We’re Looking For

• Proven fundraising success, including significant grants
• Strong writing and relationship-building skills
• Experience managing fundraising pipelines and reporting
• Highly organised, collaborative and mission-aligned

Why Join Us?

Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.

How to Apply

Please submit your CV and cover letter outlining how you meet the essential criteria.

Methodist Chapel Aid Ltd (MCA) is a long‑established bank specialising in lending to churches and associated organisations across the UK. As we enter a period of planned growth in both lending and deposits, we are seeking a Chief Finance Officer who will also serve as Company Secretary and act as deputy to the Chief Executive. This is a rare opportunity to shape the financial strategy of a small, regulated financial institution with a strong mission-driven purpose.

What the role offers

You will hold SMF2 responsibility and lead MCA’s financial strategy, ensure robust governance, and oversee the organisation’s financial operations. As a key member of the leadership team, you will work closely with the Board and Chief Executive to support sustainable growth, maintain regulatory compliance, and strengthen our financial systems and controls. The role combines strategic influence with hands‑on responsibility - ideal for someone who thrives in a small, collaborative environment.

Key responsibilities

• Operational Duties: Oversee the day-to-day financial operations of the Company, including financial processes, monthly and year-end accounts, staff supervision, Board reporting and support for key governance committees.
• Regulatory Compliance: Ensure the Company meets all PRA, FCA, HMRC and other regulatory requirements, including the preparation of regulatory returns and documentation.
• Financial Leadership: Provide strategic financial leadership including budgeting, forecasting, capital and liquidity planning, financial reporting, and assessment of loan applications.
• Company Secretary Duties: Support the Board in fulfilling its governance and statutory responsibilities, including maintaining statutory records and advising on governance best practice.

Further details of the responsibilities and requirements of the role are set out in the Job Description and Personal Specification available with this advert.

Essential experience and attributes

• Professionally qualified accountant (ACA, ACCA, CIMA or equivalent).
• Senior finance leadership experience, ideally within a regulated financial services environment.
• Experience preparing statutory accounts and managing external audits.
• Ability to operate effectively in a small organisation with hands‑on responsibilities.
• Experience advising Boards and supporting governance or Company Secretary functions.
• Strong analytical, financial modelling and problem‑solving skills.
• Excellent communication skills and the ability to explain complex financial matters clearly.
• Commitment to good governance.
• Adaptable, collaborative and comfortable balancing strategic and operational work.

Desirable experience

• Background in banking, mutual organisations, church or charity finance.
• Strong understanding of PRA/FCA regulatory frameworks and prudential requirements.
• Knowledge of mission‑based or niche lending sectors, particularly lending to churches.
• Experience acting as deputy to a Chief Executive or contributing to strategic planning.

Practical details

• Full‑time, based on‑site at our York office.
• Occasional travel for meetings, regulatory engagement or sector events.
• As part of a small team, flexibility and willingness to support colleagues across functions is essential.
• We are only able to consider applicants from those who are eligible to work in the UK without requiring sponsorship.

Timeline

Closing date: 1 May 2026

Interview date: 4 June 2026 (planned) in person, in York

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering palliative and end of life care and support across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives. 

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• • Growing and transforming our direct care and support
  • Delivering more practical information and support
  • Leading in shaping the end-of-life experience 

As an Associate Director, Caring Services, you will play a pivotal leadership role in making that belief a reality—shaping, delivering and growing high-quality caring services across London and the Home Counties.

This is a senior, influential role for an experienced leader who thrives at the intersection of strategy and operational delivery, and who is motivated by impact, partnership and purpose.

Reporting to the Managing Director, you will be accountable for the strategic and operational leadership of Marie Curie’s caring services within your place, ensuring services are high quality, financially sustainable and responsive to the needs of patients and communities.

You will lead performance, planning and partnership development, translating national strategy into local delivery while identifying opportunities for growth, innovation and improved outcomes.

Salary: £77,000 - £85,500 per annum

Contract: Permanent

Hours: Full time – 35 hours per week

Base: Hybrid – Home + a minimum of 1 day per week in our London Head Office

Application Process

• • Close date for applications: 22nd April 2026
  • Interview Dates:
    • Stage 1 – 6th May 2026
    • Stage 2 – 12th May 2026
  • As part of your online application, you will be asked for a CV.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

Please click here to view the full job description

What you’ll be responsible for

As a senior leader within Marie Curie, you will:

• Lead the planning, performance and delivery of services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
• Drive financial and operational sustainability and commercial performance, delivering balanced budgets and growing place based revenue in line with agreed targets.
• Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
• Lead service improvement and innovation, testing new models of care, responding to unmet need and sharing learning across the organisation.
• Provide visible, values led people leadership, creating a culture of accountability, collaboration and continuous improvement across large, geographically dispersed teams.

We’re looking for a leader with the credibility, judgement and drive to operate at a senior level in a complex healthcare environment.

You will bring:

• Extensive senior leadership experience in healthcare, ideally across multisite or place based services.
• A strong track record of operational delivery alongside strategic transformation, including service redesign and improvement at scale.
• Confidence in financial leadership, including budget management, income generation and commercial decision making.
• Proven ability to influence and partner with commissioners and system stakeholders across complex landscapes.
• Highly developed people leadership skills, with the ability to engage, motivate and develop senior leaders and large workforces.
• A strong understanding of quality, regulation and patient experience, using insight and evidence to drive improvement.
• A professional healthcare qualification is desirable, or equivalent experience in a health related field, alongside leadership or management qualifications (Master’s level desirable).

This is an opportunity to shape services that truly matter, working at scale, with autonomy and influence, in an organisation driven by compassion, collaboration and excellence.

You’ll join a senior leadership community committed to innovation, partnership and delivering meaningful impact for people at the end of life.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Reporting to the Associate Director of Fundraising, the Corporate Fundraising Manager will lead on the development and delivery of an ambitious strategy to grow corporate fundraising income for The National Brain Appeal. The role will have a particular focus on securing new business, identifying and cultivating relationships with major corporate partners, and building a strong pipeline of opportunities.

Working closely with colleagues across the philanthropy team, the postholder will develop compelling funding propositions, approach prospective partners, and negotiate and secure significant corporate partnerships. This is a senior role within the team requiring a proactive and strategic individual with a strong track record in new business development, and the confidence to engage senior stakeholders both internally and externally.

This is an excellent opportunity for an experienced fundraiser to shape and expand the charity’s corporate income, contributing directly to the delivery of transformational projects in neurology and neuroscience.

The Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the operations and administrative staff, recruit and manage volunteers and the volunteering service and coordinate trainers and the training service. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of al genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Job title: Head of Global Development, Asia
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Here at Imperial College, we are recruiting a Head of Global Development, Asia to join our brilliant team. Reporting to and working closely with the Director of Development: Principal Gifts and Global, this is a new position which will help deliver our first university-wide fundraising and alumni engagement campaign.

What you will be doing:

As Head of Global Development, Asia, you will lead our development efforts across Asia, helping to shape and deliver the College’s philanthropic strategy in the region. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.

What we are looking for:

This position is an opportunity for either an experienced fundraiser or an individual with business or relationship development experience in the region. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia would be advantageous.

This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across Asia – one of the most exciting regions for philanthropic fundraising - connecting them to Imperial’s world-leading research and innovation ecosystem.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.

We’re looking for:

An experienced project manager who enjoys a flexible and iterative approach.

A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.

A values led bid writer who has experience of co-creating successful grant funding bids.

A creative thinker who enjoys a productive and responsive environment.

An enthusiastic collaborator who will build strong relationships with our team, members and partners.

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.

About the work

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.

We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.

Job purpose

To lead and deliver a range priority projects and funding bids for the charity.

The purpose of the role includes:

• To scope and deliver a range of projects to support both organisational and sector developments.
• To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
• To compile reviews, reports and options appraisals to aid effective decision making.
• To lead the development and submission of grant and trust funding opportunities.
• To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
• To ensure creative and flexible use of resources.

What you’ll bring to the role

• Strong project management skills, with experience delivering complex, multi-stakeholder work.
• Track record of delivering to achieve strategic goals and outcomes.
• Strong organisational skills, with the ability to prioritise, plan and manage risk.
• Ability to negotiate and influence.
• Experience of identifying funding opportunities and successfully bidding for grant funding.
• Able to work on own initiative and collaborate within a team.
• Strong interpersonal and communication skills.
• Excellent listening skills with the ability to take diverse opinions into account.
• Digitally literate and technologically curious, with experience of Microsoft Office and project software.
• Experience managing and monitoring budgets.
• Experience of facilitating events and workshops.
• Committed to engaging and co-creating with children, young people and families.
• Understanding of the role of libraries within communities.
• Experience of managing partnerships, subcontractors or commissioned work.
• Awareness of GDPR implications and requirements.

Personal qualities

• Empathetic, able to understand a variety of viewpoints that are different to their own.
• Calm under pressure and able to manage multiple priorities while maintaining quality.
• Confident in building relationships and constructively challenging where needed.
• Thrives when working collaboratively and taking responsibility for delivery.
• Trusts others and inspires trust.
• Ambitious for our charity, the library sector and for children and young people.
• Strategic thinker who can also absorb and analyse detailed information.
• Entrepreneurial, with the ability to spot opportunities and develop them.
• Asks for feedback and is able to accept and act on it to improve their own performance.
• Understanding of inclusion and its importance within a diverse society.
• Commitment to own continued professional development.

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.

Employee benefits include:

25 days annual leave (pro rata) plus Bank Holidays

5% employer pension contribution

Employee Assist Programme – including 24/7 counselling, health support and legal helpline.

A range of discounts on retail, entertainment, travel and wellbeing.

If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.

All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.